Service Planning Agent
Customer support representative job in Saginaw, MI
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Service Administrator
Customer support representative job in Novi, MI
Join Kistler - A Global Leader in Measurement Technology!
At Kistler, we're revolutionizing industries with cutting-edge dynamic measurement technology that helps customers optimize their products and processes. From automotive development to smart manufacturing, our Swiss-engineered sensor solutions are driving the future of electrified drive systems, industrial automation, and emission reduction.
Purpose of the Position: The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
Why Kistler?
At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:
Medical, dental, vision, life, and disability coverage
401(k) plan with a 4% company match
Generous personal and vacation time
Join a team that's shaping the future of measurement technology. We look forward to meeting you!
Kistler Instrument Corporation is an Equal Opportunity Employer.
Customer Service Representative (Travel Enthusiast) - On-Site
Customer support representative job in Farmington, MI
The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
Join our team and be rewarded! We are offering a $500 bonus to new hires who remain with us for 90 days!
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then the Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Representative, you will:
Receive incoming calls, chats, and emails, from customers interested in purchasing/researching travel by following standard scripts and procedures.
Greet and converse with customers in a courteous, friendly, and professional manner.
Make recommendations based on the customer needs and preferences.
Determine customer reservation needs and preferences by utilizing established question and answer techniques
Research travel rates, destinations, options, accommodations, and packages for customers.
Process travel transactions by entering accurate and complete reservation information into the relevant systems
Read legal scripts verbatim while maintaining sales and quality standards.
Professionally and accurately support customer requests for itinerary changes or cancellations.
Correctly answer general travel and site related questions from customers
Deliver expert customer experiences with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
High school degree or equivalent
(required)
Travel savvy: passion / experience with travel
Sales/service experience in retail, sales, service or other "helping" business
(preferred)
At least 1 year of travel experience
(preferred)
Travel Agent Certification
(preferred)
Global Distribution Experience for Service Agents
(preferred)
Proficiency in a multi-system environment
Basic internet and web-based application skills
Typing 35 wpm as verified by a formal test
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331.
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
The base salary range for this position is $16.50 - $18.00 /hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training and performance-based incentives.
Lucrative employee referral bonus opportunities and shift differentials
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more
Production schedules are as followed, and assigned by the Operations Team:
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
• English
• Spanish
To request a reasonable accommodation please click here .
If you wish to review the Affirmative Action Plan, please click here .
Customer Relations Specialist - Inside Sales
Customer support representative job in Romeo, MI
Job Description
The Opportunity
Join our growing sales support team and enjoy a role with real earning potential and career growth opportunities.
What makes this different:
No cold calling - 100% warm inbound leads
Uncapped bonuses - Top performers earning $100K+
Family-owned company - Not a corporate call center
Clear advancement path - We promote from within
Professional environment - Modern office, great team culture
Benefits
Annual Base Salary + Bonus Opportunities
Parental Leave
Hands on Training
Birthday's Off
Retirement Plan
Anniversary Recognition
Faithbased Company
Positive Environment
Health Insurance
Dental Insurance
Vision Insurance
Career Growth Opportunities
Paid Time Off (PTO)
Responsibilities
The Role
You'll work with homeowners interested in roofing and home improvements, converting inbound leads into scheduled appointments. You'll be part of a supportive team focused on customer service and quality.
Day-to-day includes:
Phone-based customer interaction
Appointment scheduling
CRM management
Team collaboration
Why Schoenherr?
30 years in business - Stable, established company
Great compensation - Competitive base plus bonuses
Full benefits - Health, dental, PTO, holidays
Growth opportunities - Your manager started in this role
Positive culture - 4.9 Google rating reflects how we treat people
Requirements
What We're Looking For
3+ years phone sales or customer service experience
Strong communication skills
Track record of success
Professional attitude
Team player mentality
Home improvement experience is a plus but not required.
Commercial Service Center Representative
Customer support representative job in Lansing, MI
OBJECTIVE
Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives.
RESPONSIBILITIES
Commercial Service Center Representative Responsibilities
Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews.
Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes.
Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards.
Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling.
QUALIFICATIONS
Commercial Service Center Representative Qualifications
Required
High school diploma or equivalent required.
Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
Minimum of one year insurance related experience required.
Experience using Microsoft Word, Excel, and PowerPoint required.
Valid driver's license with an acceptable driving record.
Designations in CISR, AINS, or CIC required, or actively being pursued.
Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training.
P/C License required or obtained within 90 days of employment.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
Auto-ApplyCall Center Representative (On-Site)
Customer support representative job in Troy, MI
Job DescriptionSalary: $15.50 Hourly
Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time!
Summary:
Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits.
Essential Duties and Responsibilities: (Other duties may be assigned)
Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions.
Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information.
Maintains contact center database by entering call log notes and important call information.
Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA).
Skills/ Qualifications:
Customer Focus
Effective Communication
Effective Listener
Problem-Solving
Job Requirements:
High School Diploma or equivalent.
1-4 years of customer service experience, preferably within a call center environment.
Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.)
Ability to remain flexible and adaptable in a fast-paced environment.
Pay / Location:
$15.50/hour + quarterly quality bonus, depending on experience
In office - Troy, Michigan
Customer Support Representative
Customer support representative job in Warren, MI
Job Details Warren MI - Warren, MIDescription
About Us:
Avaneer Dental Studio, part of the Catalis Dental Lab Partners premier network, is an innovative dental laboratory specializing in high-quality restorations.
The Customer Support Representative serves as the primary point of contact between the dental laboratory and its clients, including dental offices, clinicians, and administrative staff. This role is responsible for providing exceptional service by handling inquiries, processing case information, resolving issues, and ensuring clear communication throughout the case lifecycle.
Key Responsibilities
Serve as the primary point of contact for client communication via phone, email, and internal platforms
Accurately enter, update, and manage case information within the lab management system
Respond to client inquiries regarding turnaround times, case status, product options, billing, and delivery logistics
Troubleshoot client issues and work cross-functionally with internal departments (CAD/CAM, technicians, logistics) to ensure timely and effective resolutions
Build and nurture strong client relationships through prompt, professional, and courteous service
Provide client education on lab products, services, and digital submission protocols as needed
Monitor outstanding cases and delayed shipments, following up proactively to ensure client satisfaction
Maintain detailed and accurate records of client interactions, feedback, and resolutions for quality assurance purposes
Contribute to the enhancement of customer service processes through feedback, ideas, and collaboration
Assist with front office operations, including coordinating packing and shipping tasks when required
Qualifications
Qualifications:
High school diploma or equivalent (associate or bachelor's degree preferred)
1-3 years of customer service experience (experience in a dental or healthcare setting preferred)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Proficient in computer systems and case tracking software (experience with dental lab software is a plus)
Detail-oriented, dependable, and professional demeanor
Knowledge of dental terminology, procedures, and lab workflow is highly desirable
Working Conditions:
Office/lab environment
Standard business hours with occasional overtime as needed
Requires sitting for extended periods and using a computer and phone regularly
Why Join Us?
Work in a state-of-the-art dental lab with cutting-edge technology.
Competitive salary with opportunities for growth and skill development.
Full benefits package to include health, dental, vision, life coverage and paid time off
401(k) with employer match
Be part of a team of passionate, skilled technicians dedicated to excellence.
Exposure to advanced ceramic techniques and new material innovations.
Customer Success Representative
Customer support representative job in Rochester, MI
Rochester, Michigan OneStream Software LLC
Benefits Offered Vision, Medical, Dental, Life, 401K
Employment Type Full-Time
ABOUT THE JOB
Our company mission statement reads as follows, "Every customer will be a reference and a success with OneStream Software." At the center of this mission statement, are our Customer Success Representative (CSR). CSR's focus on customer relationship retention and optimization. Each CSR is responsible for multiple customer accounts; the number depending on such factors as the size of the customer or seniority of the CSR. The CSR will be responsible for day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. The CSR will have an in-depth understanding of each customer's overall business requirements and act as a consultant to determine how the various OneStream Marketplace solutions and features can meet their needs. The CSR will also partner with other OneStream teams on initiatives that address customer needs, product utilization, and improving departmental efficiency to help meet company goals.
The CSR team is an integration of functions and activities of Marketing, Sales, Professional Services, Training, and Support. They are the primary point of contact for customers and must stay in close contact with the customer's evolving needs. Sometimes referred to as a Customer Advocate, the CSR gives voice to our customer's feedback, reviews and assesses their project progress, and offers recommendations based on results. CSR's ensure the highest level of customer satisfaction and return on investment while enhancing the customer experience. To be successful in this role, you must be passionate about customer success, flexible, and adaptive to change.
RESPONSIBILITIES
Manager Customer Relationships:
Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts (demand generation, on-boarding and/or customer success focused).
Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
Drive close collaboration with implementation partner during the launch phase to facilitate successful handover to support. Attend key design review sessions, review project milestones, attend key project management sessions.
Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline. Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
Uncover and mitigate any risk that threatens each customer's growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
Educate both new and established customers on general OneStream functionalities and best practices as well as new features as they become available.
Collaborate effectively with the Sales organization to close incremental revenue and secure long-term renewals.
Serve as a customer advocate while effectively collaborating with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance.
Keep management informed of progress and obstacles related to customer accounts, seeking feedback as necessary and responding appropriately to improve work performance and optimize customer success.
Become an expert on OneStream product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points through adoption of new OneStream products and features.
Our customers are fanatical about our service, product, and team. It is your responsibility to build and maintain that customer experience for all customers in your portfolio.
Educate customers on any new XF MarketPlace solutions and material on OneStream Academy.
Use customer management tools to track customer communication, issues and metrics.
Technical Expertise:
Champion customer enhancement requests by confirming the details and requirements of the enhancement and clearly articulating those details to the appropriate teams.
Maintain thorough knowledge of OneStream product solutions, features, and target markets and keep up with continuous product releases by participating in formal and informal trainings.
Work closely with product and engineering teams to ensure customer feedback is being incorporated into development decisions.
Demonstrate a willingness to quickly learn new tools and applications, product solutions, rules and regulations and business best practices.
Advance Internal Initiatives:
Support initiatives that address customer needs, product utilization, and improving team efficiencies to help meet company goals.
Collaborate with other internal teams such as Sales, Marketing, and Knowledge Management to provide subject matter expertise as new products and services are rolled out to customers.
Provide feedback to Product Management and Engineering regarding customers' emerging or unmet product needs.
Enhance team efficiencies through knowledge sharing activities, mentoring new hires and assisting other team members.
QUALITIES OF A SUCCESSFUL CANDIDATE
Formal Education and Certification
Four-year college degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, or CIS, or equivalent work experience
Knowledge and Experience
Two to three years of experience in the software industry.
Demonstrated experience as successful Account Manager or Customer Success Representative supporting multiple customers and following up on all their needs.
Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization.
Personal, adaptable, and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary; must be able to multi-task and manage multiple projects, processes, programs, and procedures simultaneously while working under pressure to meet deadlines, organizational goals and initiatives.
Extensive experience working in a team-oriented, collaborative environment. Ability to effectively operate independently or in a team environment.
Ability to present ideas in business-friendly and user-friendly language.
Outstanding MS Office skills, specifically with Excel.
Personal Attributes
Strong leadership skills.
Excellent interpersonal and communication skills.
Exceptional listening skills.
Strong organizational and planning skills.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical, evaluative, and problem-solving abilities.
Exceptional customer service orientation.
Able to exercise independent judgment and problem-solve.
High stress tolerance.
OneStream Software is an Equal Opportunity Employer.
Auto-ApplyCustomer Experince
Customer support representative job in Warren, MI
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8359 12 Mile Rd
Location:
USA Marshalls Store 0850 Warren MIThis position has a starting pay range of $13.48 to $13.98 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Relationship Management Representative I/II
Customer support representative job in Canton, MI
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.
This position is eligible for a hybrid work schedule.
This position is not eligible for relocation.
Purpose and Scope
This position exists to provide customer service and support to customers regarding their orders.
Responsibilities
* Order Management
* Process PO changes initiated by the customer with high-level of data integrity.
* Perform contract validation
* Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales)
* Create and maintain in a positive relationship with our customers
* Customer and Contact Data management
* Customer contract, forecast and product line awareness
* New opportunity processing / process inquiries along with inquiry assessment
* Communicate re-promises, dispo, shortages and overages to customer
* Provide accurate sales forecasts
* Enter short term (this week & next) customer ship schedules into SAP
* Shipment availability & release
* Customer Service Interface - portal training, leads, call reports
* Initiate continuous improvement
* Participate in SOX audits as appropriate
* May be required to provide data to management and provide information for KPIs as needed.
* Communicate customer volume requirements timely and bring deviations to attention of DP
* Lead continuous improvement efforts
* Resource on IT projects that impact to our area
* Train the team on changes that impact our area
* Update training documents as appropriate
Technical Skills
* Problem solving skills that lead to continuous improvement of processes and procedures.
* Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc.
* Strong communication skills.
* SAP experience preferred
Minimum Qualifications
* High School Diploma or GED with at least 2 years of customer service experience or related
Preferred Qualifications
* High School Diploma or GED with at least 4 years of customer service experience or related
* Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related
The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
Customer Representative
Customer support representative job in Commerce, MI
Responsive recruiter Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services!
We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Customer Representatives to ensure efficient and smooth daily operations.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Here is just some of what we have to offer:
Competitive pay ranging from $22-$25 per hour based on experience
Health insurance
401(k)
Paid Holidays
Vacation
Performance bonuses
Advancement and growth opportunities
Regular pay reviews
On-boarding bonus of $250 at your 90-day anniversary
Plus more!
Job ResponsibilitiesAs a Customer Representative, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.Your specific duties in this role will include:
Respond to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Performing paperwork and filing duties
Assist in solving operational logistics to ensure a smooth customer journey
Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with strong administrative and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a positive, solution-focused, can-do attitude and be quick on your feet. Specific qualifications for the role include:
Exceptional communication skills
Demonstrated service orientation
Proficient with technology including the MS Office suite
Strong attention to detail
Great multitasking and prioritization skills
High school diploma or GED. College degree preferred
3-5 years of administrative assistant/scheduling experience preferred
Customer-facing experience, a plus
Build fun and rewarding career with an industry leader!
Apply now!
Compensation: $22.00 - $25.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Auto-ApplyCustomer Outreach Representative
Customer support representative job in Wixom, MI
“Marketing rep Start as soon as Monday” Pay $20+ Job type: full time or part time 10+ people needed Schedule: Monday-Friday, weekends available. Night shift, day shift, 8 hours, or other Are you energetic, people person who likes to travel and work in a team atmosphere while getting paid hourly/plus commission and have fun doing it? This is the job for you!! Full time and part time hours available Monday-Saturday pay weekly, pay is from $18 per hour plus a weekly bonus based on performance. Interested in setting up an interview please text ************.
***In addition, this job helps to provide the practical sales experience that your future employers are looking for. Great accomplishment to build your resume.
Auto-ApplyEntry Level Sales Representative / Full Time Customer Service
Customer support representative job in Lansing, MI
ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kentwood, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
Base Pay Included with opportunities for Bonuses and Incentives!
With our paid training program and supportive team you'll start your new career by learning and executing these responsibilities:
- Sales and marketing
- Team leadership and development of sales personnel
- Campaign marketing and sales strategies for clients
- Sales Management
- Account Management
- Administrative responsibilities
- Customer Sales
Qualifications
Immediate Growth. We only Promote from within. No outside or inorganic growth.
We conduct Sales and Marketing for our Fortune 100 and Fortune 500 client base and train the Nation's future Executives, CEO's and Employers.
No Business to Business, Door to Door or telemarketing sales involved.
Requirements
- Ability to learn and have a great student mentality
- Competitive and team oriented
- Driven to achieve success in an industry that is already growing
- Able to Motivate others
- Enjoys a fun environment
- Displays great attitude
- Sales experience wanted, not required
- Maintains great work ethic
- Highly Accountable
- Demonstrates a high level of integrity
- Socially adaptable
- Sports minded
No prior experience is necessary! We'll train you! Apply today to start your new career tomorrow!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Onboarding Specialist
Customer support representative job in Southfield, MI
700Credit - Client Onboarding Specialist
About 700Credit
700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. We offer an excellent compensation/benefit package.
Summary
700Credit is looking for a reliable Client Onboarding Specialist to join the team in Southfield, MI. As a Client Onboarding Specialist, you will be responsible for ensuring that the company and its clients are in compliance with our vendor partners' requirements. The Client Onboarding Coordinator also helps onboard new customers, handles phone calls from customers and consumers, and handles customer case tracking. This role is essential to the continued success of 700Credit and will have a direct impact on achieving company goals.
Responsibilities
Execute Seamless Client Onboarding: Collaborate with internal support personnel to coordinate and execute all aspects of new customer onboarding, ensuring a smooth and professional experience.
Ensure Vendor Compliance: Maintain a deep understanding of vendor partner requirements to ensure full compliance with onboarding standards and contractual obligations.
Facilitate Contract and Documentation Collection: Work closely with the sales team and new clients to gather necessary contracts, forms, and supporting documentation to initiate services efficiently.
Maintain Customer Data Integrity: Set up new customers in internal systems accurately, including the entry and ongoing maintenance of product and pricing information.
Support Compliance and Audit Readiness: Assist existing customers with ongoing compliance activities, including document management and preparation for vendor audits.
Provide Responsive Customer Service: Collaborate with the customer support team to handle inbound service inquiries, ensuring timely and effective resolution of client issues.
Requirements
Experience, Skills, and Knowledge
2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred
Highly organized and high attention to detail
Excellent communication and customer service skills
Highly accountable, flexible, and effective under pressure in a fast-paced environment.
Proven ability to multitask
Effective problem-solving skills
Strong ability to work well in a team environment
Proficiency in Microsoft Office suite
Salesforce CRM experience a plus
Client Success Specialist
Customer support representative job in Farmington Hills, MI
🌟 Join Our Mission-Driven Team as a Client Success Specialist 🌟Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-TimeDepartment: Client Services
💼 About the Role
At GreenPath , we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you!
🌟 Video - Meet The Hiring Team: Linda, Leslie, & Tiffany
🌱 What You'll Do
Provide top-tier support via phone, chat, and email to clients on our Debt Management Program.
Manage proposals, payments, deposits, and creditor communications.
Proactively review client accounts to identify and resolve issues.
Encourage and motivate clients throughout their financial journey.
Maintain accurate records and ensure compliance with state regulations.
Collaborate across departments to ensure a seamless client experience.
🧠 What You Bring
2-3 years of customer service experience (call center preferred).
Associate's degree preferred; Bachelor's degree may substitute for experience.
A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
Strong communication skills-empathetic, professional, and clear.
Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
Tech-savvy with experience in Windows-based systems and CRM tools.
Bilingual (English/Spanish) a plus!
💚 Why GreenPath?
A mission-driven culture rooted in Integrity, Quality, and Teamwork.
Opportunities for growth and development.
A supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.
🕒 Additional Details
Monday - Friday work schedule
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Must be comfortable working in a structured, performance-driven environment.
🚀 Ready to Help People Thrive Financially?
Apply today and become part of a team that's transforming lives-one client at a time.
GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
Auto-ApplyClient Success Specialist
Customer support representative job in Farmington Hills, MI
🌟 Join Our Mission-Driven Team as a Client Success Specialist 🌟Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-TimeDepartment: Client Services
💼 About the Role
At GreenPath , we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you!
🌟 Video - Meet The Hiring Team: Linda, Leslie, & Tiffany
🌱 What You'll Do
Provide top-tier support via phone, chat, and email to clients on our Debt Management Program.
Manage proposals, payments, deposits, and creditor communications.
Proactively review client accounts to identify and resolve issues.
Encourage and motivate clients throughout their financial journey.
Maintain accurate records and ensure compliance with state regulations.
Collaborate across departments to ensure a seamless client experience.
🧠 What You Bring
2-3 years of customer service experience (call center preferred).
Associate's degree preferred; Bachelor's degree may substitute for experience.
A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
Strong communication skills-empathetic, professional, and clear.
Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
Tech-savvy with experience in Windows-based systems and CRM tools.
Bilingual (English/Spanish) a plus!
💚 Why GreenPath?
A mission-driven culture rooted in Integrity, Quality, and Teamwork.
Opportunities for growth and development.
A supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.
🕒 Additional Details
Monday - Friday work schedule
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Must be comfortable working in a structured, performance-driven environment.
🚀 Ready to Help People Thrive Financially?
Apply today and become part of a team that's transforming lives-one client at a time.
GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
Auto-ApplyCustomer Sales and Service Representative
Customer support representative job in Canton, MI
Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Sales and Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Schedule appointments and maintain calendar
Maintain detailed records of client interactions
Review audits and/or policies
Collaborate with colleagues to provide comprehensive customer service
Qualifications
Knowledge of insurance products
High school diploma/GED required, Bachelors degree preferred
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications
Correspondence Rep - Farmington Hills, MI
Customer support representative job in Farmington, MI
Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have previous administrative experience.
13 week contract (possible extension or permanent placement)
Shift: 8:30am-5pm, Monday-Friday
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************
Customer Relations Specialist Earn $60K-$90K
Customer support representative job in Troy, MI
Job Description
Customer Relations Specialist
Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism
Experience:
• 3-5 years of customer service experience
• A proven track record in customer relations is a MUST
• Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
• Handle 100% warm inbound/outbound leads - no cold calling
• Contact homeowners to schedule estimate appointments for roofing and home
improvement services
• Accurately maintain CRM records and follow up on leads
• Collaborate with a supportive, high-performing support team
Compensation:
• Competitive compensation with uncapped bonuses - top performers earn $90K+
• Real career growth opportunities - we promote from within
• A professional, team-focused environment - modern office with strong culture
• Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
#hc212928
Client Success Specialist
Customer support representative job in Farmington, MI
Job Description???? Join Our Mission-Driven Team as a Client Success Specialist ????Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-Time Department: Client Services
???? About the Role
At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you!
???? Video - Meet The Hiring Team: Linda, Leslie, & Tiffany
???? What You'll Do
Provide top-tier support via phone, chat, and email to clients on our Debt Management Program.
Manage proposals, payments, deposits, and creditor communications.
Proactively review client accounts to identify and resolve issues.
Encourage and motivate clients throughout their financial journey.
Maintain accurate records and ensure compliance with state regulations.
Collaborate across departments to ensure a seamless client experience.
???? What You Bring
2-3 years of customer service experience (call center preferred).
Associate's degree preferred; Bachelor's degree may substitute for experience.
A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
Strong communication skills-empathetic, professional, and clear.
Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
Tech-savvy with experience in Windows-based systems and CRM tools.
Bilingual (English/Spanish) a plus!
???? Why GreenPath?
A mission-driven culture rooted in Integrity, Quality, and Teamwork.
Opportunities for growth and development.
A supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.
???? Additional Details
Monday - Friday work schedule
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Must be comfortable working in a structured, performance-driven environment.
???? Ready to Help People Thrive Financially?
Apply today and become part of a team that's transforming lives-one client at a time.
GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.