Customer Support Representative Jobs in Golden Gate, FL

We are seeking a Customer Experience Specialist to join our dynamic team! In this role, you'll be the face of our brand, providing top-notch customer service to individuals who need assistance with their internet services, whether it's troubleshooting technical issues, canceling accounts, setting up new services, or returning equipment. Key Responsibilities: Customer Assistance: Engage with customers who visit the store for support, whether they are facing technical issues with their service, need to return or exchange equipment, or have questions about account management. Account Management: Assist customers with account cancellations, service setup, and troubleshooting. Ensure customer needs are met in a timely and professional manner. Technical Support: Provide guidance and explanations on technical products such as modems, routers, internet plans, streaming services (e.g., Netflix), and other telecom-related equipment. A strong understanding of common tech terms is essential. Equipment Handling: Process and ship returned equipment, generate shipping labels, and provide QR codes for returns. Ensure proper inventory management and organization of store equipment. Mobility & Flexibility: You'll be stationed at the front desk but may also assist customers throughout the store, providing help wherever it's needed.

JET 1 is a full-service aircraft sales, charter, and management company based in Naples, FL with a global reach. Role Description This is a full-time Customer Service Specialist role at JET 1 located in Naples, FL. The specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering top-notch customer service on-site. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Phone Etiquette and Customer Experience skills Excellent communication and interpersonal skills Ability to problem-solve and handle customer inquiries effectively Experience in a customer service role is preferred High school diploma or equivalent Knowledge of aviation industry is a plus

Top Provider offers a streamlined process to help clients narrow down options and find the right service provider efficiently. With a focus on providing curated lists of top providers, we save our clients time, money, and effort by understanding their needs and goals. Our robust process ensures that vendors have the right solutions for each client's current business needs. Job Title: Call Center Specialist Top Provider is seeking a motivated and results-driven Call Center Specialist to join our fast-growing startup in Naples, FL. We help businesses by matching them with Top Providers of solutions, while helping Top Providers generate pre-screened and qualified B2B leads. Our clients are business professionals seeking customized quotes from leading providers of solutions. As a Call Center Specialist, you will be the connector between our clients and vendors, ensuring a tailored match that aligns with each client's specific needs. From the moment a client submits a request, you will serve as their primary point of contact. Key responsibilities for this role include fully screening new requests for quotes quickly and effectively, selecting vendors that best match the client's needs, and ensuring a seamless connection between the client and vendor. After facilitating the initial connection, it is important to follow up with each lead post-connection to gather feedback. The success of this role will be measured through three main metrics: time to screening, screening duration, and the results from post-referral follow-ups. This is a full-time, in-office position, offering close collaboration with the Top Provider team. Join us to help drive vendor success and take your career to new heights in a supportive and entrepreneurial atmosphere. What You Will Do: · Efficiently manage a high volume of inbound leads, prioritizing and managing each request in the queue to ensure timely response and screening. You will be measured on key performance metrics such as lead response time and queue management efficiency. · Engage with clients when necessary to understand their specific needs and business challenges, providing guidance and setting expectations of next steps. · Carefully analyze and select the best-matched vendors based on client requirements, ensuring solutions meet their business objectives. · Track and manage client requests, ensuring that all interactions are logged, and progress is monitored for each lead. · Facilitate smooth communication between clients and vendors, acting as a bridge to ensure expectations are clear and that the process is seamless. · Own the follow up process with clients to gather feedback, resolve any issues, and measure the success of the match. · Monitor progress against key metrics such as time to screen, screening duration, and post-referral satisfaction to continuously improve the matching process. · Collaborate with the team to optimize the client and vendor experience by identifying opportunities for process improvements and delivering feedback. What We Offer: · Collaborative Culture: Join a team that values innovation, collaboration, and shared success. · Career Growth: Be part of a fast-growing company with ample opportunities for personal and professional development. Company Overview: Top Provider is a rapidly expanding startup based in Naples, Florida. We specialize in connecting business professionals with the perfect vendors to meet their unique needs. As part of our team, you'll play a key role in our growth and help shape the future of our company. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's Ability to Commute: Naples, FL (Required) Work Location: In person

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work hours - 1st shift (Mon-Fri) An active and valid FLDL is required Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. • Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues. • Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business. • Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 4680 Laredo Ave. Primary Location: US-FL-Fort Myers Employer: Penske Truck Leasing Co., L.P. Req ID: 2414819

Insight Global is looking for a Client Services Liaison to join an Accounts Receivable Management company. This individual will be responsible for collaborating with all company departments and suppliers to provide accurate and timely responses to client requests and deliverables. This position serves as the main day-to-day contact for clients and is the subject matter expert for processes and procedures related to their assigned client relationships. This position will be a 5 month contract-to-hire and could lead to several growth opportunities once converted permanently! This role will also be on a hybrid schedule and only require going onsite Tuesday through Thursday. Additional Information: Individuals will be required to communicate heavily through email. Dealing with regular reporting to identify issues that clients need action plans on Using excel primarily for V-LookUps and basic formulas. Must-haves - Strong computer skills using Microsoft Outlook and Excel (understanding of pivot tables and VLOOKUP helpful). - Minimum 2 years in a client facing role - Minimum 2 year's experience with data entry Plusses - Bachelor's or Associate degree

Benefits Representative - Liberty NationalCrafting Brighter Futures for Families At the forefront of specialized financial services, Liberty National helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Liberty National embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Liberty National? Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Liberty National people are ambitious but respectful, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential. 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our representatives have seen exponential career growth within Liberty National.

Naples, FL Full Time Mid Level Desire to work with Active Adults: You can elevate our client experience and drive our clinic's growth. Provide an Exceptional Experience: Someone to retain our valued clients by providing a wow experience. Connect Emotionally with Our Clients: A deep understanding of people, the ability to build meaningful relationships, and a knack for anticipating needs. Communicate Value: Clearly articulate the benefits of our services and handle pricing and scheduling objections with confidence. Enhance Waiting Room Experience: Create an inviting atmosphere that makes clients excited to return and motivated to refer friends and family. Handle Administrative Tasks: Accurately check in appointments, process payments, and manage schedules to optimize clinic operations. Comprehensive Training and Mentorship: Receive relentless support in developing your client engagement skills, patient communication, and interpersonal abilities.

Job Description We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you. This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible. Who we are: Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance. We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN! Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories. Requirements Successful Customer Support Representatives: Excellent time management skills and ability to multi-task Have outstanding customer service skills. Excellent written and verbal communication skills Strong organizational and planning skills Are unselfish team players. Eagerly accept coaching and feedback for improvement. Attention to detail and problem solving skills Have strong interpersonal skills and the ability to work with students of all ages. Benefits As a Fred Astaire Dance Studios Team Member, you can expect us to provide you: A high energy-fun filled work environment! The best initial and ongoing professional training in the country. Expert training programs to develop your business skills. Professional advancement at all management levels including studio ownership! Our compensation plan includes multiple components: Salary commensurate with experience Multiple opportunities to earn bonuses. Continuing Education Benefits after one year of employment to include: PTO/Vacation, Health and Wellness Benefits

Summit Broadband Inc. is a cutting edge, fiber-based broadband provider delivering best in class residential, commercial, and hospitality technology solutions. This growing, dynamic high-tech company headquartered in sunny Central Florida, is seeking a Retail Customer Experience Representative to join our Customer Experience Team and grow with us. The new Summit Broadband is poised for an incredible future fueled by team members dedicated to being the best. Position Summary: Exciting entry-level opportunity in a growing company! The Customer Service Representative will offer excellent customer service in one of Summit Broadband's retail storefronts. They will assist Summit Broadband customers with equipment returns, billing questions, technical inquiries, product and service sales, and other general customer support. They will be one of the first points of contact for Summit Broadband customers and will have the opportunity to positively affect customer experience. The ideal candidate demonstrates consistent proficiency in face to face communication skills including resolving customer questions, complaints and billing inquiries with utmost courtesy and professionalism. They conduct each interaction with the objective of retaining customer's business including offering additional alternative solutions where appropriate. They also should obtain a thorough knowledge of the company's practices, operations, service offerings, and promotions after initial training period. This position may require some weekend and after-hours availability. The ideal candidate is passionate about customer service and motivated to be their personal best. : Greet customers in a quick and friendly manner Answer customer requests by telephone or in person regarding service offerings, equipment and billing, accept and process payments. Follow up with proper internal/external documentation. Provide Tier 1 technical support to include basic service troubleshooting up to and including rebooting equipment. Improve customer retention and sales by offering programs and services to the customer. Follow through on customer/client requests or inquiries concerning services, products, billing, equipment, claims and work with other departments to resolve reported problems. Continually maintain working knowledge of all company products, services and promotions. Utilize billing system to initiate and complete service orders and handle customer requests. Maintain customer accounts and billing information accuracy with no errors. Maintain work with little or no supervision after sufficient training. Answer customer calls in a pleasant and professional manner. Be prompt and in attendance on each day scheduled for work. Respond to customer requests for information regarding billing accounts and issue credits where necessary. Utilize appropriate judgment in determining if billing adjustment ensures customer satisfaction. Respond to internal and external customer inquiries and requests in a timely manner. Initiate outbound calls to current customers to ensure customer satisfaction and sell new services. Maintain confidentiality of customer information. Maintain proper documentation in customer files and computerized records. Provide support to Customer Operation Admin as needed Practice organization and time management skills including prioritizing work and requesting additional work when appropriate. May be required to attain sales quota. Ensure workstation is maintained in a clean and professional matter. Must be flexible to changes in the business. Additional duties as assigned Requirements Job Qualifications: Minimum two years previous customer service experience including promotional offerings, products, and billing. Minimum one year previous customer service and data entry experience with a cable, internet, and telephone provider High school diploma or equivalent At least 18 years of age Knowledge of the telephone, internet and cable industry and how it operates Typing and grammar proficiency Working knowledge of Windows operating system and experience with word processing and spreadsheet software Function as a team player in peer relationships Must have a clean driving record and valid driver's license Must be able to pass criminal background and drug testing Flexibility to work mandatory overtime in order to meet business needs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Summit Broadband is an Equal Opportunity Employer and participates in the E-Verify program.

FASTSIGNS - Bonita Springs is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $15.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Full-time Description WORK in PARADISE: Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services . Requirements The JOB: Reservations Agent We are seeking a detail-oriented reservation agent to assist our customers with their booking requests and/or requirements. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. This is a remote position, but it will require the associate to be able to travel to LaPlaya for meetings and training, based on the business needs of the property or as deemed necessary by the Area director of Sales and Marketing. Must reside in the state of Florida. Our CULTURE: The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect. Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family. LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness: LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law. The OFFER: In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, flexible scheduling, company provided training and certifications, tuition reimbursement and much more. Come and be a part of the excitement and spend every day in sunny paradise! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Salary Description $17.00 to $18.00 per hour

Starting Pay: $20.00 Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position. Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. For more information, please visit our careers site at **************************************** Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. For more information, please visit our careers site at ****************************************

Are you ready to elevate your career with a dynamic role in the telecommunications industry? Join our client's team as an AT&T Customer Representative and be at the forefront of connecting customers with cutting-edge technology! About Our Client: Our client is a leading provider of innovative AT&T solutions, dedicated to offering superior customer service and cutting-edge technology. As an AT&T Customer Representative, you'll play a crucial role in introducing customers to AT&T’s range of services, including high-speed internet and mobile solutions. We value initiative, enthusiasm, and a passion for sales, providing a vibrant work environment with unlimited growth potential. Key Responsibilities: Customer Acquisition: Engage with potential customers in a field setting to promote and sign them up for AT&T’s high-speed internet and mobile services. Service Education: Educate customers about the benefits and features of AT&T’s products and services, ensuring they understand how these solutions can meet their needs. Sales Targets: Meet and exceed sales goals through your commitment and energy, driving new customer acquisitions. Product Knowledge: Maintain up-to-date knowledge of AT&T’s offerings and industry trends to provide accurate and relevant information to customers. Customer Interaction: Build strong relationships with customers, addressing their inquiries and providing exceptional service to enhance their experience. Field Work: Perform fieldwork to meet potential customers, conduct sales presentations, and close deals effectively. Performance Tracking: Track sales performance and customer interactions to continually improve and adapt sales strategies. Team Collaboration: Collaborate with team members and management to align on goals, share insights, and drive collective success. What We Offer: Competitive Compensation: Receive a competitive hourly rate with weekly commissions that reward your hard work and dedication. Weekly Pay: Enjoy the reliability of weekly paychecks for financial stability. Paid Training: Benefit from comprehensive training to equip you with the necessary skills and knowledge to succeed. Commission Structure: Earn additional income through generous commissions based on sales performance. Company Events/Trips: Participate in exciting company events and trips to celebrate achievements and foster team spirit. Continued Mentorship: Receive ongoing support and mentorship to help you excel in your role and advance in your career. Major Holidays Off: Enjoy time off during major holidays to spend with loved ones. Growth Opportunities: Unlock unlimited growth potential in a company that values and rewards hard work and dedication. Qualifications: Sales Experience: Prior sales experience is preferred but not required; comprehensive training will be provided. Field Comfort: Comfortable working in a field setting and interacting with customers in various environments. Communication Skills: Strong interpersonal and communication skills to effectively engage with customers and convey product benefits. Goal-Oriented: Motivated to meet and exceed sales targets with a focus on achieving results. Positive Attitude: Enthusiastic, motivated, and a team player who thrives in a dynamic environment. Driver’s License: Valid driver’s license and access to reliable transportation. Additional information:Employment type: Full-time

**Reservationist Job Description** **Job Posting:** Reservationist at Blind Pass Condominiums. Blind Pass Condominiums, a leading secluded vacation rental property in Sanibel, Florida, is seeking a dedicated Reservationist to join our team. **Role Overview and Responsibilities:** * Monitor the rental program's main email box for incoming reservations and inquiries. Respond to guest inquiries about rental accommodations with information on rates, dates and availability. Assist with concerns about accessing website. * Explain applicable policies such as deposit required, final payment, cancellation policy, trip cancellation insurance, etc. * Answer guests' phone calls requesting help making reservations, asking about rates and availability, unit descriptions, and rental policies. Provide general information about Sanibel, directing guests to Sanibel-Captiva Chamber of Commerce and other local businesses or resources as needed. * Make reservations in Streamline, the reservation software system. Process credit card payments for deposit, and process incoming checks in mail for guests making final payment/generate final confirmation and door codes. * Process guest reservation cancellations and refunds as needed. * Check mailbox on property for incoming mail daily. Forward to owners as needed and apply guest checks to reservations and send final confirmation in Streamline. * WEEKLY: Re-send the week's arrivals their final confirmation a few days ahead of Saturday arrival, so they will have a recent copy on hand with door code. Create Arrivals report (Property Care - Arrivals by Date) and print hard copy for binder on desk for easy reference. Each Friday, save as PDF to email to answering service for any after hours/emergency calls. * WEEKLY: Create report showing balance due; email/text/call any overdue guests to request payment. (Reports- Reservation Reports: Check-in Range Report) * Prepare daily bank deposits for incoming guest payments by check. Complete process by marking paid deposits in check register in Streamline. * When guests are on property, assist with information about the property, beach access, bayou paddling, tennis/pickleball, entry code issues. * Respond to guests calling in with issues that require Work Orders (A/C or appliances not working, plumbing issue, etc.). Enter Work Orders in system and communicate to maintenance staff for completion and follow-up. * Call property vendors for A/C, plumbing, electrical as needed for unit Work Orders. * Assist unit owners calling in or coming to office for assistance on any unit or property issues or questions on monthly owner statements. Direct to Rental Manager or Island Management as needed. * Substitute for Saturday unit inspector as needed; conduct unit inspections/check for cleanliness and make note of any Work Orders needed after housekeeping cleans units on turnover. Relay any issues to housekeeping supervisor and/or manager and maintenance staff and follow up on resolution prior to guest arrival. * In Streamline owner information, update unit descriptions and photos as needed/fix typos/add new details, etc. **Compensation**: This is an hourly position with Island Management with starting pay based on experience. Please send resume and cover letter to **********************

Job Description You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Southwest Florida. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why Choose Powerhouse Home Services Competitive pay Medical Insurance – We offer Health, Vision, and Dental. Work life balance – We off paid time off. 401k Plan with a company match. Company supplied, take it home at night, company vehicle. PAID TRAINING The Big Task You will be the first line of contact for our customers. This is where the customer will form their first impression of the company. Good communication is essential! You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key Sub Tasks You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager. Participate in training allowing you to grow and develop as a professional. Enjoy growing your career with a team that cares about your success. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting PowerhouseSWFL.com. You can also submit your resume to ***************************

Job Description DeRomo’s Gourmet Market and Restaurant is currently seeking a Reservation Host to join our team! At DeRomo's Gourmet Market and Restaurant, we strive for exceptional taste and consistency, as well as unparalleled customer service. We recognize that our employees are our most valuable resource to make this happen. Our team members make us who we are by being who they are and by bringing their passion for great food and great service into the workplace. The Host/Hostess greets and seats guests in a professional and welcoming manner while practicing strong guest service etiquette. Primary Responsibilities: Greets and welcomes guests with a smile and enthusiasm. Manages reservations to effectively seat entire restaurant. Answers the telephone and takes reservations in a professional and courteous manner. Possesses knowledge of the food and beverages served. Ability to properly set tables. Understands mechanics of service and can arrange tables for large parties. Maintains restaurant entrance (interior and exterior) throughout shift. Maintains a clean and organized area. Appears and acts in a professional manner. Performs additional responsibilities, although not detailed, as requested by management. Our attractive compensation package includes a $16.00/hour wage, 401k with match, company paid life insurance, medical, dental, STD/LTD, vacation, PTO, paid holidays, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Required Experience: Knowledge of proper etiquette and service standards. English language and professional communications skills are required. Ability to take direction. Ability to work in a team environment. Ability to work calmly and effectively under pressure. Must have problem solving abilities, be self-motivated, and organized. Commitment to quality service, and food and beverage knowledge. DeRomo’s Gourmet Market and Restaurant is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job Description Join Brooks Insurance Services, a reputed name in the insurance sector, based in the vibrant city of Naples, Florida. We are on the lookout for an EXPERIENCED Customer Representative who holds the necessary personality and skill to deliver exemplary service to our valued clientele. Situated in a prime location, our office fosters a culture of excellence and provides opportunities for personal growth and development. With an inviting atmosphere focused on positive interactions. We promise a rewarding career where your skills and enthusiasm are celebrated. You will be instrumental in handling client queries, ensuring seamless communication and fostering strong, lasting relationships with our patrons. If you're passionate about customer service and eager to work in a hands-on environment where your contributions are acknowledged and respected, Brooks Insurance Services is the perfect place for you. Step into a role where your experience and expertise will be recognized and rewarded. Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Life Insurance Hands on Training Career Growth Opportunities Bonus Opportunities Warm Leads Provided Work-Life Balance Holidays Off 401k Plan Professional Development Advancement Opportunities Mentorship Ongoing Training Seminars Performance Bonuses Professional Work Environment Team Building Activities Equipment Provided Monday - Friday (8:30am - 5pm) Work Schedule Weekends & Evenings Off Vision Insurance Licensing Assistance Evenings Off Responsibilities Client Interaction: Assist clients by addressing their inquiries and ensuring their needs are met efficiently and effectively. Policy Assistance: Guide clients through the nuances of their insurance policies, helping them understand their coverage options. Problem Resolution: Proactively address and resolve customer issues with a solutions-oriented mindset. Documentation: Maintain accurate records of client interactions, ensuring that any follow-up actions are completed in a timely manner. Cross-departmental Coordination: Collaborate with other departments to ensure seamless service delivery to clients. Client Education: Educate clients about new services and options available, enhancing their engagement with Brooks Insurance Services. Requirements Licensing: Active Florida Insurance License is required; candidates without this license will not be considered. Experience: Significant prior experience in customer service within the insurance industry is expected. Communication Skills: Strong verbal and written communication skills are essential to interact effectively with clients and team members. Problem-Solving: Demonstrable ability to resolve complex issues efficiently and empathetically while maintaining a positive customer experience. Customer Relationship Management: Proven track record in building and maintaining strong client relations. Team Collaboration: Must work effectively as part of a collaborative team environment in the Naples office. Organizational Skills: Ability to manage multiple tasks efficiently, maintaining a high level of accuracy and attention to detail. Technical Proficiency: Familiarity with insurance software and CRM systems is desirable.

Retail Customer Service/Tech Support, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for Retail Customer Service/Tech Support. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews. From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you have a background in tech support and are looking to move your career forward, let Vaco open the door for you. Apply today! Position Summary: Demonstrate consistent proficiency in call center and face to face communication skills including resolving customer questions, complaints and billing inquiries with utmost courtesy and professionalism. Conduct each call with the objective of retaining customer's business including offering additional alternative solutions where appropriate. Obtain a thorough knowledge of the company's practices, operations, service offerings, and promotions. This position may require weekend and after-hours availability. Job Description: Greet customers in a quick and friendly manner Answer customer requests by telephone or in person regarding service offerings, equipment and billing, accept and process payments. Follow up with proper internal/external documentation. Provide Tier 1 technical support to include basic service troubleshooting up to and including rebooting equipment. Improve customer retention and sales by offering programs and services to the customer. Follow through on customer/client requests or inquiries concerning services, products, billing, equipment, claims and work with other departments to resolve reported problems. Continually maintain working knowledge of all company products, services and promotions. Utilize billing system to initiate and complete service orders and handle customer requests. Maintain customer accounts and billing information accuracy with no errors. Maintain work with little or no supervision after sufficient training. Answer customer calls in a pleasant and professional manner. Be prompt and in attendance on each day scheduled for work. Respond to customer requests for information regarding billing accounts and issue credits where necessary. Utilize appropriate judgment in determining if billing adjustment ensures customer satisfaction. Respond to internal and external customer inquiries and requests in a timely manner. Initiate outbound calls to current customers to ensure customer satisfaction and sell new services. Maintain confidentiality of customer information. Maintain proper documentation in customer files and computerized records. Provide support to Customer Operation Admin as needed Practice organization and time management skills including prioritizing work and requesting additional work when appropriate. May be required to attain sales quota. Ensure workstation is maintained in a clean and professional matter. Must be flexible to changes in the business. Additional duties as assigned Job Qualifications: Minimum four years previous customer service experience including promotional offerings, products, and billing. Minimum one year previous customer service and data entry experience with a cable, internet, and telephone provider High school diploma or equivalent At least 18 years of age Knowledge of how to use a phone in an ACD environment Knowledge of the telephone, internet and cable industry and how it operates Typing and grammar proficiency Working knowledge of Windows operating system and experience with word processing and spreadsheet software Function as a team player in peer relationships Must have a clean driving record and valid driver's license Must be able to pass criminal background and drug testing Flexibility to work mandatory overtime in order to meet business needs.

About Us: Do you enjoy talking to people? Do you want to work for a company that will give you the tools to grow and succeed? If you said yes to either one of these then you NEED to apply for this job! We are a rapidly growing Physical Therapy practice in Naples, FL. Much of that growth has happened because of the incredible team and culture that has been created at Berman Physical Therapy by the staff. This has allowed us to create a place that staff love to come to work to learn and grow - and a place that our patients look forward to coming back to time and time again. Our website address is ***************** We encourage you to take a look and learn more about us there. Mission/Purpose of Position: To help grow the clinic's revenue by helping to retain the clients that we have, and encouraging word of mouth referrals and online reviews/testimonials. To accomplish this, you'll deliver a world class client experience - one where clients will look forward to keeping and attending all of their scheduled sessions, will always want to return, and will consistently tell their friends and family about us. It will require a deep understanding of people so that you can brighten their day, form a trusting bond and relationship, and consistently anticipate their unstated needs. Our Marketing Promise: We help people aged 50+ keep ACTIVE and FREE of pain meds...Even if their doctors and kids are telling them to "Just Take it Easy". Our Core Values: Connect Emotionally Create a WOW experience Create a family environment Key Tasks and Responsibilities: Successfully communicate the value of our services Successfully handle price and schedule objections Comfortably hold a lengthy conversation with new and established patients - ensuring that clients are committed and "bought-in" to our services Provide an exceptional waiting room environment and experience - one where clients will look forward to coming back and feel compelled to tell their friends Ensure that clients who call and request appointments are placed on the schedule - with good understanding of true time, cost and personal commitments before they arrive Ensure that people show up excited for their appointments or sessions Communicate with clients before, during and after their sessions to ensure full satisfaction is being achieved Develop and foster deep relationships with clients - one that compels steady word of mouth referrals and 5 star google reviews Ensure that all appointments are checked in, accounted for, and reconciled promptly and accurately Take payments, provide accurate receipts Organize and plan all schedules in a way that maximizes efficiency and revenue for the clinic Promptly check voicemails and emails. Return all calls and requests for information within expected time frames, deliver messages to appropriate personnel promptly and accurately. Compensation: Competitive salary $17 - $23/hr 10 Days paid vacation in your first year! Optional Opportunity for Paid week off between Christmas and New Year