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Customer support representative jobs in Green Bay, WI

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  • Adult Residential Support Professional - Full-Time 1st Shift

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Customer support representative job in Pulaski, WI

    🧠 Adult Residential Support Professional - 1st Shift Schedule: Full-Time | 1st Shift | 6:00 AM - 2:00 PM | 40 Hours/Week Are you passionate about making a difference in the lives of individuals with mental health concerns? Lutheran Social Services (LSS) is seeking a Full-Time Adult Residential Support Professional to join our dedicated team at Preble House, an 8-bed Community-Based Residential Facility (CBRF) in Green Bay, WI. 🌟 About Preble House At Preble, we support residents with mental health challenges in developing critical thinking, problem-solving, self-regulation, and life skills to help them transition to independent living. The typical stay ranges from 6 months to a year. 🛠️ Key Responsibilities Provide direct support and positive role modeling to residents Monitor and document resident behavior and progress Assist with daily living tasks including meal prep, laundry, and housekeeping Administer or monitor medications per program guidelines Respond to emergencies and crisis situations appropriately Support residents in achieving treatment goals Transport residents to appointments and activities Maintain confidentiality and accurate records Participate in staff meetings and training sessions 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks DHS 83 training preferred (can be completed post-hire) 🚗 Travel Day trips required up to 25-50%, depending on role If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! LSS is an Equal Opportunity Employer (EOE).
    $30k-37k yearly est. 2d ago
  • Customer Care Representative

    Martin Systems 4.6company rating

    Customer support representative job in Green Bay, WI

    Martin Systems Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations. Role Overview The primary purpose of this position is doing project setup, billing projects, and providing a high-quality customer service experience to the customers of Martin Systems. Key Responsibilities Answers the phone in a professional manner by greeting the customer, listening to understand, and asking questions to properly serve the customer(s). Greets and directs visitors at our office. Screens customer calls and provides callers with information such as company address, directions to the company location, company website and other related information. Demonstrates the basic understanding of the phone system and how to efficiently use it to provide quick response and transfer time. Assists customers with finding, billing information, notes, documents, setup commercial or residential projects and billing of projects. Support the Data Services department by assisting with special projects. Learn and understand the different forms that are used for Martin Systems customers. Other related duties as assigned. Qualifications Comfortable answering & directing phone calls. Must have strong communication and organizational skills. Strong and accurate keyboarding skills for data entry. Paperwork and electronic forms management. Knowledge in computer technology including Microsoft Office, Microsoft Outlook, and other internal systems for effective communication. Professional appearance and attitude are essential. Ability to learn quickly, multi-task, establish priorities, and maintain organization in a changing environment. EEOC Statement Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $32k-38k yearly est. 19d ago
  • Customer Svc Specialist

    Borden Dairy 4.4company rating

    Customer support representative job in De Pere, WI

    Role Responsibilities: * Set up standard, rush, forecast, and promotional orders through direct customer interaction * Provide customers with shipment tracking updates, estimated delivery times, and support for accounting inquiries related to credits or debits * Investigate and communicate resolutions for shipment errors * Understand production schedules and transportation constraints to troubleshoot order issues related to product availability * Create export shipping documents through external systems for Cold Storage shipments * Review minimum order quantities and item sales history to identify and promote additional sales opportunities * Receive and process daily customer orders via phone (including pre‑orders), fax, email, web, EDI, and load requests with accuracy and timeliness * Maintain order cut‑off timing in coordination with business units * Develop strong knowledge of company products, programs, and systems used to manage customer accounts * Perform additional duties or special projects as assigned by management Qualifications and Experience: * High School Diploma or GED required * 5+ years of customer service experience in a shared‑services environment or customer service center preferred * General understanding of export processes is a plus * Professional, caring, and enthusiastic communication style when interacting with customers and colleagues * Strong phone etiquette, problem‑solving abilities, and customer service skills * Skilled in de‑escalation and resolving issues for dissatisfied customers * Experience supporting multiple locations, product lines, and customer groups-especially in a start‑up or rapidly growing environment * Ability to organize, prioritize and perform at a high level in a fast‑paced setting * Excellent listening, verbal and written communication skills, including grammar, spelling, and proofreading * Proficient with Microsoft Office-especially Excel-and comfortable with 10‑key and basic math * Demonstrated ability to work independently and collaboratively in dynamic environments. EOE Vet/Disability Morning Glory is proud to be an Equal Opportunity Employer. We actively seek to recruit, hire, and promote qualified individuals from all backgrounds, including women, minorities, veterans, and individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA), Morning Glory provides reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities without imposing undue hardship on Morning Glory. If you require an accommodation during the application process or while employed, please contact Human Resources at ********************* for assistance. Know Your Rights
    $29k-34k yearly est. Auto-Apply 6d ago
  • Customer Account Representative

    Reynolds Consumer Products 4.5company rating

    Customer support representative job in Appleton, WI

    Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton, WI. Responsibilities Your Role: As a Customer Accounts Representative, you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock , Slider, Specialty Films, Geo). You will also ensure timely and accurate entry of customer sales orders into SAP, working to meet the requirements of customers while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. You will have the opportunity to Make Great Things Happen! Receive customer orders via EDI, email, and phone. Ensure timely, accurate booking of customer's sales orders into our SAP system to meet the customer's requirements. Work with various internal departments to resolve issues related to pricing, inventory, item changes, order shortages, transportation, and on time delivery. Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to, payment terms, shipment terms, pricing, etc. Resolve delivery issues related to late deliveries, damages, shortages, requirements for product returns and carrier freight claims. May participate in other areas of Customer Support such as, Vendor Managed Inventory, capacity and customer priority teams/meetings, export shipments and document preparation. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: 2+ years of related professional customer service and/or clerical experience in a manufacturing environment. Ability to process, prioritize, and use critical thinking skills to meet customer requirements efficiently and accurately. Possess excellent communication skills, critical thinking skills, pays attention to detail, is an exceptional multi-tasker, works extremely well under pressure, and has a sense of urgency. Able to deal with ambiguity and drive toward solutions Keen understanding and sense of needs (internal and external customers). Proficiency in MS Office Icing on the Cake: BA/BS Degree Proficiency in SAP Knowledge of international shipping processes Experience in one or more of the following areas is helpful: Packaging, Supply Chain, Export Order Processing If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company! Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $55,000.00 - USD $60,000.00 /A
    $55k-60k yearly Auto-Apply 3d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Customer support representative job in Neenah, WI

    **This is a First Shift, Part-Time Position Available Start Time: 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities
    $35k-41k yearly est. Auto-Apply 60d+ ago
  • Client Specialist

    Robert W. Baird & Co.Orporated 4.7company rating

    Customer support representative job in Appleton, WI

    About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, X, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM3 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $76k-107k yearly est. Auto-Apply 5d ago
  • Airport Agent - Customer Service

    Envoy Air 4.0company rating

    Customer support representative job in Appleton, WI

    Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: 15.20/ hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Account Representative

    Valley Cabinet Inc.

    Customer support representative job in De Pere, WI

    Valley Cabinet Inc. is looking for a Customer Account Representative! Starting at $20/hr based on experience!With pay raise opportunities at 6 months and 12 months of employment! Work Schedule: Monday-Thursday: 7:00am - 4:00pm & Friday: 7:00am - 1pm Who we are: Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years! What you will do: The Customer Account Representative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manage the lifecycle of the product order. Much of this role will be learning/reading product sheets and modifying cabinet door orders. Essential Duties and Responsibilities: Service our customers by phone, email, and fax to provide product information, process orders, and respond to customer inquiries. Complete the full order process which includes: adjustments, changes, custom modifications and pricing. Gain knowledge of products and manufacturing process. Build and maintain customer relationships. Resolve product or service concerns. Complete, maintain, and process paperwork, records, and Customer Accounts. What you need: 3 years of experience working in an office environment. Experience in the cabinet industry and/or using cabinet design software would be a plus. Strong technical aptitude. Working with different computer systems and order sheets. Strong organizational and time management skills. Strong customer service skills including active listening, interpersonal skills, communication, complaint resolution, empathy, and positivity. Skilled in Microsoft office. As a Valley Cabinet Team Member, you'll enjoy: Full Benefits Package Health, Dental, Vision, Life, Accident, Critical Illness, Long Term Disability and Short Term Disability Career Growth & Opportunities for Advancement Continual Pay Rate Increases 1st Year of Employment Bonuses, Paid Time Off, and 8 Paid Holidays 401(k) + Company Contribution Onsite Nurse Collaborative work environment. Job Type: Full-time
    $20 hourly Auto-Apply 29d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer support representative job in Green Bay, WI

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Green Bay area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $35k-47k yearly est. 60d+ ago
  • PART TIME Customer Experience Coordinator

    Marshalls of Ma

    Customer support representative job in Green Bay, WI

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2280 E Mason St Suite 200 Location: USA Marshalls Store 1375 Green Bay WIThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $14-14.5 hourly 58d ago
  • Entry Level Customer Service & Marketing

    Non-Stop Marketing

    Customer support representative job in Oshkosh, WI

    Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description *IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. Qualifications Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: •Outstanding communication skills both verbal & written •Able to prioritize and work independently with minimal supervision •Able to work effectively in a team environment •Detail-oriented and the ability to follow up on tasks •Work effectively under pressure and maintain a positive attitude •Capable of multi-tasking, prioritizing, and managing time efficiently •To be the best in our industry, we have to have the best people working for us. •Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************
    $36k-69k yearly est. 13h ago
  • Customer Solutions Representative

    Village Associates Inc.

    Customer support representative job in Pulaski, WI

    Requirements Education and Training: 3 - 5 years as a Customer Service Agent or similar High school diploma or GED Proven business or life-experience in troubleshooting Knowledge/Skills/Abilities: Understands the use of the multi-meters, AC/DC power Understand troubleshooting PCBAs and electronics systems Ability to interpret wiring schematics and drawings Self-starter capable of observing and solving problems using all available resources Must be able to establish priorities, work independently, and proceed with objectives without supervision Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers Strong interpersonal skills in areas of verbal and written communications High degree of accuracy and attention to detail Proficiency with Microsoft Office products (Word, Excel, etc.) Mechanical assembly build experience a plus Motivational, listening, and problem-solving skills Works well with others in a team environment Clear and concise, fluent, and positive communication skills Possess the ability to make good judgment calls in an environment without black-and-white rules Ability to take on and resolve recurring difficulties with customers and staff Travel Requirements: Possible, but not regular, visits to customer locations as well as possible attendance at trade shows Physical Requirements: The ability to sit, stand, bend, and twist
    $35k-53k yearly est. 2d ago
  • Logistics Support Representative

    Laforce Inc. 4.2company rating

    Customer support representative job in Green Bay, WI

    Are you a proactive problem-solver with a passion for keeping things moving? At LaForce, we're on the lookout for a Logistics Support Representative who's ready to jump in and make an impact. If you thrive in a fast-paced environment where every detail matters and collaboration is key, we want to hear from you! What You'll Do As a Logistics Support Representative, you'll be the behind-the-scenes hero who ensures materials move smoothly from vendors to customers. You'll coordinate, communicate, and support our logistics process to keep our customers satisfied and our operations running like clockwork. Your day-to-day will include: * Tracking purchased materials and confirming shipment timelines with vendors. * Coordinating in-house production readiness for on-time shipping. * Proactively updating Sales and Engineering teams on any potential delays. * Creating internal work orders for hardware shipments. * Filing freight claims for damaged materials. * Assisting customers with shipping updates and delivery status. * Confirming deliveries and ensuring customer satisfaction. What You Bring * Associate's degree (or equivalent experience); bachelor's degree is a plus. * Strong communication skills - both written and verbal. * Ability to interpret technical documents and follow procedures accurately. * A detail-oriented mindset and a knack for juggling priorities. Why LaForce? At LaForce, we don't just offer a job - we offer a path. You'll work in a dynamic, supportive environment where your contributions matter. We believe in rewarding great work and supporting your career growth. Our benefits include: * 401(k) plan with company match. * Medical, Dental, and Vision insurance. * Generous paid time off. * Tuition reimbursement for continued learning. * Wellness programs to support a healthy lifestyle. Apply today - we can't wait to meet you!
    $30k-36k yearly est. 8d ago
  • Licensed Insurance Customer Service Representative

    The Insurance Resource 3.9company rating

    Customer support representative job in Kimberly, WI

    Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.
    $33k-40k yearly est. 15d ago
  • HVAC CSR - Customer Service Rep

    Wesley Heating & Cooling

    Customer support representative job in Green Bay, WI

    Job Description Elevate your professional journey as an HVAC CSR - Customer Service Rep at Wesley Heating & Cooling! Nestled in the heart of Green Bay, Wisconsin, we're seeking a dynamic individual to join our esteemed team. Brace yourself for a competitive salary ranging from $18 to $23 per hour, complemented by a comprehensive benefits package featuring health insurance, paid vacations, and a 401k plan with an impressive 10% company match. If you're ready to make a mark in the HVAC industry, continue reading-your next career move awaits. ABOUT OUR COMPANY Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution! DAY-TO-DAY As the HVAC CSR - Customer Service Rep, you'll enjoy a full-time commitment from 8 am to 4:30 pm, offering you a balanced work-life harmony. Picture yourself orchestrating excellence in HVAC service satisfaction. Your day commences with precision as you answer calls, meticulously schedule service appointments, and ensure seamless communication between clients and our skilled technicians. A call comes in-a satisfied client commending your exceptional service coordination. Your day unfolds as a symphony of organization, dispatching, and delivering unparalleled customer experiences. As the HVAC CSR - Customer Service Rep, you are the linchpin, ensuring Wesley Heating & Cooling stands out in every client interaction. MINIMUM REQUIREMENTS TO BE CONSIDERED High school diploma Experience dealing with clients Data processing skills and familiarity with Microsoft Office products Above-average communication skills Preferred qualifications? We're impressed if you've got experience booking and dispatching calls, the ability to type sales agreements, and can handle a sometimes fast-changing environment. Does this sound like the right fit for you? If so, and you meet the above requirements, apply now with our quick, mobile-friendly initial application. Don't wait, we want to hear from you today!
    $18-23 hourly 15d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer support representative job in Appleton, WI

    Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Appleton, WI service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Mechanical aptitude & attention to detail Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-54k yearly est. Auto-Apply 15d ago
  • Customer Service Coordinator I

    Therma-Tron-X 3.5company rating

    Customer support representative job in Sturgeon Bay, WI

    Title: Customer Service CoordinatorReport To: Customer Service ManagerDepartment Hours: 7:00 am - 4:30 pm Mission Statement: To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers. The Customer Service Coordinator will work closely with established customers to resolve issues that arise on installed TTX Systems and fulfill orders for general system maintenance and upkeep. Utilizing resources in Engineering, the CSC will determine parts that need to be ordered or fabricated, set up spare parts list, manage warranty issues, and outstanding credit issues. General Responsibilities Field calls from established customers and assist in resolving equipment problems and fulfilling spare parts orders Prepare quotes and get pricing and delivery dates from vendors Follow-up on quotes to customers Enter customer orders in Encompix and generate pick tickets/shipping paperwork Gather necessary drawings from Engineering of parts that need to be manufactured Create and release shop orders and monitor fabrication of parts Create and maintain customer files Work with vendors to resolve warranty issues and outstanding credits Develop spare parts list for customers by working with Purchasing and Engineering Make determination on warranty's Pull completed orders and route information to Accounting for billing Gather cost information for service work and generate paperwork for accounting to prepare invoice Requirements Strong mechanical aptitude Experience working with blueprints in a manufacturing environment Full understanding of Microsoft Word, Excel and Outlook required Superior verbal and written communication skills Ability to maintain meticulous organization while multi-tasking is a must Previous sales experience is a plus Customer focused attitude is a must High school diploma required
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jake Webster-State Farm Agent

    Customer support representative job in Green Bay, WI

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jake Webster - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 24d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer support representative job in Appleton, WI

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-36k yearly est. 14d ago
  • Sears Outlet Apparel Customer Assistance - Part Time - NEW STORE OPENING SOON

    Alixarx 4.4company rating

    Customer support representative job in Appleton, WI

    Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description Apply Online At: ************ and Req ID 1262506 The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men's Fashions, Kid's Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays. QualificationsEducation: No requirement * 1-2 years experience * Ability to partner with other Associates in the store in order to enhance the customer experience * Ability to listen to customers, understand their needs and provide them with superior service Apply Online At: ************ and Req ID 1262506 Additional Information All your information will be kept confidential according to EEO guidelines. Apply online to be considered: ************ and Req ID 1262506
    $26k-31k yearly est. 60d+ ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Green Bay, WI?

The average customer support representative in Green Bay, WI earns between $32,000 and $50,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Green Bay, WI

$40,000
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