Customer Accounts Advisor
Customer support representative job in Greenville, SC
The salary range for this role is $13.25 to $14.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate wein good faith believe we would pay for this role at the time of this posting. We may ultimately pay moreor less than the posted range, and the range may be modified inthe future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. Theamount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains inthe Company's sole discretion unless and until paid and may be modified atthe Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Coordinator
Customer support representative job in Greenville, SC
Job DescriptionReady to Deliver Exceptional Service?
Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home appliance brands. If you're a strong communicator with a background in logistics customer service - and thrive on problem-solving and building positive relationships - we want to hear from you.
How You'll Work
Location: Onsite - 1510 Antioch Church Rd Greenville, SC
Schedule: Monday-Friday (7:00 AM-3:00 PM)
Reports To: Manager - Warehouse
Compensation: This pay scale represents a good faith estimate of the hourly wage range the company reasonably expects to pay upon hire for this position: $18.00-$19.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.
About the Role
As a Customer Service Coordinator, you'll be the first point of contact for Whirlpool customers and installers - managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you'll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, Whirlpool, and CRST's internal teams. From performance tracking to problem resolution, you'll help deliver on CRST's promise of safe, reliable, and responsive service.
What You'll Do
Answer inbound calls from Whirlpool customers and provide timely information and support
Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders
Receive warm leads and process product sales quickly and accurately
Record, track, and escalate issues to Whirlpool and CRST managers when necessary
Manage service orders, upload documentation, and update Whirlpool's systems with accurate information
Track installer escalations and provide updates to supervisors and managers
Perform daily tasks including inventory scans, service order updates, and paperwork completion
Answer and resolve Whirlpool escalations within SLA timelines
Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution
What Great Looks Like
Calm under pressure and able to manage multiple Whirlpool customer needs at once
Clear, empathetic communicator who listens and responds effectively
Detail-oriented with strong follow-through on documentation and service updates
Positive, team-first attitude with a focus on solutions
Driven to meet Whirlpool's service-level expectations and customer satisfaction goals
Qualifications
Required
High school diploma or GED
Fluency in both English and Spanish to communicate effectively with team members
Proven experience in logistics customer service (transportation, distribution, or related industry)
Strong communication skills, verbal and written
Proficiency in data entry and customer management systems
Flexible, reliable, and punctual for assigned shift.
Preferred
Associate degree or equivalent experience
Experience supporting a large national client (e.g., Whirlpool or similar) in logistics or service coordination
Skilled in handling escalations and conflict resolution in high-pressure environments
Why CRST?
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.
The CRST Core Values
Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
EEO Statement
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
Let's Build Something Great
Apply today and join a team that supports Whirlpool customers with excellence. Your opportunity to deliver exceptional customer service starts here.
Customer Support Representative
Customer support representative job in Simpsonville, SC
Job Title: Customer Support Representative
Reporting to: Inside Sales Supervisor
Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.
Key Responsibilities:
Customer Service
Manage inbound customer requests via multi-channel pathways.
Respond promptly and professionally to customers.
Oversee all customer service requests to completion (orders, quotes, returns, etc.).
Teamwork
Ensure continuous customer support by filling in for teammates when needed.
Provide support for management issues as they arise.
Ongoing Learning
Complete ongoing training on systems, products, and processes.
Apply critical thinking skills effectively.
Organization
Maintain an efficient, clean, and clutter-free work environment.
Organize digital records for quick retrieval.
Required Qualifications:
Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
Ability to organize, prioritize, and manage competing priorities.
Strong problem-solving and critical thinking skills.
Effective interpersonal skills for collaboration.
Time management and awareness of work in queue.
Customer service experience with a track record of handling inquiries and issues.
Familiarity with sales processes and procedures.
Follow safety protocols and report safety concerns.
High School Diploma required; a bachelor's degree, mechanical product knowledge, and bilingual skills are a plus.
Physical Requirements:
Sitting or standing for an 8-hour shift.
Working in an open office/cubicle environment.
Ability to focus in a fast-paced environment.
Speaking in person and over the phone or Microsoft Teams.
Occasional lifting or carrying objects weighing less than 10 lbs.
Essential Job Functions
Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
Answer basic technical questions using available resources.
Act as liaison between customers and field sales with various departments.
Expedite orders to meet customer demands.
Provide effective verbal and written communication.
Utilize problem-solving skills and show empathy to customers.
Practice time management and maintain awareness of work in queue.
Support and back up teammates during absences and training.
Assist with issues identified by management.
Regular in-person attendance and punctuality.
Why Join Us?
Work alongside a collaborative, experienced leadership team
Be part of an industry leader with a strong brand reputation and an innovation-driven culture
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Private Client Specialist I - Greenville, SC
Customer support representative job in Greenville, SC
Hours:
40
Pay Details:
$52,000 - $77,480 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
TD Wealth
Job Description:
The Private Client Specialist I acts as sales and relationship support for Relationship Managers and Investment Advisors who serves clients in the high-net-worth segment, supporting banking, lending, and High Net Worth Investing. The PCS I is primarily responsible for the onboarding process for clients, focusing on the timely and accurate initiation, transfers and communication about new account openings and fundings. The PCS I will be expected to participate in basic financial planning discussions and client relationship reviews. This role will support other team members (Relationship Managers, Trust Advisors, or Investment Advisors) and provide consistent and accurate administrative, analytical, and service support.
Depth and Scope:
Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth
Under supervision, demonstrates competence executing tasks on required platforms (Private Banking, Investments and Trusts)
Handles complex financial transactions where products and services are highly competitive
Is competent using financial planning software
May act as a subject matter expert to Sales Support team
Coordinates with relationship mangers to ensure that all new clients receive the complete onboarding experience. This includes a thorough client discovery, an introduction to the IA and TA as per client need, and the completion of all requisite client profiling documents
Assists in deepening wallet share by anticipating client needs and suggesting the most appropriate banking, lending and/or investment solutions; maximizes profitability, while ensuring the client receives an exceptional client experience
Leverages and coordinates specialists (Taxes, Trust and Estate) to provide interdisciplinary expertise for our most complex clients
May act as primary contact for client relationships with regards to portfolio information and basic financial planning
May resolve more difficult Client issues, problems, and requests
Identifies opportunities within the portfolio to seek ways to Retail, Commercial and other Wealth Partners
Executes in a manner that is compliant with regulations, policies, and procedures
Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g., OCC, SEC, FINRA etc.); ensures all Continuing Education requirements are attained
Responsible for understanding and adhering to TD Wealth FCRM/ATF Policies and Procedures
Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit FCRM procedures
Contributes individually and as a team member, to ensure strong performance, collaboration and enthusiasm that sets TD Wealth apart from our competitors
Represents TD Wealth to the public in a professional manner
Is involved in your community and supports TDBG charity and community initiatives
Ensures service to external clients and/or internal clients reflects TDBG standards and guiding principles
Through proactive communication (verbal/written), supports the assigned team members in meeting service commitments to clients
Provides consistent and accurate administrative support to assigned team members including filing, report generation, presentation material, written proposals, and spreadsheet reporting
Efficiently manages and promptly responds to all incoming inquiries/requests for information independently/or direct to appropriate person or area
Completes all applicable specialized training
Performs necessary duties to assist assigned team members with all aspects of account administration, retention, specialized services, and other responsibilities in accordance with wealth management area of specialization
Maintains various databases and computer systems by entering transactional and other data, updating information as necessary and ensuring data accuracy; creates reports summarizing information, as required
Guides and directs others as necessary; acts as a specialist resource to support all wealth management areas
Keeps others on the team informed about status of account administration, retention, and projects
Completes assigned administrative/Client service tasks within policy and operating procedures
Identifies and recommends technological/process improvements which may improve overall productivity and Client satisfaction
Education and Experience:
Bachelor degree preferred
Internal candidates: 3+ years of experience working with TD's client platforms required
Series 7, 63/65 or 66 registrations required. Candidates may be considered should they have at least one of the required registrations. If hired, candidate will need to acquire all licensing within a defined period outlined at the time of hire
Knowledge of investments, banking and credit products preferred
A self-starter, ability to work with minimal supervision
Ability to excel at administration and be exceptionally well organized
Demonstrates considerable initiative in providing a high level of organization
Experience in professional services and with working with affluent clients is required. Knowledge of MS Word, Excel, PowerPoint and working with Contact Management databases is essential
Possess a reasonable knowledge of investments, and can generate reports pertinent to the management of client investment portfolios; however, prefers to focus on administration in a support role
Demonstrates ability to manage multiple responsibilities and timelines
Proven track record of delivering results and executing with excellence
Excellent written and verbal communication skills
Criminal and financial background investigation is required pursuant to FINRA Rule 3010(e) and successor regulations
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyCustomer Service Representative
Customer support representative job in Greenville, SC
Assist sales and customers with post sales issues, including RMA related issues.
Extensive direct phone contact with customers, sales representatives, warehouse, return center, and product managers.
Receive requests over the intranet, internet, fax, and telephone.
Provide Tracking, Bill of Lading, and Proof of Delivery
Provide Serial Numbers on product shipped from Vendor and ScanSource Inc. Warehouse
Take hunt group calls.
Work with transit carriers on freight credits and ship damage claims.
Works closely with warehouse personnel to resolve shipping discrepancies.
Other duties as assigned (ISO support, other operational assignments, etc...)
Regular attendance is an essential function of the Customer Service Representative position
Hours for this particular position will be from 11:00 am to 8:00 pm
Reporting Relationships:
Receives general supervision from the Manager of Customer Service
Direct contact with customers, internal departments, the Manager of Customer Service, as well as close interaction with other customer service representatives.
Requirements:
Above average computer skills
Able to function as part of a team in a multi-task environment
Strong organizational and follow up skills
High School diploma.
Preferred:
Some college course work
Proficiency in foreign language (Spanish, Portuguese, French, German)
SAP Experience
Physical Requirements:
Ability to sit a computer terminal for long periods of time
Ability to be physically in attendance at workstation during normal business hours designated for the position.
Ability to travel 0% to 10% of the time.
Includes long period of time on telephone and at a computer terminal.
Ability to lift 20 to 30 lbs.
Compensation:
Compensation Range: $35,000 - $40,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
Customer Relations & Quality Specialist
Customer support representative job in Greenville, SC
MAU is hiring a Customer Relations & Quality Specialist for our client in Greenville, SC. As a Customer Relations & Quality Specialist, you will drive customer satisfaction and quality performance across the Greenville factory by implementing customer experience tools, improving quality systems, and ensuring cross-functional alignment for delivery excellence. This is a long-term contract opportunity with direct hire potential.
Benefits Package
* Medical benefits
* Long-term contract (18 months) with direct hire potential
Shift Information
* Monday - Friday | 7:00 AM - 4:00 PM
Required Education and Experience
* Bachelor's degree in Business, Engineering, or a related field
* 5+ years of experience in Quality, Customer Experience, or Continuous Improvement roles
* Experience with Root Cause Analysis (RCA), 8D methodology, and Quality Management Systems (QMS)
Preferred Education and Experience
* Experience in shop operations and quality
* Exposure to production planning
* Customer-facing communication experience
* Project management and cross-functional coordination
* Participation in Kaizen and Built-In Quality (BiQ) initiatives
General Requirements
* Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word)
* Experience with Smartsheet or similar platforms, including dashboard and report creation
* Background in Lean/Continuous Improvement (TPS/Toyota Production System preferred)
* Strong analytical, problem-solving, and communication skills
* Proficiency in data visualization and dashboard reporting
* Ability to influence cross-functional teams
* Familiarity with AI tools for communication enhancement
Essential Functions
* Identify, implement, and optimize tools and systems to improve customer engagement and satisfaction
* Continuously assess processes, eliminate pain points, and improve communication channels
* Monitor customer feedback channels and proactively address recurring issues and trends
* Ensure customer interaction processes align with QMS, documentation standards, and contractual requirements
* Partner with Quality and Factory teams to standardize documentation, processes, and reporting
* Create and implement standard processes across Projects, Quality, Shop Operations, Engineering, and Materials
* Ensure customer commitments are met with transparency, quality, and on-time delivery
* Establish standard formats and tools to support project teams from kickoff to product delivery
* Develop tools to gather, track, and visualize the Voice of the Customer (VoC)
* Support relationship development with customer contacts using innovative communication tools (including the use of AI)
* Ensure customer feedback directly drives process improvement actions
* Build dashboards and reporting structures to measure customer experience performance
* Provide actionable recommendations based on data insights and feedback
* Drive continuous improvement activities, including problem solving and structured RCA (8D)
Customer Support Specialist I: Bilingual
Customer support representative job in Greenville, SC
The position of Customer Support Specialist-Bilingual provides for efficient and effective service to Spanish-speaking customers, prospective customers and branch personnel via inbound telephone calls, email requests, secure messages, chat or other avenues approved by the Bank. The position provides first call resolution for all retail banking inquiries, some commercial inquiries, Online Banking (Retail and basic Business), Bankcard, Mobile Deposit and Bill Pay products. Service support also includes preparing stop payments, processing telephone transfer requests, and performing routine operational duties as directed. In addition to service support for these customers, potential cross-sell opportunities should be identified and referred to the Customer Support Specialist IIs and Senior Customer Support Specialists. Incoming calls are received from customers in multiple states. This incumbent should be a customer service oriented, fast learner and able to work in a fast paced environment and handle extremely confidential information.
We have two positions available:
Monday-Friday 7am-4pm (Work every other Saturday 9am-4pm)
Monday-Friday 11am-8pm (Work every other Saturday 9am-4pm)
Training Schedule: Monday-Friday 5 weeks from 9am-6pm
ESSENTIAL FUNCTIONS:
* This position specializes in helping Spanish-speaking callers in Spanish.
* Answers all retail and some basic commercial customer phone call inquiries including, but not limited to: account inquires; general loan inquiries; stop payment requests; address/account type changes; loan payment reversals; fee or charge reversals.
* Returns customer phone messages from after hours.
* Performs account transactions including, but not limited to: payments & transfers.
* Assists customers with Telephone Banking inquiries including, but not limited to: password resets; basic system training; and basic troubleshooting.
* Assists customers with Online Banking inquiries including, but not limited to: password resets; secure access code delivery/retrieval, basic system training; Mobile Deposit enrollment/check deposit; Bill Pay enrollment/payment processing, e-Statement enrollment, external transfers, personal financial management tools and overall troubleshooting.
* Assists customers with Debit Card inquires including, but not limited to: new/replacement/ existing card activations/PIN sets/resets and travel maintenance, card reorders, card closures, temporary card limit increases and card status research/changes resulting from Fraud Alerts or lost/stolen cards. Completes customer card transaction disputes.
* Researches and responds to secure/unsecure customer messages.
* Serves as a resource for operations, policy and procedure information to associates and customers by remaining current on all new and existing products specific to the Customer Service. Keeps abreast of bank- wide changes and be able to communicate the impact to customers.
* Provide, present and promote Service Excellence to all external and internal customers.
* Completes training as assigned.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
* High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business, financial industry or branch banking related.
* Excellent verbal and written communication skills in both English and Spanish required.
* Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
* Excellent organizational and time management skills. Ability to work with minimal supervision. Ability to prioritize work and responses to customers.
* Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheets, web-based programs and specialty software programs.
* Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions. Application of Active Listening to effect problem solving for customer inquiries.
* Additional preferred skills include customer service, product knowledge, quality focus, problem solving, documentation skills, listening, phone skills, conflict resolution, information analysis, and multi-tasking.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Juris Customer Success Consultant
Customer support representative job in Mountain Home, NC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Auto-ApplyCoordinator, Customer Service
Customer support representative job in Greenville, SC
The Customer Service Coordinator plays a critical role in managing the lifecycle of customer orders and ensuring a smooth flow of information between brokers, sales teams, internal departments, and warehouse operations. This position is responsible for verifying shipments, resolving issues related to orders and deliveries, and supporting the customer experience from order entry through fulfillment. A successful candidate will be detail-oriented, collaborative, and able to thrive in a fast-paced environment while juggling multiple priorities.
Essential Duties and Responsibilities
The following functions are essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
Review daily shipping documents, including Bills of Lading, and ensure accuracy.
Collect and review paperwork from external warehouses to confirm shipment details.
Verify product quantities and shipment accuracy before final processing.
Handle incoming calls from brokers, carriers, and other partners.
Communicate with brokers via phone and email regarding order status, changes, or cancellations.
Confirm correct pricing, promotions, and deal structures on all orders.
Collaborate with the Logistics Department on carrier performance and late deliveries.
Coordinate with Inventory Control to ensure product availability.
Generate Return Merchandise Authorizations (RMA) for customer returns.
Process customer orders via Electronic Data Interchange (EDI).
Ensure correct warehouse assignment and on-time, accurate shipping.
Manage pallet changes for certain customer pick-up and export orders.
Enter special order requests, including samples, donations, and customer pick-ups.
Forward end-of-month orders (including those on credit hold) to Accounting.
Manage routing details per customer requirements.
Manage customer scorecards and metrics, review results collaboratively to drive performance improvement.
All other duties as assigned.
Qualifications and Requirements
Required:
Associate's degree (A.A) or equivalent from a two-year college or technical school; or
1 year of related experience; or
Equivalent combination of education and experience
Preferred:
Proficiency in Microsoft Office (Excel, Word, Outlook)
Knowledge of EDI systems and order management platforms.
Skills & Abilities:
Strong written and verbal communication skills
High attention to detail and accuracy in data entry and documentation
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong organizational and problem-solving skills
Customer service oriented with a professional, positive attitude
Ability to work both independently and collaboratively across departments
About Us
It started with the inspiration of the creator of instant noodles, founder Momofuku Ando, in 1958. Since we entered the U.S. in 1970, our flagship brands, Cup Noodles, and Top Ramen have maintained a firm foothold in U.S. pop culture. We invite you to join Team Nissin to support this legacy of innovation and to deliver noodle happiness to consumers, employees, partners, and the community in a meaningful and sustainable way. Let's evolve how people think about instant ramen as you discover opportunities for professional growth while being part of this $4 billion global company built from a simple block of noodles.
Nissin Foods (USA) Co., Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. As a federal contractor, Nissin Foods participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process may be completed in conjunction with the Form I-9 Employment Eligibility Verification to check the work authorization status of persons who have been offered employment at Nissin Foods. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to
*************
.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation, contact Nissin Foods (USA) Co., Inc. Human Resources.
Auto-ApplyCustomer Support Representative
Customer support representative job in Simpsonville, SC
Full job description Job Title: Customer Support Representative Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.
Key Responsibilities:
Customer Service
Manage inbound customer requests via multi-channel pathways.
Respond promptly and professionally to customers.
Oversee all customer service requests to completion (orders, quotes, returns, etc.).
Teamwork
Ensure continuous customer support by filling in for teammates when needed.
Provide support for management issues as they arise.
Ongoing Learning
Complete ongoing training on systems, products, and processes.
Apply critical thinking skills effectively.
Organization
Maintain an efficient, clean, and clutter-free work environment.
Organize digital records for quick retrieval.
Required Qualifications:
Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
Ability to organize, prioritize, and manage competing priorities.
Strong problem-solving and critical thinking skills.
Effective interpersonal skills for collaboration.
Time management and awareness of work in queue.
Customer service experience with a track record of handling inquiries and issues.
Familiarity with sales processes and procedures.
Follow safety protocols and report safety concerns.
High School Diploma required; a bachelor's degree, mechanical product knowledge, and bilingual skills are a plus.
Physical Requirements:
Sitting or standing for an 8-hour shift.
Working in an open office/cubicle environment.
Ability to focus in a fast-paced environment.
Speaking in person and over the phone or Microsoft Teams.
Occasional lifting or carrying objects weighing less than 10 lbs.
Essential Job Functions
Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
Answer basic technical questions using available resources.
Act as liaison between customers and field sales with various departments.
Expedite orders to meet customer demands.
Provide effective verbal and written communication.
Utilize problem-solving skills and show empathy to customers.
Practice time management and maintain awareness of work in queue.
Support and back up teammates during absences and training.
Assist with issues identified by management.
Regular in-person attendance and punctuality.
Why Join Us?
Work alongside a collaborative, experienced leadership team
Be part of an industry leader with a strong brand reputation and an innovation-driven culture
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Support Agent
Customer support representative job in Greenville, SC
Job Type: Full-Time, Hourly Minimum Starting Pay: $20/hour Working Hours: Monday - Friday, 8 AM - 5 PM Experience: Early Career, some office experience required Work Environment:
Office Environment
Moderate to High Call Volume
Diverse Customer Needs
Team Collaboration, escalations are rare
Emphasis on Empathy
~ 100 Employees, one location
Who We Are and What We Do
Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customer service. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts-all while contributing to a more sustainable future through remanufacturing.
Guided by the vision "
CARE. SERVE. RESTORE.
", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.
You can learn more about our products and who we are at: **************************
Job Description
Your goal is to serve the customer's best interest by handling all public interactions (phone, email, text, chat) with respect and professionalism. You will strive to see things from perspectives that are different from your own and are able to make decisions that reflect those alternate perspectives. You will take ownership of customer issues and work to resolve them within the framework of our core values and with the support of your team. You will play a key role in supporting our fast-paced environment to ensure our standard one business day turnarounds are met internally, which helps meet our customers' needs externally.
Responsibilities
Responding to customer requests without using scripts
Receiving inbound customer calls including pre-sale, sales, quote requests, and status requests
Handling texts/chats
Responding to support emails
Returning voicemails from customers
Making outbound calls to update customers on order status
Becoming knowledgeable in our repairs and services of appliance and automotive modules
Participating in relevant ongoing training to better understand our markets and product offerings
Skills
Strong and professional interpersonal communication, both oral and written
Ability to make empowered decisions to best serve the customer, escalations are rare
Strong listening comprehension coupled with empathy
Typing at 45 wpm or higher
Ability to navigate multiple browser tabs / computer programs while using 2-3 screens simultaneously
Ability to learn new software quickly
Qualities You Should Exhibit
Strong sense of urgency
Intrinsic motivation
Lifelong learner
Ownership
Humility to ask clarifying questions, but confidence in your skills
Receptive to feedback
Faithful in the details
Strong sense of community
Efficient, but patient
Benefits
Health Insurance - eligible 1st of the month after hire
Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
Paid time off - 2 weeks per year
Paid holidays - 8 days per year
Stable Hours - Monday - Friday, days
401(k) with company matching
Parental time-off
Adoption benefits
Casual dress code
Branded clothing allowance
Free fruit
Social outings
What can you expect during the application process?
Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU!
Complete two assessments emailed to you with “Circuit Board Medics Application” in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer.
Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will receive a phone call within 1 week of your completed assessment date.
**Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.
Need Help?
If you need any help along the way, you can reach us at [email protected]
**************************
linkedin.com/company/circuit-board-medics
Auto-ApplyClient Specialist
Customer support representative job in Greenville, SC
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
Sales and Customer Service Representative
Customer support representative job in Greenville, SC
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust!
We meet and exceed expectations so you see Extraordinary Results!
We make a big deal about life's accomplishments by remembering to Celebrate!
Job Position: Sales and Customer Service Representative
We are flexible and work with you on a schedule that is compatible for weekday and evening shifts, but MUST BE ABLE TO WORK SATURDAYS AND SUNDAYS. We are a fast-paced customer relations environment. Multi-tasking skills a must!
Duties and Responsibilities include the following. Other duties may be assigned.
1. Processes student registrations and membership packages using effective sales/customer service techniques.
2. Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
3. Schedules and manages birthday/pool parties. Supervises private party staff.
4. Resolves customer concerns/complaints using a professional approach.
5. Assists members with purchases of merchandise and vending.
6. Greets parents and students as they report to the front desk.
7. Checks in students on the attendance tracking system.
8. Maintains cleanliness of the front desk area, Treasure Island Pro Shop, changing areas, restrooms and observation area.
9. Checks voicemail and email correspondence and responds in a timely manner.
10. Updates informational displays with accurate and timely promotions and literature.
11. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
12. Makes collection calls to resolve open account problems.
13. Prepares twice daily student lesson schedules for use by instructors and management staff.
14. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Compensation: $10.00 - $15.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyClient Outcomes Specialist - 100% Commission
Customer support representative job in Seneca, SC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business using our proven platform, with mentorship from leaders who are actively in the field. We work warm, intent-based leads (no cold calling lists) and focus on education, not pressure sales. What you'll be doing - Calling and meeting with families who have requested information about life insurance, mortgage protection, or final expense coverage - Listening to their goals, budgets, and concerns, then building simple, clear options - Submitting applications through our brokerage platform with access to multiple A-rated carriers - Following a structured training system with mentorship, scripts, and step-by-step support - Growing into leadership by helping train and support other agents if you choose the agency-owner path What we provide - Remote-first, flexible schedule (full-time or part-time) - Access to warm leads from families who requested information - Step-by-step training, mentorship, and leadership development - Proven system to grow from personal production to team building - A culture focused on faith, family, growth, and breaking poverty's chains Compensation This is a 1099, commission-only role with uncapped earning potential. New, committed part-time agents can earn a few thousand per month, while full-time and leadership-track agents can scale well beyond six figures as they grow a team. Who this is for - Self-motivated doers who want to build something of their own - People who are coachable, growth-minded, and willing to follow a proven system - Those who want time freedom, impact, and income - not just another job If you're ready to align with a team that will invest in you while you build your own business, we'd love to talk.
Order Maintenance Representative
Customer support representative job in Fletcher, NC
Do you enjoy a fast-paced work environment with the opportunity to grow? Do you have the desire to learn about the promotional products industry in order to assist our customers? If you answered yes to any of these questions, keep reading!
Our Order Maintenance Representatives are responsible for reviewing customer purchase orders for completeness and entering them into the order management system. This position involves making outbound calls to distributors to retrieve any information that may have been missed in the original order. The Order Maintenance Representatives are tasked with utilizing the information provided by the customer and coordinating with other departments such as Sales & Pricing to make important decisions surrounding pricing, ship methods, etc. in order to provide a positive MCM experience.
Main Duties/Responsibilities:
Entering new specialty account/category orders into the order management system
Making outbound calls to inform specialty customers of what may be missing from the order and what is needed to proceed, discuss and establish order processes. Partnering with Supply Chain and overseas supplier in placing orders for import product
Create & update documents such as; PCR'S (Product Change Requests) and sales agreements
Execute special projects & communications as needed as it relates to specialty accounts/categories
Qualifications:
High School Diploma or equivalent required
1-3 years in a customer service environment preferred
Previous experience with manufacturing & production a plus
Familiarity in sales a plus
Special Training or Competencies:
Proficiency using a computer and associated software
Strong verbal and written communication skills
Experience using order management systems such as Oracle
Ability to collaborate with various internal departments
Proficiency in Microsoft Office Suite, specifically Outlook, Word & Excel
Good problem solving and organization skills
Proven ability to work well under pressure to meet order deadlines
Excellent attention to detail
Ability to multitask & focus on multiple issues at once
Excellent customer service skills
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group.
MCM is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories.
In compliance with the Americans with Disabilities Act, MCM will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer
Auto-ApplyCommercial Retention Representative
Customer support representative job in Greenwood, SC
Job Description
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following:
Handle and identify Business Solutions opportunities for customer's that are not on contract and have contracts that will be expiring
Assist with customer care for Business customers to include account maintenance, account renewals, review contract status and updates
Demonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customers
Communicate sales activities, reports, and results as requested by Management
Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
Monitor and manage past due accounts
Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services
Frequent and regular communication with management team
Manage and develop customers through Salesforce Sales Cloud
Knowledge, Skills and Abilities
Ability to work well in a team environment to meet profit center goals/quotas
Exhibit strong sales and customer service orientation with an inclination towards helping others and proactively handle customer concerns
Salesforce Sales Cloud experience a plus
Capability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-through
Strong attention to detail
Demonstrate the urgency to effectively resolve customer issues and/or close a sale
Ability to comprehend, communicate and educate customers regarding features and benefits of Vyve services
Qualifications:
Education: High School degree or equivalent required. College degree strongly preferred
Experience: Some sales or wireless experience necessary. Office experience preferred.
Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
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Bilingual Customer Support Associate
Customer support representative job in Anderson, SC
Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drive our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and b growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Bilingual Customer Service Representative. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.
REQUIREMENTS:
Must be Bilingual in English & Spanish
High School Education or equivalent.
Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
b written and verbal skills.
Ability to communicate well with callers using a clear understanding voice.
Ability to professionally handle irate callers and high stress situations.
Excellent phone skills.
Ability to satisfy consumers and end users with minimal request for management intervention.
Proficient with Microsoft Word and Excel, Access would be a plus.
RESPONSIBILITIES:
Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
Verify and authorize warranty coverage for all callers.
Provide helpful direction to callers dealing with warranty & non-warranty service.
Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
Provide callers with location to purchase parts & receive repair service.
Work with internal customer on warranty claims, stock issues, lost or damaged freight.
Enter orders, provide pricing and stock availability and status of order to all customers.
Other duties as assigned.
Auto-ApplyBilingual English/Spanish Customer Sales/Service Representatives
Customer support representative job in Mauldin, SC
Vozzcom is the premier provider of field retention to the nation's top cable companies.
We seek Customer Sales & Service Representatives
in our Mauldin call center who are results-oriented and enjoy compensation based on an
hourly rate
PLUS
commission
PLUS
bonuses
. We train!
If you're bilingual in English/Spanish, experienced in customer retention, enjoy promoting the advantages of cable and internet, and want your earning potential based on your hard work and enthusiasm, then Vozzcom wants you!
Inbound and outbound qualified leads - no cold calling.
The role of a Customer Sales & Service Representative includes:
Calling the provided leads reselling cable services - (no cold calls ever!)
Values customer feedback.
Communicates
knowledgeably.
Maintains accuracy and consistency.
Has a competitive nature to succeed.
The Perfect Vozzcom bilingual English/Spanish Customer Sales & Service Rep:
Is bilingual in English/Spanish.
Enjoys speaking with people.
Is detail oriented.
Has excellent communication skills.
Listens to customer needs.
Values customer feedback
Responds knowledgeably.
Inspires others with their enthusiasm and optimism.
Has a competitive nature to succeed.
Vozzcom offers:
A base hourly rate, plus commission.
Potential bonus awards.
Available overtime for those meeting performance goals.
Paid training.
Weekly Pay with Direct Deposit is available.
Benefits:
Matching 401(k)
Dental Insurance
Vision Insurance
Life insurance
Long & Short-Term Disability
PTO, Sick, and Holiday Pay
EOE
Pay: Part-time $350 - $550 per week
Experience level:
No experience needed.
Shift:
5 hour shift
Day shift
Expected hours: 20 - 25 per week.
Weekly day range:
Monday to Friday.
Every other weekend.
Work setting:
Call center.
In-person
Office
Language:
English and Spanish Fluently (Required)
If you are interested in joining the Vozzcom team, please call Stacy at ************
Call Center Sales Representative
Customer support representative job in Simpsonville, SC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business.
How You'll Make an Impact
* Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales
* Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
* Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
* Collaborate with other departments to resolve customer issues and promote current marketing campaigns
* Master Spectrum's order processing systems and become a subject matter expert on our offerings
* Stay informed about competitors to position Spectrum's services effective
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Experience
* Demonstrated achievement in sales goals
Skills
* Communicate clearly and professionally with customers and colleagues
* Demonstrate proficiency in computer and consumer electronics
* Use personal computers and relevant software, including billing systems
* Display strong verbal and written communication skills
* Organize and prioritize tasks effectively
* Show judgment and initiative in performing job duties
* Understand cable communications products and services, including TV, internet and telephone
Preferred Qualifications
Experience
* 2+ years of call center sales experience
* Bilingual: Spanish
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SIB102 2025-66562 2025
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Reservations Specialist
Customer support representative job in Highlands, NC
Job Details HIGHLANDS, NCDescription
Join us for this incredible opportunity at Old Edwards Hospitality Group, located in Highlands, North Carolina, to be part of our Reservations Team as a full-time remote/hybrid Reservations Specialist. This is an entry-level position that requires a four-week on-site training.
Every guest's unique stay experience begins with a customized and authentic reservations experience. The Reservation Specialist is critical to ensure each guest has an amazing stay by focusing on a customized experience, accuracy of reservations, proactively communicating hotel information to the guest, and setting up the operations team for success.
Responsibilities
Creating a personalized guest reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Maintaining complete knowledge of the hotel and other information including, but not limited to the following:
Knowing all hotel facilities/services offered and hours of operation
Ensuring appropriate guest follow-up takes place in a timely and appropriate fashion, in accordance with the standard operating procedures.
Providing detailed notes and comments in the lead management system and PMS regarding guest requests to ensure a quality guest experience.
Qualifications
Remote applicants must have a quiet, dedicated workspace, free of distractions
Strong organizational skills.
Prior Customer Service experience required
Prior Call center experience preferred