Service Planning Agent
Customer support representative job in Greensboro, NC
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Experienced Service Advisor
Customer support representative job in Greensboro, NC
Job DetailsJob Location Greensboro Nissan - Greensboro, NCSalary Range $80000.00 - $100000.00 Commission/year Job Shift Open to ClosingDescription
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Prior Nissan/Infiniti Service Advisor Experience Preferred
Greensboro Nissan, a Hudson Automotive Company, is actively seeking Experienced Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Greensboro Nissan and Hudson Automotive Group?
Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
5-day Work Week, Alternating Saturdays
Previous Service Advisor Experience is Required
Prior Nissan/Infiniti Service Advisor Experience Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
Vacancies Technical Service Representative - VA Area
Customer support representative job in High Point, NC
About AkzoNobel
Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.
For more information please visit *****************
© 2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers.
Territory Area: location is at a specific customers location in Culpeper, VA (must reside in or relocate to this area)
Position is specific to Wood Coatings Industry
Key Responsibilities
Provide total technical support to customers.
Problem solving. Analyzes product-related issues, including on-site analysis and actuations. Performs laboratory analysis of the issues when needed. Communicates with RS Lab and/or Quality Control department to stablish corrective actions.
Manage complex customer complaints.
Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customer's location and within the training center.
Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers.
Gather customer needs and requirements in cooperation with Sales & Marketing organization to help build the customer strategy plans.
Actively participate in key phases of the sales process to prospects.
Proactively prevent and solve problems of a technical nature occurring at existing customers.
Attend the testing process as well as the implementation of new products and technologies.
Develop and maintains relationships with customer technical staff, in order to keep and to extend the business.
Use reporting tools as CRM, up-dates the key customers' databases with valid, accurate and complete information (visits reports, action reports, cases, regulatory requests…).
Deliver periodical progress reports, proactively submit information regarding trends within the market and provide recommendations regarding the improvements in the approach to the market.
Monitor competitive activities at customers' facilities.
Promote the positive company reputation and develops long-term relations with customers.
Practice all the applicable corporate as well as site policies/procedures with regard to personal behavior / HSE standards and acts in compliance with all their regulations.
Job Requirements
Paints & Coatings industry, any B2B industry environment, customer / segment profiling
3 years of work experience in technical services and support. or a Bachelor's Degree in chemical engineering, chemistry or related field.
Skills - Problem solving, stakeholder management, creating value propositions, communication and presentation, commercial and business acumen, basic understanding of financial concepts related to sales and cost to serve.
Strong knowledge of coatings applications and technology and the ability to troubleshoot and provide root cause analysis.
Solid interpersonal and written communications skill.
Strong project management skills.
Rewards & Benefits
Base salary range for this role is: $72,000 to $84,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.
Benefits beginning Day 1
401K retirement savings with 6% company match
Annual bonus SFI 15%
Medical insurance with HSA
Dental, Vision, Life, AD&D benefits
Generous vacation, personal and holiday pay
Tuition Reimbursement
Career growth opportunities
Active Diversity and Inclusion Networks
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 46392
#LI-CH3
Customer Service Representative
Customer support representative job in Mebane, NC
The Customer Service Representative shall serve customers with best services by attending customer queries, educating clients on different services and products; and resolving customer complaints. A Customer Service Representative's main aim is to provide outstanding customer service.
The Customer Service Representative shall be accountable to, and supervised by, the Office Supervisor and Customer Service Coordinator.
Essential Job Functions:
Process a high volume of orders with extreme accuracy.
Provide direct support to the Sales Representatives.
Able to manage a multi-line phone system.
Receive phone orders from customers and enter accurate information into the business system.
Answer the transferred calls and satisfy the customer's queries with his or her best knowledge & experience.
Assist the Sales representatives as required in researching account issues in a timely and efficient manner.
Provide proper product and service information and in case of lack of knowledge, transfer the call to the Customer Service Manager or research with the help of the appropriate department(s) and provide the customer with accurate information.
Accurate and timely follow up with existing and potential customers
Maintain accurate record keeping.
Supplemental Job Functions
Minimum Knowledge, Skills and Abilities:
Excellent communication skills in terms of speaking and writing.
Good interpersonal skills.
Good organizational and time management skills.
Must be able to research billing issues and recognize the documentary process.
Must have calculative skills and minimum required typing speed.
Data entry experience is required.
Preferred Knowledge, Skills and Abilities:
High School Diploma and/or five years of job related experience.
Good verbal and written communication skills
Computer experience, preferably with all Microsoft applications is required.
Ability to adapt to changing priorities in a fast paced environment
Salary to commensurate with experience.
Ferraro Foods is an equal opportunity employer.
M - F | 8 AM - 5 PM
Auto-ApplyCustomer Engagement Analyst (On-site)
Customer support representative job in Winston-Salem, NC
Kaplan Early Learning Company is growing and seeks to hire a Customer Engagement Analyst (On-site). For over 50 years, Kaplan Early Learning Company has been a champion for children. From our research-based curricula to enriching classroom environments and innovative technology solutions, Kaplan's products and services inspire a lifelong love of learning in children and educators. At Kaplan, we come to work every day knowing that we are making an impact on children, families, and educators not only in our local communities, but around the world!
We are a national leader in the early childhood educational market, and we remain focused on what makes our organization different - Our People! If you are looking to join an organization where your talents are recognized, we're the team to join. It's often said when you join the Kaplan team you never want to leave - so prepare yourself to partner with a passionate staff who celebrates an average tenure of 15 plus years!
About the Position:
Incumbent will work independently to support and drive our sales growth initiative, profitability, and our commitment to quality customer service by focusing on evaluating, auditing customer requirements and our ability to meet those needs as efficiently as possible. The position will contribute to the overall success and profitable growth of the company by evaluating customer order requirements and product inventory status to effectively identify substitutions, will assist with labor assignments, status confirmations, order status, and delivery requirements of K-trucks or Special Delivery Orders while communicating between service, Traffic, the customer, and the sales representative. The staff member is charged with partnering with internal departments, primarily those that are customer-facing, to develop and drive execution plans for customer engagement success with Merchandising, Playground, Sales, Purchasing, Customer Support, and Operations to ensure customer requirements are executed against and met. Additionally, the incumbent will create and provide an analysis of various reports to ensure company leadership is informed and kept up to date on key performance indicators. Includes responsibility to audit individual employees' adherence to processes and procedures, identifying agents for additional training opportunities.
Job Hours: Monday - Friday 8:00AM - 5:00PM (On-site)
Position Responsibilities Include:
* Independently monitor and record customer requirements in our systems to proactively ensure customer satisfaction, support sales, and help customer service agents meet those requirements.
* Analyze data and directly partner with Merchandising, Purchasing, Customer Support, and Operations regarding customer feedback, percentage of order completions, special attention follow-ups, attendance, phone reports, and execution against correct processes.
* Serve as a specialist in k-truck deliveries, working to ensure delivery needs are met with temporary labor, install specialists, and order fulfillment.
* Develop and maintain comprehensive knowledge of Hubspot, PeopleSoft, and other software to create improved processes as identified.
* Develop and maintain comprehensive knowledge of specific order requirements and guidelines, including customer account knowledge.
* Proactively identify agents who need remedial or enhanced training in daily duties.
* Ensure appropriate information is communicated to Customer Support staff members for appropriate customer action.
* Explore, identify, and make recommendations to create more efficient procedures and communication in customer engagements.
* Collaborate with internal departments, establish, and lead meetings to discuss/propose areas of enhancement or alternative strategies that drive customer loyalty and internal excellence. Assist management in driving implementation and successful outcomes.
* Collaborate with management on special projects to drive exceptional customer engagements.
Position Requirements Include:
* Degree preferred.
* 5+ years of related experience in B2B client services or a customer service leadership role working with internal/external customers.
* Comprehensive industry-specific knowledge of Kaplan and company internal processes required.
* Ability to think strategically, creatively, and analytically required.
* Proficiency in using MS Excel and Word required.
* Strong knowledge of PeopleSoft with the ability to build queries or to learn query-building skills.
* Strong knowledge of Hubspot preferred.
* Self-motivated and proactive with excellent organizational, communication, and prioritization skills required.
* Exceptional work ethic and flexible to changing business demands required.
* Ability to perform under pressure and achieve deadlines required.
* Demonstrate enthusiasm towards colleagues and customers required.
* Ability to build effective working relationships with others, inside and outside the organization required.
* Acts with a sense of urgency required.
* Advanced problem-solving skills and a keen attention to detail required.
Benefits Include:
* Competitive pay rate
* Paid Time Off including holidays
* Paid Maternity/Paternity Leave Supplemental Program
* Childcare Discounts
* Medical, Dental, Vision Insurance
* Matching 401(k) Plan plus a suite of financial educational services to include consultations with licensed representatives
* Short-term disability and long-term disability income replacement programs through Voya Insurance
* Educational Tuition Assistance
* Verizon and AT&T Discount
* YMCA Discount
* Employee Referral Bonus
* LifeMart Discount Shopping Website
* Kaplan Outlet Center Discount
* Pet Insurance
Please include your salary range requirement.
Kaplan Early Learning Company is an Equal Opportunity Employer. We embrace differences, welcome diversity and value a culture of respect.
You can request reasonable accommodations by contacting Human Resources at ************ or via email at ***************************.
Technical Service Rep
Customer support representative job in Greensboro, NC
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Ensure quality of coatings
Analyze customer issues and troubleshoot technical problems.
Directly responsible for all service activities within assigned territory/account(s) including:
On-site product testing and refinement
Customer personnel training and development as directed.
Product and process issue resolution
Process documentation in a timely manner and as directed.
Process auditing
Other assigned service requirements as directed/assigned.
Stay up to date with product knowledge and industry trends to provide accurate and timely support.
Provide appropriate and regular reporting of activities and accomplishments to Director of Strategic Initiatives and others as directed.
Provide professional representation for the company at trade shows and with industry organizations and attend company functions as directed.
Collaborate with other team members to escalate complex technical issues.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required/Preferred
High school graduate or equivalent required
Minimum 1-year related finishing experience or laboratory formulation experience.
Professional training in related business and/or professional seminars
Specific Knowledge, Skills, and Abilities Required
Excellent motivational facilitator skills
Excellent people and leadership skills
Excellent analytical and organizational skills
Excellent verbal and written communication skills
Excellent score on color examination
Computer skills include word processing and spread sheets.
Ability to objectively assess positive performance and address performance issues.
Self-motivated, proactive, aggressive, and self-assured work ethics
Provide leadership (leading by example with confident decision-making ability)
Ability to think creatively to define and address personal, group or business needs and opportunities.
Ability to travel as required.
Auto-ApplyTechnical Service Rep
Customer support representative job in Greensboro, NC
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Ensure quality of coatings
Analyze customer issues and troubleshoot technical problems.
Directly responsible for all service activities within assigned territory/account(s) including:
On-site product testing and refinement
Customer personnel training and development as directed.
Product and process issue resolution
Process documentation in a timely manner and as directed.
Process auditing
Other assigned service requirements as directed/assigned.
Stay up to date with product knowledge and industry trends to provide accurate and timely support.
Provide appropriate and regular reporting of activities and accomplishments to Director of Strategic Initiatives and others as directed.
Provide professional representation for the company at trade shows and with industry organizations and attend company functions as directed.
Collaborate with other team members to escalate complex technical issues.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required/Preferred
High school graduate or equivalent required
Minimum 1-year related finishing experience or laboratory formulation experience.
Professional training in related business and/or professional seminars
Specific Knowledge, Skills, and Abilities Required
Excellent motivational facilitator skills
Excellent people and leadership skills
Excellent analytical and organizational skills
Excellent verbal and written communication skills
Excellent score on color examination
Computer skills include word processing and spread sheets.
Ability to objectively assess positive performance and address performance issues.
Self-motivated, proactive, aggressive, and self-assured work ethics
Provide leadership (leading by example with confident decision-making ability)
Ability to think creatively to define and address personal, group or business needs and opportunities.
Ability to travel as required.
Auto-ApplyTransitional Management Services Professional III
Customer support representative job in Winston-Salem, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
The Transitional Management Services Professional III must be considered a Qualified Professional and have 2 years' experience working with adults with a mental health diagnosis and/or substance use.
A Qualified Professional (10A NCAC 27G .0104) must have one of the following:
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required
Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required
This Opportunity:The primary responsibilities of the Transitional Management Services Professional III are to provide clinically-based supervision and guidance to both staff and the individuals they support to enhance the quality of life through services that enable individuals to achieve their personal dreams and goals.What You'll Do:
• Provide initial and ongoing assessment, evaluate effectiveness of PCP and progress made by person receiving services, participate in team meetings/case reviews with other providers and natural supports as needed and give input into person-centered plan modifications.
• Identify opportunities for community connections and development/enhancement of natural support networks for people served. Work with service staff to educate people served on these options and access opportunities.
• Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services.
• Ensure requests for services are made considering eligibility, continued stay and discharge criteria for the service definition. Services and supports that match the person-centered plan and the individual's needs shall be in place and be fiscally viable.
• Conduct clinical authorization and billing systems that ensure all aspects including, but not limited to: timeframes, audits, following through on clinically related issues preventing authorization approval or billing, how to resolve issues locally/regionally, conducting reviews of clinical documentation to ensure that it meets the requirements for the service being provided.
• Prepare and submit required or requested reports, documents, assessments, evaluations and paperwork. Review and signoff on clinical documentation as required. Designated to release confidential information within assigned department(s).
• Identify methods whereby services can be provided utilizing existing community resources whenever possible. Continuously use person-centered approaches and positive approach strategies when interacting with consumers. Integrate strategies into program plans.
• Provide direction to staff in regards to carrying out programs, services and supports related to participant needs. Monitor performance and implementation of these responsibilities by being present when day-to-day activities, routines and rhythms are taking place, on all shifts and by unannounced visits. Direct any concerns regarding performance to appropriate personnel.
• Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components (including but not limited to all privileging requirements as outlines by area programs). Assist in the design and presentation of agency wide training.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of emergency procedures including preventative and crisis services. Schedule and participate in on-call coverage.
• Work with supervisor on the continual assessment and enhancement of services provided throughout the agency.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Driving and travel may be required.
Education We're Looking For:Minimum of a Bachelor Degree (dependent upon experience) (Required) Certifications We're Looking For:Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSMExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or substance use disorder | 2-4 years (Dependent Upon Education - see ) | RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
Auto-ApplyTechnical Service Representative
Customer support representative job in Winston-Salem, NC
Be the Hands-On Expert Keeping Office Technology Running
Are you mechanically inclined and enjoy working with your hands? Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support-not behind a desk, but in the real world, making things work. This is not an IT or help desk role. This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers, printers, scanners, and fax machines. You'll also handle some basic network connectivity setup (print/scan), but your main job is keeping the machines running-and customers happy.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This Role Is All About Hardware-You'll:
Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines
Perform preventative maintenance and part replacements
Set up devices to print and scan on basic networks (connectivity knowledge helpful, but this is not an IT role)
Provide basic training to end users on hardware functions
Work independently in the field, while staying connected with your service team
Keep detailed service records and submit mileage, payroll, and call reports
Maintain a clean and professional appearance (yourself and your company vehicle)
Why You'll Love It:
You're not stuck at a desk-you're out solving real problems hands-on
Every day is different, with new challenges and new customers
You'll get training and support to keep learning and advancing
You're part of a team that values craftsmanship, service, and reliability
Work Environment
This role primarily operates in a professional office setting, where you'll regularly use standard office equipment such as computers, phones, printers, copiers, and fax machines. However, as a field-based technician, you'll also spend time at customer locations, which may include distribution centers, manufacturing floors, or warehouse environments. These settings can vary in noise level, temperature, and layout, so flexibility and adaptability are key.
Physical Demands
Must be able to drive long distances to service a device.
Must be able to carry a tool bag weighing up to 30lbs.
Must be able to lift to 100lbs to assemble some device components.
Must be able to move equipment (machines typically have casters) to access components.
Position Type/Expected Hours of Work
Full Time, Monday thru Friday 8am to 5pm, or 7am to 4pm.
Special circumstances may require the need to work late or on a weekend.
Occasional travel on weekends for manufacturer training.
Travel
Daily travel between customer locations.
Occasional travel to attend training or team meetings.
Required Education and Experience
High school diploma or equivalent.
Preferred Education and Experience
Two-year technical degree.
Prior electrical/mechanical/computer experience.
AAP/EEO Statement
RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other Duties
Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Customer Sales and Service Representative
Customer support representative job in High Point, NC
The Customer Sales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documentation. This position also manages customer calls, supplying information and updates to customers. The Customer Sales and Service representative utilizes the CRM to communicate with customers and technicians.
Essential Functions
Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication.
Transpose claims from client portals into existing system for service.
Manager a high volume of inbound calls.
Required Competencies and Experience
Excellent oral, written and interpersonal communication skills.
Excellent telephone etiquette.
Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems.
Ability to sit and work on a computer with a headset for long periods of time.
Computer proficiency.
High School Diploma or GED.
2+ years previous customer service experience.
What You'll Love About Working Here
Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance
401k options
Generous PTO Policy includes 2 weeks of PTO accrual in the first year40
Optional 4 day/40 hour week available
EEO Statement
Furniture Solutions Network is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experience within our workforce.
Customer Service Representative / Inside Sales
Customer support representative job in High Point, NC
Replies within 24 hours Benefits:
401(k)
Company parties
Free food & snacks
Paid time off
Customer Service Representative / Inside Sales FASTSIGNS of High Point, NC has been serving the Triad area for over 25 years. Our mission is to provide each customer with the highest possible level of customer service while solving their visual communications challenges and developing new ideas using quality graphics. Do you have a visual communications challenge, but don't know where to start? FASTSIGNS of High Point, NC is more than ready to help. Our strategists, graphics experts and problem solvers will work with you to find the right mix of visual solutions so you can tell your story the way you want it to be told.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and sometimes at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
Here's a quick video to see what an Inside Sales Representative with FASTSIGNS is all about!
************************************************ Responsibilities
Work with current and prospective customers, and be the first point of contact for walk-in, e-mail and telephone customers
Provide exemplary customer service and build long-lasting relationships by embracing our core principles of being Quick, Clear, and Kind. Responding promptly to customer inquiries, communicating clearly to ensure understanding, and treating every interaction with kindness to create a positive customer experience.
Give signage and design recommendations, prepare estimates, communicate with customers on order status and project completion
Execute a variety of marketing functions, and maintain an attractive retail environment
Help as needed with reports, required paperwork, and shipping
Enjoy being involved in daily team meetings, and be intimately involved in the success of the FASTSIGNS Center
Typical Physical Demands
Ability to work under pressure and tight deadlines
Ability to stand for long periods of time.
Ability to lift 25 or more pounds.
Present and maintain a good driving record.
Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate when needed.
Qualifications
Outgoing, responsive, eager to learn and with a desire to succeed
Great verbal and written communication skills
Strong organizational and time management skills
Experience in resolving customer satisfaction issues
Proficient with computer and internet skills, including Microsoft Office
Basic Math Skills
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Benefits
Competitive Base Salary + Commissions + Bonuses
Paid Vacation and Holidays
Formal Ongoing Training
Outside Sales Certification Program
Dental and Vision Program available
401K benefits
Creative work environment
Team Culture
Monday-Friday 8AM-5PM
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Discover your next career! Make Your Statement with us! Apply today! Get inspired by this video ************************************************
FASTSIGNS of High Point is an Equal Opportunity Employer. Compensation: $19.00 - $19.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyAuto Customer Service Reps
Customer support representative job in Winston-Salem, NC
680 Peters Creek Parkway, Winston-Salem, NC 27103
A/B Certified Automotive Service Technician$35+ Per Hour Based on Experience + Performance Bonuses
HIRING IMMEDIATELY
Technician New Hire Incentive Program 2+ Years Prior Service Tech Experience Required
Bob King Automotive Group is a great place to have a rewarding career! We are seeking a skilled, dependable Automotive Service Technician to join our growing team!
Bob King Automotive Group offers a Technician New Hire Incentive Program, where qualified candidates can earn up to $10,000 or more as an A'Level Technician, $6,000 or more as a B'Level Technician, and $3,500 or more as a C'Level Technician. Full details of the program will be discussed during the interview.
Are you ready to put your hands-on skills to work at a dealership that truly values quality workmanship and team collaboration? At Bob King Automotive Group, were looking for experienced A/B Level Certified Service Technicians who take pride in diagnosing and repairing vehicles with precision and care
only candidates with hands-on technician background will be considered
. If youre passionate about automotive repair, eager to grow your skill set, and want to be part of a high-performing team that puts customers firstthis is the opportunity for you.
Why work for Bob King Automotive Group?
Weve built a reputation on trust, service, and community, and were proud to be a name our customers rely on. When you join our service team, youre not just clocking inyoure stepping into a long-term career with a dealership that invests in your growth, values your contributions, and treats you like family. Apply today and see what your future can look like with Bob King Automotive Group!
We Offer:
$22 - $35+ Per Hour Based on Experience (Higher Pay for More Experience)
Generous performance-based bonuses!
Technician New Hire Incentive Program!
401(k) with company match
Medical, dental, and vision insurance
Paid time off, holidays, and vacation
Paid factory training and ASE certification assistance
State-of-the-art equipment and clean, modern shop
Uniforms and tool allowance
Supportive, team-oriented work environment
A/C Climate controlled shop!
Technician Guild and Employee Appreciation Program
Opportunities for advancement within a growing dealership group
Responsibilities Automotive Service Technician:
Accurately perform diagnostic, repair, and maintenance work on vehicles
Conduct multi-point inspections and recommend necessary services
Complete repair orders efficiently while maintaining dealership standards
Communicate clearly with service advisors and teammates
Maintain tools, equipment, and work area in proper condition
Stay current on manufacturer training and certifications
Deliver high-quality service that builds long-term customer trust
Qualifications/Requirements Automotive Service Technician:
MUST have proven Service Technician experience (minimum 2 years required)
A or B-level certifications preferred
Dealership experience is a HUGE PLUS
Strong diagnostic and problem-solving skills
Excellent attention to detail and pride in workmanship
Ability to work in a fast-paced environment and meet deadlines
Positive attitude and a strong team player
Valid drivers license and clean driving record
High school diploma or GED equivalent required
Please upload your resume and complete the online assessment for priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass a pre-employment background check and drug screening
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.
RequiredPreferredJob Industries
Customer Service
Auto Customer Service Reps
Customer support representative job in Greensboro, NC
615 Hwy 66 S, Kernersville, NC 27284
Automotive GM Technician / MechanicUp to $50 per Hour Based on Experience Bi-Annual Production BonusesA/C Shop - Multiple Bays Available PTO Awarded Day One 13 Days Awarded as of January 2026Only Parks Automotive Group has the Technician for Life program that includes production bonuses paid out twice a year, outstanding PTO and high quality of work/home life with being closed on the weekends!
At least 2 years GM Experience Required!
NO Saturdays or Sundays EVER!
Hours: 8:00 am to 5:00 pm
Our Parks Chevrolet Kernersville dealership has a substantial presence in the South Carolina market and is proud to be to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode.
Parks Chevrolet Kernersvilleis seekingexperienced GM ServiceTechnicians / Mechanicsto support our growing service departments. If you are seeking a new place to call home, North Carolina is your place!!!We pay Top Dollar for Technicians with a good track record! We are proud of the expert, friendly, and knowledgeable staff we have, and we want you to join our team! Please apply now for a Confidential interview!
What we offer:
No Saturdays or Sundays EVER
8-5 schedule
Pay based on GM training, up to $50/hour
2x year bonus to pay for your summer vacation and holiday shopping!
Bi-annual technician appreciation dinners with prizes!
Career path for newer technicians
PAID TRAINING, PAID TRAVEL, PAY RAISES WITH TRAINING!
Experienced and supportive management
**Confidential interviews and after-hours tour of the shop if necessary**
We also offer:
Medical, Dental, and Vision insurance after 60 days
Short / Long-Term Disability after 60 days
401(k) retirement plan
PTO awarded day one 13 days awarded as of January 2026
Professional working environment
Career advancement opportunities!
Why Parks Chevrolet Kernersville?
We believe relationships matter, whether with customers, employees, or the community. Our team operates with integrity, energy, and a shared commitment to excellence.
We are proud to have been awarded Best customer service for a GM dealership.
As Forsyth Countys trusted Chevy dealer, we offer a robust selection of new and pre-owned vehicles, giving you the tools to succeed.
Parks Automotive Group is expanding across multiple states. Join a dealership with deep roots and a forward-looking vision.
From updated facilities to collaborative leadership, we equip our team with what they need to thrive.
Essential Duties and Responsibilities include:
Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Maintains CEI at or above company standards.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Follows Safeguards rules and regulations.
Provides professional level customer service to both external and internal customers that meets or exceeds dealership and manufacturer standards of excellence.
Consistently maintains our state-of-the-art shops and our dealership properly in a very neat, clean, and safe manner.
Qualifications/Requirements Service Technician:
At least 2 years experience required.
GM certification is a plus!
Transmission, heavy-line, and engine drivability experience pays top dollar.
A high level of motivation and demonstrated ability to learn and succeed.
Ability to read and comprehend instructions and information.
Proven knowledge of vehicle mechanical operations.
Professional appearance.
High school diploma or equivalent required.
Excellent communication skills.
Valid in-state drivers license with good driving record.
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Deposit Account Services Specialist
Customer support representative job in Greensboro, NC
The position of Deposit Account Services Specialist requires knowledge of our core system, our deposit products, business analysis and dynamic options, Compliance and IRS and State of NC regulations pertaining to escheat, B and C notices and NRA's. Also required is the ability to balance internal bank accounts; General Ledger accounts, FRB and BOA (correspondent bank) accounts and understand CDARS and ICS accounts. File maintaining accounts for set up or correction of customer accounts as necessary or by request from the branch; Areas of concentration: Deposit accounts; Cash letter adjustments, Charged off accounts and recoveries; State and Federal withholding; IRA Contributions and Distributions. HSA accounts, Qwickrates, CDARS and Brokerage accounts. Keep up with regulations and compliance issues for Deposit accounts. Attend training as requested, Test new release information and assist with conversions.
ESSENTIAL FUNCTIONS
Receive all new and revised deposit account signature cards, DDA, Savings and CD. Review all Health Savings and IRA paperwork for accuracy, compliance etc.
Process contact notes and/or email from Branches and Customer service. Assist in correcting account errors and update accounts ex dormant accounts; return mail, closed and charged off accounts etc.
Process Cash Letter adjustments/corrections on customer deposits & paid items.
Assist Cash Management, Business Support and Branches with questions involving Business Accounts, Account Analysis and Dynamic Transfers.
Reconcile Bank of America (BOA), Federal Reserve Bank (FRB), and PCBB statements daily. Prepare FRB Currency adjustments, BOA Foreign Item Adjustment and Viewpointe adjustments.
FDIC Totals for Finance Dept/Prepare FR 2900 Report.
Reconcile and process adjustments for Internal DDA accounts (IRA, CD, OC, Holiday Club). Review stale-dated Official, CD and IRA checks for Operational Risk Department.
Balance ACH Origination and Received files daily.
Process Unposted Items for Certificate of Deposits, Safe Deposit Boxes, General Ledger and IRA's.
Process Return Mail.
Remit IOLTA to NC and SC Bar Associations.
Assist Branch and Branch Support with customer questions regarding IRA and Health Savings account transactions, compliance, eligibility etc. Review and process transaction requests for IRA accounts.
Review daily Charged Off accounts and report to Chexsystems per procedures. Manually charge off Fed Benefit negative balance accounts.
Report daily Charge off Recoveries to Chex Systems and credit amounts recovered by Chexsystems to the charged off accounts.
Open and monitor special accounts ex: Qwickrate CD's, ICS & CDARS accounts. Balance the GL's to the Promontory Reports in the Promontory Portal. Assist customers with questions.
Balances GL Settlement and Recon for numerous GL accounts including: CD/IRA/SV& DDA Overdraft, Intransit and SDB; Cash in Transit; Cash Over/Cash Short; Check Deposits in Transit GL, GL Out of balance acct, ATM GL, Cash General Ledgers, Unposted GL Items.
Reg D Exceptions. Mail customer correspondence and/or change account type with 4
th
letter.
Daily settlement of Direct Exchange (Viewpointe).
Process IRS Levies and Garnishments. Hold funds in account, inform customer, branch and remit payment per instructions.
Review and process Indemnifying Agreements for accuracy and completeness.
Annually send Escheat letters for all deposit accounts, bank checks and safe deposit box contents that are scheduled for escheatment. Report and remit to NC State Treasurer annually in October.
View daily/monthly reports for exceptions and error; research and correct.
Monthly review the Preneed Burial reports, make corrections and send report to funeral homes.
Research customers/accounts listed on the annual IRS B&C notices and IRS Penalty letters to determine incorrect reporting and/or generate letters to customers informing them of required back up withholding. Begin backup withholding per IRS regulations.
Begin back up withholding on expired W-8s in January.
Assist in testing the GUI (core) system for annual releases and updates.
Assist in merger and acquisitions through testing and post-merger review. Upon request attend merger meetings and/or be available to visit acquired bank prior to merger to view account set up etc.
Assist Branch Support, Business Support, Branches and Customer Service on a variety of areas involving deposit accounts with customer inquiries, system options and valid values in BCR records.
Review and update Deposit Account procedures consistent with product changes as directed by Executive Management.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience.
Work related experience should consist of duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyTerritory Client Specialist
Customer support representative job in Winston-Salem, NC
Job DescriptionA Message for the Person Who Knows They're Made for More
Maybe you've hit a ceiling. Maybe you've been carrying the weight for your team or company without being recognized for it. Or maybe you've been waiting for someone to finally hand you a real shot - a path you can follow, a skill set you can master, and a system that rewards work ethic instead of seniority.
If that hits home, then Talent Find Professional was built for people exactly like you.
We're a family-driven organization built on a simple belief:
People grow when they're given a clear plan, strong mentorship, and an environment where their effort matters.
We help individuals protect what's most important to them while creating careers with flexibility, purpose, and long-term potential.
No cold calls.
No door-knocking.
No corporate grind.
You'll meet with individuals who have already raised their hand asking for guidance - and you'll be supported every step of the way by mentorship, technology, and a system that actually works.
Responsibilities
Learn and apply our proven systems to deliver a smooth, clear, professional experience for every client you serve
Contact individuals who have requested information and meet with them through scheduled phone or virtual appointments
Guide people through simple, structured conversations to help them understand their options
Maintain ongoing communication with clients and internal support teams
Follow compliance standards and professional expectations
Participate in weekly skill-building calls, leadership development sessions, and team meetings
Build long-term relationships using company-provided and self-generated outreach
Stay on track with performance benchmarks tied to growth and advancement
Qualifications
Background in customer service, service-based sales, consulting, or leadership (3+ years preferred but not required)
Coachable, self-driven, and serious about personal development
Comfortable with virtual communication tools, CRM platforms, and technology
Clear and confident communicator - on phone and video
Strong empathy, integrity, and client-first mindset
Organized, disciplined, and dependable with follow-through
Requirements
Ability to follow a flexible schedule based on client availability
Reliable smartphone, computer, and internet connection
Ability to pass a background check
Obtain required state credentials (we'll walk you through the process step-by-step if you don't already have them)
Benefits & Culture
Full mentorship, ongoing training, and leadership development
Performance-based compensation with no cap
Monthly and annual recognition opportunities
Incentive travel experiences for top performers
Discounts available for personal health and protection options
Supportive, family-focused culture built around growth and empowerment
Flexible scheduling that allows you to build a career without sacrificing your life
Why Join Talent Find Professional?
Because here, you're not just taking another job -
you're stepping into a path that can transform your future.
We believe leadership is earned through service, success is multiplied through mentorship, and legacy is built through the people you help along the way.
If you're coachable, driven, and ready to create a career with meaning, we'd love to connect with you.
Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Customer support representative job in Greensboro, NC
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000. The venue is located in downtown Greensboro at 300 N. Elm Street. A $94M, state-of-the-art facility that has transformed downtown Greensboro NC, the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment. The Tanger Center is celebrating its 5-year Anniversary and has hosted hundreds of thousands of patrons, thousands of events and performances. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 15,000 Season Seat Members.
Responsibilities
* Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
* Predominantly assisting Season Subscribers with exchanges and add-ons.
* Providing accurate information about products, services, and policies.
* Troubleshooting and resolving customer issues efficiently and effectively.
* Handling customer complaints, escalating complex issues to supervisors when necessary.
* Maintaining detailed and accurate records of customer interactions and transactions.
* Following up with customers to ensure their issues are resolved to their satisfaction.
* Continuously updating knowledge of company products, services, and processes.
* Collaborating with team members to improve overall customer service.
* Operating and managing a multiline phone console, routing, and screening calls.
* Providing exceptional customer service to clients.
* Perform other duties and responsibilities as assigned.
Qualifications
* Knowledge of Ticketmaster Host and Archtics, preferred.
* 6 months to 1 year of experience in customer service related position, preferred.
* Must be able to function in a fast paced, high-pressure environment.
* Must have a high level of basic computer and email skills.
* Ability to interact with a diverse group of guests in a friendly and positive manner.
* Must be able to work a flexible schedule, including evenings, weekends, and holidays.
* Possess strong interpersonal and communication skills.
* Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyClient Specialist Senior
Customer support representative job in Winston-Salem, NC
Location: On site at location listed in job posting Summary Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Responsibilities *
Provide Commercial Lending Support to Commercial Relationship Managers * Review and Fund Loans * Processes and administers commercial loans. Records new loans, establishes relevant files, processes loan payments and maintains loan records. * Obtains credit information and ensures sufficient loan collateral. * Calculates loan items and charges such as interest and payments. * Assists lending officers in activities such as disbursement of funds and extension of new loans. * Answers client inquiries on bank products, services, accounts and policies; opens new accounts; promotes cross-selling; researches and corrects account discrepancies. * Prepares loan documents, notices, and periodic loan reports. * Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues * Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. * Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services * Authorize payment and fees of commercial client overdrafts * Approve and process commercial client's withdrawals on lines of credit * Communicate with clients, attorney's, insurance companies, title companies, and various other professionals * Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC * Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision * Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents * Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision * Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients * Process wire requests for clients. * Assist other AAs and other departments with administrative support when needed * Performs all other duties as assigned Requirements * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: * High school diploma or GED and 5+ years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
Transitional Management Services Professional I
Customer support representative job in Albemarle, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
2 years' experience working with adults with a mental health diagnosis and/or substance use is required.
This Opportunity:The Transitional Management Services Professional I is primarily responsible for supporting people in achieving their personal dreams and goals.What You'll Do:
• Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement.
• Support people receiving services in developing relationships in their community and with their natural supports.
• Assist people receiving services in participating fully in their community consistent with the person's interests.
• Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates.
• Provide support as needed to meet the emotional, physical, and medical needs of each person supported.
• Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self-determination in all areas of life.
• Provide input and recommendations into assessment and planning processes, and development of the individual's plan.
• Implement person's plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc.
• Complete daily progress notes and communication log to assure appointments, goals, and interests are met.
• Assist people receiving services with knowledge of emergency procedures and personal safety. Utilize effective judgment when dealing with safety issues, including but not limited to fire safety by conducting drills, inspecting equipment, and practicing safety procedures in the community.
• Assist new staff and/or current staff with orientation, mentoring, and training.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required. Arrange for or provide transportation to people receiving services as required.
Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or substance use disorder | 2 Years | RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
Auto-ApplyCall Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Customer support representative job in Greensboro, NC
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
Predominantly assisting Season Subscribers with exchanges and add-ons.
Providing accurate information about products, services, and policies.
Troubleshooting and resolving customer issues efficiently and effectively.
Handling customer complaints, escalating complex issues to supervisors when necessary.
Maintaining detailed and accurate records of customer interactions and transactions.
Following up with customers to ensure their issues are resolved to their satisfaction.
Continuously updating knowledge of company products, services, and processes.
Collaborating with team members to improve overall customer service.
Operating and managing a multiline phone console, routing, and screening calls.
Providing exceptional customer service to clients.
Perform other duties and responsibilities as assigned.
Qualifications
Knowledge of Ticketmaster Host and Archtics, preferred.
6 months to 1 year of experience in customer service related position, preferred.
Must be able to function in a fast paced, high-pressure environment.
Must have a high level of basic computer and email skills.
Ability to interact with a diverse group of guests in a friendly and positive manner.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Possess strong interpersonal and communication skills.
Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyClient Specialist Senior
Customer support representative job in Winston-Salem, NC
Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. **Responsibilities** + Provide Commercial Lending Support to Commercial Relationship Managers
+ Review and Fund Loans
+ Processes and administers commercial loans. Records new loans, establishes relevant files, processes loan payments and maintains loan records.
+ Obtains credit information and ensures sufficient loan collateral.
+ Calculates loan items and charges such as interest and payments.
+ Assists lending officers in activities such as disbursement of funds and extension of new loans.
+ Answers client inquiries on bank products, services, accounts and policies; opens new accounts; promotes cross-selling; researches and corrects account discrepancies.
+ Prepares loan documents, notices, and periodic loan reports.
+ Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
+ Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency.
+ Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
+ Authorize payment and fees of commercial client overdrafts
+ Approve and process commercial client's withdrawals on lines of credit
+ Communicate with clients, attorney's, insurance companies, title companies, and various other professionals
+ Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
+ Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
+ Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
+ Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision
+ Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients
+ Process wire requests for clients.
+ Assist other AAs and other departments with administrative support when needed
+ Performs all other duties as assigned
**Requirements**
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. High school diploma or GED and 5+ years of experience or equivalent combination of education and experience
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.