Best cities for a customer support representative
The best cities for customer support representatives are Toledo, OH, Columbus, OH, and Detroit, MI, based on factors like average salary and job availability per capita. Jobs and pay for customer support representatives vary across the country, but we've determined the ten best cities for customer support representatives in the U.S.
Whether you're starting your career as a customer support representative or considering a move, this list of the best cities for customer support representatives to live in will help you decide. These aren't just the best-paying cities for customer support representatives. We also consider how easy it is to find work as a customer support representative. While the absolute best city for customer support representatives is Toledo, OH, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer support representatives in 2024.
If you're looking for a customer support representative job, here are five companies hiring now:
10 best cities for customer support representatives in 2025
1. Toledo, OH
Customer support representative jobs in ToledoTotal customer support representative jobs: 5 Average annual salary: $39,484 Lowest 10 percent warn: $31,000 Highest 10 percent earn: $49,000 Location quotient: 4.22 2. Columbus, OH
Customer support representative jobs in ColumbusTotal customer support representative jobs: 30 Average annual salary: $38,179 Lowest 10 percent warn: $30,000 Highest 10 percent earn: $48,000 Location quotient: 2.53 3. Detroit, MI
Customer support representative jobs in DetroitTotal customer support representative jobs: 14 Average annual salary: $38,528 Lowest 10 percent warn: $30,000 Highest 10 percent earn: $48,000 Location quotient: 2.49 4. Minneapolis, MN
Customer support representative jobs in MinneapolisTotal customer support representative jobs: 30 Average annual salary: $40,842 Lowest 10 percent warn: $32,000 Highest 10 percent earn: $50,000 Location quotient: 2.99 5. Albuquerque, NM
Customer support representative jobs in AlbuquerqueTotal customer support representative jobs: 21 Average annual salary: $36,666 Lowest 10 percent warn: $28,000 Highest 10 percent earn: $46,000 Location quotient: 5.91 6. Memphis, TN
Customer support representative jobs in MemphisTotal customer support representative jobs: 18 Average annual salary: $33,657 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $42,000 Location quotient: 3.42 7. Boston, MA
Customer support representative jobs in BostonTotal customer support representative jobs: 37 Average annual salary: $46,084 Lowest 10 percent warn: $37,000 Highest 10 percent earn: $56,000 Location quotient: 1.94 8. Cincinnati, OH
Customer support representative jobs in CincinnatiTotal customer support representative jobs: 10 Average annual salary: $37,218 Lowest 10 percent warn: $29,000 Highest 10 percent earn: $47,000 Location quotient: 1.74 9. Greensboro, NC
Customer support representative jobs in GreensboroTotal customer support representative jobs: 4 Average annual salary: $37,142 Lowest 10 percent warn: $29,000 Highest 10 percent earn: $47,000 Location quotient: 1.97 10. Charlotte, NC
Customer support representative jobs in CharlotteTotal customer support representative jobs: 33 Average annual salary: $36,714 Lowest 10 percent warn: $28,000 Highest 10 percent earn: $46,000 Location quotient: 2.09
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Best cities for customer support representatives
- Toledo, OH
- Columbus, OH
- Detroit, MI
- Minneapolis, MN
- Albuquerque, NM
- Memphis, TN
- Boston, MA
- Cincinnati, OH
- Greensboro, NC
- Charlotte, NC
- (5 customer support representative jobs)
- (30 customer support representative jobs)
- (14 customer support representative jobs)
- (30 customer support representative jobs)
- (21 customer support representative jobs)
- (18 customer support representative jobs)
- (37 customer support representative jobs)
- (10 customer support representative jobs)
- (4 customer support representative jobs)
- (33 customer support representative jobs)
Detailed list of the best cities for a customer support representative
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Toledo, OH | $39,484 | $31,000 | 278,508 | 5 |
| 2 | Columbus, OH | $38,179 | $30,000 | 860,090 | 30 |
| 3 | Detroit, MI | $38,528 | $30,000 | 672,795 | 14 |
| 4 | Minneapolis, MN | $40,842 | $32,000 | 413,651 | 30 |
| 5 | Albuquerque, NM | $36,666 | $28,000 | 559,277 | 21 |
| 6 | Memphis, TN | $33,657 | $26,000 | 652,717 | 18 |
| 7 | Boston, MA | $46,084 | $37,000 | 673,184 | 37 |
| 8 | Cincinnati, OH | $37,218 | $29,000 | 298,800 | 10 |
| 9 | Greensboro, NC | $37,142 | $29,000 | 287,027 | 4 |
| 10 | Charlotte, NC | $36,714 | $28,000 | 842,051 | 33 |
| 11 | Buffalo, NY | $43,058 | $34,000 | 256,902 | 6 |
| 12 | Milwaukee, WI | $39,170 | $31,000 | 595,047 | 9 |
| 13 | Indianapolis, IN | $35,440 | $28,000 | 855,164 | 19 |
| 14 | Riverside, CA | $43,691 | $33,000 | 324,722 | 11 |
| 15 | Phoenix, AZ | $36,223 | $28,000 | 1,615,017 | 59 |
| 16 | Chandler, AZ | $36,175 | $28,000 | 247,477 | 10 |
| 17 | Lexington, KY | $33,558 | $26,000 | 318,449 | 4 |
| 18 | Raleigh, NC | $37,270 | $29,000 | 458,880 | 11 |
| 19 | Cleveland, OH | $40,040 | $31,000 | 385,809 | 4 |
| 20 | Lincoln, NE | $35,616 | $28,000 | 280,364 | 6 |
| 21 | Saint Paul, MN | $40,855 | $32,000 | 302,398 | 7 |
| 22 | Newark, NJ | $43,153 | $34,000 | 281,764 | 4 |
| 23 | Chula Vista, CA | $43,494 | $33,000 | 267,172 | 2 |
| 24 | Omaha, NE | $35,798 | $28,000 | 446,970 | 10 |
| 25 | Garland, TX | $34,332 | $26,000 | 234,943 | 3 |
| 26 | Nashville, TN | $33,953 | $26,000 | 660,388 | 10 |
| 27 | Scottsdale, AZ | $36,169 | $28,000 | 246,645 | 7 |
| 28 | Madison, WI | $38,762 | $30,000 | 252,551 | 4 |
| 29 | Louisville, KY | $33,430 | $26,000 | 597,337 | 11 |
| 30 | Sacramento, CA | $44,270 | $34,000 | 495,234 | 10 |
| 31 | Philadelphia, PA | $39,445 | $30,000 | 1,567,872 | 7 |
| 32 | Baltimore, MD | $46,271 | $35,000 | 614,664 | 8 |
| 33 | Santa Ana, CA | $43,796 | $33,000 | 334,217 | 3 |
| 34 | San Antonio, TX | $35,301 | $27,000 | 1,492,510 | 20 |
| 35 | Las Vegas, NV | $34,039 | $26,000 | 632,912 | 26 |
| 36 | Mesa, AZ | $36,146 | $28,000 | 484,587 | 3 |
| 37 | Saint Petersburg, FL | $34,454 | $26,000 | 260,999 | 19 |
| 38 | Tucson, AZ | $35,976 | $27,000 | 530,706 | 8 |
| 39 | Anchorage, AK | $52,238 | $47,000 | 298,192 | - |
| 40 | Jersey City, NJ | $43,176 | $34,000 | 264,152 | 3 |
| 41 | Durham, NC | $37,297 | $29,000 | 263,016 | 2 |
| 42 | Fort Wayne, IN | $36,568 | $28,000 | 264,488 | - |
| 43 | Wichita, KS | $35,899 | $28,000 | 389,902 | 2 |
| 44 | Kansas City, MO | $34,707 | $27,000 | 481,420 | 26 |
| 45 | Pittsburgh, PA | $37,728 | $29,000 | 303,625 | 2 |
| 46 | Norfolk, VA | $37,644 | $29,000 | 245,115 | 15 |
| 47 | Lubbock, TX | $34,867 | $27,000 | 252,506 | 2 |
| 48 | Irvine, CA | $43,764 | $33,000 | 266,122 | 14 |
| 49 | Portland, OR | $40,208 | $32,000 | 639,863 | 12 |
| 50 | Miami, FL | $34,688 | $26,000 | 453,579 | 32 |
Highest paying cities for customer support representatives
| Rank | City | Avg. customer support representative salary |
|---|---|---|
| 1 | Boston, MA | $46,084 |
| 2 | San Francisco, CA | $44,759 |
| 3 | Albany, NY | $44,086 |
| 4 | Seattle, WA | $42,663 |
| 5 | Portland, ME | $41,760 |
| 6 | Minneapolis, MN | $40,842 |
| 7 | Portland, OR | $40,208 |
| 8 | Chicago, IL | $39,261 |
| 9 | Grand Junction, CO | $38,563 |
| 10 | Westerville, OH | $38,336 |
| 11 | Urbandale, IA | $37,920 |
| 12 | Richmond, VA | $37,751 |
| 13 | Cary, NC | $37,248 |
| 14 | Albuquerque, NM | $36,666 |
| 15 | Phoenix, AZ | $36,223 |
| 16 | Overland Park, KS | $36,059 |
| 17 | Indianapolis, IN | $35,440 |
| 18 | San Antonio, TX | $35,301 |
| 19 | Saint Louis, MO | $34,900 |
| 20 | Miami, FL | $34,688 |
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Updated January 8, 2025