Find The Best Customer Support Representative Jobs For You

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Customer Support Representative Jobs Near Me

Customer Support Representative

Viavi Solutions
Germantown, MD
New
1d ago

Customer Support Representative

Leidos
Rockville, MD
11d ago

Customer Support Representative, Evening Shift, Volunteer Services

Adventist Healthcare
Rockville, MD
12d ago

Customer Support Representative - Interstate

Vitu
Fairfax, VA
46d ago

Customer Support Representative- (29)

Latitude, Inc.
Arlington, VA
60d+ ago

Customer Support Representative

Randstad Us
Remote or White Plains, NY
New
1d ago

Customer Support Representative.

Teleperformance
Remote or Opa-locka, FL
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New
1d ago
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Customer Support Representative - Remote

Staples
Remote
New
1d ago

Customer Support Representative - Remote

Data Dimensions, LLC
Remote or Janesville, WI
New
3d ago

Customer Support Representative

Workwave
Remote or Holmdel, NJ
9d ago

Customer Support Representative

Five Star Call Centers
Remote or Wichita, KS
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12d ago
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Customer Support Representative

Invoca
Remote
9d ago

Customer Support Representative I

Square Enix Co., Ltd.
Remote or El Segundo, CA
10d ago

Remote Customer Support Representative

Workforce Logiq
Remote or Knoxville, TN
New
6d ago

Customer Support Representative - Aviation

Multi Service
Remote or Overland Park, KS
New
5d ago

Customer Support Representative - Utah-Based Remote

Collective Health
Remote or Lehi, UT
New
2d ago

Linux Customer Support Representative - Remote Opportunity!

TKC Holdings
Remote or San Antonio, TX
New
2d ago

Customer Support Representative

Dandelion Energy
Remote
18d ago

Customer Support Representative - Hardware (Remote)

Dominion Enterprises
Remote
New
5d ago

Customer Support Rep. (TEMP)

George Washington University
Washington, DC
18d ago

Briostack - Customer Support Representative, Tier 1

Evercommerce
Remote or Lehi, UT
New
5d ago

REMOTE: Customer Support Representative MUST Live Near Syracuse NY

Aston Carter
Remote or Syracuse, NY
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New
4d ago
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Customer Support Representative (Remote/Hybrid)

Collins Aerospace
Remote or Brea, CA
16d ago

Customer Support Representative (Remote/Hybrid)

Raytheon Technologies
Remote or Brea, CA
15d ago

After Hours Customer Support Representative

Farm Bureau Life Insurance Company of Michigan
Remote or Lansing, MI
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16d ago
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Customer Support Representative

Fiverr
Remote or Orlando, FL
43d ago

Customer Support Representative

Keap
Remote or Chandler, AZ
32d ago

Customer Support Representative (CSR)

Guidebook
Remote or Raleigh, NC
37d ago

Customer Support Representative

Pared
Remote or El Paso, TX
60d+ ago

Customer Support Representative

Day Translations
Remote
60d+ ago

Customer Support Representative

Embark Veterinary
Remote or Boston, MA
60d+ ago

Technical Customer Support Representative

Medrio
Remote or San Francisco, CA
60d+ ago

Customer Support Representative (Remote)

Biller Genie
Remote or Miami, FL
60d+ ago

Representative 2, Customer Support

Rite Aid Corporation
Remote or Pennsylvania
60d+ ago

Customer Support Representative (Remote)

Lawnstarter
Remote or Austin, TX
60d+ ago

Part-Time Customer Support Representative

Veoride
Remote or Chicago, IL
60d+ ago

Customer Support Representative.

Teleperformance
Remote or Fort Lauderdale, FL
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New
1d ago
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Customer Support Representative.

Teleperformance
Remote or Pompano Beach, FL
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New
1d ago
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Customer Support Representative.

Teleperformance
Remote or Hialeah, FL
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New
1d ago
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Customer Support Representative.

Teleperformance
Remote or Hollywood, FL
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New
1d ago
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Average Salary For a Customer Support Representative

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Support Representative is $29,962 per year or $14 per hour. The highest paying Customer Support Representative jobs have a salary over $39,000 per year while the lowest paying Customer Support Representative jobs pay $22,000 per year

Average Customer Support Representative Salary
$29,000 yearly
$14 hourly
Updated September 25, 2021
22000
10 %
29000
Median
39000
90 %

Highest Paying Cities For Customer Support Representative

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CityascdescAvg. salaryascdescHourly rateascdesc
Goleta, CA
$45,476
$21.86
New York, NY
$35,468
$17.05
Hillsboro, OR
$34,701
$16.68
Urbandale, IA
$33,429
$16.07
Saint Paul, MN
$33,078
$15.90
Chicago, IL
$31,924
$15.35

5 Common Career Paths For a Customer Support Representative

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Technical Support Technician

Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.

Support Representative

The primary job of technical support representatives is to answer incoming calls and resolve customer problems or complaints related to computer hardware and software. They typically work in team environments and report directly to the technical department manager. Aside from answering phone calls, they also maintain the solutions database and respond to online chat requests and technical support emails. A successful technical support representative should have an in-depth knowledge of diagnosing and fixing computer problems, customer service skills, and problem-solving skills.

Customer Support Specialist

A customer support specialist is responsible for assisting a customer's inquiries and concerns regarding the goods and services the organization offers. Customer support specialists handle customer issues and resolve them promptly, escalating high-level complaints to the immediate supervisors. A support specialist will also replace products or process payment refunds as needed. Their goal is to maintain the highest customer satisfaction and keep a good reputation for the company while driving revenues and increasing profitability. A customer support specialist must have outstanding communication skills, as well as the ability to multi-task to record customer complaint cases while providing resolution.

Support Specialist

A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.

Illustrated Career Paths For a Customer Support Representative