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Customer support representative salary
Average customer support representative salary
$37,404
Understanding Customer Support Representative Salaries
The salary of a Customer Support Representative varies significantly across different states and levels of experience. As of October 2025, the average salary stands at $37,404 per year. Entry-level representatives can expect to earn around $30,000, while experienced professionals can earn upwards of $45,000 depending on their expertise and the complexity of the support they provide.
In states like Washington, the average salary is notably higher, reflecting the demand for skilled representatives in tech-driven industries. Additionally, representatives working for large corporations often enjoy benefits that can enhance their overall compensation package.
Salary estimates show that customer support roles in specific sectors, such as technology or finance, tend to offer higher pay. By researching salary ranges and industry trends, candidates can position themselves effectively in the job market. Understanding these dynamics allows job seekers to negotiate better offers and make informed career decisions.
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Where can a Customer Support Representative earn more?
Customer support representative salaries by experience level
Customer support representative salary estimates from across the web
Average customer support representative salary by state
The highest-paying states for customer support representatives are Alaska, Massachusetts, and Maryland. The lowest average customer support representative salary states are Mississippi, South Carolina, and West Virginia.
- State view
- County view
Highest paying states for customer support representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Maine | $41,689 | $20.04 |
| 2 | Wyoming | $41,708 | $20.05 |
| 3 | North Dakota | $40,528 | $19.48 |
| 4 | New Hampshire | $42,301 | $20.34 |
| 5 | Vermont | $44,277 | $21.29 |
| 6 | Montana | $41,058 | $19.74 |
| 7 | Alaska | $52,116 | $25.06 |
| 8 | Washington | $42,445 | $20.41 |
| 9 | Massachusetts | $46,069 | $22.15 |
| 10 | California | $43,981 | $21.14 |
| 11 | Maryland | $46,022 | $22.13 |
| 12 | Iowa | $38,230 | $18.38 |
| 13 | Ohio | $38,766 | $18.64 |
| 14 | Minnesota | $40,850 | $19.64 |
| 15 | Illinois | $39,114 | $18.80 |
| 16 | Wisconsin | $39,236 | $18.86 |
| 17 | New Jersey | $42,936 | $20.64 |
| 18 | New York | $43,380 | $20.86 |
| 19 | Connecticut | $41,517 | $19.96 |
| 20 | Pennsylvania | $39,241 | $18.87 |
| 21 | Delaware | $40,122 | $19.29 |
| 22 | Michigan | $38,416 | $18.47 |
| 23 | Arkansas | $36,446 | $17.52 |
| 24 | Arizona | $36,175 | $17.39 |
| 25 | New Mexico | $36,600 | $17.60 |
| 26 | Nebraska | $35,718 | $17.17 |
| 27 | Rhode Island | $39,019 | $18.76 |
| 28 | Oregon | $40,131 | $19.29 |
| 29 | North Carolina | $37,030 | $17.80 |
| 30 | District of Columbia | $42,723 | $20.54 |
| 31 | Indiana | $35,738 | $17.18 |
| 32 | Kansas | $35,999 | $17.31 |
| 33 | Kentucky | $33,420 | $16.07 |
| 34 | Colorado | $38,256 | $18.39 |
| 35 | South Dakota | $32,781 | $15.76 |
| 36 | West Virginia | $31,863 | $15.32 |
| 37 | Missouri | $34,745 | $16.70 |
| 38 | Texas | $34,885 | $16.77 |
| 39 | Idaho | $34,602 | $16.64 |
| 40 | Virginia | $37,920 | $18.23 |
| 41 | Nevada | $34,095 | $16.39 |
| 42 | Tennessee | $33,912 | $16.30 |
| 43 | Florida | $34,454 | $16.56 |
| 44 | Mississippi | $32,163 | $15.46 |
| 45 | Hawaii | $34,169 | $16.43 |
| 46 | Utah | $34,483 | $16.58 |
| 47 | South Carolina | $31,945 | $15.36 |
| 48 | Oklahoma | $30,622 | $14.72 |
| 49 | Louisiana | $31,335 | $15.06 |
| 50 | Alabama | $29,632 | $14.25 |
| 51 | Georgia | $32,633 | $15.69 |
Highest paying cities for customer support representatives
The highest-paying cities for customer support representatives are Boston, MA, San Francisco, CA, and Albany, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $46,084 | $22.16 |
| 2 | San Francisco, CA | $44,759 | $21.52 |
| 3 | Albany, NY | $44,086 | $21.20 |
| 4 | Seattle, WA | $42,663 | $20.51 |
| 5 | Portland, ME | $41,760 | $20.08 |
| 6 | Minneapolis, MN | $40,842 | $19.64 |
| 7 | Portland, OR | $40,208 | $19.33 |
| 8 | Chicago, IL | $39,261 | $18.88 |
| 9 | Grand Junction, CO | $38,563 | $18.54 |
| 10 | Westerville, OH | $38,336 | $18.43 |
| 11 | Urbandale, IA | $37,920 | $18.23 |
| 12 | Richmond, VA | $37,751 | $18.15 |
| 13 | Cary, NC | $37,248 | $17.91 |
| 14 | Albuquerque, NM | $36,666 | $17.63 |
| 15 | Phoenix, AZ | $36,223 | $17.41 |
| 16 | Overland Park, KS | $36,059 | $17.34 |
| 17 | Indianapolis, IN | $35,440 | $17.04 |
| 18 | San Antonio, TX | $35,301 | $16.97 |
| 19 | Saint Louis, MO | $34,900 | $16.78 |
| 20 | Miami, FL | $34,688 | $16.68 |
Customer Support Representatives are the most in-demand in these five cities:
Customer support representative salary details
A customer support representative's salary ranges from $29,000 a year at the 10th percentile to $47,000 at the 90th percentile.
What is a customer support representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $47,000 | $3,917 | $23 |
| 75th Percentile | $42,000 | $3,500 | $20 |
| Average | $37,404 | $3,117 | $18 |
| 25th Percentile | $33,000 | $2,750 | $16 |
| 10th Percentile | $29,000 | $2,417 | $14 |
Highest paying customer support representative jobs
The highest paying types of customer support representatives are client representative, customer support specialist, and customer sales representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Account Services Representative | $32,467 | $2,706 | $15.61 | 319,445 |
| Service Representative | $33,692 | $2,808 | $16.20 | 210,671 |
| Call Center Representative | $31,549 | $2,629 | $15.17 | 133,579 |
| International Customer Service Representative | $31,752 | $2,646 | $15.27 | 185,293 |
Top companies hiring customer support representatives now:
Which companies pay customer support representatives the most?
Customer support representative salaries at University of California, Berkeley and Capgemini are the highest-paying according to our most recent salary estimates. In addition, the average customer support representative salary at companies like General Electric and Triumph Group are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | University of California-Berkeley | $47,761 | $22.96 |
| 2 | Capgemini | $46,872 | $22.53 |
| 3 | General Electric | $43,771 | $21.04 |
| 4 | Triumph Group | $42,586 | $20.47 |
| 5 | Sunrise Systems | $42,463 | $20.41 |
| 6 | Boeing | $42,196 | $20.29 |
| 7 | Cook Children's Medical Center | $42,188 | $20.28 |
| 8 | Intel | $41,980 | $20.18 |
| 9 | United Natural Foods | $41,638 | $20.02 |
| 10 | Benefits & Risk Management Services | $41,095 | $19.76 |
| 11 | Clean Harbors | $40,982 | $19.70 |
| 12 | The George Washington University | $40,948 | $19.69 |
| 13 | Management Consulting | $40,889 | $19.66 |
| 14 | PacificSource Health Plans | $40,799 | $19.61 |
| 15 | Logitech | $40,765 | $19.60 |
| 16 | TechLink Services | $40,750 | $19.59 |
| 17 | Fastenal | $40,621 | $19.53 |
| 18 | Fidelity Investments | $40,561 | $19.50 |
| 19 | Peterson Holding | $40,516 | $19.48 |
| 20 | Palmer Hamilton | $40,459 | $19.45 |
Wage gap by gender, race and education
Customer Support Representative salary by industry
The average customer support representative salary varies across industries:
- The average customer support representative salary in the finance industry is $38,928, the highest of any industry.
- The average customer support representative salary in the finance industry is $37,949.
- Customer support representatives in the professional industry earn an average salary of $32,990, the lowest of any industry.
Highest paying industries for customer support representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $38,928 | $18.72 |
| 2 | Technology | $37,949 | $18.24 |
| 3 | Manufacturing | $36,711 | $17.65 |
| 4 | Health Care | $36,619 | $17.61 |
| 5 | Retail | $34,919 | $16.79 |
| 6 | Internet | $34,703 | $16.68 |
| 7 | Telecommunication | $34,266 | $16.47 |
| 8 | Professional | $32,990 | $15.86 |
High paying customer support representative jobs
Customer support representative salary trends
The average customer support representative salary has risen by $5,450 over the last ten years. In 2014, the average customer support representative earned $31,954 annually, but today, they earn $37,404 a year. That works out to a 11% change in pay for customer support representatives over the last decade.
Compare customer support representative salaries for cities or states with the national average over time.
Average customer support representative salary over time
Compare customer support representative salaries for individual cities or states with the national average.
Customer support representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $37,400 | $17.98 | +3.1% |
| 2024 | $36,200 | $17.42 | +2.8% |
| 2023 | $35,200 | $16.94 | +2.5% |
| 2022 | $34,300 | $16.51 | +1.8% |
| 2021 | $33,700 | $16.21 | +1.8% |
Recently added customer support representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Datavant | CPC Processor Customer Support | New York, NY | 06/30/2025 | $31,305 |
| Ooma | Customer Support Representative | Boca Raton, FL | 06/29/2025 | $45,914 |
| Get It-Executive | Treasury-Customer Support Representative-Remote | Jersey City, NJ | 06/29/2025 | $33,392 |
| Get It-Hospitality | Customer Support Representative-Remote | West Hollywood, CA | 06/29/2025 | $37,566 |
| Get It-Executive | Customer Support Representative-Remote | Shaker Heights, OH | 06/29/2025 | $31,305 |
| Get It-Executive | Mechanical Customer Support Representative-Remote | Austin, TX | 06/29/2025 | $33,392 |
| Coinflip Canada Inc. | Bilingual (Spanish/English) Customer Support Representative (Remote-US) | Chicago, IL | 06/29/2025 | $37,566 |
| Dadeland Animal Hospital Inc. | Customer Support Representative Remote | Pinecrest, FL | 06/29/2025 | $62,610 |
| Kelly Services | Customer Support Representative | Overland Park, KS | 06/28/2025 | $41,740 |
| Datavant | CPC Processor Customer Support | Olympia, WA | 06/28/2025 | $31,305 |
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