Customer Support Representative

Customer Support Representative Salary

Average Yearly Salary
$32,000
$25,000
Min 10%
$32,000
Median 50%
$42,000
Max 90%
Best Paying Company
SAP America
Highest Paying City
San Francisco, CA
Highest Paying State
Massachusetts
Average Experience Level
2.2 years
How much does a customer support representative make?
Customer Support Representatives in the US make on average $32,641 annually or $15.69 hourly. There is a huge gap between the top 10 percent earners and the bottom 10 percent earners -- about 17,000. The top 10 percent earn over $42,000, while the bottom 10 percent make less than $25,000 annually. Employers that have the highest concentration of job opportunities for Customer Support Representatives are Professional companies and Technology companies. States with the highest Customer Support Representative salaries include Massachusetts, Connecticut, California, West Virginia, and New York. The typical tenure for a Customer Support Representative is 2.2 years.

Average Customer Support Representative Salary By Location

Customer Support Representatives in the US makes an average salary of $32,641 per year or $15.69 per hour. The city with the highest Customer Support Representative salary is San Francisco, CA at $41,901 per year. The average entry-level salary in San Francisco, CA is $26,000. Massachusetts, Connecticut, California, West Virginia, and New York are the states with the highest payscale for Customer Support Representatives. On the other hand, South Carolina, Oklahoma, Idaho, Utah, and New Mexico report the lowest wages for Customer Support Representatives.
RankCityAverage Salary
1
1
San Francisco, CA
San Francisco, CA
$41,901
$41,901
2
2
New York, NY
New York, NY
$37,714
$37,714
3
3
Green Bay, WI
Green Bay, WI
$35,372
$35,372
4
4
Minneapolis, MN
Minneapolis, MN
$35,036
$35,036
5
5
Seattle, WA
Seattle, WA
$34,766
$34,766

Map of Customer Support Representative Salaries

The darker areas on the map show where Customer Support Representatives earn the highest salaries across all 50 states.

Average Salary:
LowestHighest

Average Customer Support Representative Salary By Company

There is good job security in Customer Support Representative positions. Some industries offer better pay and benefit packages than others. Professional companies and Technology companies tend to have the highest concentration of employment in this field. Customer Support Representatives at SAP America and Trimble report the highest salaries. In addition, companies like Bloomberg and ABB report highly competitive salaries for Customer Support Representatives.

Average Customer Support Representative Pay By Industry

Customer Support Representative salaries can vary depending on the industry. By looking at our data, we can see that Health Care companies, Professional companies, and Telecommunication companies pay their Customer Support Representatives well. Health Care companies pay their Customer Support Representatives the highest wages, averaging $38,094 per year. Professional companies and Telecommunication companies pay well too, at $35,900 and $34,946, respectively. The types of companies that pay Customer Support Representatives the least are in the Retail industry, where the average annual salary is $27,133.
RankIndustryAverage Salary
1
1
Health Care
Health Care
$38,094
$38,094
2
2
Professional
Professional
$35,900
$35,900
3
3
Telecommunication
Telecommunication
$34,946
$34,946
4
4
Technology
Technology
$34,015
$34,015
5
5
Manufacturing
Manufacturing
$32,371
$32,371

Customer Support Representative Salary History

Compare salaries for individual cities or states with the national average.

National Average
Ashburn, VA

Recently Added Customer Support Representative Salaries

Company
Job
Location
Date Added
Salary
Phone Support REP/Customer Service-Days M-F
03/03/2020
$27,131
Customer Support Representative I
03/03/2020
$37,775
Customer Support Representative
03/02/2020
$33,392
Vizio
Customer Support Representative
03/01/2020
$27,131
Customer Support Representatives (Freight Forwarding)
02/29/2020
$50,088
Customer Support Representative Nights-Albuquerque, New Mexico
02/29/2020
$31,305
Customer Support Representative Nights
02/29/2020
$31,305
Customer Support Representative
02/29/2020
$33,392
Customer Support Representative
02/29/2020
$29,218
Customer Support REP
02/28/2020
$31,305
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