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How Much Does a Customer Support Representative Earn In The United States?

Customer Support Representative Salaries
Updated June 17, 2021
Average Customer Support Representative Salary
$29,000
$22,000
$29,000
$39,000
Customer support representatives in the United States make an average salary of $29,962 per year or $14.4 per hour. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $22,000 a year, while the top 10% makes $39,000. As most things go, location can be critical. California, Massachusetts, New Jersey, New York, and Washington provide the highest customer support representative salaries.
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Average Customer Support Representative Salary By State

The darker areas on the map show where customer support representatives earn the highest salaries across all 50 states.

Average Salary

Highest Paying Cities For Customer Support Representative

Throughout the U.S., the average salary for a customer support representative is roughly $29,962 per year, which boils down to $14.4 per hour. Interestingly enough, customer support representatives have the highest salaries in Goleta, CA at about $45,476 per year. For those who are just starting out, the average entry-level salary in Goleta, CA is $30,000. Additionally, customer support representatives make more than the average salary in New York, NY, Hillsboro, OR, Urbandale, IA, Saint Paul, MN, and Chicago, IL. On a more broad level, customer support representative salaries are highest in California, Massachusetts, New Jersey, New York, Washington, Connecticut, and Oregon. On the contrary, Oklahoma, Mississippi, and Florida offer the lowest customer support representative salaries.
Location
1. Goleta, CA
$45,476
Avg. Salary
$18k
$56k
2. New York, NY
$35,468
Avg. Salary
$18k
$56k
3. Hillsboro, OR
$34,701
Avg. Salary
$18k
$56k
4. Urbandale, IA
$33,429
Avg. Salary
$18k
$56k
5. Saint Paul, MN
$33,078
Avg. Salary
$18k
$56k
6. Chicago, IL
$31,924
Avg. Salary
$18k
$56k

High Paying Customer Support Representative Jobs

Which Companies Pay Customer Support Representatives The Most?

To earn a high income as a customer support representative, working for Viavi Solutions or CommerceHub might be your best bet, as they are the highest paying companies in this field. In addition, companies like BearCom and Kelly Services report highly competitive wages for customer support representatives.
Company
Avg. Salary
$28k
$41k
Avg. Salary
$28k
$41k
$34,445
Avg. Salary
$28k
$41k
Avg. Salary
$28k
$41k
Avg. Salary
$28k
$41k
Avg. Salary
$28k
$41k

The largest raises come from changing jobs.

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Average Customer Support Representative Salary Over Time

Compare salaries for individual cities or states with the national average.

Location

    How Much Do Customer Support Representatives Make In Different Industries?

    Customer support representative salaries can vary on many factors, including what industry a job is in. In fact, jobs with manufacturing, telecommunication, and professional companies tend to be the highest paying. Furthermore, a customer support representative can make a yearly salary of $28,755 while working for manufacturing companies. All the while, other customer support representatives are making $28,665 at telecommunication companies and $27,826 at professional companies. One industry customer support representatives may want to avoid is the media industry as it offers the lowest average salary at $26,631.
    1. Manufacturing
    $28,755
    Avg. Salary
    $23k
    $35k
    2. Telecommunication
    $28,665
    Avg. Salary
    $23k
    $35k
    3. Professional
    $27,826
    Avg. Salary
    $23k
    $35k
    4. Retail
    $27,815
    Avg. Salary
    $23k
    $35k
    5. Finance
    $27,298
    Avg. Salary
    $23k
    $35k
    6. Health Care
    $27,058
    Avg. Salary
    $23k
    $35k

    Customer Support Representative Salaries By Years Of Experience

    The salary for a customer support representative can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

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    Recently Added Customer Support Representative Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Customer Support Representative
    Customer Support Representative
    Lehi, UT
    Lehi, UT
    05/31/2021
    05/31/2021
    $39,653
    $39,653
    05/31/2021
    Global Customer Support Representative-Customer Service
    Global Customer Support Representative-Customer Service
    Thief River Falls, MN
    Thief River Falls, MN
    05/31/2021
    05/31/2021
    $37,566
    $37,566
    05/31/2021
    TRC Staffing Services
    TRC Staffing Services
    Customer Support Representative
    Customer Support Representative
    Customer Support Representative
    Mebane, NC
    Mebane, NC
    05/31/2021
    05/31/2021
    $41,740
    $41,740
    05/31/2021
    Customer Support REP-Located
    Customer Support REP-Located
    Moultrie, GA
    Moultrie, GA
    05/30/2021
    05/30/2021
    $31,827
    $31,827
    05/30/2021
    Allegion
    Allegion
    Technical Customer Support Representative
    Technical Customer Support Representative
    Technical Customer Support Representative
    Olathe, KS
    Olathe, KS
    05/30/2021
    05/30/2021
    $40,000
    $40,000
    05/30/2021
    Sales & Customer Support Role
    Sales & Customer Support Role
    Sarasota, FL
    Sarasota, FL
    05/30/2021
    05/30/2021
    $36,000
    $36,000
    05/30/2021
    Allegion
    Allegion
    Technical Customer Support Representative
    Technical Customer Support Representative
    Technical Customer Support Representative
    Colorado Springs, CO
    Colorado Springs, CO
    05/28/2021
    05/28/2021
    $40,000
    $40,000
    05/28/2021
    Customer Support REP-Bilingual
    Customer Support REP-Bilingual
    Murfreesboro, TN
    Murfreesboro, TN
    05/27/2021
    05/27/2021
    $32,870
    $32,870
    05/27/2021
    Customer Support Representative
    Customer Support Representative
    Spokane, WA
    Spokane, WA
    05/26/2021
    05/26/2021
    $29,218
    $29,218
    05/26/2021
    Expivia Interactive Marketing Group
    Expivia Interactive Marketing Group
    Customer Support Representative
    Customer Support Representative
    Customer Support Representative
    Harborcreek, PA
    Harborcreek, PA
    05/25/2021
    05/25/2021
    $20,870
    $20,870
    05/25/2021