Customer support representative jobs in Kansas City, MO - 1,082 jobs

*Customer Service Representative (OnSite - Olathe, KS)* *Start Date: February 9, 2026 * Employment Type: ContracttoHire * Pay: $19/hr. + OT * Location: Olathe, KS 66061* *Perks & Advantages* * Onsite only for the first full year; eligible for hybrid/WFH after 12 months. * Eligible to move into a dayshift position after 6-9 months in the 2ndshift role. * Pay increase upon conversion to permanent status. * Unlimited overtime available once hired on permanently (many reps earn 80+ hours of OT). * Company growth of 500% over the last five years - creating ongoing internal opportunities. * Relaxed but fair management with a supportive team culture. * Eligible for annual raises every June once you become a permanent employee. *About the Opportunity* Join a locally owned, communityfocused organization where you'll support major national accounts-including Walmart, Target, Lowe's, and Amazon. This role is a strong fit for individuals ready to transition from retail or food service into a professional office environment with real longterm growth. * * *What You'll Be Doing* * Process work ticket orders received by phone and electronic requests. * Verify and qualify incoming customer requests with accuracy. * Dispatch purchase orders to subcontractors or internal divisions. * Check technicians in/out and assist in coordinating service activity. * Provide reliable, helpful customer support in a fastmoving setting. *What Makes You a Strong Candidate* * 1+ year of customer service experience (retail or call center welcome). * Clear communication skills and the ability to remain composed under pressure. * Proficient in Microsoft programs; organized and detailoriented. * Comfortable with outbound calling and highvolume workloads. * Professional, dependable demeanor with a sense of urgency. *Shift Options:* * Tue-Sat: 1:00 PM - 10:00 PM * Sun-Thu: 1:00 PM - 10:00 PM * Fri-Mon: 11:00 AM - 10:00 PM *Training:* * First two weeks: Mon-Fri, 7:00 AM - 4:30 PM * Combination of classroom and live floor shadowing. *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Patient Support Center Supervisor Schedule: Monday-Thursday 8:00 AM - 5:00 PM, Friday 8:00 AM - 3:30 PM About the Role The Patient Support Center Supervisor plays a key role in managing the daily operations of the Patient Assistance Center. This individual is responsible for supervising staff, ensuring compliance with internal procedures, and maintaining high levels of customer satisfaction. The Supervisor must lead by example, demonstrating strong leadership, motivation, and training capabilities. Key Responsibilities: Overseeing team of 8-10 collectors 80% coaching, training, and managing staff 20% taking calls to assist with volume or process auditing Hire, train, and coach representatives to maximize performance and productivity. Assign daily tasks, manage workflow, and step in to assist with calls when needed. Monitor team metrics including call times, unavailable time, wrap-up time, and collection commitments. Identify workflow issues and propose solutions to management. Foster a positive, motivating, and high-performing work environment. Maintain compliance with department procedures and policies. Perform other duties as assigned by management. Required Qualifications: High school diploma or equivalent. Experience as a frontline production employee, such as a collections representative. Prior experience in medical billing preferred. Proficiency with Microsoft Office and Windows-based applications. Preferred Qualifications: First-party collections experience. Previous supervisory experience in a collections or call center environment. Background in healthcare or medical collections. Why Join Us: High-investment leadership culture: management values opinions from all levels. Opportunity to coach and develop a strong team of professionals. Structured 90-day ramp-up plan with hands-on training and co-management support. Fun, engaging environment with contests and team-building initiatives. * We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). * As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Service Writer / Customer Support RepresentativeUp to $28 per hour depending on experience Day shift Monday- Friday When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Service Writer Customer Support Representative to keep up our level of commitment to customer service. In these roles, the rep would interpret customer needs on telephone or in Customer Support Center to fulfill the parts and service needs of the customer. What are the Duties? ESSENTIAL DUTIES: Retail focus - Customer Relationship Solicit sale of new or additional parts or services. Utilizes computer system for entering and updating customer orders, maintaining accurate inventory, and closing invoices to customer. Strong data entry skills are a must. Communicating with customer in person, over the phone and using electronic (web-based) tools. Handle /resolve inventory issues at the location While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed. Ability to effectively work in a team environment. EDUCATION and/or EXPERIENCE 2 years related experience with Service Writing will be helpful. Experience with warranty work and invoicing needed A technical background with engines will be helpful Must be able to obtain DOT Med Card High school diploma or general education degree (GED) PHYSICAL and SAFETY REQUIREMENTS While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance. The associate must be able to read and write reports. Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions. ? The employee is occasionally required to safely operate warehouse equipment including 2-wheel and 4-wheel carts, forklift truck, etc. Certificates, Licenses, Registrations Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years. No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Why should you apply? Clarke Power is headquartered in Cincinnati and has branches across the country! Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include: Health Insurance (medical, dental, vision) Healthcare Savings Account Option Paid Holidays & Vacation Life insurance A great 401K plan Benefits start the first day of the month following your start date! We promote a clean & safe environment in a friendly and professional team atmosphere You Belong with Clarke! Clarke Power is an Equal Opportunity employer Salary Description Up to $28 per hour, depending upon experience

Job Description Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off ABOUT US: At our top-performing insurance and financial services agency, we believe in a work hard, play hard culture where fun and productivity go hand in hand. Our team is driven, goal-oriented, and passionate about delivering world-class customer service while ensuring our clients are properly protected. We pride ourselves on fostering an environment that supports professional development and personal growth. Here, youll find ample opportunities for advancement as we are committed to helping our employees achieve both their career aspirations and individual goals. Join us if youre ready to be part of a dynamic, supportive team that values excellence, collaboration, and a balanced approach to work and life. You May Be a Great Fit as a Customer Retention Specialist at Mortallaro Insurance Agency, Inc If: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 401 SW Eagles Parkway, Grain Valley, Mo 64029 At Mortallaro Insurance Agency Inc, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.

Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and tracking customer package requests. Qualifications Min. 3+ yrs professional, post-high school, customer service experience. Must be able to type min. 40+ net WPM.

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. We will consider both part-time and full-time employees! In office position Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours. Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Skills: Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma

Job DescriptionWho We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $21 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role Powered by JazzHR USMCKj0iPL

Airshare, our people, are the reason we successfully get our customers where they need to go every day, safely and on time. We believe it takes every single person working together to get the job done while delivering best-in-class service. Whether you are a pilot, mechanic, or a member of our operations team, everyone plays a critical role in the execution of each trip, all while enjoying the dynamic and rewarding culture we have established. This collaborative spirit has fueled our growth, and we are confident the opportunities we provide you will do the same for your career. Let's go places together. Now is the time to join one of the fastest-growing companies in private aviation. The Client Experience Specialist is an integral member of our operations team dedicated to creating and fostering outstanding relationships with each of our clients. Responsibilities include managing and administering each trip taken by Airshare Owners with the utmost care. This position strategically utilizes customer data and the personal knowledge of each Owner to provide customized experiences designed to consistently exceed their expectations. The person in this role relishes the challenge of solving problems that result in successful outcomes for our customers. The Client Experience Specialist fulfills our mission to deliver unparalleled service and flexibility every day to elevate the productivity and lifestyles of our customers. ESSENTIAL DUTIES * Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process * Identify and solve any issues that may impact an Owner's flight or trip * Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion * Strive to constantly produce magic moments for all Airshare customers * Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly * Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate * Collaborate with all internal stakeholders to ensure impeccable execution for each trip * Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience * Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information

*Customer Service Representative (On-Site - Olathe, KS)* *Location:* Olathe, KS 66061 *Employment Type:* Contract-to-Hire *Pay Rate:* $19/hr. + Overtime Opportunities *About the Role* Join a locally owned, community-focused organization as a *Customer Service Representative*, supporting major national accounts like *Walmart, Target, Lowe's, and Amazon*. This is a great opportunity for individuals looking to transition from retail or food service into a professional setting with growth potential. *What You'll Do* * Handle work ticket orders for national accounts via phone and electronic requests. * Verify and qualify customer requests. * Dispatch purchase orders to subcontractors or divisions promptly. * Check technicians in and out and manage service requests efficiently. * Provide prompt, knowledgeable service to ensure customer satisfaction. *Ideal Candidate Profile* * *1+ year of customer service experience* (retail experience highly preferred or call center). * Strong communication skills and ability to handle pressure. * Proficient in Microsoft programs and detail-oriented. * Comfortable with outbound calls and high-volume environments. * Professional demeanor and sense of urgency. *Work Environment & Schedule* * *On-site only for first year* (eligible for WFH after 12 months). * Business casual dress code (jeans allowed, no hoodies or sneakers). * Open cubicle environment. * *Shift Options:* * Tue-Sat: 1:00 PM - 10:00 PM * Sun-Thu: 1:00 PM - 10:00 PM * Fri-Mon: 11:00 AM - 10:00 PM * *Training:* First 2 weeks, Mon-Fri, 7:00 AM - 4:30 PM (classroom + floor shadowing). *Benefits (Eligibility Requirements Apply)* * Medical, Dental, Vision Insurance * 401(k) Retirement Plan (Pre-tax & Roth options) * Life Insurance, Short/Long-Term Disability * Health Spending Account (HSA) * Paid Time Off and Employee Assistance Program *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.

Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and tracking customer package requests. Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents. M-F 11:30am to 8:00pm Qualifications Strong analytical, problem solving, basic research and time management skills. Detailed documentation and accurate records maintenance Working knowledge of Microsoft Office (Word, Excel, Access) database systems and Adobe. Must be able to type ABOVE 50+ NET words per minute. Computer navigation must be ABOVE 85%+ net proficiency

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. IN OFFICE: Schedule: Monday-Friday, from 1:00pm-10:00pm (with 2 consecutive weekdays off), Saturdays and Sundays from 1:00pm-10:00pm. Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Who We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $21 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role

Join a Team That Supports Big Brands and Big Careers! TEKsystems is proud to partner with a *locally owned, community-focused organization* in search of *Customer Service Representatives* to join their *diverse and inclusive team*. This is a fantastic opportunity to work with a company that supports some of the nation's most recognized brands-including *Lowe's, Amazon, Target, and Walmart*. What You'll Be Doing: * Handle *work ticket orders* for national accounts via phone or electronic systems (many calls are outbound). * *Qualify and verify customer requests* with accuracy and professionalism. * *Check technicians in and out*, and *dispatch purchase orders* to subcontractors or internal divisions. * Ensure *prompt and knowledgeable service* that meets customer satisfaction. * Perform *additional administrative and support duties* as assigned. What You Bring: * *1+ year of customer service experience* . * Previous *call center experience* is a plus. * *Proficient in Microsoft Office* programs. * Strong *attention to detail* and organizational skills. * Demonstrated *tenure and reliability* (at least one year at each previous position). Experience Level: *Entry Level* - Perfect for those looking to grow their career in a supportive, fast-paced environment. If you're passionate about helping others, thrive in a team setting, and want to be part of a company that values community and customer satisfaction, we'd love to hear from you! *Apply today and take the first step toward a rewarding career.* *Job Type & Location* This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits* The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Olathe,KS. *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. We will consider both part-time and full-time employees! In office position Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours. Training: First 3 weeks (Monday-Friday, 8:00am-5:00pm Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

World's leading distribution company is searching for qualified individuals to provide customer support in a call center environment. Job Description These candidates will be responsible for filing supply requests for customers and centers, processing complaints and preparing monthly reports. Additional duties may include developing an action plan for customers, responding to and following up on customer requests, as well as various administrative dutes such as filing, faxng, processing forms, auditing documents, etc. If selected, candidates will attend a training seminar from 8:00AM - 4:30 PM (Monday through Friday) for about a month then will proceed to a work schedule of 10:30AM - 7:00 PM (Monday through Friday) **This is a 3 month contract position with possibility of full-time hire*** PLEASE APPLY WITH RESUME ATTACHED. Qualifications 3-5 years of Customer Service experience is required. Must have excellent computer proficiency. Previous call center experience is a plus. Additional Information 3+ month contract Starting at $12.00/hour DOE Monday through Friday, full-time

Who We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $20 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role