Customer Support Representative Jobs in Kansas City, MO

Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!

Deliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to customer inquiries via phone, email, or chat promptly Provide accurate information about products, services, and policies Resolve customer issues effectively and efficiently Document customer interactions and maintain detailed records Coordinate with internal teams to address customer needs Participate in team workshops and professional development programs Identify opportunities to enhance the customer experience Qualifications Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Proficiency with customer service software and basic computer skills Ability to work in a fast-paced environment and manage multiple tasks High school diploma or equivalent; additional education is a plus Previous experience in customer service is preferred Benefits Opportunities to work with clients across the US Career growth and advancement within a dynamic company Collaborative team culture focused on customer satisfaction Access to workshops and ongoing professional development Join us in delivering exceptional customer service. Apply today!

Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature. Qualifying/verifying customer requests. Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner. Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers' satisfaction. Other duties as assigned Skills foodservice, customer service, food prep, data entry, service, Call Center, Client Services Rep, Work orders, Order Entry Top Skills Details foodservice,customer service,food prep,data entry,service Additional Skills & Qualifications 1+ year of customer service experience, prefer retail experience over standard call center roles. Previous experience is call center is a plus. Solid tenure. At least one year at each position. Proficient in Microsoft programs Attention to detail Experience Level Entry Level Pay and Benefits The pay range for this position is $17.00 - $18.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in OLATHE,KS. Application Deadline This position will be accepting applications until Jan 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

As a Sales Associate, you represent Von Maur and impact our reputation as America's Leading Department Store. You have the opportunity to make a lasting impression on the customer's shopping experience. WHAT YOU'LL DO: Own the customer experience - greet people sincerely, be friendly and thank every customer Develop relationships to grow your business Highlight product knowledge and store services to create the best customer experience Ring POS transactions and key account information Maintain a visually appealing and clean department Achieve individual sales and account goals Be available to work day, evening, and weekend shifts WHAT YOU CAN EXPECT: We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Commission incentive - the more you sell the more you make! Generous merchandise discount Comprehensive benefits 401(k) retirement plan No extended holiday hours Promote from within philosophy - creates endless career opportunities! ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off BakeMark has an immediate job opening for a Customer Service Representative. SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Download PSP orders into NDS system after review and correction of ROE Edit List. When necessary, manually enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item “outs”. Ensures COAs, and Spec Sheets are provided to Customers as necessary. Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Research customer, Sales Rep and BAKEMARK Affiliate inquiries. Back up to Will-Call and other positions as directed by Supervisor. Provide Sales Representative vacation relief. Files documents as directed. Assist Office Supervisor with back office duties as needed; such as cash handling and NDS data input. Treat all customers both external and internal with dignity and respect. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties will be assigned as needed to meet company goals and objectives. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

Open Shifts: Monday-Friday from 8am-5pm, and rotating Saturdays from 9am-2pm Monday- Friday from 8:30am-5:30pm, and rotating Saturdays from 9am-2pm Monday-Friday from 9am-6pm, and rotating Saturdays from 9am-2pm. Job Summary The Member Service Representative provides prompt and professional financial support and service to new and existing Credit Union members through phone calls and written communication, focusing on a positive member experience that builds and enhances member relationships to foster financial peace of mind. Duties and Responsibilities · Determine member needs and educate them on appropriate beneficial products and services. · Follow verification procedures to protect member data, accounts, and personal information to ensure accuracy and security. · Provide quality service that exceeds members expectations by utilizing available resources to determine quick resolution and implementing creative problem-solving expertise. Education and Experience Requirements: · High school diploma or equivalent. · One (1) year of experience in a financial institution or customer service position. Working Conditions: · This position is expected to work in a fast-paced contact center environment, remaining in a seated position for a minimum of 2-hour intervals.

Are you passionate about customer service, marketing, and creating memorable experiences? Join our team in Kansas City as a Customer Service Representative, where you'll represent top-tier brands while driving sales and building lasting customer relationships. This exciting on-site opportunity offers a chance to make a meaningful impact in a customer-focused environment. Key Responsibilities: Customer Engagement: Interact directly with customers, providing exceptional service and addressing inquiries to ensure a positive brand experience. Product Demonstration: Showcase products, highlighting their features and benefits to drive consumer interest and purchasing decisions. Sales Support: Motivate and guide customers to make informed purchases based on their needs, helping meet sales targets. Brand Representation: Maintain a positive and authentic brand image that resonates with customers and enhances brand loyalty. Market & Promote: Assist in marketing efforts by actively participating in events and promotions that engage potential customers. Feedback Collection: Gather customer feedback to help improve future strategies and refine customer experiences. Team Collaboration: Work with a dynamic team to ensure smooth operations and a consistent customer service experience. What We're Looking For: Personable & Outgoing: Ability to connect easily with customers and build strong relationships. Quick Learner: Able to absorb product information swiftly and effectively communicate it to customers. Excellent Communicator: Clear, concise, and enthusiastic in all customer interactions. Goal-oriented: Driven to achieve sales and engagement targets with a strong focus on results. Dependable & Punctual: Reliable and committed to consistently supporting team efforts. What We Offer: Competitive Pay: Enjoy attractive compensation for your hard work and dedication. Training & Development: Receive comprehensive training to ensure you're equipped to represent the brand with confidence. Career Growth: Opportunities to advance and develop your professional skills within the company. Dynamic Work Environment: Work in a fun, team-oriented environment where no two days are alike.. Networking Opportunities: Connect with industry professionals and team members for career growth. If you're eager to bring brands to life and thrive in a customer-centric role, we'd love to hear from you! Apply today and take the next step toward an exciting career with us in Kansas City. Click "Apply Now" to join our dynamic team!

Do you enjoy helping others? Find fulfillment in fixing the issues of troubled customers and bringing back as mile to their face and cheerfulness to their voice? Do you have a customer success first style attitude? Then our Customer Service department is the perfect opportunity for you to learn, grow, and thrive with a like-minded culture and team. Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadbands rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Position Summary: Mercury Broadband is looking for an energetic and positive personality to serve subscribers by providing product and service information, making recommendations, and providing technical support. This is an entry-level position, which we provide on the job training and teach the skills required to be promoted within the company. Location: Mission, KS Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Key Responsibilities: Provide support for customer premise equipment and personal computing devices including PCs, tablets, and routers Ability to analyze and diagnose Internet or computer related technical support issues, and aid with troubleshooting and resolving these issues Attract potential subscribers by professionally and accurately answering product and service inquiries Make product and service recommendations based on customer needs Address billing inquiries and assist subscribers with their accounts in a timely manner Address customer concerns in a courteous and professional manner Schedule surveys, installations, and repairs Skills and Requirements: Basic computer skills and proficiency with Microsoft Office Basic understanding of command line Use of PC based applications to answer sales inquiries, maintain records, diagnose basic support issues, and provide technical assistance as needed Knowledge and ability to operate, configure, and assist with routers, switches, personal computers, tablets, and related peripheral devices Self-Motivated with desire to deliver exceptional and timely customer service Customer service oriented and professional in appearance Ability to communicate effectively, both orally and in writing Education Requirements: High School Degree or Equivalent Associates Degree in PC Repair, Networking, or related field preferred COMP TIA A+ Certification or equivalent preferred 1-2 years Customer Service experience preferred Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department. ************************************************* xmlns="********************************* Do you enjoy helping others? Find fulfillment in fixing the issues of troubled customers and bringing back a smile to their face and cheerfulness to their voice? Do you have a customer success first style attitude? Then our Customer Service department is the perfect opportunity for you to learn, grow, and thrive with a like-minded culture and team. PI6919d829eebe-29***********8

CompanyFederal Reserve Bank of Kansas CityFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire , National Settlement Service (NSS), FedCash , FedACH (Automated Clearing House), Check Services, and the FedNow Service. In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization. The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024. Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff. We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community. Do you have strong customer service and problem-solving skills? Are you looking for a position that allows you to grow professionally within a customer service environment? Do you have knowledge related to payments processing in the Financial Services industry (check processing, ACH, etc.) or tier 1 technical troubleshooting (i.e., operating systems, browser settings, basic internet, and networking navigation, etc.)? The Federal Reserve is looking for Customer Service Representatives for its nationwide payment and transaction processing systems. In this role, you will use your customer service, technical, and problem-solving skills to support financial institutions in accessing and using Federal Reserve Financial Services (FRFS) and platforms accessed through FedLine Solutions. We are seeking individuals who put the customer first, support them in an effective and efficient manner through teamwork and strong communication skills, take pride in the quality of their research, and are motivated by giving clients the right solution over a quick answer. Schedule: 24/7/365 team with openings for and 8-hour shift, late morning to early evening, Monday - Friday. Training for this role will be 8-5 CT, Monday-Friday. Key Activities: Provides customer support to users of Federal Reserve Financial Services (FRFS) products and applications by identifying, troubleshooting, and resolving a variety of customer connectivity, payment, application, and processing inquiries and incidents. Monitors National payment processing platform and performs necessary tasks to ensure inbound files are processed and released according to published guidelines. Executes complex payment processing programs according to detailed operation scripts, reviews results of executed programs for accuracy. Perform extensive research regarding transaction and electronic payment file processing to mitigate risk May assist in updating administrative reports, operational check lists, and knowledge base articles. Utilizes customer relationship management tools to log, track, and monitor customer inquiries Appropriately identifies and escalates complex technical problems and/or advanced questions to next-level support Assists other customer service representatives as needed May help with training on the installation, operation, customization, testing and enhancement of systems or customer VPN devices. Required Qualifications High School Diploma or GED; Associate's Degree or equivalent education/experience preferred Typically does not require any previous experience, 1-2 years of experience is preferred Superior customer service and problem-solving skills to create a positive customer experience Good interpersonal and written communication skills Ability to work both independently and in cross-functional teams with colleagues in multiple Federal Reserve locations. Technical knowledge of operating systems, browsers, basic internet navigation, downloading/installing software, and basic networking knowledge. Intermediate troubleshooting skills Demonstrated ability to understand and apply department standard operating policies and procedures. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Additional Information Locations: Hybrid, on-site requirement Kansas City, MO location only Not eligible for remote work or relocation assistance 8-hour shift, late morning to early evening, Monday - Friday. Screening: This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks. Sponsorship: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Total Rewards & Benefits About Us - Diversity, Equity & Inclusion Who We Are What We Do Follow us on LinkedIn , Instagram, X (formerly Twitter) , and YouTube Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) NoJob CategoryInformation TechnologyWork ShiftFirst (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice

Customer Support Representative Olathe, Kansas **Benefits:** * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Training & development * Vision insurance * Wellness resources Customer Service Representative Culligan Water of Kansas City is seeking a Customer Service focused individual to join our team. This will be a full-time position, Monday-Friday (8:00AM - 5:00PM). The ideal candidate will be responsible for handling a high volume of inbound calls along with administrative duties including, but not limited to the following: collections, accounts receivable, data entry, payment entry, billing, scheduling service and sales appointments. This opportunity requires knowledge of customer service processes and procedures, strong inter-personal skills and the ability to multi task. QUALIFICATIONS: **High school diploma or higher** **Previous customer service experience** **MS Office Application Skills, specifically Word, Excel and Outlook** **10-Key skills** **Keyboarding** **Positive team- based attitude** **Attention to detail** **Ability to learn new computer systems** **Must pass a drug test** **Must be willing to submit to a background check** **Netsuite experience is a plus** WHAT WE OFFER: Health, Dental, Vision, Life, 401K, 401K match, paid holidays, time off, and more! Culligan has over 75 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy" rating; plus the famous iconic “Hey Culligan Man" tagline is known by generations of customers. Since introducing the first water softener in 1936, Culligan has been the industry leader in service, support and product innovation. Job Type: Full-time Salary: $18 to $22 per hour, depending on experience Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance * Wellness program Experience level: * 3 years Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * Call center * In-person * Office Ability to commute/relocate: * Olathe, KS 66061: Reliably commute or planning to relocate before starting work (Preferred) Education: * High school or equivalent (Required) Experience: * Customer service: 3 years (Required) Compensation: $18.00 - $22.00 per hour **About Culligan** Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. *This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.* Location

C.H. Robinson is looking for a dedicated Customer Support Representative to join our team! In this role, you will provide world-class customer service by answering calls, emails, and chats to address customer questions and resolve issues quickly. You'll perform routine tracking and tracing, troubleshoot minor load and site concerns, and escalate larger problems as needed. With customer satisfaction as your top priority, you'll ensure smooth communication and efficient resolution of inquiries, all while adhering to company and departmental standards. Join us and help deliver exceptional support that keeps our customers moving forward! At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace. **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: + Engage with customers through calls, emails, and chats, delivering fast and friendly support for all inquiries + Keep accurate records of customer interactions and ensure seamless follow-up + Monitor and update shipment statuses, ensuring timely tracking and tracing + Troubleshoot and resolve minor shipment issues, keeping operations on track + Proactively solve site-related concerns, escalating complex issues to the right teams for swift resolution + Provide top-tier customer service by listening, educating, and offering quick, effective solutions + Skillfully handle challenging conversations with customers using empathy and diplomacy + Ensure accuracy and compliance, aligning with company and customer expectations + Work independently, utilizing available tools and seeking support when needed **QUALIFICATIONS** Required: + High School diploma or GED Preferred: + Strong communication and interpersonal skills. + Basic proficiency in Microsoft Office Suite of programs + Ability to multi-task and demonstrate attention to detail and accuracy + Minimum 1 year of customer service experience + Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. **Compensation Range** $16.88 - $24.62 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Equal Opportunity and Affirmative Action Employer** C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. Affirmative Action Employer/EOE/M/F/Disabled/Veteran **Benefits** **Your Health, Wealth and Self** Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: + Two medical plans (including a High Deductible Health Plan) + Prescription drug coverage + Enhanced Fertility benefits + Flexible Spending Accounts + Health Savings Account (including employer contribution) + Dental and Vision + Basic and Supplemental Life Insurance + Short-Term and Long-Term Disability + Paid and floating holidays + Paid time off (PTO) + Paid parental leave + Paid time off to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee Stock Purchase Plan + Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE (************************************ page. **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at ****************** .

Our client is hiring a Technical Service Representative with strong experience in industrial coatings applications. The Technical Service Representative role involves providing on-site technical support, investigating coating failures, and delivering expert solutions for clients nationwide. This position is ideal for candidates with NACE certification and a proven background in industrial field applications. Responsibilities: Provide technical service and field support for industrial coating projects. Analyze and resolve issues related to coating applications and failures. Support clients in ensuring proper product usage, from preparation to application. Conduct field investigations and offer expert recommendations. Serve as a technical advisor for internal teams and customer inquiries. Qualifications: NACE CIP Level 2 certification preferred (or AMPP CIP equivalent). 3+ years of experience in industrial coatings field application. Candidates with NACE Level 1 and strong coatings experience will be considered. Previous certification support from employers (e.g., NACE training) is a plus. Technical expertise in identifying and troubleshooting coatings issues. Compensation: Base salary in the 75k - 85k/year range Full medical coverage 401k with company match Travel expenses covered Company-provided cell phone Performance bonuses Click Here for QUICK APPLY - Hassle Free & Easy #BPCBUILD321 #INDALL

Technical Service Representative - Industrial Coatings - Base Salary to 85k/year - Kansas City, MO Our client is hiring a Technical Service Representative with strong experience in industrial coatings applications. The Technical Service Representative role involves providing on-site technical support, investigating coating failures, and delivering expert solutions for clients nationwide. This position is ideal for candidates with NACE certification and a proven background in industrial field applications. Responsibilities: Provide technical service and field support for industrial coating projects. Analyze and resolve issues related to coating applications and failures. Support clients in ensuring proper product usage, from preparation to application. Conduct field investigations and offer expert recommendations. Serve as a technical advisor for internal teams and customer inquiries. Qualifications: NACE CIP Level 2 certification preferred (or AMPP CIP equivalent). 3+ years of experience in industrial coatings field application. Candidates with NACE Level 1 and strong coatings experience will be considered. Previous certification support from employers (e.g., NACE training) is a plus. Technical expertise in identifying and troubleshooting coatings issues. Compensation: Base salary in the 75k - 85k/year range Full medical coverage 401k with company match Travel expenses covered Company-provided cell phone Performance bonuses #INDVIS

Accelerate your potential Geared for the Driven Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Service Advisors. Whether you're looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone and have some fun in between. Why choose a career with VIOC? For over 20 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate 18 locations in the Kansas City metro area and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today! Benefits include: Competitive pay & flexible work schedule Flexible hours We promote from within - a commitment we are passionate about No late evenings Paid vacation, Holidays Medical, dental, life and supplemental insurance *Terms and conditions apply and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Customer Service Representative Kansas City **Benefits:** * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Profit sharing * Training & development * Vision insurance * Wellness resources At FASTSIGNS of Kansas City, we've worked hard to create a customer-focused culture while having fun with our team. This has allowed us to become a million-dollar-plus center that ranks in the top 100 FASTSIGNS centers while retaining fantastic team members who get the job done. Our production team is rich in knowledge and possesses the technical expertise to conquer even the most complex challenges. Our Inside Sales Team has been dedicated to us for several years and has developed personal relationships with many of our customers, always finding innovative solutions to their problems. When not hard at work, we enjoy team-building activities, such as supporting local eateries or hosting backyard barbecues. We are currently located in Westport. However, our team is searching for a new space close by we can move into at the beginning of 2024. We seek an inspiring new space with larger working areas to accommodate our rapidly growing business. The new space will offer significantly more square footage of workspace, updated equipment, and an expanded vehicle wrap bay. We constantly seek input from team members on making our new space more than just an office; we want to make it something we're proud to show off! If this sounds like a place you'd like to work, please review the position details and send us your resume! Duties include: * Greet and assist walk-in, email, E-commerce, and phone customers. * Chat and connect with customers and decision-makers. * Recommend excellent products and follow Brand Standards. * Find and contact sales prospects creatively. * Build and manage a leads list through referrals, calls, mail, and email. * Follow up on new leads from calls, marketing, and emails. * Learn pricing and proposal models inside out. * Handle project paperwork and follow procedures from start to finish. * Prepare estimates and follow up on them. * Update customers on order status and schedule changes. * Execute fun marketing tasks: mailers, thank-you cards, call-mail-call programs, press releases, and campaigns. * Keep the retail space clean, organized, and inviting. * Support the team with reports, invoicing, and regular paperwork. * Prepare and share status reports for weekly team meetings. * Assist with the company's marketing plans when needed. * Conduct market research, competitive shopping, and customer surveys. * Resolve customer issues with a smile. * Build great relationships with support departments. * Follow all company policies and ethics codes. * Check-in with customers within 3-5 days for satisfaction. * Embrace the “Everybody Sells” mindset and spot sales opportunities. * Answer phones and help at the front counter when needed. * Understand the sales process to provide customer solutions. Previous Customer Service Experience: * Previous customer service experience in retail, hospitality, reception, barista, host, or server. * Face-to-face customer interaction experience. * Administrative tasks experience, including scheduling, correspondence, and data entry. * Professional experience with handling calls, call routing, and message taking. * Experience in taking and processing job orders. What we're offering: * $13 to $20 per hour, depending on experience. * Paid Health Insurance. * Profit sharing * Paid vacation and sick days. * Full time. * Monday through Friday. FASTSIGNS is the franchise industry leader with over 700 locations. We have the most extensive training programs, both online and in-person, in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS, we pride ourselves on providing the best customer service in the sign industry, and to prove it, we survey our customers to ensure we constantly improve our service. Compensation: $13.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Learn more by exploring the positions offered by FASTSIGNS centers. *This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.*

**Customer Experience Specialist** Job Category **General Operations** Location **Kansas City, MO** **Customer Experience Specialist** If you have an interest in people, a desire to learn and want to gain an understanding of the life insurance and annuity industry we may have the role for you. We are currently looking for Customer Experience Specialists who are good listeners, have great communication skills and a strong desire to help others. Our Customer Experience Center serves as the primary point of contact for policyholders. This team facilitates activities on behalf of the clients and gains broad insight into Americo and the industry. Our goal is to provide best in class service to our clients via phone calls and emails, while enabling our team to explore Americo's opportunities. We offer a formal training program, along with live, in-person and chat support to aide in your success and the customers experience. Specialized industry courses are offered as well as the opportunity to meet with and shadow in other areas. Come join Americo, we care about our people, our policyholders and our community. Job specifics : * Location: Downtown, Kansas City, MO * Schedule: Monday-Friday 8:00 am-5:00 pm - depending on daily call volumes, representatives may be required to stay later than 5:00 pm to answer all calls on hold * Compensation: Starting at $21.87/hour + bonus potential - hourly rate is based on education/knowledge, experience, skills, life insurance knowledge, etc. This position may be perfect for you if you : * Have a passion for people and a desire to help others * Possess the skills to problem-solve independently * Have the ability to be courteous and patient with a positive attitude even when the situation is unpleasant * Are comfortable with computers and navigating across multiple applications while on the phone with policyholders * Enjoy talking with people! Our representatives take around nine calls an hour and need to communicate clearly and succinctly * Enjoy learning new things! During training, our representatives learn about insurance and annuity products, administration systems, and more, and they must retain information and relay it clearly to a customer What does a typical day look like * Customer Experience Specialists log into a computer every morning and begin answering incoming calls from our policyholders. This is a high-volume call center where representatives answer back-to-back calls from Americo policyholders asking questions about their life insurance policy or annuity. * Representatives will also respond to incoming email correspondence, create letters to be mailed, and create requests for other departments when needed. **Key Responsibilities** * Answer phone calls from customers (and sometimes agents) in a timely and professional manner * Complete customer service requests; for example, mailing forms, completing financial transactions, and processing address changes * Assist customers with email requests for information **Knowledge, Skills, and Abilities** * Excellent phone voice, grammar skills, and a strong desire to help people * Typing speed of at least 30 wpm * Ability to multi-task while accomplishing work-related items * Detail-oriented with a strong sense of urgency * Ability to build rapport while facilitating speedy resolution * Ability to prioritize work to ensure timely completion of all tasks * Ability to operate in a high-energy, ever-changing environment with assistance and direction * Independent problem-solving abilities * Desire and ability to take ownership of the situation and resolve problems * Ability to work in a team environment **Bilingual Applicants Encouraged:** If you are bilingual, preferably in Spanish, please only apply once directly to the bilingual postings: or The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance, annuity, and Medicare Supplement Insurance company providing innovative products to our customers. At Americo, it's the people who make things work, so we hope you join us! We empower associates to take control of their development journey, and our in-house Talent Development team. All Talent Development offerings are designed to help employees succeed in their roles and grow in their careers. **What you'll love about working at Americo:** Compensation: You'll feel valued with our competitive pay and robust bonus program that's offered to all associates. Learning and development: We prepare you with a comprehensive, paid training program that will get you ready for success. Additionally, our Talent Development team creates a variety of development opportunities for associates at every stage of their careers. Work-life balance: We place true value on work-life balance with our generous paid time off; you begin accruing hours right off the bat every month and it increases with tenure. All new hires earn over 4 weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD. Health and well-being: We commit to your health and well-being and are proud to offer comprehensive health and life insurance options including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, Orange Theory, WW, and more. Future planning: Americo offers a 401(k) with a company match, and we provide child care and education tax credits or savings options. Giving back: We support several local organizations like Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community. The fun stuff: Americo participates in the Kansas City Corporate Challenge, and it's a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors as a way for associates to step away from work and enjoy each other's company. Bustling environment: Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance to your favorite restaurants and attractions. Plus, you'll receive complimentary paid parking near our Americo offices - downtown parking is a premium, but we've got you covered.

Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection. Role Summary The Client Experience (CX) Specialist at JE Dunn will support the ongoing development of the client experience program, specifically within Marketing Operations. This role will assist in ensuring optimal functionality of the CX platform and support account teams in obtaining and analyzing client feedback through surveys in addition to tracking key metrics and providing actionable insights that enhance client satisfaction. Additionally, the CX Specialist will support brand strategy by ensuring that the client experience is consistent with JE Dunn's brand promise and values at every touchpoint. The role will focus on facilitating internal processes, supporting seamless client feedback integration, and ensuring client experience efforts align with the overall brand strategy. * Autonomy & Decision-Making: Makes decisions on assigned areas of responsibility, provides recommendations to supervisor, and refers all exceptions to supervisor, as needed. * Career Path: Various Key Role Responsibilities - Core CX RESPONSIBILITIES * Oversee the day-to-day operations of the CX platform, ensuring it is functioning optimally and addressing any issues that arise. * Coordinate the deployment of client satisfaction surveys at key touchpoints to ensure consistent feedback collection. * Track and manage client feedback, ensuring it is shared with the appropriate internal teams to drive improvements. * Transform survey data into actionable insights and compelling narratives that help account teams understand client sentiment and improve engagement. * Work closely with the Sales, Marketing, Operations and Brand teams to develop client experience strategies and ensure that client experience initiatives align with JE Dunn's brand values and promise, fostering a consistent experience at all touchpoint. * Track the effectiveness of client experience initiatives and suggest enhancements to optimize satisfaction and engagement. * Support enhancement of the CX platform enhancements to improve insights to drive customer satisfaction and engagement. * Provide training and support to internal teams on how to use the platform effectively, maintaining documentation and training materials. Key Role Responsibilities - Additional Core * Collects and compiles metrics and data from a variety of internal and external sources. * Generates and analyzes reports, providing insights and recommendations to management. * Analyzes data and statistics for trends and patterns. * Prepares data analysis results reports and presents findings to senior leadership. * Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics. * Partners with the assigned department(s) to understand their data needs and develops reports and dashboards to help accomplish initiatives. * May conduct or assist with conducting audits to ensure that data is accurate. * Develops and supports the assigned department(s)'s data governance. * Ensures compliance with data privacy regulations and best practices. * May guide or assist with the data development of all areas within the assigned department(s). Knowledge, Skills & Abilities * Ability to perform work accurately and completely, and in a timely manner * Communication skills, verbal and written * Proficiency in MS Office - Intermediate * Proficiency in MS Excel - Intermediate * Proficiency in Power BI * Knowledge of working with Power BI on-premises data gateway * Knowledge of DAX queries in Power BI Desktop * Knowledge of integrations and API development * Ability to connect to multiple data sets, import data, and transform the data to support data visualizations and further analyses * Ability to create advanced level calculations on data sets * Proficiency in delivering data visualizations to internal customers based on project requirements * Ability to compile statistics and prepare statistical reports * Time management skills * Listening skills * Ability to prioritize multiple projects * Attention to detail and the ability to evaluate data against expected results * Ability to influence change through innovation and process improvement * Ability to think analytically for translating data into informative visuals and reports * Ability to communicate to executive audiences and deliver results through influence * Ability to build relationships and collaborate within a team, internally and externally Education * Bachelor's degree in data science and analytics, or related field (Required) * In lieu of the above requirements, relevant experience will be considered. Experience * 0-2 years business intelligence (Microsoft Power stack, i.e. Power BI, Excel, Power Pivot, Power Apps, Power Automate) or data visualization experience (Preferred) * 0-2 years data analysis experience (Preferred) Working Environment * Must be able to lift up to 10 pounds * Typically travel is not required * Normal office environment * Frequent activity: Sitting, Viewing Computer Screen * Occasional activity: Standing, Walking, Reaching above Shoulder Benefits Information The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails. Why People Work Here At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts About JE Dunn For more information on who we are, click here. EEO NOTICES Know Your Rights: Workplace Discrimination is Illegal Pay Transparency California Privacy Policy E-Verify JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) Right to Work (English) Right to Work (Spanish)

DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Service Representative to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences. We are seeking people who will go above and beyond to meet our customer's needs. As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently. Qualities for a Customer Experience Representative: * People-First Mindset * Patient * Effective Problem-Solving Skills * Ability to Work Under Stress * Effective Listening Skills You will receive: * Paid time off and holidays are available on your first day! * Benefits are available to anyone working 20 hours or more per week! What you'll need to apply: * High school education or equivalent * A minimum of one to three years of similar or related experience. These exciting opportunities offer career growth within a full-service financial institution in business for over 130 years! In 2024, Newsweek selected Capitol Federal as one of the best places to work in America! CapFed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.