Customer Accounts Advisor
Customer support representative job in Chalmette, LA
The salary range for this role is $12.75 to $13.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Experience Consultant - 100% Commission (TSG-20251204-037)
Customer support representative job in New Orleans, LA
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Professional Services Coder I
Customer support representative job in New Orleans, LA
This position is responsible for the timely abstraction and coding of professional services based on provider documentation, ensuring that all services comply with the Tulane University Medical Group (TUMG) Guidelines. Responsibilities also include maintaining knowledge base relative to billing functions, internal and external regulations, and documentation issues. This person must be able to work independently and process large quantities of data. The ability to communicate clearly and professionally with providers, administrators (DBON), and the TUMG staff. Responding timely and accurately to inquiries are key elements required of the individual in this position.• Proficient computer skills and a working knowledge of Microsoft Office software applications, including Word and Excel.
* Accurate keyboarding skills
* Excellent written and verbal communication skills.
* Ability to work independently and demonstrate initiative
* Good organizational skills.
* Ability to be flexible and proactive in a changing environment.
* Tactful and professional interpersonal relationships with others.
SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis.
REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.
* High School Diploma/Equivalent and three years' multispecialty physician services coding experience.
OR
* Certified Professional Coder with one-year multispecialty physician services coding experience.• High school diploma or equivalent plus certification as a Certified Professional Coder (CPC) or Certified Coding Specialist (CCS)
* Working knowledge of revenue cycle or Certified Profession Biller
* One year IDX Meditech and EMR experience
Licensed Insurance Customer Service
Customer support representative job in Metairie, LA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
What we provide
Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance.
Once licensed, bonuses and commissions will be paid on sales performance.
Paid time off (vacation)
Retirement plan (after first year)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Coordinator - II
Customer support representative job in Luling, LA
Customer Coordinator -II
1.0 Corporate Job Title
Customer Coordinator-II
2.0 Reporting Relationships
Operations / Branch Manager
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence.
4.0 Minimum Requirements
• Requires a H.S. Degree (or equivalent) and a minimum of three years
• Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry.
• Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills.
5.0 Fitness for Duty - Physical Demands
• Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty - Physical Demands for this position.
• The ability to perform all tasks listed is a requirement for this job description
6.0 Responsibilities
• Functions as Point Of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer.
• Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements.
• Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary.
• Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed.
• Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision.
• Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction.
• Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
• Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays.
• Attends and participates in branch management meeting
Auto-ApplyRetail Customer Service Officer
Customer support representative job in Harvey, LA
General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Ref # 12378068 Entity Australia Post Opening Date 04-Dec-2025 Suburb Harvey State Western Australia Work Type Permanent Part Time Weekly Hours
25
Description & Requirements
Press space or enter keys to toggle section visibility
Help us deliver like never before
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.
About the opportunity
As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
Role Details:
* Rostered shifts between Monday - Friday | 12:00pm - 5:00pm
* Pay Rate $28.58 increases to $30.55 after 3 months
* + 12% Superannuation
* Extensive, supportive (paid) training on commencement, 6 weeks full-time
* Enjoy the benefits of Post People Perks
You'll be
* Performing customer sales and service transactions with customers.
* Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
* Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
* Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
* Assisting customers with mail lodgements and associate costs.
* Building rewarding relationships with customers by understanding their needs.
* Assisting with administrative duties such as stocktaking and record maintenance.
About you
* You're friendly, enthusiastic and reliable and you love working in a team environment.
* You're ready to put the customer at the centre of everything you do to help make a difference in the community.
* Have experience in customer service and/or cash handling.
* Be fit to lift up to 16kgs of mail regularly and stand for your shift.
How we'll deliver for you
* We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
* Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
* We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
We're delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ****************************.au.
See what a day in the life on the Retail Team at Australia Post looks like:
Easy ApplyExecutive Support - Immediate Vacancy (Excel/Google Sheets Focus)
Customer support representative job in Harvey, LA
Jefferson RISE Charter School, founded by seven community members in 2014, will serve just under 800 students in grades 6-12 for the 2025-2026 school year. Located in Harvey, Louisiana, the school caters to a diverse student body from the Westbank of Jefferson Parish, consisting of 59% Black/African American, 24% White, 15% Hispanic, and 2% Asian students, with 87% qualifying as economically disadvantaged.
Remarkable achievements for Jefferson RISE Charter School include:
State recognized our school as Top Gains Badge Recipient (23-24 SY)
Graduation Rate A (22-23 SY, 23-24 SY)
Strength of Diploma A (23-24 SY)
Progress Rating A (23-24 SY)
#6 for SPS Growth in Louisiana (22-23 SY)
Achieved a School Performance Score (SPS) increase of over 17 points, resulting in a “B” rating for the high school and a “C” rating for the middle school (22-23 SY)
Position Overview
The Administrative Assistant to the Executive Director plays a vital role in ensuring the smooth, efficient, and data-driven functioning of the school's leadership operations. This position goes far beyond standard administrative duties: the ideal candidate is a highly skilled problem-solver with advanced expertise in spreadsheets, data analysis, and document creation. This role requires a sharp eye for detail, exceptional technical skills, and the ability to keep pace in a fast-moving environment. The Administrative Assistant will follow the Executive Director through meetings, capture action items in real-time, and proactively create systems, templates, and reports that streamline operations. Candidates must be highly proficient in Excel and/or Google Sheets, with a demonstrated ability to design graphs, analyze trends, and support budgeting processes.
Key Responsibilities
Executive & Administrative Support
Accompany the Executive Director to meetings, capturing notes, action items, and follow-ups in real time.
Track and manage tasks across multiple projects to ensure timely execution.
Draft, edit, and format correspondence, reports, and templates for internal and external use.
Type quickly (70+ WPM preferred) and accurately to keep up with a fast-paced workflow.
Data & Technology
Develop, maintain, and improve spreadsheets and databases for operational, financial, and compliance purposes.
Create graphs, dashboards, and visualizations to communicate trends and outcomes.
Design templates, trackers, and automated systems that improve efficiency and accuracy.
Support the Executive Director in interpreting data and preparing presentations.
Finance & Budget Support
Assist with creating and maintaining budgets, including expense tracking and forecasting.
Collect, organize, and reconcile receipts and financial records.
Generate financial reports, expense summaries, and documentation for leadership and board review.
School Operations & Compliance
Coordinate reporting and data submissions to district and state stakeholders.
Monitor compliance trackers for staff certifications, deadlines, and required trainings.
Assist with special projects that require data collection, analysis, and reporting.
Scheduling & Events
Maintain the Executive Director's calendar, including high-level scheduling, prioritization, and logistics.
Support preparation for leadership meetings, board meetings, and staff-wide events by creating agendas, presentations, and supporting materials.
Ensure follow-up actions from meetings are documented, delegated, and completed.
Qualifications
Associate's or bachelor's degree preferred; high school diploma or equivalent required.
Minimum of 2 years administrative experience, with strong emphasis on data management and technology.
Advanced proficiency in Google Workspace (Docs, Sheets, Calendar) and Microsoft Excel (pivot tables, formulas, charts required).
Experience with data analysis and the ability to create clear, compelling visual representations of information.
Strong financial literacy, including budget creation and expense tracking.
Exceptional typing speed (70+ WPM minimum; 80 WPM preferred).
Excellent organizational, multitasking, and problem-solving skills.
Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
Strong interpersonal skills, discretion, and professional judgment.
Call Center Specialist
Customer support representative job in Harahan, LA
Why Solar Alternatives?
Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.
In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.
Requirements
Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
A self-motivated, entrepreneurial mindset that is proactive and results-driven
Organized and goal-oriented with strong phone call and email etiquette
Able to set appointments with potential clients that can lead to sales opportunities
Maintain and update lead data in the company CRM tool
Initiate and support the sales process for the broader team
Consistent work schedule and reliable availability
Present yourself professionally and maintain a positive attitude with all prospects
Benefits
Benefits:
Base of $17 per hour plus commission per appointment set
Two weeks paid leave, plus 7 bank holidays
Health insurance, vision & dental
401K with company match
Advanced product and sales training to ensure success
Use of professional company tools including customized CRM and VOIP system
The peace of mind that comes with offering only best in class products, installation, and services
Auto-ApplyCall Center Representative
Customer support representative job in Houma, LA
Job Details Main - HOUMA, LA Full Time High School $15.00 - $17.00 Hourly None DayDescription
DEPARTMENT: Operations
REPORTS TO: Call Center Supervisor
JOB SUMMARY: The Call Center Representative serves as a trusted point of contact for customers and staff, providing friendly and efficient assistance to ensure positive banking experience across every interaction.
DUTIES AND RESPONSIBILITIES: The job responsibilities include, but are not limited to the following:
Promptly answer and direct both customer and internal phone calls.
Provide internal support to branch and department staff.
Review and balance remote deposit capture (RDC), mobile deposits, and ATM deposits daily to ensure accuracy and timely processing.
Manage returned mail and maintain accurate customer contact information.
Assist customers with online banking and mobile banking support such as password resets and feature guidance.
Perform debit card maintenance, including card activations, hot carding, limit increases, whitelisting and general support.
Handle customer research requests.
Process telephone account transfer requests promptly and accurately.
Manage daily CRM cases promptly and accurately.
Manage monthly reports (digital loss/stolen, restricted cards, limit changes)
Participate in bank-wide sales referral incentive program by identifying opportunities to promote bank products and services that best meet the customers needs.
Deliver exceptional customer service while always maintaining confidentiality and professionalism.
Participate in bank-sponsored community activities.
Follow all company policies and procedures
Any other task delegated by the Call Center Supervisor
Qualifications
EDUCATION AND EXPERIENCE REQUIRED:
High School diploma, GED, or equivalent.
Minimum 6 months in customer service
EDUCATION AND EXPERIENCE PREFERRED:
Previous Teller experience.
Previous call center experience
COMMUNICATION:
Must be able to provide information to supervisors, co-workers, and customers both verbally and in written format.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Proficient in Microsoft Word and basic understanding of Microsoft Excel and Microsoft Outlook.
Ability to pay close attention to detail.
Proficient in typing and 10-key calculator.
Ability to comprehend and analyze information in order to draw a conclusion.
Ability to multi-task in a fast-paced work environment.
Ability to organize and prioritize daily tasks.
Ability to read and interpret documents.
Must be able to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in trying situations.
Ability to present a business professional appearance.
Must have reliable transportation to commute to and from work.
PHYSICAL REQUIREMENTS:
Must be able to work at a computer station in front of a monitor for up to 4 hours at a time without the opportunity for a break.
Must be able to interact with the public utilizing various methods of communication.
Employee may be required to squat multiple times per day and remain in that position for short periods of time while accessing filing cabinets or distributing mail at ground level. This could occur as few or as many times as necessary to accomplish the required task.
Must be able to lift and carry approximately 20-30 pounds multiple times throughout the day
MENTAL REQUIREMENTS:
Must have the attention span to stay alert and attentive during a normal 8-hour workday.
The Call Center Representative I must be able to make sound, quick decisions based on the facts of a situation, and remain calm and in control in a possible ever-changing environment or an emergency.
Must be able to follow instructions and procedures exactly as trained or as directed by his or her supervisor.
Must be able to listen to, grasp, and respond positively to supervision and instructions by Management.
Physical and cognitive ability to perform the essential duties and functions of his/her job.
Call Center Representative
Customer support representative job in New Orleans, LA
Job Ad: Call Center Representative Seronda Network (New Orleans, LA )
Job Title: Call Center Representative Company: Seronda Network Salary: $34,000 - $55,000 Job Type: Full-Time
About Us: Seronda Network is a forward-thinking consulting firm that provides businesses with customized solutions to enhance operational efficiency and strategic growth. Based in Halifax, we are known for our client-centered approach and a culture that values innovation, collaboration, and personal growth. As part of our expansion, we are seeking a proactive and organized Call Center Representative to support our executive team.
Job Description:
Seronda Network We are seeking a dynamic and motivated Call Center Representative to join our team. In this role, you will serve as the first point of contact for our valued customers, providing exceptional service and support through various communication channels including phone, email, and chat. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Responsibilities:
Respond to incoming customer calls in a timely and professional manner.
Provide accurate information regarding products and services to customers.
Address and resolve customer complaints, troubleshooting issues effectively.
Document customer interactions and feedback in the database for future reference.
Collaborate with team members and other departments to ensure consistent service delivery.
Assist in training new employees on call center procedures and best practices.
Skills Required:
High school diploma or equivalent; Bachelor's degree preferred.
Proven experience in a call center or customer service role is a plus.
Excellent verbal and written communication skills.
Strong problem-solving abilities and active listening skills.
Ability to work in a fast-paced environment with minimal supervision.
Proficiency in using computer systems and software, including CRM tools.
Benefits:
Competitive salary range of $34,000 to $55,000.
Health, dental, and vision insurance.
Paid time off, including holidays and vacation days.
Opportunities for career growth and professional development.
Positive and supportive team environment.
If you're a motivated individual with a passion for organization and administrative excellence, we invite you to apply for the Call Center Representative role at Seronda
Auto-ApplyReservation Agent experience Opera or Opera Cloud
Customer support representative job in New Orleans, LA
Essential Functions
To perform the Reservationist position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
Process reservations by mail, telephone, telex, cable, fax or central reservation systems referral
Process reservations from the sales office, other hotel departments and travel agents
Know the type of rooms available as well as their location and layout
Know the selling status, rates and benefits of all packages plans
Know the credit policy of the hotel and how to code each reservation
Create and maintain reservation records by date of arrival and alphabetical listing
Determine room rates based on the selling tactics of the hotel
Prepare letters of confirmation
Communicate reservation information to the front desk
Process cancellations and modifications and promptly relays this information to the front desk
Understand the hotel's policy on guaranteed reservations and no-shows
Process advance deposits on reservations
Track future room availabilities on the basis of reservations
Help develop room revenue and occupancy forecasts
Prepare expected arrival list for front office use
Assist in preregistration activities when appropriate
Monitor advances deposit requirements
Handle daily correspondence; respond to inquiries and make reservations as needed
Make sure that files are kept up to date
Maintain a clean and neat appearance and work area at all times
Promote goodwill by beings courteous, friendly and helpful to guests, mangers and fellow associates
Walk around with the client and ensuring that they secure whatever services they are in need of
Get information about areas of interest in order to target more clients in particular seasons
Make arrangements for clients travel programs
Aware of all front office procedures and assist with reception duties when required
Fully aware of and adhere to health and safety, fire and bomb threat procedures
Willingly undertake any reasonable request made by management in any other areas of the house
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website
Configure rates on the hotels property management system
Other duties as assigned
Competency
To perform the Reservationist position successfully, an individual should demonstrate the following competencies:
Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments
Technical Skills - Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others
Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics
Interpersonal - Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others and try new things
Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings
Team Work - Balance team and individual responsibilities; exhibit objectivity and openness to the views of others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; ability to build morale and group commitments to goals and objectives; support team's efforts to succeed; recognize accomplishments of other team members
Written Communication - Write clearly and informatively; edit and proof work for spelling and grammatical errors; vary writing style to meet needs; present numerical data effectively; ability to read and interpret written information
Change Management - Develop workable implementation plans; communicate changes effectively; build commitment and overcomes resistance; prepare and support those affected by change; monitor transition and evaluate results
Leadership - Exhibit confidence in self and others; inspire and motivate others to perform well; effectively influence actions and opinions of others; inspire respect and trust; accept feedback from others; provide vision and inspiration to peers and subordinates; give appropriate recognition to others; display passion and optimism; mobilize others to fulfill the vision
Diversity - Demonstrate knowledge of EEO policy; show respect and sensitivity for cultural differences; educate others on the value of diversity; promote a harassment-free environment; build a diverse workforce
Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold hotel's values
Organizational Support - Follow policies and procedures; complete administrative tasks correctly and on time; support hotel's goals and values; benefit hotel through outside activities; respect diversity
Strategic Thinking - Develop strategies to achieve hotel's goals; understand hotel's strengths & weaknesses; analyze market and competition; identify external threats and opportunities; adapt strategy to changing conditions
Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; ability to deal with frequent changes, delays or unexpected events
Attendance and Punctuality - Consistently arrive at work on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time
Dependability - Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan
Initiative - Volunteer readily; undertake self-development activities; seek increased responsibilities; take independent actions and calculated risks; look for and takes advantage of opportunities; ask for and offer help when needed
Innovation - Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; present ideas and information in a manner that gets others' attention
Judgment - Display willingness to make decisions; exhibit sound and accurate judgment; support and explains reasoning for decisions; include appropriate people in decision-making process; make timely decisions
Motivation - Set and achieve challenging goals; demonstrate persistence and overcome obstacles; measure self against standard of excellence; take calculated risks to accomplish goals
Planning and Organizing - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans
Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments
Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality
Quantity - Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly
Safety and Security - Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly
Qualifications
The requirements listed below are representative of the knowledge, skills and abilities required for an individual to successfully perform the duties and responsibilities of the Reservations Agent position:
Language Ability
Effectively interact and communicate in English with people from diverse backgrounds
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Write routine reports and correspondence
Speak effectively before groups of customers or associates of the hotel
Math Ability
Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
Compute rate, ratio and percent
Draw and interpret bar graphs
Reasoning Ability
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram or schedule form
Computer Skills
Word processing and spreadsheet software
Payroll systems
Internet software
Opera database software
Contact Management systems
Utilize Microsoft Excel to create spreadsheets
Work Environment
The noise level in the work environment is usually moderate
The position is located in an office setting where the temperature settings are controlled
Physical Demands
Regularly sit and talk or hear
Frequently use hands to fingers, handle or feel
Safely navigate multiple flights of stairs
Position Status and Availability
A part-time, flexible (AM or PM) shift, Monday - Sundays, including holidays
Education and Experience
A high school diploma or general education degree (GED)
At least one (1) year of hospitality experience to include at least one (1) year of Front Desk experience
HP Customer Sales Representative
Customer support representative job in New Orleans, LA
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyCall Center Representative
Customer support representative job in Metairie, LA
Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey.
The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.
Key Responsibilities
Patient Communication and Support
Handle a high volume of inbound and outbound calls daily in a courteous and professional manner
Use approved call scripts to assist patients with scheduling, inquiries, and follow-ups
Focus on one-call resolution, directing calls or taking detailed messages when needed
Appointment Scheduling and Coordination
Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW)
Complete necessary scheduling checklists (such as Ortho Spine or Ortho Extremity)
Coordinate patient transportation (such as Uber) and confirm logistics
Follow up on approvals and referrals with attorneys, clinics, and insurance carriers
Patient Records and Insurance Management
Accurately collect and verify patient demographics and insurance details
Maintain and update patient accounts, including Workers' Compensation cases
Administrative Support and Documentation
Enter, retrieve, and update patient records in electronic health systems
Manage email communications with attorneys, providers, and internal departments
Process medical record requests and send necessary documents securely
Compliance and Confidentiality
Comply with HIPAA, privacy policies, and clinic procedures
Stay current with healthcare regulations and insurance policy changes
Qualifications
High school diploma or equivalent required; some college preferred
Experience handling high call volumes in a healthcare or customer service setting is strongly preferred
Familiarity with eClinicalWorks and medical terminology is a plus
Strong multitasking skills and attention to detail
Proficient in using computer systems and electronic health records (EHR)
Excellent communication and interpersonal skills
Benefits
Health, vision, and dental insurance after 60 days
Paid time off (PTO)
Continued education opportunities
Retirement plan options
If you are passionate about helping others and thrive in a dynamic call center environment, we encourage you to apply.
Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
View all jobs at this company
Video/Call Center Representative
Customer support representative job in Metairie, LA
Full-time Description
The Financial Specialist will engage with members in a blended Video/-Call Center environment consisting of telephone, interactive video, web chat, secure email, and online credit union interactions. Member interactions will be handled through interactive video, phone, email, live chat, and other electronic forms of communication. The Financial Specialist will work as part of a team under the direction of the Financial Specialist Manager. This representative will support department objectives through direct member interactions, adhere to quality standards, and perform administrative tasks.
Essential Functions/Responsibilities:
Provide exceptional member service through quality conversations and timely communications.
Conducts work in a Video/Call Center environment and in a variety of computer programs.
Ethically conducts operational tasks related to protecting members and credit union assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining, and ensuring the accuracy of all regulatory and procedural documentation.
Protects all member information and credit union trade secrets and business records as confidential and follows all credit union policies for communication with members, vendors, and associates.
Provide front-line member support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat, or other Digital Channels.
Process member support requests and inquiries, including, but not limited to Reg E Inquiries, Stop Payments, ACH inquiries, and Account Information. Close accounts, Password Reset, etc.
Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, deliver fulfillment materials, and upload approved accounts.
Maintain a personally professional and presentable appearance in all internal and external member interactions.
Be fully proficient with the video/phone system and online credit union tasks.
Engage with members in a professional and friendly manner while providing a positive brand experience during each member's interaction.
Maintains current knowledge and consistent compliance with regulations and credit union policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training.
Assist with troubleshooting and issue resolution tasks associated with the Video Banking or Telephone System and liaise appropriately with the Financial Specialist Manager, Branch, Operations, and/or IT staff in problem identification and resolution.
Work with individuals in other departments (retail branches, deposit operations, online credit union, and member relations) to address Video/Call Center Department issues and escalations.
Regular attendance is required, working at the worksite during regular Video/Call Center business hours.
Must have the ability to effectively cross-sell credit union products and services.
Collaborates with team members during times of excess workload to pick up overflow tasks.
Utilizes communication skills to identify and address members' needs while representing the Credit Union in a positive way.
Contributes to building profitable, long-term relationships with our members to reach our business objectives.
Works harmoniously with others with exemplary interpersonal skills.
Works on strict deadlines which require prompt attention to detail and reliable attendance.
Work Schedules:
Monday - Friday
8:00 AM - 5:00 PM
Location:
5500 Veterans Memorial Blvd., Metairie, LA 70003
Required Skills/Abilities:
Ability to communicate effectively in person, on-screen, over the phone, and in writing.
Ability to solve problems while working directly with external and/or internal members. Familiarity and high comfort level with a variety of electronic forms of communication, phone, video, social media, email, etc.
Strong attention to detail and ability to complete work accurately.
Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products.
Ability to think logically in order to analyze situations, resolve problems, and make sound decisions.
Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems.
Strong employee coaching skills.
Good organization and time management skills.
Ability to listen, develop/suggest solutions to problems, and retain confidential information.
Our full-time employees enjoy amazing benefits, including:
Medical, Dental, Vision, and Basic Life Insurance
Employer - Paid Supplemental Health Insurance
STD & Employer-Paid LTD
PTO & Paid Holidays
Requirements
Education and Experience:
High School Diploma or equivalent.
1-year member service, retail credit union, or equivalent experience.
Knowledge of credit union products and services (preferred).
Call Center Representative - Louisiana Pain Specialists
Customer support representative job in New Orleans, LA
About Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering.
Position Summary
As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism.
Key Responsibilities
Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner.
Schedule, reschedule, and confirm appointments according to provider availability and patient needs.
Verify insurance eligibility and coverage and collect or update patient demographic and contact information.
Triage calls appropriately, transferring to clinical staff or other departments as needed.
Document all patient interactions accurately in the electronic medical record (EMR) system.
Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care.
Manage high call volume while maintaining quality service standards and productivity metrics.
Qualifications
High school diploma or equivalent (required).
Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting.
Familiarity with medical terminology, insurance verification, and EMR systems is a plus.
Bilingual in English and Spanish is a strong advantage.
Excellent verbal and written communication skills.
Ability to handle confidential information with discretion and comply with HIPAA regulations.
Strong organizational and multitasking abilities.
Compassionate, patient-focused mindset.
Auto-ApplyCall Center Representative
Customer support representative job in New Orleans, LA
Job DescriptionDescription:
• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.
• The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information.
• The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy.
• The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician.
• The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel.
• The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents.
• The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls.
• The Telephone Operator shall provide general information and refer information to the appropriate services.
• The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc.
• The Telephone Operator shall provide general and patient information to direct person-to-person contacts.
• The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes.
• The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions.
• The Telephone Operator shall safeguard immediate work area from unauthorized visitors.
• The Telephone Operator shall accept collect calls as authorized by SLVHCS policy.
• The Telephone Operator shall conduct personal business through the use of public telephones.
• The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice.
Requirements:
EDUCATION AND QUALIFICATIONS:
• Associate Degree or equivalent.
MINIMUM REQUIRED SKILLS/EXPERIENCE:
• The Telephone Operator should have two years of previous switchboard experience.
• The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.
• The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.
• The Telephone Operator shall perform various communications and/or emergency activities.
Auto Customer Service Reps
Customer support representative job in Harvey, LA
1884 Westbank Expy., Harvey, LA 70058
Automotive Sales Influencer$1,600 per month Salary + Commission! The Skys the Limit!Required: A Strong Presence on Social Media - TikTok, Instagram, Facebook, etc.
Join the Tameron Kia Westbank Sales Team -
Where Personality Meets Opportunity!
Are you social media savvy, full of energy, and looking for a career that blends personality with real income potential? Tameron Kia Westbank in Harvey, LA (just minutes from downtown New Orleans) is hiring Automotive Sales Influencers to join our dynamic team!
Think of this as selling cars with a ring light, not a clipboard.If youre the friend everyone turns to for car advice, or the one who always gets the angles just right this is your moment.
Apply today and turn your camera skills and charisma into a career at Tameron Kia Westbank! Send your resume and a sample video or social media post to ********************
Why Tameron Kia Westbank?
We're not your average dealership - we're focused on digital-first sales strategies
Our modern showroom and in-house media resources give you the tools to stand out
Be part of a team that values authenticity, hustle, and heart
We're Looking For:
Confident, well-groomed, and outgoing individuals with a strong presence on social media - TikTok, Instagram, Facebook, etc.
Willing to create fun, engaging social media content daily to drive visibility and sales
No prior car sales experience needed - just the drive to connect, create, and close
A love for people and making genuine connections
What You'll Get:
$1,600/month salary plus commission - the sky's the limit!
Top-tier benefits package including health, dental, and vision
401(k) with company match
Paid training and continuous support
A fun, fast-paced environment where creativity is encouraged and rewarded
RequiredPreferredJob Industries
Customer Service
Reservationist - Emeril's
Customer support representative job in New Orleans, LA
Reservationists at Emeril's will answer phones and take dining reservations and also perform host/hostess duties during service. Experience in fine dining and “Open Table” reservation system preferred. Candidates for this position must have a professional, friendly and enthusiastic phone presence and ability to interact with guests with a positive impact. They should also have excellent written and verbal communication skills. Good grooming, the ability to get along well with others and to work in a fast paced environment are essential.
Call Center Representative
Customer support representative job in Slidell, LA
Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications
Auto-ApplyCommand Center Operator
Customer support representative job in New Orleans, LA
Control Room / Command Post Operator DEPARTMENT: Engineering REPORTS TO: Quality & Compliance Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Control Room / Command Post Operator for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.
Essential Duties and Responsibilities
Control all operations of building automation control room computer equipment
Dispatch and log all maintenance calls
Monitor Critical Life Safety panels and notify Engineer on Duty, management, and local authorities in the event of an alarm
Monitor the ALTUM system verifying, building, and closing work orders and PM's entered
Maintain an accurate log of events that occur pre-event, during event, and post-event
Dispatch all essential Engineering personnel for event incidents and being the central information point for all information during events
Keep Engineer on Duty informed at all times
Monitor elevator alarms and respond to help calls
Maintain an accurate record of keys and tools
Record all incoming calls kept in Daily Control Room Log
Be mindful of energy conservation
All other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must successfully pass a criminal background check
Must be at least 18 years of age
Must have excellent communication skills
Able to work nights, weekends, and holidays as needed
Must be able to function independently but also work as a team member
Education and/or Experience
High School Diploma or equivalent
Prior Control Room operation experience preferred
Prior dispatch experience preferred
Computer experience preferred (Microsoft Word and Excel)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Auto-Apply