Customer Support Representative jobs in Lakeville, MN

Job Description Large Law Firm seeks an experienced attorney for our Private Client practice in our Minneapolis office. Successful candidates will have three or more years of experience in estate planning, preferably with an emphasis on transfer tax planning, as well as trust and estate administration, including drafting trust agreements and wills, handling probate proceedings, administering trusts, and preparing gift and estate tax returns.Candidates must be collaborative and motivated to succeed in a client-focused, team-oriented environment. Candidates must also have excellent academic credentials, strong written and oral communications skills, and the ability to produce top quality work with minimal supervision. Admission in Minnesota is required.Admission in other jurisdictions, or willingness to seek admission, preferred.

Job DescriptionPrivate Client Associate Attorney – Minneapolis Direct Counsel is seeking a Private Client Associate to join a prestigious, nationally recognized law firm in Minneapolis. About the Role: This is a fantastic opportunity for an attorney with 3+ years of experience in estate planning, trust and estate administration, and transfer tax planning to join a collaborative, client-focused team. Key Responsibilities: Advising high-net-worth clients on estate and transfer tax planning strategies Drafting trust agreements, wills, and estate planning documents Managing probate proceedings and trust administration Preparing gift and estate tax returns Collaborating with a highly respected Private Client practice Qualifications: 3+ years of estate planning experience, with a focus on transfer tax planning Experience handling probate, trust administration, and tax returns Excellent academic credentials and strong written/oral communication skills Admission to practice in Minnesota (or willingness to seek admission in additional jurisdictions) Compensation & Benefits: Salary range: $225,000 – $300,000 (compensation varies by location) Hybrid work model (2-3 days in-office per week) Productivity and discretionary bonuses Comprehensive health, life, accident, and disability insurance 401(k) plan Significant career growth and development opportunities If you're looking for an opportunity to grow your practice in a top-tier Private Client group, apply today!

Your Impact All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising Service Associate - Plant Service Lead, this means focusing on Live Plants while: (1) Being friendly and professional while engaging vendors and associates to meet store needs, (2) Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate, and (3) Creating visually appealing product selections that are safe, clean, and easy for customers to access. The Merchandising Service Associate - Plant Service Lead is primarily responsible for overseeing execution of all assigned Live Nursery merchandising resets, service responsibilities and maintenance activities. This involves working outside in the garden center, ensuring merchandise is stocked, fronted, and priced according to planograms and store-specific merchandising standards (e.g., stock, displays, promotion space). The Merchandising Service Associate - Plant Service Lead works closely with the Merchandising Service Manager, MSA - Plant Service associates, , and store leaders to set and lead priorities for the MST Live Nursery team and identify store nursery service needs (e.g., materials, supplies, time) while also providing ongoing plant service updates and feedback. The MSA - Plant Service Lead is required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized while monitoring for potential theft or security risks. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What you will do br> Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications. Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) Although most of the time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understand customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. Listen to and responds knowledgeably and promptly to customer questions, taking them to areas of the store when necessary. Demonstrate sincere appreciation to customers. Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs. Empty plant racks onto plant tables merchandising by planogram, price, and color block as they arrive. Identify damaged or missing signage, displays, collateral and orders replacements in accordance with merchandising standards and planogram details. Update/validate wayfinding and product location signage as well as digital maintenance of this information throughout the store. Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales. Assist with culling and pricing dead and distressed plants. Maintain a high level of communication and partnership with MSM and red vest associates. Identify and communicate issues with quality, quantity, and additional needs to Outside Garden Supervisor and MSM. Adjust fixtures, rotates stock, displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes. Review, complete, and enter completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasks. Ensure all displays are safe and in working order and repaired/replaced as needed. Repair/seal damaged packaging and boxes including peg-hook items. Remove all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor. Replace light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.). Detect common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areas. Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. Adhere to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. Operate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Individual Contributor Required Qualifications: Less than 1 year 6 Months Live nursery experience or General Merchandising experience Preferred Qualifications: High School or GED Less than 1 year 6 Months Lowe's sales floor experience 6 Months Experience performing product merchandising tasks including reading planograms, setting up and tearing down displays Less than 1 year 3 Months Experience operating power equipment such as lifts, order pickers, and similar equipment About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. Pay Range: $17.00 - $17.70 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit **************************************** Associate Benefits (************************************************ Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health, Dental and Vision insurance Life and Disability insurance Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and Parental leave Adoption assistance Lowe's Associate Discount and broad discount platform Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range: $17.00 - $17.70 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit **************************************** Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

We are looking for students who can answer incoming telephone calls during our SHARE event; simply greet the caller and enter their information into our computer system (Beacon). Attend training session as needed Answer incoming phone calls Greet callers and enter information into computer system Abide by all University policies Student positions are open to individuals enrolled in a minimum of 6 TRAD credits at UNW . Required Qualifications Must be detail-oriented, organized and self-disciplined Able to interact with a variety of individuals in a professional, tactful and courteous manner Have strong phone and customer service skills Able to maintain confidential information and abide by all FERPA regulations Must have proficient computer skills Able to work independently and take initiative Understanding of and agreement with University of Northwestern's Declaration of Christian Community and Doctrinal Statement is essential

The Mission: Endeavor Business Media is a rapidly growing US-based B2B media and events company founded in 2017. Endeavor's mission is to deliver the highest-quality content in the B2B markets we serve and to do so in the various, multi-channel formats that today's industry professionals demand. From informative e-newsletters to in-depth monthly magazines to curated in-person events, Endeavor Business Media is committed to providing the best opportunities for professionals to stay knowledgeable and connect with marketplace colleagues that drive their industry forward. The Team: Endeavor places a high importance on its data-driven core values of accountability, continuous improvement, teamwork and being passionate about value creation in an environment that maintains minimal politics, directional clarity, high productivity and low turnover among good people. These values are adopted at all levels of the company across every sphere and give the company its operational advantage. Our departments and operating businesses have autonomy and place a high value on meritocracy, with a commitment to providing individuals with opportunities for growth and development. Job Summary: As a Customer Success Representative, you will be responsible for supporting our sales team with administrative and customer service duties that help drive revenue growth, customer retention, and customer satisfaction. Your contributions are vital to the success of our team and ensuring we meet the expectations of our customers. Essential Job Function: * Support sales team efforts * Facilitate email marketing campaigns * Facilitate mailed campaigns * Provide call lists to Account Executives * Assist in identifying cross-sale and up-sell opportunities * Support customer service activities * Handle customer inquiries and questions * Be the liaison between the customer and the Graphic Design Team for ad creative * Work with OEMs and the Graphic Design Team for ad creative * Support co-op functions for proper customer reimbursement * Administrative duties * Data entry in CRM * Order entry in CRM * Maintaining and updating sales reports * Pulling data from systems when Account Executives, Customers, or Management requests Core Competencies: * Strong communication and writing skills with an impeccable attention to detail * Ability to multi-task to support Account Executives, Customers, and Management needs * Approach the role with a team and collaborative mindset to provide high levels of service * Approach the role with a customer-centric attitude that is upbeat and positive Qualifications: * Prior customer service, administrative, or sales support experience preferred * Experience with CRM, marketing, and Microsoft Office tools preferred * Bachelor's degree in business, marketing, or other related field preferred We are excited to share that this position will be hourly, or non-exempt, and the pay range for this position is $21.15 - $23.07/hour, exclusive of fringe benefits or potential bonuses. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. If you are hired for this position at Endeavor, your final base salary compensation will be determined based on factors such as hiring location, skillset, prior years' experience, relevant education, certain degrees and certifications, training, and market considerations. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future & continued salary growth. We also offer a generous benefits package (more information on benefits listed below): We offer competitive benefits package including medical, dental, and vision: * 24/7 access to Telehealth services * FSA and HSA pretax savings accounts * Company paid life and disability insurance * 401(k) with company match * Paid parental leave * A generous FTO policy * 12 paid holidays! * Tuition assistance * Professional growth opportunities through continuing education * Mentorship program * Company Core Value Rewards * Employee Retail & Travel discounts To all current EBM employees: If you are interested in applying for this position, please apply through the internal career center. Endeavor Business Media is an equal opportunity employer. We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.

We are seeking a dedicated Customer Support Associate to join our team. In this role, you'll assist customers by providing exceptional service and resolving their inquiries, delivering exciting sales presentations and processing order requests. This position is perfect for individuals who thrive in a fast-paced environment and have a desire to make a real difference in customers' lives. Key Responsibilities of the Customer Support Representatives: Assist Customers: Provide direct support for customers by answering inquiries and addressing concerns related to sales, products, services, and billing Process Orders: Help customers with order processing, account updates, and service changes Provide Product Information: Offer detailed information about services, sales promotions, and upgrades to ensure customers make informed decisions Maintain Records: Accurately log customer interactions, troubleshooting steps, and resolutions Collaborate with Teams: Work closely with other departments to resolve customer concerns and ensure a smooth customer experience Follow Up: Conduct follow-ups to ensure customer satisfaction and resolve any additional issues Qualifications for the Customer Support Representatives: Previous experience in customer service or support is a plus Strong communication and problem-solving skills Ability to handle multiple tasks in a fast-paced environment Basic knowledge of products and services is an advantage but not required (training will be provided) Ability to work well in a team and provide excellent customer care What We Offer Our Customer Support Associates: Competitive pay with opportunities for growth Hands-on training to help you succeed in the role A supportive work environment focused on teamwork and collaboration Apply today to start your journey with us as a Customer Support Associate and become a valuable part of our customer support and sales team!

Granicus provides technology that empowers government organizations to create better lives for the people they serve. By offering the industry's leading cloud-based solutions for communications, meeting and agenda management, and digital services to more than 3,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 150 million people, creating a powerful network to enhance government transparency and citizen engagement. By optimizing decision-making processes, Granicus strives to help government realize better outcomes and have a greater impact for the citizens they serve. As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations to make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better understood. Job Description APPLY HERE - ****************************************************************************** What you get to do: Spend time with great customers helping them realize their goals utilizing our products and services Use your technical skills to troubleshoot bugs, create test scenarios and investigate software issues based on customer product use Be an expert in GovDelivery product knowledge. Seamlessly manage customer request tickets to meet Service Level Agreements (SLAs) Work collaboratively across multiple functional teams to continually innovate, enhance efficiencies while Contribute to 24/7/365 on-call support Be part of a fast-growing, positive company that contributes to helping more people live better lives Qualifications Skills & Requirements You have: Excellent customer service skills - the ability to be empathetic, accurate, compassionate, resourceful and conscientious The ability to communicate clearly and concisely The ability to evaluate, troubleshoot and follow-up on customer issues; replicate and document issues for further escalation The ability to be organized, professional and (hopefully) quick-witted A passion for social media or web-based software A true appreciate for easy to use, intuitive software Bonus experience! HTML, CSS, Photoshop Software as a Service (SaaS) support Digital communications Jira or another software engineering workflow application Digital Design Granicus is committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status APPLY HERE - ****************************************************************************** Additional Information All your information will be kept confidential according to EEO guidelines.

At Fooda, we bring better lunch experiences to office workers everywhere. We are on a mission to mobilize a global network of people, restaurants, and businesses to make food delivery more affordable, sustainable, reliable, efficient, and delightful for everyone. Our team is guided by the shared belief that it is not just about the food-it is about how food makes us feel and what it enables us to achieve. We take risks, embrace failure, ask questions, and learn from our mistakes because we know it is what we need to grow and succeed, both as individual contributors and together as a team Position Overview: In the role of Customer Support Representative, you will be instrumental in providing outstanding customer service that reflects our core values. You'll be responsible for efficiently resolving customer concerns and managing escalated calls, emphasizing a proactive and authentic approach. Your commitment goes beyond the norm, as you actively pursue solutions that not only address customer issues but also enhance the satisfaction of both our customers and restaurant partners. Key Responsibilities: Customer Support & Ticket Management Handle 80-100 tickets per day with a target SLA of 80%+ Address team inquiries and independently resolve complex tickets using best practices Ensure all tickets are completed by the end of the day and accurately tagged Follow up on customer inquiries and provide timely updates on ongoing cases Make independent support decisions regarding order cancellations, delays, and delivery issues Collaboration & Communication Work closely with external departments (sales, marketing, product, finance) to resolve complex issues Share new insights with the team to improve performance Attend all team and company meetings Actively participate in daily team standups, occasionally leading or backing up General Responsibilities Perform in-office duties and participate in LDRS Onboard and train new hires Update support policies and procedures in OneNote Identify and implement improvements in customer support processes Handle ad-hoc projects assigned by the manager and manage RP Dashboard pop-ups How we measure success: Customer Satistication Score (CSAT) First Response SLA % Consistantly complete projects as directed Lead and demonstrate support values Qualifications: 0 - 3 year of customer service experience, preferably in a high-volume setting Experience with customer service software, HubSpot proficiency preferred Excellent verbal and written communication skills Strong problem-solving abilities with a proactive approach Genuine empathy and a positive attitude in customer interactions Ability to collaborate effectively with internal teams Flexibility to adapt to changing priorities and scenarios Proven ability to take initiative in issue resolution Pay: $18-$20/hr Must be authorized to work in the United States on a full-time basis. No recruiters please.

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2024 USA Great Place to Work certified company: A position that is: Hourly, Full-time, Mon-Fri Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Profit Sharing accelerated by YOUR performance Stylish company provided uniforms and personal protective equipment Deliver locally and be home every night! Paid comprehensive on-the-job training A well-maintained fleet, with an average truck year of 2020 The CDL Driver / Customer Delivery Representative will professionally operate equipment to deliver product to the customer in a cost efficient, safe, courteous, timely manner. The Customer Delivery Representative is involved in customer service issues, ensuring the delivery meets the customer's needs. This position will manage the security and quality of Ascentek materials while loading and unloading of trucks and delivering to customers. Own your safety. Support safety culture with everything you do in your daily work. Provide excellent customer service on behalf of Ascentek. Build relationships with customers through friendly attitude when delivering. Maintain DOT requirements and Medical Card. Safely transport, unload, and deliver accurate and quality bulk and package and equipment to customers on-time. (Up to 30% overnight travel occurs) Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs. Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations. Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle. Use handheld electronics and applications to track deliveries to multiple customer sites daily, maintain ELD, utilize Samsara forward and driver facing camera system. Verify documents are complete and submitted at the end of every shift. Proactively communicate with Driver Managers/Dispatch on improvement opportunities in the field to make tomorrow a little bit better than today. Experience/Training: Meets all DOT qualifications in accordance with the Federal Motor Carriers Safety Regulations, Title 49 Code of Federal Regulations. No more than 3 moving violations in the last 36 months or 2 in the last 12 months No DWI or DUI in the past 5 years No Key crashes in the past 12 months or no more than one key crash in the past 36 Months. Key crashes include but are not limited to: rear end, lane change, intersecting and or loss of control. Prefer 2 years driving experience within the last 5 years and excellent customer service skills. Licenses/Certificates: Class A license; HAZMAT and Tanker endorsement and Medical Card. High school diploma/GED equivalent Knowledge, Skills, and Abilities: Excellent verbal communication skills. Professional and courteous with all internal and external customers. Attention to detail when unloading, completing paperwork, and digital logs. Expertise in DOT regulations and compliance. Physical demands: Must be able to sit, walk, twist, squat, recline, climb, kneel, grasp, push, pull, reach, repetitive motion. This is a physical job requiring frequent walking, and the ability to get in and out of the truck several times a day. The employee must have the ability to perform basic math-including addition, subtraction, multiplication, division, and fractions. This position requires the ability to operate a lift gate and barrel dolly when required. The ability to safely move packaged goods weighing up to 75 pounds and 30 - 55-gallon drums-weighing up to 500 lbs. The mental and physical requirements described here are the representative of those that must be met by an individual to successfully perform the essential functions of this position. Other equipment that may be utilized are electric pallet jacks, lift gates, and other PIT as needed. Mental Demands: Comprehend and follow instructions, perform assigned tasks, maintain an appropriate work pace, perform complex or varied tasks, relate to others, influence people, make decisions, direct, control, plan, interact with public or coworkers in written form, communicate orally, etc. Environmental demands: Extreme cold or heat, noise, vibration, exposure to (dust/ gas/ fumes/steam/chemicals), work outdoors, work at heights, working around moving machinery, walking on uneven ground, PPE required, etc. This position requires the driver to be in attendance during the entire process working in various weather conditions while loading and unloading the truck along with making deliveries. Exposed to various chemical and fluids. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. The anticipated hiring range for the role you are applying for is between $25 and $32 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below: Experience and qualifications: The depth of relevant experience and specific skills you bring to the position. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work. At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at ********************************** Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated. Pay anywhere from $18-20/hr depending on experience. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Basic computer skills Understanding of Microsoft Office Suite 3-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Retail experience Bilingual (English/Spanish) Microsoft Excel Logistics experience/supply chain experience Experience with FedEx, UPS, USPS, etc. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

MOBE guides people to better health and more happiness. We help people discover connections between aspects of their lifestyle that affect health and well-being, including their medications and supplements. Behind our innovative solutions are robust data analytics, digital application, and a uniquely human philosophy. With one-to-one connection and compassion, we motivate people to transform their lives. MOBE is a high-growth organization with a culture built on trust and collaboration and our team is our most significant asset. Supporting and empowering others is at the core of our service and is also the foundation of our culture. We value a workforce made up of people with differences who are eager to learn from each other and grow personally and professionally. We extend this approach to our partners and communities, seeking to increase understanding and expand opportunities across all groups. Your role at MOBE At MOBE, you will be an integral part of our team! Your role will be to support and learn from the existing Client Success team as you help MOBE create strong relationships leading to retention of our clients year over year. Responsibilities * Schedule, prep and participate in client meetings including assisting with presentation creation, capturing and communicating notes and follow up activities. * Assist in the identification and development of critical relationships across all client functions as to assure MOBE melds with key client constituencies. * Gather and document information and insights on assigned clients (help build out organizational charts and reporting relationships, capture noteworthy client news, etc.) * In collaboration with the CSM manage client initiatives (health fairs, virtual health fairs etc.) * Assist CSM with monthly and quarterly client reporting * Assist CSM in the client renewal process * Respond to client requests and questions in a timely manner, including, but not limited to participant eligibility issues, participant complaints, and engagement activities. * Maintain accurate and up-to-date client information in Salesforce and Notion

The Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. The results of these efforts should be a high retention rate of Annual Recurring Revenue (ARR), identification of contract expansion opportunities, and identification of Customers willing to participate in promotional projects such as case studies, testimonials, and reference requests. The primary goal of this role is to ensure the Customer is successfully and continuously finding value with their subscription in a manner that is mutually beneficial to both the Customer and Siteimprove. By combining your understanding of the Customer s definition of success with your expertise in the Siteimprove offerings, you will advise our Customers on how they can realize value and best leverage their solutions and services. Doing so time and again will result in you being a trusted advisor and strategic partner for our Customers and their go-to contact for all things Siteimprove. This will also result in other Siteimprove departments looking to you for knowledge about our Customers, which you will be willing and able to provide What you will be doing * Manage the entire customer lifecycle from post-implementation to retention & expansion * Manage a scaled portfolio & identify key industry trends and opportunities to impact customers at scale * Meet and exceed overall Customer gross and net retention goals with assigned customers. * Work with Customers to understand their business objectives and key performance indicators, and aid them in achieving their definition of success. * Utilize all available methods and tools for indications of improving or failing Customer health and respond accordingly. Examples include employing risk mitigation tactics or providing expansion leads to the Sales team * Work cross-functionally with key stakeholders in sales, renewals management, services, and marketing * Actively participate in knowledge-sharing activities, including but not limited to process improvements and Customer and industry trends. Provide feedback that will improve how Siteimprove works with our Customers. * Maintain practitioner-level knowledge of customer industries as well as product features, advantages, benefits, contract details, and selling points for effective communication. * Advocate on behalf of the Customer to other departments to ensure Customer needs are met * Keep up-to-date information, status, documentation, and other pertinent details of assigned Customers in Siteimprove s Customer Success tool. * Attend meetings and other company functions necessary to perform duties * Performs other related duties as assigned What we will require of you * You embody our core values: You are people-centric. You are customer-focused. You embrace and drive change. You have a passion to succeed. You find value in diversity and inclusion. * 2 3 years of experience in Customer Success or equivalent history in increasing Customer satisfaction, adoption, and retention. What we will love about you * Software-as-a-Service (SaaS) experience in a B2B Martech environment * Self-starter with a demonstrated record of acquiring knowledge above and beyond what is needed to complete assigned tasks * Strong listening ability and persuasiveness to use appropriate interpersonal styles and communication methods * Proven customer-focused experience ensuring the Customer perspective is a driving force behind business decisions and activities * Excellent problem-solving and creative thinking skills * Proven ability to be a business advisor by creating valuable business partnerships with Customers * Proven track record of delivering measurable results * Excellent verbal and written communication skills, working in a professional environment * Strong collaboration and teambuilding skills * Excellent time management, organizational, and planning skills * Ability to multitask and adapt to a fast-paced environment * Experience in digital marketing * Knowledge of and/or experience with a CRM tool * High-level knowledge of Digital Content Creation, accessibility, Search Engine Optimization, and Digital Analytics * Experience with screen share software * Familiarity with HTML or web content management is a plus In addition, we hope you will appreciate: * Rest and relaxation: Open Paid Time Off (OPTO) program for vacation, personal illness, mental health, or to care for a family member, 11 paid holidays, and volunteer leave. * Comprehensive benefits: National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans to meet your family needs, and more! * Prepare for the future: 401(k) with a company match to provide a better future in your retirement years. USD 66,400-77,300 per-year-salary Additional Compensation: Quarterly commissions subject to the terms of the applicable commission plan. At Siteimprove, we typically offer salaries that fall between the minimum and midpoint of the range. The pay for the successful candidate will depend on various factors, including work location, relevant knowledge, skills, qualifications, and experience. Siteimprove is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at ************************************

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need We are looking for a Client Success Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference! Are You: Driven by servicing clients with the highest level of customer service? Someone who thrives in a fast-paced, ever-evolving and highly visible environment? As the Client Success Specialist you will build and maintain relationships with our customers and provide ongoing day to day account support, recommending cost saving solutions and managing processes to optimize the productivity of their fleet. You will also contribute to the client's ability to achieve their company goals, as well as to Element Fleet's attainment of account retention and growth objectives. A Day in the Life Work with customers and internal cross-functional teams to develop the account strategy that best suites the customers' needs and goals. Executes day-to-day requests and activities, complex or routine, in accordance with client's policies, procedures and priorities. Uses discretion and independent judgment advising clients and works with client to recognize need and recommend solutions. Takes ownership of client issues and applies critical thinking and problem-solving abilities. Customer data analysis and/or reporting Leverages subject matter experts to quickly and efficiently resolve inquiries Requirements BS or BA in business or related field is required. Equivalent relevant experience will be considered in lieu of a degree. 2-5 years customer service or client account management experience is highly desirable, preferably in a B2B service environment Proficiency in various MS Office software applications, including Word, Excel, PowerPoint *Internally, this role is called, FPS Partner* The hiring base salary range for this position $60,400 - $83,050 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to ********************************* or call **************. Know Your Rights: Workplace discrimination is illegal

**Schedule: Monday - Friday, 10:30-7:30 pm EST, but can be flexible as needed.** This position can function remotely from anywhere in the Mountain, Pacific, and Central time zones within the United States. **What** **Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. + Solicit competitive intelligence information from customers. + Develop and maintain strong customer relationships with an assigned group of customer accounts. + Contribute to overall development and continuous improvement of the Veterinary Inside Sales function. **Qualifications** + Bachelor's degree preferred, but not required + Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred + 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry) + Excellent communication skills + Basic keyboarding and computer skills + Self-motivated to achieve goals **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with Manager or senior peers on complex and unusual problems + Strong selling and negotiation skills + Strong interpersonal skills: ability to make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work in a fast-paced environment and manage multiple tasks + Ability to work effectively in a team environment + Strong organizational skills; attention to detail + Proficient in Microsoft Word and Excel and Outlook **Anticipated pay range:** $52,990-$64,014 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/06/2025 *if interested in opportunity, please submit application as soon as possible The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are looking for a dedicated and customer-focused Remote Client Specialist to join our team. As a Remote Client Specialist, you will serve as the primary point of contact for our clients, ensuring their needs are met and exceeded. This remote position offers the flexibility to work from anywhere, along with enticing travel perks, collaboration with a wide range of vendors including hotels, cruise lines, and event ticket providers, and access to unlimited training opportunities to excel in client relations and coordination. Responsibilities: Act as the main liaison between clients and our services, building and nurturing strong client relationships. Understand and anticipate client needs, providing personalized recommendations and solutions for travel, accommodations, events, and more. Collaborate with various vendors, including hotels, cruise lines, and event ticket providers, to secure the best options for clients. Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail. Maintain open and effective communication with clients, ensuring their expectations are met and surpassed. Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors. Participate in comprehensive training provided by the company to enhance your client relations and coordination skills. Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions. Requirements: Must be at least 18 years old and authorized to work in the USA, Australia, Columbia, and Mexico. Possess a computer, smartphone, or tablet with reliable internet access to facilitate remote work tasks. Strong organizational capabilities, multitasking skills, and meticulous attention to detail. Exceptional interpersonal skills and a customer-first mindset to establish positive connections with clients, vendors, and team members. Excellent written and verbal communication skills for seamless interaction and coordination. Self-discipline, a strong work ethic, and the ability to work independently while meeting deadlines. A passion for providing exceptional service, understanding client preferences, and a commitment to continuous learning in a dynamic industry. Advantages: Embark on a fulfilling career as a Remote Client Specialist, where prior experience in customer service or client relations is beneficial but not mandatory. Comprehensive training and development opportunities will be provided. Seize unlimited training resources and tools, empowering you to stay updated with the latest trends, offerings, and best practices in client relations. Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise. Embrace the flexibility to choose your work schedule-whether full-time or part-time-and work from your preferred location with internet connectivity. Shape your earning potential without sales quotas or income caps, allowing you to define your income based on dedication and performance. Enjoy substantial perks, including travel incentives, exclusive vendor discounts, and thoughtful gifts, enhancing the rewarding aspects of your role. This is a business opportunity and is commission based. If you are passionate about delivering exceptional client experiences, coordinating a variety of services, and embracing a career filled with travel perks and training opportunities, we encourage you to apply. Join our team of dedicated Remote Client Specialists and embark on a journey that celebrates client satisfaction, collaboration, and the art of creating memorable experiences.

At Von Oben Solutions, we are seeking dedicated Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for managing customer relationships, resolving issues, and supporting the sales process to ensure that every customer interaction contributes to long term success. Your contributions will directly impact client satisfaction, retention, and ultimately, sales growth. Key Responsibilities as a Customer Experience Representative: As a Customer Experience Representative, you will ensure that business clients have an optimal experience with AT&T's products and services, from enrollment to ongoing support. You will monitor client interactions and proactively address any challenges to ensure a seamless experience. Work closely with the sales team to identify opportunities for upselling and crossselling based on client needs. Your role in nurturing relationships will help drive additional sales while ensuring clients are satisfied with the value our products and services provide. Address any concerns customers may have by ensuring swift resolution. As a Customer Experience Representative, your goal is to create positive experiences at every touchpoint, directly influencing sales and customer loyalty. Gather feedback and work closely with the sales and products teams to identify areas for improvement. Key Qualification as a Customer Experience Representative: A high school diploma or equivalent is required; a background in business, marketing, or related field is a plus. Previous experience in a Customer Experience Representative role or customer facing sales position is preferred. A passion for providing exceptional service while identifying opportunities to support sales growth. Strong verbal and written communication skills are a must. You should feel comfortable engaging with clients face to face, building trust and rapport to cultivate long term relationships. Ability to manage multiple clients and tasks while maintaining attention to detail. As a Customer Experience Representative, you will be responsible for tracking client interactions and follow ups to ensure a smooth experience. A reliable mode of transportation is required. If you're passionate about delivering exceptional customer service and supporting sales growth while ensuring that business clients have an outstanding experience throughout their journey, we encourage you to apply for the Customer Experience Representative role. #LI-Onsite

Customer Service Representative Transdev in St. Paul, MN is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: + Competitive compensation package of $17.30 with annual increases in January. Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. + Comprehensive understanding of policies and procedures + Meet or exceed established performance requirements. + Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. + Other duties as required. Qualifications: + High School Diploma, GED or equivalent. + Computer literate + Excellent customer service skills. + Ability to operate standard telephone system. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 4813 Pay Group: 2V9 Cost Center: 55872 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

We are seeking an enthusiastic and customer-oriented Sr. Client Specialist to join our Deposit Services team. In this role, you will serve as the face of the bank as the initial welcoming contact for clients and provides superior customer service while processing client requests in person, by phone or email in a positive professional environment. ***This is a float position with the primary location being Glen Lake. Ability to travel within the Twin Cities required*** RESPONSIBILITIES: Desire to work at multiple branch locations as needed, adaptability to different work environments and team dynamics Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience Ensure client identity verification procedure is followed with each client request Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures Ensure all required documentation is completed for all transactions Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department Sort, distribute, and process returned mail Assist with scanning of documentation into internal systems such as Accu Positively represent the bank in all interactions with clients, coworkers, and vendors Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available Adhere to the bank's policies, procedures, security requirements and government regulations including (but not limited to) BSA Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations QUALIFICATIONS: 6-12 months of BWB Client Specialist or equivalent banking experience. Prior retail or customer service experience Outstanding interpersonal and communication skills Professional, friendly demeanor Proficient with Microsoft Word, Excel, Outlook, and PowerPoint Knowledge of ITI and Integrated Teller a plus College degree preferred ABOUT BRIDGEWATER BANK: Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank. We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way. At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us? COMPENSATION & BENEFITS: The typical hourly pay for this role $22/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Parental leave 401(k) with employer match Paid vacation & paid holidays PLEASE NOTE: The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law. STATUS: Non-Exempt

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. * Process new and renewal business within timelines and quality standards, including updating and maintaining information in the client management system. * Escalate issues of increased complexity, according to department standards, to the applicable internal contact. * Provide clients with timely information including plan information, rates, contributions, and carrier contacts. * Set up policy notebooks for delivery to client; assemble proposals and other presentations for client and prospect meetings. * Address and resolve client questions and issues. * Assist in preparation of new and renewal proposals; stewardship reports; service plans; comparisons, and demonstrate creativity in presentation style. * Support service and production team in reaching overall agency revenue and retention goals. * Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards. * Assist with all aspects of marketing, as needed. * Take report and monitor claims (if applicable). * Document member and client communications in the client management services tool according to department standards. * Prepare presentations, spreadsheets, direct bill, accounting discrepancies and other communications based on the needs of the internal team and clients. * Assist clients with claims resolution. * Participate in company sponsored seminars, training workshops and webinars to enhance industry knowledge and education. * Other duties and responsibilities assigned by management. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business. * High school diploma or equivalent. * Demonstrated proficiency in computer applications such as Microsoft Office Suite. * Demonstrate strong organizational and project skills. * Strong communication and interpersonal skills (written and verbal). * Act with responsiveness, urgency and professionalism in all matters. * Prioritize work to achieve timely completion of the most critical and sensitive activities. * Respond quickly to client requests and work to provide appropriate information. * Accept accountability for the quality of work. Preferred Qualifications: * Five years of industry-specific experience. * LOB designations. * College or advanced degree. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid Work * Charitable contribution match programs * Stock purchase opportunities To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: ************************ For more information on careers, visit: *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: * **************************************** * ****************************************************** * ************************************ * ********************************** * ***************************** Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMCG