Service Planning Agent
Customer support representative job in Trenton, NJ
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Success Specialist
Customer support representative job in Somerset, NJ
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Somerset,NJ
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Bilingual CSR
Customer support representative job in Philadelphia, PA
Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested.
Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language.
Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills.
This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang;
Ability to clearly communicate complex messages over the phone.
Ability to navigate through multiple systems at a time.
ALL candidates must complete employment testing prior to submission.
Key Requirements and Technology Experience: -
HS Diploma or GED with 2 years of customer service experience
Must have strong verbal and written communication skills.
Call center experience is preferred
Healthcare industry experience
Medical background helpful
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Customer Service Representative
Customer support representative job in Blue Bell, PA
Job Description/Responsibilities
Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service.
Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include:
Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce).
Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text.
Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement.
Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers.
Adhere to company policies regarding customer service standards, safety guidelines, and security procedures.
Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability.
Maintain customer records, generate reports, and carry out general administrative responsibilities.
Provide support with administrative tasks related to the operations of the flight school.
This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly.
Qualifications/Skills
Excellent oral and written communication skills
Ability to work independently with little direct supervision and work as part of a team
Ability to accept responsibility
Effective multi-tasking and time management skills
Knowledge of Customer service principles and practices
Professional personal presentation
Attention to detail
Customer Service Representative
Customer support representative job in Fort Washington, PA
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Agency Services Representative Trainee
Customer support representative job in Robbinsville, NJ
Open to: General Public
Work Week: 35 (35-hour) Work Week
Salary: A99 ($36,448.51) (Non-Negotiable)
Existing Vacancies: 1
Program/Location
Department of Environmental Protection
Fish and Wildlife
Bureau of Law Enforcement
1 Eldridge Road
Robbinsville, NJ 08691
Scope of Eligibility
Open to applicants who meet the requirements below.
Description
Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required.
Specific to the Position
Under the supervision of the Central Region Captain, this ASR receives constituent phone calls, updates several law enforcement databases, files essential records, and assists the captain with clerical duties as needed. Due to access to law enforcement's sensitive records, this employee must pass a criminal history background check.
Preferred Skill Set
Experience in fishing and hunting is a plus but not required. Proficiency in Microsoft Office Suite and the ability to interact with the public and others in a courteous, timely and efficient manner.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Benefits
As a New Jersey State Department, NJDEP offers a comprehensive benefits package that includes:
Paid Benefit Leave
Holiday Pay
Alternative Workweek Program*
Telework*
Pension
Deferred Compensation
Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance
Flexible and Health Spending Accounts (FSA/HSA)
Commuter Tax Savings Program
Public Service Loan Forgiveness (PSLF)
Tuition Reimbursement*
*Pursuant to the State/Department's policy, procedures, and/or guidelines.
Residency
All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”.
Authorization to Work
Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations.
NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States.
SAME Applicants
If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email ***************, or call CSC at ************** and select Option #3.
Veteran's Preference
To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit ***********************************************************************
Equal Opportunity Employment
The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision.
DEP Notices of Vacancy have a 4:00 p.m. deadline on the closing date. When filing for these opportunities, please be sure to have your letter of interest and credentials sent electronically before 4 p.m. on the closing date.
The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request.
Customer Success Expert - Grid 151
Customer support representative job in Plymouth Meeting, PA
********************************************************************************
We are seeking a highly motivated and customer-centric professional to join our team as a Customer Success Expert with a focus on onboarding new clients. In this role, you will be responsible for ensuring that our clients have a seamless and satisfactory onboarding experience with our products and services. This role will serve to aid in building and maintaining a strong relationship with clients and prospective clients. The CSE will also handle managed duties such as account management, providing high-quality customer service, facilitating necessary meetings and working with all departments on high-level client communication.
Key Responsibilities:
Act as the primary point of contact for clients during the onboarding process, providing guidance and support to ensure a smooth transition onto our platform.
Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate for their needs and goals.
Provide training and support to clients on our products, services, and technology tools.
Collaborate with internal teams, including sales, product, and engineering, to ensure that client needs, and feedback are incorporated into the onboarding process and product development.
Proactively identify and address potential issues during the onboarding process and work with the relevant teams to resolve them.
Gather feedback from clients and use that feedback to inform our onboarding process and product roadmap.
Create and maintain customer success metrics and reports and provide regular updates to the relevant stakeholders.
Contribute to the development of best practices and playbooks for onboarding and customer success.
Transfer forms
Support with legal task and projects
Utilize a ticketing system to document and track any client issues or suggestions.
Organize routine internal meetings to coordinate company events for holidays, incorporating marketing strategies to ensure effective promotion and engagement.
Plan and execute marketing collateral for social media post and use as sales collateral.
Host regular meetings with stakeholders at client companies to gain insights into their current state and take any feedback from their team.
Follow up with management for any outstanding issues that have not been resolved.
maintaining an in-depth understanding of the company's business model and being capable of responding to customer inquiries pertaining to it.
Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share
Facilitate interaction and workflow among project team members, including third party service providers in order to ensure timely deliverable.
Collaborate closely with the IT, Product and Development team to ensure project timelines are tracked.
Assist the accounting department with invoice and billings.
Provide support to the accounting department in managing invoicing and billing processes.
Qualifications and/or work Experience Requirements:
Strong understanding of the onboarding process and best practices for customer success.
Excellent communication skills, both verbal and written.
Ability to build strong relationships with clients and work collaboratively with internal teams.
Strong organizational skills and attention to detail.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Proficiency in Microsoft Office, Canva, Adobe Illustrator
Experience with customer success metrics and reporting.
Strong problem solving
Detail-oriented
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to sit, stand, stoop or bend for an extended period (8 hours).
Must be able to lift and carry up to 5 lbs.
Must be able to listen and speak clearly on telephone.
Westcor offers some great perks:
Health, dental, and vision benefits
Employer-paid disability and life insurance
Flexible spending accounts
401K with company match
Paid time off and company-paid holidays
Wellness Resources
Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
Customer Service - Part-Time Nights/Weekends
Customer support representative job in New Hope, PA
Job Title: Customer Service Desk Assistant
Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth
Provide prompt and courteous service to the customers according to company policies
Operate the following equipment: cash register, fax machine, adding machine
Answer incoming phone calls and take messages when necessary
Investigate and resolve customer questions, complaints and problems
Interact with customers in a courteous and tactful manner
Assist in processing of courtesy card applications, issuing rain checks, etc.
Allocate cash to checkers and record amount assigned
Verify receipts and balance and settle drawers
Investigate and report shortages or overages
Refer difficult or unusual customer problems to a manager for prompt attention
Keep customer service area clean
Perform other functions as requested or required by business conditions, including operating the register, bagging, etc
Must be able to work Nights & Weekends
Physical Demands:
Stand on feet, bend, stoop or walk for the majority of the time
Auto-ApplyDirector of Customer Support, Service
Customer support representative job in Somerset, NJ
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Role Purpose
We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North America. This leadership role is responsible for defining and executing service strategies that drive operational excellence, revenue growth, and long-term customer partnerships within BEUMER Group's Customer Support Product Business Portfolio. The successful candidate will bring deep expertise in one or more of the following industries: minerals and mining, petrochemical, cement, or heavy industry, and will oversee all aspects of service delivery-including technical support, warranty management, and lifecycle services-across our portfolio of filling, packaging, and palletizing systems (including stretch hood solutions) as well as bulk material handling solutions (bucket elevators, hot-material feeders, and overland conveyors). Leading a team of technical field and office-based professionals, the Director will be accountable for performance, safety, and financial outcomes while continuously enhancing service capabilities and expanding the value of BEUMER's product business offerings.
Key Responsibilities
Strategic Leadership & P&L Ownership
Develop and execute service strategies that align with BEUMER's overall business objectives, ensuring continuous improvement and long-term growth in residential services.
Lead the Service organization with full P&L responsibility, driving profitable growth through spare parts, upgrades, modernization, retrofits, and service contracts.
Define and execute KPIs around equipment uptime, response time, MTTR, service contract attachment, and customer satisfaction.
Drive customer-focused initiatives to expand service offerings, increase contract penetration, and enhance spare parts and warranty sales.
Partner with Sales, Engineering, and Executive Leadership to develop proposals, service contracts, and lifecycle solutions that address customer needs and business opportunities.
Ensure alignment with company goals related to safety, quality, sustainability, and innovation.
Operational Excellence
Provide full-circle management of service operations, including service contracts, warranty agreements, upgrades, preventive maintenance, and technical support.
Standardize service processes across installation, commissioning, maintenance, and troubleshooting for conveyors, filling, and palletizing equipment.
Ensure compliance with all safety standards (MSHA, OSHA, and petrochemical site regulations).
Implement digital tools for predictive maintenance, remote diagnostics, and lifecycle planning.
Monitor KPIs for service performance, customer satisfaction, and financial results; implement corrective actions where needed.
Maintain oversight of hotline support, ensuring effective tiered escalation processes and swift issue resolution.
Drive risk assessment and mitigation strategies to safeguard contract execution and customer relationships.
Team Leadership
Build, mentor, and retain a high-performing service team, including regional managers, field service engineers, and support staff.
Foster a culture of safety, accountability, and continuous improvement.
Develop and implement training programs to strengthen technical expertise, safety awareness, and customer service excellence.
Ensure succession planning, workforce development, and talent retention to sustain organizational growth and resilience.
Customer Engagement & Commercial Growth
Serve as the primary executive sponsor for strategic customers, ensuring high-quality lifecycle support.
Drive service sales including LTSA/SLAs, audits, modernization packages, and training programs.
Proactively engage with customers to identify opportunities for service improvements, upgrades, and future contracts.
Represent BEUMER Group in customer meetings, negotiations, and strategic reviews, ensuring a balance of customer satisfaction and business performance.
Annual compensation range: $140,000.00 - $150,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Key Requirements and Professional Attributes
Bachelor's degree in Engineering, Business, or related field (Master's degree preferred).
Industry Expertise: Minimum 10+ years' leadership experience in Service/Aftermarket roles within industrial equipment supporting minerals & mining, petrochemical, or heavy manufacturing environments.
Technical Scope: Strong knowledge of conveying systems (overland conveyors, bucket elevators, feeders for hot materials) and/or end-of-line packaging systems (stretch hood, palletizers, filling solutions).
Proven track record of growing service revenue through spare parts, modernization, and service contracts.
Experience leading large, distributed service organizations with a mix of direct and indirect resources.
Strong financial acumen (budgeting, forecasting, ROI analysis).
Ability to engage credibly with senior-level customer stakeholders and negotiate service agreements.
Exceptional leadership, communication, and influencing skills across all organizational levels.
Ability to travel up to 50% of the time, based on business needs.
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
Customer Service Coordinator
Customer support representative job in North Wales, PA
Are you ready to be the backbone of a fast-moving logistics operation? Do you thrive in high-energy environments where your attention to detail, customer focus, and communication skills truly make a difference?
At Jillamy Packaging and Warehousing., were looking for a Customer Service Coordinator to join our team and take on a critical role in ensuring smooth day-to-day operations. Youll be the friendly face (and voice!) our customers rely on, while managing logistics details that keep things running seamlessly.
What Youll Do:
Be the key liaison between our customers, carriers, and internal teamsscheduling trucks, confirming shipments, and solving any issues that pop up.
Enter and tender loads, follow through on problem resolution, and support both current and potential customers.
Create and manage essential shipping documents like Pick Tickets and Bills of Lading (BOLs).
Pull inventory from our 3PL partners and keep our systems updated with timely, accurate data.
Monitor inventory levels and flag any discrepancies.
Deliver regular and ad hoc reporting with precision.
Follow and enforce Standard Operating Procedures (SOPs) and compliance standards.
Maintain well-organized, up-to-date documentation and digital records.
Support safety, operational excellence, and continuous quality checks.
Requirements:
? What You Bring:
Minimum 1 year of experience in a warehouse, contract packaging, or customer service role.
High School Diploma or equivalent required.
Ability to lift up to 50 pounds (with equipment or assistance).
Excellent communication, organization, and problem-solving skills.
Comfortable multitasking in a high-volume, deadline-driven setting.
Experience with Microsoft Office and logistics-related technology.
A calm, professional demeanoreven under pressure.
A commitment to punctuality, safety, and team collaboration.
Authorization to work in the U.S.
What We Offer:
Competitive pay + annual performance reviews
Medical, Dental, Vision, and Rx plans
401(k) with employer match
Short- and Long-Term Disability Insurance
Voluntary Life/AD&D coverage
Paid Time Off + Holidays
Direct Deposit + Employee Support Programs
Equal Opportunity Employer
Jillamy, Inc. is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, gender, national origin, age, disability, veteran status, or any other legally protected status.
If you require a reasonable accommodation during the application process, please contact our Human Resources Department.
Compensation details: 18-22 Hourly Wage
PI1433b44780ac-31181-30097278
Sales Representative / Customer Service - FASTSIGNS
Customer support representative job in Cherry Hill, NJ
Benefits: * Opportunity for advancement * Paid time off * Training & development * Competitive salary * Employee discounts Are you a natural people person who thrives on helping others succeed? Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role
As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers-helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish.
What You'll Do
* Serve as the face of FASTSIGNS, greeting and assisting customers
* Consult with clients to understand their needs and recommend solutions
* Prepare estimates, process work orders, and manage project timelines
* Collaborate with the production team to ensure timely delivery
* Participate in daily team huddles and contribute to marketing efforts
* Maintain organized records and follow up with clients to ensure satisfaction
What You'll Gain
* Extensive training-both online and in-person
* A clear path for career advancement
* A dynamic, fast-paced environment where no two days are the same
* The chance to work with a global leader in the signage industry (700+ locations worldwide)
* A supportive team that values your ideas and growth
Who You Are
* Outgoing, friendly, and eager to learn
* A great listener with strong communication skills
* Organized and detail-oriented
* Comfortable with technology and multitasking
* Passionate about helping others and solving problems
Why FASTSIGNS?
We're more than signs-we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive.
Ready to make your mark? Apply today and start building a career you're proud of.
Inbound Customer Support Agent
Customer support representative job in Philadelphia, PA
We are seeking an Inbound Customer Support Agent to be the friendly voice our customers turn to for assistance. In this role, you will handle incoming calls, providing helpful information, resolving inquiries, and ensuring a positive customer experience.
Key Responsibilities:
Handle a high volume of inbound calls from customers in a professional and courteous manner.
Address customer inquiries related to products, services, and account issues.
Resolve customer complaints and issues effectively, ensuring customer satisfaction.
Document all interactions accurately in our CRM system for future reference.
Provide feedback on recurring issues to management to help improve processes.
Collaborate with other team members to ensure a seamless customer experience.
Qualifications:
Excellent communication and interpersonal skills.
Strong problem-solving capabilities and ability to think on your feet.
Strong interpersonal skills to build rapport with customers and work collaboratively with team members.
Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
Reservation Agent
Customer support representative job in Middletown, PA
Job Description
For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!
It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.
DUTIES
Phone Call Management
Quick and Accurate Reservations Entry
Providing Excellent Customer Service to all Clients
Providing Dispatch Support
Upselling Packages and VIP Services
Trip Management and Administration
QUALIFICATIONS
Knowledge of local area and routes strongly preferred
Excellent attention to detail required
Excellent customer service skills required
40 WPM typing skills required
Education: High School Diploma or equivalent required
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
Software/Hardware: An understanding of MS Office Applications
Job Posted by ApplicantPro
Tilebar - Specialist, Client Exp
Customer support representative job in Burlington, NJ
Who We Are Soho Studio/TileBar, founded in 2006, is not your traditional tile company. We're a modern, tech-savvy, and design-forward brand that's reshaping the tile and home décor industry in the U.S. By combining cutting-edge technology with distinctive product design, we're making it easier than ever for homeowners, designers, and contractors to shop for tiles online.
As we continue our rapid growth, we're looking for a passionate and highly motivated Client Experience Specialist to join our team and play a key role in delivering the outstanding service that sets TileBar apart.
What You'll Do
As a Client Experience Specialist, you'll be the voice of TileBar - the first point of contact and support for our clients across multiple channels, including phone, email, live chat, messaging, and social media. You'll be part of a collaborative team that resolves client issues with care, empathy, and precision.
Your Day-to-Day Responsibilities:
Deliver exceptional client support via phone, email, chat, and social media
Troubleshoot and resolve client issues quickly and effectively
Act as a subject matter expert on our products and services
Build rapport and establish trust with every interaction
Collaborate with peers and escalate concerns when needed to ensure client satisfaction
Maintain professionalism and integrity, even in challenging situations
Adapt to fast-changing environments and technologies
Contribute to a positive team culture by showing initiative, accountability, and dependability
âś… What You Bring
High School Diploma or equivalent (required)
1-3 years of customer service or contact center experience
Bonus if you've worked in tile, building materials, furniture, textiles, interior design, or e-commerce
Familiarity with Microsoft Office Suite; experience with SalesPad, Magento, or Zendesk is a plus
Strong communication, active listening, and problem-solving skills
Ability to balance client satisfaction with company priorities
A positive attitude and a passion for helping people
Why You'll Love It Here
We don't just care about your work-we care about you . Here's what we offer:
$20-$24/hour based on experience and location
Medical, Dental, and Vision Insurance
401(k) with 4% Company Match
Telehealth & Disability Insurance
Life Insurance
Flexible Spending Account (FSA)
Paid Time Off and Personal Days
Free Daily Lunch
Employee Assistance Program
We're Better Together
At Soho Studio LLC/TileBar, we're committed to building a diverse, inclusive, and supportive workplace. We believe that great ideas come from everywhere, and we welcome applicants from all walks of life. We're proud to be an Equal Opportunity Employer.
Ready to Join the TileBar Team?
If you're a proactive problem-solver who thrives in a fast-paced, customer-focused environment, we'd love to hear from you. Apply today and help us build the future of tile, one client at a time.
Customer Service
Customer support representative job in Cherry Hill, NJ
1401 Chapel Ave W, Cherry Hill Township, NJ 08002
Appointment Setter / Renewable Energy Customer Service Independent Contractor - 1099$20 per Hour / 5-Hour Days / 4 Days per Week Commissions Totaling $1,000 per Solar Deal Closed $150 Sit Commission
Paid TrainingExperience in Customer Service and
Door to Door Prospecting
Sunwise Energy is a trusted leader in solar panel installation and renewable energy solutions and we need to hire an Appointment Setter. We help homeowners and businesses save money, increase property value, and reduce their carbon footprint. With thousands of successful installations, were proud to deliver reliable clean energy backed by strong warranties and exceptional service.
Ready to launch your career in renewable energy?
Apply now and join us in powering a brighter tomorrow.
Why Join Sunwise Energy?
Mission-driven work: Help families and businesses transition to clean, renewable energy.
Career growth: Opportunities to advance into sales or team leader postions.
Trusted brand: Work with a company known for transparency and customer-first service.
Supportive team: Paid training and ongoing mentorship to help you succeed.
Benefits:
$20 per hour; 5-hour days; 4 days per week
Commissions totaling $1,000 per solar deal closed
$150 sit commission paid at successful sit and remaining balance paid at solar installation
Paid training and career development
Advancement opportunities in renewable energy sales
What Youll Do:
Face to face interactions with homeowners to schedule solar consultations.
Collect homeowner information to help assist sales team.
Work closely with the sales team to ensure smooth handoffs.
Meet daily and weekly appointment-setting goals. (3 - 5 leads per day)
What Were Looking For:
Excellent communication and interpersonal skills
Experience in customer service and door-to-door experience (1 year experience preferred)
Must have tablet or ability to acquire one
Self-motivated and goal oriented.
Comfortable working in a fast-paced environment.
Positive attitude and team-player mindset.
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Client Specialist
Customer support representative job in Philadelphia, PA
Full-time Description
1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person.
2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients.
3. Record and transmit clear, concise, and timely messages from callers and visitors.
4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence
5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area.
6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services.
7. Assist clients with the application process as needed and connect clients with resources.
8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders.
9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction.
10. Other Duties Assigned.
Requirements
? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required).
? Ability to secure health clearances every two years and TB once (required).
? High school diploma
? Good communication skills
? Customer service oriented
? Bilingual (Spanish and English)
Salary Description $16.35
Client Engagement Specialist
Customer support representative job in Philadelphia, PA
Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences.
We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you!
Client Engagement Specialist Responsibilities:
Interact with potential consumers by educating them on products and services our clients provide
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
Complete customer's orders efficiently and accurately
Client Engagement Specialist Requirements:
0-2 years of experience in a customer-centric role is preferred
High School Diploma or equivalent
College Degree is preferred but not required
Strong ability to communicate effectively
Aptitude for taking on multiple responsibilities with versatility
Client Engagement Specialist Incentives:
Positive and diverse working culture
Opportunities for career advancement
Closures on all major holidays
Travel opportunities and company events
Consistent Schedule and job security
Auto-ApplyClient Onboarding Specialist IV
Customer support representative job in Philadelphia, PA
Are you ready to make a significant impact on the InstaMed Network.
As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience.
Job Responsibilities:
Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements.
Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Research, synthesize, and verify customer information to facilitate outreach and resolution.
Identify potential fraudulent accounts using investigative skills and available resources.
Manage multiple work queues and prioritize tasks to provide the best possible customer experience.
Maintain a professional and courteous manner while addressing customer calls or emails.
Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience.
Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines.
Document progress and next steps for internal transparency.
Perform any other duties applicable to the position.
Required Qualifications, Capabilities, and Skills:
Strong attention to detail, organizational, and time management skills.
Effective and professional communication skills.
Resourceful analytic thinking and sound judgment.
Preferred Qualifications, Capabilities, and Skills:
Customer-facing experience preferred.
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial.
Proficiency with Microsoft Office and ability to easily learn new software/programs.
Auto-ApplyClient Experience Specialist (50525)
Customer support representative job in Camden, NJ
Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
* Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
* Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
* Maintain team folders• Create Kit to mirror updated quote
* Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts.
* Train new staff members on policies, practices and NAV program
* Maintain national account customer cards to include accurate information for accounting contacts
* Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
* Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
* Create/Send monthly Invoices for all national accounts
* Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
* Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
* Create/ Send Credit Memos, and Apply or Move Payments when needed
* Research leads and pass on to Account Manager to pursue
* Other duties requested by Account Manager as needed
SKILLS:
* Oral and written communication skills
* Customer relations, customer service and interpersonal relation skills
* Organization, planning, time management skills
* Professionalism and diplomacy skills
Client Success Specialist
Customer support representative job in Manalapan, NJ
Job Summary/Objective
Client Success Specialist play a crucial role in the maintenance and enhancement of client relationships. They act as the primary point of contact for clients, addressing inquiries, providing product or service information, and resolving any emerging problems with accuracy and efficiency. Their role is multilayered, requiring a balance of communication skills, product knowledge, and problem-solving abilities to ensure clients receive outstanding service and support. They work with users over the phone, email or a chat system and will help them with issues.
As a Client Success Specialist you will perform document triage, scan and upload documents, perform data verification and data entry functions, run reports, mitigate issues, and frequently review business rules. Client Success Specialist will communicate directly with clients, primarily through email and phone, and work closely with our internal teams around the globe. We focus on collaboration, ability to adapt to client needs, listen and provide awesome support external and internal.
Key Responsibilities
Adheres to clients' Business Rules, SOPs and PMDA requirements for assigned tasks
Maintains working knowledge of products and/or services
Answers incoming customer telephone calls in a courteous and professional manner
Researches and resolves customer inquiries
Effectively communicates customer issues and concerns to all applicable internal staff members
Acting as the first point of contact for client inquiries, concerns, and requests, ensuring a prompt and reliable response
Building and nurturing strong relationships with clients to understand their needs and ensure their satisfaction
Resolving client issues and complaints with a solutions-oriented approach, aiming to maintain and improve client trust
Collaborating with cross-functional teams to address client needs and coordinate service delivery
Tracking and managing client accounts, keeping accurate records of client interactions, transactions, and feedback
Examine documents submitted by field representatives and HCPs; verify data; prepare for scanning and upload
Monitor and keep client's inbox organized and tidy; respond to queries with appropriate client email address and email signature
Performing data entry functions that include but are not limited to hand entering or using an optical character recognition (OCR) program for business documents and forms requiring entry into the internal systems. They will be responsible for performing data entry, visual review of forms for errors and mitigation and maintaining accurate batch control records.
Ensure data entry accuracy of sample request forms, packing slips, follow-up letters and signature audits
Must maintain an acceptable keying speed and accuracy for data entry
Must be cross trained on all clients and be willing to perform back-up responsibilities
Must have the ability to toggle between applications simultaneously
Strong ability to multitask; manage multiple projects effectively, handle distractions well, adaptable to new responsibilities
Employs effective oral and written communication skills to ensure appropriate error mitigation communication
Utilizes organizational skills to prioritize deliverables to accomplish work in established timeframes.
Demonstrates strong teamwork skills to ensure that processes, procedures, and best practices are consistent with company culture
Proactively identifying innovative ways to accomplish tasks and driving toward process efficiencies.
Collaborate with Client Success Analyst
Communicate with Operations Manager to avoid workflow issues
Serve as the primary point of contact for patients navigating prescription fulfillment.
Track and follow up on pending prescriptions to reduce drop-off rates.
Maintain accurate records in CRM and patient management systems.
Identify and escalate barriers to conversion (e.g., prior authorizations, cost concerns).
Proactively reach out to patients with new prescriptions to initiate the conversion process.
Monitor conversion metrics and identify opportunities for improvement.
Support inbound inquiries related to prescription status and treatment onboarding.
Qualifications /Skills
High School diploma or equivalent is preferred.
Two to three years of clerical experience in a business environment.
Two to three years of customer-facing role experience, preferably handling customer service.
Pharmaceutical industry experience preferred.
Proficiency in using Microsoft Office, particularly Word, Excel and Outlook.
Experience with web-based applications.
Professional verbal and written communication skills including grammar, spelling, punctuation, etc.
Friendly and empathetic demeanor.
Strong interpersonal skills and professional presentation.
Strong organizational and prioritization skills.
Ability to adapt to changing situations.
Strong follow-through on projects and duties.
Aptitude to prioritize and plan work activities and use time efficiently.
Ability to deal with frequent change, delays or unexpected events and capability to adapt to changes in the work environment and manage competing demands.
Strong observation skills with the ability to pay close attention to details.
Reliable attendance and punctuality a must.
Salary Range: $35,000 - $45,000 annually, depending on experience and qualifications.
Benefits Overview:
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Paid time off (vacation, sick leave, holidays)
Parental leave
Medvantx is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
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