Post job

Customer support representative jobs in Lower Merion, PA - 1,615 jobs

All
Customer Support Representative
Client Specialist
Client Service Associate
Customer Service Representative
Customer Relations Specialist
Reservations Agent
Customer Service Administrator
Center Specialist
Customer Support Specialist
Service Specialist
Client Care Representative
Claims Service Representative
Customer Retention Specialist
  • Customer Support Specialist

    Garfield Refining 3.8company rating

    Customer support representative job in Philadelphia, PA

    Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
    $44k-62k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Admin

    Agilent Technologies, Inc. 4.8company rating

    Customer support representative job in Wilmington, DE

    Handle a high volume of phone calls, chats, and emails in a Call Center environment. Solve problems of limited scope and complexity, taking ownership of customer issues and resolutions. Place phone and written customer orders. Grow and maintain custo Customer Service, Service, Manufacturing, Retail, Customer
    $32k-38k yearly est. 5d ago
  • Regional Installation & Service Specialist - Northeast

    Silentia Us

    Customer support representative job in King of Prussia, PA

    About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan
    $46k-86k yearly est. 5d ago
  • Associate, Client Accounting Services-Small Business

    Baker Tilly Virchow Krause, LLP 4.6company rating

    Customer support representative job in Philadelphia, PA

    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: An Associate within the Client Accounting Services Consulting Team is responsible for providing accounting and financial reporting support services to clients. This role works as part of a team to complete deliverables for clients in a timely manner, with high quality and accuracy. This role works on several clients across various industries and geographies. Provide best in-class basic accounting and financial reporting support services to clients under direct supervision and with an emphasis on being responsive, timely, professional and accurate Provide accounting related services to our clients including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly and year end reporting Provide team with basic support to accomplish client deliverables Prepare client statements and reports for next level review Proactively communicate status of work, ask timely questions and seek clarity from lead on client engagement when needed in order to keep work progressing Answer basic accounting and software questions, escalating as needed Meet client service expectations through adhering to quality and timely client deliverables, and meeting time budget expectations Responsive to questions/concerns from team members and clients (internal and/or external) Execute on defined processes and procedures and share ideas or recommendations for improvements Promptly communicate roadblocks and inefficiencies as they arise Maintain and expand knowledge base of accounting principles and practices Apply learning from one client engagement to the next and share learning with fellow team members where relevant Stay current with updates and improvements on applicable technology platforms and obtain certifications as directed by supervisor Qualifications Bachelor's degree in accounting or related field required 0-2 years of experience in accounting, bookkeeping, or related field desired. Professional services experience a plus. Knowledge of accounting, bookkeeping and payroll principles related to classifying, recording, and summarizing data and making computations to compile and keep financial records preferred Experience in Sage Intacct, QuickBooks and/or Bill.com a plus Experience and knowledge working within MS Office Suite
    $78k-105k yearly est. 8d ago
  • Client Care Representative

    Benjamin Franklin Plumbing Ocean City 4.0company rating

    Customer support representative job in Philadelphia, PA

    Plumbing Careers at Benjamin Franklin Plumbing Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARY This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager. JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls MINIMUM REQUIREMENTS High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred
    $26k-36k yearly est. 8d ago
  • Customer Service Representative

    Risus Talent Partners

    Customer support representative job in Newtown, PA

    Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program
    $28k-36k yearly est. 4d ago
  • Client Services Associate

    Pacer Group 4.5company rating

    Customer support representative job in Pottstown, PA

    Title: Client Services Associate Location: Pottstown, PA | Onsite | Full-Time Please Note: Fresher can also apply Job Type: Full-time Job Description: We are seeking a dedicated and professional Client Services Associate to join our dynamic team. This role involves providing exceptional support to clients, managing service requests, and ensuring client satisfaction within a fast-paced financial services environment. The ideal candidate will possess strong communication skills, analytical abilities, and familiarity with Salesforce to effectively serve our clients and contribute to organisational success. Responsibilities: Act as the primary point of contact for clients, addressing enquiries promptly and professionally Manage client accounts using Salesforce, ensuring all information is accurate and up-to-date Assist clients with service requests, account updates, and troubleshooting issues related to financial products Analyse client data to identify trends, opportunities for improvement, and potential risks Collaborate with internal teams to facilitate seamless service delivery and resolve client concerns efficiently Maintain comprehensive records of interactions and transactions in accordance with company policies Support the onboarding of new clients by providing detailed information and guidance throughout the process Qualifications: Proven experience in a client-facing role within US Staffing industry Proficiency in Salesforce or similar Customer Relationship Management (CRM) systems Excellent communication skills, both written and verbal, with an ability to explain complex concepts clearly Strong analysis skills with the ability to interpret data and generate actionable insights Organised, detail-oriented, and capable of managing multiple priorities simultaneously Demonstrated ability to work collaboratively within a team environment whilst maintaining a high level of professionalism This position offers an excellent opportunity for individuals eager to develop their career in client services within the financial sector. We value proactive problem-solvers who are committed to delivering outstanding service and fostering long-term client relationships.
    $36k-48k yearly est. 2d ago
  • Plasma Center Specialist/Phlebotomist

    B Positive National Blood Services LLC 3.1company rating

    Customer support representative job in Narberth, PA

    The Plasma Center Specialist will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Quality Assurance Manager and Physician Substitute on site. The Plasma Center Specialist ensures donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards. Essential Duties and Responsibilities (the following list is intended to be a guideline. Other duties and responsibilities may be assigned): Duties to include but not limited to: Greet and register donors Administer health history questionnaire to donors Assess and record donor weight and vitals Ensure facility and equipment are clean and maintained according to regulations Set up, operate, and maintain instruments used for donor qualification and donation, as well as for the processing and storage of donor samples and products. Perform and document Quality Control and routine maintenance, and report any equipment issues as required Communicate delays and other issues to center management, nurse and/or other necessary parties Assess supply inventory; order and restock, as needed Document activities and issues Answer donor inquiries Read, write, and understand the English language Document operational and maintenance activities when necessary Quarantine and discard unacceptable samples and products Pack, label and ship samples and products to meet suppliers' requirements Store products in and maintain organization of large, walk-in, sub-zero freezer Prepare site and perform phlebotomy Attend to donor's needs, including donor reactions Promote customer satisfaction through appropriate interaction and responsiveness to customer needs Report all unsafe situations or conditions to supervisor Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs Other duties, as assigned Requirements Education and Experience: High school diploma or the equivalent (must show proof). Previous experience or education in a health-related field helpful. Phlebotomy certification preferred. Required Skills/Abilities: Must be able to operate accurately the following equipment: Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.) Nexsys PCS Hematastat II Refractometer Safepette Spot Vitals Signs monitor (Blood Pressure/Pulse & Thermometer) Memory Monitoring Thermometer Relative Humidity Monitor Scale Stadiometer Freezer Sealer Centrifuge Thermometer Tachometer Stop watch Physical Requirements: Read computer screens, procedure manuals and other documents. Hear doorbells, alarms, telephone, and other mechanical devices. Work confidently while being observed during frequent quality inspections. Work in walk in - Sub zero freezer(s) Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms. Vision abilities required by this job, including close vision Required to stand for extended intervals, walk, climb and balance; stoop, kneel and crouch. Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity. Ability to read while standing or sitting in front of a computer for short periods of time. Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves B Positive Plasma Offers: Competitive Wages Flexible scheduling Positive Work Environment Paid training opportunities Comprehensive Medical and Dental Benefits Paid Time Off 401(K)
    $32k-47k yearly est. 7d ago
  • Customer Service Representative

    LHH 4.3company rating

    Customer support representative job in Bensalem, PA

    Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $22 hourly 1d ago
  • Claims Service Sales Representative

    CWA Recruiting

    Customer support representative job in Montgomery, PA

    Property & Casualty Insurance Montgomery County, Pennsylvania As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others. Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.
    $34k-40k yearly est. 5d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Albert Reyes-State Farm Agent

    Customer support representative job in Philadelphia, PA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Retention Specialist Sales & Service Focus Albert Reyes State Farm Agency Job Type: Full-Time (In-Office) Compensation: Base Salary + Commission + Performance Bonuses Retain. Cross-Sell. Grow the Book. Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth. Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process. Bilingual Spanish is a bonus, but not required. What Youll Do Proactively contact existing customers to support renewals and strengthen relationships Conduct policy reviews and identify coverage gaps or opportunities to improve protection Cross-sell and upsell additional products using a needs-based approach Assist with policy updates, billing questions, endorsements, and account changes Resolve customer concerns with empathy, urgency, and professionalism Maintain accurate documentation of customer interactions and follow-up activity Collaborate with team members to meet retention, outreach, and growth goals What Were Looking For Strong relationship-building skills with a service-first mindset Ability to confidently pivot from service to sales and ask for the business Excellent communication, listening, and problem-solving skills Organized, detail-oriented, and consistent with follow-up Comfortable working in a fast-paced, goal-driven environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided) Bilingual Spanish is a plus (not required) What We Offer Base salary plus commission and performance bonuses Licensing support and guidance to help you meet requirements Ongoing training, coaching, and professional development A results-driven culture that rewards performance and consistency Long-term career growth opportunities within the agency Ready to Grow Your Career in Insurance? If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you. Apply today to join Albert Reyes State Farm Agency.
    $29k-41k yearly est. 7d ago
  • Customer Relations Specialist (CRS)

    SMS Group of Companies 4.1company rating

    Customer support representative job in Mount Laurel, NJ

    Job DescriptionCustomer Relations Specialist (CRS) is based in our current office in Mount Laurel, but this office is expected to move to Burlington, NJ in the spring. : Our company is a leading provider of specialized engineering and environmental services, helping clients across various industries achieve their goals through innovative solutions and exceptional customer support. Job Summary:As a Customer Relations Specialist (CRS), you will be responsible for delivering exceptional customer service and support, serving as the primary point of contact for our valued clients. Your role will involve handling inquiries, resolving issues, and fostering strong relationships to ensure a positive customer experience. Key Responsibilities: - Provide prompt and courteous responses to customer inquiries and concerns via phone, email, and other communication channels - Accurately document customer interactions and maintain detailed records in our customer relationship management (CRM) system - Collaborate with cross-functional teams to address customer needs and provide timely resolutions - Identify opportunities to enhance the customer experience and recommend process improvements - Participate in ongoing training and development to stay informed of industry trends and best practices in customer relations Qualifications: - Minimum 2 years of experience as a Call Center Representative, Customer Relations Specialist, or in a similar customer-facing role - Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds - Strong problem-solving and critical thinking skills to identify and resolve customer issues - Proficiency in using customer relationship management (CRM) software and other relevant technology - Demonstrated commitment to providing exceptional customer service and a positive customer experience Working Conditions: This is an office-based role with minimal physical demands. The work environment is comfortable and well-equipped, and the schedule is primarily Monday through Friday, with occasional flexibility as needed to support our clients. Compensation and Benefits: The target pay rate for this position is $20 per hour. We offer a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and opportunities for professional development. Equal Opportunity Employer Our company is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
    $20 hourly 6d ago
  • Client Onboarding Specialist IV

    JPMC

    Customer support representative job in Philadelphia, PA

    Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. Research, synthesize, and verify customer information to facilitate outreach and resolution. Identify potential fraudulent accounts using investigative skills and available resources. Manage multiple work queues and prioritize tasks to provide the best possible customer experience. Maintain a professional and courteous manner while addressing customer calls or emails. Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. Document progress and next steps for internal transparency. Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: Strong attention to detail, organizational, and time management skills. Effective and professional communication skills. Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: Customer-facing experience preferred. Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. Proficiency with Microsoft Office and ability to easily learn new software/programs.
    $41k-73k yearly est. Auto-Apply 60d+ ago
  • Client Specialist

    Xiente

    Customer support representative job in Philadelphia, PA

    Full-time Description 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English) Salary Description $16.35
    $41k-73k yearly est. 60d+ ago
  • Client Engagement Specialist

    RKST Promotions

    Customer support representative job in Philadelphia, PA

    Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences. We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you! Client Engagement Specialist Responsibilities: Interact with potential consumers by educating them on products and services our clients provide Build imperishable relationships with customers with interpersonal skills and overall personability Answer questions regarding services and expand on the benefits of our brand vs. competitors Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information Complete customer's orders efficiently and accurately Client Engagement Specialist Requirements: 0-2 years of experience in a customer-centric role is preferred High School Diploma or equivalent College Degree is preferred but not required Strong ability to communicate effectively Aptitude for taking on multiple responsibilities with versatility Client Engagement Specialist Incentives: Positive and diverse working culture Opportunities for career advancement Closures on all major holidays Travel opportunities and company events Consistent Schedule and job security
    $41k-73k yearly est. Auto-Apply 13d ago
  • Luxury Reservationist

    Kevin Smith Transportation Group

    Customer support representative job in Norristown, PA

    We're a luxury transportation company for clients who don't settle for average - and neither do we. Kevin Smith Transportation Group serves weddings, corporate events, and high-profile clients who expect professionalism, precision, and zero excuses. We move fast, think ahead, and take pride in delivering experiences, not just rides. If you like high standards, high expectations, and being part of a team that actually cares about the details, you'll feel at home here. Job Description Luxury Reservationist - Not for Everyone $21-$24/hr | Thurs-Mon | 11:30 AM-8:00 PM West Norriton, PA | Kevin Smith Transportation Group This is not a call center job. This is not a script-reading role. And this is definitely not for someone who's afraid to sell. We are a luxury transportation company serving wedding couples, corporate clients, VIPs, and high-expectation clientele. We're looking for a sharp, polished Reservationist who knows how to build rapport, close the sale, and make people feel taken care of from the very first call. If You: Love talking to people and know how to guide a conversation Have hospitality, hotel, event, or sales experience Can upsell without being pushy and create trust fast Thrive in fast-paced, high-detail environments Take pride in sounding professional, confident, and composed …then keep reading. What You'll Do: Handle inbound calls and inquiries for luxury transportation Sell and upsell services based on client needs (not just price) Book and manage detailed reservations with accuracy Be the calm, confident voice our clients trust The Details: $21-$24 per hour (based on experience) Thursday-Monday | 11:30 AM - 8:00 PM Prime schedule for hospitality professionals who like evenings, weekends, and being in the action Qualifications Hospitality, hotel, event, or customer-focused sales experience (You know how to read people, build rapport, and stay polished under pressure.) Strong sales instincts with the ability to upsell naturally and confidently (You're comfortable guiding clients to the best option - not just the cheapest one.) Excellent phone presence and communication skills (Clear, confident, professional - no mumbling, no awkwardness, no script-reading energy.) High attention to detail (You catch mistakes before they happen. You triple-check. You don't “hope for the best.”) Ability to thrive in a fast-paced, high-expectation environment (Multiple calls, multiple clients, multiple moving pieces - you stay calm and sharp.) Strong organizational and time management skills (You can juggle requests, follow up, and still keep your work clean and accurate.) Professional demeanor and polished presentation (You understand that luxury clients expect a certain level of tone, language, and presence.) Tech-comfortable and quick to learn systems (You're not scared of software, CRMs, or new processes.) Reliable, punctual, and accountable (You show up. You follow through. You don't disappear.) "Nice to Have" Experience with weddings, venues, or event planning Background in travel, concierge, or luxury services Prior work in transportation, limo, or logistics environments Additional Information What We Offer Paid time off Matching 401(k) Benefits - Medical and dental Parental Leave Work Environment & Physical Requirements Office-based position with standard business hours Use of computers, phones, and office equipment required Occasional lifting or movement of materials up to 25 lbs. Equal Opportunity Employer Kevin Smith Transportation Group is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.
    $21-24 hourly 12d ago
  • Insurance Client Specialist- Bilingual Preferred

    Patrick McNealis Insurance and Financial Group

    Customer support representative job in Hatfield, PA

    Job Description Are you looking for a role where you can genuinely make a difference in people's lives every single day? Highstreet Insurance is seeking a warm, dedicated Insurance Client Specialist to join our close-knit team right here in Hatfield, Pennsylvania. We're not just an insurance agency; we're a trusted partner for our community, committed to providing exceptional service and peace of mind. This is a fantastic opportunity to grow your career in a supportive, in-office environment where your contributions are truly valued. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering their questions, and ensuring they feel secure and well-cared for. If you have a passion for service and are fluent in both English and Spanish, we would be absolutely delighted to hear from you! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Answer incoming calls and emails from clients with a friendly and professional demeanor. Assist clients with policy inquiries, making necessary updates and changes. Guide clients through the claims process, providing clear explanations and support. Help clients understand their insurance coverage and identify potential needs. Process policy endorsements, renewals, and new business applications accurately. Maintain client records with attention to detail in our agency management system. Requirements Fluency in English and Spanish (Bilingual Preferred). Previous experience in a customer-facing role. Excellent communication and active listening skills. Proficiency in basic computer applications and data entry. A genuine desire to help others and solve problems. Ability to manage multiple tasks efficiently in a busy office setting. P&C License preferred, not required for hire. Licensing to be done within the first 6 months
    $41k-73k yearly est. 14d ago
  • Client Experience Specialist (50525)

    American Furniture Rentals, Inc. 4.0company rating

    Customer support representative job in Camden, NJ

    Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: * Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. * Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. * Maintain team folders• Create Kit to mirror updated quote * Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. * Train new staff members on policies, practices and NAV program * Maintain national account customer cards to include accurate information for accounting contacts * Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. * Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. * Create/Send monthly Invoices for all national accounts * Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. * Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly * Create/ Send Credit Memos, and Apply or Move Payments when needed * Research leads and pass on to Account Manager to pursue * Other duties requested by Account Manager as needed SKILLS: * Oral and written communication skills * Customer relations, customer service and interpersonal relation skills * Organization, planning, time management skills * Professionalism and diplomacy skills
    $33k-55k yearly est. 56d ago
  • Client Specialist, Towne Place at Garden State Park

    Knitwell Group

    Customer support representative job in Cherry Hill, NJ

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00022 Cherry Hill NJ-Cherry Hill,NJ 08002Position Type:Regular/Part time Pay Range: $16.42 - $20.55 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $16.4-20.6 hourly Auto-Apply 42d ago
  • Reservation Agent

    Premiere #1 Limousine Service

    Customer support representative job in Middletown, PA

    For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you! It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures. DUTIES Phone Call Management Quick and Accurate Reservations Entry Providing Excellent Customer Service to all Clients Providing Dispatch Support Upselling Packages and VIP Services Trip Management and Administration QUALIFICATIONS Knowledge of local area and routes strongly preferred Excellent attention to detail required Excellent customer service skills required 40 WPM typing skills required Education: High School Diploma or equivalent required Experience: 1-3 years related experience preferred Certification/Licensure: N/A Software/Hardware: An understanding of MS Office Applications
    $25k-30k yearly est. 60d+ ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Lower Merion, PA?

The average customer support representative in Lower Merion, PA earns between $30,000 and $50,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Lower Merion, PA

$39,000

What are the biggest employers of Customer Support Representatives in Lower Merion, PA?

The biggest employers of Customer Support Representatives in Lower Merion, PA are:
  1. PeopleJoy
  2. Viewline Ventures
Job type you want
Full Time
Part Time
Internship
Temporary