Antifreeze Sales & Service Rep - AFSR
Customer support representative job in Saint Paul, MN
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose:
The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks
Pursues additional services with existing accounts
Assesses potential customer needs, presents CC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience highly preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements:
Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs.
Occasionally climbing company approved step stool to access Anti-Freeze containers
Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs)
Pushing/pulling hand trucks or jacks to move product in and out of trucks
Administrative duties as assigned
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
Average Annual Earnings : $55,000-$75,000
The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
Join Crystal Clean as an Antifreeze Sales & Service Representative!
Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success!
Why Choose CC?
At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine.
What You'll Do:
Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers.
Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment.
Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency.
Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads.
Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements.
What We're Looking For:
Effective Communicator: Strong communication skills with an eye for detail.
Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively.
Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment.
Experienced: Route sales experience is highly preferred, but not required.
Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift hoses weighing up to 40lbs and occasionally climb to access containers.
Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks.
Must pass a pre-employment physical and drug screening.
Work Environment:
Work in varied environments with a range of noise levels.
Frequent physical activity, including bending, lifting, and climbing.
Why You'll Love Working with Us:
Competitive Salary: Attractive pay with performance incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Advancement: Opportunities for growth and professional development.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Make a Difference?
If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
Team Member Relations Specialist
Customer support representative job in Hastings, MN
. Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed
Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards
Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc.
Assist with processing unemployment claims
Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly
Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS
Assist staffing with rehire status issues and internal team member transfers
Be a resource for team members and management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
2 years Human Resources experience with an emphasis on employee services
Experience processing unemployment insurance and handling counselings
Skills
Required:
Accurate and detail-oriented
Strong organizational skills
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment
Ability to manage projects in a timely and efficient manner while maintaining a budget
Ability to adapt quickly to changing priorities
REQUIRED TRAINING
Treasure Island guest service training
Human Resources Management System training
Team Member Electronic Communications System training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
Medical Customer Service
Customer support representative job in Maple Grove, MN
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MN - Maple Grove
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyCustomer Support Coordinator - Medical Device
Customer support representative job in Minneapolis, MN
About the Role
The Customer Support Coordinator - Medical Device plays a key role in supporting medical device logistics, healthcare equipment returns, and field device recovery operations. This position is responsible for coordinating, planning, and managing the retrieval, return, and recovery of medical devices issued to customers, caregivers, and clinical professionals.
You will oversee past-due device returns, communicate with customers needing support, and utilize Salesforce, workflow tools, and healthcare data systems to improve the return process, operational efficiency, and customer experience. This role requires strong communication skills, attention to detail, and the ability to analyze workflow trends to help enhance device lifecycle management, process optimization, and program performance.
Key Responsibilities
Coordinate, schedule, and manage the retrieval and return of field-deployed medical devices and medical equipment.
Provide support to customers with past-due device returns, offering guidance and clear instructions to ensure timely retrieval.
Collaborate with internal medical services, healthcare operations, and customer support teams to improve productivity and enhance the customer experience.
Document all incoming inquiries via phone, email, chat, fax, or mail, maintaining accurate records in compliance with HIPAA and privacy regulations.
Collect, track, and maintain medical device data, customer information, and audit records to support process improvement and compliance.
Record all customer interactions, complaints, inquiries, follow-ups, and outcomes using healthcare-approved documentation standards.
Ensure compliance with HIPAA, privacy regulations, and medical data security requirements.
Demonstrate core service values: Listen, Learn, and Lead.
Analyze workflow trends and identify opportunities to improve retrieval operations, logistics workflows, and device return processes.
Recommend new procedures to enhance efficiency, customer satisfaction, and organizational performance.
Perform additional responsibilities as assigned.
Skills & Competencies
Strong customer service, communication, and call-handling skills.
Ability to conduct phone work and computer work for extended periods.
Typing speed of 40 WPM with accuracy.
Strong problem-solving skills and investigative thinking.
Ability to work independently and as part of a team.
High proficiency with computer systems, CRM platforms, Salesforce, and device-tracking tools.
Ability to learn new healthcare systems, claims processing tools, and operational platforms.
Education & Experience
Bachelor's degree preferred.
2+ years of experience in customer service, medical device support, healthcare operations, or logistics coordination.
Salesforce experience is a plus.
Why This Role Matters
This position ensures successful medical device recovery, supports equipment accessibility, and strengthens the operational efficiency of the medical device lifecycle. You will help maintain high standards of customer care, compliance, and service quality, directly impacting program success.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Walser Toyota Bloomington Service Advisor
Customer support representative job in Minneapolis, MN
Service Advisor - Walser Automotive Group
Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture.
Compensation:
On Average $70,000 with potential to earn up to $115,000 or more based on incentives!
Opportunities for growth and development
What You'll Do
Greet customers, perform vehicle walk-arounds, and write repair orders
Serve as the main point of contact between customers and technicians
Communicate clearly about services, timelines, and recommendations
Use TruVideo and Estimating tools to create accurate, transparent service experiences
Stage vehicles, assist with shuttle coordination, and maintain shop flow
Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
Automotive or customer service experience preferred
Strong communication, organization, and multitasking skills
Comfortable using Microsoft Office and DMS software
Valid driver's license and clean driving record
What's in it for you?
Career Growth
2 week paid Service Advisor training program - where you leave the training understanding how to effectively sell on the service drive
Team-First Environment
Recognition Programs & Incentive Trips
Paid Clothing Program
? Apply today and grow your career with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Customer Service Representative
Customer support representative job in Richfield, MN
Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN
Employment Type: Contract
Schedule: 9am - 7pm CST (varies)
Pay rate: $22-$24/hr
Responsibilities:
Serve as the primary point of contact for clients during the brokerage conversion
Respond to incoming customer inquiries with professionalism and clarity
Assist with account maintenance, online navigation, asset transfer questions, and documentation
Follow procedures accurately while managing high-volume inquiries
Provide a supportive, client-centered experience throughout each interaction
Requirements:
High school diploma or equivalent.
1+ year of relevant work experience, ideally in a contact center or customer-facing environment.
Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service.
Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally.
Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required).
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Customer Service Account Representative
Customer support representative job in Burnsville, MN
Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed.
About the Role
As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience.
Key Responsibilities
Promote Hercules products and services to new and existing customers through product and service knowledge.
Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed.
Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations.
Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships.
Prepare product quotes while adhering to internal processes and business policies.
Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements.
Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making.
Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly.
Communicate professionally with external B2B customers across diverse industries and regions.
Education, Skills, and Requirements
Associate degree or equivalent experience preferred (Bachelor's degree a plus).
1-2 years of customer service experience (internships or related roles count).
Proficiency in Microsoft Excel required.
Experience in a distribution or manufacturing environment is a plus, but not required.
Excellent written and oral communication skills.
Ability to learn quickly and thrive in a fast-paced environment.
Strong team player with a commitment to positive customer experiences
Growth Opportunity
This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities.
Why Join Hercules OEM?
Competitive salary and benefits package.
Collaborative, growth-oriented team environment.
Opportunity to make an impact in a dynamic industry.
Customer Service Representative
Customer support representative job in Minneapolis, MN
JOB DETAILS:
Job Title: Customer Service Associate ( Order entry)
Contract: 4 months ( extension as per the performance )
Shift: 7:45 AM - 4:15 PM CST
Position Purpose & Summary :
Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists.
Principal Accountabilities:
Mail Services: Sort, Look Up, deliver and post mail
Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
Operate Pitney Bowes mail inserting machine
Manage customer inquiries regarding mail and shipping services.
Any other duties as assigned
Required Qualifications:
• High school diploma or equivalent
• 1-2 years experience in mail & delivery services
• Basic PC knowledge…Microsoft Outlook,Word & Excel
• Ability to lift up to 35 lbs.
• Effective verbal and written communication skills
Preferred Qualifications:
• 1-2 years of dock experience.
• Electic Hand Jack / Forklift experience
Customer Service Representative/Route Service Representative
Customer support representative job in Anoka, MN
Customer Service Representative/Route Service Representative - Trusted Journey
📍 Anoka, MN | M-F 6AM-3PM | FT (40 hrs + overtime as needed)💲 Pay Range: $19.00-$26.00/hr (Based on overall skill and experience)
If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit.
About Gateway Services
Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
(Don't worry if you haven't worked in pet aftercare before - we'll provide training!)
Job Overview
At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion.
This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity.
What you'll do:
Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
Safely handle pets in the aftercare process with dignity and care
Manage customer needs and solve problems effectively
Support Gateway's reputation for exceptional service in every interaction
What we're looking for:
Strong relationship-builder with excellent communication skills
Empathetic and respectful, especially toward families and pets in our care
Organized, dependable, and committed to customer service excellence
Comfortable with driving responsibilities and being active throughout the day
Pet lovers and pet parents are especially well-suited to this role
The CSR role reports to the Care Center Manager.
Duties & Responsibilities
Relationship management:
Serve as the primary point of contact for veterinary clinics on your route.
Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency.
Develop and maintain strong relationships with veterinary clinic staff.
Maintain and support growing account base.
Educate clients on services, answer questions, and address concerns promptly.
Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency.
Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction.
Collect feedback to improve service quality and enhance the overall customer experience.
Service delivery:
Address any service issues proactively and escalate concerns to the appropriate department when necessary.
Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations.
Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time.
Anticipate clinic needs before requested, ensuring the highest level of quality service.
Maintain all proper documentation and tracking for all pets entrusted to you.
Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures.
Assist with administrative tasks related to client accounts, including billing inquiries and service modifications.
Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards.
Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards.
A positive and welcoming attitude is a must.
Product and Service Promotion:
Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents.
Distribute authorized marketing materials to clinics and ensure product information is up to date.
Identify potential sales leads and redirect them to the Business Development Manager for follow-up.
Monitor inventory levels of promotional materials and request replenishments as needed.
Key Performance Indictors
Growing revenue from existing clinics (Same Store Sales Growth).
Expanding services and products within your assigned route (Organic Growth).
Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS).
Minimizing customer complaints and ensuring on-time, exceptional service.
Education, Training & Qualifications
High school diploma or GED required as minimum
Prior experience in customer service, account management, or sales/route sales is highly desirable.
Proficiency in CRM systems and sales tracking tools.
Ability to work early morning hours, weekends, and holidays as needed.
Basic math and computer skills for order placement and inventory tracking.
Valid driver's license with a clean driving record.
Skills and Abilities
Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided.
Service Excellence: Dedication to delivering exceptional, white-glove customer service.
Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service.
Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care.
Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills.
Energy and Professionalism: A proactive approach with strong interpersonal skills.
Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery.
Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset.
Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts.
Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided.
Independent Decision-Making: Capable of working autonomously in a fast-paced environment.
Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications.
Physical Capability: Able to safely lift and transport animals of various sizes.
Working conditions
You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care.
Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed.
Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents.
Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations.
Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service.
Frequent heavy lifting in a physically active environment.
Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients.
YOU'LL LOVE WORKING WITH US BECAUSE:
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES:
People First
Exceed Expectations
(HIT) Honesty, Integrity, Trust
Be Passionate and Caring
Continuously Improve
What You'll Get
At Gateway, we believe in rewarding and supporting our people with more than just a paycheck:
Pay range : $19.00-$26.00/hr + overtime eligibility
Employee referral program - bring great people into our family and earn rewards
Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
Company-paid Life, AD&D and LTD insurance for all full-time employees.
Critical Illness, Accident, and Pet Insurance available as voluntary benefits
401(k) with employer match - we invest in your future
Great Hearts and Minds Program - limited annual subsidy for your dependents' education
Tuition assistance - up to $2,000 for approved education courses
Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP)
Established Talent Management practices allows our employees to thrive and grow while in our employ
Employee wellness and support programs accessible in an established Employee Assistance Program
Paid holidays and PTO so you can rest, recharge, and enjoy time with family
Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity
Sustainability is as important to us as it is to those communities that we serve
Opportunity to do something meaningful with your life - Support others in their time of need.
And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve.
Join Us
If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve.
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
#INDCSR
Auto-ApplyRep, Technical Service - Bilingual (French & English)
Customer support representative job in Wyoming, MN
At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.
JOB SUMMARY:
Polaris Technical Service Representatives (TSRs) are tasked with delivering industry-leading case management and service experiences for Polaris dealers and customers through effective technical problem resolution. This role involves managing cases of varying complexity and type, assisting dealers with vehicle diagnostics and troubleshooting, and evaluating warranty and goodwill coverage requests. This highly impactful position is dedicated to resolving technical vehicle issues and making business and financial decisions that enhance brand loyalty while providing world-class service. TSRs utilize problem analysis, technical proficiency, critical thinking, and clear communication to resolve vehicle cases.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Provide technical case support to dealership technicians. Vehicle case management will include diagnostics and goodwill coverage requests.
TSRs will be responsible for solving and closing cases in short periods of time through effective case management.
Manage diagnostic cases by following a comprehensive process: verify the complaint, identify related symptoms, analyze and isolate the issue, implement the fix, and test to ensure resolution.
TSRs will be responsible for warranty authorization cases, including but not limited to determining root cause, warranty eligibility, component coverage and labor accuracy.
Use experience, knowledge, and collaboration with internal teams to assist dealership technicians to promptly resolve diagnostic cases.
Leverage your understanding of customers and dealers, along with your technical expertise and customer-centric approach, to make financial and business decisions that boost brand loyalty. Provide exceptional customer service to both dealers and customers.
Conduct flat rate time studies and review warranty flat rate manuals.
Assist in the development, review and feedback for service manuals, videos, team tips, diagnostic processes, or technical training materials. TSRs will be used as an internal subject matter expert on vehicle diagnostics and service for assigned vehicle platforms or systems.
Support the Owner Connections team in enhancing customer satisfaction and loyalty by offering technical explanations and coaching, evaluating customer-specific coverage, and ensuring clear communication between the dealer, customer, and Polaris.
Meticulously document dealer and customer interactions by taking detailed notes across all communication methods.
SKILLS & KNOWLEDGE:
Hard Skills:
Bachelor's degree in engineering preferred or other related technical major, or substantial equivalent technical experience in related work or field
A deep understanding of theory and function, as well as experience diagnosing the following: engine mechanical, engine runnability, fuel system, intake and exhaust, suspension, driveline, transmission, electrical, A/C, and other related systems as required.
Vast experience and knowledge of electrical theory, electrical component functions, and electrical diagnostics using multimeters and other diagnostic tools as required
Proficient in Microsoft Office applications: Word, Excel, SharePoint
Excellent written and verbal communication skills; ability to articulate thoughts, ideas and technical terminology
Efficient and accurate typing skills
Soft Skills:
Detail-oriented
Ability to methodically evaluate complex situations and provide recommendations for resolution
Ability to stay composed and confident in high pressure situations
Teamwork - work collaboratively with both internal and external team members
Strong problem-solving skills
Ability to stay positive and empathetic in challenging situations and conversations
Preferred:
Three to five years of dealer or customer service experience
Powersports Industry Knowledge
Polaris product knowledge
An understanding, appreciation and passion for Polaris products
WORKING CONDITIONS
Fast-paced office environment.
Hybrid work-schedule. Minimum 3 days in office on non-travel periods if based in the Winnipeg or Wyoming area.
Successful candidates will be capable and comfortable providing diagnostic support via phone and case support. Approximately 80% of your time will be spent providing support from your office.
Mixed office and shop environment.
Reliable transportation and valid driver's license required.
The starting pay range for Minnesota is $26.44 to $35.10 per hour, plus eligibility for overtime. Individual pay and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range.
#LI-BO1
To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.
We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today!
At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.
About Polaris
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER , RZR and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. ***************
EEO Statement
Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at ************ or
******************************
. To read more about employment discrimination protection under U.S. federal law, see:
Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)
.
Auto-ApplyCustomer Service Support Staff - Downtown Minneapolis
Customer support representative job in Minneapolis, MN
Pizza Lucé is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing the best possible customer service to our guests by supporting their co-workers in their roles.
PAY: $15.97 to $16.00
SCHEDULE: PT, open availability, nights and weekends
BENEFITS:
Opportunity to participate in the Referral Program, get up to $200 for each referral
Free on-the-shift meals
Discounted pizza and menu items after work.
An awesome, fun, and supporting work environment committed to work-life balance
Enjoy awesome company parties and events
Eligibility for paid days off
Health, Dental, Vision and Accident Insurance
Medical & Dependent Care FSAs
401k Retirement Plan with Industry Leading Company Match
Convenient medical care benefits for you and your family
Recognition program
Free Employee Assistance Program
Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving- our restaurants are CLOSED on these holidays
Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day
Come as you are: inclusive, diverse and accepting culture
On-the-job training and development at a company with a good reputation in the industry
WHAT THE JOB ENTAILS
Greet the customers in a timely fashion with warmth and sincerity.
Help customers navigate the menu and answer questions or make recommendations.
Address customer issues or concerns promptly and professionally.
Answer phones and enter customer food orders into the POS system.
Assist delivery drivers with packing cold items and labeling.
Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience.
Perform miscellaneous cleaning tasks and other side work as needed (e.g. sweeping, mopping, taking out the garbage).
BASIC REQUIREMENTS:
Command of the English language.
Ensures every guest has the complete Pizza Lucé experience.
Upbeat and friendly personality.
Previous customer service and restaurant experience is a plus.
Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.
Able to stand for 10 hours and lift 40 lbs.
Must have a team attitude and be alert to the needs of co-workers and guests.
We at Pizza Lucé have been proudly serving up some of the best pizza, hoagies, salads, vegan and gluten-free items in Minnesota since 1993. Way back then we began as a small pizzeria in the Minneapolis warehouse district and have won many awards and accolades over the years for our award-winning pizza and guest service. We serve up awesome food made from fresh ingredients, original recipes and happy team members and we are strongly dedicated to the diversity of our vegetarian, vegan and gluten-free menu items.
At Pizza Lucé we are just as proud of where we work and are committed to a quality work environment and supporting our community and local arts and music. The strengths and diversity of our team members are core ingredients that make up the excellence in our menu items and our guest service.
These days we've grown from one small pizzeria to nine full service pizza restaurants with dine-in, delivery and pickup in the Twin Cities and Duluth. We remain just as dedicated to the quality of our menu and our workplace and see both as keys to our success. We're always looking for new people to join our team!
Bring your skills and get some skills. If you're interested in starting a conversation about the opportunities with Pizza Lucé, apply today!
Pizza Lucé is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Customer Service Rep - Kings Road Merch
Customer support representative job in Minneapolis, MN
About The Orchard
The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry.
The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.
About Kings Road
Kings Road Merchandise is a full-service entertainment merchandising company, proudly supporting iconic artists and labels across a wide range of genres. We partner closely with our clients on every aspect of merchandise creation-from design and production to global logistics - whether it's online, at live events, or in retail stores. Kings Road is a dynamic, fast-paced, and rapidly growing company built on a culture that celebrates music, creativity, and independence. Built on a foundation of collaboration, precision, and passion - our team has fueled Kings Road's continued expansion and industry success.
Summary
Kings Road Merchandise is looking for a Customer Service Representative. A successful candidate for this position is an organized, punctual, and detail-oriented person excited to be part of a growing company in an exciting industry. The Customer Service team plays a critical role in answering questions and solving problems for the biggest fans of our clients and is on the front line of ensuring fans are responded to respectfully. We pride ourselves on quick, friendly communication and have a long history of promoting from within and offering pathways for career growth.
What You'll Do
Act as primary point of contact for KRM customer service inquiries
Respond to customer support emails and phone calls quickly.
Create customer support cases and update with appropriate resolutions
Forward or escalate customer support cases as needed
Responds to social media account support cases daily
Enters and administers refunds, cancelled orders, or customer exchange needs.
Responsible for restocking and updating inventory for returned merchandise in coordination with Warehouse and receiving team.
Collaborates with production and the warehouse team to ensure quality control needs are always met.
Works with the webstore team on new launches to ensure all questions are quickly answers as a campaign progresses from launch to delivery.
Who You Are
High school diploma or equivalent
1+ year of experience in customer service - either e-commerce or brick and mortar.
Familiarity with artists in a variety of musical genres
Hands on experience with Shopify or other ecommerce platforms preferred, but not required.
Experience with helpdesk tools (i.e. Zendesk, etc) preferred, but not required.
Strong communication and organization skills
Self-motivated - for a curious person willing to learn new things, customer service hits every aspect of the company.
Spanish skills preferred, but not required.
What We Give You
You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
Investment in your professional growth and development enabling you to thrive in our vibrant community.
The space to accelerate progress, positively disrupt, and create what happens next
Time off for a winter recess
The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
Auto-ApplyOrder Entry Representative
Customer support representative job in Plymouth, MN
KEY RESPONSIBILITIES:
Review incoming orders for completeness and accuracy.
Work with inside Sales staff as well as field sales on technical issues and pricing matters
Review and enter orders and change orders
Coordinate new orders with Sales, Engineering, Purchasing, Credit and Manufacturing departments including:
Identifying special orders to Engineering and Sales to make sure proper equipment is supplied to the customer
Research information, specified drawings, missing and incorrect data on new orders and change orders
Interpret and clarify order write-ups and specifications for drafting personnel
Respond to manufacturing questions related to shop order write-ups
Input data in drive requisition program to get v-belt drives ordered
Respond to Manufacturing requests for changes and clarifications as related to shop floor schedules.
Act, Live, and Behave by TCF Core Values.
Other duties as assigned.
QUALIFICATIONS:
High School Diploma or equivalent
Good mechanical and mathematical aptitudes
Proficient in standard office software programs and equipment
Ability to communicate effectively with co-workers
High level of attention to detail
Two years' experience in technical support to sales and/or engineering or equivalent considered a plus
PHYSICAL DEMANDS/WORKING CONDITIONS:
Standard office environment
Ability to occasionally lift up to 20 pounds
Ability to occasionally climb, balance, stoop, kneel, reach
Ability to work extended hours sitting at a computer
As a Order Entry Representative you will be offered pay of $19-$21 an hour dependent on experience.
At Twin City Fan we want our employees to achieve their personal best and strive to offer programs that support our employees and their families. We offer a full benefits package including medical, dental, vision, life insurance, 401K plan with employer match, as well as short/long term disability. Employees also have access to benefits such as employee assistance programs, education reimbursement, paid vacation, holiday pay, and volunteer time. Other exciting benefits TCF offers include a homeownership savings program, pet insurance, and more!
This job description does not constitute a written or implied contract of employment, nor is it an all-inclusive list of responsibilities. Twin City Fan Companies, Ltd. reserves the right to revise or change job duties and responsibilities as business needs arise. Qualifications are representative of minimum levels of knowledge, skills, and experience required.
Engagement Terms Coordinator/Specialist
Customer support representative job in Minneapolis, MN
Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's
Minneapolis
team in our fast-paced
Risk Management
Department
as
an
Engagement Terms Coordinator/Specialist.
How Will You Make a Difference?
Coordinate intake by entering the required information into the Firm's new business intake system and monitoring the intake process with the goal of minimizing workflow delays.
Support attorney and staff expectations by communicating project status and issues and escalating as appropriate.
Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews.
Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements.
Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders.
Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication.
Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives.
What Will You Bring to the Table?
Bachelor's degree in business administration or the equivalent experience.
At least 1 year related professional experience, preferably in the professional services industry.
Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred.
Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred.
Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts.
Ability to summarize and organize information clearly and concisely for internal use or communication.
Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases).
Working knowledge of Adobe and Word are required.
Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Ability to work independently with moderate supervision, while adhering to established timelines and procedures.
Demonstrated professionalism and effective communication, with a commitment to providing high-quality service.
Ability to be flexible and responsive to business needs, including adjusting work hours when necessary.
Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm's policies and procedures.
This is a hybrid position required to work in the Minneapolis on Wednesdays. The hours for this role are 11am-7:30pm.
Why Fish?
When you join our team, we offer:
Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
Award-winning retirement and profit sharing plans with employer contribution
A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives
A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement
The pay range for this position varies by geographic market. In Minneapolis, the estimated starting pay is $25.45 - $37.71 per hour (based on a 37.5-hour workweek), which is equivalent to $49,619 - $73,532 annually. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, overall qualifications, and location.
Our Commitment to Diversity
As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm.
#LI-Hybrid
#LI-DM1
Customer Support Representative
Customer support representative job in Minneapolis, MN
Job DescriptionAt Fooda, we bring better lunch experiences to office workers everywhere. We are on a mission to mobilize a global network of people, restaurants, and businesses to make food delivery more affordable, sustainable, reliable, efficient, and delightful for everyone. Our team is guided by the shared belief that it is not just about the food-it is about how food makes us feel and what it enables us to achieve. We take risks, embrace failure, ask questions, and learn from our mistakes because we know it is what we need to grow and succeed, both as individual contributors and together as a team
Position Overview:
In the role of Customer Support Representative, you will be instrumental in providing outstanding customer service that reflects our core values. You'll be responsible for efficiently resolving customer concerns and managing escalated calls, emphasizing a proactive and authentic approach. Your commitment goes beyond the norm, as you actively pursue solutions that not only address customer issues but also enhance the satisfaction of both our customers and restaurant partners.
Key Responsibilities:
Customer Support & Ticket Management
Handle 80-100 tickets per day with a target SLA of 80%+
Address team inquiries and independently resolve complex tickets using best practices
Ensure all tickets are completed by the end of the day and accurately tagged
Follow up on customer inquiries and provide timely updates on ongoing cases
Make independent support decisions regarding order cancellations, delays, and delivery issues
Collaboration & Communication
Work closely with external departments (sales, marketing, product, finance) to resolve complex issues
Share new insights with the team to improve performance
Attend all team and company meetings
Actively participate in daily team standups, occasionally leading or backing up
General Responsibilities
Perform in-office duties and participate in LDRS
Onboard and train new hires
Update support policies and procedures in OneNote
Identify and implement improvements in customer support processes
Handle ad-hoc projects assigned by the manager and manage RP Dashboard pop-ups
How we measure success:
Customer Satistication Score (CSAT)
First Response SLA %
Consistantly complete projects as directed
Lead and demonstrate support values
Qualifications:
0 - 3 year of customer service experience, preferably in a high-volume setting
Experience with customer service software, HubSpot proficiency preferred
Excellent verbal and written communication skills
Strong problem-solving abilities with a proactive approach
Genuine empathy and a positive attitude in customer interactions
Ability to collaborate effectively with internal teams
Flexibility to adapt to changing priorities and scenarios
Proven ability to take initiative in issue resolution
Pay: $18-$20/hr
Must be authorized to work in the United States on a full-time basis. No recruiters please.
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Customer Support Representative
Customer support representative job in Saint Paul, MN
We're hiring a Customer Support Representative in Saint Paul, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company. Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
🤝 A helper - You're patient and understanding, committed to creating positive interactions.
📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.
Responsibilities:
Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
Update and maintain accurate support documentation and FAQs.
Collect and route customer feedback for internal improvement.
Demonstrate perseverance and empathy in resolving client concerns.
Learn continuously and share your knowledge with teammates.
What We're Looking For:
Excellent written and verbal communication skills.
Commitment to working hard to grow.
A customer-first mindset with a strong desire to assist others.
Previous customer service or soft sales experience is a plus.
Comfort with live chat, email communication, and CRM platforms.
Ability to learn quickly, stay organized, and handle multiple priorities.
A positive attitude and a growth mindset - we value coach ability over perfection!
🎯
Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
💵 Weekly pay plus performance-based bonuses
🩺 Health, life, and retirement benefits
🚀 Merit-based promotions and opportunities for advancement into leadership roles
🤝 A supportive, team-oriented culture that values your growth
Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Customer Support Representative jobs in Saint Paul, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.
Auto-ApplyCSR - Estimator and Install Coordinator - Residential Glass
Customer support representative job in Rogers, MN
CSR - Residential Glass Estimator and Install Coordinator
We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline.
Responsibilities
Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner.
Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues.
Conduct research to obtain data on labor costs, materials, production times etc.
Use software for data analysis, forecasting and budgeting.
Obtain and review quotes, purchase orders, and order acknowledgements by vendors.
Source and price glass, hardware, and other materials required for each project.
Create and submit estimate reports and takeoffs.
Schedule and assign work orders to the appropriate team members.
Work directly with outside sales and measure techs to ensure scope accuracy and project success.
Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner.
Build relationships with key vendors (subcontractors, suppliers, etc.)
Skills
Proven experience as CSR or similar position.
Excellent organizational and time management abilities to manage multiple projects simultaneously.
Familiarity with financial and project management principles..
Math and IT ability with an analytical mindset.
Ability to enter and manage reports in software formats.
Outstanding communication and negotiation abilities.
Thoroughness and reliability.
Excellent organizational skills
Ability to lift 50 lbs.
Job Type: Full-time
Salary: $20.00 - $26.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Potential Hybrid Remote Capabilities
Schedule:
8-hour shift
Ability to commute/relocate:
Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required)
Experience:
CSR or Similar Roles: 2 years (Required)
Estimating: 1 year (Preferred)
Work Location: In person
Auto-ApplySenior Seamer Service Representative
Customer support representative job in Minneapolis, MN
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
Fulfillment
Customer support representative job in Minneapolis, MN
Fulfillment
7:00 am - 3:30 pm Monday - Friday
$17.00 - $20.00 hourly
Streamworks is looking for people who want to be a part of a winning team and who are looking for a meaningful career, not just a job. We at Streamworks embrace diversity and we are committed to an environment that is open, honest, safe, and rewarding.
At Streamworks -We will give you the opportunity to learn and grow within the company as well as; Streamworks offers a competitive salary, and an attractive benefit package including:
Use of our on-site fitness center
Health, Dental
Vision
Life insurance
LTD & STD
401K with a company match
PTO (paid time off) & Holiday pay
Streamworks is a direct mail company with an in-house digital agency. From small businesses to Fortune 100 companies, we offer secure direct mail production, database, printing, and order fulfillment services-all under one roof.
The primary responsibility of a Fulfillment Assembler/Packer/Handworker is to assemble and sort any non-mechanical mail job in compliance with Streamworks quality control standards and USPS and UPS regulations.
Essential Duties and Responsibilities
Assembles and sorts mail job components according to instructions:
Affix pressure sensitive labels to appropriate mail components.
Collates and inserts as required by job orders
Matches and or/checks data of mailing components (i.e. letter to envelope and/or return mechanism)
Checks quality of print of components to include all materials as required by job orders
Folds letters or inserts
Prepares bulk and single-piece mailings for shipment, including but not limited to bundling, banding, trying, sacking, and strapping
Works at the Pitney Bowes meter machine; generate meter strips for packages, seals envelopes and
affixes postage.
Prepares proper documentation and paperwork for postage calculation and/or job costing.
Pull, pick, and package products for shipments:
Interpreting job and order tickets, to determine which items need to be sent out.
Ensure packages are properly packaged and sealed.
Use shipping materials like packing foam, bubble wrap, tissue wrap, cling wrap and packing tape.
Meet project specifications and product quality, report problems or discrepancies.
Keep products separated, organized and accessible.
Inspect product to ensure there is no damage.
Weighing packages and labeling them appropriately.
Operate dolly, pallet wrapper, pallet jack.
Prepares UPS, FedEx packages for shipment.
Assists in the Lettershop area on an as needed basis
Helps maintain a neat and safe work area.
Keeps the supervisor in the area promptly aware and fully informed of all problems or unusual matters of significance in reference to job processing.
Maintains a favorable working relationship with all company employees to foster and promote a
cooperative and harmonious working climate, which will be conducive to maximum employee morale,
productivity, and efficiency.
At all times project a favorable image of the company to promote its aims and objectives and foster and
enhance public recognition and acceptance of all its areas of endeavor.
Assists in other areas of production requiring similar skills.
Other duties as assigned. Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice
Language Skills
Ability to independently communicate verbally in English
Ability to read and comprehend written and verbal instructions in English
Excellent communication skills - written, verbal, and listening
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to read and understand a ruler.
Physical Demands
Standing for extensive periods of time.
Bending, twisting and reaching on a consistent basis, for periods up to 12 hours per day.
Ability to lift up to 50 pounds occasionally.
Ability to grasp bundles of material up to 4 inches thick repeatedly.
Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus quickly.
Work Environment
Employee is regularly exposed to moving mechanical parts.
Employee is frequently exposed to fumes and/or airborne particles.
Employee is occasionally exposed to toxic or caustic chemicals and extreme heat while working next to driers.
The noise level in the work environment is usually loud.
Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans' status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws.
We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information.
Streamworks
3640 Pheasant Ridge Drive
Blaine, MN 55449
All offers of employment are subject to the successful completion of a background check and drug test
In this role you will be trusted with confidential information as well as protected health information
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Service Center Representative - Orthopedic Call Center
Customer support representative job in Bloomington, MN
TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a "I'm here to help you attitude"), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
M-F 8:30a-5:00p
Minimum Qualifications:
* Knowledge, Skills, and Abilities:
* Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
* Ability to handle and implement frequent changes in processes and protocols.
* Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
* Education, Experience or Equivalent Combination:
* Some post-secondary education preferred.
* Licensure/ Registration/ Certification:
* NA
* Knowledge, Skills, and Abilities:
* Computer skills required including using dual monitors.
* Call Center experience a plus.
* Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
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