Customer support representative jobs in Missouri - 2,490 jobs
Customer Support Specialist
Airgas Inc. 4.1
Customer support representative job in Independence, MO
R10081491 CustomerSupport Specialist (Open)
How will you CONTRIBUTE and GROW?
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
Airgas is Hiring for a CustomerSupport Specialist in Independence, OH!
We are looking for you !
* Pay: $20.75/hr
* Work schedule - Monday - Friday 8am-5:00pm
Recruiter: Neelam Patel / *********************** / ************
The CustomerSupport Specialist resolves customer account problems by researching, analyzing and communicating with customers and Airgas associates in all areas of the company to obtain the needed information to solve customer account issues. CustomerSupport Specialists also provide administrative support for the Credit & Collections Department of Airgas North Division, as assigned by the Supervisor.
* Customer Service and Account Support: Provide prompt and accurate assistance during incoming customer calls, including supplying invoice copies or proofs of delivery, accepting payments, and answering general account questions.
* Dispute Resolution and Root Cause Analysis: Investigate, document, and resolve short paid and full invoice customer disputes utilizing SAP's Dispute Management module. This includes identifying and implementing permanent fixes for the root cause of recurring customer issues.
* Credit and Adjustment Processing: Manage the accurate and timely data entry for credit memo requests after reviewing and validating them, and process cylinder audit or adjustment requests.
* Administrative Support: Provide administrative support for the Credit & Collections Department of Airgas North Division as assigned by the Supervisor.
________________________
Are you a MATCH?
Required Qualifications:
* Education and Experience: Requires a High School Diploma/GED and a minimum of 1 year of prior experience in a high-volume, fast-paced office environment with internal or external customer-facing activities. Prior experience with SAP is preferred.
* Technical Skills: Proficiency in Google suite and Microsoft Office (Word, Excel), as well as a demonstrated ability to utilize financial applications within SAP.
* Core Competencies: Must exhibit customer-focused behavior, possess effective decision-making skills, and have the ability to analyze data to identify the root cause of problems.
* Communication: Excellent oral and written communication and interpersonal skills are essential, along with a pleasant, knowledgeable demeanor on the phone and the ability to work as a team player.
Preferred Qualifications:
* Prior SAP experience
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
$20.8 hourly 2d ago
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Customer Service Specialist
Alphabe Insight Inc.
Customer support representative job in Kansas City, MO
Catch Vibe Voice is a forward-thinking company focused on delivering impactful communication and advertising solutions. We believe in creativity backed by strategy, clarity driven by purpose, and growth powered by people. Our team thrives in a collaborative, fast-paced environment where ideas are valued and professional development is encouraged.
Job Description
We are currently seeking a Customer Service Specialist to join our team in Kansas City, MO. This role is ideal for individuals who are detail-oriented, service-driven, and motivated to provide outstanding support to clients. As a key point of contact, you will ensure customer inquiries are handled with professionalism, accuracy, and efficiency while maintaining the company's service standards.
Responsibilities
Serve as the primary point of contact for customer inquiries and requests
Provide clear, timely, and professional responses across communication channels
Resolve customer concerns efficiently while ensuring a positive experience
Maintain accurate records of customer interactions and resolutions
Collaborate with internal teams to ensure consistent service delivery
Uphold company policies, procedures, and quality standards
Qualifications
Strong verbal and written communication skills
Ability to manage multiple tasks in a fast-paced environment
High level of professionalism and attention to detail
Strong problem-solving and organizational abilities
Customer-focused mindset with a solution-oriented approach
Additional Information
Competitive salary ($47,000 - $52,000 per year)
Growth opportunities within a stable and expanding organization
Professional development and skill-building supportSupportive and collaborative work environment
Long-term career potential
$47k-52k yearly 6d ago
Vietnamese/Korean Bilingual Customer Support Representative
Blinkrx
Customer support representative job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese CustomerSupport Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese CustomerSupport Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
$30k-39k yearly est. 4d ago
Customer Success Executive - Eastern or Central US
BD (Becton, Dickinson and Company
Customer support representative job in Saint Louis, MO
The Customer Success Executive (CSE) will be responsible for ensuring the overall success and value delivery of our Medication Management Solutions at our largest and most strategic customers. This role orchestrates cross-functional programs and resources that deliver customer value and satisfaction and enables transformational customer outcomes. By developing meaningful relationships with C-Suite executives and functional leaders, this role serves as a trusted advisor and partner to our customers. The CSE will successfully promote long-term adoption of MMS technologies by helping the customer optimize the utilization of the solutions they purchase and demonstrate realized returns on investment.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
About the role:
The Customer Success Executive (CSE) will be responsible for ensuring the overall success and value delivery of our Medication Management Solutions at our largest and most strategic customers. This role orchestrates cross-functional programs and resources that deliver customer value and satisfaction and enables transformational customer outcomes. By developing important relationships with C-Suite executives and functional leaders, this role serves as a trusted advisor and partner to our customers. The CSE will successfully promote long-term adoption of MMS technologies by helping the customer optimize the utilization of the solutions they purchase and demonstrate realized returns on investment.
The applicant must reside in the Eastern or Central US time zone
Key responsibilities will include:
* Establish a trusted/strategic advisor relationship with Pharmacy, Nursing, IT, and Procurement leadership.
* Partner with our customers for the entire sales life cycle; identify strategies to drive customer success, customer optimization and customer retention.
* Promote and drive an ease of doing business to ensure growth and continued partnership.
* Track and ensure utilization of all contractual entitlements
* Ensure software upgrades are current (not more than one version behind) and that key strategic documents are established, updated, and completed
* Responsible for remediation planning, including customer-facing contact, for ensuring successful completion and a positive customer experience
* Medical management software (MMS) point of contact for customers, including compliance and escalations.
* Develop Vice President and Director level relationships at assigned IDNs, performing bi-annual roadmap and business review meetings and engaging BD's key account leadership as needed
* Increase overall customer Net Promoter Scores (NPS) across assigned health systems.
About you:
You have excellent customer interaction skills and a proven ability to manage executives at all levels. You bring a strong track record of working effectively with clients of all sizes. You consistently drive continuous value from products while maintaining impeccable written and verbal communication. You are highly detail-oriented and analytical, and thrive in fast-paced, multi-tasking environments. You are a self-starter and strong team player, you take initiative and deliver results without needing external motivation
Education and experience required:
* Bachelor's degree
* At least 8 years experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention required in a large-scale business
* Proficient in Office software
* Valid driver's license and meet BD's auto safety standards
* Must reside in the eastern or central US time zone
* Ability to travel over 50% (field based role)
Education and experience preferred:
* Sales or post-sales experience
* Demonstrated understanding of hospital systems' operations and decision making strongly preferred
* Experience with Salesforce or other Force.com platforms
* Prior experience in selling value added services at the executive level
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
Primary Work Location
USA CA - San Diego Bldg A&B
Additional Locations
Work Shift
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$139,900.00 - $230,800.00 USD Annual
$24k-43k yearly est. 3d ago
Customer Service Representative
Ace Handyman Services Kansas City
Customer support representative job in Kansas City, MO
Ace Handyman Services of Kansas City (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service and scheduling jobs. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.
Competitive pay ranging from $20-$22 per hour
Vacation
Company credit card
Flexible scheduling
Advancement and growth opportunities
Regular pay reviews
Plus more!
Key Responsibilities:
Professionally respond to incoming sales calls, outbound calls and follow up with leads
Offer accurate job estimates and close the sale over the phone
Create and maintain our handyman job schedule
Adjust the schedule as needed
Conduct follow up calls with customers
Accurately enter information into our CRM and sales software
Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
Work towards and achieve individual and team sales goals
Basic Qualifications and Experience:
Proven track record of success in sales and customer service.
Quick thinker, organized and superb multi-tasking skills.
Excellent communication and interpersonal skills.
Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
Proficient in Microsoft Office, Teams and multiple software platforms.
Dispatching skills; Service Titan experience, a plus!
Valid driver's license and reliable transportation.
Apply now!
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$20-22 hourly 2d ago
Customer Experience Specialist
Audio Enhancement 3.1
Customer support representative job in Kansas City, MO
At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.
We are currently seeking a Customer Experience Specialist, in the Kansas, Missouri area!
The Customer Experience Specialist is to support the Regional Sales Director in achieving sales quota for the year. As an ambassador for Audio Enhancement, the FSR will assist the Regional Sales Director in sales and customer service needs, as requested, by assisting in the sales process, addressing customer service needs, and in collaboration with the Educational Development team, ensuring the adoption of the Audio Enhancement solution.
Duties Include
Building relationships with appropriate customers and school support personnel
Providing a high level of on-site customersupport as needed, including school visits, on-site service, customer trainings, etc.
Assisting Regional Sales Directors with presentations and sales functions.
Assisting with the Implementation Process and follow up with the customer as appropriate.
Developing and fostering reseller relationships, working with new and existing dealers to generate additional sales revenue and market share.
Maintains accurate records and participates in required meetings.
Requirements
2 to 3 years of direct work experience in customersupport or sales support related position preferred.
Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal and written communication skills.
Strong presentation skills.
Ability to travel 60% with up to 4 days per week on site.
Able to perform basic calculations and mathematical figures.
Ability to work individually and as part of a team.
Experience with customer relationship management software.
Must be Authorized to work in the US.
Compensation
Compensation is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k.
To learn more about Audio Enhancement, visit ************************
For quick inquiries, contact *****************************
$22k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Alicia Scott-State Farm Agent
Customer support representative job in Kansas City, MO
Benefits:
Simple IRA with 3% company match
Salary plus commission/bonus
Annual salary increases, along with annual PTO increases
Health benefits
Wellness stipend
Paid time off (vacation, personal/sick days, bereavement, maternity/paternity paid time)
Additional bonuses throughout the year
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Opportunity to enroll in Team Member Hall of Fame
Includes $1000 bonus
Weekend hotel stay & banquet dinner (with guest)
Recognition plaque
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Alexa Barkley-State Farm Agent
Customer support representative job in Kansas City, MO
Benefits:
Bonus based on performance
Company parties
Competitive salary
Donation matching
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in April 2020 and has grown into a strong, dedicated team of six full-time and two part-time team members. I've been part of State Farm since I was 19 and, after spending time working at corporate, I decided to become an agent to build something of my own. I've always believed in helping people truly understand insurance, and that mission continues to drive our work every day.
We love being involved in the community through the South KC Rotary, Martin City Improvement District, South KC Chamber of Commerce, and Caring 4 Kids. One thing that sets our agency apart is how much we value shared experiences - when I hit agency goals, my team gets a paid trip, with round-trip flights, hotel stays, time off, and spending money included.
We're looking for energetic, hardworking, and empathetic individuals who want to be part of a supportive, high-performing team. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alexa Barkley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Beau Crawford-State Farm Agent
Customer support representative job in Kansas City, MO
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Experience in a variety of computer applications, particularly Windows
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative
Pride Health 4.3
Customer support representative job in Lees Summit, MO
Pride Health is hiring a Administration - HR Service Center Rep I to support our client's medical facility based in Lees Summit MO 64063. This is a 3-month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!
Job Title: Administration - HR Service Center Rep I
Location: Lees Summit MO 64063
Pay Range: $17 per hour
Schedule:
1: 7-4PM CST
2: 8-5PM CST
2: 9-6PM CST
Duration: 3+ Months (with potential for extension)
*Pay rate is based on years of experience and educational qualifications.
Job Summary:
We are seeking a dedicated and detail-oriented HR Service Center Representative to serve as the first point of contact for inbound HR-related inquiries. This role supports employees by responding to questions about benefits, policies, employee relations, recruitment, learning & development, and performance management. You'll handle Tier 1 inquiries via phone, email, and other channels-escalating complex cases when needed-and maintain accurate records of each interaction.
Key Responsibilities:
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Qualifications:
High School Diploma or equivalent (required); Associate's Degree (preferred).
Bilingual In Spanish is must
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Interested? Apply today!
$17 hourly 4d ago
Customer Service Sales Representative
Altyn Marketing LLC
Customer support representative job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customer service
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customer service or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 25d ago
Customer Services Position - Price Chopper/Kansas City
Balls Foods 3.9
Customer support representative job in Kansas City, MO
Our teammates are known for providing excellent customer service and strive to answer questions, solve problems and assist in a variety of ways. In this role you will be on the front line of ensuring customer satisfaction. You will handle a variety of transactions and be a source of information, guaranteeing customers leave the Service Desk with a smile. If you have an outgoing personality, a desire to help others, and an ability to solve problems this is the position for you.
Come and talk to us about NEW OPPORTUNITIES
Great JOBS
Great BENEFITS
Great FOOD
Great TEAMMATES
In addition we offer:
Positive Working "A"tmosphere
Flexible Hours
Paid Vacations
Holiday Pay
Medical/Prescription/Dental/Vision Insurance
401(k) Retirement Plan
Tuition Reimbursement
Credit Union
Employee Assistance Program
Awesome Selection of Food to purchase for your lunch/breaks
Drug Free Workplace/EOE
****************************************
Job Posted by ApplicantPro
$24k-31k yearly est. 2d ago
Customer Support Specialist
Balchem Corporation 4.2
Customer support representative job in Maryland Heights, MO
Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ BCPC) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit ***************
POSITION SUMMARY:
This position handles all order processing for current accounts as well as new business while providing support to all managers for sales reporting, projects and other sales requirements needed.
ESSENTIAL FUNCTIONS:
Responsible for responding to all E-mail, Fax, or Telephone inquiries of product, price, shipping costs, and documentation
Proactively follow-up with customers on inquiry status
Proactively seek orders based upon inquires and prior demand
Process Orders:
Responsible for assigning shipping and payment terms including credit applications if required
Updates all customer specific order instructions
Enters all orders into the ERP system
Works with production for Forecast/inventory needs
Responsible for all credits processed, tracking unauthorized customer deductions and filing freight claims for all damaged shipments
Communicates all critical information regarding customer complaints, quality and or micro issues, return, inventory needs etc. to the appropriate people
Reviews all past due invoices, makes collection calls if accounting is unable to receive a response
Performs all other duties as requested by management staff
Comply with all policies and procedures of the Corporation
REQUIREMENTS:
Proactive, communicative, pleasant and thorough email and telephone skills
Experience and success working with customers
Knowledge as user of ERP system
Independent, proactive and accuracy in responsibilities
College degree preferred, but High School diploma or GED acceptable
Manufacturing experience preferred
#IN
Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.
$32k-40k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Bradford O'Neil-State Farm Agent
Customer support representative job in Saint Louis, MO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Anthony Luster-State Farm Agent
Customer support representative job in Saint Louis, MO
Benefits:
Incentive travel
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
About our Agency:
We're proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work-life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do.
New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones-whether it's a birthday or work anniversary-because your journey with us matters.
We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave. If you're looking for a workplace that values your growth, supports your professional development, and celebrates your successes, we'd love to have you on our team!
Your Role and Responsibilities:
Build and maintain lasting relationships with our valued customers.
Utilize a customer-centric, needs-based approach to help clients understand and select from our top-tier insurance options.
Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services.
Ensure customer satisfaction through proactive follow-up and problem-solving.
What We're Looking For:
A genuine interest in marketing products and services based on customer needs.
Exceptional communication skills - written, verbal, and listening.
A people-oriented mindset with strong attention to detail.
Proactive problem-solving abilities.
The ability to learn and adapt to computer functions.
A team player who thrives in a collaborative environment.
$27k-35k yearly est. 2d ago
Customer Service Representative | Part-Time | Centene Community Ice Center
AEG 4.6
Customer support representative job in Maryland Heights, MO
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Customer Service Representative is responsible for the Front Information Desk. This is where the Customer Service Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The Customer Service Representative also performs a variety of other support for the administration office, staff and the facility in general.
This role will pay an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
Responsibilities
Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers.
Responds to inquiries regarding services, facilities, programs and events.
Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints.
Operates computerized public information and reservation systems in an efficient and accurate manner.
Responds to customer inquiries via telephone, in person and/or in writing as required.
Performs a variety of office clerical support activities.
Keeps supervisor and other appropriate staff informed of problems or other matters.
Interpret and enforce ice arena rules for customers.
Collect fees and record in software.
Qualifications
Must be 18 years of age, or older.
Ability to work a flexible schedule based on events, including long hours, nights, weekends and
holidays as needed.
Excellent customer service.
Ability to follow basic instruction and direction.
$15 hourly 2d ago
Customer Service Representative
Central Bancompany
Customer support representative job in Jefferson City, MO
Meet and greet customers as they enter the department or facility.
Assess the needs of the customer, explain the accounts and services available, and assist in the selection of the most appropriate product or service for the customer's needs.
Open new personal or business accounts including checking and savings accounts, certificates of deposit (CD), safe deposit boxes, individual retirement accounts (IRA), internet banking services, ATM and debit cards, and credit cards.
Accurately prepare all related documentation.
Provide accurate and timely service on account maintenance and research requests, change of address requests, stop payment requests, telephone and wire transfer requests, check orders, funds transfers, and other customer requests.
Respond to customer inquiries and concerns and resolve problems or discrepancies with customer accounts.
Demonstrate sound risk management in decision making, including displaying solid knowledge of guidelines for fraud prevention and robbery. Understand and comply with loss control measures by maintaining cash drawer within prescribed limits.
Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirement, including obtaining appropriate documentation from customers and non-customers.
Actively participate in the Retail sales program; attend appropriate sales training; utilize sales program initiatives; work with manager to set goals and make every effort to reach targeted goals.
Make referrals to other business units for traditional and non-traditional banking products and services.
Acquire and maintain thorough knowledge and understanding of compliance, security, and regulatory issues relating to teller and customer service areas (e.g., Bank Secrecy Act, Regulation CC, E, DD, P, OFAC, etc.) evidenced by appropriate application of these regulations in day-to-day operations.
Consistently deliver Legendary Service by promptly and professionally greeting customers in-person and by phone and facilitating a welcoming and customer-focused environment.
Assist others in the department or facility as needed and/or directed
High school diploma or equivalent
Previous teller or cash handling experience
Previous customer service experience
Previous sales experience
Knowledge of bank accounts and services, policies and procedures, and regulations
Experience with banking software
Communication Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Strong sales, interpersonal, and communication skills Reasoning
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
$27k-35k yearly est. 7d ago
Patron Services Representative
American Theatre Guild 3.9
Customer support representative job in Kansas City, MO
The American Theatre Guild is looking for a customer service driven Patron Service Representative, looking to join a fun and passionate team. We are a non-profit national Broadway presenter dedicated to providing the experience of live theatre to foster passion, inspire creativity and empower youth within our communities. We are a relatively small office with a fun, business-casual environment. The Patron Service Representative will ensure that customer service for every patron is excellent.
Benefits Include: PTO days, 10 paid holidays, paid parental leave after one year, SIMPLE IRA contributions and generous employer contributions to health, dental, and vision insurance premiums. In addition, ATG also offers professional development assistance and a flexible schedule.
Duties/Responsibilities:
Assisting patrons with ticketing needs (exchanging tickets, purchasing additional tickets, etc.)
Printing and mailing tickets to patrons on a timely basis
Managing incoming and outgoing-campaign calls
Inputting data into databases as directed
Assisting in the recording of ticket sales, revenue and income data, and sales reports
Required Skills/Abilities:
A desire to provide excellent customer service to our patrons
Experience with Microsoft Office, G Suite, and general computer skills
Exceptional organizational skills
Accuracy and attention to detail
Flexibility in an often-changing work environment
Familiarity with professional theatre terms and a love for the theater
Physical Requirements:
The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard for up to 8 hours a day
This position requires working indoors with controllable environmental conditions and temperature.
This position requires the employee to talk and hear. Requires face-to-face discussions with individuals and teams, opportunity to make decisions without supervision, mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company.
Vision abilities required by this job include close vision.
Employee will spend prolonged hours in front of computer screens
Come be a part of our extraordinary team!
The American Theatre Guild is an Equal Opportunity Employer. ATGuild does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, marital status, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$28k-37k yearly est. 2d ago
Client Services Support Representative
Blitt & Gaines P.C 3.6
Customer support representative job in Saint Louis, MO
About Blitt and Gaines, P.C. Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.
At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction.
Job Title: Client Services SupportRepresentative
Job Summary:
The Client Services SupportRepresentative is responsible for reviewing assigned accounts and determining the next appropriate action in accordance with established processes, coding requirements, and client-specific workflows. This role focuses on handling closures, settlements, and special handling claims while ensuring accuracy, compliance, and timely completion of tasks. The representative will utilize review lists, training materials, and documented procedures to apply the correct coding mechanisms and move accounts through the proper workflow.
The ideal candidate is detail-oriented, able to follow instructions, works well with team members, and can adapt to evolving client needs and internal process updates.
Essential Duties:
Review accounts from system queues, review lists, or task batches and determine the next appropriate action quickly and accurately.
Apply proper coding and documentation based on established workflows for closures, settlements, and special-handling matters.
Process settlement approvals, documentation updates, and follow-up actions within required timelines.
Handle account closures, including verifying eligibility, confirming required documentation, and updating system statuses accordingly.
Manage special-handling claims in accordance with client-specific instructions, escalation guidelines, and regulatory compliance.
Follow documented procedures, training materials, and written instructions to apply coding and process steps consistently.
Navigate multiple software systems, screens, and workflow tools efficiently.
Maintain required accuracy, productivity, and quality benchmarks in a fast-paced, high-volume environment.
Collaborate with internal teams, including operations, compliance, and management to resolve issues or clarify instructions.
Communicate clearly with supervisors and management regarding discrepancies, challenges, or needed clarifications.
Participate in team training sessions, cross-training, and process-improvement efforts as workflows evolve.
Ensure all work is completed reliably, consistently, and within expected timeline.
Knowledge, Skills and Abilities:
High school diploma or equivalent required; some college preferred.
Strong proficiency with computers, and Microsoft Office tools with intermediate knowledge of Microsoft Excel required. Candidates must be efficient in using Excel functions such as filters, conditional formatting, and pivot tables to review, organize, and analyze data.
Ability to effectively use other Microsoft Office applications, including Outlook and Word, for daily communication and documentation.
Strong typing and data-entry skills, with the ability to maintain accuracy and efficiency in a high-volume environment.
Prior experience in client services, administrative support, account review, or similar detail-oriented roles preferred.
Strong reliability and consistent attendance are essential.
Comfort working in a fast-paced, high-volume environment with frequent updates and process changes.
Ability to learn new systems, tools, and workflows quickly and apply them with confidence.
Ability to follow instructions and documented procedures precisely.
Effective written and verbal communication skills.
Strong organizational and time-management skills.
Ability to work effectively as part of a team.
What We Offer: Blitt and Gaines, P.C. offers a competitive compensation and benefits package, including:
Competitive base pay
Paid Time Off (PTO) and Paid Holidays
Comprehensive health, dental, vision, and life insurance
Short-Term Disability
401(k) retirement plan
Profit sharing
Professional growth and advancement opportunities
$27k-36k yearly est. 6d ago
Slot Service Specialist/Dual Rate Supervisor
Ameristar Casino Resort Spa St. Charles 4.6
Customer support representative job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$28k-33k yearly est. 1d ago
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