Customer Support Representative Jobs in New Kensington, PA

Harrison Gray Search has partnered with a family-owned insurance brokerage seeking a Client Support Specialist for Strategic Accounts. Our client emphasizes doing what is right for its clients and colleagues, earning their nomination as a Top Workplace in the Pittsburgh, PA area. Position Summary The Client Support Specialist (CSS) is responsible for delivering high-quality client service, ensuring that the needs and expectations of a dedicated client book are met. This role, in collaboration with the Senior Consultant, oversees the delivery of health and welfare initiatives and manages benefit programs. Often the primary contact for clients, the CSS addresses service inquiries and vendor management. This position supports a book of business of larger employer accounts (100+ employees) and a revenue of $500k-$1M. Responsibilities and Duties Manage ongoing service needs of client accounts proactively and effectively. Develop and deliver high-quality, timely work products for clients. Co-develop and manage strategic client plans, such as health and welfare planning and health management. Lead implementation and ongoing management of vendor programs. Create clear, concise client communication materials. Resolve complex client issues or questions. Maintain knowledge of benefit plans and regulatory compliance through continued education. Perform other assigned duties. Core Competencies Problem Solving: Uses logic to find solutions to challenging issues, provides clear and objective answers. Effective Communication: Clearly articulates ideas professionally and adjusts communication style as needed. Drive for Results: Consistently meets or exceeds goals, self-motivated, and motivates others. Priority Setting: Identifies and focuses on critical needs, maintains a goal-oriented approach. Core Values Integrity: Maintains the highest ethical standards. Exceptional Service: Provides proactive client support, exceeding expectations. Teamwork: Contributes to team goals, sharing responsibilities and achievements. Kindness: Shows concern and willingness to help others. Qualifications High School Diploma required, Bachelor's Degree preferred Life, Accident, and Health License preferred (or obtained within 90 days of hire) 5+ years of experience in employee benefits account management or HR with a focus on benefits Professional designations like CEBS, GBA, PHR, or SHRM-CP/SCP preferred Base knowledge of health insurance underwriting and self-funded terminology and philosophies. Experience or exposure to health management strategic planning. Proficient in Microsoft Office (Word, PowerPoint, Excel), familiarity with Epic or Applied Solutions preferred Work Environment This role requires local travel (up to 30%) and potential domestic air travel. A valid driver's license is needed to provide self-transportation to client meetings, events, and seminars. The position involves lifting materials up to 15 lbs. Accommodations are available to support individuals with disabilities. Compensation & Benefits: Competitive salary Comprehensive benefits Sizable time-off allotment 4% 401(k) company match Tuition reimbursement Student loan relief Paid holidays

IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Client Services Associate for a critical engagement in Pittsburgh, PA. This role will assist multiple Operations teams who support Investment Management, Banking and Loan products though out the life of an account. The functional work performed supports processes related to Account Openings, KYC, Securities Processing, Various Cash Activities, Fees, Tax, Mortgage and Loan Origination/Advances/Payments, Deposits, Accounting, Reconciliations, Records Management and Account Closings. Client Services Associate key responsibilities include: Data entry and review of sensitive client information across multiple systems and processes Document management including scanning, filing, vault maintenance Processing of incoming and outgoing mail which includes checks, proxies, loan documentation, statements and various client communications. Various project support tasks Client Services Associate Skills Required: Strong attention to detail with ability to process critical data accurately and timely. Excellent client service skills using both written and oral communication Experienced user of Microsoft Office products. High organizational ability while being able to prioritize multiple tasks in a changing environment. Ability to work in a fast-paced, deadline-driven environment with a sense of urgency. Ability to work independently and in a team setting.

Reports To Chief Operating Officer The Client Service Associate will perform administrative duties and basic financial functions for the Wealth Manager they have been assigned and for the firm in general. Main duties include assisting clients by answering inquiries, preparing client paperwork, scheduling meetings and contacting clients with information regarding their investment accounts. The successful candidate will embrace the Core Values of Confluence Financial Partners: Do Right, Improve Everyday, Enjoy The Journey, and Be Thankful. If you're ready to advance your career on a team that's dedicated to growing and improving on a daily basis, then a position with Confluence might be a great fit for you! Responsibilities and Duties Function as an assistant to the advisor(s) assigned by the firm Assist clients with requests related to account and money management Contact clients via electronic means, written correspondence, or telephone Update, maintain and/or access client accounts, transactions or documents Ensure all necessary paperwork has been received by client and provide explanation on proper completion of documents. Arrange internal pre-meetings, and client meetings for advisors Prepare reports or materials Maintain client and firm records Other duties as assigned Qualifications Bachelor's degree required Prior experience in a financial institution preferred Proficient in Microsoft Office Suite programs, especially Excel Proven track record analyzing data and interpreting results Demonstrated understanding of financial markets and trends is a plus Exemplary track record of customer service Job Type: Full-time Pay: From $55,000.00 per year Benefits: 401(k) 401(k) matching Medical, Vision, Dental Insurance Employee assistance program Paid time off Schedule: Monday to Friday, 8:30am-5:00pm Education: Bachelor's Degree (Required) Experience: Customer service: 1 year (Preferred) Financial service: 1 year (Required) Work Location: Multiple locations

Job Description The Services Support Representative is responsible for accurately, courteously, and efficiently processing payments, transfers, stop payments, product/account inquiries, histories, concerns, and requests. The Services Support Representative is also responsible for handling customer inquiries regarding the website, Online Banking, Text Message Banking, Zelle, and mobile web and mobile apps. This includes both inbound and outbound phone calls, web chats, and emails (including Secure Message Center). In addition, the Services Support Representative is responsible for supporting customers with challenges navigating Online Banking transactions, downloading mobile apps, and signing up for Text Message Banking. This position has a rotating schedule including some weekday evenings and some Saturdays. The Customer Service Center is open Monday through Friday from 8:00am-8:00pm and Saturday from 9:00am-3:00pm. Qualifications: • High School Diploma/GED required. College degree preferred. • At least one year of customer service experience required, preferably supporting online channels. • Strong customer service orientation and experience. • Excellent verbal and written communication skills. • Ability to assess customer needs and respond accordingly. • Ability to professionally and diplomatically handle emotionally charged situations. • Ability to learn Dollar Bank retail products/services, regulations, policies and procedures. • Excellent computer, internet, smartphone-including usage of apps-and technical skills required. • Ability to work independently and with a group. • Ability to adapt to a changing environment. • Must have excellent interpersonal skills and a professional demeanor. • Must have strong problem solving skills. • Excellent organizational and time management skills. Principal Activities and Duties: • Execute professional customer service techniques and consistently provide the highest level of customer service with a friendly and patient demeanor. • Adhere to Bank and department regulations, policies, and procedures in performing daily assignments and tasks. • Process payments, transfers, stop payments, product/account inquiries, histories, concerns and requests in an accurate, effective and efficient manner. • Offer customers assistance with their Online Banking questions; specifically, sign-up, password reissues, accessing Online Banking and completing transactions within Online Banking. • Assist customers with downloading and navigating the mobile apps and mobile web. • Assist customers signing up for Text Message Banking - and the use of the system. • Keep management informed of customer issues/struggles within these channels to help drive traffic and increase conversion. • Assist branch employees with inquiries regarding all of the online channels. • Assist with testing new designs and navigation for the online channels. • Handle some calls for online banking business customers. • Responsible for submitting and reviewing the website and Online Banking Problem forms. • Communicate with customers via email and Secure Message Center. • Contact customers regarding issues with their online accounts via outbound calling. • Recognize sales opportunities and refer sales leads to Account Sales. The Representative is responsible for performing a quick analysis of the customer's needs based on account activity. • Active participation in ongoing customer service and sales training. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Schedule Information This position is required to work on a fixed schedule (25 hours per week) Monday through Friday, 8:00am-1:00pm or 3:00pm-8:00pm. May include working in the evening or on Saturday. Following completion of training, this position has flexibility to work a hybrid remote schedule. EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit *********** dollar. bank/company/careers/benefits .

CentiMark Corporation is hiring a Client Service Representative in our Corporate Office in Canonsburg, PA! This role offers a salary range of $40k - $45k with premier benefits! Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you! CentiMark Corporation, the National Leader in Commercial & Industrial Roofing, is looking for a highly motivated and customer-focused Roofing Client Service Representative to join our growing team. This role will be responsible for providing exceptional service to our clients across our 100+ locations in the US and Canada. Job Summary Be the first point of contact for our valued customers, receiving and processing roofing work orders Provide clear and timely updates, estimated arrival times (ETAs), and findings to keep customers informed throughout the process Build strong relationships with customers and collaborate effectively with our internal offices across North America Educate customers on their roofing needs based on information relayed from our field offices Effectively address customer questions and concerns, finding solutions and ensuring satisfaction Communicate and collaborate with Account Managers, Sales Representatives, and Management to ensure seamless customer service and problem resolution Conduct professional conversations with customers via phone and email Track roofing quote opportunities within our CRM (Salesforce) and follow up with customers to secure approvals Work collaboratively as a team to achieve exceptional customer satisfaction for all clients Candidate Qualifications Thrives in a fast-paced environment and enjoys exceeding customer expectations Possesses excellent communication and interpersonal skills, both written and verbal Demonstrates strong organizational skills and the ability to prioritize tasks effectively Has a keen eye for detail and accuracy Proficiency in using a CRM system (like Salesforce) is a plus Experience in the roofing industry is preferred, but not required Premier Benefits: 2 Health Insurance Plans: ----Free “Core Plan” - Free Medical & Dental ----“Buy Up Plan” - Features a lower deductible for Medical Vision Plan Free Life Insurance and AD&D Insurance Traditional 401K with Company Match Roth IRA with Company Match Paid Holidays and Vacation Employee Stock Ownership Program (ESOP) Flexible Spending Account (FSA) Referral Bonuses Dayshift Hours Growth Opportunities WHY WORK FOR CENTIMARK? >>>> CLICK HERE TO WATCH VIDEO! CentiMark provides a great work environment with challenging career opportunities. Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer For more information, please visit our website -- **********************

Join UniFirst, one of the largest and fastest growing companies in the $18 billion-dollar uniform and garment services industry. We offer a family-oriented culture; supported by a stable, billion dollar corporate enterprise - giving you the best of both worlds. We are seeking a motivated, customer-focused Route Service Representative to service and grow a local route. The Route Service Representative will make daily visits delivering and picking up customer products on an assigned route. This role is physical, dynamic, and consists of being indoors/outdoors. Routes are serviced daytime hours Monday through Friday because in the UniFirst culture, we believe nights and weekends should be reserved for personal and family time. At UniFirst as a Route Service team member, you'll receive paid training, salary + commission, excellent benefits, unlimited earning potential, and the chance to be part of a winning, supportive culture. Check out the opportunities at any of our 260 nationwide locations and make your next career move! We Offer: Guaranteed weekly salary plus commissions. As you grow your route, your weekly compensation increases. Opportunity to earn bonuses, incentives and awards Monday - Friday work week. No nights, weekends or holidays! Comprehensive benefits & perks package Ongoing, hands-on skills training Benefits & Perks: 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What you'll be doing: Provide exceptional service and customer satisfaction on your assigned route. Service your route, delivering to multiple customers per day - ranging from small businesses to major corporate locations. Combine customer service and sales skills to naturally grow your route and your earning potential. Build & foster effective and consistent working relationships with existing customers. Create opportunities to upsell and grow existing customer base, resulting in increased commissions. Introduce new products to your customers. Qualifications Qualifications What you'll need: 21 years of age Valid non-commercial driver's license in the state of residence and reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior customer service, route sales, delivery experience preferred What's in it for you? Training: Hands on skills training designed to enhance your performance. Career Mobility: Opportunity to grow. We offer several defined career paths to choose from. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. UniFirst is an international leader in garment & Uniform services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Job Title: Administration - Service Solutions Representative Pay Rate: $18/hr Duration: 3 Months and 3 Weeks Shift : 8AM EST - 5PM EST :Job Description: Problem solving, investigating, and resolving Data entry Strong organizational skills Excel proficiency Ability to deal with client information in a confidential manner Be able to work independently

Allied Personnel Services is seeking candidates for an Accounting Services Rep opening! This is a temp to hire opening that offers full time hours and $20.00-$23.00/hr based on experience. This is a hybrid role after training completion - 3 days WFH, 2 days in office. Responsibilities: Reconcile customer account balances Collaborate with global sales and service teams to resolve disputed receivables Enter credits and send invoices/payments to customers through various portals Facilitate timely payments Meet daily/weekly/monthly collection goals Maintain communication with customers daily to develop relationships Candidates for this role must have 1-3 years relevant experience; collections experience is preferred. Excellent customer service and organization skills are needed. Qualified candidates can apply by emailing a resume today!

Our major banking client in Pittsburgh, PA and Hermitage, PA is seeking Primary Call Center Representatives to join their team for a 4-month contract to hire position. Shifts: During training (3 months), the shift is 7:45 am to 5:00 pm. After training, you MUST be available to work shifts between the hours of 8:00 am to 9:00 pm with rotating weekends from 8:00 am to 5:00 pm. No exceptions. Parking: Free in a private lot. Public transportation routes nearby. Position Overview: This position is responsible for handling a high volume of inbound calls. Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Job Responsibilities: -Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. -Quickly identify the customer's needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. -The ideal candidate understands and strives to meet or exceed the Contact Center's Key Performance Metrics on a daily, weekly and monthly basis. -Promotes bank products and services by properly identifying the customer's needs and providing appropriate offerings. -Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. -Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments. -Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. -Act as the “voice of the customer” by submitting feedback. -Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. -Performs other related duties and projects as assigned by management. -Ability to work some holidays and weekends. Education: High School Diploma or GED, college a plus Experience: 3+ years in a high volume (100+ calls), inbound Call Center/Contact Center and/or Banking experience. Required Skills: Excellent communication skills, both written and verbal Excellent customer service skills Detail oriented Ability to work and multi-task in a fast-paced environment Ability to use general office equipment Ability to use a personal computer and job-related software (MS Word, Excel, Outlook) Preferred Experience/Skills: CRM experience Workday experience Relationship management software experience Customer facing experience Softphone/Mitel experience ***NO THIRD PARTIES***

The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs. See Aarons Terms & Conditions at ******************************************** and Privacy Policy at ****************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

Join the Crystal Clean Team as a Route & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you a motivated, people-focused professional looking to grow in a client-facing sales role? We are hiring a Client Representative to join our team full-time! In this role, you will be responsible for enrolling customers in new services, selling products, and delivering an exceptional client experience. If you have a passion for building customer relationships, sales, and achieving results, we want to hear from you!Key ResponsibilitiesAs a Client Representative, you will: Enroll Customers in New Services: Guide customers through the process of selecting and enrolling in services that best meet their needs. Sell Products: Present and promote company products to prospective and existing clients while meeting or exceeding sales targets. Customer Relationship Management: Build and maintain positive client relationships through excellent communication and service. Upselling and Cross-Selling: Leverage customer interactions to identify opportunities for upselling additional products or services. Market Knowledge: Stay informed about industry trends, company offerings, and competitors to effectively position our products and services. Team Collaboration: Work closely with the sales team to achieve individual and team sales goals. Weekend Availability: Be available for weekend shifts to maximize customer interaction and achieve sales success. What We’re Looking ForTo thrive in this sales representative job, you should: Have prior experience in customer service, sales, or client enrollment roles (preferred but not required). Possess excellent communication and interpersonal skills to effectively engage with clients. Be goal-oriented, motivated, and driven to meet and exceed sales targets. Demonstrate strong organizational and time-management skills. Be able to work weekends as part of this full-time client-facing role. Adapt to a fast-paced environment and approach challenges with a solution-focused mindset. What We OfferThis full-time sales role offers: Competitive base pay plus performance-based commissions and incentives. Hands-on training and development to help you excel in customer enrollment and product sales. A supportive, team-oriented work environment where your success is celebrated. Opportunities for growth within the company and advancement into leadership roles. The chance to work directly with customers, build lasting relationships, and make a tangible impact on their experience. Additional information:Employment type: Full-time

PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. The territory will be the Pittsburgh/Philadelphia area. PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Responsibilities * Identify and deliver new PITT OHIO Customers. * Promote and sell all PITT OHIO Enterprise services. * Efficiently maintain existing PITT OHIO customer relationships * Prospect and develop retention program for new PITT OHIO Customers * Effectively negotiate rate increases * Support all Company goals and policies * Sales territory must meet or exceed scorecard growth goal OTHER DUTIES * Interface with Operations, Pricing, Claims, Collections and Business Development Representatives * Able to react to change in response to changes in the Company's go to market strategy. * Proficiently use PITT OHIO Sales applications. * Participate in "Huddles" (collaborative sales meetings) to grow business. Qualifications * Minimum 3-5 years B2B sales experience * Previous experience or ability to learn the transportation industry preferred * Fluent English language skills * Excellent interpersonal, verbal and written communication skills * Experience in Microsoft Office and the Internet * Valid Drivers License and clean driving record required WORKING CONDITIONS * Travel is required; must be able to energetically travel by car, plane or public transportation * Weekend and evening client contact required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

- Zendesk Explore Custom Reporting Expert **Zendesk Explore Custom Reporting Expert** Location: Pittsburgh, Pennsylvania, USA Apollo Neuroscience is seeking a Zendesk data and reporting expert to develop a custom reporting dashboard in Zendesk Explore, to visualize specific data, and streamline our reporting. Reporting Needs: - A single dashboard of tables, graphs, and visualizations that detail Apollo's product refunds, exchanges, and return processes. - The ability to specify date ranges, to compare our rate of return, refund, or exchange in a given period, and compared to weeks, months, or years prior. - Graphs & visualizations describing: * The reasons why customers are returning product. * Product defects associated with returns. * Returns, refunds, or exchanges, compared to the manufacturing series of our products. Apollo's customer service team captures each and every return request in Zendesk, and fills in custom fields on associated tickets with all relevant and essential reporting data. Project Timeline: 1 to 2 weeks. This project has the potential to extend: * After reviewing the final product of the reports produced. * Or with the integration of new datasets associated with our return process. Skills and Experience Required: * Expert proficiency in Zendesk management and administration. * Experience developing custom Zendesk Explore reports and dashboards for business KPIs. * Zendesk API * 2+ years' experience developing dashboards and online reports. Nice to Have: * Have passed the certification exam for Zendesk Explore CX Analyst. * Experience fusing data from heterogeneous data systems.

Customer ServiceButler, PA$18.00/hour to startM to F – 8 am to 5 pm ** Exceptional benefits with this company **** Available Directly After Probationary Period ** *Pays over 90% medical insurance, dental, vision, 401K match 4%, and more!) * Answering questions. Quoting pricing. Entering orders. Qualifications Pleasant demeanor Superior communication Experience in interacting with customers via phone or in-person. Experience in Microsoft Outlook, Word, and other Microsoft and software products. High school diploma or GED. Must pass criminal background check and pre-employment drug test. We are an EOE.

To perform the registration of patients and to order laboratory tests in accordance with the physician's written order. Prepares printed laboratory test reports for timely distribution by established methods. Answers or transfers telephone inquiries providing general information to the public. Provides test results to authorized personnel through verbal or printed communication. Requirements High School Diploma or GED equivalent with medical terminology and computer skills. Successful completion of Acts 73 and/or 169 clearances within 90 days of commencing employment, if applicable. Preferred Knowledge of laboratory terminology and ICD-9 coding.

* Competitive Pay * Medical Insurance * 401(k) + Match * Paid Holidays + PTO * Ongoing Training & Education * Company Truck - Dispatch From Home! * Family Owned & Operated * Supportive Environment * Awesome Company Culture - Fun, Company Sponsored Events! **Why Choose Us** Boehmer has been proudly serving our customers for over 90 years, we have been able to do that due to the unwavering support of our team. We want our team to feel confident and supported in all aspects of their job, we are committed to providing the training and expertise needed to make it happen! We are proud to maintain a family-owned and operated company, where our team members feel they have everything they need to provide professional results on every service call. We want your confidence to show in all you do, come learn from 90 years of experience and join our team today! Established in 1933, Boehmer Heating & Cooling has been providing the Pittsburgh, PA area with exceptional service for over 90 years. Boehmer spends every day standing behind our core values; Service, Integrity, Professional, and Perseverance for our employees and our customers. Our team is dedicated to being service-oriented, with complete support of our management. With the commitment our team makes to our customers, we commit the same for our team - we're here to ensure your career with Boehmer is satisfying both personally and professionally! **Customer Experience Representative** Pittsburgh, PA Full Time Entry Level **Customer Experience Representative** **Who We Are** Established in 1933, Boehmer Heating & Cooling has been providing the Pittsburgh, PA area with exceptional service for over 90 years. Our team is dedicated to being service-oriented, with complete support of our management. With the commitment our team makes to our customers, we commit the same for our team - we're here to ensure your career with Boehmer is satisfying both personally and professionally! **Location:** Pittsburgh, PA **What We Offer:** * Competitive Pay * Medical Insurance * 401(k) + Match * Paid Holidays + PTO * Ongoing Training & Education * Family Owned & Operated * Supportive Environment * Awesome Company Culture - Fun, Company Sponsored Events! **Responsibilities:** * Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members' spirit. * Making sure that the phone is answered before the third ring and that the approved company greeting is used each time. * Notify client ahead of time if the technician/comfort advisor, is not going to arrive at their home in the scheduled time window and re-scheduling the time to the client's satisfaction. * Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical, because residential replacement leads are coming from those calls. * Assist with supervising and dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction. * Debrief technicians after each call and make sure they collected payment. * Obey company Code of Ethics and the Team Rules **Requirements:** * High school diploma/GED required * Associate degree preferred but not required * Self-starter, reliable, flexibility with hours * Strong customer service skills * Present and communicate professionally (written and verbal) * Excellent interpersonal communication skills on a professional and technical level * Able to work both independently and as part of a team * Strong knowledge of Microsoft Excel, Word * Must be a critical thinker - Strong English composition skills * Telephone etiquette and working knowledge of email systems * Ability to develop tools that create efficiencies within department * Bilingual a plus, not required "We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Job Description Job Purpose: Responsible for coordinating and providing asset management support while utilizing a team approach. Monitors transactions and various other client needs and wants on investment accounts, as well as other financial planning needs. Essential Job Functions: PROVIDES CLIENT RELATIONSHIP SUPPORT FOR ADVISORS. Facilitates and executes tasks and ensures prompt and complete follow through. Maintains Progress Review meeting schedule. Actively maintains advisors’ calendars and schedules and confirms appointments. Prepares meeting prep including Client Profiles, Team Pages, Client Service Policy Statements, Dan Allison Client Conversation piece, performance reports, including certain institutional reports. Analyzes annuity contracts for prospects and current clients to provide details to the advisor, so that a recommendation can be made. INTERFACES WITH CLIENTS TO PROVIDE EXCEPTIONAL SERVICE. Follows up with clients for additional information required by Advisors. Meets with clients as requested by Advisors and follows up on client questions and concerns with Advisors. Serves as contact / resource for clients calling with questions regarding their asset management accounts. Executes on directions from clients to meet any of their transactional and other needs. Forwards calls or questions that cannot be answered to an Advisor or Associate Advisor as appropriate. Communicates daily with asset management team members regarding items that affect clients who are currently being served. Contacts clients and prospects to gather financial documents and estate planning documents to assist in building a Financial Goal Plan through Money Guide Pro. INTERFACES WITH CUSTODIANS. Initiates transactions and paperwork and communicates with custodians on a daily basis regarding alerts and other maintenance. Maintains appropriate documentation and records, as required by custodians and other regulatory bodies. Serves as contact for National Advisors Trust Company, TD Ameritrade, Fidelity, Schwab, The Standard & Principal to provide requested information as needed. FACILITATES NEW CLIENT ONBOARDING AND ACCOUNT OPENINGS/TRANSFERS. Works with Advisors to onboard new clients from initiation through completion. Requests contracts, DIMA Authorization Forms, driver’s license copies, and other appropriate new account and/or account transfer paperwork. Runs OFAC checks. Oversees transfer of assets and/or accounts to JFS. Coordinates preparation of an Investment Policy Statement (IPS) for each account prior to assigning a model to or trading the account. Ensures that accounts are properly set up in AdvisorView, including custom fields and sets and CRM. Sets accounts up for any special features needed, including check writing, distributions, RMD’s, margin, etc. Works directly with clients and custodians, as needed and appropriate. COMPLETES ADMINISTRATIVE FUNCTIONS RELATED TO CLIENT'S ACCOUNTS. Processes additional funds into existing accounts as instructed. Provides delivery instructions for various types of assets. Processes daily deposits. Fulfills distributions requests, including ensuring cash availability. Ensures, with Advisors, that RMDs are taken appropriately. Processes account closures and client terminations, including launching appropriate workflows involving compliance, operations, and billing. Completes required and requested account maintenance and account service (ex. beneficiary changes, address changes, etc.). Assists in coordination of quarterly and semi-annual investment review report preparation, review, and processing. Runs reports and global reports in AdvisorView as needed. Submit trade requests, from Advisor’s direction, for new/existing accounts. Review incoming funds on Daily Deposits and determine if threshold is met to invest, research and make suggestions to Advisor. Reviews Daily Trade Blotter to confirm all proposed trades were entered as requested. Reviews executed Investment Policy Statements to verify accounts were invested per Advisor’s recommendation, verify allocation. Ensures plan participants’ investment allocations were executed correctly by The Standard and along with other initial enrollment verification. CONTRIBUTES TO TEAM EFFORT. Interacts with multiple teams across the firm including sub-team of Advisors, CRSs, the CSS Team, Para Planners, and Tax & Accounting Teams as well as broader team of other employees to promote smooth workflow, identify and resolve problems, advance the firm’s image and accomplish results which support the mission of JFS Wealth Advisors. Assists with training new hires to the CRS role on an ongoing basis through training modules and one-on-one training. OHTER DUTIES AS ASSIGNED. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Client Service – Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Priority Setting – Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability – Is accountable and takes responsibility for own actions; Commits to doing what it takes, when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications: Bachelor's degree from an accredited college or university; or a minimum of 4 years related experience and/or training; or equivalent combination of education and experience. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Knowledge of Client Relationship Management ("CRM") software systems, excel, work, and Microsoft suite. Valid driver's license. Must be client service oriented. Must be knowledgeable of financial planning process and be familiar with wealth management services. Must be able to use Schwab, Fidelity, etc. software. Must be able to use a PC proficiently. Physical Demands: While performing the duties of this job, the employee is frequently required to sit, use hands to fingers, reach with hands and arms and talk or hear and operate keyboard and mouse along with telephone. The employee is occasionally required to stand, walk, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus. Must pass an education, background, credit check, and drug screen. Hybrid position. We thank you for your interest in JFS Wealth Advisors, LLC. 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What we're looking for: 2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills\: professional telephone and email etiquette. Essential skills\: active listener, responsive, and personable. Computer skills\: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc) Time management and organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods. What's in it for you? Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. Career Mobility: We're a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to! Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest. Diversity\: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Pay & Benefits: