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Customer support representative jobs in New Orleans, LA

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  • Guest Experience Specialist

    Marriott International, Inc. 4.6company rating

    Customer support representative job in New Orleans, LA

    Additional Information Job Number25200560 Job CategoryRooms & Guest Services Operations LocationCourtyard by Marriott New Orleans French Quarter/Iberville, 910 Iberville Street, New Orleans, Louisiana, United States, 70112VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $21k-28k yearly est. 1d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer support representative job in Chalmette, LA

    The salary range for this role is $12.75 to $13.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $12.8-13.5 hourly 1d ago
  • Customer Experience Consultant - 100% Commission (TSG-20251204-037)

    Strickland Group LLC 3.7company rating

    Customer support representative job in New Orleans, LA

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $65k-104k yearly est. 14d ago
  • Professional Services Coder I

    Tulane University 4.8company rating

    Customer support representative job in New Orleans, LA

    This position is responsible for the timely abstraction and coding of professional services based on provider documentation, ensuring that all services comply with the Tulane University Medical Group (TUMG) Guidelines. Responsibilities also include maintaining knowledge base relative to billing functions, internal and external regulations, and documentation issues. This person must be able to work independently and process large quantities of data. The ability to communicate clearly and professionally with providers, administrators (DBON), and the TUMG staff. Responding timely and accurately to inquiries are key elements required of the individual in this position.• Proficient computer skills and a working knowledge of Microsoft Office software applications, including Word and Excel. * Accurate keyboarding skills * Excellent written and verbal communication skills. * Ability to work independently and demonstrate initiative * Good organizational skills. * Ability to be flexible and proactive in a changing environment. * Tactful and professional interpersonal relationships with others. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma/Equivalent and three years' multispecialty physician services coding experience. OR * Certified Professional Coder with one-year multispecialty physician services coding experience.• High school diploma or equivalent plus certification as a Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) * Working knowledge of revenue cycle or Certified Profession Biller * One year IDX Meditech and EMR experience
    $35k-52k yearly est. 60d+ ago
  • Customer Service Officer

    Elevare Branding

    Customer support representative job in New Orleans, LA

    Elevare Branding is a forward-thinking communications and brand-development firm dedicated to helping organizations elevate their voice, expand their influence, and build meaningful connections with their audiences. Our work blends strategic storytelling, media intelligence, and brand excellence to create impactful experiences that resonate in competitive markets. We value professionalism, initiative, and the pursuit of continuous growth. As we expand our presence, we are seeking a Public Relations Assistant who is committed to supporting high-quality communication initiatives and contributing to a dynamic, collaborative environment. Job Description We are looking for a dedicated Customer Service Officer to join our team in New Orleans. This role plays a key part in ensuring exceptional client satisfaction by managing inquiries, supporting customer needs, and maintaining a high standard of professionalism across all interactions. The ideal candidate is someone who communicates clearly, remains composed under pressure, and thrives in a client-focused environment. Responsibilities Serve as the primary point of contact for customer inquiries and requests. Maintain accurate records of customer interactions and follow-up actions. Provide timely solutions by coordinating with internal departments. Assist customers with service information, processes, and issue resolution. Monitor service quality and identify opportunities for improvement. Support overall client satisfaction and retention efforts. Uphold the company's standards of professionalism and customer care at all times. Qualifications Strong verbal and written communication skills. Ability to multitask and manage priorities effectively. Professional demeanor and customer-oriented mindset. Strong problem-solving and organizational abilities. Capacity to work both independently and as part of a team. Commitment to maintaining confidentiality and handling sensitive information appropriately. Additional Information Competitive salary within the range of $51,000 - $54,000. Opportunities for growth and career advancement within the company. Ongoing skill development and professional training. Supportive, team-oriented work environment. Full-time position with long-term stability.
    $51k-54k yearly 8d ago
  • Licensed Insurance Customer Service

    State Farm Agency-New Orleans 3.9company rating

    Customer support representative job in Metairie, LA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance. Once licensed, bonuses and commissions will be paid on sales performance. Paid time off (vacation) Retirement plan (after first year) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $18 hourly 24d ago
  • Executive Support - Immediate Vacancy (Excel/Google Sheets Focus)

    Jefferson Rise 3.6company rating

    Customer support representative job in Harvey, LA

    Jefferson RISE Charter School, founded by seven community members in 2014, will serve just under 800 students in grades 6-12 for the 2025-2026 school year. Located in Harvey, Louisiana, the school caters to a diverse student body from the Westbank of Jefferson Parish, consisting of 59% Black/African American, 24% White, 15% Hispanic, and 2% Asian students, with 87% qualifying as economically disadvantaged. Remarkable achievements for Jefferson RISE Charter School include: State recognized our school as Top Gains Badge Recipient (23-24 SY) Graduation Rate A (22-23 SY, 23-24 SY) Strength of Diploma A (23-24 SY) Progress Rating A (23-24 SY) #6 for SPS Growth in Louisiana (22-23 SY) Achieved a School Performance Score (SPS) increase of over 17 points, resulting in a B rating for the high school and a C rating for the middle school (22-23 SY) Position Overview The Administrative Assistant to the Executive Director plays a vital role in ensuring the smooth, efficient, and data-driven functioning of the schools leadership operations. This position goes far beyond standard administrative duties: the ideal candidate is a highly skilled problem-solver with advanced expertise in spreadsheets, data analysis, and document creation. This role requires a sharp eye for detail, exceptional technical skills, and the ability to keep pace in a fast-moving environment. The Administrative Assistant will follow the Executive Director through meetings, capture action items in real-time, and proactively create systems, templates, and reports that streamline operations. Candidates must be highly proficient in Excel and/or Google Sheets, with a demonstrated ability to design graphs, analyze trends, and support budgeting processes. Key Responsibilities Executive & Administrative Support Accompany the Executive Director to meetings, capturing notes, action items, and follow-ups in real time. Track and manage tasks across multiple projects to ensure timely execution. Draft, edit, and format correspondence, reports, and templates for internal and external use. Type quickly (70+ WPM preferred) and accurately to keep up with a fast-paced workflow. Data & Technology Develop, maintain, and improve spreadsheets and databases for operational, financial, and compliance purposes. Create graphs, dashboards, and visualizations to communicate trends and outcomes. Design templates, trackers, and automated systems that improve efficiency and accuracy. Support the Executive Director in interpreting data and preparing presentations. Finance & Budget Support Assist with creating and maintaining budgets, including expense tracking and forecasting. Collect, organize, and reconcile receipts and financial records. Generate financial reports, expense summaries, and documentation for leadership and board review. School Operations & Compliance Coordinate reporting and data submissions to district and state stakeholders. Monitor compliance trackers for staff certifications, deadlines, and required trainings. Assist with special projects that require data collection, analysis, and reporting. Scheduling & Events Maintain the Executive Directors calendar, including high-level scheduling, prioritization, and logistics. Support preparation for leadership meetings, board meetings, and staff-wide events by creating agendas, presentations, and supporting materials. Ensure follow-up actions from meetings are documented, delegated, and completed. Qualifications Associates or bachelors degree preferred; high school diploma or equivalent required. Minimum of 2 years administrative experience, with strong emphasis on data management and technology. Advanced proficiency in Google Workspace (Docs, Sheets, Calendar) and Microsoft Excel (pivot tables, formulas, charts required). Experience with data analysis and the ability to create clear, compelling visual representations of information. Strong financial literacy, including budget creation and expense tracking. Exceptional typing speed (70+ WPM minimum; 80 WPM preferred). Excellent organizational, multitasking, and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities. Strong interpersonal skills, discretion, and professional judgment.
    $24k-41k yearly est. 11d ago
  • Customer Coordinator - II

    Camin Cargo Control Inc. 4.5company rating

    Customer support representative job in Luling, LA

    Customer Coordinator -II 1.0 Corporate Job Title Customer Coordinator-II 2.0 Reporting Relationships Operations / Branch Manager This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. 4.0 Minimum Requirements • Requires a H.S. Degree (or equivalent) and a minimum of three years • Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. • Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. 5.0 Fitness for Duty - Physical Demands • Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty - Physical Demands for this position. • The ability to perform all tasks listed is a requirement for this job description 6.0 Responsibilities • Functions as Point Of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer. • Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements. • Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. • Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. • Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. • Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. • Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. • Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. • Attends and participates in branch management meeting
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Customer support representative job in Harahan, LA

    Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly Auto-Apply 60d+ ago
  • Reservation Agent

    Stwhj

    Customer support representative job in New Orleans, LA

    We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification
    $21k-27k yearly est. 60d+ ago
  • HP Customer Sales Representative

    2020Companies

    Customer support representative job in New Orleans, LA

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 7d ago
  • Call Center Representative - Louisiana Pain Specialists

    Resolve Pain Solutions

    Customer support representative job in New Orleans, LA

    Job DescriptionAbout Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering. Position Summary As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism. Key Responsibilities Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner. Schedule, reschedule, and confirm appointments according to provider availability and patient needs. Verify insurance eligibility and coverage and collect or update patient demographic and contact information. Triage calls appropriately, transferring to clinical staff or other departments as needed. Document all patient interactions accurately in the electronic medical record (EMR) system. Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care. Manage high call volume while maintaining quality service standards and productivity metrics. Qualifications High school diploma or equivalent (required). Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting. Familiarity with medical terminology, insurance verification, and EMR systems is a plus. Bilingual in English and Spanish is a strong advantage. Excellent verbal and written communication skills. Ability to handle confidential information with discretion and comply with HIPAA regulations. Strong organizational and multitasking abilities. Compassionate, patient-focused mindset. Powered by JazzHR c7qIOHsR1O
    $23k-31k yearly est. 16d ago
  • Call Center Representative

    116508 Innovation at Work

    Customer support representative job in New Orleans, LA

    Job DescriptionDescription: • The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information. • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy. • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician. • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel. • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents. • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls. • The Telephone Operator shall provide general information and refer information to the appropriate services. • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc. • The Telephone Operator shall provide general and patient information to direct person-to-person contacts. • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes. • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions. • The Telephone Operator shall safeguard immediate work area from unauthorized visitors. • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy. • The Telephone Operator shall conduct personal business through the use of public telephones. • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements: EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience. • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions. • The Telephone Operator shall perform various communications and/or emergency activities.
    $23k-31k yearly est. 19d ago
  • Call Center Representative

    Luxury Bath Technologies

    Customer support representative job in New Orleans, LA

    Job Description Call Center Representative Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Harahan, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. ************** Powered by JazzHR 5qVZmqeRZi
    $23k-31k yearly est. 6d ago
  • Reservationist - Emeril's

    Emeril Lagasse 3.9company rating

    Customer support representative job in New Orleans, LA

    Reservationists at Emeril's will answer phones and take dining reservations and also perform host/hostess duties during service. Experience in fine dining and “Open Table” reservation system preferred. Candidates for this position must have a professional, friendly and enthusiastic phone presence and ability to interact with guests with a positive impact. They should also have excellent written and verbal communication skills. Good grooming, the ability to get along well with others and to work in a fast paced environment are essential.
    $21k-26k yearly est. 3d ago
  • Call Center Representative

    Monarch Medical Management

    Customer support representative job in Metairie, LA

    Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential. Key Responsibilities Patient Communication and Support Handle a high volume of inbound and outbound calls daily in a courteous and professional manner Use approved call scripts to assist patients with scheduling, inquiries, and follow-ups Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment Scheduling and Coordination Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW) Complete necessary scheduling checklists (such as Ortho Spine or Ortho Extremity) Coordinate patient transportation (such as Uber) and confirm logistics Follow up on approvals and referrals with attorneys, clinics, and insurance carriers Patient Records and Insurance Management Accurately collect and verify patient demographics and insurance details Maintain and update patient accounts, including Workers' Compensation cases Administrative Support and Documentation Enter, retrieve, and update patient records in electronic health systems Manage email communications with attorneys, providers, and internal departments Process medical record requests and send necessary documents securely Compliance and Confidentiality Comply with HIPAA, privacy policies, and clinic procedures Stay current with healthcare regulations and insurance policy changes Qualifications High school diploma or equivalent required; some college preferred Experience handling high call volumes in a healthcare or customer service setting is strongly preferred Familiarity with eClinicalWorks and medical terminology is a plus Strong multitasking skills and attention to detail Proficient in using computer systems and electronic health records (EHR) Excellent communication and interpersonal skills Benefits Health, vision, and dental insurance after 60 days Paid time off (PTO) Continued education opportunities Retirement plan options If you are passionate about helping others and thrive in a dynamic call center environment, we encourage you to apply. Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company
    $23k-31k yearly est. 60d+ ago
  • Call Center Representative

    La Health Solutions

    Customer support representative job in Metairie, LA

    Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.
    $23k-31k yearly est. 39d ago
  • Call Center Representative

    Bath Concepts Independent Dealers

    Customer support representative job in Slidell, LA

    Job DescriptionCall Center Representative Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications Powered by JazzHR RCBOMhMIUz
    $23k-31k yearly est. 27d ago
  • Customer Engagement Specialist II

    Tulane University 4.8company rating

    Customer support representative job in New Orleans, LA

    The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation. * Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills * Excellent customer service skills and ability to work in a fast-paced environment * Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems * Knowledge of other Campus Services departments * Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues * Ability to work both independently and as part of a professional decision-making team * Ability to make decisions and resolve problems * Ability to remain calm and poised during an emergency * Ability to be highly organized and manage multiple tasks at one time * Proficient in Microsoft Office * Ability to learn and adapt quickly to new technology and software * Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa * Ability to work a flexible schedule that includes evening and weekend hours regularly * High school diploma or equivalent * 4-5 years of customer service experience * Bachelor's degree * Knowledge of Tulane systems * Customer service experience in higher education
    $38k-44k yearly est. 6d ago
  • Executive Support - Immediate Vacancy (Excel/Google Sheets Focus)

    Jefferson Rise 3.6company rating

    Customer support representative job in Harvey, LA

    Jefferson RISE Charter School, founded by seven community members in 2014, will serve just under 800 students in grades 6-12 for the 2025-2026 school year. Located in Harvey, Louisiana, the school caters to a diverse student body from the Westbank of Jefferson Parish, consisting of 59% Black/African American, 24% White, 15% Hispanic, and 2% Asian students, with 87% qualifying as economically disadvantaged. Remarkable achievements for Jefferson RISE Charter School include: State recognized our school as Top Gains Badge Recipient (23-24 SY) Graduation Rate A (22-23 SY, 23-24 SY) Strength of Diploma A (23-24 SY) Progress Rating A (23-24 SY) #6 for SPS Growth in Louisiana (22-23 SY) Achieved a School Performance Score (SPS) increase of over 17 points, resulting in a “B” rating for the high school and a “C” rating for the middle school (22-23 SY) Position Overview The Administrative Assistant to the Executive Director plays a vital role in ensuring the smooth, efficient, and data-driven functioning of the school's leadership operations. This position goes far beyond standard administrative duties: the ideal candidate is a highly skilled problem-solver with advanced expertise in spreadsheets, data analysis, and document creation. This role requires a sharp eye for detail, exceptional technical skills, and the ability to keep pace in a fast-moving environment. The Administrative Assistant will follow the Executive Director through meetings, capture action items in real-time, and proactively create systems, templates, and reports that streamline operations. Candidates must be highly proficient in Excel and/or Google Sheets, with a demonstrated ability to design graphs, analyze trends, and support budgeting processes. Key Responsibilities Executive & Administrative Support Accompany the Executive Director to meetings, capturing notes, action items, and follow-ups in real time. Track and manage tasks across multiple projects to ensure timely execution. Draft, edit, and format correspondence, reports, and templates for internal and external use. Type quickly (70+ WPM preferred) and accurately to keep up with a fast-paced workflow. Data & Technology Develop, maintain, and improve spreadsheets and databases for operational, financial, and compliance purposes. Create graphs, dashboards, and visualizations to communicate trends and outcomes. Design templates, trackers, and automated systems that improve efficiency and accuracy. Support the Executive Director in interpreting data and preparing presentations. Finance & Budget Support Assist with creating and maintaining budgets, including expense tracking and forecasting. Collect, organize, and reconcile receipts and financial records. Generate financial reports, expense summaries, and documentation for leadership and board review. School Operations & Compliance Coordinate reporting and data submissions to district and state stakeholders. Monitor compliance trackers for staff certifications, deadlines, and required trainings. Assist with special projects that require data collection, analysis, and reporting. Scheduling & Events Maintain the Executive Director's calendar, including high-level scheduling, prioritization, and logistics. Support preparation for leadership meetings, board meetings, and staff-wide events by creating agendas, presentations, and supporting materials. Ensure follow-up actions from meetings are documented, delegated, and completed. Qualifications Associate's or bachelor's degree preferred; high school diploma or equivalent required. Minimum of 2 years administrative experience, with strong emphasis on data management and technology. Advanced proficiency in Google Workspace (Docs, Sheets, Calendar) and Microsoft Excel (pivot tables, formulas, charts required). Experience with data analysis and the ability to create clear, compelling visual representations of information. Strong financial literacy, including budget creation and expense tracking. Exceptional typing speed (70+ WPM minimum; 80 WPM preferred). Excellent organizational, multitasking, and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities. Strong interpersonal skills, discretion, and professional judgment.
    $24k-41k yearly est. 60d+ ago

Learn more about customer support representative jobs

How much does a customer support representative earn in New Orleans, LA?

The average customer support representative in New Orleans, LA earns between $24,000 and $40,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in New Orleans, LA

$31,000
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