Customer support representative jobs in North Carolina - 4,193 jobs

We are always looking to expand our team with talented professionals who are ready to take their careers to the next level. As one of the largest and most successful privately held distributors of plumbing, piping, and HVAC/R products in the United States, we are seeking an experienced Customs Specialist to help us keep growing. If you are dedicated and ambitious, Sunbelt is an excellent place to grow your career! The Customs Specialist is responsible for ensuring Sunbelt Marketing's import activities fully comply with U.S. Customs and Border Protection regulations and applicable international trade laws. This role owns product classification accuracy, trade documentation, broker coordination, and customs recordkeeping, while supporting compliant duty optimization and efficient global trade operations. This role plays a critical part in maintaining compliance and participates in the administrative ownership of freight, customs & duties, and other inputs to landed cost, and requires a keen eye for detail, comfort in maintaining administrative records, and the ability to collaborate with multi-functional leaders. Duties & Responsibilities Customs Compliance & Trade Documentation · Prepare, review, and submit accurate import documentation; Maintain audit-ready customs records. · Maintain HTS classifications and Country-of-Origin determinations. · Monitor trade regulations and update internal procedures. Broker & Partner Coordination: · Act as primary liaison with customs brokers and freight forwarders. · Review broker filings and resolve discrepancies. · Coordinate with internal teams to support timely clearance. Duty Review & Risk Management: · Review duties, tariffs, and landed costs for accuracy; perform periodic internal audits. · Identify compliant duty optimization opportunities. Cross-Functional Support & Process Improvement: · Guide customs compliance policies. · Collaborate on certifications and trade agreement compliance. · Support continuous improvement initiatives. What We're Looking For · Bachelor's degree preferred; equivalent experience considered. · 5+ years of customs compliance or international logistics experience. · Demonstrated HTS and CBP documentation expertise. · Strong organizational, analytical, and communication skills. · Proficiency with Microsoft Office, Excel, ERP, and trade compliance systems. · Self-motivated and disciplined team player who exhibits a sense of urgency and focus on results. · Ability to creatively solve problems in a fast-paced environment. Why Join Us? · 5 Core Values - RESPECT, INTEGRITY, GENEROSITY, HUMILITY, HONESTY - guide everything we do! · Employee-Owned Company (ESOP) with comprehensive Benefits Package · Supportive and Inclusive Family-Oriented Culture · Community Involvement Initiatives, aka “Sunshine Days.”

Must Haves: Associate's degree or equivalent work experience required. Undergraduate degree preferred. 3-5 years of experience in a corporate environment Excellent telephone skills required in order to deliver the best experience to the customer. Requires a good attitude, attentiveness, timeliness, and personalization of each customer's experience. Outgoing personality with strong organizational and time management skills. Resilient, persistent and dedicated sales skills conducted predominantly by phone. Proficient in Windows Operating Systems. Plusses: Experience working in supply chain or logistics Proven leadership experience Consistency in past positions Client facing experience Experience using SAP Experience using a video conferencing platform like MS Teams or Ring Central Day to Day: Receive and process orders via inbound telephone calls, email, and EDI from B2B customers. Expedite as required to ensure customer satisfaction. Responsible for confirming order, product availability, delivery status using company guidelines and assigned distribution lanes. Build effective team unity through collaboration, trust, and accountability as a member of a high-performance work team to deliver profitable results to our customers. Assure to follow all company policies regarding product information and sales policy portals to ensure all customer transactions are accurate. Create action plan with external sales team to meet established goals and objectives for volume and market share. Track customer facing measures to include missed order and shipment reporting. Research and resolve customer disputed items while working with the customer solution team. Maximize daily shipments and volume while working with the BMD insides sales team to contribute to company's market share and achieve sales volume targets. Collaborating with customer solutions team and sales. Job Description: A well-known manufacturing client of Insight Global is looking to bring on a Customer Account Specialist in Charlotte, NC. This role is hybrid, with 3 days a week onsite in the office. The main focus is making sure B2B customers get top-notch service-processing orders, handling special requests, building strong relationships, and helping drive company profits. You'll be juggling a high volume of inbound calls from customers, plant contacts, carriers, and field sales. They're looking for someone who's collaborative, a strong team player, thinks analytically, and can make smart decisions independently. If you're highly motivated and thrive in a fast-paced, high-performing team, this could be a great fit. Compensation: $20/hour while on contract, upon permanent conversion, salary is $57k. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Customer Care Representative - In-person Full-Time, Mainly Inbound Calls, No Quotas, $19 - $20/Hour, Excellent Benefits This full-time role is ideal for someone who values a relaxed, supportive environment focused on quality interactions rather than meeting quotas. You'll handle incoming calls and emails, with no outbound telemarketing and no quotas to meet, allowing you to focus on delivering exceptional service. Why Join Us? Work-Life Balance: Monday through Friday schedule, with a 40-hour workweek from 8:00 a.m. to 4:30 p.m. Shifts may vary slightly in coordination with our call center in Dumas, Texas. Convenient Hours: No night or weekend shifts, plus paid time off for major national holidays. No Solicitation/Sales Calls: Our company does not engage in sales calls. We are committed to providing a focused and efficient environment for our team to serve our customers. Hear directly from our employees: here An abundance of benefits: Competitive Salary- starting at $19.00 - 20.00/hour Paid Volunteer Time Off Paid Personal Time Off Paid National Holidays Off Medical insurance for employees plus family that includes dental and vision - with up to 90% paid by the company Shares of company stock through the Employee Stock Ownership Plan (ESOP) 401K Saving Plan Professional development, and we prefer to promote from within as much as possible. Dental insurance with our basic dental package is 100% free to employees. Vision Insurance Flexible Spending Account Hospital Indemnity Met Law Program Discounts on Company Products Casual dress - every day is casual Friday Responsibilities include: Providing exceptional customer care through various platforms, including phone, email, and chat, to support orders, resolve issues, and answer questions with accurate, valid, and complete information. Identifying and assessing customers' needs by thinking creatively and empathetically to assist in such a way that each person feels heard, and respected. Use effective problem-solving skills and knowledge gained to support team members collaboratively. Learning, understanding, and supporting all marketing initiatives, such as new product releases and changes to existing products. Proactively learning and working to understand policies and documents to better assist Field Representatives and their customers with courteous, efficient, and complete information. Our Customer Care Department is seeking a team member to support Field Representatives and their customers, ensuring that each person feels valued, heard, and receives the best possible assistance. The ideal candidate will be empathetic, courteous, and passionate about helping others. They should also be problem solver with high attention to detail, effective listening skills, and a strong sense of accountability for their work. This role involves daily interactions with Field Representatives and customers through phone calls, emails, and chats. As such, professionalism-both written and verbal-is essential, along with patience and empathy. Responsibilities include assisting with orders, resolving issues by finding the best solutions, and providing accurate, relevant information to address questions about our products and services. Life's Abundance provides an ever-evolving opportunity for employee growth, and job responsibilities may be modified over time.

Job Title: Customer Service Rep (Dispatcher) Pay Rate: $30 to $33.50/HR Duration: 12 months Shift: Monday-Friday, 11:00 AM - 8:00 PM (1 opening) Monday-Friday, 10:00 AM - 7:00 PM (1 opening) Monday-Friday, 7:00 AM - 4:00 PM (6 openings) Monday-Friday, 8:00 AM - 5:00 PM (6 openings) Monday-Friday, 9:00 AM - 6:00 PM (6 openings) We are seeking a Customer Service Representative (Dispatcher). These are not call center roles - no scripts used; every day is different. The individual will effectively deploy resources within the service organization to ensure service activities are appropriately aligned with contractual agreements, directing large teams in the completion of highly variable work streams, while reducing potential scheduling conflicts that may delay resolution. They are accountable for delivering world-class customer experience by providing 24/7 support, and are responsible for the timely and accurate scheduling of service events by properly communicating and managing time-sensitive workload. This role will report to the Zone Operations Manager and will be part of a team focused on customer success. Owning the E2E planning for the allocation and deployment of field resources in a highly dynamic environment. Applying critical thinking skills to ensure the consistent delivery of customer commitments while optimizing the utilization of field resources. Owning customer communications E2E for all service events. Navigating complex discussions with customers when scheduling appointments. Management and application of prioritization logic that aligns with customer commitments. Owning the deployment of field resources is the decision maker, coordinates with field management, displaying strong influencing & collaborative skills. Manage capacity planning to meet cyclical demand, ensuring delivery of customer commitments. Ability to utilize problem-solving skills when reprioritizing activities and resources to meet the requirements of a highly dynamic environment. Requirements: 2-5 years' experience in a customer relationship-related role, in a fast-paced environment Positive attitude and passion for customer service. Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality Experience communicating ideas and rationale to internal teams and customers. Must have excellent interpersonal skills, interact favorably with others, and be skilled at maintaining positive relationships while working to resolve problems and maintain a high level of professional integrity. Excellent organizational skills with an ability to manage time and prioritize based on the impact and criticality of customer issues. Strong PC skills (MS Office software like Word, PowerPoint, Excel, and Outlook) Associate degree or equivalent experience required Preferred Knowledge/Skills, Education, and Experience: Ability to professionally investigate and respond to requests promptly Strong communication skills and are adaptable to change Ability to think at a high level and apply business concepts. Experience to anticipate customer needs. A history of acting as a collaborative team player with cross-functional teams. An interest in solving problems that don't have obvious solutions.

Apply now * Apply Now * Start applying with LinkedIn Start Please wait...

LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment. Key Responsibilities Serve as the first point of contact for tenants, contractors, and guests. Manage reception operations and handle inquiries promptly. Coordinate mailroom activities, including twice-daily mail runs and package notifications. Maintain service request systems and assist with preventive maintenance tracking. Support property management with scheduling, expense reports, and vendor coordination. Assist with tenant communications, event planning, and welcome materials. Ensure smooth operations across both locations and help standardize processes. Qualifications Bachelor's degree preferred. Commercial Property experience preferred. Minimum 2 years in a customer-facing role; property management experience is a plus. Strong communication and organizational skills. Proficiency in Microsoft Office Suite; Yardi experience preferred. Professional, polished, and confident demeanor. Ability to manage multiple priorities in a busy environment.

Customer Service Representative Duration: 6-12-month contract Pay: $19-$20/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role

Customer Service Administrator Pay: 65-70k Benefits: Eligible for Dental, Vision, Medical, 401(k) We're seeking an experienced Customer Service Officer to join a fast-paced manufacturing team in a highly visible, customer-facing role. This position supports active customers and plays a critical role in delivering a consistent, high-touch customer experience. About the Role This individual will manage end-to-end order processing, proactively communicate order status, delays, and logistics updates, and serve as a trusted point of contact for ongoing customer needs. Success in this role requires resilience, strong problem-solving skills, and a white-glove service mindset-handling challenging situations one day and positive follow-ups the next. The ideal candidate is proactive (not reactive), over-communicates, and genuinely cares about the customer experience. Must-Have Qualifications 3-5 years of true customer service or inside sales experience Experience in manufacturing or a similar environment (no retail or call center backgrounds) High school diploma or equivalent required SAP experience required Proficiency in Microsoft Office and web-based systems Key Skills & Attributes Customer-centric and service-oriented Able to handle difficult conversations with professionalism and confidence Strong problem-solving and conflict-resolution skills Highly proactive and an effective over-communicator Adaptable, resilient, and comfortable in a fast-paced environment Confident, forward-facing personality Solutions-focused, open-minded, and non-defensive Strong sense of ownership and urgency

Graham Personnel Services is seeking a Client Services Representative with strong project management experience to support a Sales Team and maintain client relationships. The ideal candidate can work independently while also collaborating effectively with team members. This role focuses on coordinating client accounts, ensuring accurate communication with operations, and supporting the continued growth of clients. This is a temp to hire opportunity with a pay rate of $24-26/hr. Responsibilities: Serve as the main contact for assigned client accounts Maintain and control documentation from the Sales department, including Customer Specification Documents Handle administrative details for new projects Support client services on project-based work, troubleshooting, record-keeping, and process improvement Perform other duties as assigned by supervisor or manager Qualifications: Bachelor's degree preferred Proficient in Microsoft Office Minimum 1 year of experience in client management; 2+ years preferred Strong project management skills required Ability to work independently and collaboratively Skills: Strong communication and organizational skills Detail-oriented with ability to manage multiple tasks Ability to collaborate across teams to support client needs

Job Title: Customer Service Representative Job Type: Full Time About Us As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE High School diploma (or equivalent) or higher Ability to distinguish colors on facilities Ability to handle 28 footextension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)requiredto join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free tochoosewhetherto join the union, but if you do join the union you would beobligatedto pay union dues #LI-MB1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************

Energy Service Representative responsibilities include prospecting for qualified small business customers, conducting energy assessments, developing solutions for lighting, refrigeration, HVAC, and water, presenting proposals to customers, and signing up new customers for the electrical utility program design. Willdan encourages candidates who are committed, motivated, and passionate sales representatives to apply. Essential Duties and Responsibilities Conduct onsite energy assessments of non-residential buildings, which include but are not limited to identifying existing lighting and refrigeration equipment. Prospect and develop new business relationships within your territory. Conduct needs analysis to determine the best energy efficiency products for customers. Provide information to customers on available utilityincentives and program details. Prepare and present proposals that recommend energy conservation measures, provide customer costs and incentives, andthensell the value proposition to the customer. Maintain strong ongoing communications with customers to assure customer satisfaction. Track pipeline, maintain Outlook calendar with field appointments, and monitor progress towards program goals. Meet or exceed set proposal and sales objectives. Responsible for representing the company in a professional manner and abiding by all safety and employee guidelines. Responsible for maintaining and protecting all company equipment issued. Job Requirements / Qualifications Bachelor's degree or equivalent preferred in related field. 2 or more years of outside sales experience. Self-motivated, accountable, sales-oriented mentality. Outgoing personality and the ability to interact positively with people and provide excellent customer service. Excellent verbal, interpersonal, and written communication skills. Detail-oriented with the ability to work to schedules and objectives. Ability to learn and present energy efficiency scopes, including but not limited to lighting, refrigeration, HVAC, and water. Proven ability to conduct successful cold calls and generate leads. Local working knowledge of assigned territory preferred. Sound business ethics, including the protection of proprietary and confidential information. Ability to prioritize multiple projects and tasks to ensure timely delivery of high-quality deliverables. Demonstrated ability to collaborate with a wide range of stakeholders while delivering excellent customer service in a highly dynamic growth environment. Ability to work effectively in a fast-paced, evolving, entrepreneurial work environment. Proficiency with technology, including use of iPad and MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams) Ability to travel within assigned territory up to 90% of the time. Must possess a valid driver's license. Experience with energy auditing or commercial lighting is required. Passing a drug test is required to be hired due to client contract requirements. EEO Non-Discrimination and ADA Reasonable Accommodation Statement Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us. Willdan Energy Company participates in E-Verify.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 1017 W. Corbett Avenue, Swansboro, North Carolina 28584 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Apply now * Apply Now * Start applying with LinkedIn Start Please wait...

Job Title: Client Service Representative Industry: Specialty Coatings / Manufacturing / Chemicals Pay: $65,000-$70,000 base salary Benefits: Vision, Dental, Health, 401k Job Description: Addison Group is partnering with a global leader in specialty coatings to identify a Client Service Representative for their Apex, NC location. This direct-hire role was created due to growth and restructuring within the customer service function and will support approximately 200 active customers in a fast-paced manufacturing and technical environment. This is a highly visible, customer-facing role requiring a proactive, service-oriented professional who thrives in high-touch customer interactions and complex order management. Responsibilities: Manage end-to-end customer order processing from entry through shipment and billing Input, review, and validate customer orders to ensure accuracy and readiness for shipment Proactively communicate with customers regarding order status, delays, changes, and logistics issues Coordinate deliveries and ensure customer carriers are prepared and aligned Serve as a primary point of contact for repeat customers and ongoing relationships Handle customer inquiries, complaints, and escalations with professionalism and confidence Generate, maintain, and analyze order, billing, and service-level reports Perform daily billing activities, including issuing debits and credits Maintain and update customer pricing files and documentation Coordinate warehouse pickups with customers, sales teams, and third-party warehouses Qualifications: 3-5 years of customer service or inside sales experience in a manufacturing or similar environment SAP experience required Proficiency in Microsoft Office and web-based systems High school diploma or equivalent required Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important roleyou may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 footextension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)requiredto join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free tochoosewhetherto join the union, but if you do join the union you would beobligatedto pay union dues #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 1171 Western Blvd, Jacksonville, North Carolina 28546 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.