Reservations Agent
Customer Support Representative Job 9 miles from Ocean Springs
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
Role:
Performs a variety of tasks including: making reservations and answering/routing phone call, check out guests, delivering messages, handling complaints, disseminating information. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Must use reservation script, but not sound scripted.
Responsibilities:
Enhances the guest experience by providing exceptional service.
Ensures calls are answered promptly and in accordance to department standards.
Answer incoming phone calls, and/or transfer to appropriate department or guest room
Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc.
Relays "guest requests" to appropriate staff.
Enters text messages for guests into the property's management system as requested; relay guest messages.
Follows established emergency procedures and acts as a communications link in emergency situations.
Processes and/or make reservations, uses guest name, checks availability, quotes rates, explains property amenities, closes sale, explains Track/Picks/Mix, describes Hard Rock Rewards, and enters reservation for transient, casino and group guest into the property management system.
Answers fax and email inquiries.
Confirms and modify reservations.
Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue.
Assists guests in fulfilling their requests - room changes, extra amenities, etc.
Posts charges to guest folios when needed.
Assists guests in resolving complaints.
Email/fax guest credit card/gift card authorization forms and guest folios.
Confirm guest reservations weekly.
Pre-charge guest for package reservations.
Processes and submit end-of-shift reports.
Contacts Housekeeping, Guest Services and Facilities department when guests report room issues.
Reviews folios with guest ensuring accuracy; perform checkout.
Adheres to department and property policies and procedures.
Offers luggage assistance and have guest car pulled around with ticket number.
Make dinner reservations
Reserve complimentary concert tickets, gift offers, and casino trips as needed.
Reviews previous reservations and arrivals to check for accuracy.
Qualifications:
High school diploma or GED
Must project a professional and positive image.
High energy level.
Proficiency in typing.
Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language.
Must project a professional and positive image.
Ability to handle and carry out instructions.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to maintain composure under stress in a fast pace work environment.
Must be able to sit for long periods of time.
Basic reading and math skills.
Ability to work a flexible schedule.
Excellent interpersonal and communication skills.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Training
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction and Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
TRMG Title 26 & Form 8300 for Non-Casino Departments *
Working Conditions
Physical Demands How Often Environmental Conditions How Often
Standing O Extreme Cold R
Walking O Extreme Heat R
Sitting C Temperature Changes R
Lifting R Wet R
Carrying R Humid R
Pushing R Noise O
Pulling R Vibration R
Climbing R Hazards R
Balancing R Atmospheric Conditions R
Stooping R Cigarette Smoke O
Kneeling R
Crouching R
Crawling R
Reaching C
Handling C
Grasping C
Feeling R
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Reservations Agent
Customer Support Representative Job 9 miles from Ocean Springs
Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
Role:
Performs a variety of tasks including: making reservations and answering/routing phone call, check out guests, delivering messages, handling complaints, disseminating information. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Must use reservation script, but not sound scripted.
Responsibilities:
Enhances the guest experience by providing exceptional service.
Ensures calls are answered promptly and in accordance to department standards.
Answer incoming phone calls, and/or transfer to appropriate department or guest room
Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc.
Relays “guest requests” to appropriate staff.
Enters text messages for guests into the property's management system as requested; relay guest messages.
Follows established emergency procedures and acts as a communications link in emergency situations.
Processes and/or make reservations, uses guest name, checks availability, quotes rates, explains property amenities, closes sale, explains Track/Picks/Mix, describes Hard Rock Rewards, and enters reservation for transient, casino and group guest into the property management system.
Answers fax and email inquiries.
Confirms and modify reservations.
Ensures that proper sales techniques and strategies are utilized to maximize occupancy, rates and revenue.
Assists guests in fulfilling their requests - room changes, extra amenities, etc.
Posts charges to guest folios when needed.
Assists guests in resolving complaints.
Email/fax guest credit card/gift card authorization forms and guest folios.
Confirm guest reservations weekly.
Pre-charge guest for package reservations.
Processes and submit end-of-shift reports.
Contacts Housekeeping, Guest Services and Facilities department when guests report room issues.
Reviews folios with guest ensuring accuracy; perform checkout.
Adheres to department and property policies and procedures.
Offers luggage assistance and have guest car pulled around with ticket number.
Make dinner reservations
Reserve complimentary concert tickets, gift offers, and casino trips as needed.
Reviews previous reservations and arrivals to check for accuracy.
Qualifications:
High school diploma or GED
Must project a professional and positive image.
High energy level.
Proficiency in typing.
Excellent non-verbal communication skills - good posture, able to establish eye contact, and positive body language.
Must project a professional and positive image.
Ability to handle and carry out instructions.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to maintain composure under stress in a fast pace work environment.
Must be able to sit for long periods of time.
Basic reading and math skills.
Ability to work a flexible schedule.
Excellent interpersonal and communication skills.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Training
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction and Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
TRMG Title 26 & Form 8300 for Non-Casino Departments *
Working Conditions
Physical Demands How Often Environmental Conditions How Often
Standing O Extreme Cold R
Walking O Extreme Heat R
Sitting C Temperature Changes R
Lifting R Wet R
Carrying R Humid R
Pushing R Noise O
Pulling R Vibration R
Climbing R Hazards R
Balancing R Atmospheric Conditions R
Stooping R Cigarette Smoke O
Kneeling R
Crouching R
Crawling R
Reaching C
Handling C
Grasping C
Feeling R
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work
What's in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Customer Service Representative
Customer Support Representative Job 17 miles from Ocean Springs
Our team of Customer Service Representatives handle more than 10,000 calls a month. We assist customers Monday-Friday 7 a.m. - 7:30 p.m. and provide 24/7 support for emergencies. Some weekends and holiday work will be required. Our team is the best in class at helping our customers during major storms. We value our customers and are looking for team members that will deliver solutions to meet their specific energy needs. Our culture is founded on relationships, empathy, and loyalty.
Skill development, coaching and mentoring are also paramount to our culture. Our employees are trusted to be creative and innovative to achieve customer and operational excellence.
On a typical day, our consultants can have a conversation with customers about starting, stopping, or transferring their service, discussing payment options, offering personalized energy-related products and services, report emergency situations, and other general inquires.
We are seeking candidates who are:
+ Excited to be a part of a team
+ Enjoys working in a fast-paced work environment
+ Naturally curious and take pride in resolving issues
+ Kind and efficient
+ Empathetic and resourceful
+ Willing to make important decisions
+ Excellent at figuring out solutions to problems
+ Dependable
+ Self-aware and have the drive to take ownership of their career
What you'll be responsible for:
+ Explaining billing issues and understanding common causes of high bills
+ Initiating transferring and disconnection of electric service while offering products and services that meet our customers' needs
+ Discussing general customer inquires
+ Educating customers about their energy usage
+ Assisting customers with setting up payment arrangements through our self-serve channels
+ Diagnosing trouble with electric service and reporting dangerous or hazardous situations
Functional Expertise:
+ Answer complex billing inquiries, investigate high bills, quote amount due, and offer solutions
+ Process service orders
+ Respond to service policies and rate questions
+ Update and maintain customer personal identifiable information
+ Adhere to established policies, procedures and quality standards for work performed
+ Coordinate work requests with appropriate departments and service centers
+ Report service disruptions (i.e., system outages and technical issues)
+ Effectively transfer misdirected customer requests to appropriate department
+ Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking
+ Determine documentation requirements
+ Provide information related to outside assistance and other options
Availability and Confidentiality:
+ Must be able to work in an 24/7 working environment, where shifts change due to business needs and seasons
+ Must be able to work required overtime and fulfill on-call obligations
+ Maintain working knowledge of all company products and services
+ Responsible for maintaining the security of customer records
Engagement:
+ Participate in activities designed to improve customer satisfaction and business performance.
+ Work closely with various internal and external departments to ensure consistency and accuracy of messaging across digital channels
+ Manage peer relationships
Driving Results:
+ Accountable for meeting individual performance objectives consistently
+ Accountable for all metrics that attribute to overall team goals including service level, self-service transaction growth and channel satisfaction
+ Responsible for managing assigned workload, setting goals, prioritizing work, evaluating results, and taking corrective action as needed.
If you enjoy delivering excellent customer service to customers with high expectations, apply now! You will gain skills and grow your career with one of the Southeast's largest and most well-respected employers. We provide exceptional training programs, a supportive environment for learning and growth, top pay and benefits, and a culture that is built on the highest standards of customer service.
Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 9689
Job Category: Customer Service
Job Schedule: Full time
Company: Mississippi Power
Customer Sales and Service Rep
Customer Support Representative Job 15 miles from Ocean Springs
**LGG** **INDUSTRIAL** LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.
We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.
Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit *********************
**ABOUT THIS OPPORTUNITY**
Role Profile
Position: Customer Sales & Service Representative
Job Location: Moss Point, MS
Job Type: Full-Time
Status: Non-Exempt
**Summary of the Role**
The function of the Customer Sales and Service Representative is to provide direct support to the Branch Operations Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.
**Responsibilities**
+ Must maintain 100% commitment to safety policies and procedures.
+ Partners with Sales Representatives to provide sales quotes
+ Processes incoming inquiries into company sales system
+ Quotes customers using working knowledge of product
+ Successfully achieves budgeted Branch sales goals
+ Assists A/R personnel in creating and establishing new accounts and follows up on collections
+ Coordinates with Sales Representatives and Branch management to keep account activities updated
+ Monitors delivery date commitments and expedites where appropriate
+ Monitors customer specific inventory for sales order fulfillment
+ Builds and maintains strong internal and external relationships
+ Provides technical/service support to account management, branch management and internal and external customers
**Skills and Abilities**
+ Possess excellent customer service skills
+ Ability to interact with customers and team-members in a professional manner
+ Ability to work independently and prioritize responsibilities
+ Must have excellent communication skills, both oral and written
+ Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
+ Must be able to perform calculations using whole numbers, fractions and decimals.
+ Basic computer skills including MS Word, Excel, internet and email
+ Must be able to successfully utilize the company software
**Minimum Qualifications:**
+ 18 years of age or older
+ Minimum of 1 year Business to Business Customer Service Experience
+ High School Diploma or Equivalent
+ Basic computer skills including MS Word, Excel, internet and email
+ Ability to perform basic math
+ Ability to work overtime, as required
**Preferred Qualifications:**
+ 1-3 years of customer service experience in industrial distribution
+ Previous experience utilizing an ERP system
+ Product knowledge in hose, gasket and conveyor systems a plus
**Total Rewards**
+ Competitive compensation plan, with a bonus potential of 5% of salary
+ Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
+ 401k with company match
+ Paid vacation, holidays and sick time
**Equal Opportunity Employer**
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
**We will be accepting applications for this role through September 13, 2024.**
Customer Sales and Service Rep
Customer Support Representative Job 15 miles from Ocean Springs
LGG INDUSTRIAL
LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.
We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.
Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit *********************
ABOUT THIS OPPORTUNITY
Role Profile
Position: Customer Sales & Service Representative
Job Location: Moss Point, MS
Job Type: Full-Time
Status: Non-Exempt
Summary of the Role
The function of the Customer Sales and Service Representative is to provide direct support to the Branch Operations Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.
Responsibilities
Must maintain 100% commitment to safety policies and procedures.
Partners with Sales Representatives to provide sales quotes
Processes incoming inquiries into company sales system
Quotes customers using working knowledge of product
Successfully achieves budgeted Branch sales goals
Assists A/R personnel in creating and establishing new accounts and follows up on collections
Coordinates with Sales Representatives and Branch management to keep account activities updated
Monitors delivery date commitments and expedites where appropriate
Monitors customer specific inventory for sales order fulfillment
Builds and maintains strong internal and external relationships
Provides technical/service support to account management, branch management and internal and external customers
Skills and Abilities
Possess excellent customer service skills
Ability to interact with customers and team-members in a professional manner
Ability to work independently and prioritize responsibilities
Must have excellent communication skills, both oral and written
Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
Must be able to perform calculations using whole numbers, fractions and decimals.
Basic computer skills including MS Word, Excel, internet and email
Must be able to successfully utilize the company software
Minimum Qualifications:
18 years of age or older
Minimum of 1 year Business to Business Customer Service Experience
High School Diploma or Equivalent
Basic computer skills including MS Word, Excel, internet and email
Ability to perform basic math
Ability to work overtime, as required
Preferred Qualifications:
1-3 years of customer service experience in industrial distribution
Previous experience utilizing an ERP system
Product knowledge in hose, gasket and conveyor systems a plus
Total Rewards
Competitive compensation plan, with a bonus potential of 5% of salary
Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
401k with company match
Paid vacation, holidays and sick time
Equal Opportunity Employer
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
We will be accepting applications for this role through September 13, 2024.
Customer Service Representative
Customer Support Representative Job 9 miles from Ocean Springs
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Customer Service Representative in Biloxi, Mississippi. What you'll do: The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
Your job will include:
* Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
* Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
* Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
* Respond to customer needs, questions or problems in an efficient and thorough manner.
* Navigate multiple computer systems.
Experience & skills you'll need:
* High school diploma, or the equivalent.
* 1+ years of experience in a call center environment.
* Dedication to exceptional customer service.
* Excellent written and verbal communications skills.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Customer Service Representative
Customer Support Representative Job 14 miles from Ocean Springs
LendNation/Loan Master is looking for an energetic, positive Full Time Customer Service Representative to join our team!
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
This position will work at Store 4534 located at 3307 Market St Pascagoula, MS 39567.
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Customer Service Representative - State Farm Agent Team Member
Customer Support Representative Job 17 miles from Ocean Springs
Customer Service Representative - State Farm Agent Team Member Gulfport, MS **ROLE DESCRIPTION:** As a Customer Service Representative with Clint Malone State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
**RESPONSIBILITIES:**
* Establish customer relationships and follow up with customers as needed.
* Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
* Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
**QUALIFICATIONS:**
* Dedicated to customer service
* Able to effectively relate to a customer, answer their questions, and anticipate their needs.
* Excellent communication skills to assist customers and coordinate with other agency team members
* Proactive in problem-solving
**BENEFITS:**
* Hourly pay plus commission/bonus
* Growth potential/Opportunity for advancement within my office
* Paid time off (vacation and personal/sick days)
* Valuable career-building experience
Responsive recruiter Compensation: $30,000.00 - $35,500.00 per year
****We're Hiring!****
We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Clint Malone - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Clint Malone - State Farm Agent!
**About Our Agency**
* Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
* We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
* Our office is located in Gulfport, MS.
* I am a proud graduate of University of Southern Mississippi.
****If you want a career, not a job, then we encourage you to apply.****
*State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.*
Location Earn benefits and rewards that are second to none
Customer Service Representative
Customer Support Representative Job 17 miles from Ocean Springs
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customer service skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- Customer Service
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
Customer Service Representative - Gulfport, MS
Customer Support Representative Job 17 miles from Ocean Springs
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative Fueler/Washer
Customer Support Representative Job 17 miles from Ocean Springs
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
· Second shift start times after 11am are eligible for $2.00 per hour shift differential
· Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
· We take pride in offering a competitive wage and great benefits.
· This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
· This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
· Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
Qualifications
General Requirements:• High school diploma, equivalent, or prior work experience preferred• Valid driver's license required• Excellent customer service and communication skills• The ability to work well as part of a team• The ability and willingness to work outside• Basic mechanical ability and tool usage (preferred)• Basic computer skills• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.• Regular, predictable, full attendance is an essential function of the job• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer About PenskeWhen you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit **************** to learn more. Keywords: Gas Station Attendant, Vehicle Service Attendant, Fuel Island Attendant, Pump Attendant, Lot Attendant, Service Attendant, Car Wash Technician, Detailer, Porter, Lube Tech, Fueler, Lube , Washer, Fueler, ApprenticePJ300
Customer Service Representative
Customer Support Representative Job 17 miles from Ocean Springs
1132 Pass Rd, Gulfport, Mississippi 39501 United States of America Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver's license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. *Job #NLX269195354*
Learn more at
CSR Palm Beach Tan
Customer Support Representative Job 17 miles from Ocean Springs
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities:
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications:
Must be at least 16 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.
Customer Service Rep(05960) - 17145 W Wortham Rd
Customer Support Representative Job 25 miles from Ocean Springs
Team members must be able to answer phones, take orders, take customer's payments, and greet customers.
Customer Service Representative
Customer Support Representative Job 17 miles from Ocean Springs
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 4514 located at 741 E Pass Rd STE B Gulfport, MS 39507. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a **Customer Service Representative** you will:
* Complete cash transactions for our customers
* Initiate customer loans
* Contact customers about past due payments
* Work rotating shifts and some Saturdays. You will have Sundays off!
As a **Customer Service Representative** you will need to bring:
* Excellent customer service skills
* Cash Handling experience
* Ability to operate computers and standard office equipment preferred
* Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
* Ability to work with minimal supervision
* Reliable attendance is an essential requirement of the position
* Must be at least 18 years of age
* Must have proof of eligibility to legally work in the United States
We offer our **Customer Service Representatives**:
* Monthly bonus program
* Steady hours, Paid Time Off, Paid Holidays
**BENEFITS:**
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
**ABOUT THE COMPANY**
**QCHI** (**LendNation**) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website *********************
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
**Customer Service Representative**
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
**Licenses & Certifications**
Account Service Representative
Customer Support Representative Job 14 miles from Ocean Springs
Inspiration happens here.
At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you'll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there's only room for the most talented and driven team members.
Responsibilities
“Customer Inspired” isn't our slogan - it's our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:
A relentless obsession to be the best in our industry
A winner mentality determined to outsmart and outdo competitors
A single-minded commitment to unbeatable customer experiences
An unapologetic passion for innovation and technology
An uncompromising drive toward continuous improvement
A steadfast devotion to doing the right thing the right way
A deep-seated dedication to accountability and ownership
What you will get:
Your sales efforts will not go unrewarded. Our average total compensation for our account service representatives is over $50,000 annually with an uncapped commission structure when monthly goals in wireless, home services, and business sales are exceeded.
In addition to our hourly and commission structures, we want to invest in your future. Grow with us through our tuition reimbursement/assistance programs, advance in our company with management training programs, or excel right where you are with our retail sales team.
Prepare for your future with best-in-class retirement benefits like our Employee Stock Ownership Program (ESOP) and 401k, along with extensive medical, dental, and vision insurance options.
What we will expect:
We strive to engage the exceptional and embrace operational excellence to deliver connectivity and technology solutions that advance our communities and better our customer's lives.
Alongside your team, you'll dominate the telecommunications industry and reap the awards of achieving your sales goals.
Our vision is to be the best at what we do. That requires working with passion, drive, and a dedication to results; we expect exceptional customer service with the highest level of integrity in all business practices.
Qualifications
What is required:
One year of customer service or sales experience or a bachelor's degree or equivalent.
Excellent communication skills.
A passion for technology is a must - you will have to stay current on the latest devices and plans to be the consultant for our wireless and home services customers.
Ability to work an irregular schedule - this position is full time with rotating shifts and includes some evenings and Saturdays.
What is even better:
Two or more years of experience in sales or providing customer-facing solutions in a fast paced or retail environment.
Proven track record of goal attainment and professional advancement.
Physical Requirements/Working Conditions: Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing computer screen.
Not ready to apply? Connect with us for general consideration.
Customer Service Representative
Customer Support Representative Job 11 miles from Ocean Springs
Job Details Siegel Select Gautier - Gautier, MSDescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.
Responsibilities
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
Knowledge of room openings and availability.
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
Accurately handle all cash and charge transactions.
Make cash drops in the safe.
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
Take work orders from residents and process correctly in the system.
Receive and distribute mail to residents.
Maintain a clean and inviting office
Other duties as assigned
Qualifications
HS Diploma or equivalent
6 months customer service experience
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 25 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
Comply with the brand and Company uniform and hygiene policies.
Fun, fast-paced, upbeat environment
Customer Service Rep(05913) - 501 US-90
Customer Support Representative Job 34 miles from Ocean Springs
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer Support Representative Job 11 miles from Ocean Springs
Job Details Gautier, MSDescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.
Responsibilities
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
Knowledge of room openings and availability.
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
Accurately handle all cash and charge transactions.
Make cash drops in the safe.
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
Take work orders from residents and process correctly in the system.
Receive and distribute mail to residents.
Maintain a clean and inviting office
Other duties as assigned
Qualifications
HS Diploma or equivalent
6 months customer service experience
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 25 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
Comply with the brand and Company uniform and hygiene policies.
Fun, fast-paced, upbeat environment
Account Service Representative
Customer Support Representative Job In Ocean Springs, MS
Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you'll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there's only room for the most talented and driven team members.
Responsibilities
"Customer Inspired" isn't our slogan - it's our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:
* A relentless obsession to be the best in our industry
* A winner mentality determined to outsmart and outdo competitors
* A single-minded commitment to unbeatable customer experiences
* An unapologetic passion for innovation and technology
* An uncompromising drive toward continuous improvement
* A steadfast devotion to doing the right thing the right way
* A deep-seated dedication to accountability and ownership
What you will get:
* Your sales efforts will not go unrewarded. Our average total compensation for our account service representatives is over $50,000 annually with an uncapped commission structure when monthly goals in wireless, home services, and business sales are exceeded.
* In addition to our hourly and commission structures, we want to invest in your future. Grow with us through our tuition reimbursement/assistance programs, advance in our company with management training programs, or excel right where you are with our retail sales team.
* Prepare for your future with best-in-class retirement benefits like our Employee Stock Ownership Program (ESOP) and 401k, along with extensive medical, dental, and vision insurance options.
What we will expect:
* We strive to engage the exceptional and embrace operational excellence to deliver connectivity and technology solutions that advance our communities and better our customer's lives.
* Alongside your team, you'll dominate the telecommunications industry and reap the awards of achieving your sales goals.
* Our vision is to be the best at what we do. That requires working with passion, drive, and a dedication to results; we expect exceptional customer service with the highest level of integrity in all business practices.
Qualifications
What is required:
* One year of customer service or sales experience or a bachelor's degree or equivalent.
* Excellent communication skills.
* A passion for technology is a must - you will have to stay current on the latest devices and plans to be the consultant for our wireless and home services customers.
* Ability to work an irregular schedule - this position is full time with rotating shifts and includes some evenings and Saturdays.
What is even better:
* Two or more years of experience in sales or providing customer-facing solutions in a fast paced or retail environment.
* Proven track record of goal attainment and professional advancement.
Physical Requirements/Working Conditions: Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing computer screen.