Customer support representative jobs in Orlando, FL

The salary range for this role is $14.00 to $14.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come. We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today! Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success. How Our Hiring Event Works Submit Your Application: Complete and submit your online application. Selection Process: Candidates who meet the qualifications will be invited to the hiring event. Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours. Work Schedule Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m. After completing training, your schedule will fall within these operating hours. Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m. Work Location This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.). Why You'll Love Working Here - A Few Highlights Competitive weekly pay & stable day shift schedule No late evenings or weekends Paid classroom and on-the-job training Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date) Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account Generous paid vacation, holidays, and sick time Tuition assistance Paid memberships in professional associations Click here to view our Benefits Summary. The Ideal Candidate Will Have: High School Diploma or GED An Associate degree or higher may substitute for one (1) year of experience 3+ years of customer call center or direct customer service experience Experience with higher-level service tasks such as: Servicing accounts Processing payments Investigating account issues Navigating complaint resolution Bilingual skills in Spanish (speaking, reading, and writing) are a plus Previous utility industry experience is highly valued Pay Rate: $19.074 per hour Work location: 3800 Gardenia Ave, Orlando, FL 32839 Please see below a complete Job description for this position. Job Purpose: Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior. Primary Functions: Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints; Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers; Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; Refer unresolved customer grievances to designated departments for further investigation; Transfer customer calls to the appropriate department when call concerns matters other than customer service; Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers) Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives; Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers; Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions; Handle returned correspondence and billing; Meet personal/team quantitative and qualitative goals set by management; Perform other duties as assigned. Education/ Certification/ Years of Experience Requirements: High School Diploma or GED Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc. Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred) Technical Requirements: Working knowledge of all, but not limited to the following: Call center operations; Customer service practices and principles; Familiarity with all, but not limited to, the following: Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B); Equipment (i.e. Hands-free communication headset) Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures; Ability to: Multitask in a fast-paced environment; Clearly articulate information to customers over the phone; Handle confidential customer information in an ethical manner; Utilize job aides and other resources to assist customers; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

About the job: As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions What will you do? Handle customer queries via telephone calls, email and web chat. Achieve your targets for revenue and customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! What do you get in return? Earn uncapped commission pay on top of your salary. Career progression opportunities - our philosophy is to promote internally. Company bonus scheme. 24/7 access to a health and well-being online centre, with private medical and dental schemes. Exclusive retail, restaurants and travel discounts. Collaborative company culture with regular team building events. Company pension. 20 days annual leave (increasing a day each year), plus bank holidays. Free onsite parking at Norwich office. What do you need to apply? Be proactive - you must be driven to succeed and hit your targets!(Essential) Great organisation and attention to detail to manage your phone, diary and data systems.(Essential) Excellent communication skills across all mediums.(Essential) Resilience to bounce back from unhappy customers.(Essential) Empathy for customers and the ability to remain calm and professional.(Essential) What would make your application stand out: Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable) At least 1 years experience in hospitality, retail or contact centre work.(Desirable) Why EposNow Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - its an exciting time to join us! What are the next steps? Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office. Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.

Summary/Objective The Reservationist position is responsible for booking education programs such as field trips, camp, homeschool, overnight, offsite, scouts, birthday parties and other educational programs. This role ensures accurate booking with ticketing systems, payment processing, schedules and confirmations. This individual provides exceptional customer service to schools, organizations, families and other guests via email, over the phone and occasionally in-person. Essential Functions Responsible for all reservations pertaining to all education programs including but not limited to field trips, homeschool, offsites, overnights, camps, and birthdays. Demonstrates proficiency in the ticketing software systems, including all reservation data input, payment processing, data retrieval, and report printing. Serves as liaison between schools, organizations, parents, churches, and all other group institutions to make reservations and answer guest questions. Assists with the itineraries including lab, film, exhibit, and lunch scheduling for field trips. Handles reservation confirmations on all sales. Collects and follows up on deposits and payments received for educational programming. Responds to email inquiries, web-sale requests, and faxes regarding educational programming. Assists in the day-to-day operations of the Reservations Office. Assists with other program check-ins and other duties as required. Performs other related duties as assigned. Minimum Qualifications Education: High School Diploma or equivalent . Experience & Certifications: N/A Preferred Qualifications Experience with ticketing systems. Excellent written and oral communication skills. Highly organized, attention to detail a must. Supervisory Responsibility N/A Physical Demands Ability to remain in a stationary position. Ascends/descends stairs throughout the museum. Communicates and exchanges accurate information with guests, staff, volunteers, and community partners in a variety of formats including in-person, electronically, and over the phone. Operates a computer and/or office equipment efficiently and accurately. Manipulates and moves components weighing up to 50 pounds, including those that may be low to the ground or above eye level. Rarely works in outdoor environments. Frequently works in indoor environments. Coping with demands and stresses associated with job and work environment. Kneeling and Crouching (occasionally) Weight Levels - Lift, Push, Pull Up to 50 pounds Expected Hours of Work & Travel This position is full time and primarily works Monday - Friday between 8:00am and 5pm. This position must be able to work weekends and after hour events as needed. Telecommuting This position is required to be onsite 100% of the time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term success. Our Customer Success Executives guide our customers through every stage of their journey, from system implementation to long-term satisfaction. As a key liaison between our organization and clients, you will play a pivotal role in ensuring successful onboarding, driving adoption, and fostering lasting relationships. Accountabilities The successful candidate will play a pivotal role as the owner of various stages of the customer journey and co-owning the customer relationship (with the Account Executive where appropriate) on behalf of Finastra. Our Customer Success Executives take proactive and strategic approach, ensuring customer satisfaction, and driving success throughout the entire customer lifecycle. By balancing the 'Business as Usual' aspects of day-to-day management with a longer term customer success strategy that increases adoption and retention. The CSE will be responsible for an individual portfolio of customers, spanning the TCM product portfolio. Critical to the success of the role will be achieving individual targets - such as the increase in Net Customer Growth (NCG) which focuses on the overall revenue generation at a portfolio level and Upsell, which is the increase in penetration of strategically important products. To be successful in the role, the Customer Success Executive will need to build and maintain strong internal networks across the Sales, Support, Services and Product organizations, partnering with these teams to deliver the best possible solution(s) & service(s) to our customers. The CSE will also provide a critical conduit to the Product Development teams that ensure a continuous feedback loop is maintained to enable all perspectives to be considered as part of the product roadmap. Establish Customer Success plans, building on value proposition(s) developed during sale, that outline the customer's business goals & priorities. Work with the customer to define & track value realization of our Treasury and Capital Market solutions against these goals to drive adoption and understanding our product portfolio. Actively manage account to identify risks proactively. Orchestrate resolution process for escalations, working with & mediating internal teams to track, manage and resolve these in a timely and professional manner. Strategic Goals & Deliverables: * Our Customer Success Executives, as well as focusing on overall client satisfaction, have strategic goals of delivering value to the customer by improving retention, renewals and adoption rates in line with our success strategy. * Drive adoption through actionable insights, customer focus, proactive engagement, experience improvement and 'customer first' culture. Balancing the importance of maintaining revenue -shape and influence the success change agenda for each customer. * Identify and manage areas where the client has expectations that are misaligned with their contract / Finastra policy and work to gain re-alignment. System Implementation: Ensuring smooth setup and successful onboarding experience, working with Project Manager and Implementation teams to provide oversight for successful go-live. * System Use and Satisfaction Post-Go live: * Develop and execute success plans in collaboration with the Account Executive for each customer, focusing on their unique needs and goals. * Engage proactively and frequently with customers, to build strong relationships. * Utilize architecture and usage data to derive insights and proactively manage risks. * Coordinate with the Customer Support team to address production escalations raised by customers. * Manage the end-to-end process for at-risk customers, from detection to resolution. Customer Expansion and Retention: * Drive the customer upgrade campaigns by identifying, qualifying, and raising upgrade opportunities both internally and with the customer. * Support the identification and creation of software leads at the customer level. * Collaborate with Account Executive to manage all opportunities, including services, upsells, renewals, and compliance. Qualifications and Experience: Desired: * Experience within the Treasury and Capital Markets sector. * Experience with Treasury and Capital Markets software, whether at a bank, consulting company, or software vendor * Ability to interact and demonstrate presence with all levels of stakeholders (from business users to senior levels), whether within Finastra or with the customer. * Ability to work autonomously, take ownership & accountability, while rallying individuals, teams to support customer towards end goal. * Technical and problem-solving skills and ability to understand or recognize root causes of issues. * Exceptional relationship-building capabilities and effective communication, presentation, and interpersonal skills. Ability to challenge, negotiate, influence, and persuade stakeholders especially business users. * Analytical mindset and ability to derive insights from data. * Organizational skills, can prioritize, multi-task and demonstrate adaptability. * Project Management skills including strong reporting capability. Differentiators for High Performance: * Experience developing and delivering against Customer Success plans * Experience in Customer Success role in similar Industry and/or regional * Experience of CRM tooling * Expertise in Opics or Summit or Kondor, and Risk Products with detailed use-case knowledge or otherwise other similar treasury and capital market solutions. Previous exposure to support or implementation of such solutions at Financial Services organizations * Have a commercial & business Acumen. - understand & speak to business drivers If you are passionate about customer success, thrive in a dynamic environment, and are dedicated to fostering customer loyalty, we invite you to apply for this exciting opportunity. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: * Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. * Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. * Medical, life & disability insurance, retirement plan, lifestyle and other benefits* * ESG: Benefit from paid time off for volunteering and donation matching. * DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). * Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. * Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. * Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.

This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows To be part of the company culture and represent the company and its core values to other assistants and customers. Qualifications The capability to bring enthusiasm and flair into the work environment and have the determination to succeed Good English speaking and writing skills are essential to communicate effectively with customers and our client A good work ethic and a positive attitude with the ability to work within a team Additional Information Job Type: Full-Time Advantages... $35,000 - $55,000 with uncapped bonus potential A world-renowned coaching system that involves full product coaching and ongoing support A busy social calendar, with both work and non-work related events Opportunities to travel both nationally and internationally. Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG. Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? Assist our guest and travel agents with their vacation needs via inbound calls Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels Answer inquiries pertaining to the resorts' amenities, services, and policies Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc Why Hospitality Solutions? Monthly Recognition & Incentives for Top Performers Health Benefits start on Day One (Full Time Agent) Paid Training 5 weeks PTO (Full Time Agent) Job Requirements Who are we are looking for? 1+ years of related experience preferred Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts) HS Diploma/GED or equivalent required Passion to provide a great customer experience This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential! We have opportunities available for part time and full time in Orlando, Florida Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at ****************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Affirmative Action Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW #LI-Hybrid#LI-KN1

About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish

The Customer Support Representative provides both remote and on-site technical and operational support for Embraer Executive Aircraft, ensuring fleet safety, availability, and performance. This position is based in the East Region of the United States and will serve as a key technical member of Embraer's Customer Care Center, headquartered in Brazil. JOB RESPONSIBLITIES * Provide technical support (troubleshooting and technical clarification) to customers remotely or on-site with a focus on returning the aircraft to service safely and on a timely manner. * Coordinate resolution and be the point of contact for escalated customer issues, liaising across Embraer departments (CRM, Engineering, Manufacturing, Quality, Supply Chain) with urgency and precision. * Manage and respond to AOG (Aircraft on Ground) and routine maintenance inquiries, ensuring timely solutions. * Analyze and validate aircraft technical data, including CMC (Central Maintenance Computer), OMS (Onboard Maintenance System), FDR (Flight Data Recorder) and component-level NVM (Non-Volatile Memory), as applicable. * Built strong partnerships with CAMs (Customer Account Managers) with a focus on Key Accounts (specially CFD - Corporate Flight Departments). * Provide 24/7 customer support via phone and email, including rotational shift and on-call availability. * Be proactive with Key Account Customers (specially CFD) by understanding their operation and providing customized recommendations, such as service bulletins, manuals, technical documents, and maintenance publications to guide appropriate customer actions. * Develop technical solutions for admissible repairs, temporary repairs, and ferry flights. * Lead and support internal projects aimed at improving processes within the Customer Care Center. * Monitor and drive improvements in key performance indicators (KPIs) for the Customer Care Center. * Collaborate with internal teams to propose preventive or corrective solutions based on technical analysis. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Education: * BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is preferred. Experience: * At least 5 years of experience in technical support within the aviation/aeronautical industry. * Additional work experience in field service support, training and customer relations/ service functions is preferred. * Technical knowledge of Embraer Executive aircraft is a differentiation for this role. Knowledge, Skills & Abilities: * Solid technical knowledge in one or more aeronautical systems technologies (e.g. Avionics, Flight Controls, Fuel, Communications, Electrical, Hydraulics, Landing Gear, Propulsion). * Ability to interpret and read technical standards and drawings. * Experience on aircraft systems troubleshooting (root cause analysis), including CMC, OMS, FDR and/or NVM analysis. * Experience in aircraft operation and maintenance. * Knowledge of maintenance and operations manuals (AMM, FIM, WDM, SB, AIPC, MEL, etc.). * Proficient with computer and mobile platforms (including the Office suite), Web and E-mail Tools. * Good analytical and technical abilities. * Effective verbal and written communication. * Good presentation skills. * Detail oriented and focused on customers' needs. * Flexible and able to multi-task in a fast-paced environment. * Team player, collaborative and able to listen to team's needs. * Negotiation techniques. * Ability to perform under pressure. * Possess and applies knowledge of principles and practices in their work assignments which typically are moderately complex in nature. Working Conditions / Environment/ Special Requirements * Flexibility to work shifts, including on-call hours (during business days and weekends/holidays). * Availability for short and long-term travel (planned or unplanned). * Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations (to be confirmed if it is required for US jobs). * Ensure employment law, work security/safety rules, and company policy and procedures compliance. GENERAL COMMITMENT FOR ALL EMPLOYEES * Commitment to company values and complies with department norms, policies, directives, and procedures. ENS, company policies and procedures. * Incorporates Lean and P3E (Embraer Business Excellence Program) processes and concepts into daily activities. * Strive for continuous improvement to processes and procedures. * Honors and protect confidential and proprietary documents and information. * Satisfies work schedule requirements. The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned. Embraer is an Equal Opportunity Employer.

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there! Job Summary The Reservations Agent is responsible for accurately processing inbound tour reservations, with or without transportation, and supporting prospective customers through inbound programs and translation services. This role ensures smooth communication, efficient scheduling, and excellent customer service to maximize bookings and enhance the guest experience. Essential Duties and Responsibilities Accurately input all inbound reservations, with and without transportation. Professionally answer and route inbound phone calls. Maintain updated qualifications and assist OPCs (Outside Public Contacts) with changes. Provide translation support for Portuguese- or Spanish-speaking prospective customers to facilitate tour bookings. Communicate flow or qualification changes to OPCs at designated locations. Handle inbound phone program inquiries and solicit prospective customers. Provide accurate directions to all resort properties. Check in and out outside solicitors at specified locations. Monitor flows, coverage, and production during each shift; provide the Manager on Duty (MOD) with pertinent updates. Conduct location verifications each shift to confirm staffing; notify Field Managers of “open” locations and maintain records for accurate assessment of penalties. Package brochures for departmental Fun Packs distributed at hotel Guest Services locations. Verify daily “no show” tours and contact guests to rebook, maximizing resort bookings. Book room nights for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts. Perform light clerical duties as assigned. Job Requirements To perform this role successfully, the Reservations Agent must be able to complete each essential duty with accuracy and professionalism. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Qualifications Proficiency in word processing and spreadsheet applications. Strong communication skills. Self-starter with minimal need for supervision. Ability to work collaboratively with others. Highly organized and detail-oriented. Accuracy-focused with the ability to meet deadlines. Education & Experience High school diploma or GED required. One to three months of related experience and/or training preferred. Equivalent combination of education and experience may be considered. Additional Information Additional Information This job description outlines the primary responsibilities and qualifications for the Reservations Agent role. It is not intended to serve as an employment contract or to encompass all duties that may be assigned. Employees are expected to perform tasks as directed, regardless of job title or routine responsibilities. Why Westgate? 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Wellness Programs Fun, family culture Employee Assistance Program (EAP) Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests. Why do Team Members like working for us: Competitive base pay plus commission Recognition Programs and Rewards Discounted Hilton hotel rates worldwide! 401(k) program with company match. Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation Employee stock purchase program. Tuition reimbursement programs. Numerous learning and advancement opportunities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Qualifications: Minimum of 2 years of previous Call Center experience. Knowledge of VOICE system/RCC system required. Excellent written, verbal, and interpersonal skills. Ability to interact effectively with team members and management at all levels. Proficiency in MS Office, particularly Word and Outlook. Professional, positive, and upbeat demeanor. Strong sense of customer service with enthusiastic, professional, and upbeat behavior. Good organizational skills and diligent. Ability to work a variable schedule, including evenings and weekends, based on call center needs. Background in timeshare/hospitality preferred. Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests! Key Responsibilities: Receive and service inbound reservation calls. Make and service activation calls. Assist guests with inquiries related to their purchased packages and upcoming vacations. Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations. Handle situations with dissatisfied guests. Assist management with special projects. Ensure privacy and security of confidential guest information. Complete tour and room drop requests. Process monthly payments. Perform any other reasonable requests by management.

Premiere Coastal Solutions is an in-store promotional sales company! We thrive on the leadership, team work, and amazing ability of our one of a kind team! PCS works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns occur in-store, and dramatically increase sales for our client's products and services. Job Description Customer Engagement Representative - Paid Training - This position is for our Melbourne location and surrounding areas. Premiere Coastal Solutions is currently hiring motivated, entry level professionals for our customers to work with. We are looking for future team members that want to work with people, love solving problems with a smile, and want to further their career in customer service. Our company is focused on creating and developing a prestigious customer experience! Day to day for our Customer Engagement Representative: · Providing personalized support to each customer · Customer service and sales · Training in customer service and sales · Accurately tracking sales numbers and presentations · Educating our customers on new services and products · Having on-going knowledge of our Client's services and products What we have to offer a Customer Engagement Representative: · Innovation - get in on the ground floor as an entry-level professional · We're fun, and vibrant - we are protective of our corporate culture · Travel - we offer national and international travel opportunities to top performers · Our comprehensive training program Qualifications · Positive Attitude · Excellent Verbal and Written communication skills · Ability to Multi-Task · Enjoys working in a Fast-Paced Environment · Motivated · Leadership Qualities · Team Player · Student Mentality If you love people, love solving problems, and love technology apply now. The process only takes 3 minutes to submit your resume, and if you pass our initial screening we will get back to you within 48 hours. Additional Information All your information will be kept confidential according to EEO guidelines.

Part-time Description The Member Engagement Representative is the welcoming face of the YMCA, responsible for safe and consistent access control, high-impact member engagement, and membership growth. This role conducts cause-driven tours, guides prospective members through enrollment, and delivers an exceptional onboarding experience so every new member feels a strong sense of belonging from day one. By proactively connecting members to programs and services aligned to their goals, accurately maintaining records in YMCA systems, and achieving individual and team sales metrics. The Member Engagement Representative helps drive membership acquisitions and first impressions to advance the YMCA's mission and strengthens community impact. Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y. Job Responsibilities Ensure appropriate procedures are followed for all member and guest/visitor access control, requiring all individuals check in appropriately and follow established YMCA policies. Actively engage with members while providing friendly, helpful, and solution-oriented support that connects back to YMCA service and program offerings. Support new members through the onboarding process, ensuring they feel welcomed, informed, and connected to programs that match the member's personalized goals. Partner with membership and program staff to connect members to YMCA offerings, promoting engagement across wellness, aquatics, youth, and community programs. Conduct cause-driven tours that showcase the YMCA's facilities, programs, and community impact, with the goal of driving membership enrollment. Proactively promote membership sales by identifying individual/family needs and clearly communicating the value of YMCA membership. Meet established assigned sales metrics and performance goals related to membership acquisition and retention. Attend all required trainings and stay current with certifications, compliance requirements, and professional development expectations. Escalates unresolved issues to the Member Engagement Coordinator and/or Supervisor. Handle sensitive and protected member information in alignment with YMCA policies and the Employee Handbook. Maintain a professional appearance at all times in accordance with YMCA dress code standards. Represent the YMCA's mission and core values through professional conduct, a positive presence, and consistent delivery of excellent service standards. Requirements High School Graduate or equivalent required. Minimum one year of experience in sales, customer service, or relationship management preferred. Proficiency with computer systems and data entry; experience with CRM or membership management software a plus. Strong interpersonal and communication skills, with the ability to inspire confidence and build relationships quickly. Comfortable engaging with individuals, families, and diverse communities in a positive and approachable manner. Work Environment & Physical Demands Must be willing to work a flexible schedule, which may include weekends and holidays as needed. Must be willing to work an on-call schedule rotation as required. The noise level in the work environment is usually moderate to loud. The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction. Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures. Must possess auditory and verbal capabilities in order to adequately communicate in person, via phone, and through electronic communication platforms. The employee is not substantially exposed to adverse environmental conditions. Disclaimers Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening. All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties. This may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary. Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system. Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms. Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health. Maintain equipment and alarm status and enter service tickets as appropriate. Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts. Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials. Other duties as assigned. Job Requirements High School Diploma required. Minimum of three (3) to six (6) months experience required. Possesses and maintains Florida Class D Security license required. Proficient in all computer and technology applications utilized by Public Safety Department. Working knowledge of security policies, procedures and practices. Able to work varying shift assignments including nights, weekends and holidays. #LI-EP1

The salary range for this role is $14.00to $14.50 per hour.* is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! _NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._ Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? + Assist our guest and travel agents with their vacation needs via inbound calls + Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels + Answer inquiries pertaining to the resorts' amenities, services, and policies + Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc Why Hospitality Solutions? + Monthly Recognition & Incentives for Top Performers + Health Benefits start on Day One (Full Time Agent) + Paid Training + 5 weeks PTO (Full Time Agent) Job Requirements Who are we are looking for? + 1+ years of related experience preferred + Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts) + HS Diploma/GED or equivalent required + Passion to provide a great customer experience This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential! We have opportunities available for part time and full time in Orlando, Florida Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at *************************** Affirmative Action Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW Stay connected with Sabre Careers

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there! Job Summary The Reservations Agent is responsible for accurately processing inbound tour reservations, with or without transportation, and supporting prospective customers through inbound programs and translation services. This role ensures smooth communication, efficient scheduling, and excellent customer service to maximize bookings and enhance the guest experience. Essential Duties and Responsibilities * Accurately input all inbound reservations, with and without transportation. * Professionally answer and route inbound phone calls. * Maintain updated qualifications and assist OPCs (Outside Public Contacts) with changes. * Provide translation support for Portuguese- or Spanish-speaking prospective customers to facilitate tour bookings. * Communicate flow or qualification changes to OPCs at designated locations. * Handle inbound phone program inquiries and solicit prospective customers. * Provide accurate directions to all resort properties. * Check in and out outside solicitors at specified locations. * Monitor flows, coverage, and production during each shift; provide the Manager on Duty (MOD) with pertinent updates. * Conduct location verifications each shift to confirm staffing; notify Field Managers of "open" locations and maintain records for accurate assessment of penalties. * Package brochures for departmental Fun Packs distributed at hotel Guest Services locations. * Verify daily "no show" tours and contact guests to rebook, maximizing resort bookings. * Book room nights for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts. * Perform light clerical duties as assigned. Job Requirements To perform this role successfully, the Reservations Agent must be able to complete each essential duty with accuracy and professionalism. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Qualifications * Proficiency in word processing and spreadsheet applications. * Strong communication skills. * Self-starter with minimal need for supervision. * Ability to work collaboratively with others. * Highly organized and detail-oriented. * Accuracy-focused with the ability to meet deadlines. Education & Experience * High school diploma or GED required. * One to three months of related experience and/or training preferred. * Equivalent combination of education and experience may be considered. Additional Information Additional Information This job description outlines the primary responsibilities and qualifications for the Reservations Agent role. It is not intended to serve as an employment contract or to encompass all duties that may be assigned. Employees are expected to perform tasks as directed, regardless of job title or routine responsibilities. Why Westgate? * 401K with generous company match * Get access to your pay as you need it with our Daily Pay benefit * Wellness Programs * Fun, family culture * Employee Assistance Program (EAP) * Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.) * Advancement & development opportunities * Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.