Customer support representative jobs in Rogers, AR

McLarty Daniel Automotive is seeking a Sales Business Development Representative to join our team. In this role you will be responsible for answering incoming call and leads, and develop relationships with customers. You will be expected to meet and exceed sales targets, provide exceptional customer service, and be a brand ambassador for McLarty Daniel Automotive. Salary and Benefits: New Hire Training- Min. $14.00 per Hour plus opportunity for bonus Average annual income of $52000 ( with potential to earn more) Salary Paid Weekly Bonus Paid Monthly Holiday & Vacation Pay Flexible Schedule Sick Pay & Bereavement Pay Dental, Medical, Vision Plans Available Best Christmas Party in NWA!!! Qualifications: Prior experience in automotive sales or business development preferred Excellent communication and interpersonal skills Ability to build and maintain relationships with customers Ability to work in a fast paced environment Ability to work independently and as part of a team Ability to work evenings and Saturday Great Teammate with collaborative attitude Prompt & Courteous Valid Driver's License Responsibilities: Develop and maintain relationships with customers Meet and exceed target goals Provide exceptional customer service Maintain accurate customer information Collaborate with team members and other departments Attend training and development sessions If you are a motivated and enthusiastic individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are looking for an Customer Experience Representative to join our team! A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal provides the tools you need to succeed, both in your career, and in other aspects of your own life. We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it! Click here for a behind the scenes look at a day in the life of a Pascal Pro at our Northwest Arkansas location. Whether you are in AR, MO, or TX you will have a team to support you. What you'll love about working for us : Competitive pay Paid Time Off your first year of employment Paid Holidays Medical, vision, dental, life, accident, and disability insurance Retirement savings with a company match Company paid life insurance Tuition/training reimbursement What you'll be doing: Handle calls and requests with a customer service-orientated approach, prioritizing the needs and experience of the customer but not afraid of Sales Utilize excellent oral and written communication skills while interacting with customers and co-workers on multi-communication platforms Process multiple-source social-media and system-based inputs for call-back, scheduling, and callouts. Efficiently engage in high-volume inbound calls using effective listening, inquiry and objection-overcoming techniques while maintaining the highest levels of courtesy and respect. Log detailed and accurate information derived from customer interactions. Customer service-orientated approach prioritizing the needs and experience of the customer but not afraid of Sales Utilize excellent oral and written communication skills interacting with customers and co-workers on multi-communication platforms Support field activities, technician scheduling and multi-department interaction. Facilitate and process warranties, parts replacements and communicate directly with customers to determine and execute appropriate resolution. Perform all other duties as assigned. Successful Candidate Must Possess the Following Qualifications: Desire to be part of a winning team. High school diploma or GED. 1+ years customer service experience. Enjoy being on the phone handling high call volumes. Desire to provide the best experience for customers by utilizing a customer-centric approach to solving issues. Exceptional verbal and written communication skills. Ability to prioritize, organize and multitask effectively. Adaptability, flexibility, and ability to deal with constant changes. Ability to collaborate and work effectively across departments/teams. Excellent time attendance. Attention to detail and meeting deadlines. Proficient in MSWord, intermediate MS Outlook, and Excel. Experience with multi-line phone systems. Paschal Heating and Air Conditioning Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Heating and Air Conditioning Co., Inc. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Job Title Customer Success Rep I Company Profile Zenwork is the market-leading, award-winning provider of digital tax compliance software to 500,000+ SMBs, including 30,000 CPA firms, and large enterprises across the country. As the workforce continues to shift from full-time employees to independent contractors, businesses have been faced with increased informational tax reporting requirements at both the state and federal levels. Zenwork's Tax1099 software enables companies of all sizes to eFile 1099 tax forms and other important tax documents related to their utilization of 3rd party contractors, vendors, and suppliers. Having eFiled 20M tax forms to-date, Zenwork's SaaS platform is focused on streamlining tax compliance and regulatory reporting on behalf of its customers. Job Purpose As the primary contact for our customers, the Customer Success Representative is the voice of the company. To succeed in this role, you must be motivated and dedicated in every customer interaction. The Customer Success Representative handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat. Inquiries will be input and maintained in a case management system. Additionally, there may be opportunities to contact customers via outbound communications. Job Type Full-Time, Entry Level FLSA Classification Non-Exempt, Hourly Job Duties and Responsibilities •Handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat •Creates cases in a case management system to document client inquiries •Maintains daily log to show productivity and identify individual strengths and weaknesses •Participates in special projects assigned by leadership such as site testing and client support initiatives •Makes outbound calls to clients on complex issues that require additional interactions for resolution •Adapts to changes in processes and policies as determined by leadership Required Qualifications Education •High School Diploma or Equivalency Experience •Customer Support experience in a fast-paced environment Knowledge, Skills, Abilities •Exceptional Customer Success skills •Attention to detail •Committed work ethic •Demonstrates empathy •Ability to multi-task and prioritize multiple assignments •Ability to work independently while contributing to team goals •Strong verbal and written communication skills •Computer literacy, including internet applications and some Microsoft Excel •Incident interpretation and analytical skills •Ability to remain calm in a stressful situation •Maintain security of confidential information •Arrive punctually and have excellent attendance •Maintains professional environment and refrains from personal distractions while working Preferred Qualifications •College degree in communications or related field •Knowledge of tax rules Working Conditions •Onsite call center environment. •Flexible to work between 8 and 6 Monday through Friday, with occasional overtime and weekends during peak season EEOC Statement Zenwork values diversity and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information in our hiring practices. We are committed to providing equal employment opportunities to all applicants and employees and fostering an inclusive and respectful work environment. If you require reasonable accommodation during the application or interview process, please let us know.

The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.

Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year. Accepts, enters and balances payments and deposits monies. Enters information in billing software. Answers phone, email, and in-person inquiries about utility accounts and general City information. Operates and uses imaging software for archiving and research. Researches customer complaints and comments, then communicates results to the customer. Researches customer payments and determines if a payment has been misapplied. Set-up, transfer and terminate utility services. Notate accounts with pertinent information. Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy. Prepare adjustments to utility accounts. Communicate by radio, in person, by phone and email with staff and customers. Operates office machines. Works in a safe manner. Maintains various files. Prepare various forms. Process returned mail. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual preferred. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: About the Role: At Happy Egg, our farmers are at the heart of everything we do. As a Farmer Relations Specialist, you'll play a key role in expanding and maintaining our network of direct contract farmers. You'll be responsible for recruiting farmers who align with our high standards for sustainable and humane farming, ensuring a reliable and consistent supply of eggs. From initial outreach to onboarding, you'll build strong relationships, assess candidate qualifications, and provide expert guidance throughout the process. Part-Time Hours: 30 hours per week Key ResponsibilitiesRecruitment (Primary Focus - ~70%) · Identify and target prospective contract growers or independent egg producers through market research, outreach, and industry networking. · Promote the benefits of partnering with Happy Egg, including contract structure, animal welfare standards, and long-term business opportunities. · Attend agricultural events, trade shows, and community meetings to connect with potential farmer partners. · Coordinate and lead initial discussions, facility tours, and meetings with prospective farmers. · Assist new growers through the onboarding process, including navigating compliance, housing requirements, financials, cashflows and contract expectations. Farmer Relations & Support (Secondary Focus - ~30%) · Serve as a point of contact for existing farmers, providing guidance, updates, and support. · Collaborate with internal teams (e.g., operations, logistics, animal welfare) to ensure farmer success and compliance. · Assist with the resolution of issues related to performance, compliance, or operational concerns. · Maintain accurate records of grower contacts, communications, and contract milestones. Preferred Qualifications: Bachelor's degree in poultry science, agriculture business, or a related field. Experience in farm recruitment or agricultural outreach Equal Opportunity Employer Happy Egg is dedicated to providing equal employment opportunities to all individuals. Employment decisions are made solely on merit, qualifications, and abilities. Pre-employment drug screening is required, and criminal background checks may be obtained for certain roles. Requirements: Strong financial acumen to evaluate the business viability of potential contract farmers. Excellent communication and relationship-building skills to foster positive connections with farmers. A deep understanding of poultry farming operations and best practices.

The Customer Service Coordinator plays a key role in ensuring smooth and accurate management of work orders for our rental properties. From coordinating vendors, communicating with tenants, and monitoring billing. This position supports both property operations and the resident experience. This role will report to the Customer Service Manager. This team member will also be the liaison between our tenants, vendors, and team members. The ideal candidate is detail-oriented, highly organized, and comfortable working with multiple systems and vendors. Duties & Responsibilities: Assist in managing the lifecycle of maintenance requests and work orders from initial submission to completion. Maintain accurate maintenance records for each property. Liaise with external vendors, service providers, and contractors for repair and maintenance services. Review and reconcile billing statements, identifying discrepancies and working with vendors to resolve issues. Provide support to Customer Service Manager, Maintenance Teams, and Residents. Develop and maintain strong relationships with vendors. Monitor maintenance trends to identify potential savings opportunities or abnormal patterns. Maintain accurate records of maintenance activities, costs, and outcomes for reporting and decision-making purposes. Requirements 1-2 years of experience in property management, maintenance, or related administrative role (preferred). Strong attention to detail with excellent record-keeping skills. Clear, professional communication with vendors, residents, and internal teams. Proficiency in MS Office (Excel, Outlook, Word); experience with property management software a plus. Ability to troubleshoot, meet deadlines, and manage multiple priorities. Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly Employee Benefits Medical Insurance - PPO and HDHP Options HSA - with eligible HDHP Dental and Vision Insurance 401(k) - includes company match of up to 5% Generous Paid Time Off (PTO) Paid Maternity and Paternity Leave Adoption Assistance and Leave Tuition Assistance And More!

Job DescriptionAGM TOOLS is an expansion company has been growing in 14 years and AGM is dedicated to distribute tools to fabricate countertops for example for kitchen, for bathrooms, for tables, etc. We have more than 14 years in the market and we already have12 locations (Texas 6 locations, North Caroline 2 locations, South Florida 2 locations, Arkansas and Oklahoma). AGM TOOLS is looking People honest, responsible, multitask, ambitious, and enjoy sales Responsibilities: -Attending Customers -Make phone calls and answer calls -Look new Customers -Run credit cards by phone and in person -Cashier has to be complete every day -Ask for change to accounting department -Give a great service -Maintain store clean and organize -Restock the Store -Sale and promote all products with each customer -Support inventory with counts Company offers; Training learning all the tools, prices and the use. After a month Base Salary$37k+ Commission Vacations Sick days Holidays Great environment Professional growing

The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do * Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. * Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. * Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. * Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For * Customer-focused: You have a knack for connecting with people and delivering memorable service. * Cool under pressure: You excel in high-stress environments and think on your feet. * A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. * Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us * Competitive pay * Ongoing education and training opportunities * A supportive, team-oriented work environment * The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: * Currently hiring for overnight and weekend shifts * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Competitive wages * 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! * Paid sick leave for full and part-time employees * 2 weeks of maternity/paternity leave * Full vision/health/dental, 401k, and health savings plans * CE allowance for licensed and unlicensed employees * Paid Professional Dues if licensed * Quarterly Bonuses / Christmas Bonuses when eligible * Scrub allowance * Employee Assistance Program * Paid Bereavement Program * Tuition Assistance Program * PTO for full and part-time employees that is available to use after 90 days * Free vaccines for staff pets and excellent discounts on products and services * A fun environment that promotes teamwork, leadership skills, and training * We are caffeine addicts, so we do frequent runs to all the best coffee shops! * We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * 2 dollar shift differential for night shift. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************

The Customer Development & Support Coordinator provides direct support to the Custom Sales team by assisting Account Leads in managing customer accounts, coordinating product development, and ensuring seamless order execution. This role also supports the Custom Sales phone queue, handles order entry and data management, and works cross-functionally with Product Development, Digitizing, and Design teams to deliver accurate samples and timely customer service. Essential Duties & Responsibilities Utilize Outdoor Cap systems, customer portals, and 3rd party systems for order entry, sample creation, and data integrity. Coordinate with Account Leads, Product Development , and Graphics as needed. Support the Custom Sales phone queue by taking incoming calls, addressing general inquiries, and routing to the appropriate account leads. Demonstrate business acumen to understand financials, calculate costs, selling price, and gross margin to balance customer and company needs. Prepare, review, and manage samples for accuracy, quality control, and customer expectations. Coordinate physical samples, virtual, and sew-outs for production. Manage incoming and outgoing changes to orders, samples, and designs. Respond promptly to rejections, changes, and customer requests to ensure on-time deliverables. Multi-task and prioritize multiple projects across different customers under tight deadlines. Collaborate with cross-functional teams to ensure seamless and timely program execution. Demonstrate product knowledge by following fabric, trim, finish, and decoration trends. Provide exceptional customer service and operational support to internal and external partners. Seek opportunities for process improvements and efficiencies, collaborating internally to implement solutions. Act with strong ethical integrity in all situations, upholding Outdoor Cap's Mission, Vision, and Values. Skills and Specifications Strong time management, project management, and problem-solving skills to execute workload efficiently in a fast-paced environment. Effective written and verbal communication skills; ability to work collaboratively within a team and assist others as needed. Strong work ethic with flexibility under pressure to meet deadlines with minimal errors. Ability to establish and maintain professional relationships with internal and external partners. High attention to detail with ability to follow specification standards and templates. Proficient in Outdoor Cap systems, order entry, inventory management, and internal production programs. Education and Qualifications Education: Bachelor's degree preferred or equivalent years of experience Experience: 2+ years of sales or administrative support Supervisory: No direct reports Travel: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to operate computers and other office machinery, using hands to finger, handle and or arms to reach. Constantly required to talk and hear using telephones. Regularly required to remain in a stationary position (80%), occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific hearing and vision abilities required by this job include close and color vision, ability to adjust focus and the ability to receive detailed information through oral or written communications. Nothing in this job description restricts management's right to assign / reassign duties and responsibilities to this job at any time.

The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For Customer-focused: You have a knack for connecting with people and delivering memorable service. Cool under pressure: You excel in high-stress environments and think on your feet. A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us Competitive pay Ongoing education and training opportunities A supportive, team-oriented work environment The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: Currently hiring for overnight and weekend shifts Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Competitive wages 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! Paid sick leave for full and part-time employees 2 weeks of maternity/paternity leave Full vision/health/dental, 401k, and health savings plans CE allowance for licensed and unlicensed employees Paid Professional Dues if licensed Quarterly Bonuses / Christmas Bonuses when eligible Scrub allowance Employee Assistance Program Paid Bereavement Program Tuition Assistance Program PTO for full and part-time employees that is available to use after 90 days Free vaccines for staff pets and excellent discounts on products and services A fun environment that promotes teamwork, leadership skills, and training We are caffeine addicts, so we do frequent runs to all the best coffee shops! We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 2 dollar shift differential for night shift. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************

Job Description Job Title: Business Development Representative | McLarty Daniel Nissan Job Type: Full-Time | On-Site Industry: Automotive Sales | Customer Service | Call Center Join Our Winning Team at McLarty Daniel Nissan! McLarty Daniel Nissan, a premier dealership in Northwest Arkansas, is seeking a motivated and results-driven Business Development Representative (BDR) to join our dynamic sales team. This is an excellent opportunity for individuals with a background in inside sales, call center operations, or customer service who are eager to transition into the automotive industry. Key Responsibilities: Engage with potential customers through inbound and outbound calls, emails, and text messages Qualify leads from marketing campaigns and set appointments for the sales team Maintain and update customer information in the CRM system Collaborate with the sales and marketing teams to develop strategies for customer acquisition Provide exceptional customer service to enhance the overall customer experience Qualifications: Proven experience in inside sales, telemarketing, or call center environments Strong communication and interpersonal skills Proficiency in CRM software and Microsoft Office Suite Ability to work in a fast-paced, team-oriented environment High school diploma or equivalent; associate or bachelor's degree preferred What We Offer: Competitive base package with performance-based bonuses Comprehensive benefits package, including health, dental, and vision insurance Opportunities for career advancement Ongoing training and professional development programs A supportive and inclusive work environment Why McLarty Daniel Nissan? At McLarty Daniel Nissan, we pride ourselves on delivering exceptional customer service and fostering a culture of excellence. As a member of our team, you'll have the opportunity to grow your career in a supportive environment that values integrity, innovation, and teamwork. Apply Today! If you're passionate about sales and customer service and are ready to take the next step in your career, we want to hear from you. Submit your application through Indeed and join the McLarty Daniel Nissan family!

The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.

The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.

The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.

The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.

The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.

The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.