Customer support representative jobs in Saint Clair Shores, MI

Join Kistler - A Global Leader in Measurement Technology! At Kistler, we're revolutionizing industries with cutting-edge dynamic measurement technology that helps customers optimize their products and processes. From automotive development to smart manufacturing, our Swiss-engineered sensor solutions are driving the future of electrified drive systems, industrial automation, and emission reduction. Purpose of the Position: The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency. Key Responsibilities: Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments. Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information. Convert verified quotes into orders upon receiving and confirming the customer's purchase order. Generate accurate invoices and ensure they are delivered to customers within the correct timelines. Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information. Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed. Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database. Support quote generation with guidance from Sales teams. Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed. Provide Sales Engineers and Managers with requested data and information. Perform additional tasks as required to support the department and enhance service delivery. Qualifications: High school diploma or equivalent. Two or more years of experience in customer service or a related field. Familiarity with Export Compliance Procedures. Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods. Knowledge of transducers and related electronics. Proficient in Microsoft Office Products. Strong organizational skills. Experience with ERP and CRM databases. Excellent written and verbal communication skills. Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs. Why Kistler? At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes: Medical, dental, vision, life, and disability coverage 401(k) plan with a 4% company match Generous personal and vacation time Join a team that's shaping the future of measurement technology. We look forward to meeting you! Kistler Instrument Corporation is an Equal Opportunity Employer.

Job Title: Retirement Plan Associate Work Environment: Hybrid (3 days onsite, 2 days WFH after training) Training: 8 weeks onsite Equipment: Laptop provided Job Summary The Retirement Plan Associate will support the Retirement Plan Services department by processing forms and performing basic transactions such as rollovers, internal transfers, and death certificates. This is primarily a back-office role with minimal phone interaction. Must-Haves Candidates must be local to St. Petersburg, FL; Southfield, MI; or Memphis, TN. Potential for full-time conversion based on performance, attendance, and headcount. At least 2 years of recent experience in financial services, ideally retirement planning OR recent graduates with a Bachelor's in Finance or related field and some professional experience. Experience using CRM software preferred. Call center experience preferred. Strong data entry skills with high attention to detail. Alpha-numeric data entry assessment required: Minimum 5500 KPH and 85% accuracy. Include scores on top of resume. Clear and professional written and verbal communication skills. Ability to navigate multiple systems using dual monitors. Proficient in Microsoft Office Suite (Excel, Outlook, Word). Quick learner with ability to apply multiple processes simultaneously. Proven reliability with minimal attendance/tardiness issues. No upcoming time-off needs during the first few months (busy season). Key Responsibilities Respond to email inquiries regarding issues. Process forms and perform basic transactions (rollovers, transfers, death certificates). Diagnose issues and provide client-driven solutions that meet IRS regulatory requirements. Interpret rules and regulations and apply retirement plan knowledge. Conduct audits of account activity to ensure compliance. Review client requests for corrections and guide branch personnel on resolution. Maintain knowledge of retirement plan rules and regulations through training and resources. Communicate and resolve issues with internal departments. Review daily productivity reports to evaluate performance. Experience Level Entry Level Job Type & Location This is a Contract position based out of Southfield, MI. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Southfield,MI. Application Deadline This position is anticipated to close on Dec 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Title: Customs Brokerage Operations Supervisor DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at ************************************************* We have an outstanding career opportunity for a US Customs Brokerage Operations Supervisor focusing on the day-to-day operational management in our Port Huron, Michigan location. Job Purpose: Coordinate customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies Key Responsibilities: Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance Monitor preparation of customs declarations and other required documents describing goods and materials being shipped Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents Meet customer requirements, take corrective actions in case of deviations from customer requirements Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs Skills/Requirements: Excellent understanding of US Customs Brokerage 2+ years of experience in related area of responsibility Bachelor's Degree (Business Administration, Int'l Trade or related area) preferred Strong communication, problem solving and interpersonal skills; ability to quickly build rapport with both customers and DHL Global Forwarding business units Licensed Customs Broker (preferred, not required) Pay Range: $62,475.00 - $83,300.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Job Title : Teamcenter Change Coordinator. Work location: Detroit MI (flexible to commute to Auburn Hills if required) Duration : Contract Experience: MIN 4yrs Role description: Oversee product release/change processes within Teamcenter. Provide input during Kick Off Meeting to help define requirements and reinforce the change management process. Create the routings of engineering changes within Teamcenter. Maintain tracking and expediting changes to meet program timing requirements. Complete final review of changes and DR creation within Teamcenter. Maintain Program Matrix for approval routings based on roles and responsibilities. Update non-CAD BOM's in Teamcenter. Contact plant change coordinator to begin CI process Release specifications as CAD Designer role in Teamcenter. Create new or update existing specifications per approved workflow process. Support the drawing priority reviews with Teamcenter status data and dates.

As a Technical Service Representative - Automotive Coatings, you will represent PPG at customer facilities ensuring automotive coatings meet customer satisfaction by providing technical service on a wide range of products and application techniques. You will provide sales support to maintain and expand business at existing accounts and effective start-up of new products. You will provide paint application technical service/support for our GM account and sit on-site. Key Responsibilities Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues. Record weekly inventories and communicate status both externally and internally. Perform required tests for material and process systems, and prepare technical reports for customers Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary. Participate in weekly meetings with technical experts to review site projects and activity. Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed Use PPG digital tools to capture critical data and facilitate problem solving. Support any special projects, as needed. Provide sales support to maintain and expand business, and ensure effective start-up of new products. Qualifications HS diploma or equivalent required. 3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience. E-Coat experience, a plus Digital literacy, and technical report writing. Ability to work weekends or is necessary. Must have a valid US driver's license. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About Evans Distribution Systems Evans Distribution Systems is a privately-owned third-party logistics company based out of Melvindale, Mich. Our company is run by a fourth-generation leadership and has operated 3 million square feet of warehousing space in Southeast Michigan for more than 90 years. Evans provides warehousing, fulfillment, value-added, transportation, and staffing services for a variety of customers in automotive, food/beverage, consumer goods, hazmat, paper/raw materials and government service sectors. Why We're Unique At Evans we care about our employees. We provide full benefits after 90 days and we invest heavily in professional development, cross-training, certifications and safety. We have a robust quality systems program that focuses on continuous improvement, lean operations and ISO:9001 2015 certification. We believe in a workplace that celebrates integrity, innovation and technology across all divisions. We embrace a diverse workforce with associates from many backgrounds, education, and professional disciplines. Discover for yourself why the Evans family continues to grow and how our customers have come to know, it's easier with Evans. Position Summary Customer Service Support (CSSs) work in our fast-paced warehousing department. CSSs are the frontline communication with our customers and are responsible for responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. CSSs are critical of ensuring the product is handled correctly based on the customer's requirements. Associates gain valuable experience in quality, productivity, and communications. Job Description * Working knowledge of SAP. * Process and input all customer orders. * Run various inventory reports to check for product availability. * Review and enter all inbound tally documents in system and verify discrepancies. * Generate all related paperwork and other necessary information required for customer work orders and bill customers accordingly. * Awareness and understanding of billing/rating structure. * Coordinate special rush order requests with transportation and operations. * Notify customers of any activity concerning their product, provide shipping/receiving information to customers enabling them to trace shipments as required. * Follow-up with other departments to ensure service standards are being met. * Overall knowledge of computer systems and related programs. * Assure proper invoices; verification of computer-generated invoices; issue credits when appropriate; review, mail and file all month-end billing in a timely manner. * Maintain damage records and back-order logs; handle returned product efficiently. * Reconcile physical inventories when requested. * Maintain all hazardous material information on system and MSDS maintenance. * Prepare and provide special reports as requested to customers, operations, or management. * Assist warehousemen with inquiries. * Effectively communicate to management all pertinent information received by customer. * Prepare and send out invoices to the customer. * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning shipments, receipts, inventory counts, work-orders, invoices, etc., in a courteous and efficient manner. * Report on customer feedback to management, particularly any signs of customer dissatisfaction. Advise supervisors, operations and sales when scope or parameters of the customer accounts change. * Act as a liaison between the customer and the warehouse, and between the customer and management. * Assist accounting in all A/R functions such as past due invoices. * Effectively correspond with customers as required (written or verbal). * Maintain current and accurate procedures which detail the processing requirements for each account. (ISO 9001:2015 audit materials.) * Oversee all routine and special paperwork associated with inbounds, outbound, OS&D, etc. * Complete a daily time sheet with accurate allocation of time per account. Experience/Requirements * High school education required. Some college beneficial. * Three (3) years' experience in a similar position required. * Annual seminar or training session on customer service or related topics. * Pass pre-employment background screening. Details & Location * Position located in Melvindale * Shift 7am to 4pm * Starting wage $17.00 * Position will start in December 2025. How to Apply * Online: ******************************************

Job Description Customer Relations Specialist Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism Experience: • 3-5 years of customer service experience • A proven track record in customer relations is a MUST • Experience in home improvement or related industries is a plus, but not required Essential Duties & Responsibilities: • Handle 100% warm inbound/outbound leads - no cold calling • Contact homeowners to schedule estimate appointments for roofing and home improvement services • Accurately maintain CRM records and follow up on leads • Collaborate with a supportive, high-performing support team Compensation: • Competitive compensation with uncapped bonuses - top performers earn $90K+ • Real career growth opportunities - we promote from within • A professional, team-focused environment - modern office with strong culture • Join a family-owned company, not a corporate call center To Apply: All applicants must submit their updated resume along with a contact phone number. #hc213150

Job Details Warren MI - Warren, MIDescription About Us: Avaneer Dental Studio, part of the Catalis Dental Lab Partners premier network, is an innovative dental laboratory specializing in high-quality restorations. The Customer Support Representative serves as the primary point of contact between the dental laboratory and its clients, including dental offices, clinicians, and administrative staff. This role is responsible for providing exceptional service by handling inquiries, processing case information, resolving issues, and ensuring clear communication throughout the case lifecycle. Key Responsibilities Serve as the primary point of contact for client communication via phone, email, and internal platforms Accurately enter, update, and manage case information within the lab management system Respond to client inquiries regarding turnaround times, case status, product options, billing, and delivery logistics Troubleshoot client issues and work cross-functionally with internal departments (CAD/CAM, technicians, logistics) to ensure timely and effective resolutions Build and nurture strong client relationships through prompt, professional, and courteous service Provide client education on lab products, services, and digital submission protocols as needed Monitor outstanding cases and delayed shipments, following up proactively to ensure client satisfaction Maintain detailed and accurate records of client interactions, feedback, and resolutions for quality assurance purposes Contribute to the enhancement of customer service processes through feedback, ideas, and collaboration Assist with front office operations, including coordinating packing and shipping tasks when required Qualifications Qualifications: High school diploma or equivalent (associate or bachelor's degree preferred) 1-3 years of customer service experience (experience in a dental or healthcare setting preferred) Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Proficient in computer systems and case tracking software (experience with dental lab software is a plus) Detail-oriented, dependable, and professional demeanor Knowledge of dental terminology, procedures, and lab workflow is highly desirable Working Conditions: Office/lab environment Standard business hours with occasional overtime as needed Requires sitting for extended periods and using a computer and phone regularly Why Join Us? Work in a state-of-the-art dental lab with cutting-edge technology. Competitive salary with opportunities for growth and skill development. Full benefits package to include health, dental, vision, life coverage and paid time off 401(k) with employer match Be part of a team of passionate, skilled technicians dedicated to excellence. Exposure to advanced ceramic techniques and new material innovations.

Job DescriptionSalary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time! Summary: Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits. Essential Duties and Responsibilities: (Other duties may be assigned) Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions. Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information. Maintains contact center database by entering call log notes and important call information. Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA). Skills/ Qualifications: Customer Focus Effective Communication Effective Listener Problem-Solving Job Requirements: High School Diploma or equivalent. 1-4 years of customer service experience, preferably within a call center environment. Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.) Ability to remain flexible and adaptable in a fast-paced environment. Pay / Location: $15.50/hour + quarterly quality bonus, depending on experience In office - Troy, Michigan

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 8359 12 Mile Rd Location: USA Marshalls Store 0850 Warren MIThis position has a starting pay range of $13.48 to $13.98 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

The Customer support Rep opening is full-time based on an anticipated timetable of 35-40 hrs every week, Sunday- Saturday. Staff members are required to possess versatility to function some of our 8-hour change schedules in the course of our regular company hours of 5:00 am-10:00 pm true time. Criterion training days are actually Monday - Friday 8:00 am to 5:00 pm CST for 4 - 5 full weeks. It might be actually required, given the business demand, to function occasional overtime. Major Responsibilities React to incoming telephone calls coming from our customers on problems associated with profit qualification questions as well as prescribed status queries Manual as well as teach customers on their prescription perks, use planning, formulary, costs as well as condition of purchases and also cases or questions Inquire necessary concerns as well as pay attention actively while chronicling called for details in personal computer devices Determine problems as well as interact services and also steps to consumers, drug stores and medical doctors along with prescribed orders and also reorders Make outgoing contact us to consumers on prescribed orders and repayment problems This part is actually just as challenging as well as worthwhile. You'll be actually contacted to research study facility concerns pertaining to member prescribed and also/ or even drug store perks across various databases which needs facility in personal computer navigating as well as toggling while with confidence as well as compassionately enlisting along with the caller. You'll be actually rewarded and recognized for your performance in a setting that will definitely test you and give you clear path on what it needs to do well in your job in addition to give advancement for other jobs you might be interested in JOB INTERVIEW METHODS-- Our interview process has been streamlined for your benefit! Your digital, documented job interview will certainly contain 5 concerns and final less than thirty minutes. So, please be express, clear, and also described. The moment a decision has been actually made after your interview, our experts will allow you recognize! Needed Accreditations High School Diploma Or Degree/ GED (or even much higher) OR comparable work adventure 1+ years of client service expertise to include providing solution over the phone Familiarity along with pc as well as Windows personal computer functions, that includes the potential to navigate and find out new as well as sophisticated computer body functions Basic knowledge of Microsoft Workplace Term (capability to open up and also browse a word document) as well as Microsoft Excel (potential to open up and also browse a spread sheet). Potential to function any one of our 8-hour work schedule routines during the course of our usual business hours of Sunday - Saturday 5:00 am actually - 11:00 pm local time in Pacific Standard Time OR Mountain Civil time relying on area. Preferred Credentials. Phone Center expertise. Client service knowledge. Expertise with Adult Knowing in virtual setting. Expertise partnering with Digital systems and devices. Web, Chat, email. Health and wellness Care/Insurance setting (familiarity along with clinical jargon, health plan documents, or advantage program layout). Community service, personality wellness, health condition avoidance, health promotion and also habits improvement (working with vulnerable populaces). Telecommuting Requirements. Needed to have a dedicated work area established that is divided coming from other residing locations as well as delivers details privacy. Ability to keep all company delicate papers safe and secure (if relevant). Have to reside in an area that can easily acquire a UnitedHealth Group permitted high-speed internet connection or even leverage an existing high-speed world wide web company. Have to have the capacity to link straight right into world wide web-- using challenging cord (either straight to cable box or router).

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

700Credit - Client Onboarding Specialist About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. We offer an excellent compensation/benefit package. Summary 700Credit is looking for a reliable Client Onboarding Specialist to join the team in Southfield, MI. As a Client Onboarding Specialist, you will be responsible for ensuring that the company and its clients are in compliance with our vendor partners' requirements. The Client Onboarding Coordinator also helps onboard new customers, handles phone calls from customers and consumers, and handles customer case tracking. This role is essential to the continued success of 700Credit and will have a direct impact on achieving company goals. Responsibilities Execute Seamless Client Onboarding: Collaborate with internal support personnel to coordinate and execute all aspects of new customer onboarding, ensuring a smooth and professional experience. Ensure Vendor Compliance: Maintain a deep understanding of vendor partner requirements to ensure full compliance with onboarding standards and contractual obligations. Facilitate Contract and Documentation Collection: Work closely with the sales team and new clients to gather necessary contracts, forms, and supporting documentation to initiate services efficiently. Maintain Customer Data Integrity: Set up new customers in internal systems accurately, including the entry and ongoing maintenance of product and pricing information. Support Compliance and Audit Readiness: Assist existing customers with ongoing compliance activities, including document management and preparation for vendor audits. Provide Responsive Customer Service: Collaborate with the customer support team to handle inbound service inquiries, ensuring timely and effective resolution of client issues. Requirements Experience, Skills, and Knowledge 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred Highly organized and high attention to detail Excellent communication and customer service skills Highly accountable, flexible, and effective under pressure in a fast-paced environment. Proven ability to multitask Effective problem-solving skills Strong ability to work well in a team environment Proficiency in Microsoft Office suite Salesforce CRM experience a plus

Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets. This position is eligible for a hybrid work schedule. This position is not eligible for relocation. Purpose and Scope This position exists to provide customer service and support to customers regarding their orders. Responsibilities * Order Management * Process PO changes initiated by the customer with high-level of data integrity. * Perform contract validation * Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales) * Create and maintain in a positive relationship with our customers * Customer and Contact Data management * Customer contract, forecast and product line awareness * New opportunity processing / process inquiries along with inquiry assessment * Communicate re-promises, dispo, shortages and overages to customer * Provide accurate sales forecasts * Enter short term (this week & next) customer ship schedules into SAP * Shipment availability & release * Customer Service Interface - portal training, leads, call reports * Initiate continuous improvement * Participate in SOX audits as appropriate * May be required to provide data to management and provide information for KPIs as needed. * Communicate customer volume requirements timely and bring deviations to attention of DP * Lead continuous improvement efforts * Resource on IT projects that impact to our area * Train the team on changes that impact our area * Update training documents as appropriate Technical Skills * Problem solving skills that lead to continuous improvement of processes and procedures. * Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc. * Strong communication skills. * SAP experience preferred Minimum Qualifications * High School Diploma or GED with at least 2 years of customer service experience or related Preferred Qualifications * High School Diploma or GED with at least 4 years of customer service experience or related * Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.

Job Description???? Join Our Mission-Driven Team as a Client Success Specialist ????Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-Time Department: Client Services ???? About the Role At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you! ???? Video - Meet The Hiring Team: Linda, Leslie, & Tiffany ???? What You'll Do Provide top-tier support via phone, chat, and email to clients on our Debt Management Program. Manage proposals, payments, deposits, and creditor communications. Proactively review client accounts to identify and resolve issues. Encourage and motivate clients throughout their financial journey. Maintain accurate records and ensure compliance with state regulations. Collaborate across departments to ensure a seamless client experience. ???? What You Bring 2-3 years of customer service experience (call center preferred). Associate's degree preferred; Bachelor's degree may substitute for experience. A strong sense of professionalism is essential when supporting clients through sensitive financial situations. Strong communication skills-empathetic, professional, and clear. Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules. Tech-savvy with experience in Windows-based systems and CRM tools. Bilingual (English/Spanish) a plus! ???? Why GreenPath? A mission-driven culture rooted in Integrity, Quality, and Teamwork. Opportunities for growth and development. A supportive, inclusive, and collaborative work environment. Competitive compensation and benefits. ???? Additional Details Monday - Friday work schedule We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules. CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM. EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM. Must be comfortable working in a structured, performance-driven environment. ???? Ready to Help People Thrive Financially? Apply today and become part of a team that's transforming lives-one client at a time. GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship. We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules. CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM. EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.

“Marketing rep Start as soon as Monday” Pay $20+ Job type: full time or part time 10+ people needed Schedule: Monday-Friday, weekends available. Night shift, day shift, 8 hours, or other Are you energetic, people person who likes to travel and work in a team atmosphere while getting paid hourly/plus commission and have fun doing it? This is the job for you!! Full time and part time hours available Monday-Saturday pay weekly, pay is from $18 per hour plus a weekly bonus based on performance. Interested in setting up an interview please text ************. ***In addition, this job helps to provide the practical sales experience that your future employers are looking for. Great accomplishment to build your resume.

Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI. Contract Details: Must have 2 year of recent customer representative experience. Shift: Candidate will be required to work in an office setting, this is NOT a 100% remote position. 1 week in office, 1 week remote located at: 35066 West 12 Mile Road, Farmington Hills, Michigan 8:30am-5pm M-F 13 week contract (possible extension) What We Offer Employees: Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility) *contingent and based on facilities bill rate and is worked into the contract For a complete list of open positions, please visit ************************************************

Job Description Customer Relations Specialist Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism Experience: • 3-5 years of customer service experience • A proven track record in customer relations is a MUST • Experience in home improvement or related industries is a plus, but not required Essential Duties & Responsibilities: • Handle 100% warm inbound/outbound leads - no cold calling • Contact homeowners to schedule estimate appointments for roofing and home improvement services • Accurately maintain CRM records and follow up on leads • Collaborate with a supportive, high-performing support team Position Offers: • Competitive compensation with uncapped bonuses - top performers earn $90K+ • Real career growth opportunities - we promote from within • A professional, team-focused environment - modern office with strong culture • Join a family-owned company, not a corporate call center To Apply: All applicants must submit their updated resume along with a contact phone number. #hc211344

Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI. Contract Details: Must have previous administrative experience. 13 week contract (possible extension or permanent placement) Shift: 8:30am-5pm, Monday-Friday What We Offer Employees: Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility) *contingent and based on facilities bill rate and is worked into the contract For a complete list of open positions, please visit ************************************************