Customer Service Representative
Customer support representative job in Hudson, WI
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.
LoanMax Title Loans offers their employees:
Competitive Salaries
Paid Holiday
Vacations
Paid on the Job Training
Full Time Positions- Monday to Friday 10am to 6pm
with a rotating Saturday schedule of 9am to 3pm
Best of all Never Work on Sundays!
Job Requirements
General:
Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Education:
Must have a High School Diploma
Work Experience:
Previous Customer Service Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
.
About Us:
LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.
Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.
Must be able to pass a company background screening, including a credit, criminal and background check.
Auto-ApplyAntifreeze Sales & Service Rep - AFSR
Customer support representative job in Saint Paul, MN
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose:
The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks
Pursues additional services with existing accounts
Assesses potential customer needs, presents CC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience highly preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements:
Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs.
Occasionally climbing company approved step stool to access Anti-Freeze containers
Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs)
Pushing/pulling hand trucks or jacks to move product in and out of trucks
Administrative duties as assigned
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
Average Annual Earnings : $55,000-$75,000
The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
Join Crystal Clean as an Antifreeze Sales & Service Representative!
Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success!
Why Choose CC?
At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine.
What You'll Do:
Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers.
Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment.
Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency.
Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads.
Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements.
What We're Looking For:
Effective Communicator: Strong communication skills with an eye for detail.
Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively.
Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment.
Experienced: Route sales experience is highly preferred, but not required.
Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift hoses weighing up to 40lbs and occasionally climb to access containers.
Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks.
Must pass a pre-employment physical and drug screening.
Work Environment:
Work in varied environments with a range of noise levels.
Frequent physical activity, including bending, lifting, and climbing.
Why You'll Love Working with Us:
Competitive Salary: Attractive pay with performance incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Advancement: Opportunities for growth and professional development.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Make a Difference?
If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
Adult Residential Support Professional - Part-Time 2nd Shift
Customer support representative job in Saint Paul, MN
Adult Residential Support Professional (Part-Time)
📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI
Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days.
This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts.
What You'll Do
Provide positive role modeling and daily support to residents
Monitor and document resident behavior and progress
Assist with life skills, meal preparation, and facility upkeep
Support residents in achieving treatment goals
Administer medications, breathalyzer tests, and urinalysis as needed
Respond to emergencies and crisis situations appropriately
Transport residents to appointments and activities
Participate in staff meetings and ongoing training
What We Offer
💲 Mileage reimbursement
🌱 Paid Time Off & annual raises
🏆 Service awards & recognition
💼 403B contribution option
🧘 Calm Wellness App - Premium Access
💳 Early earned wage access with UKG Wallet
🤝 Employee Assistance Program
What We're Looking For
High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred
Previous experience in residential care or similar services is a plus
Strong communication, problem-solving, and teamwork skills
Valid driver's license preferred
Ability to work independently with patience, flexibility, and professionalism
Willingness to complete DHS 83 training after hire (required)
Physical & Work Environment
Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care)
Community-based residential setting with moderate noise level
Day travel may be required up to 25-50%
Join Us
At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence.
Apply today and be the positive change at Exodus House.
LSS is an Equal Opportunity Employer (EOE).
Customer Experience & Order Solutions Specialist
Customer support representative job in Minneapolis, MN
Customer Experience & Order Specialist
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Pay: $21-$23/hr (DOE)
About the Role
We're looking for a Customer Service Specialist who thrives in a fast-paced environment and enjoys delivering exceptional service. This unique position combines E-Commerce Customer Support with Order Management responsibilities, offering variety and growth for someone who loves helping customers and solving problems.
What You'll Do
Customer Support:
Respond to inquiries via Zendesk, email, chat, and phone with professionalism and care.
Provide order details, assist with product questions, and resolve complaints promptly.
Track shipments and communicate with carriers to ensure timely delivery.
Process returns, issue refunds, and provide shipping labels.
Order Management:
Receive and process customer orders via phone, email, and fax.
Accurately enter orders into systems, confirm details, and ensure compliance with policies.
Prepare sample packets and product information for customers and events.
Generate freight quotes and coordinate shipping logistics.
Collaboration & Reporting:
Document interactions and resolutions in CRM systems.
Communicate trends, issues, and improvement ideas to management.
Assist with special projects and maintain organized records.
What We're Looking For
Experience:
2+ years of customer service experience (B2C preferred).
E-commerce experience and familiarity with Zendesk a plus.
Knowledge of CRM systems (ACT! or similar) is a plus.
Skills:
Strong written and verbal communication skills.
Proficient in Microsoft Office.
Ability to multitask and manage priorities effectively.
Solution-oriented problem-solving mindset.
Other Requirements:
High school diploma or GED.
Comfortable working in-office (and okay with dogs in the workplace!).
Why Join Us?
Competitive pay and consistent weekday schedule.
Opportunity to work on diverse tasks across customer service and order management.
Collaborative team environment with room for growth.
Ready to make an impact? Apply today and help us deliver exceptional service to our customers!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Client Associate (Seasonal)
Customer support representative job in Minnetonka, MN
TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
JOB OVERVIEW
The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
Adhere to client service standards and company policies and procedures
Foster a friendly, open and inviting environment for all in-store guests
Foster a work environment focused on teamwork and productivity
Maintain store cleanliness and organization, including front of house and stock space
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
Proficient in Microsoft Applications
Proficient in point-of-sale (POS) systems
Strong written and verbal communication skills
Ability to make decisions independently, or escalate when applicable
Ability to work non-traditional hours; weekends, evenings and holidays
EDUCATION AND EXPERIENCE
Minimum 1-year experience in a client services related capacity
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
Work is performed in a retail environment / store
Walk, sit, stand, bend, reach and move continually during working hours
PAY Per Hour: $16.00
If your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
TravisMathew is an Equal Employment Opportunity
Customer Success Consultant
Customer support representative job in Saint Paul, MN
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$73,805 - $98,406 in these states: CO
$77,322 - $103,089 in these states: CA, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
**What to Expect Next**
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Customer Support Representative
Customer support representative job in Minneapolis, MN
Job Description
Staffing Proxy is partnering with Fasikl, an innovative Minnesota-based med-tech company, to hire a Customer Support Representative. This role supports patients and caregivers who rely on Fasikl's FDA-cleared AI therapeutic device.
You will help users successfully onboard, navigate the product, and resolve questions relating to device use, orders, and general support needs.
Position Overview
The Customer Support Representative is responsible for delivering timely, accurate assistance to patients and caregivers. This includes answering calls and emails, supporting onboarding and setup, troubleshooting device or connectivity issues, and documenting interactions. This role requires strong communication skills, empathy, and technical competence to solve problems effectively.
This is an on-site position.
Key Responsibilities:
Serve as the primary point of contact for patients and caregivers.
Guide new users through onboarding, device setup, and usage questions.
Troubleshoot device and connectivity issues and assist with resolution steps.
Maintain accurate documentation of all interactions within support systems (e.g., Zendesk).
Assist with resupply coordination, order updates, warranty inquiries, and general support needs.
Identify patterns in patient feedback and escalate insights as appropriate.
What We're Looking For:
Compassionate communicator with strong verbal and written skills.
Technically competent and able to troubleshoot device and connectivity issues confidently.
Organized and detail-oriented with strong documentation habits.
Experience in customer service, patient support, medical device support, or call centers preferred.
Familiarity with tools like Zendesk, Salesforce, EMRs, or similar platforms is a plus.
Bachelor's degree preferred but not required.
Why This Role Matters
You will play a key role in supporting patients who depend on a first-of-its-kind AI therapeutic device. Your guidance helps ensure users feel confident, supported, and successful throughout their experience with the product.
Compensation & Benefits:
Pay range: $22-$25/hr
Medical, dental, and vision insurance
PTO / paid holidays
401(k)
Service Center Representative
Customer support representative job in Minneapolis, MN
Park Nicollet is looking to hire a Service Center Tech to join our Rehab Call Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships that support 25 clinics with over 400 clinicians.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Schedule:
Monday - Friday 8:30AM - 5:00PM
Required Qualifications:
Knowledge, Skills, and Abilities:
Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
Ability to handle and implement frequent changes in processes and protocols.
Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Some post-secondary education preferred.
Knowledge, Skills, and Abilities:
Computer skills required including using dual monitors.
Call Center experience a plus.
Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more
Auto-ApplyCustomer Support Representative - MN
Customer support representative job in Lakeville, MN
We're hiring a Customer Support Representative in Lakeville, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company. Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
🤝 A helper - You're patient and understanding, committed to creating positive interactions.
📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.
Responsibilities:
Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
Update and maintain accurate support documentation and FAQs.
Collect and route customer feedback for internal improvement.
Demonstrate perseverance and empathy in resolving client concerns.
Learn continuously and share your knowledge with teammates.
What We're Looking For:
Excellent written and verbal communication skills.
Commitment to working hard to grow.
A customer-first mindset with a strong desire to assist others.
Previous customer service or soft sales experience is a plus.
Comfort with live chat, email communication, and CRM platforms.
Ability to learn quickly, stay organized, and handle multiple priorities.
A positive attitude and a growth mindset - we value coach ability over perfection!
🎯
Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
💵 Weekly pay plus performance-based bonuses
🩺 Health, life, and retirement benefits
🚀 Merit-based promotions and opportunities for advancement into leadership roles
🤝 A supportive, team-oriented culture that values your growth
Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Customer Support Representative jobs in Lakeville, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.
Auto-ApplyCustomer Support Representative - Full Time
Customer support representative job in Centerville, MN
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Customer Support Representative at our Centerville, MN terminal.
Monday - Friday, hours can vary between 7:00am - 5:00pm
Pay is $18.00/Hour
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.
POSITION SUMMARY:
To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company.
Responsibilities
ESSENTIAL FUNCTIONS:
Field inbound emails, chats and calls providing exceptional customer experience
Respond to inquiries with excellent verbal & written communication skills
Trace and monitor accounts to ensure on-time delivery
Assist with scheduling pickups and completing deliveries
Educate, when possible, self-service options available to Customers
Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day
Conduct account research & document fulfillment request
Perform other duties as needed
Excellent communication and active listening skills.
May require occasional travel
Qualifications
MINIMUM REQUIREMENTS
High School education or equivalent
Valid Driver License
Excellent communication skills- verbal, written & active listening
Excellent Mindset
Detail-oriented
Proficient in Microsoft applications along with proficient computer systems and data entry
Excellent attendance
Strong problem-solving and conflict-resolution abilities.
Patience and empathy to handle stressful situations calmly.
Ability to multitask, manage time, and stay organized.
Ability to work both independently and as part of a team
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Primarily sedentary work, which involves sitting most of the time
May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
Visual Acuity including regular use of items including a computer screen or monitor
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
Auto-ApplyDonor Relations Specialist
Customer support representative job in Woodbury, MN
The Donor Relations Specialist will support the development and strategic initiatives efforts to play a vital role in managing relationships with donors, ensuring contributions are recognized and valued, and facilitating various fundraising activities and will partner closely with the finance team to facilitate efficient giving, effective reporting, and accurate records.
Responsibilities:
Stewardship & Relationship Building - 60%
Receipting for all gifts including year-end giving letters.
Write personalized gratitude messages for donors, ensuring appreciation is communicated with a personal touch.
Manage fulfillment of giving level and sponsorship benefits, including invitations, ticketing, and necessary materials for events.
Track and execute stewardship activities, coordinating with Marketing & Communications (MarCom) for materials, and working with the Event Team organizing annual relationship-building initiatives.
Recognize key events in the lives of community members with a personal touch, i.e. marriages, births, deaths, etc.
Assist in donor, sponsor, and network events by supporting the event planner's logistical needs, including invitations, replies, and recording event attendance as activity in Veracross.
Reporting & Analysis - 10%
Collaborate with the MarCom team to gather, review and proofread reporting materials, providing necessary data as required.
Create mailing lists for MarCom activities involving Development initiatives.
Maintain sponsor and NLA business community network mailing lists.
Generate reports on giving trends and statistics during key times of the year, including quarterly updates and Development Committee meetings, and assist in the creation of publications.
Donation Management - 5%
Create and send statements for scheduled donations and sponsorships.
Track donor pledges and commitments as well as following up on unfulfilled pledges.
Follow through on spending donor funding, collaborating with finance to acquire account numbers, communicating with budget owners regarding project funding status, and reporting when completed.
Community Sponsorship Support - 20%
Act as point of contact for current sponsors to update their information and send communications as needed.
Distribute marketing materials, newsletters, and collateral related to revenue initiatives and investor-related events.
Maintain and update the InFocus Community Page with business highlights and upcoming event postings.
Coordinate community sponsorship benefits.
Ensure timely communication with MarCom regarding sponsorship package benefits and assist in onboarding new members.
Miscellaneous - 5%
Coordinate and execute specific development activities to engage students in fundraising.
Submit invoices to accounts payable for development-related expenses.
Guide volunteer inquiries to appropriate leaders.
Other:
Additional Responsibilities: The tasks listed in this job description are not all encompassing. At any point, New Life Church and Academy reserves the right to add additional or different job duties and remove job duties from this position.
Spiritual: Employees of New Life Church and Academy must be able to effectively integrate a gospel centered message into their day-to-day responsibilities, must be a born-again believer who exhibits the Fruit of the Spirit in their daily walk and a regular attendee and supporter of a church whose fundamental beliefs are evangelical in nature.
Requirements
Education:
Required Education:
Bachelor's degree.
Equivalent experience would be considered.
Experience:
Required Experience
1+ years of experience in donor relations, fundraising, or nonprofit organizations.
Skills:
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Proficient with database management and reporting tools, specifically Veracross or similar systems.
Travel: This position requires no travel.
Working Conditions: This job operates in a professional office environment and will routinely use standard office equipment such as computers, photocopiers, and smartphones. The work environment also involves working in a K-12 Private Christian School and Evangelical Church environment and all employees are expected to have a demonstrated and personal relationship with Jesus Christ.
Working Hours: Typically, employees are expected to work during normal hours and days of business, between Monday and Friday. Specific expectations for each position will be communicated by the supervisor of this position. Occasional weekend and evening hours may be required. This position works 40 hours per week and 12 months of the year.
Salary Description $23 - $26 an hour
Client Specialist - St. Paul
Customer support representative job in Saint Paul, MN
We are seeking an enthusiastic and customer-focused Client Specialist to join our Deposit Services team at our Corporate location in St. Paul. In this role, you will serve as the face of the bank as the initial welcoming contact for clients and provides superior customer service while processing client requests in person, by phone or email in a positive professional environment.
Hours: 8:15 AM to 4:45 PM *No weekends*
RESPONSIBILITIES:
* Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system
* Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience
* Ensure client identity verification procedure is followed with each client request
* Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures
* Ensure all required documentation is completed for all transactions
* Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department
* Sort, distribute, and process returned mail
* Assist with scanning of documentation into internal systems such as Accu
* Positively represent the bank in all interactions with clients, coworkers, and vendors
* Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available
* Adhere to the bank's policies, procedures, security requirements and government regulations including (but not limited to) BSA
* Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations
QUALIFICATIONS:
* Outstanding interpersonal and communication skills
* Prior retail or customer service experience
* Professional, friendly demeanor
* Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
* Knowledge of ITI and Integrated Teller a plus
* College degree preferred
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us?
COMPENSATION & BENEFITS:
The typical hourly base pay for this role is $20/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* Short-term and long-term disability
* Parental leave
* 401(k) with employer match
* Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Non-Exempt
Senior Client Portfolio Specialist
Customer support representative job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio.
Key Accountabilities
Management of Investment Portfolios:
Provide ongoing oversight of assigned Old National Wealth Management accounts.
Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash.
Manage account liquidity for ongoing cash demands and distributions.
Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations.
Subject Matter Expertise:
Comprehensive understanding of different strategy types.
Technical knowledge of the systems to operationalize the processes required to centrally manage accounts.
Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions.
Effective Communication
Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts
Operational Efficiency:
Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team.
Liaison with peers in technology, solutions, and operations to build and test new software and operational processes.
Key Competencies for Position
Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models.
Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions.
Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners.
Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists.
Qualifications and Education Requirements
BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience.
Minimum 4 years of related industry/work experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyAdult Residential Support Professional - Full Time 1st Shift
Customer support representative job in Stillwater, MN
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Customer Support Representative
Customer support representative job in Bloomington, MN
Staffing Proxy is partnering with Fasikl, an innovative Minnesota\-based med\-tech company, to hire a Customer Support Representative. This role supports patients and caregivers who rely on Fasikl's FDA\-cleared AI therapeutic device.
You will help users successfully onboard, navigate the product, and resolve questions relating to device use, orders, and general support needs.
Position Overview
The Customer Support Representative is responsible for delivering timely, accurate assistance to patients and caregivers. This includes answering calls and emails, supporting onboarding and setup, troubleshooting device or connectivity issues, and documenting interactions. This role requires strong communication skills, empathy, and technical competence to solve problems effectively.
This is an on\-site position.
Key Responsibilities:
Serve as the primary point of contact for patients and caregivers.
Guide new users through onboarding, device setup, and usage questions.
Troubleshoot device and connectivity issues and assist with resolution steps.
Maintain accurate documentation of all interactions within support systems (e.g., Zendesk).
Assist with resupply coordination, order updates, warranty inquiries, and general support needs.
Identify patterns in patient feedback and escalate insights as appropriate.
What We're Looking For:
Compassionate communicator with strong verbal and written skills.
Technically competent and able to troubleshoot device and connectivity issues confidently.
Organized and detail\-oriented with strong documentation habits.
Experience in customer service, patient support, medical device support, or call centers preferred.
Familiarity with tools like Zendesk, Salesforce, EMRs, or similar platforms is a plus.
Bachelor's degree preferred but not required.
Why This Role Matters
You will play a key role in supporting patients who depend on a first\-of\-its\-kind AI therapeutic device. Your guidance helps ensure users feel confident, supported, and successful throughout their experience with the product.
Compensation & Benefits:
Pay range: $22-$25\/hr
Medical, dental, and vision insurance
PTO \/ paid holidays
401(k)
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Service Center Representative - Orthopedic Call Center
Customer support representative job in Bloomington, MN
TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
M-F 8:30a-5:00p
Minimum Qualifications:
Knowledge, Skills, and Abilities:
Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
Ability to handle and implement frequent changes in processes and protocols.
Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Some post-secondary education preferred.
Licensure/ Registration/ Certification:
NA
Knowledge, Skills, and Abilities:
Computer skills required including using dual monitors.
Call Center experience a plus.
Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyClient Specialist - St. Paul
Customer support representative job in Saint Paul, MN
We are seeking an enthusiastic and customer-focused Client Specialist to join our Deposit Services team at our Corporate location in St. Paul. In this role, you will serve as the face of the bank as the initial welcoming contact for clients and provides superior customer service while processing client requests in person, by phone or email in a positive professional environment.
Hours: 8:15 AM to 4:45 PM ***No weekends***
RESPONSIBILITIES:
Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system
Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience
Ensure client identity verification procedure is followed with each client request
Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures
Ensure all required documentation is completed for all transactions
Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department
Sort, distribute, and process returned mail
Assist with scanning of documentation into internal systems such as Accu
Positively represent the bank in all interactions with clients, coworkers, and vendors
Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available
Adhere to the bank's policies, procedures, security requirements and government regulations including (but not limited to) BSA
Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations
QUALIFICATIONS:
Outstanding interpersonal and communication skills
Prior retail or customer service experience
Professional, friendly demeanor
Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
Knowledge of ITI and Integrated Teller a plus
College degree preferred
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us?
COMPENSATION & BENEFITS:
The typical hourly base pay for this role is $20/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Parental leave
401(k) with employer match
Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Non-Exempt
Senior Client Portfolio Specialist
Customer support representative job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio.
Key Accountabilities
Management of Investment Portfolios:
Provide ongoing oversight of assigned Old National Wealth Management accounts.
Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash.
Manage account liquidity for ongoing cash demands and distributions.
Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations.
Subject Matter Expertise:
Comprehensive understanding of different strategy types.
Technical knowledge of the systems to operationalize the processes required to centrally manage accounts.
Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions.
Effective Communication
Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts
Operational Efficiency:
Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team.
Liaison with peers in technology, solutions, and operations to build and test new software and operational processes.
Key Competencies for Position
Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models.
Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions.
Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners.
Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists.
Qualifications and Education Requirements
BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience.
Minimum 4 years of related industry/work experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
Auto-ApplyAdult Support Professional
Customer support representative job in Cottage Grove, MN
Adult Residential Support Professional (Part-Time)
📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI
Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days.
This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts.
What You'll Do
Provide positive role modeling and daily support to residents
Monitor and document resident behavior and progress
Assist with life skills, meal preparation, and facility upkeep
Support residents in achieving treatment goals
Administer medications, breathalyzer tests, and urinalysis as needed
Respond to emergencies and crisis situations appropriately
Transport residents to appointments and activities
Participate in staff meetings and ongoing training
What We Offer
💲 Mileage reimbursement
🌱 Paid Time Off & annual raises
🏆 Service awards & recognition
💼 403B contribution option
🧘 Calm Wellness App - Premium Access
💳 Early earned wage access with UKG Wallet
🤝 Employee Assistance Program
What We're Looking For
High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred
Previous experience in residential care or similar services is a plus
Strong communication, problem-solving, and teamwork skills
Valid driver's license preferred
Ability to work independently with patience, flexibility, and professionalism
Willingness to complete DHS 83 training after hire (required)
Physical & Work Environment
Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care)
Community-based residential setting with moderate noise level
Day travel may be required up to 25-50%
Join Us
At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence.
Apply today and be the positive change at Exodus House.
LSS is an Equal Opportunity Employer (EOE).
Client Specialist - St. Louis Park
Customer support representative job in Saint Louis Park, MN
We are seeking an enthusiastic and customer-focused Client Specialist to join our Deposit Services team at our Corporate location in St. Louis Park. In this role, you will serve as the face of the bank as the initial welcoming contact for clients and provides superior customer service while processing client requests in person, by phone or email in a positive professional environment.
Hours: 8:15 AM to 4:45 PM *No weekends*
RESPONSIBILITIES:
* Accurately process routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments through Integrated Teller processing system
* Greet all clients, answer phone calls, monitor client services inbox promptly and access client information as requested to ensure a positive client experience
* Ensure client identity verification procedure is followed with each client request
* Balance assigned Integrated Teller role, cash recycler, and vault inventory in accordance with procedures
* Ensure all required documentation is completed for all transactions
* Complete suspicious activity incidents and process client fraud requests timely in conjunction with the Deposit Operations department
* Sort, distribute, and process returned mail
* Assist with scanning of documentation into internal systems such as Accu
* Positively represent the bank in all interactions with clients, coworkers, and vendors
* Maintain conference rooms, kitchen and front desk and ensure adequate supplies are available
* Adhere to the bank's policies, procedures, security requirements and government regulations including (but not limited to) BSA
* Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations
QUALIFICATIONS:
* Outstanding interpersonal and communication skills
* Prior retail or customer service experience
* Professional, friendly demeanor
* Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
* Knowledge of ITI and Integrated Teller a plus
* College degree preferred
ABOUT BRIDGEWATER BANK:
Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us?
COMPENSATION & BENEFITS:
The typical hourly base pay for this role is $20/hr. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* Short-term and long-term disability
* Parental leave
* 401(k) with employer match
* Paid vacation & paid holidays
PLEASE NOTE:
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Non-Exempt