Customer support representative jobs in Shreveport, LA - 200 jobs
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Arnold Family of Restaurants, LLC
Customer support representative job in Shreveport, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$26k-35k yearly est. 28d ago
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Youree Call Center Customer Service Representative
FSNB, National Association 4.1
Customer support representative job in Shreveport, LA
Job Description
FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
Customer Service Representative Requirements:
Customer service experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
$26k-31k yearly est. 14d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer support representative job in Shreveport, LA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$24k-29k yearly est. 8d ago
Customer Service Rep I (58831)
Frymaster 4.3
Customer support representative job in Shreveport, LA
We are Frymaster! We design, manufacture and supply best-in-class commercial fryer equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.
As Customer Service Rep I, you will be responsible for monitoring and keeping track of customer purchase orders, process debit/credit memos, logistics management and provide knowledgeable support for their assigned territory. Work is focused on responding to inbound customer calls and emails related to processing sales orders and resolving routine order/delivery issues. They may train or mentor lower-level CSRs.
Reporting directly to the Customer Service Manager, this position is based in Shreveport, LA.
Major Accountability:
Entering, monitoring, and tracking customer purchase orders
Process debit/credit memos through the software system
Logistics support/resolutions
Providing knowledgeable customersupport for assigned territory
Maintain a good relationship with factory representatives and dealers
Key Tasks & Responsibilities:
Receive customer purchase orders via email for processing
Resolves routine and basic problems and communicates solution or requested information to the customer
Communication with outside sales team and internal departments
May utilize a customer relationship application or database to record activities and research product information
Work is routine or follows standard procedures
May train or mentor less experienced CSRs
Qualifications
Education & Experience:
High School diploma or equivalent
1-3 years of Customer Service experience required
Manufacturing background preferred but not required
Skills & Abilities:
Familiar with MS Office applications; ability to operate all related equipment for the role
Customer oriented; capable of effectively dealing with all levels of internal and external contacts
Effective communications and interpersonal skills
Time management skills
Basic planning and problem solving/analytical skills
Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events
Working Conditions:
Normal office environment
Must be able to sit for long periods of time
Must be able to lift 25 pounds
Our Benefits:
We believe that our people our one of our most valuable assets. That's why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:
Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program
Employee Events and more…
* Frymaster, a Welbilt brand, creates award-winning, innovative, commercial fryers that are taking frying technology to a new level. We've taken the guesswork out of oil management for crews and operators. Our fryers walk crews through step-by-step processes to filter the oil simply and safely to extend oil life and increase profitability. Everybody wins with Frymaster fryers. The Frymaster facility in Shreveport, LA is a division of Ali Group.
For more information about Frymaster, visit *****************
To explore more Career opportunities at Welbilt, visit **************************
Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.
#INDFRY
#LI-TR1
#Frymaster
$27k-32k yearly est. 12d ago
Customer Service Sales Rep
Breakway Solutions Marketing
Customer support representative job in Shreveport, LA
Breakway Solutions Marketing, Inc. is an Advertisement and Marketing Firm located in Shreveport, LA. Breakway Solutions Marketing, Inc. is partnered with several Fortune 500 companies nationwide, we advertise those for companies to help them gain new clientele, generate higher revenue and rebuild a better brand for themselves by hosting events in their name.
Professionals with customer service experience are wanted to fill our Customer Service and Sales Representative position.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customersupport to work as part of our team. Account Reps will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty.
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Work strategically on a lead-based sale campaign
Qualifications
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-32k yearly est. 60d+ ago
Customer Service Representative - Shreveport, LA
Kedia Corporation
Customer support representative job in Shreveport, LA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-32k yearly est. 11h ago
Customer Service Rep(05288) - 3432 Youree Dr
Domino's Franchise
Customer support representative job in Shreveport, LA
🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-32k yearly est. 60d+ ago
Customer Service Representative PT Floater (Portico & Southfield)
Porters of Louisiana 4.1
Customer support representative job in Shreveport, LA
Job DescriptionBenefits:
Competitive salary
Free uniforms
Opportunity for advancement
Training & development
Customer Service Representative Reports To: Store Manager
Employment Type: Part-Time Floater
Job Summary:
We are seeking a friendly, detail-oriented, and reliable Customer Service Representative to join our team at Porters Cleaners, a professional dry cleaning establishment. This position is responsible for providing excellent customer service, handling garments with care, and ensuring customer satisfaction throughout the garment cleaning process.
Key Responsibilities:
Greet and assist customers in a courteous and professional manner
Receive, tag, and log clothing and other items for dry cleaning or laundry service
Review orders with customers and ensure accurate information is collected
Answer phone calls and assist with inquiries regarding services, pricing, and order status
Operate the point-of-sale (POS) system to process payments and issue receipts
Inspect garments for special care needs, damage, or stains; notate on ticket
Handle customer complaints or concerns and escalate issues to management as needed
Maintain a clean and organized front counter area
Assist with packaging completed orders and notifying customers when orders are ready
Perform basic opening and closing duties as required
Qualifications:
Previous experience in customer service or retail is a plus
Excellent verbal communication and interpersonal skills
Ability to stand for extended periods and lift up to 25 lbs
Basic math and computer skills
Basic knowledge of filing systems
Strong attention to detail and ability to multitask
Punctual and dependable work ethic
Work Schedule:
Monday - Saturday/hours of operation
Must be available to work Saturdays or holidays, if needed
Compensation:
$11.00 - $15.00
$11-15 hourly 18d ago
Customer Service Representative, LA Department of Revenue
Youngwilliams Pc 4.2
Customer support representative job in Bossier City, LA
The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies.
Essential Job Responsibilities and Duties
Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus.
Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions.
Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer.
Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax.
Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies.
Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns
Completes mandatory training requirements within the established deadlines.
Regular and timely attendance
Other duties as assigned
Required Education
Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum
Required Experience
Preferred - One year of call center or customer service experience or in which clerical work was a major duty
Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required.
Strong computer skills and typing proficiency required
Must be able to type at least 30 words per minute
Please note: Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).
$26k-33k yearly est. Auto-Apply 7d ago
Slot Customer Service Attendant - Part-Time
Sam's Town Hotel & Casino, Shreveport 4.1
Customer support representative job in Shreveport, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The successful candidate will provide friendly, courteous and efficient guest service and ensure prompt responses to all guests' needs. The Slot services Specialist will also provide cashiering and slot machine services and work to ensure full compliance with casino policies, internal controls and Louisiana State Gaming Commission regulations.
Deliver outstanding guest service
Comply with Slot department and property policies, procedures, and internal controls
Must maintain high level of confidentiality
Safeguards assets of the company
Observes EGD play, recognizes and promotes guest development
Process jackpots and signs slot payout forms
Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy
Verifies and reconciles banks at shift change
Attends to minor machine tilts/repairs
Ensures compliance with federal currency transaction reporting regulations
Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor
Respond to change lights on slot machines and assist customers needing change or other assistance
Impress TITO paper and conduct basic preventive maintenance of slot machines
Qualifications
High school diploma or equivalent.
Excellent communication and guest service skills for both internal and external guests
Ability to count money and make change
Basic computer, math, reading, and writing skills
General knowledge of Microsoft Word, Excel, and Outlook is a plus
Always conduct oneself in a manner that reflects a positive and professional image
Ability to establish rapport with other team members throughout the casino
Maintain a positive attitude at all times
Be able to work in a fast paced 24/7 environment
Must be available to work nights, weekends and holidays
This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-29k yearly est. 60d+ ago
CUSTOMER SERVICE / SALES REPRESENTATIVE
RNR Tire Express and Custom Wheels-Bossier City, La
Customer support representative job in Bossier City, LA
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-32k yearly est. 22d ago
Customer Service / Sales Representative
RNR Tire Express and Custom Wheels
Customer support representative job in Bossier City, LA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-32k yearly est. 60d+ ago
Front Desk Customer Service Representative
Holiday Lanes
Customer support representative job in Bossier City, LA
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer's call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $10.00 - $14.00 per hour
Since 1960, Holiday Lanes has been the go-to destination for family fun and entertainment in Bossier City, LA! Our commitment to providing top-notch experiences for family and friends alike has made us the real deal when it comes to family fun. With a wide range of activities, amenities, including bowling, and over 50 arcade games.
$10-14 hourly Auto-Apply 60d+ ago
Customer Service Representative
Rbglobal
Customer support representative job in Greenwood, LA
Here at IAA, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.
Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
What Do IAA Customer Service Reps Do?
Provide a variety of customersupport services through the mail, telephone, and direct personal contact
Process orders and assignments and enter data into our internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals
Assist with other duties around the office to help out
What are the Requirements?
Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance
We'd also love someone open to learning automobile titling as part of their development!
Education and Certification Requirements:
A high school diploma is awesome, but equivalent work experience would be great too!
0-2 years' previous work experience
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.
About IAA, an RB Global, Inc. company:
IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
$25k-32k yearly est. Auto-Apply 4d ago
Youree Call Center Customer Service Representative
FSNB 4.1
Customer support representative job in Shreveport, LA
FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
Customer Service Representative Requirements:
Customer service experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
$26k-31k yearly est. Auto-Apply 60d+ ago
Customer Service
Arnold Family of Restaurants, LLC
Customer support representative job in Mansfield, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$25k-50k yearly est. 28d ago
Customer Service Sales Rep
Breakway Solutions Marketing
Customer support representative job in Shreveport, LA
Breakway Solutions Marketing, Inc. is an Advertisement and Marketing Firm located in Shreveport, LA. Breakway Solutions Marketing, Inc. is partnered with several Fortune 500 companies nationwide, we advertise those for companies to help them gain new clientele, generate higher revenue and rebuild a better brand for themselves by hosting events in their name.
Professionals with customer service experience are wanted to fill our Customer Service and Sales Representative position.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customersupport to work as part of our team. Account Reps will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty.
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Work strategically on a lead-based sale campaign
Qualifications
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-32k yearly est. 11h ago
Customer Service Representative
Youngwilliams Pc 4.2
Customer support representative job in Bossier City, LA
The Customer Service Representativerepresents the Louisiana Office of Community Development. The CSR provides outstanding customer service to both internal and external customers by professionally answering all customer inquiries and ensuring that customers receive accurate information politely and promptly.
Essential Job Requirements
Serves as CSR to provide support to callers with general program questions, interprets policy and clarifies information, checks eligibility or renewal status, etc.
Receives and responds or refers complaints related to the program. Demonstrates thorough knowledge of programs and other available resources.
Recognizes and can communicate internally how this role supports the overall goal to improve Disaster Recovery readiness and interprets policy and clarifies information as needed for the public.
Completes work accurately and in a timely manner, accepts accountability for work performance.
Receives and responds to phone calls and information requests from stakeholders and the general public regarding general LOCD information.
Maintains thorough knowledge of the Department's policies and services.
Routes phone calls or messages to the appropriate LOCD contact
Assists staff sort, log, and scan mail from stakeholders and the general public
Fluently reads, writes, and speaks English
Regular and timely attendance
Performs all other duties as assigned by direct supervisor and/or LOCD Center Manager.
Required Education
High School Degree required
Some College or Business school preferred
Required Experience
Inbound Call Center experience - minimum 1 year
Strong computer skills and typing proficiency required
Ability to maneuver websites proficiently, perform review and locate required information
Must be able to type at least 30 words per minute
$26k-33k yearly est. Auto-Apply 16d ago
Customer Service Rep(05290) - 100 Lee St
Domino's Franchise
Customer support representative job in Minden, LA
Job Description ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$25k-32k yearly est. 2d ago
Customer Service Representative-Airline Store
Porters of Louisiana 4.1
Customer support representative job in Bossier City, LA
Job DescriptionBenefits:
Employee discounts
Free uniforms
Training & development
Reports To: Store Manager Employment Type: Part-Time We are seeking a friendly, detail-oriented, and reliable Customer Service Representative to join our team at Porters Cleaners, a professional dry cleaning establishment. This position is responsible for providing excellent customer service, handling garments with care, and ensuring customer satisfaction throughout the garment cleaning process.
Key Responsibilities:
Greet and assist customers in a courteous and professional manner
Receive, tag, and log clothing and other items for dry cleaning or laundry service
Review orders with customers and ensure accurate information is collected
Answer phone calls and assist with inquiries regarding services, pricing, and order status
Operate the point-of-sale (POS) system to process payments and issue receipts
Inspect garments for special care needs, damage, or stains; notate on ticket
Handle customer complaints or concerns and escalate issues to management as needed
Maintain a clean and organized front counter area
Assist with packaging completed orders and notifying customers when orders are ready
Perform basic opening and closing duties as required
Qualifications:
Previous experience in customer service or retail is a plus
Excellent verbal communication and interpersonal skills
Ability to stand for extended periods and lift up to 25 lbs
Basic math and computer skills
Basic knowledge of filing systems
Strong attention to detail and ability to multitask
Punctual and dependable work ethic
Work Schedule:
Monday - Saturday/hours of operation
Must be available to work Saturdays or holidays, if needed
Compensation:
$11.00 - $15.00
$11-15 hourly 12d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Shreveport, LA?
The average customer support representative in Shreveport, LA earns between $24,000 and $39,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Shreveport, LA