Customer Service Representative
Customer support representative job in Shreveport, LA
Benefits:
Competitive salary
Flexible schedule
Opportunity for advancement
At American Screening Corporation (ASC), we are committed to delivering excellence in drug testing, medical supplies, and fulfillment services. Guided by our core values of Integrity, Accountability, Teamwork, Innovation, and Customer Focus, we strive to provide exceptional support to our customers and partners.
Role Overview:
The Customer Service Representative is the front line of ASC, responsible for ensuring every customer receives timely, professional, and accurate support. This role involves handling customer inquiries, processing orders, and resolving issues with a focus on accuracy, efficiency, and service excellence.
Key Responsibilities:
· Respond promptly to customer inquiries via phone, email, or chat with professionalism and empathy.
· Process customer orders from start to finish - including order entry, confirmation, tracking, invoicing, and returns.
· Verify product availability, pricing, and shipping details before order completion.
· Resolve product or service issues by clarifying the customer's concern, determining the root cause, and identifying solutions.
· Collaborate with fulfillment, shipping, and accounting teams to ensure accurate and timely order processing.
· Maintain customer records and document interactions in CRM and order management systems.
· Provide product knowledge and guidance to customers with a focus on accuracy and compliance.
· Continuously seek ways to improve customer experience through feedback and innovative solutions.
Qualifications:
· High school diploma or equivalent required; associate or bachelor's degree preferred.
· 1-3 years of customer service and order processing experience (preferably in healthcare, fulfillment, or distribution).
· Strong verbal and written communication skills.
· Ability to multitask, prioritize, and manage time effectively.
· Proficiency with CRM systems, order management software, and Microsoft Office.
· Detail-oriented with a focus on accuracy in order entry and documentation.
· Positive, professional, and team-oriented attitude.
Core Values in Action:
· Integrity - Ensures accuracy and transparency in all order transactions.
· Accountability - Takes ownership of order processing and customer resolutions.
· Teamwork - Collaborates with operations, fulfillment, and shipping teams to deliver on commitments.
· Innovation - Identifies opportunities to streamline order workflows.
· Customer Focus - Provides seamless and reliable service from inquiry to order delivery. Compensation: $14.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
Auto-ApplyCustomer Support Representative
Customer support representative job in Homer, LA
**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills.
Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
Is it possible to find a career you love with a global organization that supports your continued growth and success?
ABSOLUTELY!
Where you ask? Look no further than John Hancock!
Have you considered a career with us?
**Position Responsibilities:**
+ Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty
+ Meet quality expectations to ensure a positive client experience
+ Meet productivity expectations to maximize team service levels
+ Provide effective and timely resolution of a range of customer inquiries
+ Strike a positive and cooperative tone with both customers and coworkers
+ Strive for first-call resolution of customer issues
+ Translate scenarios that require problem resolution to positive service experiences
+ Strengthen the perception of MANULIFE in the marketplace
+ Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently
+ Complete ongoing training to stay abreast of product, industry, service and policy changes
+ Other duties as assigned
**Required Qualifications:**
+ Post-secondary education or high school diploma
+ Customer Service or Financial Services experience a plus
+ Ability to thrive in a lively working environment and manage multiple tasks
+ Outstanding verbal communication skills and strong telephone etiquette
+ Possess the ability to multi-task
+ Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment
+ Demonstrated problem resolution skills
+ Effective listening skills
+ Demonstrated computer efficiency
+ Outstanding customer service skills
+ Business writing skills
**Preferred Qualifications:**
+ Current SIE, Series 6 or 7, Series 63
+ Working knowledge of IRAs & other retirement products
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
Ready to take the next step?
Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD)
Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST.
\#LI-JH
**About Manulife and John Hancock**
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ .
**Manulife is an Equal Opportunity Employer**
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ .
**Referenced Salary Location**
USA, Virginia - Full Time Remote
**Working Arrangement**
Remote
**Salary range is expected to be between**
$38,550.00 USD - $64,250.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
Company: John Hancock Life Insurance Company (U.S.A.)
Part-Time Ramp and Customer Service Agent
Customer support representative job in Shreveport, LA
Come and work for Envoy Air, an American Airlines Group Company, at Shreveport Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $13.80/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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Auto-ApplyCustomer Service
Customer support representative job in Shreveport, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Client Success Associate
Customer support representative job in Shreveport, LA
This is a office based role in Shreveport, LA
Purpose/Job Function:
The CSA provides day-to-day support for clients regarding their transportation and logistics needs. After identifying a need, this role will assist clients and AFS teammates by investigating issues and providing valuable solutions. In addition, this role is responsible for upholding our core values: Ethics, Engagement and Excellence.
Essential Functions:
Respond to client inquiries about quality and timely updates, providing excellent customer service
Collaborate with internal teammates and carriers to efficiently solve problems and provide client solutions
Engage with clients via phone and email to offer valuable industry updates and news
Troubleshoot technical issues on behalf of clients and work with IT to provide resolution
Assist with client reporting needs and provide additional data as requested by internal teammates
Build relationships and trust with clients through attentive, interactive communication and taking responsibility to alleviate client pain points
Prioritize daily workload and multi-task with a sense of urgency and adaptability
Work with FAP and carriers for client invoicing and payment resolution
Document client communication and interactions via Salesforce
Qualifications and Requirements:
Strong communication skills, both verbally and written
Empathy and passion regarding customer service
Detail-oriented, with the ability to gather and organize data
Enthusiastic and self-motivated to go the extra mile
Ability to work in a team environment that requires flexibility
Confident, persistent and results-oriented
Proficient computer skills including MS Outlook, Word, PowerPoint, and Excel
Education/Experience:
High school diploma or GED, required
Knowledge of customer service, sales, marketing, business, or related field
Preference given to those with experience or studies in transportation/logistics
Working Conditions: This position will be sitting in front of a computer for long hours at a time and may cause eye irritation or even muscle strain.
This position does not require any strenuous or physical activity.
Customary Work Hours: 8:00 A.M. to 5:00 P.M., Monday through Friday. Position may require extended hours including evenings and weekends for special events.
AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.
Auto-ApplyYouree Call Center Customer Service Representative
Customer support representative job in Shreveport, LA
FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
Customer Service Representative Requirements:
Customer service experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
Auto-ApplyBilingual Call Center Representative
Customer support representative job in Shreveport, LA
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyCustomer Service Rep(05289) - 886 Bert Kouns Industrial Loop
Customer support representative job in Shreveport, LA
🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative, LA Department of Revenue
Customer support representative job in Bossier City, LA
The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies.
Essential Job Responsibilities and Duties
Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus.
Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions.
Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer.
Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax.
Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies.
Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns
Completes mandatory training requirements within the established deadlines.
Regular and timely attendance
Other duties as assigned
Required Education
Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum
Required Experience
Preferred - One year of call center or customer service experience or in which clerical work was a major duty
Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required.
Strong computer skills and typing proficiency required
Must be able to type at least 30 words per minute
Please note: Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).
Auto-ApplyCall Center Representative
Customer support representative job in Bossier City, LA
As a Call Center Representative, you will be responsible for handling a diverse range of member service calls in a prompt and courteous manner. You will address and resolve member inquiries and issues related to accounts, orders, payments, products, and services, ensuring a high level of satisfaction. This role includes actively cross-selling products and services to enhance member relationships. This is a high contact position that requires the ability to deal effectively with members by telephone, in writing and via Internet. This role involves managing approximately 25,000 incoming calls and over 35,000 transactions annually.
Job Requirements:
High school graduate or equivalent.
At least one year experience in customer service or call center required.
Strong communication skills with a professional and courteous demeanor.
Ability to handle high call volumes and multiple tasks simultaneously.
Basic understanding of financial services and products provided by the credit union.
Proficiency in using computer applications and learning new software systems.
All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.
Benefits:
At Barksdale Federal Credit Union we care about our people - and that means offering more than just a paycheck. That's why we offer a benefits package designed to support your whole life - at work and beyond. From health and wellness, time off, and professional growth, you'll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Health & Wellness:
Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
Mental Health Support: Confidential support through our Employee Assistance Program (EAP) - available to you and your household.
Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.
Time Off & Balance
Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
Volunteer Time & Opportunities: Make a difference in your community - we make it easy to get involved. As well as we reward you for doing so!
Financial Benefits
401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.
Growth & Recognition
Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable - invest in your future without the financial stress.
Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
Employee Recognition & Milestones: We also honor employees' tenure milestones through our service anniversary program, celebrating their dedication to our mission.
NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.
Auto-ApplySlot Customer Service Attendant - Part-Time
Customer support representative job in Shreveport, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The successful candidate will provide friendly, courteous and efficient guest service and ensure prompt responses to all guests' needs. The Slot services Specialist will also provide cashiering and slot machine services and work to ensure full compliance with casino policies, internal controls and Louisiana State Gaming Commission regulations.
Deliver outstanding guest service
Comply with Slot department and property policies, procedures, and internal controls
Must maintain high level of confidentiality
Safeguards assets of the company
Observes EGD play, recognizes and promotes guest development
Process jackpots and signs slot payout forms
Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy
Verifies and reconciles banks at shift change
Attends to minor machine tilts/repairs
Ensures compliance with federal currency transaction reporting regulations
Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor
Respond to change lights on slot machines and assist customers needing change or other assistance
Impress TITO paper and conduct basic preventive maintenance of slot machines
Qualifications
High school diploma or equivalent.
Excellent communication and guest service skills for both internal and external guests
Ability to count money and make change
Basic computer, math, reading, and writing skills
General knowledge of Microsoft Word, Excel, and Outlook is a plus
Always conduct oneself in a manner that reflects a positive and professional image
Ability to establish rapport with other team members throughout the casino
Maintain a positive attitude at all times
Be able to work in a fast paced 24/7 environment
Must be available to work nights, weekends and holidays
This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Customer Service / Sales Representative
Customer support representative job in Bossier City, LA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Representative
Customer support representative job in Bossier City, LA
Job Details Bossier City, LADescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.
Responsibilities
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
Knowledge of room openings and availability.
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
Accurately handle all cash and charge transactions.
Make cash drops in the safe.
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
Take work orders from residents and process correctly in the system.
Receive and distribute mail to residents.
Maintain a clean and inviting office
Other duties as assigned
Qualifications
HS Diploma or equivalent
6 months customer service experience
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 25 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
Comply with the brand and Company uniform and hygiene policies.
Fun, fast-paced, upbeat environment
Front Desk Customer Service Representative
Customer support representative job in Bossier City, LA
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customer's call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $10.00 - $14.00 per hour
Since 1960, Holiday Lanes has been the go-to destination for family fun and entertainment in Bossier City, LA! Our commitment to providing top-notch experiences for family and friends alike has made us the real deal when it comes to family fun. With a wide range of activities, amenities, including bowling, and over 50 arcade games.
Auto-ApplyYouree Call Center Customer Service Representative
Customer support representative job in Shreveport, LA
Job Description
FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
Customer Service Representative Requirements:
Customer service experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
Customer Service
Customer support representative job in Mansfield, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Customer Service Representative, LA Department of Revenue
Customer support representative job in Bossier City, LA
The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies.
Essential Job Responsibilities and Duties
Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus.
Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions.
Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer.
Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax.
Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies.
Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns
Completes mandatory training requirements within the established deadlines.
Regular and timely attendance
Other duties as assigned
Required Education
Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum
Required Experience
Preferred - One year of call center or customer service experience or in which clerical work was a major duty
Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required.
Strong computer skills and typing proficiency required
Must be able to type at least 30 words per minute
Please note:
Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).
Auto-ApplySlot Customer Service Attendant - Part-Time
Customer support representative job in Shreveport, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The successful candidate will provide friendly, courteous and efficient guest service and ensure prompt responses to all guests' needs. The Slot services Specialist will also provide cashiering and slot machine services and work to ensure full compliance with casino policies, internal controls and Louisiana State Gaming Commission regulations.
Deliver outstanding guest service
Comply with Slot department and property policies, procedures, and internal controls
Must maintain high level of confidentiality
Safeguards assets of the company
Observes EGD play, recognizes and promotes guest development
Process jackpots and signs slot payout forms
Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy
Verifies and reconciles banks at shift change
Attends to minor machine tilts/repairs
Ensures compliance with federal currency transaction reporting regulations
Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor
Respond to change lights on slot machines and assist customers needing change or other assistance
Impress TITO paper and conduct basic preventive maintenance of slot machines
Qualifications
High school diploma or equivalent.
Excellent communication and guest service skills for both internal and external guests
Ability to count money and make change
Basic computer, math, reading, and writing skills
General knowledge of Microsoft Word, Excel, and Outlook is a plus
Always conduct oneself in a manner that reflects a positive and professional image
Ability to establish rapport with other team members throughout the casino
Maintain a positive attitude at all times
Be able to work in a fast paced 24/7 environment
Must be available to work nights, weekends and holidays
This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Customer Service Rep(05282) - 1002 Johnson St
Customer support representative job in Bossier City, LA
🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
ABOUT THE JOB
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers.
As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.
Qualifications
Smiling face and a great attitude
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service
Customer support representative job in Carthage, TX
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!