Customer support representative jobs in South Carolina - 2,242 jobs

Customer Service & Sales Specialist - Join Our Team at Natural Auto Products (CocoMats.com) Company: Natural Auto Products (CocoMats.com) Are you passionate about delivering exceptional customer service and eager to grow your sales skills? Natural Auto Products (CocoMats.com), a leader in crafting high-quality, sustainable, hand-made car floor mats, is looking for an experienced Customer Service & Sales Specialist to join our dynamic team. With over 25 years of dedication to quality, we pride ourselves on providing outstanding products and customer satisfaction. As a key team member, you'll play a crucial role in ensuring our customers have the best experience with every interaction, while helping drive business growth through a customer-focused sales approach. Key Responsibilities: Customer Interaction: Maintain an upbeat, professional, and empathetic demeanor in all customer interactions, including wholesale accounts. Communication: Respond promptly and effectively to customer inquiries via phone, email, and voicemail. Order Management: Process new orders, update existing ones, and ensure smooth communication with relevant teams. Customization: Assist customers in selecting and customizing their mats, ensuring all specifications are met. Sales Engagement: Identify and pursue sales opportunities with existing customers and potential companies, aiming to drive additional orders and revenue. Problem Solving: Address and resolve any customer concerns efficiently, aiming for long-term satisfaction. Local Support: Occasionally assist walk-in customers at our facility. Requirements: Personality: Upbeat, driven, self-motivated, and passionate about providing excellent customer service. Availability: Must be available to work Monday-Friday, 9 AM - 5 PM, on-site in Indian Land, SC. Communication Skills: Strong written and verbal communication skills. Sales Experience: Prior sales experience is preferred. Tech Savvy: Proficiency with basic computer applications (Excel, Microsoft Office, Outlook). Multitasking: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Organization: Strong attention to detail and excellent organizational skills. Teamwork: Ability to collaborate effectively with team members while also working independently. Physical Capability: Ability to lift 25 pounds when needed (occasionally required). Commitment to Learning: Enthusiasm for professional growth and opportunities within the company. Education: Bachelor's degree in Business, Communications, or a related field (preferred, but not required). Hours: Full Time (On-Site) Monday - Friday, 9 AM - 5 PM Compensation: Base Salary: Competitive hourly wage, based on experience (Range: $23 - $25 per hour). Additional Benefits: 2 weeks of paid vacation. All UPS holidays off. Why Join Us? By joining CocoMats, you'll become part of a team that values quality, innovation, and customer care. We offer a supportive and collaborative work environment where your contributions are valued. If you are eager to make a difference, grow your sales abilities, and deliver top-tier service, we would love to hear from you. Apply today to help us continue our legacy of excellence and customer satisfaction!

Job title: Customs Brokerage Specialist DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* We have an outstanding career opportunity for a Customs Brokerage Specialist in our Columbia, SC facility. In this role, you will be responsible for ensuring the completion of customs entry documentation into the customs database system on behalf of our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company! Key Responsibilities: Documentation and Recordkeeping: Prepare and review customs documentation, including import and export declarations, commercial invoices, packing lists, and other required customs paperwork. Maintain accurate records and ensure proper retention of customs-related documents. Customs Clearance: Coordinate and oversee customs clearance processes, including classification, valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and accurate customs clearance. Tariff Classification: Determine the correct tariff classification of goods based on their characteristics and composition. Ensure accurate and consistent application of tariff codes to facilitate proper duty assessment Customs Compliance: Ensure compliance with customs laws, regulations, and procedures by staying up-to-date with changes in customs requirements and implementing necessary measures to maintain compliance. Communication and Collaboration: Maintain effective communication and collaboration with internal stakeholders, such as procurement, logistics, and sales teams, to gather necessary information and resolve customs-related issues. Liaise with customs authorities and external partners as needed. Risk Management: Identify and assess potential customs compliance risks, and develop and implement mitigation strategies to minimize exposure. Monitor and investigate customs-related incidents or non-compliance issues. Continuous Improvement: Identify opportunities for process improvement, automation, and efficiency gains in customs operations. Recommend and implement enhancements to streamline customs clearance processes and reduce costs. Skills and Qualifications: Experience in customs operations, customs brokerage, or trade compliance within the logistics or supply chain industry preferred Proficiency in all Microsoft Office Products including Word, Excel and PowerPoint Excellent attention to detail and accuracy Strong analytical and problem-solving skills with the ability to navigate customs regulations and resolve customs-related issues. Effective communication and interpersonal skills to collaborate with internal teams, customs authorities, and external partners. High School diploma or GED required. Ability to work under pressure and meet tight deadlines in a fast-paced environment. Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Pay Range: $15.86 - $21.15/hr.+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Benefits Representative/Management Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900. Compensation and Benefits: Competitive income and with weekly bonuses Ongoing training and leadership development Company paid trips (international and domestic) Room for continued advancement Flexible schedule available Key Responsibilities: Service existing client base. Supervision of team activity and results Train and develop incoming team members on existing systems. Daily focus on client management/growth, training, and leadership development Required Skills / Desired Qualifications: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and delegate them when appropriate. Ability to work independently and within a team aspect Passion for helping people and developing relationships. Self-motivated and goal-oriented mindset. The desire to be active in the community. Must have a clean background and have reliable transportation.

Our client, a piping manufacturing company, is seeking a Junior Customer Service to join their growing team and expanding facility in Hampton County, SC. General Description Looking for a junior figure to join the customer service team in South Carolina with the Elofit (polyethylene fittings) product line. The candidate shall be required to: Provide customer support by handling inquiries, sharing product and pricing information, and resolving issues related to shipments, billing, and returns. Maintain accurate customer records and manage returns, credits, and escalations as needed. Enter and verify customer orders, coordinate with the warehouse and Italian team on inventory, and track orders through delivery. Address order discrepancies and prepare required documents like invoices and packing lists. Support billing and accounts receivable, monitor monthly sales reports, and participate in team meetings to improve workflow and customer service. Detailed Duties Customer Assistance Respond to customer inquiries via phone or email. Provide product or service information, including availability, features and pricing. Resolve customer issues such as shipment delays, billing questions, returns, and product concerns. Maintain accurate customer records. Process returns, exchanges, and credits according to company policies. Escalate complex issues to appropriate departments when necessary. Build and maintain positive customer relationships to support customer retention. Follow up on open cases to ensure customer satisfaction, return, shipping delays. Order Entry Enter customer orders accurately. Verify order details (Item no, quantities, prices, shipping instructions). Review inventory availability and coordinate with warehouse or Italian Team. Track orders from entry through delivery and provide updates to customers. Communicate with logistics or shipping departments to ensure timely dispatch. Check for order discrepancies (pricing errors, incorrect part numbers, missing information). Generate invoices, packing lists, or other order documents as required. Additional responsibilities (including, but not limited to): Support billing and accounts receivable department Monitor monthly sales order reports Participate in team meetings to improve customer service and order workflow. Requirements Preferred minimum (2) years of experience in customer service related role. Pipe manufacturing industry experience heavily preferred. Use Microsoft Office, Outlook, Word, Excel, and common inventory software. See details of objects that are less than a few feet away. See details of objects that are more than a few feet away. See differences between colors, shades, and brightness. Use fingers to grasp, move, or assemble very small objects. Hear sounds and recognize the difference between them. React quickly using hands, fingers, or feet. Determine the distance between objects.

Title: Customer Service Advocate II Duration: 3 months (Contract to hire) Shift- 8AM - 6:00 Pm Note: TRAINING - 6-8 WEEKS TRAINING SCHEDULE - MONDAY-FRIDAY, 8AM-4:30PM Duties: Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. 60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. 10% Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. 10% Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. 5% Assist with the training of new employees and cross training of coworkers. Skills: Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Basic computer operating skills. Standard office equipment. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Work Environment: Typical office environment. Education: Required Education: High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience.

and History Prym's roots go back to 1530, when Wilhelm Prym worked as a goldsmith in Aachen. This makes Prym one of the oldest industrial companies in Germany and one of the most traditional in the world. Throughout its history, the company has reinvented itself time and again, ensuring its continued existence for centuries. Relocated from Aachen to Stolberg in the mid-17th century, Prym focused on the production of brass. As brass production increasingly lost importance, the company focused more on finished brass products and became a leader in the field of machine production of metal haberdashery. An important milestone was also the decisive further development of the press fastener by Hans F. Prym in 1903: He developed the s-spring which ensures, the press fastener can be closed and opened easily while at the same time the press fastener is securely closed. In many different colors and shapes, it has been produced in endless quantities since the beginning of the 20th century and still is, as Prym manufactures Millions of the practical daily helpers every day. As much as Prym has changed in almost 500 years, one constant remains: The company is majority-owned by the Prym family - and will remain so. Our internationally staffed management team reflects the Prym Group's setup into independently operating divisions and holding. The lean organizational structure allows the divisions to adapt to the needs of their markets, while the holding enables all parts of the group to unleash their full potential by foresighted planning, ensuring economic stability and modern talent management. Summary/Objective The Customer Service Representative will be responsible for order processing, data entry, customer support, debit memos, or credits in a timely manner. Receive necessary approval and verify correctness before posting to the appropriate Accounting GL lines. Essential Functions Answers telephone related to customer orders, inquiries regarding current orders, questions regarding the purchasing of product. Analyzes requests and provides information or ascertains who can best provide the information. Routes calls to the proper person. Resolve customer questions related to orders, takes orders as needed. Work with customer and finance department to resolve invoice shortages, disputes, claims. Enters orders received by fax / e-mail / telephone into SAP. Misc. clerical. Contacts customers to ascertain data omitted on orders. Processes requests for sales sheets, catalogs, etc. Responds to e-mail inquiries. Communicates with other departments including sales, purchasing, distribution regarding questions on orders. Processes the initial paperwork on returns to the company. Forwards information to the returns clerk. Other duties as assigned Required Education and Experience Associate's Degree in General Business, Accounting , or other related degree 2-4 years experience in proven work experience in Customer Service or a similar role. Must be proficient in MS Office products including Word, Excel and PowerPoint, SharePoint and Teams Strong interpersonal and communication skills, both written and verbal. Ability to maintain confidentiality and handle sensitive information with discretion. Detail-oriented with excellent organizational and multitasking abilities. Achiever mindset - self motivated, driven and passionate about sales and achieving quarterly and annual targets Ability to work collaboratively with cross-functional teams and stakeholders. Preferred Education and Experience Bachelor's Degree in General Business or Accounting 1-3 years work history with auditing and disputing charges/claims Experience in the warehouse/distribution industry Experience with big box retailers such as Wal-Mart or Michael's is a plus Supervisory Responsibility This position has no supervisory function Career Path Progression from this position Lead Customer Service Representative Business Analyst Customer Service Manager Travel This position does not require travel Work Environment or Working Conditions This job operates in a combination of professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Additionally, this role will encounter equipment and heavy power industrial vehicles, with high noise levels possible in the warehouse setting. Physical Demands Ability to lift 5 - 20 lbs periodically and 50lbs on occasion Ability to stand/walk for up to 8 hours Ability to sit for up to 8 hours Company Offerings Health Benefits - Medical, Dental, Vision, and Supplementals (i.e. Accident, Hospital, Pet) 401k Discretionary contribution with Company Match Safe Harbor (401k Company Profit Sharing) Paid-time Off (available within first 6 months) Hybrid Work Schedule 11 Paid Company Holidays EEO Statement EOE/Vet/Disabled

*PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE* Stannp, Inc. ("Stannp") is part of Stannp group, a direct mail platform that has delivered impressive revenue growth over the last few years, success which has been acknowledged and recognized by the tech industry press. Stannp is looking to build on these achievements by scaling our sales operations further. The business is generating strong revenue with healthy margins and looks to reinvest in building a more focussed customer support team across our existing marketing in the US & UK. In pursuance of these ambitious scaling plans, the North American market represents our biggest opportunity, and hence the group is looking to hire a Customer Support Consultant to drive protect revenue within our customer base. Our Values "To be the Market Leader & Go-To brand for Postal Communications" Customer First: Every decision begins with our customers in mind. We build simple, intuitive experiences that builds lasting loyalty. Stay Agile: We roll up our sleeves and tackle challenges head-on. We continuously improve, driving innovation. We turn challenges into opportunities. Decisions with Insight: We trust the data to deliver the results. Being Genuine: We knock it out the park every day, celebrating differences and championing diversity. We are honest, respectful and true to who we are. Job purpose As our first support hire in the US, this is an exciting opportunity to play a foundational role in building our customer success function. Initially, you'll handle the full breadth of customer support, with the opportunity to specialize and lead as we grow the team. You'll be the first point of contact for customer issues and queries, across the full customer lifecycle. Identifying resolutions to customer queries, answering questions and providing training. Ensuring successful outcomes for our customers and removing blockers to revenue generation. Working alongside the account management, production and engineering teams to ensure our customers receive the best possible service. This is a diverse role from answering simple queries to helping triage technical support cases. About the team Working alongside our sales team supporting customers at all stages in their journey with Stannp. The environment is high energy, fun and driven. We are passionate about leveraging technology to support their goals and committed to helping our customers find the right solutions to help their businesses thrive. Doing the right thing by our customers is paramount to both our customers' and Stannp's success. This role will work closely alongside our sales, operations and engineering; reporting into the regional sales leadership. You will also be expected to travel for team meetings. Key Responsibilities Customer Support & Communication - Provide accurate responses to customer queries across platform and production services via multiple channels (chat, email, web), managing end-to-end issue resolution and documentation in Hubspot and case management tools Technical Triage & Collaboration - Work with engineering teams to troubleshoot technical issues, support platform configuration queries, and address production-related questions on design, process, delivery, and QC failures Account Management & Escalation - Monitor customer interactions, escalate commercial discussions to CSM/AM teams, and collaborate with account owners to maintain awareness of strategic accounts and proactively mitigate risks Training & Onboarding Support - Deliver basic training to existing customers and assist with ad-hoc onboarding queries for new customers, providing cross-regional coverage for the UK customer base Requirements Communication & Relationship Building - Confident communicator with strong phone presence and written skills, able to build rapport easily with customers, deliver value through engagements, and educate customers to drive successful outcomes Technical Problem-Solving - Apply technical, operational, and domain knowledge to resolve customer issues, with curiosity to understand customer impact and prioritize accordingly, while maintaining deep knowledge of SaaS platforms and operational processes Experience & Organizational Skills - 1-2 years in customer support/service role (or entry-level with transferable skills), with proven case management experience, detail-oriented approach, and comfort working across multiple systems simultaneously Resilience & Ownership - Proactive team player who remains calm under pressure, takes ownership of responsibilities, and uses data-driven approaches to structure daily activities around customer priorities and support sales revenue objectives Benefits Competitive starting salary $45,000 Company performance bonus 401k Healthcare contribution 3 weeks paid time off + 10 government holidays. 5 days sick leave Company social events *PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE* We value the diversity of our employees and aim to recruit a workforce which reflects this. Stannp welcomes applicants from all suitably qualified individuals, irrespective of their age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. If you feel you have the right skills and experience to be part of our growing team, we want to hear from you!

Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Charleston. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. We are continually voted one of the Best Places to Work in SC for a reason!! What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning systems. The Big Task Whether it's a maintenance, service call, quote or installation we always go above and beyond for our loyal customers. A thorough evaluation, a detailed summary and options on every call are just a few of the things that make the Limric difference. If you enjoy making people smile, being a valued part of a team, using state of the art tools and unlimited earning potential come check us out!! Minimal on call (1-2 days every 3 weeks) Company vehicle Ipad & Iphone Uniforms Boot allowance Continuing education Free Health insurance Retirement plan with 3% match Unlimited earning potential Great company culture SIGN ON BONUS!

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You'll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Looking for a motivated individual with customer service skills. Food knowledge preferable. Must be able to multi task, answer phones, handle taking orders and food prep. Part time to full time hours available and extended hours during the holidays. Apply in person at Edible 105 E Wesmark Blvd Sumter sc 29150 10-2 m-f ask for jessica View all jobs at this company

MAU is hiring a Customer Relations & Quality Specialist for our client in Greenville, SC. As a Customer Relations & Quality Specialist, you will drive customer satisfaction and quality performance across the Greenville factory by implementing customer experience tools, improving quality systems, and ensuring cross-functional alignment for delivery excellence. This is a long-term contract opportunity with direct hire potential. Benefits Package * Medical benefits * Long-term contract (18 months) with direct hire potential Shift Information * Monday - Friday | 7:00 AM - 4:00 PM Required Education and Experience * Bachelor's degree in Business, Engineering, or a related field * 5+ years of experience in Quality, Customer Experience, or Continuous Improvement roles * Experience with Root Cause Analysis (RCA), 8D methodology, and Quality Management Systems (QMS) Preferred Education and Experience * Experience in shop operations and quality * Exposure to production planning * Customer-facing communication experience * Project management and cross-functional coordination * Participation in Kaizen and Built-In Quality (BiQ) initiatives General Requirements * Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) * Experience with Smartsheet or similar platforms, including dashboard and report creation * Background in Lean/Continuous Improvement (TPS/Toyota Production System preferred) * Strong analytical, problem-solving, and communication skills * Proficiency in data visualization and dashboard reporting * Ability to influence cross-functional teams * Familiarity with AI tools for communication enhancement Essential Functions * Identify, implement, and optimize tools and systems to improve customer engagement and satisfaction * Continuously assess processes, eliminate pain points, and improve communication channels * Monitor customer feedback channels and proactively address recurring issues and trends * Ensure customer interaction processes align with QMS, documentation standards, and contractual requirements * Partner with Quality and Factory teams to standardize documentation, processes, and reporting * Create and implement standard processes across Projects, Quality, Shop Operations, Engineering, and Materials * Ensure customer commitments are met with transparency, quality, and on-time delivery * Establish standard formats and tools to support project teams from kickoff to product delivery * Develop tools to gather, track, and visualize the Voice of the Customer (VoC) * Support relationship development with customer contacts using innovative communication tools (including the use of AI) * Ensure customer feedback directly drives process improvement actions * Build dashboards and reporting structures to measure customer experience performance * Provide actionable recommendations based on data insights and feedback * Drive continuous improvement activities, including problem solving and structured RCA (8D)

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Milton Wright State Farm If: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 4015 Forest Drive, Ste 104, Columbia, South Carolina At Milton Wright State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Job DescriptionSalary: MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A

The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients. Essential Duties and Responsibilities * Open new accounts and ensure complete, accurate documentation is obtained from clients * Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements * Image and index all deposit and client documentation to ensure proper recordkeeping * Perform account maintenance, including adding/removing signers and updating client records * Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims * Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs * Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients * Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues * Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit * Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation * Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients * Perform other duties and responsibilities as assigned Supervisory Responsibilities No supervisory responsibilities Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or equivalent and 2-4 years of experience or equivalent combination of education and experience. Computer and Office Equipment Skills Microsoft Office suite Certificates, Licenses, Registration (Ex: CPA, Series 6 or 7 licenses etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

The salary range for this role is $12.75 to $13.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Benefits Representative/Management Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900. Compensation and Benefits: Competitive income and with weekly bonuses Ongoing training and leadership development Company paid trips (international and domestic) Room for continued advancement Flexible schedule available Key Responsibilities: Service existing client base. Supervision of team activity and results Train and develop incoming team members on existing systems. Daily focus on client management/growth, training, and leadership development Required Skills / Desired Qualifications: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and delegate them when appropriate. Ability to work independently and within a team aspect Passion for helping people and developing relationships. Self-motivated and goal-oriented mindset. The desire to be active in the community. Must have a clean background and have reliable transportation.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You'll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients. Essential Duties and Responsibilities Open new accounts and ensure complete, accurate documentation is obtained from clients Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements Image and index all deposit and client documentation to ensure proper recordkeeping Perform account maintenance, including adding/removing signers and updating client records Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients Perform other duties and responsibilities as assigned Supervisory Responsibilities No supervisory responsibilities Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or equivalent and 2-4 years of experience or equivalent combination of education and experience. Computer and Office Equipment Skills Microsoft Office suite Certificates, Licenses, Registration (Ex: CPA, Series 6 or 7 licenses etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube