Customer support representative jobs in Trenton, NJ - 1,569 jobs

Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Connections Personnel is hiring for a Direct Hire Customer Service Representative for a four-generation owned family business that has been a recognized leader and innovator in the garage door industry located in Whitehouse Station, NJ. Company is the world's oldest manufacturer of sectional garage doors that is still owned and operated by the founding family. Looking for a candidate that has 2+ years of customer service experience in a manufacturing environment. RESPONSIBILITIES: Answer incoming calls. Following up with clients via email and phone. Verifying orders. Process orders from distributors. Entering data to process orders. Must have Word and Excel. General office work and filing. Process purchase orders. REQUIREMENTS: At least 1 -2 years of customer service experience in a manufacturing environment. Microsoft Word, Excel and Outlook. Bilingual Spanish is a plus but not required. High School Diploma. Drug test and background check will be done prior to starting. SCHEDULE: M - F 8 am to 4:30 pm, 30 minute lunch Benefits: Medical, Dental, Vision & 401K + other perks. SALARY: $20.00/hr-$22.00/hr depending on experience. For immediate consideration please apply online at: https://connections.securedportals.com/apply/

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills

3 month contract starting *********** 3+ years of B2B customer service experience in a professional setting. Proven experience in order processing, management, and entry in SAP. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to manage multiple priorities and meet deadlines. Pharma/Healthcare industry experience is a plus.

Property & Casualty Insurance Montgomery County, Pennsylvania As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others. Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Retention Specialist Sales & Service Focus Albert Reyes State Farm Agency Job Type: Full-Time (In-Office) Compensation: Base Salary + Commission + Performance Bonuses Retain. Cross-Sell. Grow the Book. Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth. Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process. Bilingual Spanish is a bonus, but not required. What Youll Do Proactively contact existing customers to support renewals and strengthen relationships Conduct policy reviews and identify coverage gaps or opportunities to improve protection Cross-sell and upsell additional products using a needs-based approach Assist with policy updates, billing questions, endorsements, and account changes Resolve customer concerns with empathy, urgency, and professionalism Maintain accurate documentation of customer interactions and follow-up activity Collaborate with team members to meet retention, outreach, and growth goals What Were Looking For Strong relationship-building skills with a service-first mindset Ability to confidently pivot from service to sales and ask for the business Excellent communication, listening, and problem-solving skills Organized, detail-oriented, and consistent with follow-up Comfortable working in a fast-paced, goal-driven environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided) Bilingual Spanish is a plus (not required) What We Offer Base salary plus commission and performance bonuses Licensing support and guidance to help you meet requirements Ongoing training, coaching, and professional development A results-driven culture that rewards performance and consistency Long-term career growth opportunities within the agency Ready to Grow Your Career in Insurance? If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you. Apply today to join Albert Reyes State Farm Agency.

Job DescriptionAbout GenScriptGenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.About ProBioProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio's total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. Job Title: Customs Trade Compliance Expert This position is based fully onsite in Piscataway, NJ. The salary range is approximately $85,000 - $105,000 based on experience. Responsibilities: Ensure adherence to all applicable import/export and PGA requirement and regulations, including CFR, HTSUS, U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and other international trade laws. Act as the primary point of contact for customs clearance processes. File entries through the Automated Broker Interface (ABI) in compliance with CBP regulations. Supervise classification processes for Harmonized Tariff Schedule (HTS), Schedule B, ECCN, and Harmonized System Codes (HSC) to ensure compliant imports/exports and maximize duty savings. Establish and lead Duty Drawback Program. Apply and maintain company Import and Export Licenses and Permits. Interpret import/export regulations, rulings, and trade documentation. Conduct compliance audits to ensure full regulatory compliant with accurate filings and duties, and lead corrective action plans resulting from audits and compliance issues. Coordinate release and delivery of shipments with customs, freight forwarders, carriers, and warehouses. Address any customs-related issues such as holds, inspections, and compliance reviews. Maintain required documentation for audit readiness and CBP recordkeeping requirements (19 CFR). Collaborate with internal and external teams to provide customs guidance and operational support. Stay current with regulatory changes from CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, FWS, CDC and more. Train and support team members in customs procedures, filing practices, and import/export compliance. Stay updated on changes to import/export laws and regulations in countries where the company operates. Identify and address risks related to trade compliance, including restricted-party transactions and violations of trade law. Investigate and report trade compliance incidents, and implement corrective actions. Requirements: U.S. Customs Broker License or CCS or CES certified with Duty Drawback program setup experience Minimum 5+ years of experience in trade compliance with special focus in duty drawback Solid knowledge of Import/Export Regulations and Product Classification. Proven expertise in U.S. import/export procedures and regulatory environments. Strong working knowledge of ACE, ABI systems, and classification tools. Excellent attention to detail, accuracy, and time management. Ability to communicate professionally with clients, vendors, and government agencies. Proficiency in MS Office Suite and customs brokerage software (e.g., Mercury/ITS, CargoWise, Descartes, etc.). Preferred Qualifications: Ability and success tracking records of establishing and maintaining a successful Duty Drawback program Experience of filing import entries using ABI-approved vendor portal. Background in customs audits or post-entry corrections (e.g., PSC, protests). #LI-EB1 #GS GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.

Job DescriptionCustomer Relations Specialist (CRS) is based in our current office in Mount Laurel, but this office is expected to move to Burlington, NJ in the spring. :Our company is a leading provider of specialized engineering and environmental services, helping clients across various industries achieve their goals through innovative solutions and exceptional customer support. Job Summary: As a Customer Relations Specialist (CRS), you will be responsible for delivering exceptional customer service and support, serving as the primary point of contact for our valued clients. Your role will involve handling inquiries, resolving issues, and fostering strong relationships to ensure a positive customer experience. Customer Relation Specialist will provide quality and professional customer service for our utility partner's customers. The Customer Relation Specialist will maintain a positive attitude along with providing clear communications as well as knowledge of the programs, which provides each customer with the ultimate customer service experience. Duties and Responsibilities 1. Inform customers of the Energy Efficiency program requirements and offerings 2. Verify customer eligibility 3. Manage inbound and outbound calls to schedule appointments via the Customer Relationship Management (CRM) application 4. Log all customer calls in the CRM application and update the application with modifications or changes (i.e., appointments, reschedules, cancellations, and customer incidents) and present status of all current and prospective customers 5. Meet the established weekly and monthly Key Performance Indicators (KPI's) for enrollments, scheduled appointments, and related program goals 6. Ensure that an excellent customer service experience is consistently delivered with every customer 7. Identify, research, and resolve customer issues, and escalate unresolved issues as needed 8. Effectively and confidentially communicate with customers including written email correspondence 9. Accurately maintain, update, and secure all call center, customer contact, and data records 10. Monitor, record and report key program outcomes on a regular basis 11. Recommend process improvements 12. Perform related work as required Key Responsibilities: - Provide prompt and courteous responses to customer inquiries and concerns via phone, email, and other communication channels - Accurately document customer interactions and maintain detailed records in our customer relationship management (CRM) system - Collaborate with cross-functional teams to address customer needs and provide timely resolutions - Identify opportunities to enhance the customer experience and recommend process improvements - Participate in ongoing training and development to stay informed of industry trends and best practices in customer relations Minimum Requirements - Minimum 2 years of experience as a Call Center Representative, Customer Relations Specialist, or in a similar customer-facing role - Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds - Strong problem-solving and critical thinking skills to identify and resolve customer issues - Proficiency in using customer relationship management (CRM) software and other relevant technology - Demonstrated commitment to providing exceptional customer service and a positive customer experience · High school diploma or equivalent · Highly organized and excellent time management skills · Accurate typing and data entry skills · Proficiency in MS Office applications such as Outlook, Word - · Intermediate to Advanced skills in MS Excel Ability to handle challenging customer situations with poise and professionalism · Able to meet pre-employment requirements for background check and drug testing. Knowledge of the energy efficiency industry helpful Working Conditions: This is an office-based role with minimal physical demands. The work environment is comfortable and well-equipped, and the schedule is primarily Monday through Friday, with occasional flexibility as needed to support our clients. Compensation and Benefits: The target pay rate for this position is $20 per hour. We offer a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and opportunities for professional development. Equal Opportunity Employer Our company is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any another protected characteristic.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating reports - Experience with Zendesk / Good Data is useful - Proficient in MS Excel, creating reports, working with pivots and macros - Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required Experience Level - 5 + years - 2 - 3 years in a Customer Care / Heldesk environment Thanks Ashok ************ Qualifications Zendesk Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Client Specialist Department: Operations FLSA Status: Non-Exempt The Client Specialist will be responsible for assisting in the overseeing of a specified work contract and portfolio. This specialist will assist in identifying and addressing all loan-level issues, questions, or escalations by other departments or externally. The Client specialist will handle client-specific projects and requirements and will assist in addressing client compliance issues and client inquiries and communications for the company and will help assist with maintaining all client standards. Essential Functions & Responsibilities: • Assist in ensuring all client correspondences (including phone calls and emails) are responded to timely and effectively. • Track all correspondences, and ensure updates are given that convey that the root of the associated. problem is re-mediated in a timely fashion (address the who, what, when, how, and why of the question that is being asked). • Aide in ensuring all assigned client update sheets are detailed, accurate, substantiated and client friendly. • Assist supervisor is identifying possible escalations in order to diffuse and resolve without delay. • Convey all assigned reporting information to clients timely, including client portal tasking assignments, other associated duties. • Assist Supervisor in maintaining the client relationship and contract health. • Assist is addressing non-compliance issues with supervisor or other departments whenever they arise. • Assist Supervisor in Coordinating and handle all loan-level contact calls with client whenever possible. • Assist supervisor is monitoring Client escalations, Client requests and Client tasking and Client status bid orders as needed. • Participate in and contribute to management-level client calls wherever possible. • Communicate with other departments clearly and effectively as to ensure the clients directive is clear to other departments. • Address client communications and inquires independently in order to assist other departments with focusing on their directive of completion of work assignment. • Address complains and administrative duties as assigned in order to resolve client inquiries or concerns or provide clarity and additional detail to the client whenever warranted or possible. • Other duties as assigned.

Job Description For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you! It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures. DUTIES Phone Call Management Quick and Accurate Reservations Entry Providing Excellent Customer Service to all Clients Providing Dispatch Support Upselling Packages and VIP Services Trip Management and Administration QUALIFICATIONS Knowledge of local area and routes strongly preferred Excellent attention to detail required Excellent customer service skills required 40 WPM typing skills required Education: High School Diploma or equivalent required Experience: 1-3 years related experience preferred Certification/Licensure: N/A Software/Hardware: An understanding of MS Office Applications Job Posted by ApplicantPro

Job DescriptionDescription: 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements: ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English)

Job Description Are you looking for a role where you can genuinely make a difference in people's lives every single day? Highstreet Insurance is seeking a warm, dedicated Insurance Client Specialist to join our close-knit team right here in Hatfield, Pennsylvania. We're not just an insurance agency; we're a trusted partner for our community, committed to providing exceptional service and peace of mind. This is a fantastic opportunity to grow your career in a supportive, in-office environment where your contributions are truly valued. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering their questions, and ensuring they feel secure and well-cared for. If you have a passion for service and are fluent in both English and Spanish, we would be absolutely delighted to hear from you! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Answer incoming calls and emails from clients with a friendly and professional demeanor. Assist clients with policy inquiries, making necessary updates and changes. Guide clients through the claims process, providing clear explanations and support. Help clients understand their insurance coverage and identify potential needs. Process policy endorsements, renewals, and new business applications accurately. Maintain client records with attention to detail in our agency management system. Requirements Fluency in English and Spanish (Bilingual Preferred). Previous experience in a customer-facing role. Excellent communication and active listening skills. Proficiency in basic computer applications and data entry. A genuine desire to help others and solve problems. Ability to manage multiple tasks efficiently in a busy office setting. P&C License preferred, not required for hire. Licensing to be done within the first 6 months

Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: • Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. • Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. • Maintain team folders• Create Kit to mirror updated quote • Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. • Train new staff members on policies, practices and NAV program • Maintain national account customer cards to include accurate information for accounting contacts • Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. • Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. • Create/Send monthly Invoices for all national accounts • Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. • Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly • Create/ Send Credit Memos, and Apply or Move Payments when needed • Research leads and pass on to Account Manager to pursue • Other duties requested by Account Manager as needed SKILLS: •Oral and written communication skills •Customer relations, customer service and interpersonal relation skills •Organization, planning, time management skills •Professionalism and diplomacy skills Qualifications EDUCATION/TRAINING: Degree: Bachelor's or Equivalent EXPERIENCE: Prior Installation experience required

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01021 Marlton, NJ-Marlton,NJ 08053Position Type:Regular/Part time Pay Range: $16.42 - $20.55 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

About GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. About ProBio ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio's total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. Job Title: Customs Trade Compliance Expert This position is based fully onsite in Piscataway, NJ. The salary range is approximately $85,000 - $105,000 based on experience. Responsibilities: Ensure adherence to all applicable import/export and PGA requirement and regulations, including CFR, HTSUS, U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and other international trade laws. Act as the primary point of contact for customs clearance processes. File entries through the Automated Broker Interface (ABI) in compliance with CBP regulations. Supervise classification processes for Harmonized Tariff Schedule (HTS), Schedule B, ECCN, and Harmonized System Codes (HSC) to ensure compliant imports/exports and maximize duty savings. Establish and lead Duty Drawback Program. Apply and maintain company Import and Export Licenses and Permits. Interpret import/export regulations, rulings, and trade documentation. Conduct compliance audits to ensure full regulatory compliant with accurate filings and duties, and lead corrective action plans resulting from audits and compliance issues. Coordinate release and delivery of shipments with customs, freight forwarders, carriers, and warehouses. Address any customs-related issues such as holds, inspections, and compliance reviews. Maintain required documentation for audit readiness and CBP recordkeeping requirements (19 CFR). Collaborate with internal and external teams to provide customs guidance and operational support. Stay current with regulatory changes from CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, FWS, CDC and more. Train and support team members in customs procedures, filing practices, and import/export compliance. Stay updated on changes to import/export laws and regulations in countries where the company operates. Identify and address risks related to trade compliance, including restricted-party transactions and violations of trade law. Investigate and report trade compliance incidents, and implement corrective actions. Requirements: U.S. Customs Broker License or CCS or CES certified with Duty Drawback program setup experience Minimum 5+ years of experience in trade compliance with special focus in duty drawback Solid knowledge of Import/Export Regulations and Product Classification. Proven expertise in U.S. import/export procedures and regulatory environments. Strong working knowledge of ACE, ABI systems, and classification tools. Excellent attention to detail, accuracy, and time management. Ability to communicate professionally with clients, vendors, and government agencies. Proficiency in MS Office Suite and customs brokerage software (e.g., Mercury/ITS, CargoWise, Descartes, etc.). Preferred Qualifications: Ability and success tracking records of establishing and maintaining a successful Duty Drawback program Experience of filing import entries using ABI-approved vendor portal. Background in customs audits or post-entry corrections (e.g., PSC, protests). #LI-EB1 #GS GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.