Customer support specialist jobs in Albany, OR

The salary range for this role is $16.50 to $17.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Description We're not your average insurance agency and thats exactly the point. At Hennessey Agency, were redefining what it means to work in insurance: stylish, tech-savvy, community-minded, and proudly women-owned. Here, your ideas matter. Your growth matters. And together, were building something that truly supports peoples lives. What We Value Empowerment: We give our clients and team the tools to thrive. Innovation: We embrace new ideas and tech that make insurance easier and smarter. Trustworthiness: Integrity and transparency are non-negotiable. Collaboration: We work as a team and build as a team, feedback and ideas always welcome. For this position, the base salary will start at $17 -20 based on experience, with total compensation estimates between $50-70k/year including base, commission, bonuses. Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Provide exceptional service to clients (by phone, email, or in person) Help clients set up online accounts, paperless billing, or automatic payments Support policy updates and assist with renewals Schedule client reviews and help organize the agencys daily flow Handle light administrative tasks and office coordination Learn and grow with opportunities to advance Requirements Customer service or sales experience A positive, entrepreneurial mindset Strong communication skills Interest in pursuing your insurance license (we'll help you get there!)

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

Salary: $21.00-24.50 hourly DOE Customer Support Agent/Utility Dispatcher PEAK Internet, the Willamette Valleys premier fiber Internet Services Provider, is looking for an amazing team member to join our Customer Support/Utility Dispatch team. This is a full-time, 40-hour-per-week position. The regular schedule is Friday through Monday, from 9:00 a.m. to 8:00 p.m., consisting of four 10-hour shifts and working out of both the Lebanon and Philomath offices. We offer competitive compensation, a comprehensive benefits package, a four-day workweek, and opportunities for career advancement Working independently and collaboratively with others, the Customer Support/Dispatch Agent is our first point of contact for all new and existing customers. PEAK empowers our Customer Support Agents to handle all calls. From technical questions and troubleshooting to new services and billing inquiries; our Customer Support Agents handle it all! All employees are expected to maintain an elevated level of trust, integrity, and ethical standards. ESSENTIAL FUNCTIONS OF THE POSITION: The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organizations strategic goals. Communicate in a professional, respectful, and courteous manner with all employees, and customers, via phone, email, social media platforms and other communications methods. Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results. Ability to work in a high stress environment and dispatch for emergency and electric utility related issues for our parent company. Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. Must be willing to work a flexible schedule, including evenings, holidays, and weekends. Must have reliable transportation. Track and monitor crews in the field by 2-way radio or telephone. Maintain, edit, and update a log of calls and messages received and transmitted. Understand and promote PEAK Internet products and services. Ability to take complex information and explain it in simple terms. Represents PEAK in a manner conducive to good public relations. POSITION REQUIREMENTS: Required Education and Experience High school diploma or GED. Minimum one year's experience in sales, customer service or technical support. Preferred Education and Experience Experience dispatching crews PC and Mac support experience Knowledge of iOS, Android, and mobile devices Knowledge of Windows and Microsoft Office environment. Proficient in social media platforms including Facebook and Instagram. Knowledge, Skills & Abilities Ability to explain complex technical solutions in a clear and straightforward way to non-technical consumers. Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing exceptional customer service. Strong technical, troubleshooting, problem solving, and analytical skills, combined with the ability to prioritize tasks. The ability to multitask is also essential while remaining flexible with changing priorities. Working Knowledge of residential gateways and wireless subscriber technologies AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS: Availability and Accessibility Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site. Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends. Physical Demands The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Receive, understand, evaluate, and appropriately respond to communications from employees, and members of the public using available technology, in person and in a public setting when necessary. Maintain a professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications. Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature) and other information that serves as the basis for this position. Occasionally lift, transport and/or move up to approximately 15 lbs. in the performance of regular duties and occasionally up to 50 lbs. Must be able to sit for extended periods and perform regular keyboarding and office activities for your entire shift. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may also be required. ENVIRONMENTAL CONDITIONS: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office space includes traditional office lighting and office furniture, consistent and frequent noise, interruptions, and other similar distractions. DISCLOSURES: This job description is not an employment agreement or contract. It is intended as a general guide to the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is not an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form. Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations. PEAK is an equal opportunity employer.

Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.33 / hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyHubL We can recommend jobs specifically for you! Click here to get started.

Customer Support Agent/Utility Dispatcher PEAK Internet, the Willamette Valley's premier fiber Internet Services Provider, is looking for an amazing team member to join our Customer Support/Utility Dispatch team. This is a full-time, 40-hour-per-week position. The regular schedule is Friday through Monday, from 9:00 a.m. to 8:00 p.m., consisting of four 10-hour shifts and working out of both the Lebanon and Philomath offices. We offer competitive compensation, a comprehensive benefits package, a four-day workweek, and opportunities for career advancement Working independently and collaboratively with others, the Customer Support/Dispatch Agent is our first point of contact for all new and existing customers. PEAK empowers our Customer Support Agents to handle all calls. From technical questions and troubleshooting to new services and billing inquiries; our Customer Support Agents handle it all! All employees are expected to maintain an elevated level of trust, integrity, and ethical standards. ESSENTIAL FUNCTIONS OF THE POSITION: The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organization's strategic goals. Communicate in a professional, respectful, and courteous manner with all employees, and customers, via phone, email, social media platforms and other communications methods. Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results. Ability to work in a high stress environment and dispatch for emergency and electric utility related issues for our parent company. Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. Must be willing to work a flexible schedule, including evenings, holidays, and weekends. Must have reliable transportation. Track and monitor crews in the field by 2-way radio or telephone. Maintain, edit, and update a log of calls and messages received and transmitted. Understand and promote PEAK Internet products and services. Ability to take complex information and explain it in simple terms. Represents PEAK in a manner conducive to good public relations. POSITION REQUIREMENTS: Required Education and Experience High school diploma or GED. Minimum one year's experience in sales, customer service or technical support. Preferred Education and Experience Experience dispatching crews PC and Mac support experience Knowledge of iOS, Android, and mobile devices Knowledge of Windows and Microsoft Office environment. Proficient in social media platforms including Facebook and Instagram. Knowledge, Skills & Abilities Ability to explain complex technical solutions in a clear and straightforward way to non-technical consumers. Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing exceptional customer service. Strong technical, troubleshooting, problem solving, and analytical skills, combined with the ability to prioritize tasks. The ability to multitask is also essential while remaining flexible with changing priorities. Working Knowledge of residential gateways and wireless subscriber technologies AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS: Availability and Accessibility Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site. Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends. Physical Demands The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Receive, understand, evaluate, and appropriately respond to communications from employees, and members of the public using available technology, in person and in a public setting when necessary. Maintain a professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications. Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature) and other information that serves as the basis for this position. Occasionally lift, transport and/or move up to approximately 15 lbs. in the performance of regular duties and occasionally up to 50 lbs. Must be able to sit for extended periods and perform regular keyboarding and office activities for your entire shift. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may also be required. ENVIRONMENTAL CONDITIONS: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office space includes traditional office lighting and office furniture, consistent and frequent noise, interruptions, and other similar distractions. DISCLOSURES: This job description is not an employment agreement or contract. It is intended as a general guide to the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is not an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form. Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations. PEAK is an equal opportunity employer.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career? Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you! We're looking for a Sales & Customer Success Specialist - someone who thrives in a hybrid role that combines customer service, sales, and project coordination. You'll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions. What You'll Do: Manage customer interactions via email (Corebridge), phone, text, and in person Handle inbound leads, provide quotes, and follow up to close sales Coordinate internal processes and timelines to ensure smooth delivery Manage the built room and queue, and perform quality control Collaborate with our sales, design, and production teams Use tools like HubSpot and G-Suite to stay organized and on task What You Bring: People-first mindset with strong communication skills Excellent organizational skills and attention to detail Drive to learn and grow (no experience in signs or sales required - we train!) Problem-solving mentality and a proactive attitude Comfort with tech tools (we'll train you on Corebridge and Hubspot) Why You'll Love Working Here: Career Growth - Room to move up and grow into several other parts of our business Great Culture - Team of 22 who value fun, positivity, and making cool stuff! Impactful Work - See your work all over town (“We did that!” moments) Benefits - We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K FASTSIGNS CORE VALUES We go Above and Beyond We Get it Done We Get it Right We Do it Bigger, Faster, Stronger, Smarter We Do What We Say We Have a Positive Mental Attitude Ready to join a winning team? Call Pete at ************ or apply now - we're excited to meet you! Compensation: $20.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

_The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional communication with customers contacting any Senior Management Team member, inclusive of the CEO's office. Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small business, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel. Communication may be handled via phone, email, postal mail, or through Social Media platforms._ _This is an entry level position with high visibility and various levels of core business knowledge, which provide a solid foundation for future growth within the organization._ .The minimum hourly salary for this role is $19.23. **What You'll Do:** + Utilize all resources materials to document and resolve customer inquiries + Communicate and follow up with customers to full resolution + Maintain documentation of all contacts, research, resolution, and follow up when necessary, with all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication with anyone contacting a Senior Management Team member/Executive Office in Estero, FL + Must be capable of multi-tasking + Must be a demonstrated self-starter + Cooperate with Management in maintaining goals and objectives + Criminal background check due to access of Personal Identifiable Data (PID) + For internal employees, all employees' files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application **What We're Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to internal candidates) + Well versed in both verbal and written communication skills; emphasis on written communication (test required) + Typing 30 wpm (test required) + Strong decision-making skills + Strong verbal communication skills + Must be able to work productively with minimal supervision + Must work well with others + Must be a demonstrated self-starter, quick learner, and capable of handling multiple tasks The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career? Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you! Were looking for a Sales & Customer Success Specialist someone who thrives in a hybrid role that combines customer service, sales, and project coordination. Youll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions. What Youll Do: Manage customer interactions via email (Corebridge), phone, text, and in person Handle inbound leads, provide quotes, and follow up to close sales Coordinate internal processes and timelines to ensure smooth delivery Manage the built room and queue, and perform quality control Collaborate with our sales, design, and production teams Use tools like HubSpot and G-Suite to stay organized and on task What You Bring: People-first mindset with strong communication skills Excellent organizational skills and attention to detail Drive to learn and grow (no experience in signs or sales required we train!) Problem-solving mentality and a proactive attitude Comfort with tech tools (well train you on Corebridge and Hubspot) Why Youll Love Working Here: Career Growth Room to move up and grow into several other parts of our business Great Culture Team of 22 who value fun, positivity, and making cool stuff! Impactful Work See your work all over town (We did that! moments) Benefits We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K FASTSIGNS CORE VALUES We go Above and Beyond We Get it Done We Get it Right We Do it Bigger, Faster, Stronger, Smarter We Do What We Say We Have a Positive Mental Attitude Ready to join a winning team? Call Pete at ************ or apply now were excited to meet you!

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins closes March 30, 2025 (updated). Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. A cover letter demonstrating your skills and experience working in libraries. Department Summary About the University The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland. About the UO Libraries: The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs. The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy. The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations. About Data, Access, Research, and Teaching Services: Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology. The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials. About Access and Delivery Services: Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing. Position Summary The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division. Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants. The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance. Schedule: Fall, Winter, and Spring Academic Terms Monday: 1:00 pm - 10:00 pm Tuesday: 1:00 pm - 10:00 pm Friday: 11:15 am - 8:15 pm Saturday: 9:15 am - 6:15 pm Sunday: 9:15 am - 6:15 pm Intersessions and Summer Academic Terms: Monday - Friday 10:15 am - 7:15 pm Knight Library building hours and employee schedules are subject to change. Minimum Requirements • Bachelor's degree plus two years of library experience within the last five (5) years; OR, • Four (4) years of library experience within the last five (5) years; • AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems). Professional Competencies • Ability to consistently provide professional and user-focused customer service. • Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners. • Ability to manage time appropriately to complete assignments with a high quality of work. • Ability to collaborate effectively with others to balance workloads and meet deadlines. • Ability to think critically and problem-solve. • Ability to adapt to new situations, technologies, and processes. • Ability to work within and foster a diverse work environment. Preferred Qualifications • Experience using the Ex Libris Alma/Primo integrated library system. • Experience supervising, overseeing, or leading the work of colleagues or volunteers. • Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development. • Experience explaining and enforcing compliance with policies and regulations. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************

Job Description Dont wait, take the next step in your career today. Andrew Core Insurance Agency LLC Farmers Insurance in Eugene, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Hands on Training Responsibilities Meet new business production goals and objectives as established. Process customer policy change requests. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Share training and education knowledge and expertise with team members. Maintain knowledge of new products and services. Generating insurance quotes. Provide exceptional customer service and support. Be outstanding at relationship building. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Stay up-to-date on industry market trends and best practices. Assess and identify the wants and needs of your customer(s) over the phone. Attend training and continuing education courses. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Must be highly self-motivated. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. Driven and goal-oriented individual. Enthusiasm, optimism, and a willingness to see the good in every situation. Commitment to excellence, willingness to work hard, and willingness to go the extra mile.

Want work that makes a difference? Help children, youth and families in your community. Help at-risk families stay together. Help families learn healthy child and parent development skills. If this sounds like you, JOIN the team and be a CHAMPION! Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for over 85 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others! Pay: $17.04 - $20.25 / Hour (depending on experience and education) Location: Mt. Angel Type: Full Time Swing & NOC shifts. Benefits we provide: 4 weeks Accrued Paid Time Off (PTO) per year Employer contribution to Employee/Spouse/Dependent medical coverage 401(k) Retirement Plan Employer Match Flexible Spending Accounts Medical/Dependent Care (FSA) Health Savings Account (HSA) Group Life Insurance Plan 6 Paid Holidays/ Holiday Pay Mileage Reimbursement Jury Duty Paid Leave Bereavement Leave Wellness Activity Discounts Annual performance evaluations and pay increases Employee appreciation events Employee Assistance Program Legal Guidance Work-life Solutions Will Preparation Emotional/financial guidance Additional Benefits Offered: Multiple Dental Plan Options Vision Plan Options Voluntary Life & AD&D Insurance Supplemental Insurance Discount Gym Memberships with Certain Medical Enrollment Employee Referral Program On the job training and CPR/First Aid certification General Position Summary The primary function is to work directly with families to guide and assist them in areas including but not limited to their own development and self-sufficiency, effectively managing the activities associated with a clean and sober living environment, child welfare reunification process, and offering practical resources to empower residents in achieving stability in education, housing and employment as needed. This position provides hands on skill development and implements support designed to achieve specific outcomes as well as to provide a safe, structured, and nurturing effective transitional living community for families in a 24/7 facility. Minimum Qualifications High School Diploma or equivalent and Reliable transportation, valid Oregon driver's license (or the ability to obtain a valid Oregon driver's license within 30 days of hire) with a driving record that permits coverage under the agency's corporate auto liability policy. ** Note: Per State Contract, if candidate indicates they are in recovery (reached sobriety), they must have a minimum of two years sobriety. ** Preferred Qualifications, Skills, Knowledge, and Abilities Experience administering medication in a regulated or supervised setting. Experience implementing service plans. Experience collaborating with medical, mental health (including suicide prevention), substance use treatment programs, homeless shelters, educational institutions, and a range of social service organizations. Experience supporting families facing poverty, foster care involvement, housing instability, employment barriers, and transitional services in the public and private sector. Familiarity with Oregon Department of Human Services (ODHS) programs, especially those related to child welfare, self-sufficiency, and housing, and the ability to navigate and advocate within these systems on behalf of residents. Supervisory Responsibility None Required to Demonstrate Skills, Knowledge, and Abilities to/of Developmental needs and challenges faced by young mothers, including physical, emotional, and social aspects. Apply trauma-informed principles when working with residents who may have experienced adverse childhood experiences, fostering a supportive and empathetic environment. Working with diverse populations, demonstrating sensitivity to various cultural backgrounds and experiences. Proficiency in essential computer skills, including Outlook, Microsoft Word, and Excel, for managing case files and documentation. Strong understanding of person-centered approaches to support the unique needs of residents at Father Taaffe program. Develop, implement, and monitor individualized Service Plans, ensuring alignment with residents' goals and needs. Sound judgment and decision-making skills for complex or high-stress situations. General knowledge of the 5 Protective Factors framework to support family well-being and child development. Complete tasks accurately, meet deadlines, and manage time effectively Effective written and verbal communication skills for clear and respectful interactions. Flexibility and willingness to cover shifts and adapt to changing staffing needs to support program continuity. Adhere to program regulations and protocols, ensuring compliance and accountability. Essential Position Functions and Key Work Processes ALL Residential Service Specialists: Mentor and guide individuals and families of any age through activities of daily living, promoting self-sufficiency and resilience. Maintain clear professional boundaries while providing empathetic support to individuals and families. Collaborate with the Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate individual and family strengthening activities. Engage individuals and families in parenting and life skills development to foster stability and personal growth. Assist individuals and families in accessing community resources and services. Adhere to organization identified best practices and methods related to parenting techniques and life skills. Assist individuals and families to implement and monitor service plans, safety plans and transition plans. Administer medications responsibly with a regulated and safe environment, following facility protocols. Implement person-centered thinking and planning while working with individuals and families in the program(s). Document daily progress of residents and provide constructive feedback regarding additional strategies or supports that may be beneficial. Assist the Program Manager/Director in reporting and coordinating all maintenance repairs to ensure facility upkeep and safety. Report all incidents per program and organizational policy and ensure proper documentation of incidents in accordance with safety protocols. Ensure that vacated participant rooms and common areas are thoroughly cleaned and prepared for new individuals and families, verifying the condition of furniture, appliances, and reporting any necessary repairs or replacements according to program policy. Maintain cleanliness throughout the facility, performing daily cleaning tasks including but not limited to sweeping, mopping, and overseeing resident chore completion. Residential Service Specialists primary assignment - Transitional Living Center (TLC) Primary function is to work directly with families who currently have an open case with the Oregon Department of Human Services (ODHS) Child Welfare or Self Sufficiency Programs and are experiencing housing instability, employment barriers and temporarily live at TLC. Support YFS Program Manager as needed to provide orientation for new families living at TLC. Collaborate with Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate family strengthening activities Residential Service Specialists primary assignment - Father Taaffe Homes (FTH) The primary function of this position is to work directly with pregnant and newly parenting mothers aged 12-20 who are experiencing adversity and challenges to self-sufficiency while living temporarily in the Father Taaffe Program. Support the Program Manager/Director in providing orientation for new families moving into the Father Taaffe Program, ensuring they understand the policies and resources. Run errands as needed, such as picking up donations or transporting residents, to support program operations. Secondary Position Functions Back up other RSS staff in other YFS programs as assigned. Other duties as assigned by program supervisor/director. Participate in process improvement, events or committees within the program/organization as assigned by program supervisor/director. Standard Expectations Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast. Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook. Follow all safety measures as required by OSHA and Catholic Community Services. Follow confidentiality expectations regarding the internal and external people we serve. Understand and adhere to the Principals of Catholic Social Teaching. Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, and support the program's cultural competency goals. Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals. Use a solution focused/problem solving approach when conducting agency business. Provide and maintain professional, respectful communication with all persons while representing CCS. Job Complexity Handle multiple tasks at one time and meet deadlines. Work with a diverse population of people. Work autonomously. Flexible and work in a sometimes fast paced environment.

Want work that makes a difference? Help children, youth and families in your community. Help at-risk families stay together. Help families learn healthy child and parent development skills. If this sounds like you, JOIN the team and be a CHAMPION! Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for over 85 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others! Pay: $17.04 - $20.25 / Hour (depending on experience and education) Location: Mt. Angel Type: Full Time Swing & NOC shifts. Benefits we provide: 4 weeks Accrued Paid Time Off (PTO) per year Employer contribution to Employee/Spouse/Dependent medical coverage 401(k) Retirement Plan Employer Match Flexible Spending Accounts Medical/Dependent Care (FSA) Health Savings Account (HSA) Group Life Insurance Plan 6 Paid Holidays/ Holiday Pay Mileage Reimbursement Jury Duty Paid Leave Bereavement Leave Wellness Activity Discounts Annual performance evaluations and pay increases Employee appreciation events Employee Assistance Program Legal Guidance Work-life Solutions Will Preparation Emotional/financial guidance Additional Benefits Offered: Multiple Dental Plan Options Vision Plan Options Voluntary Life & AD&D Insurance Supplemental Insurance Discount Gym Memberships with Certain Medical Enrollment Employee Referral Program On the job training and CPR/First Aid certification General Position Summary The primary function is to work directly with families to guide and assist them in areas including but not limited to their own development and self-sufficiency, effectively managing the activities associated with a clean and sober living environment, child welfare reunification process, and offering practical resources to empower residents in achieving stability in education, housing and employment as needed. This position provides hands on skill development and implements support designed to achieve specific outcomes as well as to provide a safe, structured, and nurturing effective transitional living community for families in a 24/7 facility. Minimum Qualifications High School Diploma or equivalent and Reliable transportation, valid Oregon driver's license (or the ability to obtain a valid Oregon driver's license within 30 days of hire) with a driving record that permits coverage under the agency's corporate auto liability policy. ** Note: Per State Contract, if candidate indicates they are in recovery (reached sobriety), they must have a minimum of two years sobriety. ** Preferred Qualifications, Skills, Knowledge, and Abilities Experience administering medication in a regulated or supervised setting. Experience implementing service plans. Experience collaborating with medical, mental health (including suicide prevention), substance use treatment programs, homeless shelters, educational institutions, and a range of social service organizations. Experience supporting families facing poverty, foster care involvement, housing instability, employment barriers, and transitional services in the public and private sector. Familiarity with Oregon Department of Human Services (ODHS) programs, especially those related to child welfare, self-sufficiency, and housing, and the ability to navigate and advocate within these systems on behalf of residents. Supervisory Responsibility None Required to Demonstrate Skills, Knowledge, and Abilities to/of Developmental needs and challenges faced by young mothers, including physical, emotional, and social aspects. Apply trauma-informed principles when working with residents who may have experienced adverse childhood experiences, fostering a supportive and empathetic environment. Working with diverse populations, demonstrating sensitivity to various cultural backgrounds and experiences. Proficiency in essential computer skills, including Outlook, Microsoft Word, and Excel, for managing case files and documentation. Strong understanding of person-centered approaches to support the unique needs of residents at Father Taaffe program. Develop, implement, and monitor individualized Service Plans, ensuring alignment with residents' goals and needs. Sound judgment and decision-making skills for complex or high-stress situations. General knowledge of the 5 Protective Factors framework to support family well-being and child development. Complete tasks accurately, meet deadlines, and manage time effectively Effective written and verbal communication skills for clear and respectful interactions. Flexibility and willingness to cover shifts and adapt to changing staffing needs to support program continuity. Adhere to program regulations and protocols, ensuring compliance and accountability. Essential Position Functions and Key Work Processes ALL Residential Service Specialists: Mentor and guide individuals and families of any age through activities of daily living, promoting self-sufficiency and resilience. Maintain clear professional boundaries while providing empathetic support to individuals and families. Collaborate with the Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate individual and family strengthening activities. Engage individuals and families in parenting and life skills development to foster stability and personal growth. Assist individuals and families in accessing community resources and services. Adhere to organization identified best practices and methods related to parenting techniques and life skills. Assist individuals and families to implement and monitor service plans, safety plans and transition plans. Administer medications responsibly with a regulated and safe environment, following facility protocols. Implement person-centered thinking and planning while working with individuals and families in the program(s). Document daily progress of residents and provide constructive feedback regarding additional strategies or supports that may be beneficial. Assist the Program Manager/Director in reporting and coordinating all maintenance repairs to ensure facility upkeep and safety. Report all incidents per program and organizational policy and ensure proper documentation of incidents in accordance with safety protocols. Ensure that vacated participant rooms and common areas are thoroughly cleaned and prepared for new individuals and families, verifying the condition of furniture, appliances, and reporting any necessary repairs or replacements according to program policy. Maintain cleanliness throughout the facility, performing daily cleaning tasks including but not limited to sweeping, mopping, and overseeing resident chore completion. Residential Service Specialists primary assignment - Transitional Living Center (TLC) Primary function is to work directly with families who currently have an open case with the Oregon Department of Human Services (ODHS) Child Welfare or Self Sufficiency Programs and are experiencing housing instability, employment barriers and temporarily live at TLC. Support YFS Program Manager as needed to provide orientation for new families living at TLC. Collaborate with Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate family strengthening activities Residential Service Specialists primary assignment - Father Taaffe Homes (FTH) The primary function of this position is to work directly with pregnant and newly parenting mothers aged 12-20 who are experiencing adversity and challenges to self-sufficiency while living temporarily in the Father Taaffe Program. Support the Program Manager/Director in providing orientation for new families moving into the Father Taaffe Program, ensuring they understand the policies and resources. Run errands as needed, such as picking up donations or transporting residents, to support program operations. Secondary Position Functions Back up other RSS staff in other YFS programs as assigned. Other duties as assigned by program supervisor/director. Participate in process improvement, events or committees within the program/organization as assigned by program supervisor/director. Standard Expectations Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast. Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook. Follow all safety measures as required by OSHA and Catholic Community Services. Follow confidentiality expectations regarding the internal and external people we serve. Understand and adhere to the Principals of Catholic Social Teaching. Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, and support the program's cultural competency goals. Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals. Use a solution focused/problem solving approach when conducting agency business. Provide and maintain professional, respectful communication with all persons while representing CCS. Job Complexity Handle multiple tasks at one time and meet deadlines. Work with a diverse population of people. Work autonomously. Flexible and work in a sometimes fast paced environment.

Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression - making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day. What You will Do - As a Clinic Services Specialist, you will be at the heart of our daily operations. Your responsibilities will include: Scheduling patient appointments with accuracy and care Verifying insurance and handling patient registration Managing co-pay collections and balancing daily/weekly deposits Supporting front-office operations and serving as a resource for colleagues Assisting with limited coding and charge entry as needed Is This the Right Role for You? We are looking for individuals who: Thrive in a demanding environment Possess strong communication and problem-solving skills Self-directed and take initiative to support both patients and colleagues Have a passion for healthcare and a commitment to patient-centered service What You Need to Succeed Responsibilities Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry. Qualifications Education High School diploma or equivalent required. Experience: A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred: Admitting Medical Records/Health Information Applicable clerical support experience Familiarity with Medical Terminology Skills: Communications skills. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure BLS certification, preferred What We Offer You - At Legacy Health, we take care of our team just as much as we care for our patients. Here is what makes working with us special: Growth & Career Pathways: Gain valuable experience in insurance and billing-steppingstones for future revenue cycle roles Leadership opportunities in front-office functions Access to a large network of career advancement possibilities Exposure to multidisciplinary teams, opening doors to new interests A Supportive & Inclusive Work Environment: Friendly, collaborative team members who genuinely care about you Work-life balance and resources to support your well-being Leadership that listens and values your input for process improvements Diversity and inclusion through Employee Resource Groups (ERGs) Perks & Benefits: Competitive health benefits starting on day one Free parking at multiple clinic locations Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region Employee discounts on entertainment, tickets, and more Fun employee engagement activities throughout the year Join Us and Make a Difference! Ready to be the friendly face that brightens a patient's day? Looking for a rewarding role where you can grow and thrive? Apply today and take the next step in your healthcare career with Legacy Health! Pay Range USD $20.83 - USD $29.79 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Yamhill County Health and Human Services, Community Support Services Division has one 19-hour per week Habilitative Services Specialist position to provide habilitative services for individuals with serious mental health conditions. The person in this position will perform a variety of tasks, including assisting individuals with accessing needed resources, utilizing recovery skills, social and communication skills to engage in the community, completing independent living tasks to maintain community tenure, and community integration and navigation. Habilitative Services Associates perform independent living tasks (e.g., light housekeeping) with or without the client depending on the capabilities of the individual client. Experience working with adults with serious and persistent mental health conditions is preferred. This is a non-benefited, non-bargaining position. The Qualifications: * Bachelor's degree in a human services related field. OR * A combination of at least one year's work experience and two years' post-secondary education. OR * A high school diploma and three years' work experience in human services. * Any satisfactory equivalent combination of education, training and/or experience relevant to the position. The Candidate: As a successful candidate you should have a working knowledge of techniques specifically related to community mental health services and the following abilities: * Understanding the behavior of people under stress. * Develop and maintain effective cooperative relationships with clients and their families, the community, physicians, law enforcement agencies, the courts, and public and private administrators. * Interpret community mental health and chemical dependency services, and to prepare concise and complete client treatment and progress records. Typing and computer proficiency is required for collaborative documentation. Additionally, you will exhibit excellent communication skills, be dependable, organized, self-directed, detail-oriented, and possess the ability to work in a team environment and to interact with co-workers, clients, and the public in a courteous, professional manner. Employees must be able to perform the essential functions of this classification with or without accommodation. In order to qualify for most HHS positions, applicants: Must not be excluded from participation in federal health care programs (Medicaid, Medicare, and other federally funded programs that provide health benefits); and Must not be excluded from participation in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549). Our Community Yamhill County has approximately 109,000 residents and is a very desirable place to live in the heart of the Willamette Valley wine country. Yamhill County is home to Linfield University and Chemeketa Community College in McMinnville and George Fox University and Portland Community College in Newberg. Yamhill County is centrally located in the Willamette Valley, within close proximity to the Oregon Coast, the Portland and Salem metropolitan areas, and the Oregon Cascade Mountains. Wide varieties of indoor and outdoor recreation opportunities are available. We have the benefits, appeal and superior quality of life found in a small-town community, while enjoying active social and cultural lifestyles found in larger metropolitan areas. Required Information Under the provisions of the Immigration Reform and Control Act of 1986, any person hired or rehired is required to provide evidence of identity and eligibility for employment. Yamhill County does not offer VISA sponsorships. The County verifies the valid work authorization of each employee using Form I-9 and the E-Verify Program. Yamhill County is an Equal Employment Opportunity Employer and values diversity. All qualified applicants are encouraged to apply. Applicants are considered for employment based on their qualifications without regard to race, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other factor prohibited by law or regulation. Veterans are encouraged to apply. Do not include information or photos that would identify those personal traits. Any documents submitted with the application that include this identifying information will not be accepted with the application. Some positions require a criminal history check and a review of driving record. All County positions require regular, prompt, and consistent attendance. Accommodation Under the Americans With Disabilities Act Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at ************ or via email at Human_***************************. Veterans' Preference Under Oregon law ORS 408.225-408.238, veterans who meet the minimum qualifications for a position may be eligible for hiring preference. If you think you may qualify, a Veteran's Hiring Preference Form must be completed and submitted with application. For the form and information for this process please click here. (Download PDF reader) If you need assistance with completing an application for employment or with obtaining a Veteran's Hiring Preference Form, please contact Human Resources at ************ or via email at Human_***************************. Status of your application Please note that Yamhill County regularly communicates with candidates via e-mail. If you "opt out" or "unsubscribe" from e-mail notifications from NEOGOV, it may impact our ability to communicate with you about job postings through NEOGOV and responses could be delayed. Please refer to the Classification Specification for the knowledge, skills & abilities required for this position. Please refer to the Classification Specification for the minimum experience and training/other requirements for this position. Please refer to the Classification Specification for the work environment/physical demands for this position.

Job Description George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist. About the Job: The Access Services Specialist plays a crucial role in implementing procedures and maintaining workflows in circulation and interlibrary loan, particularly during evening and weekend hours, while also overseeing and coordinating interlibrary loan services and providing access service to patrons. Job responsibilities include, but are not limited to: Providing outstanding customer service to all library patrons. Serving patrons by answering or referring questions, answering phones, and resolving or reporting issues. Performing all library circulation services and other special projects and duties as assigned. Training and supervising the scheduled evening and weekend student employees in the circulation area. Assisting with Interlibrary Loan and Summit resource sharing (Orbis Cascade Alliance) processes and procedures. Overseeing the opening and closing procedures for the building. Supporting the research librarians by working on projects (such as updating libguides) Maintaining inventory of library supplies. Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service. By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role. Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people. Other duties as assigned. A Day in the Life of This Position: Supervising student employees during evening and Sunday hours, ensuring they are well trained in their responsibilities. Support the Access Services front desk by answering patrons questions, and reconciling their library accounts as needed. Support Interlibrary Loan by maintaining the lending queue. Work with supervisors to assure students are getting the best training. We're looking for candidates who have: One year of library or other relevant experience. Comfortable using Microsoft Office (Word, basic Excel) and its Google equivalents. Experience with library automation systems is a plus. Detail oriented with strong organizational skills. Ability to work at a computer for an extended period of time. Ability to relate effectively with the library's public and supervise student employees. Excellent verbal and written communication skills. Ability to work independently with a high level of dependability. Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply. A commitment to the University's Theology of Racial and Ethnic Diversity. A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith. A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith. Job information: Hours Per Week: 40 hours per week, 9 months per year Work Period: August 15th through May 15th Anticipated Weekly Schedule: Sunday through Thursday - 1:00 p.m. to 10:00 p.m. The schedule will adjust to weekday/daytime hours during Christmas break and Spring break. Primary Work Location: Newberg Campus Working Conditions: Physical requirements could include lifting more than 10 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level. Supervisor: Access Services Supervisor George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students. Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website. As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community. What is most appealing about working at George Fox University? Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values. Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ. Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do. For your personal well-being we offer: A strong Christian vision and mission-led organization with opportunities for your growth and contributions. Wonderful Christian peers and a vibrant student population. A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by. Free Fitness Center membership. Free parking. Application Procedures - kindly apply only through this website When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume : Letter of Interest Curriculum Vitae (CV) or Resume Other supporting materials may be requested at a later stage of the review process. Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled. We invite you to Be Known at Oregon's largest private and nationally recognized Christian University! **This position is subject to close at any time, regardless of the date on the posting. **Have questions or need assistance with our application process? Contact Georgefoxcareers@georgefox.edu Equal Employment Opportunity Policy The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination. George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills. In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.