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Customer support specialist jobs in Amarillo, TX

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  • Customer Service Advisor

    Ama Techtel 3.4company rating

    Customer support specialist job in Amarillo, TX

    AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $29k-34k yearly est. 19d ago
  • Customer Service

    U.S. Cleaners

    Customer support specialist job in Amarillo, TX

    Job DescriptionSalary: Business is booming!! Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed. Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
    $27k-49k yearly est. 30d ago
  • Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management

    Ldp Entertainment Solutions

    Customer support specialist job in Amarillo, TX

    LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners. Job Description ** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING** The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals. When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries. You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home. It's decision time. So decide to earn more, give more, and grow more. Retail Customer Service and Retail Sales Representatives: A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers. Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed. Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer. Primary job responsibilities include: Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers. Participation in ongoing customer service and sales training and coaching camps on a weekly basis. Team building and mentorship Strategic presentation development Business and management development Qualifications Highly developed interpersonal, organizational and communication skills Ability to speak publicly with confidence and poise Strong sense of ambition, self-motivation and self-discipline Ability to work both independently and in a team setting Naturally outgoing and articulate individual who thrives in social settings Previous sales experience preferred BA/BS preferred Salary and Benefits: Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events Insurance plans and paid vacation days available after 90 Days Access to paid training classes to develop your professional skill sets A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other. Apply here or on our website! ********************************* Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-45k yearly est. 1h ago
  • Food Customer Service Specialist

    Sodexo S A

    Customer support specialist job in Amarillo, TX

    Food Customer Service SpecialistLocation: BSA HOSPITAL - 99522001Workdays/shifts: Afternoon/evenings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $15. 00 per hour - $16. 24 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. What You'll Do: As a Food Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a meaningful impact on others. Responsibilities include:May work in either food or facilities operation. Handle customer service interactions through either face-to-face, email or telephone communications. May also be required to record and document various client interactions for management follow-up. Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all. 0 - 2 years of related experience Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments. Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process. Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
    $15-16.2 hourly 18d ago
  • Customer Service Specialist- Luxury Portrait Studio

    Davy Knapp Photography

    Customer support specialist job in Amarillo, TX

    We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience. Schedule Monday - Friday 9am - 5pm and occasional weekends as needed Responsibilities Providing customer support via telephone, e-mail, voice chat or in-person Informing customers about products and services Responding to customer questions Resolving customer complaints Suggesting solutions for common problems Preparing documents and reports Updating customer database Training new customer service agents Collaborating with the management team Improving overall customer satisfaction Qualifications Minimum of a High School Diploma Minimum of 5 years of experience in customer service Strong computer skills Superb verbal and written communication skills Strong interpersonal skills Excellent customer service skills Ability to build relationships with clients Strong persuasion skills Excellent multi-tasking skills Ability to work with others Excellent problem-solving skills Ability to prioritize tasks Ability to work under pressure Ability to work in a fast-paced environment Flexibility to work shifts Ability to meet deadlines Job Types Full Time, Permanent Salary $12 - $15 per hour Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.
    $12-15 hourly 60d+ ago
  • CSR

    Domino's Franchise

    Customer support specialist job in Dumas, TX

    Make pizzas, take orders, cleaning. Qualifications Must be 16 years or older. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 60d ago
  • Relief Customer Service Representative Driver

    Vestis 4.0company rating

    Customer support specialist job in Amarillo, TX

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License Location: Amarillo, TX
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative 2nd Shift

    1-800-Plumber + Air & Electric of The Texas Panhandle

    Customer support specialist job in Amarillo, TX

    Job DescriptionJoin a TEAM that Values YOU!!! 1-800-Plumber +Air & Electric is looking for a hard-driven career focused Customer Service Representative. Perks Birthday paid day off Profit Sharing Family environment $100 Boot Certificate (Cavenders, Red Wing or Work Boot) Weekly team meetings Discounted services as an employee Free Classic HomeGuard membership 3 Reasons Youll LOVE Working for Us Our employees must win! Our customers must win! Our company must win! Whats in it for you? Excellent question! You want to work for us because I can promise you a new career that youll love filled with: o Great benefits**** o Great opportunity! o Growth potential! (We grow every year, which means were looking for future managers!) o Continual training & education! o And most importantly: PERSONAL SATISFACTION DOING A JOB YOU WILL LOVE!!! Job Summary The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem and satisfy the customers. As part of this responsibility, the CSR will develop and manage reports, make outbound calls to customers scheduling inspections, and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically. Benefits Health Insurance Dental/Vision Retirement Plan PTO Paid sick/Snow days Paid Holidays Paid training Birthday off with pay Qualifications Strong knowledge of Microsoft Excel, and Word Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems Now, if thats the type of company that youd like to work forand I hope it isplease, please, please apply. I would love a chance to talk with youand get to know you better. Lets make sure were an ideal fit for each other.
    $26k-34k yearly est. 7d ago
  • Customer Service Representative

    Nichole Thompson-State Farm Agency

    Customer support specialist job in Amarillo, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly Pay Benefits after three months of employment Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Bilingual English/Spanish highly preferred! Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 25d ago
  • Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home

    Meron Financial Agency

    Customer support specialist job in Amarillo, TX

    Why Choose Meron Financial Agency? Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive. We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants. Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team. Qualifications: Must reside in the US Must be a US citizen or legal/permanent resident Compensation Structure: Commission-Only with no ceiling to your earning potential Average agents earn $800 - $1,200 per policy starting out Part-time agents can earn $50,000+ in the first year Full-time agents have the potential to make $80,000 - $300,000+ in their first year Agency Owners can generate system-driven income of $200K - $500K+ annually Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information. What Makes Us Different: No Cold Calling - We Provide the Leads Agency Ownership Program Leadership Development Fully-Expense Paid Trips Work-Life Balance One-on-One Mentorship Cutting-Edge Technology Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more) Bonuses (Producer Bonus, Capital Bonus, and more) Passive Income Opportunities Relationships Matter - People Come First Ready for your next career move?
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jamie Smith-State Farm Agent

    Customer support specialist job in Amarillo, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan. Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle. We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rhonda Greathouse-State Farm Agent

    Customer support specialist job in Amarillo, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 7d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer support specialist job in Amarillo, TX

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-34k yearly est. 1h ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer support specialist job in Amarillo, TX

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $26k-34k yearly est. 1h ago
  • Sales Support Specialist

    Technical Solutions 3.9company rating

    Customer support specialist job in Amarillo, TX

    Administrative Sales Assistant - Join Our Dynamic Team Are you ready to bring your organizational skills and customer-focused mindset to a trusted leader in the IT industry? Our established Amarillo-based tech company, serving the community for over 35 years, is looking for an Administrative Sales Assistant to support our team in delivering exceptional solutions to our clients. If you thrive in a fast-paced environment and enjoy taking on diverse responsibilities, we want to hear from you! Your Role: Prepare accurate and professional customer proposals to support our sales efforts. Facilitate seamless coordination between the sales team and accounting to ensure a smooth customer on-boarding process. Generate monthly reports to maintain sales accuracy. Work closely with Vendors for price quotations Auditing Accounts Payable for all Vendor monthly services Handle correspondence and communication with efficiency and professionalism. Provide exceptional customer service to ensure our clients have an outstanding experience. Manage the daily operational needs of the office such as basic office supplies, maintaining a well-organized and productive workspace. Perform general office duties, including answering calls, greeting visitors, and managing the company calendar. Contribute to a positive workplace culture by organizing team celebrations and decorating the office for special occasions. What We're Looking For: Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite; familiarity with QuickBooks is a plus. Strong organizational skills with an eye for detail. Ability to prioritize tasks and adapt in a dynamic work environment. A team-oriented attitude and a proactive approach to problem-solving. Dependability, integrity, and a commitment to excellence in every task. What We Offer: Opportunities for Growth: Access to professional development and training to enhance your skills. Collaborative Team Environment: Work alongside supportive colleagues who celebrate success together. Engaging Workplace: Participate in fun office events and activities throughout the year. Comprehensive Benefits: Health, dental, and vision coverage to support your well-being. If you're ready to take the next step in your career and make an impact in the IT world, we'd love to hear from you! Please submit your resume and a brief introduction about yourself.
    $35k-46k yearly est. 60d+ ago
  • CUSTOMER SERVICE REPRESENTATIVE

    City of Amarillo, Tx

    Customer support specialist job in Amarillo, TX

    PAY: $13.50/hr Under direct supervision of the Customer Service Supervisor and Customer Service Leads. The Customer Service Representatives assists utility customers over the telephone, in person, through email and chat while following departmental policies and procedures. Representatives aid in any and/or all aspects of starting, maintaining and closing utility accounts using applicable software including Tyler Munis Billing Software, InContact Communication Services, Edocs, and misc. office equipment. Customer Service Representatives possess the work ethic to go above and beyond and are self-motivated, innovative, and willing to take on a challenge. Below include but are not limited to the responsibilities and requirements for this position: Customer Service Representative Responsibilities: * Assist customers in establishing, transferring, or closing service. * Preparing, analyzing, and distributing contracts for new service. * Builder requests for new meter sets. * Perform name changes due to divorce, marriage, or death of primary account holder. * Ensures timely responses to customer inquiries via telephone, Internet, written or emailed correspondence. * Documents and coordinates updates on issues to ensure customer satisfaction and productivity. * Instructs customers on the proper way to fill out account requests and verifies that all required information is on the request. * Research trouble issues. Evaluates multiple options to resolve customer problems. * Efficiency in queue time response and first contact resolution. * Secure all necessary information and signatures from customers to guard against identity theft. * Dispatch service orders to field service personnel using two-way radio. * Investigate no contract bills and issue fees to resident accounts who have been found to have used City water illegally or have tampered with City property in any way. * Prepare and dispatch service orders for miscellaneous issues that require the attention of field service personnel. Customer Service Lead Requirements: * High School Diploma or equivalent. * Deal effectively with others in a courteous manner. * Prepare and maintain accurate records. * Excellent Communication Skills. * Computer literate. * Operate a variety of office equipment. * Confidence and skillful negotiating techniques. * Apply and calculate various rates associated with City services. * Understand and operate a variety of computer programs simultaneously. * Ability to cope with heavy public traffic both in person and by phone with constant interruptions. * Ability to multi-task. * Strong organizational skills. Additional Requirements: * Working knowledge of customer service techniques, database systems, web-based systems, billing systems and mobile dispatching systems * Ability to deal effectively with others in a courteous manner. * Ability to prepare and maintain accurate records. * Ability to speak in a clear and concise manner. * Ability to operate a variety of office equipment. * Ability to ask appropriate questions to obtain necessary information. * Ability to make sound judgments regarding customer issues. * Ability to apply and calculate various rates associated with City services. * Ability to operate a personal computer. * Ability to understand and operate a variety of computer programs simultaneously. * Ability to cope with heavy public traffic both in person and by phone with constant interruptions. * Ability to multi-task. Physical Requirements: * Frequently lift and carry up to 10 pounds. * Frequently stand and walk. * Frequently flex upper trunk forward, while flexing partially at the knees. * Frequently push or pull objects. * Frequently reach above, at, or below shoulder height. * Frequently rotate upper trunk forward while sitting or standing. * Continuously talk, see, and hear. * Continuously sit for extended periods of time. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state, and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************. Essential Job Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is also required to finger, grasp, handle, life walk, stand, hear, crouch, reach, speak, see, and talk. Also requires the ability to make rational decisions and preform repetitive motions. Work Hours: Monday-Friday, 8am to 5pm. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
    $13.5 hourly Auto-Apply 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Russ Glaze-State Farm Agent

    Customer support specialist job in Borger, TX

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 4d ago
  • Customer Service Representative

    Partnered Staffing

    Customer support specialist job in Amarillo, TX

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Customer Service Representative Long term contract Payrate - $12/hr As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established. Chandini Raiguru Screening Specialist, Central Sourcing Group Kelly Services 1.806-391-1076 Additional Information Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world. We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.
    $12 hourly 60d+ ago
  • Customer Service Representative

    Kenny Dean-State Farm Insurance

    Customer support specialist job in Canyon, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus Bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 25d ago
  • Sales Support Specialist

    Technical Solutions 3.9company rating

    Customer support specialist job in Amarillo, TX

    Job Description Administrative Sales Assistant - Join Our Dynamic Team Are you ready to bring your organizational skills and customer-focused mindset to a trusted leader in the IT industry? Our established Amarillo-based tech company, serving the community for over 35 years, is looking for an Administrative Sales Assistant to support our team in delivering exceptional solutions to our clients. If you thrive in a fast-paced environment and enjoy taking on diverse responsibilities, we want to hear from you! Your Role: Prepare accurate and professional customer proposals to support our sales efforts. Facilitate seamless coordination between the sales team and accounting to ensure a smooth customer on-boarding process. Generate monthly reports to maintain sales accuracy. Work closely with Vendors for price quotations Auditing Accounts Payable for all Vendor monthly services Handle correspondence and communication with efficiency and professionalism. Provide exceptional customer service to ensure our clients have an outstanding experience. Manage the daily operational needs of the office such as basic office supplies, maintaining a well-organized and productive workspace. Perform general office duties, including answering calls, greeting visitors, and managing the company calendar. Contribute to a positive workplace culture by organizing team celebrations and decorating the office for special occasions. What We're Looking For: Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite; familiarity with QuickBooks is a plus. Strong organizational skills with an eye for detail. Ability to prioritize tasks and adapt in a dynamic work environment. A team-oriented attitude and a proactive approach to problem-solving. Dependability, integrity, and a commitment to excellence in every task. What We Offer: Opportunities for Growth: Access to professional development and training to enhance your skills. Collaborative Team Environment: Work alongside supportive colleagues who celebrate success together. Engaging Workplace: Participate in fun office events and activities throughout the year. Comprehensive Benefits: Health, dental, and vision coverage to support your well-being. If you're ready to take the next step in your career and make an impact in the IT world, we'd love to hear from you! Please submit your resume and a brief introduction about yourself.
    $35k-46k yearly est. 10d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Amarillo, TX?

The average customer support specialist in Amarillo, TX earns between $26,000 and $50,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Amarillo, TX

$36,000
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