Customer support specialist jobs in Amarillo, TX - 126 jobs
All
Customer Support Specialist
Customer Service Representative
Customer Sales Representative
Client Specialist
Customer Service Advisor
Service Specialist
Customer Services Coordinator
Reader
Customer Service Consultant
Customer Advisor
Customer Service Specialist
Customer Service Associate
Intermodal Customer Service
Call Center Customer Care Advisor I - P/T
Firstbank Southwest 4.6
Customer support specialist job in Amarillo, TX
Job Summary: Responsible for answering incoming customer calls and assists with various customer inquiries related to deposit accounts, loans, or other financial products/services.
Education/Experience: A minimum of the following education/experience is required:
High School Diploma/GED and 3 years' experience in banking; OR
Associate Degree and 1 years' of experience in banking.
Customer service experience is preferred, but not required.
Bilingual in Spanish, preferred.
Ability to work M-F, 1 pm - 6 pm, rotating Saturday's 9 am - 12 pm
Job Specific Responsibilities:
Handles incoming customer calls and provides accurate information.
Ensures satisfactory resolution to inquiries and requests in a timely manner.
Displays knowledge and proficiency in explaining processes and timelines associated to inquiries; sets and communicates expectations for inquiries requiring further action.
Minimizes customer hold times and transfers.
Strictly adheres to customer verification procedures to validate/verify the identity of customers prior to releasing information and/or assisting with inquiries or requests.
Listens to and resolves customer complaints. If needed, escalates to appropriate Bank staff.
Assists customers with card disputes, fraudulent activity, and stop payment processes.
Orders checks and ATM/Debit cards.
Assists customers with account transfers.
Maintains and displays knowledge of all Bank products, services, processes, and policies.
Analyzes customer information to identify opportunities for growth and expansion of services. Identifies cross-selling and referral opportunities.
Displays knowledge and proficiency in explaining, selling, and administering products.
Understands required documents to open consumer and business accounts.
Maintains knowledge of consumer and business ownership types.
Maintains and displays knowledge of marketing campaigns and actively promotes.
Develops and maintains positive long-term relationships with customers.
Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements (knowledge of the CIP and Beneficial Ownership process).
Maintains current knowledge and consistent compliance with other banking Regulations and bank policies and procedures related to the position.
Other duties as assigned.
Required Technical Knowledge:
General computer skills
Microsoft Office, specifically Word and Excel
Expectations of an Employee:
Treat all customers and fellow employees with respect
Exceed customer expectations
Meet customer needs
Conduct interactions with honest, ethical, and strong moral principles
Perform at the highest level
Take responsibility for actions
Do what is expected
Lead by example
Work as a team
Efficiently share information in a collaborating and proactive manner
Pay attention to detail
Solve problems
Make sound decisions
Manage time effectively
Prioritize effectively
Perform multiple tasks simultaneously
Show up for work and be on time
Comply with all laws and regulations
Complete all required training
Supervisory Responsibilities: None
Amount of Travel: None
Physical Requirements:
May need to sit for long periods of time
Sustained visual concentration while working at the computer
Typing on a keyboard for long periods of time
Handle high stress environment
Benefits Include:
Medical, Rx, Dental, and Vision insurance
HSA, FSA, and Limited FSA
Employer paid and voluntary Life Insurance/AD&D
Short-Term Disability
Long-Term Disability
Accident/Hospital Indemnity/Critical Illness voluntary plans
Identify Theft Protection
401k with employer match
Vacation, Sick Leave, and Holiday pay
Tuition Reimbursement
Gym membership discounts
Annual payrate increases
Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.
$30k-33k yearly est. 17d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Advisor
Ama Techtel 3.4
Customer support specialist job in Amarillo, TX
Job Description
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor.
Customer Service Advisors
have the overall responsibility of delivering outstanding customersupport to our rapidly growing customer base.
Customer Service Advisor Job Responsibilities
Handle inbound sales, customer service, billing and repair issues.
Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
Follow guidelines set up for proper call handling processes and procedures.
Achieve quality metrics through Quality Assurance guidelines.
Make outbound calls to customers to help gather information as necessary to resolve issues.
Sell residential product offerings to inbound callers while following correct sales procedures.
All other duties as assigned.
Requirements
Candidates must be a proven customersupport professional with at least two years of call center experience.
Must also possess a high level of energy and motivation.
Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
Telecommunications experience is a plus.
Must have a high school diploma.
Spanish speaking preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
$29k-34k yearly est. 6d ago
Customer Service
U.S. Cleaners
Customer support specialist job in Amarillo, TX
Job DescriptionSalary:
Business is booming!!
Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed.
Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
$27k-49k yearly est. 17d ago
Client Specialist Key- Amarillo
Knitwell Group
Customer support specialist job in Amarillo, TX
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00351 Amarillo, TX-Amarillo,TX 79109Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$33k-56k yearly est. Auto-Apply 56d ago
CSA PM1 Technician
Warren Cat 4.3
Customer support specialist job in Amarillo, TX
TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information.
* Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs.
WHAT YOU'LL NEED:
* Ability to work independently and follow instructions as given.
* Knowledge of Caterpillar equipment.
* High school diploma or general education degree (GED).
* Valid drivers' license and good driving record. Will have to get a CDL.
* Computer knowledge a plus.
* Excellent customer service.
* Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram.
* Successfully complete Work Steps assessment.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 60%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
$24k-31k yearly est. Auto-Apply 48d ago
Customer Service Representative - H
Amerivet 3.6
Customer support specialist job in Amarillo, TX
The Veterinary Client Service Representative (CSR) is the first point of contact for clients and plays a vital role in delivering exceptional customer service. This position supports the medical team by managing client communications, scheduling appointments, processing payments, and ensuring a welcoming, organized front-desk experience in a fast-paced veterinary environment.
Key Responsibilities
Client Communication & Service
Greet clients and patients warmly in person and by phone
Schedule appointments, procedures, and follow-up visits
Answer questions regarding services, policies, and basic pet care (non-medical)
Handle client concerns with empathy, professionalism, and efficiency
Communicate clearly with veterinarians and technicians regarding client needs
Administrative & Front Desk Duties
Maintain accurate client and patient records in the practice management system
Process payments, invoices, estimates, and financial transactions
Manage incoming calls, emails, and messages
Handle check-ins, check-outs, and appointment flow
Maintain cleanliness and organization of the reception area
Hospital Support
Assist with patient intake and discharge instructions
Coordinate prescription refills and medical records requests
Support hospital workflow during busy periods
Adhere to hospital policies, safety protocols, and confidentiality standards
Qualifications
Required
High school diploma or equivalent
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Basic computer proficiency and typing skills
Professional demeanor with a compassionate attitude toward pets and people
Preferred
Previous experience in a veterinary or medical office
Familiarity with veterinary practice management software
Experience handling emotional or difficult client situations
Skills & Competencies
Excellent interpersonal and communication skills
Strong organizational and time-management abilities
Team-oriented mindset
Attention to detail and accuracy
Ability to remain calm and professional under pressure
Work Environment & Physical Requirements
Fast-paced clinical setting
Ability to stand for extended periods
Occasional lifting of pets or supplies (with assistance as needed)
Exposure to animals, noise, and medical equipment
Benefits
Health, dental, and vision insurance
Paid time off and holidays
Employee pet care discounts
Opportunities for growth and development
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
$27k-34k yearly est. Auto-Apply 30d ago
Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management
Ldp Entertainment Solutions
Customer support specialist job in Amarillo, TX
LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.
Job Description
** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING**
The Power of More
Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals.
When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries.
You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home.
It's decision time. So decide to earn more, give more, and grow more.
Retail Customer Service and Retail Sales Representatives:
A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers.
Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed.
Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer.
Primary job responsibilities include:
Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers.
Participation in ongoing customer service and sales training and coaching camps on a weekly basis.
Team building and mentorship
Strategic presentation development
Business and management development
Qualifications
Highly developed interpersonal, organizational and communication skills
Ability to speak publicly with confidence and poise
Strong sense of ambition, self-motivation and self-discipline
Ability to work both independently and in a team setting
Naturally outgoing and articulate individual who thrives in social settings
Previous sales experience preferred
BA/BS preferred
Salary and Benefits:
Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events
Insurance plans and paid vacation days available after 90 Days
Access to paid training classes to develop your professional skill sets
A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other.
Apply here or on our website!
*********************************
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-45k yearly est. 1d ago
Customer Service
Chop Chop Rice
Customer support specialist job in Amarillo, TX
ObjectiveProvide exceptional customer service. Greet all guests happily and enthusiastically. Make sure all orders are rung up correctly. Ensure that the guest is being properly directed. Qualifications
Customer service minded, aggressive, professional employee.
Must have strong organization and multi tasking skills.
Must have extensive knowledge of the menu.
Must be teamwork oriented.
Responsibilities
Greet every guest as they come in, thank every guest as the leave
Take orders accurately, repeating all orders back to the guest.
Accountable for all monies in your assigned drawer.
Suggestively sell add-ons with every order.
Direct the guests after their transaction is complete.
Keep cashier area clean and organized at all times.
Stock straws, lids, napkins, and sugar packets.
Keep drink station wiped down
Keep counters clean at all times.
Compensation: $11.00 - $13.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
“Simple. Fresh. Fast.” is not just a marketing slogan - it's our promise. Whether you dine-in, carry out, or take delivery, we want to provide you with the best food, the best experience, and the best value in fast, casual, Japanese-inspired, Asian cuisine.
$11-13 hourly Auto-Apply 60d+ ago
Customer Service Specialist- Luxury Portrait Studio
Davy Knapp Photography
Customer support specialist job in Amarillo, TX
We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience.
Schedule
Monday - Friday 9am - 5pm and occasional weekends as needed
Responsibilities
Providing customersupport via telephone, e-mail, voice chat or in-person
Informing customers about products and services
Responding to customer questions
Resolving customer complaints
Suggesting solutions for common problems
Preparing documents and reports
Updating customer database
Training new customer service agents
Collaborating with the management team
Improving overall customer satisfaction
Qualifications
Minimum of a High School Diploma
Minimum of 5 years of experience in customer service
Strong computer skills
Superb verbal and written communication skills
Strong interpersonal skills
Excellent customer service skills
Ability to build relationships with clients
Strong persuasion skills
Excellent multi-tasking skills
Ability to work with others
Excellent problem-solving skills
Ability to prioritize tasks
Ability to work under pressure
Ability to work in a fast-paced environment
Flexibility to work shifts
Ability to meet deadlines
Job Types
Full Time, Permanent
Salary
$12 - $15 per hour
Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.
$12-15 hourly 60d+ ago
Licensed Insurance Customer Service
Jeff Bara-State Farm Agency
Customer support specialist job in Amarillo, TX
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Amarillo, TX. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base Salary plus Bonus plus Commission
Paid Time Off (vacation and personal/sick days)
Profit Sharing
Health, Dental and Vision insurance
Retirement plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$28k-36k yearly est. 13d ago
Customer Service Representative - State Farm Agent Team Member
Jamie Smith-State Farm Agent
Customer support specialist job in Amarillo, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan.
Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle.
We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 26d ago
Customer Service Representative - State Farm Agent Team Member
Rhonda Greathouse-State Farm Agent
Customer support specialist job in Amarillo, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 23d ago
Customer Service Representative - State Farm Agent Team Member
Rocio Carrion-State Farm Agent
Customer support specialist job in Amarillo, TX
Job DescriptionBenefits:
Paid time off
Wellness resources
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rocio Carrion - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 29d ago
Contact Center Customer Service Rep
Partnered Staffing
Customer support specialist job in Amarillo, TX
Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer.
Job Description
Customer Service Representative Amarillo, TX
Kelly Services is currently seeking a Customer Service Representative for one of our top insurance clients in Amarillo, TX
As a Customer Service Representative placed with Kelly Services, you will respond to customer telephone inquiries within a call center environment. Our client's fast-paced, team-oriented environment is the perfect place to take your customer service career to the next level.
Additional Responsibilities Include:
CSR will take inbound calls and assist members, member representatives, agent brokers, providers, health plan employees, ship employees and clients.
Research caller's inquiries using internal knowledge database, client website, routes and escalation process to resolve concerns.
Educate the caller of all necessary information and alternatives to promote one call resolution.
Job Requirements:
HS diploma or GED
any customer service experience
Medical terminology is a plus
Data entry and/or typing experience
CONTACT:
Just send you resumes to this email:
jine044@kellyservices. com
and/or contact Allan James at 617-936-7700.
Why Kelly?
At Kelly Services , we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a Kelly Services candidate you will have access to numerous perks, including:
Kelly-sponsored Affordable Care Act health care coverage available for eligible employees
Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable*
Service bonus plan
Holiday pay plan
Weekly electronic pay options
Free online training campus available
Exclusive online employee community
Employee assistance program (EAP) available at no cost
Corporate discounts
Transportation spending accounts
Apply Today!
Qualifications
HS diploma or GED
any customer service experience
Medical terminology is a plus
Data entry and/or typing experience
Additional Information
This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resume to jine044@kellyservices. com
Due to the high volume of responses anticipated, only qualified candidates will be contacted.
$26k-34k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Russ Glaze-State Farm Agent
Customer support specialist job in Borger, TX
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 20d ago
Customer Service Representative
Kenny Dean-State Farm Insurance
Customer support specialist job in Canyon, TX
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 12d ago
Reader/Scribe
Amarillo College 3.5
Customer support specialist job in Amarillo, TX
At Amarillo College, our mission is: Transforming our community and economy through learning, innovation, and achievement. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.
This is an exciting time to work for Amarillo College! We are seeking our next Part-Time Reader/Scribe who will be all-in on our mission and who will provide testing and classroom assistance to students with disabilities in order to meet their approved accommodations and help them gain access to all academic opportunities. This position is part-time on an as needed basis, dependent on student needs.
Qualifications
EDUCATION:
Required: One (1) year of college coursework completion.
Preferred: Associate's Degree.
EXPERIENCE:
Preferred: One (1) year of experience working with individuals with disabilities.
Job Duties & Responsibilities
* Attend trainings and professional development opportunities to improve skills and stay up-to-date with evolving technologies.
* Identify and respond to students' needs relating to eligibility for services.
* Assist visually-impaired students with coursework by reading and transcribing text.
* Create written summaries for textbooks and coursework to support students' comprehension.
* Use assistive technologies, such as optical character recognition and screen-reading software, to help students' access digital materials.
* Provide support in testing situations, including reading test questions aloud and transcribing student responses.
* Complete performance assessments/evaluations as assigned.
* Read paper and computer tests accurately and clearly, with good pronunciation.
* Record notes accurately during class lectures and/or labs.
* Assist in the implementation of student accommodations.
* Facilitate the student's ability to participate in a course of study, without assisting with or completing the work associated with the course.
* Perform other work-related duties as required.
* As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!
Knowledge, Skills & Abilities
* Ability to arrive early and prepared for classes, tests, meetings, and trainings.
* Ability to write legibly.
* Ability to conduct self in a professional and respectful manner at all times.
* Ability to complete all work-related tasks in a neat, orderly, and timely manner.
* Ability to comply with all college, state, and local policies, procedures, rules, and regulations.
* Ability to maintain student confidentiality and remain in compliance with FERPA, ADAAA, and Section 504.
* Proficient in typing using correct grammar, spelling, and punctuation.
* Ability to handle stress and remain calm.
* Ability to communicate effectively - both written and verbal.
* Ability to Speak clearly, with good enunciation and pronunciation.
* Commitment to discretion and confidentiality concerning sensitive and/or personal information at all times.
Salary: Amarillo College follows a lag pay strategy, with starting offers typically between the minimum and midpoint of the pay grade, rarely reaching the maximum to support long-term growth within each position.
Pay grade 6 Amarillo College Pay Grades (salary is determined by Human Resources based on education, work experience and internal comparisons).
Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed.
Working Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary.)
Work Environment: This position operates in a professional office environment, routinely uses standard office equipment (i.e. computers, phones, copy and fax machines, filing cabinets) and is in a high traffic area with continual interruptions. Software commonly used includes Microsoft Office, Colleague, and various other educational applications. Work may also be performed outside of the office and with little to no supervision.
$17k-26k yearly est. 12d ago
Enrollment and Service Specialist
Firstbank Southwest 4.6
Customer support specialist job in Amarillo, TX
Job Summary: Responsible for providing all aspects of administrative support to Retirement Plan Officer within the Wealth Management department, including the administration of enrollment meeting and all related services.
Education/Experience: A minimum of the following education/experience is required:
High School Diploma/GED and 3 years' experience in administration; OR
Associate degree and 0 years' experience in administration or banking
Job Specific Responsibilities:
Administers all aspects of participant enrollment to respective retirement plans, including notifying and tracking eligibility with Plan Sponsors, ordering and preparing enrollment materials and kits.
Administers enrollment meetings, reviews and verifies enrollment forms and beneficiary forms are complete.
Submits all enrollment, beneficiary and change forms to correct Recordkeeper within 2 days of receipt of the documentation.
Tracks and sends updated beneficiary forms to Plan Sponsor and Recordkeeper for processing.
Completes, verifies and processes rollover requests from participants to Recordkeeper.
Assists and administers (with) participants with questions related to retirement plan benefits, including enrollment, distributions, loans, payoffs, and account updates.
Completes market value reporting monthly.
Assists with preparation, distribution and tracking of all required Plan Notices, including but not limited to Annual Notices.
Creates and/or update documents, memos, letters, reports, forms, marketing materials, and customer presentations.
Assists Retirement Plan Officer with account opening paperwork for retirement plan services accounts and open resulting accounts.
Files paperwork and/or establish and maintain system to process and file paperwork in appropriate RPS file(s).
Prepares deposits and check requests.
Maintains tracking spreadsheets for various projects including but not limited to Annual Notices, Annual Compliance, Distributions, etc.
Reviews and tracks force outs.
Maintains and tracks all uncashed checks.
Processes fee invoicing and invoice payment processing.
Establishes all aspects of files including maintenance and closure of account files.
Other duties as assigned.
Required Technical Knowledge:
High proficiency in computer skills in Microsoft Windows including Word, Outlook, Excel, PowerPoint, Adobe, and other electronic communications tools.
Excellent internet, intranet, and e-mail skills required.
Expectations of an Employee:
Treats all customers and fellow employees with respect
Exceeds customer expectations
Meets customer needs
Conducts interactions with honest, ethical, and strong moral principles
Performs at the highest level
Takes responsibility for actions
Does what is expected
Leads by example
Works as a team
Efficiently shares information in a collaborating and proactive manner
Pays attention to detail
Solves problems
Makes sound decisions
Manages time effectively
Prioritizes effectively
Performs multiple tasks simultaneously
Shows up for work and is on time
Complies with all laws and regulations
Completes all required training
Adheres to Bank Values
Supervisory Responsibilities: None
Amount of Travel: Occasionally, less than 10%
Physical Requirements:
May need to sit/stand for long periods of time
Sustained visual concentration while working at the computer
Typing on a keyboard for long periods of time
Handle high stress environment
Maintain professional appearance
Benefits Include:
Medical, Rx, Dental, and Vision insurance
HSA, FSA, and Limited FSA
Employer paid and voluntary Life Insurance/AD&D
Short-Term Disability
Long-Term Disability
Accident/Hospital Indemnity/Critical Illness voluntary plans
Identify Theft Protection
401k with employer match
Vacation, Sick Leave, and Holiday pay
Tuition Reimbursement
Gym membership discounts
Annual payrate increases
Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.
$31k-37k yearly est. 4d ago
Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management
LDP Entertainment Solutions
Customer support specialist job in Amarillo, TX
LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition.
All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.
Job Description
** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING**
The Power of More
Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals.
When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries.
You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home.
It's decision time. So decide to earn more, give more, and grow more.
Retail Customer Service and Retail Sales Representatives:
A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers.
Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed.
Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer.
Primary job responsibilities include:
Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers.
Participation in ongoing customer service and sales training and coaching camps on a weekly basis.
Team building and mentorship
Strategic presentation development
Business and management development
Qualifications
Highly developed interpersonal, organizational and communication skills
Ability to speak publicly with confidence and poise
Strong sense of ambition, self-motivation and self-discipline
Ability to work both independently and in a team setting
Naturally outgoing and articulate individual who thrives in social settings
Previous sales experience preferred
BA/BS preferred
Salary and Benefits:
Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events
Insurance plans and paid vacation days available after 90 Days
Access to paid training classes to develop your professional skill sets
A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other.
Apply here or on our website!
*********************************
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-45k yearly est. 60d+ ago
Customer Service Representative
Partnered Staffing
Customer support specialist job in Amarillo, TX
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Customer Service Representative
Long term contract
Payrate - $12/hr
As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established.
Chandini Raiguru
Screening Specialist, Central Sourcing Group
Kelly Services
1.806-391-1076
Additional Information
Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.
We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.
How much does a customer support specialist earn in Amarillo, TX?
The average customer support specialist in Amarillo, TX earns between $26,000 and $50,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Amarillo, TX