Customer Support Specialist jobs in Ann Arbor, MI

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Salary: $40000.0 - $75000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. Must have an active Property and Casualty license and the ability to commute to our Wixom, MI location, this is an in-office position. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus /bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation details: 40000-75000 Yearly Salary PI43b6ed9d29bc-26***********7

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point safety check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $16.25 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Why Campfire? Opportunities arise. Competitors emerge. Demand shifts. Volumes change. Prices rise and fall. Meanwhile, the bottom line, governing the most important decisions a CEO will make, hangs in the balance, as stakeholders await word on earnings, growth, prospects, and stock price. That's where we come in! Campfire's unique, powerful, and cost-effective solution has kindled a growing base of happy customers around the world by bringing future and current revenues and costs under a single roof, with advanced functionality to create, analyze, and modify plans, optimize portfolios, and manage long-term profitability. Campfire's technology sparks unprecedented insight into a company's bottom line, unleashing the freedom to focus on the decisions that matter most. Join our visionary tech company and talented and passionate team as we continue to develop such valuable systems. Job Description We are seeking a motivated and empathetic Customer Support Consultant to join our dynamic support team. The ideal candidate will be passionate about helping customers succeed, adept at troubleshooting technical issues, and skilled in communicating solutions clearly. You will play a critical role in ensuring our customers maximize the value of our SaaS platform while maintaining high satisfaction levels. Campfire offers opportunities for long-term career growth to successful team members who aspire to deeper technical, project management, or other leadership roles in the company as we believe in building our team from within. Being a Customer Support Consultant is an ideal place to start your career as you will learn both about innovative technology and a wide breadth of customer business solutions. Key Responsibilities Customer Assistance : Respond to customer inquiries via email, live chat, and phone, providing timely and accurate solutions to technical and product-related questions. Issue Resolution : Diagnose and troubleshoot software issues, escalating complex cases to Tier 2 support or engineering teams when necessary. Release/Patch installation: Application pre-verification and post verification, user communication, Monitoring post patch issues, Trouble shooting and escalation. Release notes: Reviewing Release Notes, Providing Feedback on Release Notes and distributing release notes to CSM's or Customers and update Knowledge based on the release notes Onboarding Support : Guide new customers through platform setup, ensuring a smooth onboarding experience. Knowledge Base Contribution : Create and update help articles, FAQs, and tutorials to empower customers to self-serve. Customer Advocacy : Gather customer feedback and share insights with product and development teams to drive platform improvements. Performance Metrics : Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Collaboration : Work closely with Implementation, product, and engineering teams to ensure seamless customer experience. Qualifications Experience : 0-3 years of experience in customer support, preferably in a SaaS or technology company. Technical Skills : Familiarity with SaaS platforms, basic troubleshooting, and experience with CRM tools (e.g., HubSpot, Zendesk, or similar). Communication : Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Problem-Solving : Strong analytical skills and a proactive approach to resolving customer issues. Empathy : A customer-first mindset with a passion for delivering outstanding service. Adaptability : Comfortable working in a fast-paced environment and adapting to evolving product features and customer needs. Education : Bachelor's degree in a related field (e.g., Business, Computer Science, or Communications) or equivalent experience. Bonus Points : Experience with API troubleshooting, basic SQL knowledge, or multilingual proficiency. Additional Information Currently, Campfire is working remotely with the exception of 1 day a week in office time. All your information will be kept confidential according to EEO guidelines. We do not accept unsolicited 3rd party resumes.

About Us: At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty and building sustainable growth for our clients. Our diverse and dynamic approach takes us in thrilling directions, and as a Customer Experience Coach/Consultant, you will have your hands on the wheel as we drive the future of loyalty. *Please Note: This is a multi-month contract position that requires travel. The Role: We are growing our network of Customer Experience Coaches/Consultants across the U.S. to support upcoming projects. Our goal is to build strong relationships for current and future opportunities, and we would love to get to know you while also introducing who we are. To be considered for this role, you must be willing and able to travel within the United States-up to 15 days per month-for dealership visits. You must also be available for a multi-month contract commitment. Potential travel and support areas may include Michigan, with flexibility required for nearby geographic locations as needed. This is your moment to seize a great opportunity to drive transformational in-dealership culture-changing initiatives in the customer experience industry. This role will have you partnering with multiple locations across the country to create industry-leading customer experiences using your knowledge of retail and/or hospitality industries while applying your coaching, facilitation, and consulting skills to drive change. A Day in the Life: You are a Customer Experience Coach/Consultant/Trainer, looking to drive transformational culture change initiatives in the retail and automotive industries. Currently operate your own practice and manage your schedule to complete assignments before or on time. You bring 15+ years of leadership or business experience. Automotive industry experience an asset. Can build authentic and trusted relationships with leadership, business principals and front-line personnel, motivating and inspiring them to achieve results. Has experience working on and navigating complex change initiatives, including technological innovation and advancements. Knows how to apply a coach approach to drive tangible and measurable change. Knows how to follow a prescribed training path while being agile in the moment to adapt as needed. Can independently schedule and deliver full-day virtual or in-person visits and provide detailed reports following each visit. Able to quickly recognize resistance and address effectively and diplomatically. Can attend virtual and in-person regional introduction, onboarding, training, and team meetings & events (as required). Comfortable with technology (Zoom, Salesforce) and proficient in Microsoft Word, Excel & PPT. Able to work and travel within the United States, including dealership visits up to 15-17 days a month, while fulfilling a multi-month contract. Valid driver's license and vehicle insurance. Valid business liability insurance (or must be willing to purchase at own expense). Skills essential for your success include: Approachability: a confident but warm demeanor that adapts well to one-on-one and group discussions to inspire change is key to achieving the goals of this role. Strong Business Acumen: understands customer experience fundamentals, knows the competition; is aware of how strategies and tactics work in the marketplace, can review and present data effectively to drive awareness and support action planning. Interpersonal Savvy: able to connect effectively with all levels of employees, from coaching executive leadership to training front lines; builds constructive and effective relationships; can diffuse even high-tension situations comfortably. Unflappable problem-solving professional: Appreciates that plans can change, strategies can shift, adapts quickly without breaking a sweat, and maintains focus and professionalism throughout Customer Focus: acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Integrity and Trust: is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth appropriately and helpfully; keeps confidences; admits mistakes. Managing Vision and Purpose: communicates a compelling and inspired vision or sense of core purpose; can inspire and motivate entire units or organizations. Understanding Others: understands why groups do what they do; knows how to motivate people; can predict what groups will do across different situations Strong Communicator: demonstrates ease in communicating and sharing information, understanding complex challenges, and then conveying them with clarity and impact Digital Communications: comfortable conducting virtual 1:1 and group coaching sessions and workshop facilitation Fundamental Computer Skills: is confident and capable of opening and updating excel spreadsheets to convey key data; can take an existing PPT presentation and make updates, add new slides and deliver it with impact Are you the one? Automotive industry experience is an asset 15+ years' experience in Customer Experience, Business Coaching, Training, and/or Consulting Coaching or Training Accreditation (e.g., EQA, ICF, CTDP) and Facilitation credentials preferred Background in Hospitality or Retail leadership considered an asset Proficient in Excel, PowerPoint, and Zoom Able to independently manage and prioritize schedule to balance travel and administrative responsibilities Strong business acumen with a data-driven approach to performance improvement Experienced in analyzing customer experience/satisfaction metrics to evaluate and challenge progress and outcomes Skilled in leading change and coaching organizational leaders Proficient in training and developing frontline staff Track record in driving customer satisfaction and engagement initiatives Self-motivated, with the ability to work independently and remotely with minimal supervision We are seeking independent contractors for this role. Applicants must be legally authorized to work in the United States. Recruiter inquiries will not be considered. Why Bond? Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients. Ready to Make Your Mark? If you're passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.

Job SummaryProvides professional and effective customer service/support within customer locations. Supports employees with promoting a total quality environment. Responds to customer concerns and mediates to resolve. Keeps up with the customer's quality and shipping standards.Job Description Key Accountabilities: Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.) Supports the investigation of customer complaints and the legitimacy of complaints Assists with problem identification by providing details of the issue Have strong communication skills and always adhere to a high level of personal and professional presentation as this is a client facing role. Provides communication and research until the resolution has been executed Works with employees to meet all customer goals and requirements Handles mainly quality and shipping concerns at customer location Maintains customer retention data, complaint, and resolution documentation Meets TKMNA Employee Attributes / Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Qualifications: Minimum Requirements: High school diploma or equivalent At least 2 years of previous customer service experience Solid computer skills beyond the basic level Strong attention to detail Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “go the extra mile” for the customer Self-starting, dependable, and accepts ownership Flexible in scheduling and available for overtime as needed Preferred Requirements: College degree Experience in the industrial industry, especially in a customer service role Job Compensation 17.61 Benefits Overview We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and 4. TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

America's 1st online casino is hiring talent! At Evolution, our talent is live, the players are virtual. Join the evolution: ***************************** Evo is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Celebrating 15 years of presenting games in 15 languages, Evo is momentously thriving beyond our 10 studios, 10,000 employees, and 20 countries. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, and Vancouver, Canada. At Evo, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand To see who we are as a company please click on the 60 second video below: MI: **************************** Check out these videos to see how we support and empower all employees to thrive in their careers at Evolution no matter the industry you're currently working! Cashier: **************************************************** CSR: **************************************************** Job Description Pay - $17- $23/hr. + (includes a base rate and guaranteed tip rate, but the customer tips are unlimited!!) Are you service oriented and looking for an exciting opportunity? Then Evolution is the right place for you! As a Game Presenter, presentation and personality are key as you'll be presenting casino games live on-camera! No prior dealing experience is required. No dealing experience is required as you will spend the first two weeks of your employment in our Evolution Academy. Here you will be taught how to lead a game of Blackjack, Roulette and Baccarat as well as how to present games in front of the camera. As an Online Casino Dealer, you will be spending most of your working day live on camera; hosting casino games and interacting with players who are live-streaming the games to their devices. You will be working rotating shifts with regular breaks. The studio is a 24/7 operation, must be able to work a flexible schedule, evenings, weekends and holidays. This is an on-site position. We offer you: Career Advancements Paid Break Time Paid Training 10 days of paid time off Medical/Dental/Vision Coverage For more information about us visit evolution.com/careers/USA What we are looking for: Professional, mature and with a natural ability to follow work rules Service-minded with good communications skills Responsible and dedicated - towards your work and your colleagues Able to provide an engaging and rewarding experience for our live players Able to quickly grasp new concepts. Qualifications High School Diploma or Equivalent Must be 21 years of age or older. Must be able to obtain a MI Gaming License Required to successfully complete a pre-employment background check. Wear assigned uniforms and maintain professional appearance standards. 1-2 years of work experience in a customer service and hospitality-oriented role. Responsible, dedicated, and dependable. Essential Game Presenter and Game Show Host Physical Functions: Prolonged sitting at counter height (36”) chairs and tables Repeated use of both hands and arms Full mobility and dexterity in upper extremities Ability to see and read a chat screen from 4+ feet away Ability to communicate one way verbally to players Ability to lift up to up to 10 lbs. (for the shoe) Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear Ability to work a full time schedule Game Show Hosts: the ability to wear 2” + heels while standing for 1.5 hours at a time. Additional Information This position is an excellent opportunity to join the fast-growing team, we also offer: Hourly Rate + Tips & Performance Bonuses 401K Match Paid Time Off Paid Break Time Paid Full Game Technique Training Flexible part time scheduling Career Growth Opportunities Employee Referral Program Medical, Dental & Vision Insurance Plans Nationwide Employee Discount Program Centrally located modern studio environment with break room & refreshments More information on ***************** All your information will be kept confidential according to EEO guidelines. #EVOMIH About Us Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution US was established in 2018. More information on Evolution.com.

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Lead Client Access Specialist FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO’s programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education: High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver’s license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. Benefits Overview 403(b) retirement plan Medical, dental, and vision insurance Life insurance Short-term and long-term disability (STD/LTD) Combined Time Off (CTO) E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00632 Rochester Hills, MI-Rochester Hills,MI 48309Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Specialist (CS) on the Employee Health & Benefits team, you'll provide support to assigned Client Managers working on annual enrollment and communication projects and client and carrier projects. You will also have team responsibilities and take on additional internal projects as assigned. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * Three years or more of administrative experience * Two years or more experience in the employee benefit industry working with billing, claims, or other administration issues * Solid Microsoft Office skills * Excellent written and verbal communication skills * Strict adherence to the company's rules regarding the Health Insurance Privacy and Accountability Act (HIPAA) * Flexibility to arrive early and stay late, as needed * Ability to operate a car and to pick up and deliver materials as needed * Strong and pleasant telephone and interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person * Accuracy, attention to detail and ability to proof one's own work as well as the work of others; ability to work in a proactive manner to consistently deliver high-quality work * Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and carry multiple projects through to completion * Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays or unexpected events * Ability to maintain a mature, problem-solving approach; general knowledge of "how to get things done" We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAEHB #LI-Hybrid #MMAUMW

Job Description About Us Comprehensive Payroll Company is a fully accredited payroll services company located in metro Detroit, serving both local and national clients. Our company was established in 2006 with the mission of providing a single-source payroll and HR solution for small to medium-sized businesses. Through experience, strategic technology partnerships and proprietary software, we offer employers a payroll product that is standardized, automated, easy to use, and cost efficient. Knowledge and excellent customer service has helped us to grow steadily and we are expanding our team. We offer a laid back, small office setting with a great work/life balance. Our dedicated team collectively averages 8+ years of tenure. Who We Are Looking For We seeking an immediate full-time client onboarding specialist. *This is NOT a remote position. This is an in office, full-time position with a set schedule of Monday-Friday 9am-5pm. Essential Duties and Responsibilities: Create pricing proposals and send for review to management Create and send new client paperwork and agreements Assist sales department with any new client demos as requested Follow up with new clients to make sure all paperwork is received and fully completed Work with new clients in gathering all necessary data for set up such as employee data and prior payroll history Create and manage an efficient workflow to ensure proper follow up on tasks and requested information Have an open line of communications with the Implementation Specialist regarding new clients once all documents are received Complete a sales to implementation note log outlining specifics addressed with the clients account (ie: what type of company they are, bundle pricing, additional services, etc.) Review all new client documents for completion and accuracy Manage the new client set up process and ensure all information is received and that they are live in the expected timeline given by the client Gather and enter data, including employees and prior payroll data for new client set ups Request any missing data from client and follow up to ensure data is received and entered Work with Implementation specialist to assist new client with any questions that they may have. If answer is unknown-consult with management. Order time clocks as needed Follow up with new clients after initial payrolls have been processed to ensure satisfaction Assisting in set up of add on services such as leave accruals, exports, reporting, etc. Maintaining excellent customer service, and professionalism with all staff and clients. Work with sales team on goals, or campaigns (ie: marketing, newsletters, promos, etc.) Expand knowledge of products and services offered Participate in regularly scheduled meetings with the implementation team Assist the implementation team with any job duties as needed and requested Answering phones and email inquiries Data entry Scanning and filing of documents Assist all other staff as needed and requested Ensuring confidentiality of all data Other duties as assigned Physical Demands of Position Stationary positions (sitting, standing, etc.) for long periods of time Constant operation of a computer and other office equipment such as a calculator, printer, scanner, phone, etc. Ability to observe, enter, review, and interpret details accurately at a close range. Occasional lifting or carrying of objects weighing up to 10 pounds. Occasionally moves about the inside of the office to access files, equipment, etc. Ability to communicate information so others will understand. Must be able to exchange accurate information. Requirements Include: High School Diploma or Equivalent Previous Office Experience Previous client onboarding, new client, sales, or implementation experience Previous Payroll Experience Preferred but not required Must be a self-starter, reliable, willing to grow with the company, a great people person, and very detail-oriented. Must be able to work Monday-Friday, 9 am-5 pm in office The ideal candidate must be: A self-starter Reliable A team player with a positive attitude Detail Oriented/Exceptional attention to detail A great people person/Willing to provide excellent customer service to clients Willing to grow with the company Job Type: Full-time Pay: $22 Per Hour Based on Experience Benefits: Medical, Dental and Vision Insurance Short Term Disability Insurance, Long Term Disability Insurance and Life Insurance 401(k) 401(k) matching Paid time off Paid holidays

Use your problem-solving skills and our guidelines to determine if a company is able to become and/or receive additional approvals with us as a client. Daily interactions with a mix of internal and external clients. Looking for a team player with strong work ethic, positive attitude, coach-able, sense of urgency in tasks, attention to detail, adapts well to changes, organized, someone that is driven and takes ownership and pride in their work. WHAT YOU WILL BE DOING * Reviewing new and change status applications submitted to UWM * Reviewing conditions supplied for applications * Running/requesting, reviewing, and analyzing professional, industry background checks on clients * Closely analyzing information and documents provided for completeness and determine if the client is eligible for approval/fit the UWM Business model. * Reviewing new signup applications and working with BDT/Sales * Managing queues within OBA for day to day tasks. * Providing great client service to both internal and external clients. * Processing denials and approvals. * Processing change of structure requests (broker to correspondent and vice versa) WHAT WE NEED FROM YOU MUST HAVE QUALIFICATIONS * 1-2 years experience with Elite Client Service * Strong analytical and problem solving skills * Excellent verbal and written communication skills.Proficiency in Microsoft Office (Word, Excel, etc.) * Positive attitude * Ability to work independently and be a self-starter * High School Diploma or equivalent * Onsite attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment May assist in the onboarding and/or training of new associates Coach and assist less experienced staff in meeting expected customer service and satisfaction goals Skills We Are Seeking 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product Minimum of 1 year experience in a retail or wholesale setting Excellent customer service skills Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here's how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews All SiteOne job openings and updates will be posted on our official careers page: SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent. You can always reach our SiteOne team directly at *********************** to confirm

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Salary: $25000.0 - $50000.0/year Experience: 1 Year(s) 3-4 Days per Week Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI91487fef6878-26***********1

Why Campfire? Opportunities arise. Competitors emerge. Demand shifts. Volumes change. Prices rise and fall. Meanwhile, the bottom line, governing the most important decisions a CEO will make, hangs in the balance, as stakeholders await word on earnings, growth, prospects, and stock price. That's where we come in! Campfire's unique, powerful, and cost-effective solution has kindled a growing base of happy customers around the world by bringing future and current revenues and costs under a single roof, with advanced functionality to create, analyze, and modify plans, optimize portfolios, and manage long-term profitability. Campfire's technology sparks unprecedented insight into a company's bottom line, unleashing the freedom to focus on the decisions that matter most. Join our visionary tech company and talented and passionate team as we continue to develop such valuable systems. Job Description We are seeking a motivated and empathetic Customer Support Consultant to join our dynamic support team. The ideal candidate will be passionate about helping customers succeed, adept at troubleshooting technical issues, and skilled in communicating solutions clearly. You will play a critical role in ensuring our customers maximize the value of our SaaS platform while maintaining high satisfaction levels. Campfire offers opportunities for long-term career growth to successful team members who aspire to deeper technical, project management, or other leadership roles in the company as we believe in building our team from within. Being a Customer Support Consultant is an ideal place to start your career as you will learn both about innovative technology and a wide breadth of customer business solutions. Key Responsibilities Customer Assistance: Respond to customer inquiries via email, live chat, and phone, providing timely and accurate solutions to technical and product-related questions. Issue Resolution: Diagnose and troubleshoot software issues, escalating complex cases to Tier 2 support or engineering teams when necessary. Release/Patch installation: Application pre-verification and post verification, user communication, Monitoring post patch issues, Trouble shooting and escalation. Release notes: Reviewing Release Notes, Providing Feedback on Release Notes and distributing release notes to CSM's or Customers and update Knowledge based on the release notes Onboarding Support: Guide new customers through platform setup, ensuring a smooth onboarding experience. Knowledge Base Contribution: Create and update help articles, FAQs, and tutorials to empower customers to self-serve. Customer Advocacy: Gather customer feedback and share insights with product and development teams to drive platform improvements. Performance Metrics: Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Collaboration: Work closely with Implementation, product, and engineering teams to ensure seamless customer experience. Qualifications Experience: 0-3 years of experience in customer support, preferably in a SaaS or technology company. Technical Skills: Familiarity with SaaS platforms, basic troubleshooting, and experience with CRM tools (e.g., HubSpot, Zendesk, or similar). Communication: Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Problem-Solving: Strong analytical skills and a proactive approach to resolving customer issues. Empathy: A customer-first mindset with a passion for delivering outstanding service. Adaptability: Comfortable working in a fast-paced environment and adapting to evolving product features and customer needs. Education: Bachelor's degree in a related field (e.g., Business, Computer Science, or Communications) or equivalent experience. Bonus Points: Experience with API troubleshooting, basic SQL knowledge, or multilingual proficiency. Additional Information Currently, Campfire is working remotely with the exception of 1 day a week in office time. All your information will be kept confidential according to EEO guidelines. We do not accept unsolicited 3rd party resumes.

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Lead Client Access Specialist FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties * Answer high volume of phone calls, route, and respond appropriately * Schedule appointments for consumers * Confirm upcoming appointment times and reschedule if necessary * Monitor clinician calendars and schedule appointments * Perform insurance verification and confirm consumer demographic and contact information * Register new consumers in the electronic medical records system * Monitor for referrals and conduct follow up activities * Perform other clerical duties such as filing, photocopying, transcribing and faxing * Manage patient demographic and personal information. * Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. * Compile, verify, type, file medical records, correspondence, and reports * Update records upon receipt of new information * Assist with departmental / unit audits and investigations. * Distribute medical charts to the appropriate departments / units within NSO. * Maintain quality and accurate records by following NSO procedures. * Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. * Ensure all medical records are protected and kept confidential * Other duties as assigned. Work Environment * Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. * The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. * Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. * Must be able to lift up to 15lbs on occasion * Seeing/vision, talking/speaking and listening/hearing are continuously required. * Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education: High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements * Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) * Proficiency in electronic medical records systems * Ability to learn additional software * Proficiency in general office equipment (PC, printer/fax/copier, telephony system) * Proficiency in data entry, filing * Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: * Excellent verbal and written communication skills. * Proficient in Microsoft Office Suite or related software. * Experience working with data in all forms including electronic formats and databases. * Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. Benefits Overview * 403(b) retirement plan * Medical, dental, and vision insurance * Life insurance * Short-term and long-term disability (STD/LTD) * Combined Time Off (CTO) E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Use your problem-solving skills and our guidelines to determine if a company is able to become and/or receive additional approvals with us as a client. Daily interactions with a mix of internal and external clients. Looking for a team player with strong work ethic, positive attitude, coach-able, sense of urgency in tasks, attention to detail, adapts well to changes, organized, someone that is driven and takes ownership and pride in their work. WHAT YOU WILL BE DOING * Reviewing new and change status applications submitted to UWM * Reviewing conditions supplied for applications * Running/requesting, reviewing, and analyzing professional, industry background checks on clients * Closely analyzing information and documents provided for completeness and determine if the client is eligible for approval/fit the UWM Business model. * Reviewing new signup applications and working with BDT/Sales * Managing queues within OBA for day to day tasks. * Providing great client service to both internal and external clients. * Processing denials and approvals. * Processing change of structure requests (broker to correspondent and vice versa) WHAT WE NEED FROM YOU MUST HAVE QUALIFICATIONS * 1-2 years experience with Elite Client Service * Strong analytical and problem solving skills * Excellent verbal and written communication skills.Proficiency in Microsoft Office (Word, Excel, etc.) * Positive attitude * Ability to work independently and be a self-starter * High School Diploma or equivalent * Onsite attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment May assist in the onboarding and/or training of new associates Coach and assist less experienced staff in meeting expected customer service and satisfaction goals Skills We Are Seeking 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product Minimum of 1 year experience in a retail or wholesale setting Excellent customer service skills Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here's how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews All SiteOne job openings and updates will be posted on our official careers page: SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent. You can always reach our SiteOne team directly at *********************** to confirm