Customer support specialist jobs in Avondale, AZ - 1,606 jobs
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Customer Experience Specialist - PT
Avis Budget Group, Inc. 4.1
Customer support specialist job in Phoenix, AZ
You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium customCustomer Experience, Specialist, Experience, Customer, Retail, Automotive
$29k-34k yearly est. 7d ago
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Customer Support Specialist
Alphabe Insight Inc.
Customer support specialist job in Phoenix, AZ
Park 6 Logistics is a forward-thinking logistics company committed to delivering efficiency, precision, and innovation across our operations. We believe that strong strategy and clear communication are essential to sustainable growth. Our team thrives in a collaborative, results-driven environment where ideas are valued and execution matters.
Job Description
We are seeking a dedicated and detail-oriented CustomerSupportSpecialist to join our Phoenix team. In this role, you will serve as a key point of contact for clients, ensuring timely communication, accurate information, and exceptional service. This position is ideal for someone who thrives in a fast-paced environment and takes pride in delivering solutions with clarity and professionalism.
Responsibilities
Serve as the primary contact for customer inquiries via phone, email, and internal systems
Provide accurate information regarding shipments, orders, and service updates
Resolve customer concerns efficiently while maintaining a high standard of service
Coordinate with internal teams to ensure smooth operational workflows
Document interactions and maintain organized, up-to-date records
Identify opportunities to improve customer experience and service processes
Qualifications
Strong communication skills, both written and verbal
High attention to detail and strong organizational abilities
Ability to manage multiple tasks and priorities effectively
Professional demeanor with a customer-focused mindset
Proficiency with basic computer systems and office software
Ability to work independently and collaboratively within a team
Additional Information
Competitive salary ranging from $51,000 to $55,000 per year
Growth opportunities within a stable and expanding organization
Skill development through hands-on experience and team collaboration
Supportive and professional work environment
Full-time position with long-term career potential
$51k-55k yearly 1d ago
Specialist I, Customer Service
ASM International Nv Inc. 4.7
Customer support specialist job in Phoenix, AZ
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future
As a Specialist I, Customer Service you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customer service experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
* Bachelor's degree or equivalent experience (5+ years in a related field)
* Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 6d ago
CUSTOMER SERVICE REPRESENTATIVE I
Ace Parking Management, Inc. 4.2
Customer support specialist job in Phoenix, AZ
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find!
Accountability
Welcoming travelers to the airport/city with a smile and friendly greeting.
Answering traveler questions about the ground transportation network.
Directing travelers to the staging zone for their chosen mode of ground transportation.
Using handheld electronic devices to verbally communicate, log, and research ground transportation information.
Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on all ground transportation options.
Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
Family
* Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Greet customers with a friendly and helpful attitude, assisting them with ground transportation options.
Keep surrounding area clean and free of debris, including trash cans.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and pick up directions as needed.
Profitability
Maximize profitability by providing exceptional customer service.
Perform cleaning and clearing debris from areas and walkways.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Vacation/Sick pay
Holiday pay
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$31k-37k yearly est. 7d ago
Customer Service Representative
Vertisystem (A Mouri Tech Company
Customer support specialist job in Scottsdale, AZ
*This is a part-time role to work on Weekend (Sat-Sun) shifts.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. The candidate must reside in Scottsdale, AZ or nearby areas to apply for this role.
Responsibilities:
Make outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution
Work in a collaborative team atmosphere and independently
Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records
Scheduling flexibility is required as some shifts require late evening or weekend hours
Read and Speak English fluently, an additional language is a bonus but not essential (Spanish)
Qualifications:
2+ years' experience in a phone-based call center role or equivalent
Some sales experience or equivalent preferred
Welcome a challenge and your competitive spirit drives you to win in performance metrics
Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy
Go the extra mile with customer service excellence to make sure customers leave with a smile
You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion
Customer-focused, you value customer engagement and advocacy with an interest in relationship management
Welcome change and are always looking for ways to improve
Must be able to work one of the weekend shifts
$28k-37k yearly est. 2d ago
Client Services & Operations Specialist
Asset Mark 4.1
Customer support specialist job in Phoenix, AZ
Are you ready to make an impact? We're looking for passionate, detail-driven professionals to join our Advisor Services, Account Operations, and Transfer teams. In this role, you'll be at the heart of helping financial advisors deliver exceptional experiences to their clients. From seamless account setup and maintenance to efficient transfers and top-tier service, you'll play a key role in driving advisor success. If you thrive in a fast-paced, collaborative environment and love solving challenges that matter, this is your opportunity to grow your career while making a real difference.
We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Phoenix, AZ office.
The Job/What You'll Do
Serve as a primary point of contact for advisors and their staff, providing guidance on account opening, funding, maintenance, and transfer requests.
Manage a queue of service cases, ensuring timely and accurate resolution of inquiries and operational tasks.
Review and process transfer paperwork accurately and efficiently, including ACAT, Non-ACAT, and DTC transfers.
Track incoming and outgoing transfers, resolving issues and NIGO items promptly.
Collaborate with internal teams and partner custodians to process transactions such as contributions, withdrawals, investment changes, and transfers.
Provide training and support on platform usability and administrative processes.
Take ownership of requests, follow through to completion, and maintain clear communication with stakeholders.
Ability to assess and minimize risk to organization.
Conduct daily audits to ensure accurate books and records.
Report feedback on process improvements and help manage firm risk by setting appropriate expectations.
What Makes This Role Exciting
Highly collaborative, team-oriented environment.
Opportunity to build relationships with advisors and contribute to their success.
Clear career paths into Relationship Management, leadership, training, or analytics roles.
Exposure to the financial services industry and operational best practices.
What We're Looking For
Skills:
Exemplary communication skills: written and verbal
Ability to manage multiple cases and priorities effectively
Proficiency with common business tools (Email, Excel, Teams)
Attributes:
Customer service mindset and willingness to learn
Adaptability in a fast-paced environment
Collaborative and resourceful problem solver
Self-motivated and ownership mentality
Preferred:
Financial services or banking experience
Bachelor's degree and/or Series 6 or 7 licenses
Knowledge of transfer processes (ACAT, Non-ACAT, DTC)
Experience
1+ year of customer service or financial services experience (required). Familiarity with account operations, brokerage, or wealth management is a plus.
Compensation & Benefits
Competitive salary with bonus eligibility. Comprehensive benefits package. Hybrid work schedule available for candidates near Phoenix, AZ.
Role Specific Attributes
Advisor Services Service Specialist
* Phone experience: Inbound/outbound
* Email experience; ability to research and take ownership of questions and requests from advisors
* Ability to explain complex information to advisors through exemplary communication skills
Partner Custodian Operations Specialist
* Provides support to our advisors through maintenance items on open/active accounts within their existing book of business
* Works with our partner custodians to coordinate processing of maintenance requests.
Partner Custodian Case Manager
* Works with our partner custodians to coordinate processing of maintenance requests.
Transfer Specialist
* Ensuring accurate, efficient, and timely execution of transfer process
* Managing complex transfer issues for both incoming and outgoing transfers
* Working with contra firms and internal teams to successfully execute transfers
Account Operation Specialist
* Working with contra firms and internal teams to successfully execute transfers
As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
Compensation: The Base Salary range for this position is between $55,000-$65,000.
This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.
Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.
#LI-hybrid
#LI-TE 1
Who We Are & What We Offer:
We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work.
Our Mission
Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.
Our Values
Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.
We believe in:
* Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities.
* Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships.
* Unyielding Integrity, doing what's right, always. Even when it's hard.
* Collective Respect, in being authentic, inclusive and valuing all voices while winning together.
* Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.
These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family.
Our Culture & Benefits
Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life.
* Flex Time or Paid Time Off and Sick Time Off
* 401K - 6% Employer Match
* Medical, Dental, Vision - HDHP or PPO
* HSA - Employer contribution (HDHP only)
* Volunteer Time Off
* Career Development / Recognition
* Fitness Reimbursement
* Hybrid Work Schedule
As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
$55k-65k yearly 7d ago
Customer Service Advisor - Express
Cobblestone Auto Spa
Customer support specialist job in Phoenix, AZ
JOB TITLE:
Customer Service Advisor
FLSA STATUS:
Non-Exempt
JOB STATUS:
Full Time or Part Time
REPORTS TO:
Site Manager, Assistant Site Manager, or Lube Manager (varies based on
business need)
DIRECT/ INDIRECT REPORTS:
None
EFFECTIVE DATE:
6/1/2025
Position Overview
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
Identify customer needs through open-ended questions and active listening
Educate customers on available wash and detail packages, highlighting features, benefits, and value
Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
Promote and sell memberships, including Fast Pass and Unlimited programs
Present and explain current promotions and incentives to encourage additional purchases
Assist customers with payment transactions at the kiosk and answer general inquiries
Overcome objections with professionalism and empathy to guide customers to the best solutions
Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
Perform other duties as assigned to support the team and site performance
Education and Experience
High School Diploma or equivalent preferred, not required
Prior customer service or sale experience preferred, not required
Must be able to successfully pass a background check in accordance with company policies and applicable laws
Must be at least 16 years of age (or older where required by law or safety regulations)
Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
Basic understanding of customer service principles and practices
Familiarity with point-of-sale systems
Awareness of Spotless Brands' wash services, detain offerings, and membership options
General knowledge of company policies and operational procedures
Skills
Excellent communication skills, including active listening and clear, persuasive speaking skills
Strong customer service and people skills; ability to build rapport quickly
Sales-minded with the ability to highlight value and drive conversions
Effective organizational and time management skills
Ability to multitask in a fast-paced, customer-facing environment
Abilities
Ability to work independently while remaining team focused
Ability to remain calm and professional under pressure or high-volume periods
Ability to adapt communication style to meet different customer needs and personalities
Ability to operate or learn to operate point-of-sale and kiosk systems
Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
Ability to twist, carry, reach, push, and pull frequently
Ability to lift and carry 50 pounds without assistance for work-related materials
Ability to work outdoors and be efficient in all weather conditions
Ability to work on your feet in a fast-paced, physically active environment
Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
Use of personal protective equipment (gloves, eyewear, etc.. ) as required
Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
$28k-36k yearly est. 8d ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer support specialist job in Gilbert, AZ
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$20k-34k yearly est. 60d+ ago
Customer Service/claims (Benefits and Eligibility Specialist ) Phoenix, AZ
Sunrise Systems, Inc. 4.2
Customer support specialist job in Phoenix, AZ
Benefits and Eligibility Specialist
full time 40 hrs a week. Mon - Fri
Benefit and Eligibility Specialist
8 Weeks - Contract to hire
Phoenix, AZ
Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.
- Phoenix Training Location: 1990 W. Camelback Road, Phoenix, AZ 85015
Job Description:
This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy.
This may require specialists to follow up with applicants a number of times.
This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy.
This may require specialists to follow up with applicants a number of times.
Required Skills
2+ Years of Customer Service experience
Ability to work onsite and have reliable transportation
Education
High School Diploma
Preferred Skills
Experience Performing Eligibility Reviews
$34k-43k yearly est. 2d ago
Bilingual Customer Service and Sales Representative
American Family Insurance Group 4.5
Customer support specialist job in Phoenix, AZ
You will provide support to insureds and agencies, and internal and external partners. Handle each interaction with a genuine desire to connect with the caller while adapting the support to the customer's needs. Take ownership of each interaction while advocating for the customer. Develop (or evolve) knowledge necessary to provide expected support. Understand and maintain measurements while living our values.
The Customer Service Representative provides service through several direct/indirect customer contact channels. Representatives will resolve service issues in an unscripted customer care center environment with a focus on one call resolution. Accepts ownership of the interaction and provides a service, assesses customer needs and advises policy coverage and options
Position Compensation Range:
$25.00 - $31.88
Pay Rate Type:
Hourly
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Job Level Summary
* If you don't currently hold your Property & Casualty Producer's License, American Family will assist you in obtaining your license after offer acceptance.
* We require working skills developed through formal training or work experience.
* We identify the problems and all relevant issues in straightforward situations, assess each using standard procedures.
* We work within established procedures with a moderate degree of guidance.
Primary Accountabilities
* You will respond to customer interactions regarding billing, policy coverage, and policy changes. Interactions may occur through multiple customer contact channels such as phone, email, e-form, chat, and social media platforms.
* You will accept ownership of requests and provide service to ensure complete customer satisfaction.
* Empowered to take risks and make exception decisions. Review the situation to ensure decision is appropriate for both the customer and us.
* We ask probing questions and listen, showing interest and compassion to provide customers with a high-touch customer experience for all interactions and programs.
* We build relationships with customers to maintain a high level of client retention and product loyalty, educating and advising on our insurance needs.
* Communicate with partners to collaboratively supportcustomers through multiple programs.
* Stay abreast and follows organization processes, assisting customers following federal and state regulations.
* Live the One AmFam culture, collaborate cross-divisionally to achieve a seamless customer experience.
* Help with peer development through information and knowledge sharing.
* Embrace the LEAN concepts in daily work, identifying opportunities for improvement and making recommendations for change
* Attend scheduled training class, and participates in development opportunities to further expand Customer Service skills.
* In this primarily home-based role, you will spend 80% of your
time (4+ days per week) working from home, proximate to Phoenix, AZ (within approximately 35-50 miles). On
occasion you may be asked to travel to an office location for in
person engagement activities such as team meetings, trainings,
and culture events.
* #LI-Remote
Additional Information
* Offer to selected candidate will be made contingent on the results of applicable background checks
* Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
* Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-PT1
$25-31.9 hourly 7d ago
Customer Service Representative
Brady Corporation 4.7
Customer support specialist job in Phoenix, AZ
The Customer Service Representative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer needs, fostering satisfaction, and upholding our commitment to excellence. The ideal candidate is service-oriented, enthusiastic, and dedicated to creating positive outcomes for our customers and the team.
Act as a customer advocate to resolve product, delivery, and service issues effectively.
Process sales orders within two (2) hours of receipt and assisting with expedited requests as needed.
Ensure order accuracy by verifying customer purchase orders and making necessary corrections.
Communicate order delivery statuses promptly via email or phone.
Follow up on open quotes to address customer inquiries, involving Solutions Consultants when required.
Provide Tier 1 support for service and software-related needs, escalating technical support cases, as necessary.
Manage customer accounts by processing Return Merchandise Authorizations (RMA) for credit or replacement.
Contribute to the team's overall success through assigned tasks and responsibilities.
* Promote a collaborative and respectful workplace environment.
Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment.
Company Profile:
Professional Services
In buisness over 20 years
Customer Service Specialist Your Role:
This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support.
Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events
Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation
Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support
Engage customers through social media and internal platforms to strengthen community, momentum, and connection
Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options
Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions
Provide administrative and operational support to ensure seamless execution of customer-facing activities
Customer Service Specialist Background Profile:
2+ years of experience in a Customer Service Specialist, CustomerSupport, Customer Success, or client-facing role
Experience supporting live events, programs, or customer communities preferred
Strong communication skills with a warm, confident, and professional presence
High comfort level learning systems, databases, and internal processes
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.
Features and Benefits of Client:
Paid time off and paid holidays
Medical Dental Vision
Career growth and advancement opportunities
Ongoing personal and professional development programs
A high energy, people centered work environment
$30k-37k yearly est. 1d ago
Commercial Lines CSR
Insurance Recruiter Services
Customer support specialist job in Phoenix, AZ
$40,000 per year to $55,000 per year
is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote
The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.
This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.
Core Duties and Responsibilities:
Client Service & Support
Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
Respond to client inquiries in a timely, professional manner
Build strong, long-term relationships with clients through consistent, high-quality service
Policy & Account Management
Process endorsements, renewals, audits, cancellations, and policy changes
Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
Review policies, confirms endorsements, and binders for accuracy
Maintain complete and accurate documentation in the agency management system
Renewals & Marketing Support
Assist with renewal preparation, including gathering underwriting information and documentation
Support account managers and producers with marketing submissions and proposals
Track follow-ups, suspense items, and carrier responses
Carrier & Internal Coordination
Communicate with insurance carriers to obtain policy information, endorsements, and documentation
Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
Escalate issues when appropriate to maintain client satisfaction
What You'll Be Supporting
General Liability
Business Owners Policies (BOPs)
Commercial Auto
Workers' Compensation
Professional Liability (E&O)
Property & Umbrella Coverage
(Experience with small business package policies is a plus)
Qualifications & Skills
Required:
Active Property & Casualty insurance license
2+ years of experience in commercial insurance service or account management
Strong understanding of commercial insurance coverages and terminology
Excellent organizational, communication, and customer service skills
Ability to manage multiple priorities and meet deadlines
Proficiency with agency management systems (AMS360 experience preferred)
Preferred:
Experience within the independent agency model
Familiarity with certificates, endorsements, and renewal workflows
Why Join Us?
Collaborative, people-first culture
Opportunity to work with experienced professionals in a growing agency
Competitive compensation and benefits
Career development and ongoing training opportunities
Who You Are
You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.
Essential Physical Requirements
Must be able to work from a sitting position for extended periods of time.
Must be willing and able to work in front of a computer monitor for extended periods of time.
Must be able to work on a standard computer keyboard for extended periods of time.
Must be able to work in a cubical environment during the workday with limited or no distraction.
Employee Benefits Include:
Medical Plan
Dental Plan
Vision Plan
401k
Live Health Online
Life Insurance
Disability
Supplemental Benefits
No waiting period to use accrued PTO
Training
Employee Assistance Program
National Discounts & much more!
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
$40k-55k yearly 2d ago
Customer Service Representative
Arcadia Cold Storage & Logistics
Customer support specialist job in El Mirage, AZ
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives - establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
Position Overview and Purpose
This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner.
Essential Functions and Basic Duties
Develop and maintain customer relationships in a professional manner
Process hold/release of inventory
Review receipts/outbounds for accuracy
Invoice and verify accounts accurately and in a timely manner
Generate customer reports per customer request as needed
Verify inventory and notify customers of potential shortages
Ensuring electronic transactions are not failing
Coordinate with Operations on special customer requests, expediting when necessary.
Serve as first point of contact to resolve customer issues.
Maintain and file documentation in an organized and comprehensive way.
Perform other duties and special projects as needed.
Qualifications
High school diploma or GED required
Excellent verbal and written communication skills.
Excellent organizational skills, including ability to multi-task and prioritize workload.
Proficient computer skills, including Microsoft Office Suite.
Strong sense of urgency and ability to meet deadlines.
High level of attention to detail.
Willingness to carry out procedures as directed.
Understand and follow verbal instruction, written instruction, and company policies
Comfortable working independently or as a team.
Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-37k yearly est. 7d ago
Route Service Representative
Watermill Express LLC
Customer support specialist job in Phoenix, AZ
Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format.
As a Route Service Representative you will be assigned a company vehicle to use for your assigned route. Your basic job duties include safely driving to each refill kiosk, performing daily routine cleaning, basic maintenance, repair, and trouble-shooting of our purified water and water and ice units.
This position works independently and you must take pride in your work.
You are eligible for:
Company Vehicle. Drive home daily
Starting hourly rate is $15.50
No Cost Employee Only Medical + $900 employer paid Health Savings Account
Dental and Vision plans
401(k) and Roth with Immediate Company Match and Vesting
8 days of accrued Paid Time Off the first year. Accrue up to 26 days per year.
Paid Holidays
Duties and Responsibilities for the Position
Follow safety guidelines and act in safe manner
Clean and sanitize outside vending areas
Verify component functionality
Drive company vehicle to company locations/units throughout assigned area*
Perform basic maintenance, repair, and trouble-shooting of units
Collect water samples
Other duties as assigned
Qualifications, Requirements, Basic Skills and Abilities
Team player with positive attitude
Problem solver
Troubleshooter
Mechanically inclined
Use and maintain hand tools
Detail/task oriented
Ability to work independently
Ability to work required schedule
Clean motor vehicle record and current valid driver's license
Minimum Physical Requirements Include
Ability to lift 50 pounds
Capable of climbing ladders, walking, standing, stooping and bending
Ability to work safely in limited space inside water/water-ice kiosk
Ability to work in heat and cold
Ability to safely operate a motor vehicle
Ability to work overtime including some weekend or evening work
Required Education and Preferred Experience
Prior experience working with hand tools is desirable
Maintenance experience or previous training preferred
*This position is considered safety sensitive due to the essential requirement of operating a company vehicle on public roadways
If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today!
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$15.5 hourly 5d ago
Solutions Center Representative
Pyramid Consulting, Inc. 4.1
Customer support specialist job in Scottsdale, AZ
Immediate need for a talented Solutions Center Representative. This is a 12-month contract, with potential for project extension opportunity with long-term potential and is located in Scottsdale, AZ (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-01626
Pay Range: $18 - $19 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provides outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.
Key Requirements and Technology Experience:
Key Skills; Customer Service
Associate degree/bachelor's degree
Our client is a leading Financial industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$18-19 hourly 2d ago
Truck Service Advisor I
Travelcenters of America 4.5
Customer support specialist job in Phoenix, AZ
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
Job Summary
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
Have extensive knowledge of the products we sell and the services we provide
Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Ensure the cleanliness of service counters, showroom, and customer restrooms
Maintain the safety of both our customers and team members
What we'd like to see:
A dedicated individual who works well with others and is excited to be part of our team!
High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customer service experience; experience in repair or parts shop preferred
Presents self in a professional manner to customers, management, and coworkers.
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license
With us, you'll enjoy:
Competitive wages
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On-site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit *************************************************************
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Disclaimer
This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
$34k-39k yearly est. 5d ago
Customer Service Representative
Hire Score LLC
Customer support specialist job in Scottsdale, AZ
Join a growing environmental services firm with offices across the U.S., known for hands-on leadership and supportive teams. As a Customer Service Representative, you'll serve as the voice and face of our client-building trust, resolving complex issues, and ensuring every customer feels heard and valued.
This role is ideal for someone who genuinely enjoys helping others, brings empathy and professionalism to every interaction, and values being part of a collaborative, service-driven team. The ideal candidate has a strong foundation in customer service, excels at problem-solving and conflict resolution, and is motivated to make a meaningful impact every day.
What You'll Do:
Deliver outstanding support through phone, email, and other channels-responding promptly, accurately, and with a positive attitude.
Understand and anticipate customer needs, providing thoughtful, effective solutions that ensure satisfaction and loyalty.
Handle escalated or complex issues with professionalism, empathy, and a focus on long-term resolution.
Build genuine relationships by engaging customers in open, helpful, and solution-oriented communication.
Process orders and maintain accurate records of customer interactions using CRM and ticketing systems.
Think creatively to develop innovative solutions and process improvements that elevate the customer experience.
Collaborate across departments to ensure smooth order fulfillment, issue resolution, and service consistency.
Proactively identify trends and recommend strategies to enhance retention and overall customer satisfaction.
Follow best practices and communication standards that reflect company values and service excellence.
Qualifications:
3+ years of customer service experience, preferably in a senior or escalation-handling capacity.
Expertise in CRM and support platforms (will work with Zendesk -ticketing system-Zendesk or other similar ticketing system preferred)
A calm, empathetic demeanor with the ability to de-escalate and resolve challenging situations.
Exceptional communication skills-clear, professional, and persuasive both verbally and in writing.
Strong analytical and problem-solving skills, with attention to detail and sound judgment.
Excellent organizational abilities, including multitasking and prioritizing under pressure.
A collaborative spirit, eager to support both customers and teammates
$28k-37k yearly est. 2d ago
Specialist I, Customer Service
ASM International Nv Inc. 4.7
Customer support specialist job in Phoenix, AZ
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future
As a Customer Service Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customersupport experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 7d ago
Bilingual Customer Service and Sales Representative
American Family Insurance Group 4.5
Customer support specialist job in Phoenix, AZ
You will provide support to insureds and agencies, and internal and external partners. Handle each interaction with a genuine desire to connect with the caller while adapting the support to the customer's needs. Take ownership of each interaction whi Customer Service, Sales Representative, Bilingual, Customer Experience, Representative, Sales, Retail, Manufacturing
How much does a customer support specialist earn in Avondale, AZ?
The average customer support specialist in Avondale, AZ earns between $27,000 and $52,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Avondale, AZ