Service Planning Agent
Customer support specialist job in Omaha, NE
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Service Sales Support
Customer support specialist job in Omaha, NE
Key Responsibilities:
Customer Service
Serve as a primary contact for customer inquiries via phone, email, and chat.
Provide product information, pricing details, availability, and order status updates.
Resolve customer issues efficiently and escalate complex matters to the appropriate departments.
Maintain detailed customer records and ensure accurate data entry within CRM or ERP systems.
Manage returns, replacements, and warranty requests according to company policies.
Sales Support
Assist sales representatives with quotes, proposals, contracts, and order documentation.
Prepare and process purchase orders, sales orders, invoices, and shipping documents.
Track open orders and follow up on pending items with internal teams such as production, logistics, and finance.
Support sales reporting by compiling data, generating dashboards, and monitoring performance metrics.
Coordinate with marketing for sales materials, product catalogs, and promotional campaigns.
Communication & Coordination
Collaborate across departments to ensure accurate order fulfillment and customer satisfaction.
Communicate changes in product availability, lead times, or special requirements to both customers and internal teams.
Schedule and support customer meetings, demos, and follow-ups for the sales team.
Administrative Duties
Maintain organized files, order records, and customer databases.
Assist in updating pricing sheets, product lists, and internal documentation.
Support onboarding of new customers or distributors with required forms and documentation.
Qualifications:
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customer service, inside sales, or sales support.
Strong communication and interpersonal skills.
Proficiency in CRM/ERP systems (Salesforce, NetSuite, SAP, or similar).
Excellent organizational and time-management abilities.
Strong problem-solving skills and attention to detail.
Ability to multitask and work in a fast-paced environment
Customer Experience Coordinator
Customer support specialist job in Omaha, NE
Job DescriptionSalary:
TFL, a leading live entertainment and technology company, has a fantastic opportunity for a Customer Experience Coordinator to join our team on-site at our Omaha, NE office.
(Tickets For Less)
At TFL, we are passionate about creating
Memories For Life
for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.
With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate over 20 years of providing high-rated service to the local community. Recently named to the KC Business Journals Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala. and Omaha, Neb.
Reports to: Sales Manager, Omaha
Responsibilities & Job Duties (include, but are not limited to):
Provide best-in-class service to our TFL retail and private-label customers through all available means of communication
Work in the Point-of-Sale system to assist customers on ticket purchases and delivery
Deliver industry-leading customer experience with tone, empathy, confidence, and attention to detail
Develop and create solutions to customer issues efficiently and effectively
Execute CRM strategy, effectively maximizing HubSpot capabilities
Utilize Customer Relationship Management tools for recording customer communication and interactions. Ensuring proper procedures for all interactions
Work collaboratively with other team members to achieve departmental and company goals
Actively contribute ideas and potential improvements to team members and management
Proactively engage in protecting company assets through vigorous fraud prevention and cash handing procedures, actively assessing credit card misuse or abuse
Qualifications:
Bachelors degree in a related field preferred
Must have a passion for sports and/or live entertainment
Retail, travel, event, sports or live entertainment experience considered a plus
Excellent verbal and written communication skills
Self-motivation, attention to detail and strong organizational skills required
Must be able to work independently and as part of a team in a group setting
Strong ability to multi-task
Must be available to work under pressure in a fast-paced environment
Must have an eye for detail
Benefits:
Competitive salary
Discretionary performance bonuses
401k with company match
Unlimited vacation
Medical/Dental/Vision insurance
Long-term and short-term disability
Life insurance
Paid parental leave
Perks:
$1,000 employee ticket credit
Employee referral program
Casual Dress Code
Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!
Customer Care Expert
Customer support specialist job in Omaha, NE
Start Date: January 26, 2026 - Training is 6 weeks on-site in the Omaha, NE office. There is no PTO allowed during training.
Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training.
Hourly Rate: $25 per hour
Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.
Bready* to make a change?
As a Senior Customer Care Specialist - International, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Senior Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments.
About this roll*
Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers
Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers
Conduct Toast procedures to escalate and coordinate the customer response in accordance with Toast values
Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledge base articles, and the experience gained from performing the roll
Do you have the right ingredients*?
2 + years of experience in a role responsible for customer satisfaction and championing the customer experience
Success operating independently and navigating competing priorities in a constantly changing environment
Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast-native hardware
Strong verbal and written communication, organizational, and influencing skills
Special Sauce* (Non-essential Skills/Nice to Haves)
Experience answering incoming phone calls, emails, and chats through a ticketing system
Experience working in the tech industry or for a SaaS company
Open to schedules that may include weekends, holidays and nights
AI at Toast
At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Spread of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
*Bread puns encouraged but not required
The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyBilingual Resident Relations Specialist
Customer support specialist job in Omaha, NE
Division Summary: NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,500 multi-family homes and 3.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 - NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.
Job Summary: The Bilingual Resident Relations Specialist will play a vital role in creating a positive leasing and living experience for residents by serving as the primary point of contact for resident communication and customer service. The role focuses on fostering strong resident relations, ensuring timely and effective communication supporting the overall satisfaction and retention of new and existing residents. The ideal candidate will have a talent for building meaningful connections, understanding lease administration, and matching individuals with the right housing options or internal support services. Bilingual fluency is essential to serve our diverse community effectively.
Essential Functions:
Acts as the primary on-site point of contact for Spanish-speaking residents and prospects, providing bilingual support throughout the application, lease administration, move-in/out, rent collection, and lease enforcement process.
Assists residents with understanding of rental agreement terms and conditions, community policies, work order protocol, and addresses general inquiries and concerns to ensure clear and effective communication.
Translates and/or reviews community documents, notices, and signage to ensure clear communication for Spanish-speaking residents.
Manages a high volume of phone calls and office traffic with a high standard of customer service to walk-ins/prospective residents, current residents and vendors/contractors; maintains accurate records of prospect/resident interactions in software and keeps Property Manager informed on outstanding or recurring issues.
Assists in conflict resolution and works closely with the Property Manager as needed to ensure timely resolutions to resident concerns.
Provides professional and engaging property and apartment tours that are tailored to the needs/requests of the prospective resident(s).
Completes the lease application, verification processes, and move-in orientation in compliance with company processes and procedures.
Handles rent payments, deposits and fee calculations in accordance with company processes and procedures.
Assists Property Manager in maintaining an efficient new move-in schedule and inspection of move-out/vacancies that minimizes rent loss.
Performs lease renewals and monitors lease expirations.
Assists with training of other leasing agents.
Manages the corporate apartment and clubhouse rental processes (if applicable).
Support leasing and management team with a variety of administrative duties to include, data entry, file maintenance, communication follow-up, key and garage log management, distribution of newsletters/flyers, report preparation and distribution, and execution of daily office opening/closing procedures.
Assists Property Manager in coordinating resident events, community engagement activities, advertising, and marketing campaigns.
Conducts all business in accordance with company policies and procedures, Fair Housing Laws, Fair Credit Reporting Act, and all other laws pertaining to residential property management.
Demonstrates Company Core Values.
Reasonable and reliable attendance and timeliness when reporting to work and completing work.
Interacts well with others.
Other duties as assigned.
Education/Experience/Qualifications:
High School diploma, or equivalent.
1 year of prior experience in customer service, sales, and/or property management.
Bilingual in Spanish.
Required Skills / Abilities:
Excellent communication and interpersonal skills.
Strong customer service and de-escalation skills.
Ability to complete Fair housing training within 30 days of employment; aptitude to explain and implement related policies, procedures, and lease administration with co-workers and residents/prospective residents.
Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Proficiency with Microsoft Office - Outlook, Excel, Word, and PowerPoint.
Special Demands/Physical Requirements:
Requires the ability to withstand physical activity and navigate the property to include; walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility and standing for extended periods of time.
Maintaining a valid driver's license and reliable transportation for travel between properties is required.
Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.).
EEO Statement: NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.
Auto-ApplyCustomer service / Onsite Support
Customer support specialist job in Lincoln, NE
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Customer service / Onsite Support
Location:
Lincoln, NE
Duration: 6+ Months
Job Description:
1-2 years customer service/hospitality experience
Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization.
Qualifications
Customer service, customer care, call center experience
Additional Information
For more information, Please contact
Anshul Kumar
************
******************************
Easy ApplyAll Position - Sales, Customer Retentions, Delivery Specialists
Customer support specialist job in Omaha, NE
Give us a Year - We will give you a Career!
At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you!
Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it!
Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico.
Included is a comprehensive benefits package that includes:
· How would you like to have Sundays off? Yes, every Sunday we are closed!
· Paid time off including vacation, personal days, and holidays
· Medical, Dental, Vision, Short Term Disability
· Company paid Long-Term Disability and Life Insurance
· Employee Assistance Plan
· 401k Plan with a company match
· Bonus & commission opportunities paid monthly!
· Ongoing training and development
· A family friendly work environment
· Rewards for service
Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you!
General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily!
Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages.
Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising.
Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.
Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal.
Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required.
Education and Experience
· Must have a high school diploma or equivalent or at least 1 year of working experience
Required Skills and Competencies
· Must have a valid state driver's license and safe driving record
· Must be 18 years of age or older
· Bi-lingual is a PLUS!
Physical Requirements
· Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds
You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials s is an Equal Opportunity Employer
Customer Support & Sales Agent
Customer support specialist job in Omaha, NE
This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated. Pay ranging from $19-20/hr based on location & experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Basic computer skills - Understanding of Microsoft Office Suite
- 2-5+ years of Customer Service experience and/or Sales experience
- Organized, reliable, & meet deadlines
- Strong written and verbal communication skills - Retail experience
- Bilingual (English/Spanish)
- Microsoft Excel
- Logistics experience/supply chain experience
- Experience with FedEx, UPS, USPS, etc.
Customer Experience Specialist I
Customer support specialist job in Lincoln, NE
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Operate in a call center environment as a customer success advocate.
- Answer high-volume, inbound calls or texts from current customers promptly.
- Perform routine data entry and validation tasks.
- Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties.
- Interact with multiple departments to expedite processing and/or issue resolution.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Mortgage and/or financial services call center experience is a plus.
- Bilingual Spanish is a plus.
- General understanding of applicable Federal, State, and Local Mortgage Regulations a plus.
Skills and Job-Specific Competencies:
- Capable communicator (written and oral).
- Strong negotiation skills with the ability to effectively resolve problems.
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.).
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141855
### Place of Work
On-site
### Requisition ID
141855
### Application Email
****************************
Easy ApplyCustomer Connections Representative
Customer support specialist job in Lincoln, NE
Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place.
Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************
ESSENTIAL FUNCTIONS50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes:
Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction;
Meeting and exceeding established qualitative standards;
Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives;
Working with difficult customers to resolve issues; and
Maintaining a high level of engagement, positive attitude, and professional appearance always.
40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes:
Meeting and exceeding established individual and department quantitative standards;
Providing comprehensive records on all interactions as information is received;
Taking advantage of upselling opportunities whenever they arise; and
Understanding policy coverages and having a strong knowledge of company products, processes, and procedures.
10% Performs other responsibilities as assigned, which includes:
Assisting as needed within the customer connections department;
Assisting with process improvement planning and implementation;
Assisting with and participating in team functions and events for the customer connections department; and
Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams.
The list of essential functions is not exhaustive and may be substituted as necessary.
EXPERIENCE AND SKILL REQUIREMENTS
Four to six years of customer support experience.
Consistent and reliable attendance is an essential function to this position.
Strong verbal and written communication skills.
Strong listening skills.
Familiarity with ACD telephone systems and practices preferred.
Customer focus and adaptability to different personality types.
Ability to set and manipulate priorities and manage time effectively.
Word processing and spreadsheet software proficiency required.
Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness.
EDUCATION AND CERTIFICATION REQUIREMENTS
Associate degree in business or related field or equivalent.
PHYSICAL AND WORK SCHEDULE REQUIREMENTS
May require work in excess of 40 hours a week in order to complete functions of position.
Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage.
Ability to work at a computer up to eight hours a day.
Sign-on bonus guaranteed and training bonus program in place.
Auto-ApplyClient Specialist
Customer support specialist job in Omaha, NE
Job DescriptionDescription:
Ready to make an impact every day?
Join us as a Client Support Specialist and help connect great people with great opportunities. If you love solving problems, supporting others, and thriving in a fast-paced environment, this is your chance to shine and grow with a team that values you.
Now Offering $350 HIRING BONUS!
New Employees hired will be awarded a $350 bonus upon completing 30 days of employment with perfect attendance.
Company Overview
Job Source USA is a staffing agency specializing in light industrial talent for manufacturing, warehouse, logistics, and distribution operations. We focus on delivering dependable workers quickly and consistently.
Our approach is built on speed, reliability, and safety. Clients trust us to solve real workforce challenges through disciplined processes, strong screening, and hands-on field support. The result is a stable, productive workforce our clients can count on.
Job Summary
The Client Specialist serves as the primary communication between Job Source USA, our light industrial clients, and our workforce. This role is responsible for managing the flow of job orders, candidate submissions, client feedback, and workforce coordination. The Client Specialist manages and grows light industrial client accounts while ensuring workforce readiness, compliance, and operational performance. The focus is on building strong client relationships, streamlining the submission and placement process, and acting as the day-to-day account manager for both clients and candidates to ensure consistent service, clear communication, and high performance in a fast-paced environment.
Requirements:
Serve as the primary point of contact between Job Source USA and assigned light industrial clients.
Act as the central communication bridge between clients and candidates, ensuring accurate, timely submissions and placement decisions.
Manage the flow of job orders, candidate profiles, feedback, and placement updates.
Build and expand client relationships through consistent communication and operational support.
Receive job orders, manage priorities, and maintain client and workforce data in the ATS.
Partner with recruiting to align candidate supply with client production demands.
Initiate and manage background checks when required.
Coordinate and schedule drug testing to meet client and regulatory standards.
Prepare and format resumes to present candidates professionally, using the designated resume structure and style.
Required Qualifications
2+ Staffing, workforce management, or industrial operations experience preferred.
Strong written and verbal communication skills.
Strong proficiency in Windows, Microsoft Office, and ATS systems is required.
Proven ability to manage multiple client accounts and high-volume candidate flow.
Demonstrated success working toward aggressive performance targets.
Desired Skills
· Strong communication skills with the ability to quickly build rapport.
· Positive, high-energy attitude with a drive to succeed.
· Self-motivated with a strong sense of ownership and accountability.
· Resilient problem-solver who performs well under pressure.
· Highly organized with strong time management and follow-through.
Why You'll Love Working Here:
$26/hour starting pay, based on experience
100% employer-paid single plan medical and dental insurance
Matching 401(k)
PTO
Cell phone reimbursement
A fast-paced, team culture
CPC Processor Customer Support
Customer support specialist job in Lincoln, NE
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ **This is a Remote role (Call Center)** **- Full-Time: Wed-Sat 10pm-9am EST (4 10 hour days)** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance**
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Coordinator - Customer Service (Order Clerk) 1st shift Monday to Friday 8am to 5pm
Customer support specialist job in Omaha, NE
Requisition ID: 911025 Store #: WM0087 Optical Order Entry OMAHA Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you'll bring our most advanced technology and innovative products to our partners.
As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.
Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
The Customer Service Coordinator is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer.
MAJOR DUTIES AND RESPONSIBILITIES
Fully coordinate the ordering, assembly, packaging, premium inclusion and marking of frames for the monthly auto-kit mailings for our divisions. Maintain the customer lists of those accounts participating in these auto-ship mailings.
Receive requests for price quotations, orders, order changes, adjustments, and cancellations directly from customers and labs.
Achieve and maintain a rapport with customers and work to give them the best possible service.
Use a PC to retrieve customer information, stock status information, status of orders, and make changes to customer orders. Ensure that the correct codes are used for retrieving and inputting information and that the new and current product information is organized and filed correctly
Use Microsoft Office on a regular basis to make spreadsheets, write memos, and communicate with customers and other branches using e-mail.
Able to troubleshoot when confronted with problems or questions from co-workers and/or customers.
Must be cross-trained in all areas of the department and able to fill in for anyone in lieu of vacation or illness.
Write the documentation for all areas of the department. This means keeping the documentation up to date with new DVI programs, new PC programs and new responsibilities the department takes on.
Sort and deliver mail to inter-department personnel on a rotating basis. Also, responsible for mid-day dept. computer back-up on assigned week.
Understand and communicate company policies, procedures, promotions, and contracts in a diplomatic and cordial manner.
Maintain work area in a neat, clean, and organized condition.
Understand and follow all company and manufacturer's policies and procedures and ensure compliance with all attendance & safety rules and regulations. Maintain confidentiality of all proprietary and HIPAA protected information.
Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperate with other coworkers and demonstrate a good attitude. Perform an acceptable quantity and quality of work on time as required.
Provide proper training, work direction, and technical guidance for less experienced coworkers. Attend in-house or sponsored training meetings when necessary.
Perform other duties as assigned.
BASIC QUALIFICATIONS
High school diploma, GED or equivalent experience
3+ year(s) of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette and ability to maintain composure when dealing with difficult customer situations
Ability to perform all clerical and computer functions in support of the lab operations in addition to support of sales and marketing
Strong verbal and written communication skills
Good organizational skills, orientation to detail and numerical accuracy
Good PC skills including MS Office, Outlook, Word and Excel
Ability to lift/move up to 40 pounds
PREFERRED QUALIFICATIONS
Optical knowledge will be considered a preferred qualification
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs
Job Segment:
Clerical, Social Media, Administrative, Marketing
Community Engagement Specialist
Customer support specialist job in Omaha, NE
YES' mission is to serve homeless and at-risk youth by providing critically needed resources which empower them to become self-sufficient. YES provides these resources to youth experiencing homelessness through trauma-informed support, develops leadership and employment readiness of youth and partners with youth to advocate for systems of change.
Compensation: $19 hourly
Benefits:
Health
Dental
Vision
STD
LTD
Life and AD&D
Critical Illness
Accident
Hospital
Cancer
Separate vacation and sick leave banks
403b with employer match
Tuition Reimbursement
Continuing Education Opportunities
Awesome company culture!
Hours: Full-time - Monday-Friday, 9am-5pm (occasional weekend availability is required)
Day to Day
The Community Engagement Specialist is responsible for community outreach, providing basic needs, problem solving, crisis intervention, and referral information to run-away, homeless, street dependent, and youth in crisis.
Responsibilities:
Community Outreach
Meet youth and adult needs in the community by performing physical street outreach in known areas of youth hang outs. Examples are parks, local libraries, etc.
Partner with other local shelters to meet youth where they are at and offer resources on physical street outreach (this could include but is not limited to walking in wooded areas, uneven terrain, etc.)
Attend trainings, booths, resources fairs, parades as directed and needed to provide resources and information on resources, some weekends are required.
Assisting in building and maintaining relationships to support programs services by engaging volunteers, donors, as well as the greater community
Represent YES on committees/counsel relevant to resource partnerships.
Drop In Center
Assessing the physical needs of youth and providing basic needs services as appropriate, including, but not limited to, first aid, food, hygiene products, community resources, clothing items, etc.
Demonstrating knowledge of community resources available to youth for utilization in helping youth to meet their extended needs.
Assist with pick-ups, drop-offs, and sorting of donations.
Documenting all youth contacts, including any supplemental written reports as directed in a timely fashion, immediately reporting any significant problems or activities to the Lead.
Advocating for youth in appropriate life arenas including, but not limited to, interactions with family, law enforcement agencies, courts, and schools and by providing referrals for access to appropriate services.
Demonstrating an ability to use appropriate crisis intervention and problem-solving skills in providing basic services to youth.
Identifying unmet youth needs and assisting in securing resources to address those needs.
Being present on the floor during business hours at YES Outreach.
Assist with cleaning and upkeep responsibilities of the center.
Other duties and responsibilities as assigned by supervisory staff.
Encourage teamwork through modeling and cooperative interaction with colleagues, volunteers, and community partners.
Skills/Competencies/Requirements:
Twenty-one years of age.
Knowledge of child/adolescent development and pertinent issues affecting homeless youth and/or families.
Excellent written and verbal communication skills.
Case Management Experience.
Acceptance and respect for diverse populations.
Ability to develop and maintain working relationships with youth, young adults, and their families, other staff, professionals, community members, and law enforcement agencies.
Valid motor vehicle operator's license, current auto insurance, and ability to transport program youth is required.
Willingness to work non-traditional hours including evenings, weekends and holidays as needed or requested.
Ability to complete minor to moderate lifting.
Must successfully pass a criminal history and department of motor vehicles check, child abuse registry check, and drug screening.
Education:
Associate or bachelor's degree in human services, behavioral sciences, or a related field preferred.
Relevant experience and training will be considered in replacement of a completed degree.
YES is an EOE.
Lloyds Banking Group - Customer Support - Lincoln
Customer support specialist job in Lincoln, NE
End Date Friday 12 December 2025 Salary Range £25,000 - £25,000 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked A full-time branch-based opportunity working 35 hours per week.
Job Description
JOB TITLE: Customer Support
LOCATION(S): Lincoln. Working across our Lloyds and Halifax branches within a reasonable distance.
HOURS: 35 hours a week, including Saturdays
WORKING PATTERN: Full-time
SALARY: £25,000 increasing to £25,750 after 6 months in role
We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level.
About this opportunity
You'll begin your journey in one of our branches, providing face-to-face support to our customers. You'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities.
Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely. (we also connect via social media, web-chat and remote advice video calls)
Grow Your Career with Our Skill Progression Framework
At Lloyds Banking Group, we don't just offer jobs - we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.
Once you've built that foundation, we'll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.
About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions, who are excited to push boundaries and make change happen. Together, we can grow with purpose.
What you'll need
* Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
* The ability to quickly build relationships to give customers a fantastic experience.
* The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
* The commitment to deliver on your promises and going above and beyond for your customer.
* A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
* If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it's why we especially welcome applications from under-represented groups.
We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Private medical benefit with BUPA
* Share schemes
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 22 days' holiday (increases over time), with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
* Salaries are reviewed annually on 1 April as part of our annual pay review
Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Auto-ApplyCustomer Connections Representative
Customer support specialist job in Lincoln, NE
Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place.
Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************
ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes:
Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction;
Meeting and exceeding established qualitative standards;
Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives;
Working with difficult customers to resolve issues; and
Maintaining a high level of engagement, positive attitude, and professional appearance always.
40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes:
Meeting and exceeding established individual and department quantitative standards;
Providing comprehensive records on all interactions as information is received;
Taking advantage of upselling opportunities whenever they arise; and
Understanding policy coverages and having a strong knowledge of company products, processes, and procedures.
10% Performs other responsibilities as assigned, which includes:
Assisting as needed within the customer connections department;
Assisting with process improvement planning and implementation;
Assisting with and participating in team functions and events for the customer connections department; and
Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams.
The list of essential functions is not exhaustive and may be substituted as necessary.
EXPERIENCE AND SKILL REQUIREMENTS
Four to six years of customer support experience.
Consistent and reliable attendance is an essential function to this position.
Strong verbal and written communication skills.
Strong listening skills.
Familiarity with ACD telephone systems and practices preferred.
Customer focus and adaptability to different personality types.
Ability to set and manipulate priorities and manage time effectively.
Word processing and spreadsheet software proficiency required.
Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness.
EDUCATION AND CERTIFICATION REQUIREMENTS
Associate degree in business or related field or equivalent.
PHYSICAL AND WORK SCHEDULE REQUIREMENTS
May require work in excess of 40 hours a week in order to complete functions of position.
Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage.
Ability to work at a computer up to eight hours a day.
Sign-on bonus guaranteed and training bonus program in place.
Auto-ApplyRoute Jump Driver/Customer Representative
Customer support specialist job in Omaha, NE
Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business.
Come and join our family owned and operated company today!
Position
Route Jump Driver/Customer Representative
Responsibilities and Duties
Responsible for making accurate deliveries to customers
Responsible for covering PTO or Sick Days for all Routes
Assisting Drivers with run backs and special deliveries
Manage customer inventories
Build/maintain long term relationships with customers
Keep truck clean to our accreditation standards
Reporting truck maintenance issues through daily DOT log
Help facilitate customer agreement renewals
Responsible to make change customer invoices as needed
Daily load/unload of truck
Standards
Completion of daily deliveries
Maintain a professional appearance
Maintain safe driving practices
Consistent high customer service scores
Skills and Abilities
Able to lift up to 100 lbs
Ability to push & pull carts up to 500 lbs
Committed to creating raving fans
Strong math skills
Problem solving skills
High sense of urgency
Be able to adapt to changes throughout the day
Managing the efficiency of route
Good knowledge of strong internal compass
Benefits & Perks
Work an average of 40 hours a week for weekly pay of $800
In addition to excellent pay, we offer:
Health & Dental Insurance
Retirement
Company Paid Life Insurance
Paid Vacation
Weekly Pay
Our Core Values:
Integrity
Customer Service
Teamwork
Accountability
Innovation
Please check out our web site at ***************** to learn more about our 94-year-old company.
Customer Support Representative
Customer support specialist job in Lincoln, NE
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Skills Set Required: At least two years of customer service experience in a fast paced environment. Or 1 year medical terminology education/experience with 1 year of customer service experience. Must be career oriented, punctual, and willing to work nontraditional schedule. Strong ability to multi-task and leverage various systems to support one customer.
Length of Assignment: Successful candidates could be considered temp to perm after 120 days
Scheduled to start November 7th.
Requesting 2 Spanish bi-lingual candidates (must be able to speak English clearly and distinctly). Bi-lingual rate will receive a 10% differential once training is complete and released to the floor.
Work schedule is 9:00 to 6:00 while in training. Flex schedule between 9:00 am and 7:00 pm once assigned to teams.
Pay rate: $13.00
Additional Information
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Under Armour customer service/stocker
Customer support specialist job in Gretna, NE
Job Description
Pay starts at $15/hr and up depending on experience!
Under Armour is looking for daytime, evening or weekend cashiers/stockers. You must be able and willing to perform both roles. We want all our people to have a passion for active lifestyles but you must also have a passion for helping people! You dont have to have experience but it is helpful. If this is you, then we want you!
What are we looking for?
Cashiers
Customer service associates
Stockers
Who are you?
Fun
Talkative
Friendly
Dedicated
Looking for some "fun" money
Wanting a great discount!
APPLY NOW!
#LI-DNI
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Customer Care Expert - Enterprise
Customer support specialist job in Omaha, NE
Start Date: January 26th- Training is 10 weeks on-site in the Omaha, NE office. There is no PTO allowed during training.
Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training.
Hourly Rate: $25 per hour
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Bready
* to make a change?
The Toast Enterprise Customer Care team delivers
Expert level
award-winning technical support to our large client brands. Working with corporate restaurant teams, national franchises and international locations. Providing answers to incoming customer questions from multiple channels including phone, chat, and email.
About this
roll
* (Responsibilities)
Communicate and collaborate effectively with our Enterprise customers, resolve complex customer inquiries, and increase customer satisfaction.
Perform thorough troubleshooting and probing analysis with the customer regarding hardware, software, general billing inquiries, payment processing, and networking. Able to conduct split-half problem analysis to narrow the scope of issues, discover the root cause to determine where the errors are quickly and effectively resolve issues.
Update and maintain accurate customer records in Salesforce. Analyze customer data to identify performance trends and analytics to improve customer experience.
Deliver a top tier customer experience over the phone through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers.
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps.
Do you have the right
ingredients
*? (Requirements)
2+ years experience in a Technical Support role responsible for customer satisfaction and championing the customer experience.
Able to perform root cause analysis to understand unique situations and deliver solutions.
Success operating independently and navigating competing priorities in a constantly changing environment.
Excellent communication, organizational, and influencing skills.
Special
Sauce
* (Nonessential Skills/Nice to Haves)
Business to business technical support.
Possess a high level of product knowledge of POS hardware: the function of different devices and how they operate in a restaurant environment.
Open to schedules that may include weekends, holidays and nights.
AI at Toast
At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Spread of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
*Bread puns encouraged but not required
The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-Apply