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Customer support specialist jobs in Bellingham, WA

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  • Customer Support Representative

    Place 3.7company rating

    Customer support specialist job in Bellingham, WA

    BRIVITY | Powered by PLACE PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients. About Brivity: Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients-all in one system[place]. Brivity is the technology suite of choice for 3,000+ of the nation's top producing real estate agents and teams, including those Powered by PLACE. Customer Support Representative Our Customer Support Representatives are the front line of our customer experience, providing product expertise, solutions, and service with empathy and precision. They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey. This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills. Reports to: Support Team Lead Responsibilities Resolve product or service issues by clarifying customer concerns, identifying root causes, determining the best solutions, and following up to ensure satisfaction. Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources. Manage high volumes of customer interactions while maintaining professionalism and efficiency. Identify recurring issues and communicate trends or feedback to leadership to inform product enhancements. Recommend process or product improvements that elevate the customer experience. Meet or exceed personal and team service-level targets. Handle complaints with empathy and composure, always representing the brand with professionalism. Follow established communication standards, procedures, and guidelines. Go above and beyond to engage and delight customers. Stay informed about company updates, events, and promotions to provide accurate information to customers. Your Skills Strong verbal and written communication skills. Proven ability to learn and maintain thorough product knowledge. Demonstrated success in managing multiple priorities with attention to detail and accuracy. Strong pattern recognition and analytical thinking skills. Excellent organizational and multitasking abilities. Ability to respond to customer inquiries in a professional, timely, and empathetic manner. Willingness to learn and leverage AI tools to enhance productivity, efficiency, and customer experience. Positive, team-oriented attitude with a desire to continuously learn and improve. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees. Employees and their qualified dependents are offered the following benefits: Medical Health Savings Account Dental Vision Additionally they are eligible to enroll in the following voluntary benefits: Short Term Disability Accidental and Illness Insurance Life Insurance Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program. Employees are offered the following: Vacation Time as Needed 10 Sick Days 9 Paid Holidays and 2 Paid Floating Holidays 3 days of Bereavement Leave Time off for Voting and Jury Duty Employee Assistance Program Employees are eligible to participate in the company's yearly Stock Purchase Program. Salary: $22-25 per hour We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
    $22-25 hourly Auto-Apply 2d ago
  • Customer Support Specialist (On-site Banking Call Center)

    Heritage Bank 4.4company rating

    Customer support specialist job in Burlington, WA

    Heritage Bank has an exciting opportunity to join our organization! Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. This position is Full Time; typical schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences. This position is fully onsite in Burlington, Washington. Base Salary Range: Level I - $20.00 - $21.62- $24.84 per hour Level II - $22.00 - $22.70- $26.87 per hour Senior - $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I - Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law. Job applicants have certain legal rights. Please click here for information regarding these rights. If you need assistance completing the online application, please email: ******************************* Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Keywords: #BankingCallCenter, #CustomerServiceRepresentative, #CustomerSupport, #BankingCustomerService #telephonebanker##JobCategory:Customer Service Center####Street:435 E. George Hopper RD## ##City:Burlington## ##State:WA####ZipCode:98233## ##Internal:false## *mon
    $22-22.7 hourly Auto-Apply 18d ago
  • Customer Account Specialist - Estimator

    EJ 4.2company rating

    Customer support specialist job in Marysville, WA

    EJ has an immediate opening for a Customer Account Specialist - focus area as an Estimator. This is an on-site role in Marysville, Washington. The salary range for this position is $66,560.00 to $72,800.00 Annually. Generous Benefit Package that includes: Paid Vacation and Holidays, Paid Maternity & Paternity Leave, 401K (with match), Medical, Dental, Vision, Flexible Spending Account, HSA with Employer Match, Disability Insurance, Employee Assistance Program, Employee Wellness Program, Life Insurance, Tuition Reimbursement and Bonus Program About EJ: We are the leader in the design, manufacture, and distribution of access solutions for water, sewer, drainage, telecommunications, and utility networks. EJ is a family-owned company with global operations. The corporate headquarters is in East Jordan, Michigan, where the company was founded in 1883. We are seeking high performing individuals who embrace our values, understand the importance of relationships, and strive for excellence. Our values, which have been passed down for generations, are the essence of our company's identity and our guide for making decisions. Core values at EJ include safety and security, honesty and integrity, environmental responsibility, respect for others, quality and excellence, and social responsibility. Location: Marysville, WA SUMMARY Sales Estimator position services new and existing clients with an opportunity to grow and take on additional responsibilities in an exciting work environment. This job requires excellent communication and organizational skills, as well as proficiency with technology. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Promotes the culture, the mission and vision, and the core values of the company. This includes adherence to and promotion of the company safety beliefs, employee engagement, competencies, code of conduct, and other policies and procedures. Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents. Identifies material by studying proposals, blueprints, specifications, and related documents. Presents prepared estimate by assembling and displaying numerical and descriptive information. Maintains cost data base by entering and backing up data. Maintains technical knowledge by attending educational workshops, reviewing technical publications. Ability to develop and maintain strong relationships, internal as well as customer relationships. Processes incoming orders and provides internal and customer status updates as needed. Keeps all managers informed about orders, customer concerns, and competition, as well as develop general product knowledge. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A.) from four-year college or university preferred; and two years related experience required. OTHER QUALIFICATIONS Experience with Salesforce and ERP systems preferred Strong computer, communication, interpersonal and organizational skills are required PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EJ is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $66.6k-72.8k yearly 1d ago
  • Client Care Supervisor

    Family Resource Home Care 4.4company rating

    Customer support specialist job in Bellingham, WA

    Join Our Team at Family Resource Home Care! At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear: to improve more lives! We are currently hiring for a Client Care Supervisor to join our branch located in Bellingham, WA. Position: Client Care Supervisor (CCS) We're looking for an outgoing, motivated, and humble Client Care Supervisor to help drive our growth and ensure our clients' well-being. In this role, you'll focus on sales, client relationships, and care plan oversight, working closely with our branch staff to implement effective strategies. Responsibilities Conduct assessments for potential clients to understand their needs. Build trust with clients and their families. Present customized care plans to bring in new clients. Maintain strong relationships with current clients. Monitor clients' health conditions and needs. Provide exceptional customer service and address concerns. Regularly visit clients to assess their well-being. Update care plans as clients' needs change. Keep accurate client documentation. Give clear directions for caregivers. Collaborate with the Branch Manager and Caregiver Manager on growth strategies. Identify opportunities to increase billable hours and services. Implement marketing initiatives to attract new clients. Requirements 2+ years in sales, marketing, or business development (healthcare or home care preferred). Proven track record of meeting goals. Excellent written and verbal communication skills. Customer-focused with a passion for quality care. Friendly and able to build lasting relationships. Ability to work both independently and as part of a team. Comfortable visiting clients in their homes. Valid driver's license, auto insurance, clean driving record, and access to a vehicle. Work Schedule Hours: Monday - Friday, 8 AM - 5 PM Location: 25% office work, 75% client visits Pay Range: $24.04-28.85/hr What We Offer Competitive salary plus performance-based bonus incentives Comprehensive benefits (health, dental, vision) Paid mileage reimbursement Company-paid life and AD&D insurance Paid time off: 3 weeks vacation in your first year 11 paid holidays Ongoing training and professional development Company matching 401(k) If you're passionate about making a difference in the lives of others, we'd love to hear from you.
    $24-28.9 hourly 45d ago
  • Customer Service English Spanish Billingual Part-time MV

    Triplenet Technologies

    Customer support specialist job in Mount Vernon, WA

    Job Title: Temporary Bilingual Customer Service Representative (Spanish/English) Schedule: Part-Time, 2 days per week (to start) We are seeking a Temporary Bilingual Customer Service Representative to support our team on a part-time basis. This assignment will involve assisting customers in both English and Spanish, providing clear communication and excellent service. Responsibilities: Handle customer inquiries by phone, email, or in person in English and Spanish Assist with product/service questions and resolve issues promptly Record customer interactions and maintain accurate information Provide professional, courteous support to ensure customer satisfaction Qualifications: Fluent in Spanish and English (spoken and written) Strong communication and customer service skills Prior customer service experience preferred Available to work 2 days per week (to start) for the duration of the temporary assignment Location: Mt. Vernon Pay range: $18- 22 per hour
    $18-22 hourly 60d+ ago
  • Part Time Customer Service and Sales Associate

    Hertz 4.3company rating

    Customer support specialist job in Bellingham, WA

    The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wages: $18.00/hr. Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer's travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. Convert phone shops to reservations and rentals Creating a positive customer service experience by listening to and identifying customer needs Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing Ability to drive and operate vehicles Fluency in English 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
    $18 hourly Auto-Apply 4d ago
  • Customer Experience Representative

    Barron Heating, AC, Electrical & Plumbing

    Customer support specialist job in Ferndale, WA

    At Barron Heating AC Electrical & Plumbing we are committed to Improving Lives™ . As a Customer Experience Representative, you will help us live out our Vision & Mission and meet our growth-oriented goals as the premier heating, cooling, electrical, and plumbing service provider in Northwest Washington. At Barron, our Customer Experience Representative will: Serve as the first point of contact for customers, answering inbound calls promptly and responding to voicemails, chats, and other messages in a timely manner Schedule and book HVAC, electrical, and plumbing service calls effectively and efficiently, ensuring the best experience for both customers and technicians Build relationship-focused conversations around customers' whole-home needs, promoting life-long customer relationships Use critical thinking to develop creative solutions for both customers and technicians Support team members while consistently delivering world-class customer service Demonstrate strong phone etiquette, interpersonal communication, and active listening skills Maintain a calm, professional, and courteous demeanor in all customer interactions Manage time effectively and consistently meet deadlines Keep a neat, clean and organized work area Attend all Company-wide and departmental meetings Collaborate and build strong working relationships across all departments Exhibit a “Team Barron” attitude Share Barron's Vision & Mission of Improving Lives™ An outstanding Customer Experience Representative will have the following natural strengths & talents: Exceptional customer service skills with a proactive, solutions-oriented approach Excellent interpersonal and communication skills, especially over the phone Ability to thrive in a fast-paced environment Strong organizational skills with keen attention to detail Team player who collaborates effectively with all team members and contributes to a positive team culture Compensation: Full-Time $20.00-$25.00 per hour; DOE Experience & Qualifications: A minimum of 1-2 years of customer service experience or in a similar customer-facing role (required) Pre-employment Drug Screening High School Diploma or GED Must be at least 18 years of age Legally eligible to work in the United States Barron Provides: 100% employer paid medical, dental & vision plans for employee Eligible dependents may be covered through pre-tax payroll deduction Paid holidays and vacation 401k matching program Employee discounts on services Company sponsored events and team building Barron Apparel/Uniforms A culture of collaboration, sharing of knowledge and respect for one another When applying please upload: Resume Cover Letter and include: Which of our 5 Core Values resonates with you most, and why Why you believe you are the best candidate to join the Barron Team During the Hiring Process, our Team will: (Please anticipate the process to take approximately 3-4 weeks) Review application materials and select qualified candidates Schedule an in-person interview with the Hiring Manager and a member of our People Operations & Culture team for candidates moving forward Contact 2-3 professional references provided by the candidate following a successful in-person interview Extend an offer of employment to the selected future Barron Team member
    $20-25 hourly 60d+ ago
  • Insurance Customer Service Specialist

    Allstate Jensen Agency

    Customer support specialist job in Bellingham, WA

    Job Description Needed: Organized individual with great self management skills for a Customer Service Specialist in our busy Bellingham Allstate agency. We are looking for a compassionate individual who loves helping people and building relationships. Service current clients with updates and changes, cross sell needed policies and educating on coverage! Need someone with great follow up and attention to detail. Great Attitude is a must! Fun , friendly atmosphere and beautiful office. Personal Lines License and Insurance experience required and Salary is DOE Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Mon-Fri Schedule Hands on Training Life Insurance Career Growth Opportunities Paid Time Off (PTO) Responsibilities - Knowledge of ALL Allstate products - Call current clients and cross sell needed policies - Complete service work - Uses creativity and problem solving - Asks for referrals - Networks and check in regularly with mortgage brokers, real estate agents, insurance brokers, title companies - Follow up Follow up Follow up Follow up :) Requirements WA State Personal Lines License REQUIRED - we can help you obtain Must pass background check as required by Allstate
    $31k-40k yearly est. 2d ago
  • LMHC Associate - Fee For Service

    Thriveworks 4.3company rating

    Customer support specialist job in Bellingham, WA

    Thriveworks is currently seeking provisionally licensed individuals pursuing Washington Licensure as an LMHC in Bellingham, WA to provide remote or a mix of telehealth and face-to-face sessions. This role is eligible for a $12,500 ramp stipend for clinicians offering 25+ hours of availability per week. At Thriveworks, we're not just growing a practice-we're building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care. Who We Are Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career. What We're Looking For We're hiring provisionally licensed clinicians in Washington who are ready to make a difference and grow with us. We're especially interested in: Full-time availability (30 hours/week - 25+ client visits with 5 hours administrative time including supervisory meetings). Behavioral health generalists (open to seeing couples/children, with our support) Clinicians who value autonomy and also enjoy being part of a team Strong character matters - we value integrity, openness, and a commitment to quality care Flexibility in your work schedule Qualifications: Must live and be seeking licensure in the state where services are provided A graduate of an approved 60-credit hour program Approved by the board as a LMHCA Graduate or Post-graduate work experience in a counseling setting treating depression and anxiety is required Graduate or Post-graduate work experience independently conducting intakes and diagnosing (preferred) according to the current DSM-5 under a licensed supervisor. Compensation: Up to $57,700 based on licensure type/level, session volume, and bonus opportunities. What We Provide We do the heavy lifting so you can focus on care. As a W2 employee, you'll receive: $12,500 ramp stipend for 25+ clinical hours/week Guaranteed, bi-weekly pay (no need to wait on reimbursement) FREE group and individual clinical supervision provided Paid orientation and annual pay increases PTO and flexible scheduling (7am-10pm, 7 days/week) No-show protection and caseload build within 90 days of credentialing Credentialing, billing, scheduling, and marketing support Health, dental, life, liability, and disability insurance options 401k with 3% employer match CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Monthly peer consultations and professional development A clear path for career growth and internal promotion A Place to Belong and Thrive Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you're seeking mentorship, advancement, or a place where your impact matters, you'll find it here. 93% of our team reports feeling included, and 87% say their work has purpose-and we think that says a lot. Ready to Join Us? Apply today to become part of a team that's changing mental health care for clients and clinicians alike. #LI-Hybrid #LI-MS1 Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
    $57.7k yearly Auto-Apply 23d ago
  • Customer Service Associate

    Savers | Value Village

    Customer support specialist job in Bellingham, WA

    Job Title: Customer Service Associate . $18.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $18.98 = Clothing Sorter/Hanger, Hardware Sorter $19.26 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $19.70 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 150 E Bellis Fair Pkwy, Bellingham, WA 98226
    $29k-37k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer support specialist job in Bellingham, WA

    Share: share to e-mail Job Title: Customer Service Associate . $18.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $18.98 = Clothing Sorter/Hanger, Hardware Sorter $19.26 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $19.70 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 150 E Bellis Fair Pkwy, Bellingham, WA 98226 Share: share to e-mail
    $29k-37k yearly est. 17d ago
  • Domino's Pizza Maker/CSR - Lynden, WA (7073)

    Domino's Franchise

    Customer support specialist job in Lynden, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Full Time or Part time available! Or even just a day or two a week! - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay! - CSRs make state minimum + tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Luis Sanchez-State Farm Agent

    Customer support specialist job in Marysville, WA

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency first opened its doors in 2008, and since then weve grown into a close-knit team of four dedicated professionals. Ive been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency. Before becoming an agent, I worked in sales, which helped me develop the relationship-building and communication skills I now use every day to support both my team and our clients. We pride ourselves on creating a welcoming, collaborative, and enjoyable work environment where team members feel valued and excited to come to work each day. Our office culture is focused on teamwork, dependability, and follow-through we go the extra mile to ensure our clients receive exceptional service and feel supported in every interaction. If youre someone who thrives on building relationships, enjoys helping others, and wants to be part of a team where your contributions truly matter, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Luis Sanchez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred.
    $40k-52k yearly est. 5d ago
  • Care Team Specialist II - Dental

    Jefferson Healthcare 4.0company rating

    Customer support specialist job in Port Townsend, WA

    Care Team Specialist II Dental Clinic Announcement #321794 Jefferson Healthcare is seeking a highly organized and detail-oriented individual to join our Dental Clinic as a Care Team Specialist II. The ideal candidate will possess excellent communication skills and the ability to work well with both patients and healthcare professionals. The primary responsibilities of this position will include managing patient referrals, ensuring that all necessary information is obtained and communicated to the appropriate parties, and maintaining accurate records of all referrals. The successful candidate will also coordinate and schedule appointments, follow up with patients and physicians, and provide excellent customer service to all parties involved. If you are passionate about helping patients receive the care they need, we encourage you to apply for this exciting opportunity. What you'll need: * High School degree or equivalent required * Two years of related experience in a medical group office or other related experience required. * Experience or education providing basic knowledge of medical terminology required. Schedule: 1.0 FTE; 40 hours/week; Day Shift; No weekends! What we can offer you: * Medical, dental, vision, retirement, PTO, and more * Outstanding benefits, including low insurance premiums for individuals and families. * Hands-on training * Opportunities for advancement To apply: To apply for this position and future positions, please visit our careers website at *************************************************** Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply. Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test. Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.
    $36k-42k yearly est. 8d ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Customer support specialist job in Bellingham, WA

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to long term success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $33k-41k yearly est. Auto-Apply 38d ago
  • Customer Service Representative

    Midas Birnbaum

    Customer support specialist job in Bellingham, WA

    Midas is looking for a customer service representative with the knowledge of automobiles and the parts needed to help customers with complaints and questions, give customers information about products and services, make reservations, take orders, and process returns. You will need to answer phones, call vendors for parts, order parts online, have the knowledge to be able to put together a estimate for the customer. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers and the knowledge of the vehicle and the parts needed to do the job . We are asking for at least 3 years experience in the automotive field. You need to be able to multi-task. Compensation: $19.00 - $23.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $19-23 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Trucordia

    Customer support specialist job in Bellingham, WA

    Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what's next”? We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Job Description As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients. The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and providing support to ensure clients' insurance needs are met efficiently. The role requires a comprehensive understanding of commercial lines insurance products, effective communication skills, and the ability to work collaboratively with producers, underwriters, and clients. Duties and Responsibilities: Provide prompt and courteous assistance to customers via phone, email, and other communication channels. Process both new business and renewals for customers. Assist in preparing and processing policies, including issuing certificates of insurance, endorsements, and other policy documents. Skillfully identify and assess customers' needs, delivering appropriate and effective solutions. Process payments and submit insurance premiums accurately and in a timely manner. Develop a comprehensive knowledge of our product offerings to assist customers accurately and efficiently. Maintain detailed and accurate records of customer interactions to continuously improve service quality. Qualifications Experience in delivering client-focused solutions based on customer needs. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent listening, negotiation, prospecting, and presentation skills. Additional Information Please see our company Benefits: Medical, Dental, Vision Life and AD&D insurance FSA / HSA Commuter & Child Care FSA Cancer Support Benefits Pet Insurance Accident & Critical Illness Hospital Indemnity Employee Assistance Program (EAP) 11 Paid Holidays Flexible PTO 401K Compensation: $39,000-$46,800 based on insurance industry experience Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
    $39k-46.8k yearly 6m ago
  • Retail Sales Associate / Customer Service

    Wellbiz Brands

    Customer support specialist job in Bellingham, WA

    If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Pay starts at $19.25 per hour depending on experience Comissions based on monthly conversion numbers Medical insurance A complimentary monthly massage or facial service at the studio, additional services available at a discounted, employee rate Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses. Here's what we are looking for: Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The right candidate must like engaging with others, but more important, love listening to all new clients, established clients, and prospective clients. The right candidate can turn every incident of client criticism to a story of great customer service. Demonstrate high levels of empathy, professionalism, proficiency in problem solving, and outstanding communication skills. Qualifications: Prior retail sales experience preferred; selling memberships or services in‐person to potential clients. Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution. Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs. Driven to create the best work environment for the employees and the best experiences for the client. Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.
    $19.3 hourly Auto-Apply 60d+ ago
  • P/T Winners Club Representative

    Nooksack Northwood Casino 3.3company rating

    Customer support specialist job in Lynden, WA

    Job Details NOOKSACK NORTHWOOD CASINO - LYNDEN, WA Part Time High School $16.21 - $20.21 Hourly Negligible Any Customer ServiceDescription Provides accurate courteous high-quality Winners Club services to guests and employees while complying with applicable rules and policies and procedures. II. REPORTING RELATIONSHIPS A. Reports Directly to: Winners Club Supervisor, Marketing Manager B. Supervises Directly: None. C. Other Important Contacts: Slot Manager, Table Games Manager, Keno Personnel, Slot Personnel, Cage Personnel, Marketing Personnel, Table Games Personnel, Vendors and Guests. III. DUTIES AND RESPONSIBILITIES A. Assures efficient and effective high-level customer service while maintaining the accuracy and integrity of the department. B. Issues club cards to guests and employees and educates them regarding the benefits of being a club member. C. Validates promotional offers while maintaining proper group information in the player tracking system. D. Accurately inputs data into the player tracking system. E. Explains, promotes and distributes marketing information and rules for promotions to guests and staff. F. Enthusiastically conducts public speaking on a microphone to promote special events, promotions and to generate excitement on the casino floor. G. Informs supervisors and managers of customer service issues to ensure proper resolution for the customer and the property. H. Maintains security of designated areas and confidentiality of all relevant information. I. Assists in the training of new team members. J. Issues player rewards in compliance with established policies and procedures. K. Because of the Casino's commitment to our guests and customer service, each employee may be expected to perform a wide range of duties from time to time. Such duties may or may not be related to their regular responsibilities. INDIAN PREFERENCE It is the policy of the Nooksack Northwood Casino, in accordance with U.S. federal law, and as an Indian-owned business, to grant preference to qualified and enrolled Nooksack Indian Tribal members, those who have close social and economic ties to Nooksack Tribal members, and other qualified (enrolled) Native Americans with the scope of the law. Qualifications IV. QUALIFICATIONS A. Required: 1. Must be able to obtain and maintain a valid Nooksack Tribal Gaming Agency and Class III Washington State Gaming License. 2. Must be at least 18 years of age. 3. Must have experience with computer applications. 4. Must demonstrate positive customer service skills. B. Preferred: 1. Previous casino experience. 2. Previous data entry skills. 3. Previous experience with the player tracking system. V. WORKING CONDITIONS A. May work in a noisy, sometimes hot or cold, crowded and often smoke-filled environment. B. Will be monitored by Surveillance cameras. C. Will work various shifts including nights, weekends and holidays. D. May interact with angered, intoxicated and other persons in distress. VI. PHYSICAL DEMANDS A. Moderate lifting, bending kneeling and stretching. B. Stands for long periods of time. VII. KNOWLEDGE, SKILLS AND ABILITIES A. Knowledge of basic computer applications, telephones, microphones and casino player tracking. B. Knowledge of relevant policies, procedures and internal controls. C. Skilled in data entry. D. Ability to read, write, speak and understand English. E. Strong customer service skills. F. Ability to maintain confidentiality. G. Ability to multi- task. H. Ability to communicate with staff and customers. I. Ability to solve basic customer issues. J. Ability to work all shifts including weekends and holidays. K. Ability to maintain good employee relations. L. Ability to speak in front of large groups of people on a microphone. VIII. PLEASE NOTE The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change. Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the department Supervisor or Manager should contact the Human Resources Manager regarding the circumstances. At this time, the Supervisor or Manager should be able to describe, in detail, to the Human Resources Manager, the Essential Functions of the job involved in the request.
    $16.2-20.2 hourly 60d+ ago
  • Service Advisor

    Swickard Auto Group

    Customer support specialist job in Bellingham, WA

    Aggressive compensation | Seeking previous customer service, sales, or service advising experience | Veterans encouraged to apply The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process. Responsibilities: Customer Service and Communication: Greet customers upon arrival, establishing rapport and understanding their service needs and concerns. Conduct visual inspections or road tests (as needed) to gather information. Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand. Obtain customer authorization for repairs before proceeding. Provide regular updates on service progress and address any customer questions or concerns promptly. Explain completed repairs and associated charges in detail. Follow up with customers after the service to ensure satisfaction and address any lingering issues. Service Process Management: Schedule service appointments according to technician availability and customer needs. Write detailed service orders outlining customer concerns, repair recommendations, and authorized work. Liaise with technicians, accurately communicating customer concerns and repair details. Track service progress and ensure timely completion within quoted timeframes. Process customer payments and ensure accurate invoicing. Maintain detailed service records for each vehicle. Technical Knowledge and Parts Management: Possess a strong understanding of automotive systems and common repairs. Stay updated on new technologies and service procedures. Research parts availability and pricing to provide accurate estimates to customers. Additional Responsibilities: Uphold safety regulations and shop protocols within the service department. May perform basic inspections or prepare vehicles for technicians. Other duties as assigned Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Education: High school diploma or equivalent. Previous experience in customer service, sales, or service advising Certifications: A valid driver's license Strong understanding of automotive terminology and mechanical principles. Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely. Customer service focuses on building trust and rapport. Ability to actively listen, identify customer needs, and address concerns effectively. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficient in computer skills and dealership management software (DMS). Ability to work independently and as part of a team. Benefits of Working at Swickard: Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team. Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan - invest in your future! PTO and paid Holidays About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? Salary Description $80k - $150k per year
    $34k-60k yearly est. 18d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Bellingham, WA?

The average customer support specialist in Bellingham, WA earns between $33,000 and $59,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Bellingham, WA

$44,000
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