Customer support specialist jobs in Bellingham, WA - 146 jobs
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Customer Service FT
R+L Carriers 4.3
Customer support specialist job in Arlington, WA
Customer Service Representative
R+L Carriers is seeking a Customer Service Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Customer Service Representative, Starting at $19.81 hr.
Full-Time, Monday - Friday, Various Shifts
Paid Sick Leave available after the first 90 calendar days of employment.
Earn 1 week of vacation after 90 days of employment,
Paid Sick Leave available after the first 90 calendar days of employment
and enjoy an excellent benefits package that includes our very own employee resorts
Click her to learn more about our employee resorts
Company Culture
R+L Carriers - Women in Trucking
R+L Carriers is seeking a Customer Service Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$19.8 hourly Auto-Apply 5d ago
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Customer Support Specialist (On-site Banking Call Center)
Heritage Bank 4.4
Customer support specialist job in Burlington, WA
Heritage Bank has an exciting opportunity to join our organization!
Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity!
Heritage Bank is seeking a CustomerSupportSpecialist (Banking Call Center) at our Burlington Administrative Center. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.
This position is Full Time; typical schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.
This position is fully onsite in Burlington, Washington.
Base Salary Range:
Level I - $20.00 - $21.62- $24.84 per hour
Level II - $22.00 - $22.70- $26.87 per hour
Senior - $23.00 - $23.84- $28.61 per hour
Depending on qualifications and experience Customer Service Center Representative (CustomerSupportSpecialist) I, II or Senior may be considered.
The Role at a Glance:
Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards.
Build and maintain strong relationships with all internal and external customers.
Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed.
Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource.
Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate.
Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits.
Work effectively with other branches and departments as necessary for customer inquiry/problem resolution.
Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution.
Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships.
Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities.
Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions.
Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance.
Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities.
Core Skills and Qualifications:
High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required.
Level I - Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required.
Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required.
Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required.
Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service.
Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management.
Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well.
Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred.
Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met.
Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments.
Ability to work effectively as a team contributor on all assignments.
Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services.
Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints.
Flexible with and accepting of change in a fast paced environment.
Unquestionable integrity in handling sensitive and confidential information required.
General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred.
Working Environment/Conditions:
Climate controlled office environment.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day.
Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed.
Physical Demands/Effort:
Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment)
At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!
As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment.
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.
Heritage Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
Job applicants have certain legal rights. Please click here for information regarding these rights.
If you need assistance completing the online application, please email: *******************************
Salary Range Disclaimer
The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
Keywords: #BankingCallCenter, #CustomerServiceRepresentative, #CustomerSupport, #BankingCustomerService #telephonebanker##JobCategory:Customer Service Center####Street:435 E. George Hopper RD## ##City:Burlington## ##State:WA####ZipCode:98233## ##Internal:false##
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$22-22.7 hourly Auto-Apply 60d+ ago
Customer Support Specialist
PTLA Career
Customer support specialist job in Bellingham, WA
PRIMARY RESPONSIBILITIES:
Meets and exceeds weekly revenue/leasing goals
Provides excellent customer service to internal and external customers through the facilitation and implementation of company wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores
Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans
Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed
Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily
Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process
Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers.
Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly
Adheres to the letter and spirit of Fair Housing laws.
Completes assigned tasks and projects as directed by direct supervisors
QUALIFICATIONS:
Polished Presentation
Proven Sales Skills
Problem Solving and Conflict Resolution Skills
Ability to multi-task
Strong Verbal and Written Communication Skills
Team Player
Intermediate Computer Skills / Internet Savvy
CORE COMPETENCIES:
In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:
Achievement Focus
Adaptability
Business Ethics
Customer Service
Communications
Consultative Selling
Sales Skills
EDUCATION AND/OR TRAINING:
High school diploma, GED or equivalent
Job Type: Part-time
Application Question(s):
This position will require the ability to work more than 10-20 hours a week between the end of August to mid-September. It will also require flexibility to work weekends. Are you comfortable with both requirements?
Ability to Commute:
Bellingham, WA 98229 (Required)
Ability to Relocate:
Bellingham, WA 98229: Relocate before starting work (Preferred)
Work Location: In person
$37k-51k yearly est. 14d ago
Insurance Customer Service Specialist
Allstate Jensen Agency
Customer support specialist job in Bellingham, WA
Job Description
Needed: Organized individual with great self management skills for a Customer Service Specialist in our busy Bellingham Allstate agency. We are looking for a compassionate individual who loves helping people and building relationships. Service current clients with updates and changes, cross sell needed policies and educating on coverage! Need someone with great follow up and attention to detail. Great Attitude is a must! Fun , friendly atmosphere and beautiful office.
Personal Lines License and Insurance experience required and Salary is DOE
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Mon-Fri Schedule
Hands on Training
Life Insurance
Career Growth Opportunities
Paid Time Off (PTO)
Responsibilities
- Knowledge of ALL Allstate products
- Call current clients and cross sell needed policies
- Complete service work
- Uses creativity and problem solving
- Asks for referrals
- Networks and check in regularly with mortgage brokers, real estate agents, insurance brokers, title companies
- Follow up Follow up Follow up Follow up :)
Requirements
WA State Personal Lines License REQUIRED - we can help you obtain
Must pass background check as required by Allstate
$31k-40k yearly est. 19d ago
Domino's Pizza Maker/CSR - Lynden, WA (7073)
Domino's Franchise
Customer support specialist job in Lynden, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Full Time or Part time available! Or even just a day or two a week!
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay! - CSRs make state minimum + tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Qualifications
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
Additional Information
Benefits:
-Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
If there are any errors in the wages posted, or in the benefits that we provide, please email ******************* with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.
$33k-42k yearly est. Easy Apply 7d ago
Market Float Customer Service Representative III
4618
Customer support specialist job in Arlington, WA
About us:
Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.
Job Summary:
Responsible for soliciting or building relationships with new customers, servicing and expanding relationships with existing customers. Assess customer needs, suggest or promote alternative products or services, and either fill the need or refer to appropriate area. Provide timely and accurate resolution of account related issues. This role will fill staffing needs within a specified market area: Arlington, Darrington, Smokey Point and Downtown Everett
Essential Duties and Responsibilities:
Provide customer service in accordance with Coastal's Core Values.
Interview and assess customer and non-customer needs and suggest appropriate products or services. This may be in the branch or a call to a local business, or from a book of business.
Conduct phone follow up and actively raise customer awareness of bank products and services. These activities may have a standard of frequency set by branch management.
Maintain an organized system for tracking and following up on customer needs and track monthly production to the branch and individual goals.
Provide customer referrals to Treasury Management, Commercial and Consumer Lending, Cash Management and Real Estate Lending.
Provide timely resolution and follow through on customer issues and concerns.
Complete account documentation according to bank guidelines.
Maintain current knowledge of banking rules and regulations and complete monthly online training.
Represent Coastal in a positive and professional manner.
Provide back-up to the tellers and/or assist with operations duties as assigned.
Actively work a book of customers to build relationships, grow the value of the book as management has goaled and keep a strong grasp on the retention of our clients. This may also include relationship reviews with a line of business.
Compliance with all regulatory requirements.
Conduct research and calling on prospects.
Can open all personal and business accounts and issue debit cards.
Can work BOB and give referrals to LOB partners.
Can actively work new accounts, research businesses to call, and set up appointments for calling.
Conducts audits, wires, business loans, and consumer/ RE loans.
Other duties assigned.
Requirements
Qualifications:
Outgoing, professional attitude with customers, prospects and co-workers
Proven effective verbal and written communication skills
Required to handle multiple tasks at the same time
PC experience navigating in a Windows environment and using multiple applications
Must have excellent attention to detail to ensure timely and effective communication with customer until request/issues have been resolved
Previous sales experience, preferably of financial products and relationship development for retention
Basic internet skills
Must have banking experience
EDUCATION AND/OR EXPERIENCE
• Associate's degree (AA) or equivalent from two year college or technical school; or
• One to two years related experience and/or training; or
• Equivalent combination of education and experience
HOW YOU'LL THRIVE AT COASTAL
Be the Best - Communicate effectively, pay close attention to detail, and prioritize your personal development.
Be Relentless - Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
Be Un-Bankey - Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
Embrace Gray Thinking - Use sound judgment while decision-making and problem-solving. Think outside the box.
Stay Flexible - Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
Take Care of Each Other - Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.
BEING YOU AT COASTAL
Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.?
BENEFITS WE OFFER
We're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include:
Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
Dental and Vision Insurance: Plans?to keep you and your family smiling and seeing clearly.
Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury.
Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
Holidays: Enjoy 11 paid holidays throughout the year.
Check out our benefits on our careers site!
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee must:
have the ability to sit for extended periods of time
have the ability to stand for extended periods of time
have the ability to perform repetitive finger, hand and arm movement
have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc
Occasionally stoop, kneel, crouch, or crawl.
Occasionally lift and/or move up to10 pounds
have the ability to view and read computer screen for extended periods of time
Salary Description $24.28 - $33.99 per hour
$24.3-34 hourly 45d ago
Customer Service Representative
West Mechanical Inc.
Customer support specialist job in Bellingham, WA
West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Customer Service Representative to join our team. A customer service representative supportscustomers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Pay: $21-25/hr Depending On Experience
Work Hours: Monday - Friday; 8:30am to 5 pm
BENEFITS:
* Highly competitive wages
* Health, Dental and Vision insurance - 100% paid for the employee by the employer
* PTO- This is based on hours worked .25 multiplier per hour/52 hours
* Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day
* 401 k - After 1 year eligible up to 4% match
* Direct Deposit
Required Qualifications:
* High school diploma or equivalent
* Aggressive self-starter
* Able to multi-task and answer a multi-line phone system
* Fast learner
* Advanced customer service skills
* Strong data entry skills
* Excellent verbal and written communication skills
* Strong interpersonal skills
* 1+ years of customer service experience
* Professional phone etiquette
* Strong attention to detail
* Well organized and ability to work independently
* Able to work flexible schedule that may include weekends
* Intermediate computer skills
* Problem solving skills
$21-25 hourly 5d ago
Social Services Liaison
Regency Coupeville
Customer support specialist job in Coupeville, WA
As Social Services Liaison, you assist in providing for residents' social, emotional, and psychological needs. You plan for residents' discharge and ensure they reach their full potential.You will:
Support individual needs, preferences, routines, concerns, and choices
Arrange needed adaptive equipment, clothing, personal items, and referrals to outside agencies
Coordinate social services with the management team
Document in the patient clinical record
Communicate with and encourage the family to participate in care planning
Provide residents with information concerning resident rights, living wills, etc. Explain as necessary
Report to community Administrator/ Social Services Director
You currently:
Promote resident rights, dignity, and confidentiality standards
Problem-solve creatively, are organized, and flexible.
Display excellent written and oral communication skills
Prefer one to two years working in geriatrics/long-term care.
Must have Bachelor's or Master's degree in Social Work.
Our full-time Benefits:
Medical / Dental / Vision Insurance
Prescription Drug Coverage
Paid Time Off (PTO)
Paid Life Insurance
Employee Assistance Program (EAP)
Employee Discounts (movies, restaurants, gifts, & more)
401-K
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
$35k-46k yearly est. 6d ago
Insurance Customer Service Representative-$1,000-$3,000 hiring bonus if P&C licensed
Devries Schlagel Insurance
Customer support specialist job in Mount Vernon, WA
Job Description
Join Devries Schlagel Insurance, a locally respected name in the heart of Mount Vernon, Washington, where we're committed to providing exceptional insurance solutions to our clients. As an Insurance Customer Service Representative, you'll have the opportunity to make a significant impact by being the first line of support for our valued policyholders. With a comprehensive understanding of our products, you will assist customers with their inquiries, ensuring they receive personalized service tailored to their needs. We offer a positive and inviting work environment where your contributions are valued and rewarded. If you are P&C licensed, you'll be eligible for an attractive $1,000-$3,000 hiring bonus. Here at Devries Schlagel Insurance, we believe in fostering a collaborative workplace culture where our team members can thrive and grow. Embark on a rewarding career with us and take the step towards an exciting future.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Client Assistance: Provide exceptional customer service to insurance clients by addressing inquiries and resolving issues promptly.
Policy Management: Assist clients with policy updates, renewals, and changes, ensuring accurate information and efficient processing.
Claims Support: Guide customers through the claims process, offering clear information and empathetic assistance to ensure a positive experience.
Information Dissemination: Educate clients about insurance products and services, helping them understand policy benefits and coverage options.
Relationship Building: Foster and maintain strong relationships with policyholders to ensure customer retention and satisfaction.
Internal Collaboration: Work closely with sales and underwriting teams to communicate client needs and feedback, facilitating excellent service delivery.
Requirements
Education: High school diploma or equivalent.
Experience: Previous experience in a customer service role, particularly in insurance, is preferred.
Licensing: Al license is not required to be hired, but you need to obtain one before starting and after the interview process. A valid Property and Casualty license is preferred, offering a hiring bonus for qualified candidates of 1-3k.
Skills: Strong communication and interpersonal skills.
Technology: Basic computer skills and familiarity with CRM software are essential.
Problem-solving: Ability to handle inquiries and resolve complaints in a positive, professional manner.
Work Ethic: Must be detail-oriented and able to work efficiently in a fast-paced environment.
Adaptability: Ability to learn quickly and adapt to changes in company policies and procedures.
$33k-42k yearly est. 8d ago
P/T Winners Club Representative
Nooksack Northwood Casino 3.3
Customer support specialist job in Lynden, WA
Provides customer service and maintains a clean working environment while following established policies and procedures and applicable state and federal laws and regulations.
Reporting Relationships
Reports Directly to: Operations Manager, Store Manager Store Supervisors and Casino Managers
Supervises Directly: N/A
Other Important Contacts: All Department Managers and Directors, General Manager, Vendors, casino personnel, and customers.
Duties and Responsibilites
Greets all customers and promotes customer service as priority.
Accurately and efficiently conducts sales for the convenience store according to established policies and procedures.
Maintains the security of all funds in the register at all times including making timely cash drops to maintain the cash drawer at or below the maximum level.
Maintains an appropriate level of stock and merchandise at all times in work area to ensure efficient customer service while maintaining the cash register.
Complies with all company and department policies and procedures while practicing positive customer and employee relations.
Provides accurate and timely documentation and reporting of department activities and status as requested.
Maintains a professional, clean, and neat appearance of store and work area including sweeping, Vacuuming
Maintains a professional and neat appearance and represents the company in a positive manner.
Such other job related duties as may be assigned by instruction from Management.
Qualifications
Qualifications
Required:
Obtain and maintain a valid Non-Gaming Nooksack Tribal Gaming Agency License.
Obtain and maintain TIPS for Off-Premises Certification.
Must be a minimum of 21 years of age.
Preferred:
Previous cash handling experience.
Previous customer service experience.
WORKING CONDITIONS
May work in a, noisy, crowded environment.
Monitored by Surveillance cameras.
Works various shifts and days including nights, weekends, and holidays.
Work in a smoking environment
Works with various cleaning chemicals.
Physical Demands
Must be able to lift up to 50 lbs.
Must be able to lift up to 25 lbs over head.
Must be able to bend, stretch, kneel, etc.
Stands for long periods of time.
Knowledge, skills and abilities
Ability to read, write, and speak English.
Must be detailed oriented and able to work effectively on all tasks.
Ability to perform basic math skills and make change accurately.
Ability to operate Tele-check equipment.
Ability to run cash register systems.
Knowledge of Cigarette, Tobacco and Liquor stock.
Strong customer service skills.
Excellent cash handling skills.
Strong problem solving skills.
Ability to effectively communicate with all levels of employees and customers.
Strong conflict resolution skills.
Ability to multitask.
Ability to work as a team.
Ability to perform accurate inventory of stock.
Ability to deal a high volume of people.
Ability to stock shelves according to stock tags.
Please Note
The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.
Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the Director of Human Resources. At this time, the Supervisor or Manager should be able to describe, in detail, the Director of Human Resources, the Essential Functions of the job involved in the request.
$31k-40k yearly est. 17d ago
Client Associate
W.F. Young 3.5
Customer support specialist job in Bellingham, WA
About this role:
Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
Facilitate Financial Advisor and client requests for account related information and/or quotes
Schedule and prepare for appointments with new or prospective clients
Establish and service client accounts, prepare forms, research account inquiries and/or issues, and enter security order tickets after being approved by the Financial Advisor(s)
Execute various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, assisting with marketing related activities, establishing, and maintaining files to meet the firm's regulatory requirements
Establish and maintain filing and record keeping necessary to support efforts to service and grow client relationships
Acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review when applicable
Required Qualifications:
2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Brokerage client support experience or financial services industry experience
Administrative support experience in financial services
Experience interacting directly with customers
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Strong attention to detail
Client service focus with the ability to listen to customer needs and recommend solutions
Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
Job Expectations:
Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
This position is not eligible for Visa sponsorship.
Posting location:
Bellwether Way Ste 200 Bellingham, Washington 98225
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $36.54
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
28 Jan 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$44k-52k yearly est. Auto-Apply 15d ago
Fleet Support Rep-Ship Rider III
V2X
Customer support specialist job in Whidbey Island Station, WA
We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board us Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions. Preferred work locations when not deployed are NAS Fallon, NAS Lemoore, NAS Patuxent River, NAS North Island, NAS Whidbey Island, MCAS Beaufort, MCAS Miramar, Marlton NJ, Oceana,Va. and Norfolk, Va.
Responsibilities
+ Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff
+ Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users Assist aircrew with mission planning when using NavMPS programs
+ Maintain constant visibility with all NavMPS users in order to facilitate a rapid response to problem resolution, training issues, and general day-to-day operations
+ Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
+ Install and configure NavMPS software on all applicable NavMPS assets
+ Install, integrate, test and secure site unique software applications as approved by PMA-281Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
+ Provide technical advice, subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions
+ Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures
+ Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities
+ Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy
+ Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel
+ Support CM and QA practices by adhering to configuration management and change control policies and procedures
+ Maintains current knowledge of relevant and emerging technologies as assigned
Qualifications
+ Education / Certifications:
+ AS or AA in Computer Science, Information Systems or a "Relevant Technical Discipline"
+ ALLOWABLE SUBSTITUTION:
+ Military service in an IT-related rating/MOS, may be substituted for an AS or AA degree.
+ Four (4) years of experience in support of Defense IT systems may be substituted for a AA/AS or Military service in an IT-related rating/MOS.
+ Experience:
+ At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVN's, LSD's, LHA's, DDG's, CVW's, MAG's, MEF's, or USN/USMC Squadrons.
+ Microsoft Office 365
+ Other Qualifications
+ Must be physically able to lift/maneuver 100 lbs
+ Top Secret SCI (SSBI) (Tier 5)
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
#LI-DH1
#clearance
$32k-38k yearly est. 60d+ ago
Client Associate
Wells Fargo 4.6
Customer support specialist job in Bellingham, WA
**About this role:** Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com (********************************************* .
**In this role you will:**
+ Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
+ Facilitate Financial Advisor and client requests for account related information and/or quotes
+ Schedule and prepare for appointments with new or prospective clients
+ Establish and service client accounts, prepare forms, research account inquiries and/or issues, and enter security order tickets after being approved by the Financial Advisor(s)
+ Execute various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, assisting with marketing related activities, establishing, and maintaining files to meet the firm's regulatory requirements
+ Establish and maintain filing and record keeping necessary to support efforts to service and grow client relationships
+ Acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review when applicable
**Required Qualifications:**
+ 2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Brokerage client support experience or financial services industry experience
+ Administrative support experience in financial services
+ Experience interacting directly with customers
+ Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
+ Strong attention to detail
+ Client service focus with the ability to listen to customer needs and recommend solutions
+ Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
**Job Expectations:**
+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
+ This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
+ This position is not eligible for Visa sponsorship.
**Posting location:**
+ Bellwether Way Ste 200 Bellingham, Washington 98225
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $36.54
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
28 Jan 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-513442
$40k-47k yearly est. 14d ago
Market Center Customer Service Rep. 1
Nooksack Indian Tribe
Customer support specialist job in Deming, WA
Job Description
THIS JOB IS LOCATED IN DEMING, WA
Job Title: Customer Service Representative I
Department: Market Center
Reports To: General Manager, Store Manager, Supervisor
Job Status: Full Time
Type: Non-Exempt
JOB SUMMARY:
Working under the supervision of the Store Manager, the cashier will provide excellent customer service to our customers while operating the register. In addition the cashier is responsible for stocking shelves, maintaining the store appearance, and cleaning.
MAJOR TASKS AND RESPONSIBILITIES:
Greets all customers and promotes customer service as priority.
Accurately and efficiently conducts sales for the convenience store according to established policies and procedures.
Maintains the security of all funds in the register at all times including making timely cash drops to maintain the cash drawer at or below the maximum level.
Maintains an appropriate level of stock and merchandise at all times in work area to ensure efficient customer service while maintaining the cash register.
Complies with all company and department policies and procedures while practicing positive customer and employee relations.
Provides accurate and timely documentation and reporting of department activities and status as requested.
Conducts sales transactions quickly and accurately. Operates cash register, using scanner by passing UPC bar-coded items to display cost of customer purchases and tax (if applicable) on monitor screen. Enters all transactions into register, accepts payment and accounts for all funds.
Reviews and checks customer credit cards, strictly following policies and procedures. Obtains electronic or telephone authorization for all charges. Mechanically imprints/embosses all manually entered cards.
Issues a receipt to all customers and returns the appropriate change to the customer.
Verifies the age of customers purchasing alcohol or tobacco products.
Maintains a professional, clean, and neat appearance of store and work area including sweeping, mopping and restroom sanitization.
Maintains a professional and neat appearance and represents the company in a positive manner.
Such other job related duties as may be assigned by instruction from Management.
Complete the shift check-in procedures before starting the shift and complete check-out procedures at the end of the shift.
Be alert to shoplifting prevention procedures.
Report any equipment (coffee machines, microwaves, refrigerators, gas pumps, lights, plumbing fixtures, etc.) which are not working to your station manager.
OTHER DUTIES:
Because of the Market Center's commitment to customer service, each employee may be expected to perform a wide range duties from time to time. Such duties may or may not be related to their regular responsibilities.
PREFERENCE:
Indian Preference Policy applies to this and all positions with the Nooksack Indian Tribe.
MINIMUM QUALIFICATIONS
The following qualifications are required for the incumbent to have, in order to be considered for the position.
REQUIRED EDUCATION, EXPERIENCE AND TRAINING FOR POSITION:
Obtain and maintain TIPS for off-premises Certification
Must be a minimum of 21 years of age.
REQUIRED SKILLS/KNOWLEDGE/ABILITIES POSITION:
Should have knowledge of, or ability to use, the following machines and or equipment: POS machine, calculator, cash register, Lotto machine, pricing gun, gas pump console, grill, deep fryer, oven, cleaning equipment and supplies.
Must be alert and able to identify a hazard, should one occur, in order to avoid it by reporting immediately or, if directed, by taking corrective measures.
Must be able to read, write and speak English
Ability to perform basic math skills and make change accurately.
Ability to operate Drop Safe
Knowledge of Cigarette, Tobacco and Liquor stock
Strong Customer service skills.
Excellent Cash handling skills
Ability o communicate with all levels of employees and customers
Ability to multi-task
Must be able to work as a Team member
Ability to deal with a high volume of people
REQUIRED CONDITIONS OF EMPLOYMENT:
Must pass alcohol/drug test at time of hire and throughout employment.
Must pass criminal background check at time of hire and periodically thereafter.
Must be able to work when monitored by Surveillance cameras.
Must be able to work various shifts including nights, weekends, and holidays.
REQUIRED LICENSES OR CERTIFICATIONS:
Must have and maintain throughout employment a valid Washington State Driver's License and meet the insurability requirements of the Tribe. (Must Provide Driving Abstract at time of hire).
Must have or obtain and maintain an TIPS for Off-Premises Certification
PHYSICAL REQUIREMENTS (
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.):
Stands and walks 8-10 hours daily with short breaks on a tile or concrete surface.
Lifts and carries stock weighting up to twenty-five (25) pounds while stocking shelves and coolers.
Pulls and pushes up to twenty-five (25) pounds to move stock.
Bends and stoops to stock low shelves in store, cooler and to clean.
Performs twisting/rotating motions using head/neck, waist, knees, and arms.
Frequently reaches in order to stock and clean store.
Handles case goods, cooler merchandise, cleaning materials, equipment and money. Handling may be done one or two handed depending on size and shape of object and task being performed.
Constantly uses fingers in order to cashier, stock and clean.
Must have corrected vision to:
Be aware of surroundings and location of items needed; and
Perform various other job duties.
Must have corrected hearing to:
Listen to needs and advice of managers, co-workers and customers; and
Listen to the environment to be aware of surroundings.
Must be mentally alert and capable of remembering faces, names, oral instructions and details.
Environmental conditions: Temperature varies widely due to seasonal changes and outdoor exposure to include and indoor exposures while stocking cooler and cooking with normal level of noise.
DESIRED SKILLS/KNOWLEDGE/ABILITIES POSITION
The following qualifications are preferred/helpful for the incumbent who has these skills/knowledge or abilities for this position.
Previous cash handling experience
Previous customer service experience
I have read and understand the position requirements as stated above I further, understand that occasionally I may be instructed to perform duties that are not listed above but are relative to my position.
$33k-42k yearly est. 21d ago
Customer Service Representative - State Farm Agent Team Member
Brian Pepelnjak-State Farm Agent
Customer support specialist job in Marysville, WA
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened in July 2016 and is home to a team of four. Im a second-generation State Farm agent, proudly continuing a family legacy that began 47 years ago at this very location. Before taking over the agency, I worked at a startup in California, helping grow it into a multi-million-dollar company specializing in packaging products.
I graduated from a local college where I met my wife. Together, were raising three children, one in college at University of Washington and the other two are still in high school. I love the outdoors, skiing, mountain biking, and cycling, and Im deeply involved in my church and several local nonprofits.
We offer a casual office environment, PTO, team events and lunches, team-building activities, and birthdays off. We make it a priority to celebrate milestones and achievements together as a team.
Our culture is close-knit and relationship-driven, centered around a simple motto: Truly caring and serving customers with empathy and genuine care. We work hard, play hard, and keep things fun Im known for my sense of humor and for leading with heart. Were looking for team members who are sincere, kind, driven, and genuinely care about making a difference in the lives of others.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brian Pepelnjak - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$33k-42k yearly est. 29d ago
Customer Support Specialist (On-site Banking Call Center)
Heritage Bank 4.4
Customer support specialist job in Burlington, WA
Heritage Bank has an exciting opportunity to join our organization!
Are you a
friendly
and
helpful
customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity!
Heritage Bank is seeking a CustomerSupportSpecialist (Banking Call Center) at our Burlington Administrative Center. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.
This position is Full Time; typical schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.
This position is fully onsite in Burlington, Washington.
Base Salary Range:
Level I - $20.00 - $21.62- $24.84 per hour
Level II - $22.00 - $22.70- $26.87 per hour
Senior - $23.00 - $23.84- $28.61 per hour
Depending on qualifications and experience Customer Service Center Representative (CustomerSupportSpecialist) I, II or Senior may be considered.
The Role at a Glance:
Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards.
Build and maintain strong relationships with all internal and external customers.
Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed.
Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource.
Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate.
Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits.
Work effectively with other branches and departments as necessary for customer inquiry/problem resolution.
Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution.
Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships.
Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities.
Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions.
Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance.
Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities.
Core Skills and Qualifications:
High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required.
Level I - Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required.
Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required.
Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required.
Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service.
Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management.
Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well.
Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred.
Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met.
Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments.
Ability to work effectively as a team contributor on all assignments.
Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services.
Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints.
Flexible with and accepting of change in a fast paced environment.
Unquestionable integrity in handling sensitive and confidential information required.
General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred.
Working Environment/Conditions:
Climate controlled office environment.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day.
Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed.
Physical Demands/Effort:
Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment)
At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!
As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day.
*pro-rated from start date, and/or hours worked.
To view Benefits Summary
: Apply > Current Openings > position > attachment.
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.
Heritage Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
Job applicants have certain legal rights. Please click
here
for information regarding these rights.
If you need assistance completing the online application, please email: *******************************
Salary Range Disclaimer
The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
Keywords: #BankingCallCenter, #CustomerServiceRepresentative, #CustomerSupport, #BankingCustomerService #telephonebanker
##JobCategory:Customer Service Center##
##Street:435 E. George Hopper RD##
##City:Burlington##
##State:WA##
##ZipCode:98233##
##Internal:false##
*mon
$22-22.7 hourly Auto-Apply 60d+ ago
Customer Support Specialist
PTLA Career
Customer support specialist job in Bellingham, WA
PRIMARY RESPONSIBILITIES:
Meets and exceeds weekly revenue/leasing goals
Provides excellent customer service to internal and external customers through the facilitation and implementation of company wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores
Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans
Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed
Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily
Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process
Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers.
Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly
Adheres to the letter and spirit of Fair Housing laws.
Completes assigned tasks and projects as directed by direct supervisors
QUALIFICATIONS:
Polished Presentation
Proven Sales Skills
Problem Solving and Conflict Resolution Skills
Ability to multi-task
Strong Verbal and Written Communication Skills
Team Player
Intermediate Computer Skills / Internet Savvy
CORE COMPETENCIES:
In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:
Achievement Focus
Adaptability
Business Ethics
Customer Service
Communications
Consultative Selling
Sales Skills
EDUCATION AND/OR TRAINING:
High school diploma, GED or equivalent
Job Type: Full-time
Schedule: Tuesday-Saturday
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
License/Certification:
Driver's License (Required)
Ability to Commute:
Bellingham, WA 98229 (Required)
Work Location: In person
Pay: $22.00 - $23.00 per hour
$22-23 hourly 21d ago
Domino's Pizza Maker/CSR - Blaine, WA (7080)
Domino's Franchise
Customer support specialist job in Blaine, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Full Time or Part time available! Or even just a day or two a week!
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
Benefits:
-Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
If there are any errors in the wages posted, or in the benefits that we provide, please email [email protected] with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.
$33k-43k yearly est. 5d ago
P/T Winners Club Representative
Nooksack Northwood Casino 3.3
Customer support specialist job in Lynden, WA
Provides accurate courteous high-quality Winners Club services to guests and employees while complying with applicable rules and policies and procedures.
II. REPORTING RELATIONSHIPS A. Reports Directly to: Winners Club Supervisor, Marketing Manager
B. Supervises Directly: None.
C. Other Important Contacts: Slot Manager, Table Games Manager, Keno Personnel, Slot Personnel, Cage Personnel, Marketing Personnel, Table Games Personnel, Vendors and Guests.
III. DUTIES AND RESPONSIBILITIES
A. Assures efficient and effective high-level customer service while maintaining the accuracy and integrity of the department.
B. Issues club cards to guests and employees and educates them regarding the benefits of being a club member.
C. Validates promotional offers while maintaining proper group information in the player tracking system.
D. Accurately inputs data into the player tracking system.
E. Explains, promotes and distributes marketing information and rules for promotions to guests and staff.
F. Enthusiastically conducts public speaking on a microphone to promote special events, promotions and to generate excitement on the casino floor.
G. Informs supervisors and managers of customer service issues to ensure proper resolution for the customer and the property.
H. Maintains security of designated areas and confidentiality of all relevant information.
I. Assists in the training of new team members.
J. Issues player rewards in compliance with established policies and procedures.
K. Because of the Casino's commitment to our guests and customer service, each employee may be expected to perform a wide range of duties from time to time. Such duties may or may not be related to their regular responsibilities.
INDIAN PREFERENCE
It is the policy of the Nooksack Northwood Casino, in accordance with U.S. federal law, and as an Indian-owned business, to grant preference to qualified and enrolled Nooksack Indian Tribal members, those who have close social and economic ties to Nooksack Tribal members, and other qualified (enrolled) Native Americans with the scope of the law.
Qualifications
IV. QUALIFICATIONS
A. Required:
1. Must be able to obtain and maintain a valid Nooksack Tribal Gaming Agency and Class III Washington State Gaming License.
2. Must be at least 18 years of age.
3. Must have experience with computer applications.
4. Must demonstrate positive customer service skills.
B. Preferred:
1. Previous casino experience.
2. Previous data entry skills.
3. Previous experience with the player tracking system.
V. WORKING CONDITIONS
A. May work in a noisy, sometimes hot or cold, crowded and often smoke-filled environment.
B. Will be monitored by Surveillance cameras.
C. Will work various shifts including nights, weekends and holidays.
D. May interact with angered, intoxicated and other persons in distress.
VI. PHYSICAL DEMANDS
A. Moderate lifting, bending kneeling and stretching.
B. Stands for long periods of time.
VII. KNOWLEDGE, SKILLS AND ABILITIES
A. Knowledge of basic computer applications, telephones, microphones and casino player tracking.
B. Knowledge of relevant policies, procedures and internal controls.
C. Skilled in data entry.
D. Ability to read, write, speak and understand English.
E. Strong customer service skills.
F. Ability to maintain confidentiality.
G. Ability to multi- task.
H. Ability to communicate with staff and customers.
I. Ability to solve basic customer issues.
J. Ability to work all shifts including weekends and holidays.
K. Ability to maintain good employee relations.
L. Ability to speak in front of large groups of people on a microphone.
VIII. PLEASE NOTE
The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.
Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the department Supervisor or Manager should contact the Human Resources Manager regarding the circumstances. At this time, the Supervisor or Manager should be able to describe, in detail, to the Human Resources Manager, the Essential Functions of the job involved in the request.
$31k-40k yearly est. 17d ago
Client Associate
Wells Fargo Bank 4.6
Customer support specialist job in Bellingham, WA
About this role:
Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
Facilitate Financial Advisor and client requests for account related information and/or quotes
Schedule and prepare for appointments with new or prospective clients
Establish and service client accounts, prepare forms, research account inquiries and/or issues, and enter security order tickets after being approved by the Financial Advisor(s)
Execute various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, assisting with marketing related activities, establishing, and maintaining files to meet the firm's regulatory requirements
Establish and maintain filing and record keeping necessary to support efforts to service and grow client relationships
Acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review when applicable
Required Qualifications:
2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Brokerage client support experience or financial services industry experience
Administrative support experience in financial services
Experience interacting directly with customers
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Strong attention to detail
Client service focus with the ability to listen to customer needs and recommend solutions
Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
Job Expectations:
Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
This position is not eligible for Visa sponsorship.
Posting location:
Bellwether Way Ste 200 Bellingham, Washington 98225
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $36.54
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
28 Jan 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
How much does a customer support specialist earn in Bellingham, WA?
The average customer support specialist in Bellingham, WA earns between $33,000 and $59,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Bellingham, WA
$44,000
What are the biggest employers of Customer Support Specialists in Bellingham, WA?
The biggest employers of Customer Support Specialists in Bellingham, WA are: