Customer support specialist jobs in Billings, MT - 88 jobs
All
Customer Support Specialist
Customer Service Representative
Service Specialist
Customer Representative
Client Associate
Customer Service Specialist
Customer Service Advisor
Customer Sales Representative
Representative
Customer Sales & Service Representative
DTS Fluid Power 3.6
Customer support specialist job in Billings, MT
Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Billings, MT service center. In this role, you'll provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in.
Why join AIT?
In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A lasting career - career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work/life balance
Team oriented company culture
What you'll do:
In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
Solve customer inquiries, prepare quotes, process/expedite orders & returns
Source parts from suppliers nationwide
Assist in generating sales by upselling, adding on, & educating customers
Assemble hoses for walk-in customers
Help in the stockroom & deliver orders to customers as needed
Qualifications & Skills:
1+ year customer service, inside sales, mechanical or maintenance experience required. Hydraulic experience preferred
High school diploma, GED or equivalent required
Must be able to lift up to 50 lbs.
Proficient in Microsoft Office & data entry software
Attention to detail, time management, organization, & communication
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-AV1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$41k-52k yearly est. Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer support specialist job in Billings, MT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialistsupport, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$30k-34k yearly est. 10d ago
Customer Outreach Representative
Weeds Inc. 3.9
Customer support specialist job in Billings, MT
Customer Outreach Representative - Billings, MTCustomer Outreach Representative Compensation: Starting at $18/hour + commission Hours: 30-40 hours per week (flexible scheduling) Location: Billings, MT (office-based travel to local neighborhoods) Start Date: As soon as possible Training: Paid | No experience necessary
Why Join Weed Man Lawn Care? Weed Man Lawn Care is a locally owned and operated company dedicated to providing exceptional lawn care services with a commitment to amazing service, integrity, passion, and innovation. We take pride in serving the communities we live in, and we're growing fast. When you join our team, you'll work alongside passionate professionals and enjoy countless opportunities for both personal and professional development. Backed by North America's #1 franchised lawn care company with over 55 years of success, we're the perfect place to launch or advance your career.
Position Summary As a Field Marketing Representative, your primary responsibility is to generate leads for our sales team by offering local homeowners a free, no-obligation quote for our lawn care services. This is a door-to-door outreach position focused solely on lead generation-no direct selling involved. You'll help us connect with potential customers ethically, gathering permissions (like email, phone, name, and address) to provide personalized quotes while respecting federal do-not-call guidelines. Our team meets daily at the Billings office and travels together to assigned neighborhoods in a company vehicle. This role is an ideal fit for individuals interested in marketing, sales, or business who want to gain hands-on experience and grow within a successful organization. High performers will have the opportunity to advance to full-time positions.
Key Responsibilities
Engage with homeowners to offer free lawn care quotes
Represent the Weed Man Lawn Care brand with professionalism and enthusiasm
Accurately gather and report lead information (email, phone, name, address)
Collaborate with teammates to meet lead generation goals
Qualifications
Excellent verbal communication skills
Self-driven and professionally presentable
Comfortable working outdoors in all weather conditions
Results-oriented mindset
No prior lawn care experience required-training provided
Must be at least 18 years old
Valid Driver's License (preferred for team travel)
What We Offer
$18/hour base pay + commission
Opportunities for promotion to full-time with benefits
Flexible, part-time scheduling
Simple IRA contribution and benefits available upon advancement
Industry and company training to help you succeed
Supportive, team-first work environment
Weekly, monthly, and annual bonuses for top performers
Free lawn care services for employees
Weed Man Lawn Care is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
How to Apply If you're ready to turn your enthusiasm into a rewarding career and help us grow our community of happy customers, apply today! We thank all applicants for their interest. Only those who meet the qualifications will be contacted for interviews.
$18 hourly Auto-Apply 16d ago
AUTOMOTIVE CUSTOMER SERVICE SPECIALIST/SERVICE ADVISOR IN BILLINGS MT; COMPETITIVE WAGE; DEALER HAS GREAT REPUTATION
Bob Smith Motors
Customer support specialist job in Billings, MT
We are seeking an enthusiastic individual that excels in customer service. Job duties would include:
Greeting clients at the service department write up area.
Checking in clients at the service department write up area
Answering phones in the service department at peak call times
Portering cars around the service department
Additional duties could include:
Writing customer repair orders
Performing service and parts follow up calls
Scheduling service department appointments
Our dealership is open Monday through Saturday. Wages and schedule are flexible. We are primarily seeking to fill a part time position; however, full time could be discussed based on applicants desire and ability.
$27k-35k yearly est. Auto-Apply 60d+ ago
Service (Maintenance) Specialist
“Centerspace
Customer support specialist job in Billings, MT
Castlerock - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM
On call pay and Quarterly Renewal Bonuses
Competitive PTO
Generous time off - 10 paid holidays, plus diversity day and your birthday
Paid Caregiver and Paid Parental Leave
20% Rent, Parking, and Storage Discount for Centerspace rents
32 Paid Hours of Volunteer Time Off
Medical/Dental/Vision Benefits - 1st of Month Following Start Date
Centerspace Stock Purchase Plan
401(k) match up to 5% per paycheck
Tuition Reimbursement & Scholarship Program
Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team.
Position Summary
Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual.
Expectations
Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintenance:
Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
Perform minor and major HVAC maintenance, such as replacing motors and bearings.
Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
Perform minor carpet repairs.
Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
Service and monitor the HVAC equipment.
Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
Perform preventative maintenance on:
HVAC
Electrical
Plumbing
Lighting
Doors, locks, and hardware
Wall treatments
Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
Monitor and maintain tools.
Perform assigned duties as prescribed in safety manuals.
Respond to test situations accurately.
Maintain sufficient technical and industry contacts and knowledge.
Participate in after hours on-call programs.
Assist outside contractors with major inspections.
Serve as a key contact between community leaders, operations managers, general managers, and tenants.
Apply current knowledge or devise creative solutions to proactively resolve issues.
Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
Participate in capital improvements.
Administrative:
Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
Complete reports and perform various administrative duties to positively support completion of activities and projects.
Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
Stock items when received.
Cleaning:
Clean up vacant areas.
Remove debris from the building and grounds.
Provide backup for Community Porter.
Emergency Situations:
Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
Study and know the site-specific emergency manual(s).
Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
Other:
Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
Assist and/or back up coworkers.
Equipment Issued
If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.
Education & Experience
Required: 2+ years of previous maintenance experience.
Preferred: Trade school education.
Certifications and/or Licenses: Have or willing to attain EPA, CPO.
Knowledge, Skills, & Abilities
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
Physical Requirements
While performing the duties of this job, the employee is required:
Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.
Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
“Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on char
acteristics. Centerspace encourages applicants of all ages.”
$28k-38k yearly est. 60d+ ago
Customer Service Representative
DXP Enterprises 4.4
Customer support specialist job in Billings, MT
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Summary:
Worker from an agency - Temporary.
Responsibilities of the Customer Service Representative include, but are not limited to:
* Responding to customer inquiries regarding company products and services
* Processing customer phone orders
* Checking availability of stock and shipping dates
* Quoting prices, filling orders to customer specifications and processing sales data via computer
* Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include, but are not limited to:
* Excellent communication skills
* Should be enthusiastic and able to work independently
* Must have experience performing a majority of the functions
* Prior inside sales/customer service experience
* Data entry skills, organization, multi-tasking and customer focus is required
* Regular in-person attendance required
* Must be a fast learner
* Must have great customer service skills
* A valid driver's license with a clean driving record is required
Additional Information:
* Physical Demand: N/A
* Working Conditions: Office - Front Counter Sales
* Training/Certifications: NA
* Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am-5:00pm
* Travel: NA
* Education: High School Diploma
Location: USA:MT:Billings
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
$29k-35k yearly est. Auto-Apply 6d ago
Customer Service Representative - Billings, MT
Kedia Corporation
Customer support specialist job in Billings, MT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 1d ago
Customer Service Rep
Carsonvalleyhealth
Customer support specialist job in Billings, MT
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$27k-35k yearly est. 1d ago
Customer Service Rep
TCH Group, LLC 2.9
Customer support specialist job in Billings, MT
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$28k-35k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Karen Smith-State Farm Agent
Customer support specialist job in Billings, MT
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Karen Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 25d ago
Customer Service Rep(07007) - 904 Main St
Domino's Franchise
Customer support specialist job in Billings, MT
Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties.
Must be 16 yrs of age
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be no less than Sixteen (16) years of age.
Ability to pass applicable Company background checks.
Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
Superb ability to multi-task
Ability to function in a dynamic, fasted paced environment.
Ability to adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen.
Ability to take orders over the counter or phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
Additional Information
Looking for energetic happy customer service oriented team members.
$27k-35k yearly est. 2d ago
Wealth Management Client Associate (FP)
Bank of America 4.7
Customer support specialist job in Billings, MT
Billings, Montana **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************
**:**
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
**Job Description:**
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
**Responsibilities:**
+ Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
+ Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
+ Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
+ Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
+ Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
**Required Qualifications:**
+ Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
+ Demonstrates a client-centric mindset, always acting in the best interest of the client
+ Has the ability to learn and adapt to new information and technology platforms
**Desired Qualifications:**
+ Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66)
+ Possesses industry knowledge and an understanding of investment products
+ Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
+ Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
+ Is detail oriented
+ Demonstrates a commitment to continuous learning and professional growth
+ Exhibits sound judgment and discretion when handling sensitive information
+ Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
+ Demonstrates professional verbal and written communication skills
**Skills:**
+ Account Management
+ Client Management
+ Customer and Client Focus
+ Issue Management
+ Oral Communications
+ Business Development
+ Client Solutions Advisory
+ Pipeline Management
+ Prioritization
+ Administrative Services
+ Emotional Intelligence
+ Referral Identification
+ Written Communications
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
37.5
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$42k-50k yearly est. 1d ago
Treatment Service Specialist - School-Based Services (Billings, MT)
Aware 4.3
Customer support specialist job in Billings, MT
Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Advancement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$62k-75k yearly est. 15d ago
Appointment Representative - Full Time
Billings Clinic 4.5
Customer support specialist job in Billings, MT
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.
And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2022 Employee Benefits Guide.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!
Appointment Representative - Full Time
SCHEDULING - CLINIC (BILLINGS CLINIC CLINIC)
req11250
Shift: Day, Evenings, Nights, Weekends
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)
Starting Wage DOE: 17.00 - 21.25
Incumbents in this position are responsible for answering all incoming phone calls to the Central Appointment Desk (CAD) for scheduling appointments and diagnostic procedures, as well as pre- registration of new patients and patients seen in outreach clinics.
Essential Job Functions
* Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
* Promptly and courteously answers CAD telephone calls, coordinating the scheduling of patient appointments in a manner that meets the patients needs. Offers alternatives when appropriate to accommodate the patient.
* Accesses on-line physician/provider scheduling protocols for each appointment scheduled to ensure scheduling accuracy.
* Schedules and enters orders for ancillary services via the order communication system. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures.
* Accesses any resources necessary to assist in meeting the needs of the caller (e.g. Level II scheduling staff, nursing staff, HealthLine, leadership, Red Flag Chief Complaint List, etc.).
* Verifies basic demographic information when scheduling; pre-registers all new patients and fully registers all outreach clinic patients.
* Informs patients of any financial/insurance obligations they may expect at the time of their appointment.
* Performs clerical duties to include filing, mailing patient appointment reminders, faxing outreach schedules, and completing ancillary service orders.
* Creates edits and maintains master templates for physician, hospital and clinic ancillary appointment types and scheduling protocols as requested by physicians and in accordance with access initiatives. Communicates changes in protocols to appropriate personnel.
* Reschedules patients whose appointments are affected by a change in physician schedule. Communicates BILLINGS CLINIC apologies for any inconvenience to the patient and strives to reschedule in such a way that meets the patients need.
* Provides educational opportunities to physicians, nursing and administration allowing for the creation of a schedule template which will positively affect the physician in achieving productivity needs, patient satisfaction and reduce the need to revise schedules.
* Utilizes performance improvement principles to assess and improve quality.
* Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
* Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance.
* Performs other duties as assigned or needed to meet the needs of the department/organization.
Minimum Qualifications
Education
* High school graduate or equivalent
Experience
* Prior experience in a customer service-related field preferred; health care experience is desirable
Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ******************************
Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.
H
$30k-34k yearly est. 7d ago
Customer Outreach Representative
Weed Man Billings, Mt 3.9
Customer support specialist job in Billings, MT
Job Description
Customer Outreach Representative - Billings, MTCustomer Outreach Representative Compensation: Starting at $18/hour + commission Hours: 30-40 hours per week (flexible scheduling) Location: Billings, MT (office-based travel to local neighborhoods) Start Date: As soon as possible Training: Paid | No experience necessary
Why Join Weed Man Lawn Care? Weed Man Lawn Care is a locally owned and operated company dedicated to providing exceptional lawn care services with a commitment to amazing service, integrity, passion, and innovation. We take pride in serving the communities we live in, and we're growing fast. When you join our team, you'll work alongside passionate professionals and enjoy countless opportunities for both personal and professional development. Backed by North America's #1 franchised lawn care company with over 55 years of success, we're the perfect place to launch or advance your career.
Position Summary As a Field Marketing Representative, your primary responsibility is to generate leads for our sales team by offering local homeowners a free, no-obligation quote for our lawn care services. This is a door-to-door outreach position focused solely on lead generation-no direct selling involved. You'll help us connect with potential customers ethically, gathering permissions (like email, phone, name, and address) to provide personalized quotes while respecting federal do-not-call guidelines. Our team meets daily at the Billings office and travels together to assigned neighborhoods in a company vehicle. This role is an ideal fit for individuals interested in marketing, sales, or business who want to gain hands-on experience and grow within a successful organization. High performers will have the opportunity to advance to full-time positions.
Key Responsibilities
Engage with homeowners to offer free lawn care quotes
Represent the Weed Man Lawn Care brand with professionalism and enthusiasm
Accurately gather and report lead information (email, phone, name, address)
Collaborate with teammates to meet lead generation goals
Qualifications
Excellent verbal communication skills
Self-driven and professionally presentable
Comfortable working outdoors in all weather conditions
Results-oriented mindset
No prior lawn care experience required-training provided
Must be at least 18 years old
Valid Driver's License (preferred for team travel)
What We Offer
$18/hour base pay + commission
Opportunities for promotion to full-time with benefits
Flexible, part-time scheduling
Simple IRA contribution and benefits available upon advancement
Industry and company training to help you succeed
Supportive, team-first work environment
Weekly, monthly, and annual bonuses for top performers
Free lawn care services for employees
Weed Man Lawn Care is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
How to Apply If you're ready to turn your enthusiasm into a rewarding career and help us grow our community of happy customers, apply today! We thank all applicants for their interest. Only those who meet the qualifications will be contacted for interviews.
$18 hourly 15d ago
AUTOMOTIVE CUSTOMER SERVICE SPECIALIST/SERVICE ADVISOR IN BILLINGS MT; COMPETITIVE WAGE; DEALER HAS
Bob Smith Motors
Customer support specialist job in Billings, MT
Job Description
We are seeking an enthusiastic individual that excels in customer service. Job duties would include:
Greeting clients at the service department write up area.
Checking in clients at the service department write up area
Answering phones in the service department at peak call times
Portering cars around the service department
Additional duties could include:
Writing customer repair orders
Performing service and parts follow up calls
Scheduling service department appointments
Our dealership is open Monday through Saturday. Wages and schedule are flexible. We are primarily seeking to fill a part time position; however, full time could be discussed based on applicants desire and ability.
$27k-35k yearly est. 12d ago
Service (Maintenance) Specialist
Centerspace
Customer support specialist job in Billings, MT
Castlerock - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM * On call pay and Quarterly Renewal Bonuses * Competitive PTO * Generous time off - 10 paid holidays, plus diversity day and your birthday * Paid Caregiver and Paid Parental Leave
* 20% Rent, Parking, and Storage Discount for Centerspace rents
* 32 Paid Hours of Volunteer Time Off
* Medical/Dental/Vision Benefits - 1st of Month Following Start Date
* Centerspace Stock Purchase Plan
* 401(k) match up to 5% per paycheck
* Tuition Reimbursement & Scholarship Program
Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team.
Position Summary
Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual.
Expectations
Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintenance:
* Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
* Perform minor and major HVAC maintenance, such as replacing motors and bearings.
* Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
* Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
* Perform minor carpet repairs.
* Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
* Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
* Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
* Service and monitor the HVAC equipment.
* Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
* Perform preventative maintenance on:
* HVAC
* Electrical
* Plumbing
* Lighting
* Doors, locks, and hardware
* Wall treatments
* Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
* Monitor and maintain tools.
* Perform assigned duties as prescribed in safety manuals.
* Respond to test situations accurately.
* Maintain sufficient technical and industry contacts and knowledge.
* Participate in after hours on-call programs.
* Assist outside contractors with major inspections.
* Serve as a key contact between community leaders, operations managers, general managers, and tenants.
* Apply current knowledge or devise creative solutions to proactively resolve issues.
* Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
* Participate in capital improvements.
Administrative:
* Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
* Complete reports and perform various administrative duties to positively support completion of activities and projects.
* Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
* Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
* Stock items when received.
Cleaning:
* Clean up vacant areas.
* Remove debris from the building and grounds.
* Provide backup for Community Porter.
Emergency Situations:
* Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
* Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
* Study and know the site-specific emergency manual(s).
* Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
Other:
* Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
* Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
* May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
* May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
* Assist and/or back up coworkers.
Equipment Issued
If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.
Education & Experience
* Required: 2+ years of previous maintenance experience.
* Preferred: Trade school education.
* Certifications and/or Licenses: Have or willing to attain EPA, CPO.
Knowledge, Skills, & Abilities
* Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
* Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
* Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
* Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
Physical Requirements
While performing the duties of this job, the employee is required:
* Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.
* Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
* Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
"Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on characteristics. Centerspace encourages applicants of all ages."
$28k-38k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Karen Smith-State Farm Agent
Customer support specialist job in Billings, MT
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Karen Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 10d ago
Wealth Management Client Associate (FP)
Bank of America 4.7
Customer support specialist job in Billings, MT
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
Responsibilities:
Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Required Qualifications:
Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
Demonstrates a client-centric mindset, always acting in the best interest of the client
Has the ability to learn and adapt to new information and technology platforms
Desired Qualifications:
Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66)
Possesses industry knowledge and an understanding of investment products
Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
Is detail oriented
Demonstrates a commitment to continuous learning and professional growth
Exhibits sound judgment and discretion when handling sensitive information
Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
Demonstrates professional verbal and written communication skills
Skills:
Account Management
Client Management
Customer and Client Focus
Issue Management
Oral Communications
Business Development
Client Solutions Advisory
Pipeline Management
Prioritization
Administrative Services
Emotional Intelligence
Referral Identification
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
$42k-50k yearly est. Auto-Apply 2d ago
Treatment Service Specialist - School-Based Services (Billings, MT)
Aware 4.3
Customer support specialist job in Billings, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a treatment service specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provide direct services to children with special needs in the school setting.
Collaborate with parents, teachers, and school personnel to develop and implement individualized plans.
Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities.
Utilize a wrap-around approach to ensure the child's success in both the school and home setting.
Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills.
Excited to join our organization?AWARE treatment service specialists earn $19.75 - $21.92 per hour. Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Advancement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
How much does a customer support specialist earn in Billings, MT?
The average customer support specialist in Billings, MT earns between $26,000 and $46,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Billings, MT