Customer support specialist jobs in Birmingham, AL - 611 jobs

The STC Advocate role is a unique combination of various responsibilities, where you will be the face of our company. Since our purchase process is entirely online, meeting you to pick up the vehicle they are selling to us will likely be the first time a customer has met one of our employees face-to-face. You will have the freedom to ensure our customers have an extraordinary experience that is completely one of a kind. Responsibilities + Deliver a uniquely special experience to each and every customer, embodying the spirit of our brand. + Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system. + Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy. + Assist other team members with various tasks as necessary. + Drive a company-owned car to approximately 6-8 appointments daily at customer homes. + Greet customers, evaluate the car they are selling, and facilitate paperwork on an iPad. + Coordinate the tow to pick up the car from the customer's home and proceed to the next appointment. Essential Skills + Customer service oriented with a passion for creating memorable experiences. + Possess a valid Driver's License with a clean driving record for the past 5 years. + 2+ years of customer-facing experience. + Ability to walk/stand and sustain physical activity for extended periods (8+ hours). + Strong attention to detail and effective communication skills. + Ability to read, write, speak, and understand English. Additional Skills & Qualifications + High School Diploma or equivalent. + Goal-oriented, enthusiastic, and self-motivated. + Team player with an understanding of the value of teamwork. + Energy and drive to accomplish goals and meet deadlines. + Sense of humor and passion for the customer experience. + Interest in working in a fast-paced environment and having fun while doing it. Work Environment You will work in both indoor and outdoor environments, which may expose you to inclement or extreme weather. Your role will involve time spent in the office as well as on the road. Training may vary, so clear communication during the screening process is important. Our workplace is dynamic and fast-paced, requiring bright individuals ready to take on new challenges. In addition to your professional duties, you'll have opportunities to relax with activities like ping pong and corn hole tournaments. The hours and pay rate vary based on location, and some positions may be contract or contract-to-hire. This temporary role is expected to last until the end of February or early March, but it may be shortened or extended based on market needs. If hired directly, there may be opportunities for growth and a potential for a performance-based bonus. Job Type & Location This is a Contract position based out of Bessemer, AL 35022. Pay and Benefits The pay range for this position is $16.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bessemer,AL 35022. Application Deadline This position is anticipated to close on Jan 23, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services. Interviews will be the week of January 12th Start Date February 2nd While in training you will work: The first 2 months Monday - Friday 8:00AM to 5:00PM After training you will work: 5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM Key Responsibilities: Answer incoming calls promptly and professionally. Respond to customer inquiries and provide accurate information. Resolve customer issues and complaints effectively and efficiently. Maintain detailed records of customer interactions in the database. Collaborate with team members and departments to improve customer service processes. Meet or exceed performance metrics, including call volume and customer satisfaction. Stay updated on product knowledge and company policies. Qualifications: High school diploma or equivalent; additional education is a plus. Previous experience in a call center or customer service role preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in computer systems and software. Ability to work in a fast-paced environment and handle stressful situations.

Sales Support Specialist (Entry Level) - On-site | Full-Time - $15-$17/hour GoldLeaf Print & Packaging is looking for an Entry-Level Sales Support Specialist to join our team and help keep daily orders and projects running smoothly. This role is perfect for someone who's organized, reliable, and eager to learn the print and packaging industry. You'll handle straightforward, repeatable tasks that support our sales and project management teams - no prior print experience required. We'll train the right person. What You'll Do Assist with processing daily orders and routine sales tasks Support Project Managers with basic administrative and order-related work Communicate with vendors and internal teams as needed Review orders and requests for accuracy Help with fulfillment, mailing projects, and overflow work Keep things moving so the team can focus on larger client projects What We're Looking For Strong attention to detail and willingness to learn Dependable and organized with good follow-through Comfortable working through a daily task list Clear communicator and team player Experience not required - training provided

Job ID 2026-14997 The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database Ensure that all relevant parties are updated frequently through the core system or CRM Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource Ensure any follow-up needed is provide timely Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided Display patience and empathy in handling tough cases and/or difficult clients Gather and document client feedback for sharing with the Product and Sales teams Engage in continuous self-performance evaluation and self-training projects Stay current and knowledgeable on all Treasury Solutions products and services Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX Flexibility with work schedule, including possible nights and weekends Adhere to regulatory guidelines for customer authentication and product disclosures Maintain confidentiality and security of customer information according to regulatory guidelines and company policies Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances Perform other related duties as assigned Qualifications A high school diploma or equivalent; Bachelor's degree is preferred At least three years' banking experience with at least 1 year in a client facing role A proven track record of understanding the client needs and delivering exceptional client service consistently Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders. Excellent customer service skills Strong analytical and problem solving skills Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box" PC Proficiency with various systems and software, including but not limited to Microsoft Office products Must be able to: Work and collaborate with others as a team at all levels Multitask effectively Organize and prioritize tasks to achieve goals Perform role with minimal supervision Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges Ability to understand and apply policies and procedures of federal/state regulations Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

Global Star is a fast-growing company in Birmingham, Al dedicated to delivering innovative solutions and top-tier customer experiences. We represent exciting new clients across multiple industries and pride ourselves on a customer-first approach. Our team is passionate about problem-solving, relationship building, and driving results-and now we're looking for motivated individuals to join us. We are seeking Customer Support Representatives who are energetic, detail-oriented, and customer-focused. In this role, you'll be the first point of contact for our customers-providing product information, resolving concerns, and ensuring every customer leaves with a positive impression. This position offers weekly pay, full training, and opportunities for growth in a supportive environment. If you enjoy working with people and want to take the next step in your career, this is the perfect opportunity. Key Responsibilities Provide professional, friendly customer support in person and over the phone. Answer questions about products, services, and promotions. Resolve customer issues with empathy and accuracy. Process payments and transactions securely and efficiently. Maintain an organized and welcoming customer service area. Stay current on product knowledge, promotions, and company updates. Support team members to achieve performance goals. Assist with merchandising and administrative tasks as needed. Qualifications Must be 18 years or older. High school diploma or equivalent required. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced setting. Reliable transportation for on-site work in Birmingham. Positive, solution-focused attitude with strong attention to detail. Prior customer service or retail experience preferred, but not required. Benefits Weekly Pay for consistent compensation. Comprehensive Training and ongoing support. Career Growth Opportunities with a rapidly expanding company. Supportive Team Culture built on collaboration and success. Recognition programs for top performers. Employee discounts on select products and services. Flexible scheduling (based on business needs). Apply Now Global Star is growing fast - and we're looking for individuals who want to grow with us. If you're ready to launch your career in a dynamic, high-growth, and people-first environment, apply today. Qualified Candidates will be contacted within 1-3 business days to schedule an interview with our hiring management team.

- Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements. - Enter rebate application data into the CCB database, ensuring accuracy and completeness of information. - Provide prompt and courteous customer service to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience. - Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department. - Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated. - Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing. - Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses. - Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor. - Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances. - Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests. - Prevents voluntary residential customer attrition by executing the Business Development Support Save policy. - Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions. - Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas. - Executes marketing campaigns to increase customer response and is accountable for results. Works effectively as part of a team and displays a positive attitude in this dynamic environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Experience in a customer-facing, sales related, call center (or equivalent) environment Excellent understanding of CRM software like CC&B, Oracle, Microsoft Office Suites, Adobe, or Salesforce Effective communication skills, with the ability to communicate with customers for long durations Knowledge or the ability to quickly grasp the technical aspects of residential natural gas equipment and its - Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements. - Enter rebate application data into the CCB database, ensuring accuracy and completeness of information. - Provide prompt and courteous customer service to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience. - Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department. - Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated. - Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing. - Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses. - Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor. - Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances. - Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests. - Prevents voluntary residential customer attrition by executing the Business Development Support Save policy. - Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions. - Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas. - Executes marketing campaigns to increase customer response and is accountable for results. - Works effectively as part of a team and displays a positive attitude in this dynamic environment.

At Messa Sync, we believe in creating seamless connections between people, ideas, and experiences. As a dynamic force in the event planning and engagement industry, we specialize in delivering impactful corporate and community events that foster collaboration and inspire growth. Our Birmingham-based team thrives on precision, innovation, and adaptability-bringing each client's vision to life through expert coordination, meticulous planning, and unmatched dedication. Job Description We are seeking a highly motivated and detail-oriented Customer Service Officer to join our team in Birmingham, AL. This role is ideal for individuals who excel in providing exceptional service, solving problems efficiently, and ensuring that every client interaction reflects our company's values. As a key point of contact for customers, you will play an essential role in building trust and delivering a positive experience. Responsibilities Handle inbound and outbound customer inquiries via phone and email in a professional manner Resolve product and service issues by clarifying the customer's complaint and determining the cause Follow up to ensure customer satisfaction and maintain a high level of service quality Maintain accurate records of customer interactions and transactions Collaborate with other departments to ensure customer concerns are addressed effectively Continuously improve service processes by offering suggestions and feedback Maintain up-to-date knowledge of products, services, and company procedures Qualifications Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred) 2+ years of experience in a customer service or client-facing role Strong communication and interpersonal skills Ability to multitask, prioritize, and manage time efficiently Proficient in Microsoft Office and CRM systems Critical thinking and problem-solving abilities Professional demeanor and commitment to excellence Additional Information Benefits Competitive annual salary ($55,000 - $62,000) Opportunities for career advancement and professional development Supportive and collaborative work environment Paid time off and holidays Comprehensive training and onboarding programs Access to employee assistance resources

About Us Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time. Job Description We are seeking a highly motivated Customer Service Officer to join our dynamic team. In this role, you will serve as the frontline representative for our clients, ensuring every customer receives accurate, timely, and respectful assistance. You will play a key role in resolving inquiries, handling requests, and supporting the operational workflow across multiple channels. Responsibilities Respond to customer inquiries via phone, email, and live chat Resolve customer issues and complaints with professionalism and empathy Document interactions and maintain accurate records in our CRM system Collaborate with internal departments to resolve technical or service-related concerns Identify areas for service improvement and provide feedback to management Ensure compliance with company procedures and quality standards Follow up with clients to confirm resolution and satisfaction Qualifications Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred) 1-2 years of experience in a customer service, administrative, or support role Strong verbal and written communication skills Ability to multitask and work under pressure in a fast-paced environment Proficient with customer service software and tools (CRM systems, ticketing platforms, etc.) A solutions-oriented attitude and high emotional intelligence Detail-oriented and highly organized Additional Information Benefits Competitive salary: $57,000-$60,000 annually Opportunities for career advancement and professional growth Ongoing training and skill development programs Supportive team culture and leadership Health, dental, and vision insurance options Paid time off and holidays A dynamic work environment with modern tools and systems

About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: * Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. * Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. * Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. * May schedule client appointments and/or conference room for appointments. * Assemble/generate materials including paperwork and reports for client meetings. * Understand and ensure business adherence with firm and financial industry regulatory policies. * May manage FA and Team's social media presence (website, LinkedIn, X, etc.). #LI-PWM2 * Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. * Seek ways to enhance FA(s) business effectiveness and marketability. * Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. * May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. * May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. * Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: * 2+ years of prior industry and/or administrative work experience. * Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. * Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. * Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. * Detail oriented with an emphasis on accuracy. * Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. * Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. * Good analytical and critical problem-solving skills. * Bachelor's degree preferred, not required. Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

00015 Store Support CenterLE_301 Hibbett Retail, Inc.SUMMARY The Specialist, Customer Relations provides administrative support to the customer relations department. Helps ensure high levels of customer satisfaction by assisting stores and customers with the timely resolution of problems or concerns via phone and email communication. Acts as an intermediary between the stores and customers. Responds to inquiries and/or reviews received through social media and other platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES Greets, assists, and provides direction and information to clients and visitors to foster a professional and welcoming environment. Assists Customer Relations with designated daily tasks. Tasks can include but not limited: contacting customers, stores, other company team members. Receives and responds to incoming phone calls and emails in a timely and professional manner to build loyalty and a positive and professional image among customers. Assists with customers, visitor questions, and/or resolve issues such as refunds, overcharges, lost or stolen packages, reward points balances, returns and exchanges, complaints, and other service or product issues to ensure customer satisfaction. Coordinates with stores and other internal departments as needed to answer questions, resolve, or prevent problems. Coordinates customer fulfillment as needed when a store closes (e.g., computer problems, weather-related issues, staffing issues, etc.) causing that location to be unable work orders. Assists with customer interactions and/or issues received through social media platforms to foster customer engagement and build a loyal and active customer community. Assists e-commerce customers as needed by cross-selling, upselling, and suggesting add-on sales. Reviews and stays abreast of the organization's policies, procedures, and products. Protects company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk. Measurable Outcomes: Attendance, performance, and timeliness to ensure operational efficiency, employee engagement, and customer satisfaction. QUALIFICATIONS 0 - 1 years of related experience. Call center, customer service, or related experience preferred. Knowledge in administrative work. Communication and interpersonal skills, ability to interact effectively with customers and team members. Hibbett's Privacy Policy Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded. By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

Job Description Headquartered in Birmingham, AL, Dash Solutions is a fast-growing payments company that provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. Led by a team of payments industry experts, Dash Solutions has a proven track record of delivering innovative payment and engagement solutions. We are committed to excellence, innovation, and delivering exceptional value in this rapidly evolving market. At Dash, we're not just looking for employees; we're looking for team members who embody our core values and share our passion for revolutionizing the payments industry. Here's what we seek in every hire, regardless of the role: Cultural Fit: We thrive in a culture of respect, authenticity, and a relentless pursuit of improvement. We challenge the status quo and embrace change as an opportunity for growth. Mission-Focused: We're on a mission to transform the payments industry, and we expect all team members to share our commitment to this goal. We're looking for individuals who are driven by purpose and eager to make a meaningful impact. Industry Passion: The payments industry is dynamic and constantly evolving. We're looking for candidates who are not only passionate about this ever-changing landscape but also curious and eager to learn. We need leaders who will guide our company into a bright future, staying ahead of industry trends and driving innovation. Position Summary The Client Success Specialist serves as the principal liaison for operational communications with an assigned portfolio of clients, with a strong emphasis on Clinical Trials and Healthcare sectors. You will be responsible for managing day-to-day client relationships, addressing technical and operational issues, and ensuring seamless communication and support across various areas, including workflows, risk management, billing, and troubleshooting. In collaboration with the Client Success Manager, you will deliver a comprehensive and cohesive support model to drive client satisfaction and operational success. Key responsibilities: Operational Relationship Management Serve as the primary point of contact for operational matters, including but not limited to handling escalations, troubleshooting API integrations, training, and resolving any issues or friction points whether technical or procedural. Develop and maintain strong operational relationships, ensuring client needs are met with efficiency, speed and precision. Proactively manage client expectations and resolve issues ensuring high levels of client satisfaction and retention. Act as a trusted advisor for all operational needs, offering insights, recommendations, and strategic guidance to drive client success. Collaborate and occasionally present with the Client Success Manager during business reviews regarding client needs and improvement areas. Use data and feedback to identify trends, potential risks, and areas of opportunity within the client relationship. Inform clients about Dash's products and services with accuracy and understanding of the different applications that are used (CSA, portal, SFTP, etc.) is critical to reproduce any issue Driving Operational Success Develop and execute operational success plans to maximize the value clients derive from Dash's offerings. Analyze operational performance data, identify trends, and drive strategic improvements for both clients and internal teams. Hold internal teams accountable to timelines and deliverables outlined in operational plans. Drive continuous improvement of our onboarding practices by identifying opportunities for improvement through enhancements and operational efficiencies. Anticipate potential account risks and develop proactive mitigation strategies to minimize impact. Project and Issue Management Oversee client-related projects, aligning client goals with company objectives to ensure mutual success. Proactively manage client issues and ensure timely resolution by coordinating with cross-functional teams. Act as primary liaison between client and Engineering for any technical issue. Recreate, troubleshoot, and test issues in order to speed collaborative efforts and ensure quality. Engage in the Corrective Action process which includes investigative root cause and actionable improvements. Act as the first line of communication with the clients to ensure they are well informed and care in the event of an issue. Utilize Jira or another client servicing tool to track issues, monitor trends and measure resolution success. Process Improvement Identify and implement process enhancements to deliver best-in-class support to clients. Continuously evaluate workflows and client feedback to refine operational strategies and support processes. Work with other Client Success Specialists and Coordinators to collect cumulative client feedback and drive enhancements across the company. Desired Skills & Experience: Bachelor's Degree in Business, Project Management or similar fields required. Exceptional organizational skills, with the ability to manage multiple client needs and projects simultaneously. Curiosity to learn and apply that learning to help teach/train others. Proactive problem-solving skills and client-first attitude. Goal-oriented, organized team player. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent verbal and written communications skills. Proficiency in Microsoft Office Suite of Products, including Outlook, Word, and Excel. Self-motivated and able to thrive in a results-driven environment. Position may, on occasion, require evening or weekend client support. Demonstrated growth mindset, embracing new ideas and approaches, and constantly seeking opportunities for personal and professional development Our Culture: At Dash Solutions, our culture fosters growth, innovation, and impact. We're a community of forward-thinkers where creative ideas are encouraged, and individuals are empowered to lead. In our high-growth environment, you'll have the autonomy to manage your domain, with the strong support of a team committed to Making Payments Mean More. Employees at Dash Solutions are united by our mission, aligned with our vision, and driven by the values that make us unique. Here, we believe that personal growth fuels company success, and we support each other every step of the way. Some Benefits to Working at Dash Solutions Include: Competitive salary and benefits package Flexible PTO policy Matching 401(k) plan Comprehensive medical, dental, vision, life, and disability coverage Transparent, supportive culture with a highly accessible executive team and regular company-wide updates Engaging corporate culture with events, perks, and team celebrations Our Core Values Solutions: We create innovative solutions that drive long-term value for our clients and shareholders. Passion: We are passionate about delivering for our clients every day. Authenticity: We lead and communicate authentically - with purpose, clarity, and candor. Respect: We row together with respect for everyone and enjoy the ride. Knowledge: We learn, we grow, we continuously evolve. Diversity & Inclusion at Dash Solutions: Dash Solutions is proud to be an Equal Opportunity/Veterans/Disabled/LGBTQIA+ Employer. We believe in fostering a workplace that values diverse perspectives and backgrounds, and we are committed to a fair, inclusive recruitment process. Candidates from all backgrounds are encouraged to apply and help us shape the future of payments.

Job Description Primary Responsibilities: Manages the service and support for assigned book of commercial lines business Assists with gathering information for new and renewal submissions Review Policies for accuracy and completeness Reviews client policy transactions to verify they are in accordance with company guidelines Documents all activity related to a customer/policy in agency management system Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information Provides prompt, accurate, and courteous service to customers and company personnel Improves insurance skills and knowledge by seeking out educational opportunities Create and maintain internal market appetite guide Maintain carrier contact schedule Coordinate carrier meetings with the Petra team Desired Skills: Possesses strong computer knowledge and skills including experience with Microsoft Office programs as well as agency management software experience EPIC agency management system software experience strongly preferred Experience working with multiple lines of commercial coverage Fosters a proactive relationship with customers and company representatives Possesses excellent organizational and technical skills, is a problem solver and self-starter Demonstrates positive customer service and sales skills, internally and externally, with effective communication, respect, and integrity Has the ability to perform multiple tasks in a complex working environment accurately and proficiently At least one professional insurance designation preferred Education/Experience: 3+ years of commercial insurance experience, required 5+ years of commercial insurance experience, preferred Holds a current Property and Casualty Insurance license Preferred experience working within the Applied EPIC system College Degree preferred

We are looking for a Jewelry Repair Liaison to join our team! Is Important To Us It serves as the liaison from the customer to the bench jeweler and ensures customer satisfaction Our experience sets us apart from competitors Everyone on our team must be a rhino! Responsibilities Accept jewelry for repair Assist sales team with customer orders Assist customers with concerns Facilitate delivery of merchandise to customers What Will Make You Successful Ability to maintain composure in high pressure, fast-paced environment Good listener and communicator Organized and good at multi-tasking Comfortable at handling phone calls and in person correspondence Professional and welcoming presentation Demonstrates attention to detail and has a sense of urgency A passion for the jewelry industry Qualifications Previous customer service experience Experience in a luxury retail environment preferred

Job DescriptionSalary: $15 + Commission We are seeking a motivated Sales Closer for our Wellness Services and Memberships. This is a base salary and commission-based position with the potential to earn significantly while enjoying a fun and dynamic work environment. Responsibilities Call each client prior to their visit to review their wellness budget, get debrief of their needs, align solutions and prepare order sheets/notes for the Team (RNs) Sell products and services to maximize revenue opportunities. Transform prospective clients into brand loyalists by engaging with a broad range of potential customers. Leverage top-notch training resources to master the art of selling and represent Tribes ethos effectively. Operate with no cap on commission, providing limitless earning potential. Utilize systems, including access to a CRM designed for phone sales, to ensure success in conversions Requirements Knowledge, background, or raw passion for health and wellness. Experience in sales is an advantage, but a willingness to learn is essential. Self-starter motivated by growth opportunities and the drive to excel in sales. Excellent command of the English language, both verbal and written, with strong communication skills. Willingness to do what it takes to make our goals Ability to work 40 hours per week, including weekend events Benefits Gym membership at Gauntlet Gym with 2 weekly group workouts, ideally with the prime team Membership sales Commission on the first months revenue Access to a battle-tested tool kit for sales consultants, including a CRM built for phone sales. Compensation 6 Paid vacation days (.5 Day accrued monthly) Starting $15 hr (2 months, then eligible for $4 increase) Monthly Commission 15% of NEW first month membership sales (Team sales goal for incentive eligibility: 20)

Job Summary: The Customer Service and Logistics Coordinator bridges client needs with supply chain operations, handling customer inquiries, processing orders, tracking shipments, resolving delivery issues, and coordinating with warehouse/production teams to ensure timely, efficient fulfillment, acting as a central point for communication and problem-solving to maintain high customer satisfaction. They manage the product lifecycle from order to delivery, ensuring smooth operations and accurate documentation. This position will work closely with the sales and marketing team to ensure customer satisfaction. Duties/Responsibilities: • Manage and process orders daily • Building sustainable relationships, both internal and external, through open and interactive communication • Manage incoming calls • Arrange freight for shipments • Prepare shipping paperwork • Invoice orders • Assist with inventory and cycle counting as needed Qualifications Required Skills/Abilities: • Strong customer service and active listening skills • Familiar with ERP and CRM systems • Ability to multi-task, prioritize and manage time effectively • Excellent organizational skills and attention to detail • Excellent written and verbal communication skills • Proficient in Microsoft Office Suite or similar software Education and Experience: • Bachelor's in Business Administration or equivalent a plus • High school diploma or equivalent • Three to five years of customer service experience required • Spanish a plus Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift up to 15 pounds at times.

Full-time Description Job Grade: Purpose of Job: Ensure effective and proactive communication with assigned clients. Thoroughly and analytically review client reports to improve each client's cash collections while identifying internal process gaps. Work cooperatively with all other UHS departments to present timely, detailed information to both internal and external customers Work to make UHS more customer focused and to strengthen client relationships. To generate and distribute routine and ad hoc reports to internal and external customers. To gather information from various sources to interpret patterns and identify trends to improve business processes and affect UHS and client business decisions. To report results and findings to the business, colleagues, and clients. Main Duties: Using root cause identification, analyze and prepare client reports for client meetings. Build sustainable relationships with our client through open and interactive communication while leading client calls, proactively identifying potential issues and spearheading resolutions. Review, prepare, and send routine and ad hoc reports accordingly and process report requests within deadlines to internal and external clients. Serve as an analytics specialist focusing on the management of data from various sources and providing data-driven insights. Provide internal support to departments wanting to increase efficiency, productivity, or profitability through analysis of information and data. Recommend actions by analyzing and interpreting data and making comparative analyses. Work cooperatively with all other UHS departments to present timely, detailed information. Facilitate effective and proactive communication with assigned clients. Complete special projects as assigned within designated timeframes. Extract and compile data from a database or other secondary data sources. Interpret data, analyze results using statistical methods and techniques. Identify, analyze, and interpret trends or patterns in complex data sets. Present data and conclusions in a clear and concise manner. Work with management to prioritize business and information needs. Performing quality checks on data used in analysis and reports and review all work to ensure accuracy. Requirements Qualifications: High School diploma required, Bachelor's degree preferred. Proficient with Microsoft Office applications with an emphasis on Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with project management and delegation of responsibilities. Technical expertise regarding data models and data mining. Knowledge, Skills and Abilities: High School diploma required, Bachelor's degree strongly preferred. Process focused mindset with the ability to breakdown workflows/processes in an effort to improve customer service. Proficient with Microsoft Office applications with an emphasis in Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with Project Management and delegation of responsibilities, with a proven track record of success. Detail oriented, with strong analytical, organizational and problem-solving skills. Customer focused with experience handling difficult or challenging customer calls in a professional manner. A strong desire to learn new tasks and take on additional responsibilities, while managing current workload. Understanding of basic business principles and processes. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Technical expertise regarding data models and data mining. Strong knowledge of and experience with reporting packages and database querying. Strong verbal and written communication skills. Demonstrates a strong work ethic by managing time effectively and completing all tasks as assigned. Maintains a commitment to quality, attention to detail, and follow through in the face of potential time constraints or deadlines.

At ServisFirst, Our Name is Our Mission. DUTIES AND RESPONSIBILITIES The Client Associate position provides administrative support to Bank Officers, assisting with responses to client requests, scheduling appointments, coordinating resources and gathering loan documentation and related reports as needed. Assignments will depend on the local region and the individual needs of officers, who require varying degrees of assistance depending on specialty (commercial loans, executives, management duties) and technical knowledge (ex., some officers manage their own calendars, some delegate to an assistant). The incumbent will perform duties in the following areas: Interact directly with clients and vendors to obtain necessary loan documentation (title companies, attorneys, business owners, etc.) Examine documents to identify missing, incomplete, or inconsistent information such as signatures, notarization, initials, terms, etc. Prepare and submit loan packages for underwriting, further approval, or closing, depending on type of loan and needs of officer Provide ongoing relationship servicing with current clients to maintain goodwill and gain additional business Respond to telephone and email inquiries on behalf of the officer Coordinate responses among multiple parties as needed, serving as a single point of contact Advise the officer of client requests and seek officer approval in cases of fee waivers, overdrafts, etc. Schedule events such as meetings, conferences, sales appointments, etc. Prepare reports and distribute as appropriate Reserve and coordinate resources (conference rooms, catering, PCs, reports, presentations) on behalf of office Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job. Note: Additional duties and responsibilities may be assigned MINIMUM QUALIFICATIONS High school diploma or equivalent; some college preferred Administrative experience; financial services environment preferred Experience interacting directly with clients/vendors/management/directors responding to requests and researching/resolving issues Proficient with Microsoft Outlook, Word, Excel and PowerPoint Experience coordinating shared resources and working successfully with team members Knowledge of loan documents, approval process and general Bank policies and procedures Excellent organizational and time management skills, as demonstrated in experience handling multiple tasks and client requests within deadline PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS The physical requirements and environmental conditions of this position consist primarily of: Sustained standing and sitting Frequent use of PC, including typing or sustained attention to monitor Occasional lifting of basic office files or equipment up to 20 lbs Normal office environment with comfortable internal temperatures and low level noise EOE/AA

Summary of Responsibilities: Harvest Food Hall Hospitality Specialists will create an excellent guest experience through serving in various roles within the Harvest Food Hall. The Hospitality Specialist is responsible for communicating with guests for their food orders. They are responsible for communicating food descriptions and ingredient details. They are to have a complete menu and ingredient knowledge. They will be responsible for communicating any dietary or allergen needs. They will help create an enjoyable experience with assisting guests with getting what they need. The Hospitality Specialist brings comfort and confidence to the guests with their food and menu knowledge. The Hospitality Specialist serves our guests by creating a quick, easy, stress-free experience. Specific Duties and Responsibilities: Create an enjoyable experience assisting guests in the food hall. Handle and serve food for guests following the instructions provided. Assist guests with food selections. Maintain cleanliness of equipment and serving utensils. Monitor and ensure food stations are filled and maintained. Knowledgeable of complete menu and ingredients. Follow all food health and safety guidelines. Maintain food rotation labels. Other Duties: Affirm and uphold the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle. Qualifications Personal Characteristics: Ability to work as part of a team. Effective communication skills. Excellent time management. Ability to work quickly without sacrificing quality or customer care. Essential Traits: Analytical skills. Action-orientated. Initiative. Customer Service. Abilities & Skills: Must exemplify a high level of customer service. Clearly explain complicated processes and regulations. Ability to provide solutions to employee inquiries. Ability to self-motivate and make independent decisions. Extent of Public Contact: Medium. Physical Demands: Moderate exposure to physical risk. Prolonged standing. Very active. Twisting, turning, bending, stooping. Use of a step ladder. Ability to lift up to 30 pounds without assistance. Direct Reports: This position is not a team lead for any Highlands College teammates.

The Sales Support Specialist position is the principal administrative support function for the Sales group. It provides the information link between the Salesperson, Company and Customer. This role is the center of communication for internal and external customers and suppliers alike for product samples, pricing, and technical documentations requests. Working alone and at times together with Customer Service, the Sales Support Specialist's principal responsibility is doing whatever it takes to ensure that the Customers' informational requirements are met in a timely manner. Regional Sales Manager Support Prepares all correspondence necessary including: Pricing, Customer Quotes, Introduction Letters, Customer requests for Stocking of Inventory as requested by Regional Sales Managers. Assists Regional Sales Managers in sourcing information in Skidmore's Sales ERP System and Salesforce. Assists Regional Sales Managers in the review of Customer activity such as ordering and usage patterns. Bears joint responsibility with Regional Sales Managers to distribute and expedite all inbound Customer, Vendor and Sales correspondences arriving by mail and e-mail. Receives inbound calls for Regional Sales Managers. Prepares special reports, Monthly, Quarterly and other periods as requested by the Regional Sales Managers or key customers. Customer Support Takes orders if requested by customer, then provides to customer service immediately. Enters and updates new prospects and other sales data for current customers into Sage X3 and Salesforce. Responds to customer requests for product information, availability, alternate sources, and general product information as directed by Regional Sales Manager. Responds to sample requests and provides the necessary follow up for expeditious service. At times assumes a supporting role to the Customer Service function with regards to pricing; responds timely and completely to a customer's order. Research customer history. Responds to requests by customers for Quality Documents. Support to Staff & Other Departments Responsible for disseminating special pricing information to Sales & Customer Service, including the timely maintenance of Customer Price Lists. Acts as liaison between Regional Sales Managers, Customer, Vendor and internal contacts. Provides support to the Buyers by providing customer Stocking Agreements. Training & Development Participates in supplier training during sales meetings as needed. Attends trade shows when requested to do so. Clerical/General Administrative Responds to routine emails, phone calls, etc. Makes copies, print documents, mail delivery, etc. Files paperwork Qualifications Education/Experience Knowledge and skills at a level normally acquired through the completion of an Bachelor's degree preferred High school diploma or GED required 2-3 years of professional experience required, preferably in a related field. Salesforce experience preferred Licenses/Credentials/Certifications N/A Specialized Knowledge/Skills/Abilities Calm, organized, patient, diplomatic, and confident demeanor in working with staff and customers Advanced attention to detail and accuracy in all work Sage X3 experience preferred Ability to prioritize own wide-ranging work load and work independently Ability to communicate both verbally and in writing to internal and external customers Working knowledge of Microsoft Office applications: Word, Excel, Outlook Ability to work collaboratively with colleagues, vendors and customers Working Hours/Environment Office hours are 40 per week - Monday - Friday, 7:30 - 4:00; may require additional hours periodically, including evening and weekends depending on business needs Start and end times are flexible (ex. may opt for 8:00 - 4:30 schedule) Work typically performed in an indoor office setting Tools and Equipment Used Personal computer, copier, fax/scanner, phone, and other typical office equipment Travel Minimal - less than 5% of the time Physical & Mental Demands Frequently required to sit at a desk/workstation for long period of time Ability to work at a computer terminal for extended periods of time Digital dexterity and hand/eye coordination in operation of office equipment Light lifting and carrying of supplies, files, etc. Ability to speak to and hear employees/clients via phone or in person Body motor skills sufficient to enable incumbent to move around the office environment This does not constitute a written or implied contract of employment. This job description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises .