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Customer Support Specialist
Medasource 4.2
Customer support specialist job in Indianapolis, IN
Medasource CustomerSupportSpecialist
The Medasource CustomerSupportSpecialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.
Key Responsibilities
VMS System Management (If Applicable)
Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
Ensure compliance with client-specific requirements and deadlines
Track activity and status updates within VMS platforms
Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS.
Update contractor records for extensions, terminations, and any other operational changes.
Assist in extension processes, rate increases, offboarding, and related administrative tasks
Client-Specific Onboarding
Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations
Monitor completion and ensure compliance prior to consultant engagements
Responsible for distribution of all clients related access and equipment documentation.
Serve as the point of contact between internal teams, clients, and contractors during onboarding
Timekeeping & Payroll Coordination
Act as the main point of contact for all timekeeping access issues
Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
$30k-38k yearly est. 2d ago
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Route Service Representative
Wildman 4.2
Customer support specialist job in Indianapolis, IN
Exciting Opportunity: Route Service Representative Are you ready to elevate your sales career? We're looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you're a self-starter who thrives in a fast-paced environment, we want to hear from you!
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation:
Training Wage: Base of $52,000 Once a route is assigned: Base of $52,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
This position is a four-day Monday through Thursday average work week.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customersCustomer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
$55k-70k yearly 5d ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer support specialist job in Indianapolis, IN
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$21k-34k yearly est. 60d+ ago
Baggage Service Agent
G2 Secure Staff 4.6
Customer support specialist job in Indianapolis, IN
Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience necessary.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift.
4. Must pass a pre-employment drug test.
5. Most complete a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information.
2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements.
4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means.
5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage.
6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information.
7. Assist customers with Skycap requests.
8. Monitor baggage delivery and complete baggage delivery quality checklist.
9. Must be familiar with all FAA/Airline/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
12. Attend meetings and in-services as required.
13. Utilize appropriate communications channels and maintain records, reports and files as required.
14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
$24k-29k yearly est. 5d ago
Route- Mat Service Representative
Plymate, Inc. 3.5
Customer support specialist job in Shelbyville, IN
The Mat Service Representative Trainee is responsible for delivering, servicing, and maintaining Plymate mat accounts while providing professional, courteous service to customers. After completing a training period, representatives transition into the next available service route. This role ensures accurate delivery and billing, addresses customer concerns promptly, and builds strong customer relationships to support retention and growth.
Essential Duties & Responsibilities
Safely operate a box truck and load/unload product daily.
Deliver products accurately and on schedule to customer locations.
Develop and maintain professional relationships with customers.
Identify additional sales opportunities and support contract renewals.
Coordinate service activities to achieve company goals, including profitability and customer retention.
Complete route objectives on a daily, weekly, monthly, and quarterly basis.
Resolve customer concerns promptly or escalate issues when necessary.
Adhere to all company policies and safety procedures.
Qualifications
Prior service/route or sales experience, preferably in a service-related environment.
Some successful college coursework preferred.
Clean criminal history required.
Skills & Abilities
Language Skills
Ability to read, analyze, and interpret simple financial reports.
Ability to clearly and effectively communicate with customers.
Mathematical Skills
Ability to apply basic mathematical concepts.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Technical Skills
Ability to learn and become proficient with FileMaker, AS400, and handheld computer systems.
Certificates, Licenses & Registrations
Valid chauffeur's license (or ability to obtain within seven days of hire).
Acceptable driving record, per company vehicle insurance requirements.
Compliance with company motor vehicle policy.
Physical Demands
Sit, stand, and walk continuously throughout the day.
Frequently climb, bend, twist, stoop, and reach overhead.
Lift up to 50 pounds continuously and up to 100 pounds frequently (up to 5 hours/day).
Push/pull carts up to 300 pounds frequently (up to 5 hours/day).
Operate a motor vehicle for extended periods.
Work Environment
Exposure to outdoor temperatures and manufacturing environments.
May require use of PPE, including steel-toed safety shoes.
Noise and lighting consistent with a traditional manufacturing setting.
Compensation
Base Pay: $1,600 per pay period (trainee level).
Sign-On Bonus: Eligible for up to $1,100.
$30k-35k yearly est. 7d ago
Terminal Services Specialist
Indianapolis Airport Authority 4.2
Customer support specialist job in Indianapolis, IN
#1 Airport in North America and Indiana Chamber's Best Places to Work!
Paid Childcare Reimbursements up to $10k/year, per child.
Paid Tuition Assistance up to $5,250/year
Generous Medical, Dental, Vision and RX
Free Healthcare through Marathon Health
Pet Insurance
Up to 5% Match Retirement Plan
Generous Paid Time Off Programs & MORE!
SHIFT AVAILABILITY
1st Shift 5am-1:30pm
2nd Shift 1pm-9:30pm
GENERAL SUMMARY
The Terminal Services Specialist performs semi-skilled custodial duties throughout the internal and external areas of Indianapolis Airport as well as properties owned by the IAA. The employee is responsible for cleaning internal and external areas, windows, doors, fixtures, and air vents. The Terminal Services Specialist will provide customer service to passengers and visitors at the airport. This position is responsible for the containment and cleanup of biohazardous spills using various chemicals and disinfectants. Duties include operating small equipment, motor vehicles and associated equipment, small ride-on scrubbers and sweepers, floor machines, portable and stationary pressure washers, or Kaivac Cleaning Systems. Occasionally, Specialists will attend in-service training which may include updates on company policies or new equipment demonstrations. The Terminal Services Specialist conveys accurate/ clear direction and information about the Indianapolis Airport surroundings.
ESSENTIAL FUNCTIONS
Provide customer service to airport guests.
Direct passengers and visitors to appropriate locations.
Greet passengers using the "10' rule" (specialist should greet a passenger or customer and ask if they need assistance if within 10 feet of eyesight).
Assist customers with locating lost or misplaced items.
Assist nursing mothers and passengers/guests with disabilities.
Contact airport dispatch in the event of injury that may befall any passenger, guest, or employee within the terminal. Specialist must stay with passenger/guest until an Officer or EMS relieves them.
Direct the general public to designated safe areas in the event of severe weather or threat to the airport.
Provide temporary lodging to passengers by providing sleeping cots/mats in the event of massive flight cancellations/severe weather.
Perform basic standard operation processes of the Terminal Services department.
Mop restrooms, biohazardous material, weather related messes, and material from restaurants and vendors such as grease spills.
Spot clean all carpeted areas including walk-off mats, entryway vestibules, gate areas and jetways, all administrative areas and public access areas.
Detail cleaning (windows, high dusting and other assignments).
Dust horizontal surfaces, operation level areas, and machinery.
Scrub.
Vacuum carpeted, hard surface, and high/ hard to reach areas.
Empty trash.
Sanitize all public and non-public areas of the terminal.
Remove biohazardous needle containment units.
Any other functions assigned.
Monitor supplies and inventory within stockrooms inside and outside the terminal.
Maintain levels of products used in the various areas of airport property and facilities.
Drive to buildings within the airport property for general cleaning maintenance, which may include:
Parking department office building (PARCS building).
Airport Maintenance vehicle repair building #2.
International Arrivals Building (IAB).
Airport Operations Center (AOC)
Vehicle checkpoints on the ramp ('R' access training required to gain access).
U.S Dept. of Homeland Security international office (Must have "Customs" seal on badge to gain access).
Perform hourly restroom inspections.
Inspect all fixtures within the restrooms (toilets/ urinals and sinks).
Refill paper products.
Sanitize floor.
Complete any other required upkeep.
Use various equipment such as one man/ multi man scissor lift, drivable and push floor scrubbers/ sweepers, Kaivac cleaning system, portable pressure washers, and wet or dry carpet cleaners.
Handle equipment, chemicals, and machinery properly.
Maintain machinery by performing light repair and cleaning of equipment.
Report any damaged fixtures or maintenance requests to the Terminal Services Supervisor, which may include:
Water fixtures (faucets, drinking fountains, toilets and urinals, water heaters and cleaning solution station fixtures).
Trash receptacles.
Seating areas within the secure and non-secure areas in the terminal.
Toilet tissue dispensers and paper towel dispensers.
Machinery normally used by Terminal Services (i.e. Kaivac cleaning system, floor scrubbers, carpet cleaners/extractors, vacuum cleaners, riding vacuum system (Chariot) and riding carpet cleaning extractor).
Maintain accurate log sheets:
Restroom sign-off
Vehicle inspection
Training documentation
Setup for special events or meeting within the terminal. Requests may come from individuals within the IAA or outside companies/ organizations. Events include boardroom meetings, media events, events coordinated with outside contractors or volunteers, special internal events, and events involving the general public.
Aid airport police and EMS with security matters such as securing suspicious items or unattended luggage, reporting suspicious situations or individuals to supervisor or police, and providing proper cleanup and disposal of biohazardous material.
Obtain basic emergency resuscitation training such as CPR.
Inform the general public on evacuation and safety procedures in the event of a fire, weather related emergency, or threat to the airport when necessary.
Adhere to guidelines set by the IAA and Terminal Services Department to assure that passengers and employees are not harmed by general maintenance performed by the Specialist (i.e. wet floor signs, safety cones and redirecting passenger traffic).
Escort outside contractors throughout the terminal for repair or product installation when necessary.
Complete OSHA regulation training courses on proper cleaning processes, chemical usage, environmentally approved cleaning products, and proper disposal of biohazardous material.
Clean and restock products in International FIS area twice daily.
Work harmoniously with colleagues, supervisors, and other IAA employees.
MINIMUM REQUIREMENTS
Graduation from high school, completion of a GED, or vocational school is required. A combination of education and experience that provide the knowledge, skills, and abilities to perform the duties of this position is preferred.
Prior custodial work or office maintenance work preferred.
Valid driver's license and demonstrated good driving record.
Ability to perform the physical and cognitive tasks outlined in the job description.
Ability to communicate effectively and to comprehend English, both orally and in writing.
PHYSICAL AND COGNITIVE REQUIREMENTS
Ability to lift up to 50 pounds.
Ability to climb ladders and stairs.
Ability to walk, crawl, sit, stand, push, pull, stretch, bend, squat, stoop.
Have full physical dexterity and agility.
Ability to follow oral and written instructions.
Operate small equipment and power tools.
Operate a motor vehicle.
Ability to write, read and understand, talk, see, and hear.
Ability to comprehend, retain, and follow oral and written instructions.
Problem solving and critical thinking skills.
Exercise good judgment.
Maintain personal composure in stressful situations.
WORK ENVIRONMENT
Multiple outside and inside work sites.
Exposure to the general public.
Work independently and/or with a group.
Extended and continuous work schedule.
Exposure to all types of weather and temperature conditions.
Exposure to dust, dirt, hazardous chemicals, and potentially infectious substances.
Work under severe emergency conditions when needed.
$30k-35k yearly est. 5d ago
Weight & Inspection Rep - Full Time
Hammel Companies Inc.
Customer support specialist job in Indianapolis, IN
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Weight & Inspection Rep at our Indianapolis, IN terminal.
Pay is $23.01/Hour
Hours: Monday - Friday
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more
POSITION SUMMARY:
To inspect LTL freight loads to ensure the trailers are being loaded correctly and according to NMFC regulations.
ESSENTIAL DUTIES:
Inspection of LTL freight shipments for proper National Motor Freight Classification descriptions; This includes, but is not limited to, measuring cubes, densities, and determining proper NMFC descriptions
Communicate efficiently with coworkers, supervisors, and other departments to ensure a successful operation
Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees
Comply with federal, state, and company regulations
Process all paperwork daily associated with the execution of the job
Work in a positive, supportive, and cooperative way at all times
Perform other duties as needed
MINIMUM REQUIREMENTS:
A minimum age of 18
Valid Driver License
High School completion or equivalent
Must be willing to work 3rd Shift as required.
Basic knowledge of National Motor Freight Classification descriptions
Must be self-motivated and able to self-manage
Ability to use Microsoft Office tools (Excel, Outlook, etc)
Must possess good math and typing skills
Prior W&I experience preferred but not necessary
Excellent attendance
WORKING CONDITION/PHYSICAL DEMANDS:
Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc
Common material handling tools will be used: forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors
Standing, walking, squatting, pushing, pulling, twisting, carrying, bending at the waist, reaching, and lifting both above and below waist level will be required
Must be physically capable of operating a forklift, pallet jack, load lock and two-wheel handcart
Will be required to lift up, set down, slide or move weight unassisted that could exceed 80 pounds
Must be able to lift 50 lbs. on a frequent basis and 100+ lbs. on an infrequent basis
Must be able to sit and stand for prolonged periods of time
Must have the ability to safely enter and exit trailers, vans, flatbeds, forklifts and tractors
Must have the ability to work around and operate motorized equipment
Must be able to perform the essential functions of the job as specified in the job description
May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
$23 hourly 6d ago
Enterprise Solutions Representative
Pitt Ohio 4.5
Customer support specialist job in Indianapolis, IN
PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
Territories
Northern part of IN (South Bend, IN area)
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people.
PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Purpose
To contribute to the profitable growth of the company's LTL and supply chain solution services.
Responsibilities
• Manage a portfolio of accounts with a special focus on building shipper relationships.
• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.
• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.
• Secure accurate supply chain maps to support our consultative sales approach.
• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers.
• Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory.
• Effectively communicate the value of logistic and supply chain solutions to your account base.
• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.
• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.
• Support PITT OHIO Operations and Administration in reducing cost with your customer base
• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments
• Support all Company goals and policies
• Able to react to change productively and handle other essential tasks as assigned
Other Duties
• Interface with Operations, Pricing, Claims, Collections and other internal departments
• Able to react to change in response to changes in the Company's go-to-market strategy.
• Proficiently use PITT OHIO Sales applications.
• Participate in “Huddles” (collaborative sales meetings) to grow business.
• Participate in monthly terminal safety meetings and summer driver cookouts.
Qualifications
• Minimum 3-5 years sales experience
• Previous experience or ability to learn the transportation industry preferred.
• Previous experience or ability to learn business-to-business selling.
• Fluent English language skills required to effectively communicate with internal and external customers
• Must possess excellent interpersonal, verbal and written communication skills
• Experienced in Microsoft Office programs and the Internet
• Skillful typing
• Valid Drivers License and clean driving record required
• Problem solving, negotiation, and time management skills are essential
Working Conditions
• Travel is required; must be able to energetically travel by car, plane or public transportation
• Weekend and evening entertainment required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
#POE2
$26k-32k yearly est. Auto-Apply 39d ago
Customer Engagement Specialist
Polaris Laboratories 4.5
Customer support specialist job in Indianapolis, IN
Role
Snapshot
$26k-32k yearly est. Auto-Apply 4d ago
Sales Ops/Billing Customer Liaison
Azenta Inc.
Customer support specialist job in Plainfield, IN
Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Sales Ops/Billing Customer Liaison
Job Description
How You'll Add Value
The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create
processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests.
What You'll Do
* Ensures effective communication between client and Azenta teams.
* Provides support for non-operational client change requests.
* Initiates post-win contract/purchase order change requests to notify and trigger client action.
* Coordinates post-win activities which fall outside of project management or sales functions.
* Supports internal billing inquiries and liaises with client contacts and internal teams to resolve.
* Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams.
* Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams.
* Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery.
* Pulls billing data to address client inquires and/or connects with billing teams to provide requested data.
* Ensures client responses are completed in a timely manner and according to department quality standards.
* Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers.
What You Will Bring
* Bachelor's Degree
* 3+ years' experience in finance, billing, and/or sales operations role
* Customersupport experience required
* Preferred experience with SFDC (Salesforce.com) or similar solution
* Excellent analytical and organizational skills
* Excellent verbal, written, and presentation skills
* Attention to detail, accuracy, and proactive relevance to company interests
Your Working Conditions
* Office setting
* Employee may occasionally work in an area with potentially infectious materials.
* Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $50,000.00 - $62,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
$50k-62k yearly 40d ago
Sales Ops/Billing Customer Liaison
Azenta
Customer support specialist job in Plainfield, IN
Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSales Ops/Billing Customer LiaisonJob Description
How You'll Add Value
The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create
processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests.
What You'll Do
Ensures effective communication between client and Azenta teams.
Provides support for non-operational client change requests.
Initiates post-win contract/purchase order change requests to notify and trigger client action.
Coordinates post-win activities which fall outside of project management or sales functions.
Supports internal billing inquiries and liaises with client contacts and internal teams to resolve.
Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams.
Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams.
Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery.
Pulls billing data to address client inquires and/or connects with billing teams to provide requested data.
Ensures client responses are completed in a timely manner and according to department quality standards.
Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers.
What You Will Bring
Bachelor's Degree
3+ years' experience in finance, billing, and/or sales operations role
Customersupport experience required
Preferred experience with SFDC (Salesforce.com) or similar solution
Excellent analytical and organizational skills
Excellent verbal, written, and presentation skills
Attention to detail, accuracy, and proactive relevance to company interests
Your Working Conditions
Office setting
Employee may occasionally work in an area with potentially infectious materials.
Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $50,000.00 - $62,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
$50k-62k yearly Auto-Apply 56d ago
Customer Support Representative
Indiana Landmarks Center
Customer support specialist job in Indianapolis, IN
Our CustomerSupport Representative will help us live up to our service and support goals. The ideal candidate will be someone who will excel working in our fast-paced company, where the velocity from the time of order, design, manufacture, and ship is very high. It is also an environment where everyone makes a difference.
RESPONSIBILITIES:
This position provides service in a high performance, customer focused environment. This position requires a high level of accuracy and detail orientation. A successful Representative will have a positive attitude, thrive in a team environment and have the ability to handle a high volume of activity.
Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient manner.
Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and effectively.
Administrative duties regarding transactional processes including order entry, quotes and other inquiries.
Manage customer issues and problems to ensure inquiries are directed to the appropriate internal areas and issues are resolved in a timely manner and with accurate information.
Coordinate with internal groups to exceed service level expectations and provide continuing visibility of commitments to the customer.
Resolve matters pertaining to order entry, administration, completion and build strong relationships that promote trust and confidence with the customer and internal departments.
Knowledge, Ability, & Skills
Experience in event planning and execution or in a related field
Strong ability to manage several different projects simultaneously and prioritize tasks
Strong organizational skills and the ability to remain flexible to ever changing logistics
Detail-oriented and customer focused
Able to remain calm and professional under pressure
Self-starter, motivated
Able to work with minimal supervision, comfortable being the sole staff person on site for some events
Willingness to work nights, weekends and long shifts as required by the event schedule
Proficiency in Microsoft Word, Outlook, Powerpoint and Excel
Ability to move tables, chairs, boxes, etc.
Ability to stand for long periods of time
Ability to anticipate client needs and willingness to work through the logistics of planning an event.
$31k-40k yearly est. 60d+ ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Customer support specialist job in Greenwood, IN
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$27k-38k yearly est. 22d ago
Client Experience Specialist
Faegre Baker Daniels 4.5
Customer support specialist job in Indianapolis, IN
Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.
Summary:
Faegre Drinker has an opportunity for a Client Experience Specialist to work with our Client Development & Marketing team in our Minneapolis, Philadelphia, Chicago, Denver, or downtown Indianapolis offices. You will be part of a dynamic team dedicated to supporting the firm's client engagement and growth strategies in alignment with the firm's strategic plan. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.
Job Description:
What you would do:
* Partner with the Senior Manager of Client Experience on strengthening client relationships, boosting revenue, and creating, executing and overseeing initiatives that enhance the client experience
* Support the Senior Manager of Client Experience with various client experience initiatives, including but not limited to data review and clean up, feedback initiatives, coordinating third-party insights, coordination of client roundtables and various other firm-level client experience projects
* Special projects and other duties as assigned
What is expected:
* Ability to problem-solve
* Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference)
* Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment
* Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate
* Willingness to be flexible with time and adjust to a changing work environment
* Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation
* Ability to use sound judgment and discretion in dealing with highly confidential information
* Ability to take direction and accept supervision
* Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations
* Ability to work effectively with co-workers in a team oriented collaborative environment
What we offer:
* Flexible working environment for work-life success
* Opportunity to participate in firm-sponsored volunteer events
* Wellness programming with personalized content and activities
* Professional environment and the opportunity to work with experts at the top of their fields
* Variety of health plan options, as well as dental, vision and 401(k) plans
* Generous paid time off
The anticipated initial hourly rate for someone who is hired into this position is $42.00 - $50.25/hour based on a 37.5 hour a week schedule.
Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is a non-exempt role paid on an hourly basis with a 37.5-hour schedule work week. The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.
Application Deadline on or before: February 4, 2026.
What is required:
* Bachelor's degree, preferably in marketing, communications or finance
* 4 years or more of professional experience, including 2 years within a professional services environment, ideally business development
* Proficiency in Microsoft Excel, Word, PowerPoint, PowerBI and experience with database software
* Experience with project management, budget development & record management preferred
Apply now if you are ready to join the Faegre Drinker team!
Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.
In compliance with Colorado state law, you have the right not to identify your age, including by not disclosing your date of birth or dates of attendance or graduation, to us as part of your application and hiring process. You may redact this information (i.e., age, date of birth, and dates of attendance / graduation) from your application and related materials. If you choose to redact this information, please do so in a manner that allows us to read the other data on the applicable document(s) (e.g., if redacting the year you graduated from your transcript, please ensure other items on your transcript are legible).
Notice to Recruiters and Staffing Agencies: Faegre Drinker Biddle & Reath (and any subsidiary) has an internal recruiting department and does not accept unsolicited resumes.
$42-50.3 hourly 21d ago
Travel Customer Representative
Destinytravel
Customer support specialist job in Indianapolis, IN
Assist individuals and families preparing for long-term stays or international transitions. You will analyze accommodation options, evaluate transportation structures, recommend safe and practical neighborhoods, and review cultural expectations. Your job includes preparing documentation guides, outlining seasonal considerations, and researching local resources to help clients adapt smoothly. This role requires empathy, clarity, and a structured planning approach to ensure clients feel secure and confident before relocating or settling abroad temporarily.
Qualities: Logical mindset, empathy, project management skills, clarity, patience, reliability.
$32k-50k yearly est. 20d ago
Customer Experience Rep
Nvb Playgrounds
Customer support specialist job in Indianapolis, IN
Job Title: Customer Experience Representative
Supervisor: Sales Manager
General : The Customer Experience Representative ensures exceptional customer experience from initial contact through project completion. This role focuses on qualifying and developing inbound leads from multiple sources, gathering critical information to support the sales process, and maintaining strong customer relationships. The ideal candidate is a highly motivated self-starter with exceptional attention to detail, superior customer service skills, and strong relationship-building abilities.
EXAMPLES OF MAJOR DUTIES/RESPONSIBILITIES:
Lead Management & Customer Contact: ● Field all incoming phone calls by the first ring and respond to web chats within 15 seconds ● Respond promptly to web leads and quote requests, initiating discovery questions to gather necessary information ● Conduct initial qualification of prospects to identify high-potential opportunities for the sales team ● Log all client interactions (phone calls, emails, meetings) accurately in HubSpot CRM system
Sales Support & Quote Development: ● Provide comprehensive support to Sales Experts/Specialists when Sales Coordinators are unavailable ● Assist sales team with quote preparation, proposal development, and systematic follow-up activities ● Begin quotes with maximum accuracy based on discovery questions to streamline handoff to sales agents ● Obtain necessary sales documentation including signed purchase orders and tax exempt certificates ● Help drive sales through proactive client engagement, suggestive selling, and product knowledge sharing
Customer Service & Order Management: ● Provide troubleshooting assistance for customer orders, account statuses, and project-related issues ● Communicate lead times, shipping information, and project timelines to customers ● Collect and verify payment information, confirming all pertinent details (products, quantities, colors, mounting styles, billing/shipping information, renderings) ● Send customers installation instructions, packing lists, and other project-specific documentation ● Manage customer expectations regarding lead times, pricing estimates, and project deliverables
Product Knowledge & Industry Expertise: ● Maintain current and comprehensive knowledge of playground equipment, safety guidelines, and industry regulations ● Contact manufacturers for product specifications, lead times, and estimated shipping dates ● Occasionally assist clients in selecting equipment that best suits their specific needs and requirements ● Regularly educate oneself on evolving playground equipment guidelines and safety regulations
Team Collaboration & Communication: ● Conduct daily check-ins with Sales Manager to discuss open projects, priorities, and task completion ● Establish and maintain productive interdepartmental relationships to ensure smooth client transitions from lead stage through project completion ● Collaborate effectively with design, operations, and fulfillment teams to deliver seamless customer experience ● Actively contribute to Team sales goal achievement through lead development and customer retention
Relationship Development: ● Develop and maintain strong relationships with new and existing clients through consistent, professional communication ● Provide outstanding customer service that reflects company values and builds long-term customer loyalty ● Respond to customer inquiries promptly and professionally across all communication channels
ADDITIONAL INFORMATION: ● The tasks and responsibilities outlined in this are subject to change as business needs evolve ● This is an office-based position, requiring the individual to work from company premises ● Success in this role requires strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously
Qualifications
Job Title: Customer Experience Representative
Supervisor: Sales Manager
General : The Customer Experience Representative ensures exceptional customer experience from initial contact through project completion. This role focuses on qualifying and developing inbound leads from multiple sources, gathering critical information to support the sales process, and maintaining strong customer relationships. The ideal candidate is a highly motivated self-starter with exceptional attention to detail, superior customer service skills, and strong relationship-building abilities.
EXAMPLES OF MAJOR DUTIES/RESPONSIBILITIES:
Lead Management & Customer Contact: ● Field all incoming phone calls by the first ring and respond to web chats within 15 seconds ● Respond promptly to web leads and quote requests, initiating discovery questions to gather necessary information ● Conduct initial qualification of prospects to identify high-potential opportunities for the sales team ● Log all client interactions (phone calls, emails, meetings) accurately in HubSpot CRM system
Sales Support & Quote Development: ● Provide comprehensive support to Sales Experts/Specialists when Sales Coordinators are unavailable ● Assist sales team with quote preparation, proposal development, and systematic follow-up activities ● Begin quotes with maximum accuracy based on discovery questions to streamline handoff to sales agents ● Obtain necessary sales documentation including signed purchase orders and tax exempt certificates ● Help drive sales through proactive client engagement, suggestive selling, and product knowledge sharing
Customer Service & Order Management: ● Provide troubleshooting assistance for customer orders, account statuses, and project-related issues ● Communicate lead times, shipping information, and project timelines to customers ● Collect and verify payment information, confirming all pertinent details (products, quantities, colors, mounting styles, billing/shipping information, renderings) ● Send customers installation instructions, packing lists, and other project-specific documentation ● Manage customer expectations regarding lead times, pricing estimates, and project deliverables
Product Knowledge & Industry Expertise: ● Maintain current and comprehensive knowledge of playground equipment, safety guidelines, and industry regulations ● Contact manufacturers for product specifications, lead times, and estimated shipping dates ● Occasionally assist clients in selecting equipment that best suits their specific needs and requirements ● Regularly educate oneself on evolving playground equipment guidelines and safety regulations
Team Collaboration & Communication: ● Conduct daily check-ins with Sales Manager to discuss open projects, priorities, and task completion ● Establish and maintain productive interdepartmental relationships to ensure smooth client transitions from lead stage through project completion ● Collaborate effectively with design, operations, and fulfillment teams to deliver seamless customer experience ● Actively contribute to Team sales goal achievement through lead development and customer retention
Relationship Development: ● Develop and maintain strong relationships with new and existing clients through consistent, professional communication ● Provide outstanding customer service that reflects company values and builds long-term customer loyalty ● Respond to customer inquiries promptly and professionally across all communication channels
ADDITIONAL INFORMATION: ● The tasks and responsibilities outlined in this job description are subject to change as business needs evolve ● This is an office-based position, requiring the individual to work from company premises ● Success in this role requires strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously
$32k-50k yearly est. 12d ago
Customer Relation Specialist
Brandsource
Customer support specialist job in Greenwood, IN
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $14.00 - $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations incustomer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$14-15 hourly Auto-Apply 21d ago
Call Center (Patient Support Specialist)
Dermatology Inc.
Customer support specialist job in Greenwood, IN
The ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.
• Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information.
• Verify patient insurance, including referrals and authorization requirements.
• Triage phone calls to appropriate staff members
• Additional duties as assigned.
Requirements
• Strong patient advocate, promoting a positive patient experience.
• Experience with an EMR scheduling system.
• Previous medical practice experience is a plus
• Basic insurance knowledge
• Dedicated team-player
• Dependable and reliable
• Ability to effectively communicate with patients
• Focused on accuracy and attention to detail.
• Positive, energetic personality
$27k-38k yearly est. 7d ago
Account Specialist II - Centralized Transaction Operations Customer Service Team
JPMC
Customer support specialist job in Indianapolis, IN
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day.
As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities
Work in a call center environment that requires 100% phone-based customer interaction
Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
Communicate with customersin a metrics-driven environment
Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Take ownership of each customer interaction while treating them with respect and responding with empathy
Work both independently and in a team environment
Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
2+ years of customer interaction or customersupport experience required, either by phone or face-to-face
1+ years computer experience, utilizing multiple computer applications in a Windows-based environment
Ability to multitask using a computer and simultaneously provide customersupport
Comfortable in a fast-paced, consistently changing environment
Preferred qualifications, capabilities, and skills
Previous experience working in a Hospitality, Restaurant or Retail industry
Have a passion for helping people by solving problems, presenting, and explaining solutions
Branch experience
Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
$23k-34k yearly est. Auto-Apply 60d+ ago
Reservationist
MV Transit
Customer support specialist job in Indianapolis, IN
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records incustomer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customer service.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
How much does a customer support specialist earn in Bloomington, IN?
The average customer support specialist in Bloomington, IN earns between $25,000 and $54,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Bloomington, IN