Customer support specialist jobs in Boise, ID

Responsible for the administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and guidance materials. Aids in the training of new resources. Implements quality monitoring process, solicits client feedback, reviews metrics, and discovers opportunities for process and quality improvement. + Uses discretion in resolution of quality assurance escalations from the client or internal personnel. + Reviews, provides feedback, and contributes to policy documentation and guidance materials based on experiential knowledge and understanding of client requirements and Business Process Outsourcing (BPO) operations. + Identifies opportunities for improvement based on client feedback. + Identifies when behavioral guidelines are breached, provides corrective guidance to BPO, tracks issue to ensure it is remedied, and ensures project leadership is aware. + Analyzes client surveys, creates reports, and delivers survey feedback and analysis to BPO. + Reviews, approves, and delivers quality-related training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. + Supports deployments by drafting and implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing professional resources and benchmarking best practices. May be required to participate in educational workshops and information sessions. + Provides guidance in interpreting policies and quality standards. **Minimum Qualifications** + Bachelor's Degree or equivalent relevant experience. + 2-5 years of relevant experience in quality monitoring in a Service Delivery/Contact Center environment. **Other Job Specific Skills** + Strong written and verbal communication skills + Ability to tailor communications to multiple audiences/entities + Excellent analytical, organizational, time-management, and multi-tasking skills + Reporting analytics experience + Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $64,900 - $80k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products. **Job Summary:** This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies. **Responsibilities:** + Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals. + Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization. + Provide expert guidance on training best practices, change management, and implementation strategies. + Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training. + Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams). + Ensure training content meets the specific needs and supports the solution workflows within the hospital. + Oversee the training process from initial planning through department-level kickoff. + Ensure smooth handoff to Customer Success teams with clear documentation and transition plans. + Monitor training effectiveness and provide post-professional training services as needed. + Travel to customer sites (hospitals and healthcare systems). **Qualifications:** + Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development. + Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred. + 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred. + Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred. + Strong understanding of adult learning principles and instructional design. + Proficiency in virtual training tools and Learning Management Systems (LMS). + Excellent facilitation, presentation, and communication skills. + Ability to manage multiple projects and stakeholders simultaneously. + Familiarity with healthcare operations, compliance, and clinical workflows. + Strategic thinker with a consultative approach. + Strong interpersonal and relationship-building skills. + Adaptable, proactive, and solution-oriented. + Comfortable working in fast-paced, dynamic environments. + Ability to travel 75% to customer sites (hospitals and healthcare systems) + Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview. **Anticipated salary range:** $67,500 - $105,930 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. **Responsibilities** - Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times - Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service - Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities - Present a professional, confident and enthusiastic image to develop trusting relationships with all customers - Effectively manage customer account data which includes setting up new accounts and maintaining related data **Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $18.00 - $21.00 an hour (dependent on experiecne) **Qualifications** -Customer Service Experience Required - Minimum of a High School diploma or GED preferred - Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports - Ability to multi-task and prioritize assignments in a team environment *Call Center and/or sales experience helpful* Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit *********************** . _It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_ **Applications will be accepted until the position is filled.** **As part of our pre-employment hiring process, background checks and drug screens are performed.** **For more information about our hiring process, please visit:** ******************************************************** _At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._ _In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ************************************************************* (************************************************************* ) Email to a friend **Need help finding the right job?** We can recommend jobs specifically for you! **Job Location** _US-ID-Boise_ **Posted Date** _8 hours ago_ _(11/5/2025 2:10 PM)_ **_Job ID_** _2025-16690_ **_Category_** _Customer Service_ **_Position Type_** _Part-time Regular_

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Position Overview This individual is responsible for assisting in the execution of Paylocity's corporate social responsibility (CSR) goals and strategy. This role will support the execution of service activities and corporate giving initiatives. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Serve as a representative and promoter of Paylocity's CSR activities by staying informed and knowledgeable about the full range of programs. * Assist in the planning and execution of remote - virtual, and in-person service and philanthropy events, including managing administrative processes, event logistics, and post-event support. * Help administer and execute activities and initiatives related to Paylocity's "Volunteers in Action" benefits. * Support the administration and execution of initiatives that encourage employee charitable donations. * Collaborate with the TA Marketing team to provide administrative support for all CSR communications. * Schedule and coordinate meetings and quarterly reviews with nonprofit partners and prepare meeting minutes and briefing notes. * Coordinate projects and support compliance efforts for contractual agreements, grant terms, and reporting requirements. * Conduct a variety of research projects to inform CSR strategies. * Document and maintain accurate data for all signature programs to ensure the integrity of key performance indicators, such as Volunteers in Action (VIA) hours, Elevate Your Purpose (EYP) nominations, PJM applications/disbursements, Paylocity Gives attendance, and philanthropic contributions. * Provide administrative and logistical support for the Inclusion & Belonging team, assisting with the coordination of events, meetings, and communications for employee resource groups (ERGs) and other inclusion-focused programs. * Willingness and ability to travel up to 30% of the time to assist in the execution of in-person service and philanthropy events. * Other duties as assigned Education and Experience * Bachelor's degree in a relevant field such as communications, business administration, non-profit management, or a related discipline is preferred. * Minimum 2+ years of professional experience in an administrative or program support role, preferably within a community programming environment. * Demonstrated experience in event coordination, project administration, and data management. * Proven ability to collaborate with internal and external partners, including nonprofit organizations and cross-functional teams. * Strong administrative skills, with a focus on organization, attention to detail, and maintaining accurate records for reporting purposes. * Experience with philanthropy programs and/or volunteer management is a plus. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $55,600 - $70,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Pay: Competitive pay and up to $2,500 through our performance bonuses in the summer. The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptional service and always radiating a positive attitude. They are the face of the sales center and our customers' primary point of contact for walk-ins, phone orders and will call service. Responsibilities: Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges. Treats customers as business partners, by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable. Collaborates with team members and utilizes all company resources to sell Horizon's value and give customers the best service and experience possible. Prepares sales orders and assists customers in selecting and loading merchandise. Makes follow-up calls to potential and existing customers to introduce opportunities and solicit additional business. Resolves customer complaints professionally and in a timely manner. Maintains a clean, well-organized, well-stocked sales center. Assists in receiving, shipping, and general warehouse duties. Other duties as assigned. Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs. Understands information and communicates clearly through spoken and written words, asks questions as appropriate, and thinks critically to identify solutions to problems. A cooperative, dependable team player. Good computer and record-keeping skills, and aptitude to learn ever-evolving systems, programs, handheld technology and processes. Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds. Possess or obtain forklift certification. Must be 18 years of age or older to apply. Preferred: High school diploma or GED. Bilingual (English/Spanish) a plus. Irrigation experience is a huge plus and knowledge in other landscape products is helpful. The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 6,000 team members in more than 445 sales centers worldwide. Horizon operates 90 of those sales centers across the US, and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store! Why Horizon? At Horizon, our people ARE our priority and there are so many reasons to join our team! Here's a few: Career Opportunities: Looking for a career - not just a job? Then we may be the place for you! We have both the career opportunities and training needed as you grow. We offer continuous learning - locally in sales center training sessions, virtually in our online learning center, in the classroom at our training facility in Dallas, TX, and through tuition reimbursement. At Horizon, the sky is the limit. Excellent Benefits : Our generous benefit package includes: group medical, prescription, dental, vision and life insurance; 401(k) - offered currently with a company match; an employee stock purchase program; seasonal sales and rewards programs; an Employee Assistance Program, exclusive vendor discounts offered to POOLCORP / Horizon employees and more. Winning Team : Our history of success is the result of our winning team. At Horizon, you will work with some of the best and brightest, in a stable environment, with predictable work hours and the ability to earn even more through overtime, and continuous rewards when targets are met…which is often the case. Join us and you'll join a “winning team.” So, whether you are new to the business or are a seasoned professional, Horizon has a place for you. Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties that could affect the safety and health of the employee performing the tasks or others. POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's is seeking a qualified individual to work as part of our Fisher's Contact Center (FCC) as a Customer Engagement Representative. This position is responsible for managing the phone queues, customer email inbox, and technician queues while offering exceptional customer service. This team member will work closely with other members of the FCC, Imaging and IT Service professionals, and our customers. Our ideal candidate has strong attention to detail and is customer service oriented. Roles & Responsibilities * Manage phone queue and email inboxes while providing exceptional customer service. * Manage technician queues, call volumes, and response times. * Understand how customers need to utilize their office technology and familiarize yourself with the various solutions Fisher's provides. * Perform basic fact findings to determine urgency of issue, if problem is hardware, software or network related and create the service ticket accordingly. * Work with the Accounting Team to help review and maintain service billing. * Partner with Operations Team to place and route customer supply orders. * Act as a resource for other Fisher's teams, routing inquiries, communications, and requests as needed. * Offer the highest standard of customer service possible and ensure extremely happy customers while being effortless to work with. Requirements * Minimum 2+ years of experience in a customer service role. * Be familiar with Microsoft office suites (Outlook, Teams, & Word). Additional training will be provided as necessary. * Must be able to manage multiple tasks simultaneously. * Strong written and verbal communication skills. * Maintain collaborative, cooperative, and effective working relationships with others. * Be friendly and engaging when communicating with customers and fellow team members. Fisher's Technology offers an extensive benefits package that includes the following: * Medical, Dental, & Vision Insurance * Life Insurance * Additional Voluntary Life Insurance * Paid Time Off * Paid Holidays & Extra Floating Holiday * 401(k) & 401(k) Matching * Employee Assistance Program * Flexible Spending Account * Health Savings Account * Hospital Indemnity * Short & Long Term Disability Insurance * Accident & Critical Illness Insurance

Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: * Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. * Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. * Drive Revenue: Secure new and incremental revenue by promoting our products and services. * Educate & Assist: Guide customers on using our products and help them navigate our services. * Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies * Committed: Values each and every customer, while working hard to keep their business and support our communities. * Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. * Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. * Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: * Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! * Skills: Outstanding communication, solid data entry, and computer skills. * Knowledge: Eager to learn about our products and stay up to date with what we offer. * Bilingual (English and Spanish) Pay Rate: * Hourly rate of $14.50 - $16.00. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: * Medical, dental, and vision plans - start when you start! * Life insurance (self, spouse, children) * Paid time off (vacation, holiday, and personal/sick days) * 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation * Group Legal plan with Identity Theft Protection Additional Perks * Tuition reimbursement (up to $5,250 on 1st year) * Annual community support to various organizations across the U.S. * Associate recognition & awards programs * Advancement opportunities * Collaborative work environment We're an Award-Winning Organization! * Forbes' "America's Best Midsized Employers" 2021-2023 Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Mind, you will provide essential support to help service users understand their mental health and explore the options available to them, making a significant difference in their lives. The role is Monday - Friday working a 2 week rotation of 9am - 5pm and 10am - 6pm shifts. We also offer hybrid working and office-based options following training. The office is based in Nantgarw. Key Contacts & Relationships: Internal • Customer Service Advisors • Team Leaders • Operations Managers • Wider Connect Colleagues External • Service Users • Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. • Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. • 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges. • Previous experience working in a healthcare or mental health setting, ideally with crisis service experience. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones own levels of wellbeing. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,340.00 Maximum Salary £ 25,340.00

Full-time Description At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Role and Responsibilities As a Client Specialists at Functional Medicine of Idaho, you will be responsible for ensuring that patients receive personalized and compassionate care from the moment of intake through ongoing communication and follow-ups. This role involves overseeing the intake process, facilitating communication between patients and healthcare providers, and supporting clinical staff. Greet and direct clients, ensuring a welcoming and efficient intake process. Schedule and confirm patient appointments, consultations, and follow-ups. Make reminder calls for upcoming appointments, classes, and payment deadlines. Answer incoming calls, redirect them as necessary, and return voicemails promptly. Assist clinical staff with daily tasks, ensuring smooth operations. Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor. Manage inside sales of client packages, setting and tracking sales targets. Suggest and implement improvements in the sales administration process. Report on sales metrics and suggest improvements. Ensure brand consistency and sell value to drive sales. Review package options with potential clients and explain the provider's recommended program. Process credit card payments and handle financial transactions securely. Qualifications and/or Work Experience Requirements High School Diploma (required). Proven experience in a sales-related industry, preferably within healthcare. Hands-on experience with CRM software and Google Drive. Strong understanding of the sales administration process. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements FMIHIGHP

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Caldwell, ID. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

> Reports To: Assistant Director, Testing Services Full-Time Posted Pay Range: $16.22 - $20.27 Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you'll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college's academic mission. You'll coordinate and administer a wide range of exams-including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE-while maintaining strict compliance with national testing standards. If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution. Key Responsibilities: Deliver Secure and Professional Testing Services * Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines. * Maintain strict confidentiality and security of all testing materials and processes. * Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment. Ensure Accurate Student Record Management and Reporting * Maintain the accuracy and integrity of student testing records throughout their lifecycle. * Enter and update student data and testing information in college databases with precision and timeliness. * Inform students of placement results and guide them toward next steps or appropriate resources. Foster Collaboration and Effective Communication * Provide accurate and timely information about testing services to students, faculty, and the public. * Support faculty and academic departments with exam proctoring and assessment logistics. * Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners. Contribute to Continuous Improvement and Institutional Engagement * Participate actively in committees, staff meetings, and professional development opportunities. * Represent Testing Services and CWI with professionalism in all internal and external interactions. * Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email). Minimum Qualifications: * High school diploma or equivalent diploma * Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations * Good technical troubleshooting and multi-tasking skills * Experience working in data entry systems * Experience working in a community college setting, serving a diverse, non-traditional student population preferred * Bilingual (Spanish/English) preferred Additional Instructions for Applicants: All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. Benefits: * For information on health insurance, including coverage details and plan summaries, visit ***************** * Retirement plans with employer contribution of over 11% * Health Savings Accounts and Flexible Spending Accounts * Employer-paid life insurance and short- and long-term disability insurance * Eleven paid holidays per year (faculty may vary) * Generous vacation and sick leave * Paid Parental Leave Tuition discount on classes at CWI and other colleges All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status. Interested? We invite and welcome all applicants and look forward to receiving your application! Keep in mind, your qualifications and expertise need not precisely match the to be considered for this role. Apply now Refer a friend Back to job search Share this job: Share: Whatsapp Facebook LinkedIn Email App Create Job Alert We will email you new jobs that match this search. Ok, we will send you jobs like this. The email address was invalid, please check for errors. You must agree to the privacy statement Subscribe Showing: 0 Jobs New Opportunities Specialist, Testing Services Boise Join CWI's Testing Services team and help students reach their goals-one secure, successful exam at a time. View Job description for Specialist, Testing Services Expression of interest Loading... Powered by PageUp

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $14 per hour Salary Range: 7.25 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.

Contact Lens Specialist Full Job Description Join Our Team at Eagle Vision One and make an impact by helping patients achieve their best vision through expert contact lens care. We're seeking a reliable, experienced Contact Lens Specialist with a background in optical or ophthalmic technician work to join our dedicated team, focused on providing a legendary customer experience. We value communication, teamwork, and creating a welcoming environment for our employees and patients. If you're career-driven and want to grow with us, apply today! Responsibilities include, but are not limited to: Provide legendary customer service by educating patients on contact lens options, care, and proper handling. Perform contact lens fittings and training for new and existing wearers. Manage contact lens orders, inventory, and patient records with accuracy and confidentiality. Work closely with brand ambassadors and optical managers to ensure seamless ordering, stocking, and product flow. Support optical team with eyewear selection, adjustments, and repairs as needed. Maintain clean, organized, and well-stocked work areas. Requirements: Minimum 1 year of experience in a contact lens, optical, or ophthalmic technician role. Knowledge of contact lens materials, modalities, and care systems. Experience with EHR systems and patient record management. Strong communication and interpersonal skills with a commitment to patient education. Ability to troubleshoot and problem-solve contact lens and vision concerns effectively. Must be a self-starter who can take initiative and work independently while maintaining team collaboration. Detail-oriented with excellent multitasking skills in a fast-paced environment. Comfort with insurance verification and billing for contact lenses and related services. Punctuality, reliability, and professionalism are essential. Must be able to work 40 hours per week. ABO or NCLE certification are a plus, but not required. Benefits: Competitive hourly wage (DOE) Health insurance benefits (medical, dental, vision) Retirement savings plan (401k) with company match Paid time off (vacation, sick leave, holidays) Uniform allowance Opportunities for advancement and professional development About Eagle Vision One: Eagle Vision One has been serving the Treasure Valley for over 20 years, offering comprehensive eye care services with a focus on legendary service. We've been voted Idaho's Best Eyecare Provider and continue to grow, with offices in Eagle and Meridian, a new location in Star, and a dedicated medical center being added to our Eagle office. Join our team and become part of a caring, professional environment dedicated to helping people maintain healthy vision. To apply: Please submit your current resume along with your application. Visit eaglevisionone.com to learn more about our office, take a virtual tour, and see what our patients are saying! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedule requirement is Monday, 1:00pm-4:00pm, Tuesday, 3:00pm-7:00pm and Thursday, 9:00am - 1:00pm. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $18.00 - $21.00 an hour (dependent on experiecne) Qualifications • Customer Service Experience Required • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment *Call Center and/or sales experience helpful* Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but won't be both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job DescriptionDescription: At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Role and Responsibilities As a Client Specialists at Functional Medicine of Idaho, you will be responsible for ensuring that patients receive personalized and compassionate care from the moment of intake through ongoing communication and follow-ups. This role involves overseeing the intake process, facilitating communication between patients and healthcare providers, and supporting clinical staff. Greet and direct clients, ensuring a welcoming and efficient intake process. Schedule and confirm patient appointments, consultations, and follow-ups. Make reminder calls for upcoming appointments, classes, and payment deadlines. Answer incoming calls, redirect them as necessary, and return voicemails promptly. Assist clinical staff with daily tasks, ensuring smooth operations. Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor. Manage inside sales of client packages, setting and tracking sales targets. Suggest and implement improvements in the sales administration process. Report on sales metrics and suggest improvements. Ensure brand consistency and sell value to drive sales. Review package options with potential clients and explain the provider's recommended program. Process credit card payments and handle financial transactions securely. Qualifications and/or Work Experience Requirements High School Diploma (required). Proven experience in a sales-related industry, preferably within healthcare. Hands-on experience with CRM software and Google Drive. Strong understanding of the sales administration process. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements: FMIHIGHP

Reports To: Assistant Director, Testing Services Full-Time Posted Pay Range: $16.22 - $20.27 Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you'll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college's academic mission. You'll coordinate and administer a wide range of exams-including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE-while maintaining strict compliance with national testing standards. If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution. Key Responsibilities: Deliver Secure and Professional Testing Services • Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines. • Maintain strict confidentiality and security of all testing materials and processes. • Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment. Ensure Accurate Student Record Management and Reporting • Maintain the accuracy and integrity of student testing records throughout their lifecycle. • Enter and update student data and testing information in college databases with precision and timeliness. • Inform students of placement results and guide them toward next steps or appropriate resources. Foster Collaboration and Effective Communication • Provide accurate and timely information about testing services to students, faculty, and the public. • Support faculty and academic departments with exam proctoring and assessment logistics. • Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners. Contribute to Continuous Improvement and Institutional Engagement • Participate actively in committees, staff meetings, and professional development opportunities. • Represent Testing Services and CWI with professionalism in all internal and external interactions. • Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email). Minimum Qualifications: • High school diploma or equivalent diploma • Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations • Good technical troubleshooting and multi-tasking skills • Experience working in data entry systems • Experience working in a community college setting, serving a diverse, non-traditional student population preferred • Bilingual (Spanish/English) preferred Additional Instructions for Applicants: All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. Benefits: For information on health insurance, including coverage details and plan summaries, visit ***************** Retirement plans with employer contribution of over 11% Health Savings Accounts and Flexible Spending Accounts Employer-paid life insurance and short- and long-term disability insurance Eleven paid holidays per year (faculty may vary) Generous vacation and sick leave Paid Parental Leave Tuition discount on classes at CWI and other colleges All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.