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Customer support specialist jobs in Bowling Green, KY - 193 jobs

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  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer support specialist job in Bowling Green, KY

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $15k-25k yearly est. 60d+ ago
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  • Customer Service Analyst

    Casco Automotive Group-An Amphenol Company

    Customer support specialist job in Morgantown, KY

    The Customer Service Analyst position is responsible for interacting with customers to provide information in response to inquiries about products, services and orders and to handle and resolve customer issues. Essential Duties and Responsibilities Enter all manual material releases and customer orders Monitor and apply all running changes of product Monitor customer websites as required Respond to customer notifications for build out parts and issue obsolescence to appropriate departments as required. Arrange customer expedites as required Work directly with Shipping to ensure customer expectations are being met Communicate issues that arise with customers on timely basis Analyze customer orders daily for accuracy (making sure all lead times are being adhered to - drop in and drop out orders) Communicate with Customer on a timely basis any issues or concerns Issue shipment releases as required for OEM direct (Ford, Chrysler, GMSPO and Ford Service) Publish missed shipments / missed dollars reports daily Publish On-Time-Delivery (OTD) report weekly Provide monthly reports to the Plant Manager as required. Maintain and publish all NAFTA / COO certificates Maintain Customer requirements for packaging requirements (forms, corrugated and returnable) Support and assist Quality on issues that arise. Issue RMA (Return Material Authorization) Performs other duties as assigned. Education/Training Requirements Associates' degree and a minimum of three (3) years of customer service experience in an automotive manufacturing environment. Any equivalent combination of experience and training which provides the required knowledge, skills and abilities may be substituted.
    $34k-64k yearly est. 1d ago
  • Truck Service Advisor I

    Travelcenters of America 4.5company rating

    Customer support specialist job in Smiths Grove, KY

    There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded Have extensive knowledge of the products we sell and the services we provide Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer Source parts from outside vendors and coordinate delivery Prepare end of shift drop and shift report; Understand various payment types Ensure the cleanliness of service counters, showroom, and customer restrooms Maintain the safety of both our customers and team members What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED Good verbal and written communication skills Previous cashier and customer service experience; experience in repair or parts shop preferred Presents self in a professional manner to customers, management, and coworkers. Strong suggestive selling skills Basic computer skills Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions A valid driver's license With us, you'll enjoy: Competitive wages Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
    $30k-34k yearly est. 5d ago
  • Customer Service Specialist

    German American Bancorp, Inc. 4.5company rating

    Customer support specialist job in Franklin, KY

    Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You'll Do: * Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. * What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. Bonus Points: * Bilingual/Multilingual * Customer Service experience * Cash-handling experience What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Education assistance program * Paid parental bonding leave * Wellness benefits * Life event coverage * Service awards * Financial benefits including 401(k) match, stock purchase plan, loan discounts and more * National and local discounts on everything from computers and vacations to phones and retail shopping * Free checking account, checks and discounted bank services This position will be located at: 303 North Main Street Franklin, Kentucky, 42134 United States About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
    $32k-37k yearly est. 5d ago
  • Call Center/Customer Service Rep

    Collabera 4.5company rating

    Customer support specialist job in Bowling Green, KY

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Day2Day: handling inbound customer service calls Qualifications Requirements: 3 months of customer service experience Strong communication over the phone Ability to work on multiple monitors Able to show up to work on time Plusses: Call Center experience Bilingual (Spanish) Additional Information To know more or discuss regarding this opportunity, please contact: Nishita Honest ************ *******************************
    $26k-33k yearly est. Easy Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer support specialist job in Bowling Green, KY

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 9d ago
  • Personal Lines Client Associate I

    Houchens Insurance Group

    Customer support specialist job in Bowling Green, KY

    Full-time Description Are you a motivated individual who enjoys stability and a systematic approach to success? Join our team in a role that ensures a secure foundation for both our clients and your career growth. What is Houchens Insurance Group? We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service: 1. Clients 2. Co-owners 3. Communities By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all. What you will receive… Variable compensation with unlimited growth based on your performance. Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world. Long-term career with substantial development and advancement opportunities. Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output. Comprehensive medical, dental, and vision plans, and many more supplemental benefits. Work-life balance Plus, much more! To learn more about Houchens Insurance Group, visit us on LinkedIn . Summary Provides technical support to department personnel in processing personal lines insurance policies. Such serving will include verbal and written communication internally with staff and externally with current clients and other office support activities. 50% Client/Policy Services Provides daily support to Client Advisors and personal line accounts. Completing applications for new business policies and renewals. Sending applications to companies. Checks all lines of personal insurance for accuracy and rates for new and renewal business. Updating computer records; issues invoices for agency bill policies. Updating the computer upon receipt of policies. Using various company websites (quoting, MVRs, etc.) Checking renewal premiums for remarketing rate comparisons and quotes. Maintaining all supplies from companies, including company forms, cancellations, and endorsements for the department. Learning all Personal Lines service standards and procedures, including daily service and building relationships with clients and with insurance companies. Developing and maintaining Client Advisor confidence in job knowledge, judgment calls, and awareness of current industry trends and developments. 30% Office Administration/File Management Documenting all correspondence, following up for necessary information updates and keeping the client files organized and up to date. Thoroughly completing assigned policy audits. 10% Teamwork Works together with team and with other departments, such as Marketing and Claims; including conferencing with Producer or Client Advisor to discuss the execution of strategies. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed. 10% Determination Displays commitment and initiative to meet department and agency education goals as set forth in the organization's education program. Requirements Education and/or Experience Bachelor's degree from a four-year college or university; or one to two years related insurance experience and/or training; or equivalent combination of education and experience. Certifications Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organization's education plan.
    $33k-56k yearly est. 60d+ ago
  • Customer Service & Support

    Recovery Service Group

    Customer support specialist job in Gallatin, TN

    Job Description: Customer Service & Support The Customer Service and Support Representative will be expected to treat customers with care and respect. Our goal is to solve customer problems for them, with as little disruption to the customer as possible. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers through the buying process Analyze and report issues to team leads Update our internal databases with information about products and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Inform customers about new features and functionalities of the website and app Follow up with customers to ensure their issues are resolved Gather customer feedback and share with team leads. Qualifications Requirements and skills Experience as a Customer Support Specialist or similar CS role Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Patience when handling tough cases
    $24k-34k yearly est. 12d ago
  • Call Center Customer Service Rep II

    Partnered Staffing

    Customer support specialist job in Bowling Green, KY

    Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Job Responsibilities Include: Provide high quality customer service to customers via telephone. Resolve customer inquiries, billing disputes and correct payment errors. Provide customers with account information and manage account maintenance. Assist customers with accepting phone payments on accounts. Research customer problems, and assessing customer needs as needed. Manage in-office filing systems. Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors. Job Requirements High School Diploma or equivalent Ability to quickly gain knowledge of all assigned products. Ability to solve problems rapidly. Good keyboard and PC skills using word processing and spreadsheet software. Call Center experience preferred. Professional telephone demeanor. Good verbal and written communication skills Ability to work accurately under time constraints Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
    $25k-33k yearly est. 1d ago
  • Customer Service Representative - Bowling Green, KY

    Kedia Corporation

    Customer support specialist job in Bowling Green, KY

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 1d ago
  • Customer Service Representative #1925

    Fivestar Careers

    Customer support specialist job in Bowling Green, KY

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer's needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.
    $25k-33k yearly est. 60d+ ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer support specialist job in Hendersonville, TN

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 22d ago
  • Customer Service Representative

    Airtech International 4.6company rating

    Customer support specialist job in Springfield, TN

    The Customer Service Representative (CSR) will be responsible for delivering excellent customer experiences and serving as the company's primary interface with internal and external customers. As a liaison and agent of innovation, the CSR will resolve customer concerns quickly, courteously, and efficiently. The CSR will build long-lasting relationships with customers by encouraging openness and trust. Strong, customer-focused written and verbal communication skills are vital for this role. ESSENTIAL RESPONSIBILITIES: The primary responsibility is to deliver excellent service to all customers. Supply product pricing, availability, and lead times within predefined criteria. Manage a Customer Portfolio of diverse domestic and/or international accounts. Input a high volume of Purchase Orders into the ERP system with accuracy and efficiency. Manage order changes, adjustments, cancellations, credits, and return authorizations. Identify complex documents and customer requirements for correct management, such as Terms and Conditions and specifications. Work with Manufacturing, Engineering, Quotations, Sales, and Shipping to achieve customer satisfaction. Handle customer concerns, present acceptable solutions and alternatives quickly, follow up to assure resolution. Assist Shipping and Logistics teams with domestic and international order fulfillment. Notify supervisor or manager of potential safety hazards and comply with all necessary ISO procedures. Perform additional tasks and responsibilities as given by the supervisor. QUALIFICATIONS: Ability to compose correspondence and create simple excel worksheets. Ability to manage time effectively. Ability to prioritize and manage various tasks successfully. Attention to detail. Capacity to work independently and within a team. Reliability is essential. Typing skills (40 WPM +) and math proficiency. EDUCATION BACKGROUND AND WORK EXPERIENCE: High school diploma or GED equivalent required. Some college preferred but not required. 2+ years of relevant work experience. Familiar with data entry and ERP systems (Navision/MS Dynamics preferred) Open to travel for training and relationship-building if applicable. WE HIRE YOU TO RETIRE YOU: Airtech is a family-owned and operated global leader in materials used to manufacture high-performance composite parts. Since 1973, we've proudly supported industries such as aerospace, automotive, marine, green energy, and recreational sports in creating lighter, stronger, and greener components. We offer a competitive compensation package that includes medical, dental, and vision benefits; paid vacation and holidays; a fully funded retirement plan; and longevity bonuses. At Airtech, you'll be part of a global family that values long-term employment, internal promotion, and personal and professional growth. Safety is our top priority-ensuring every employee goes home safely every day. Learn more about us at ******************** Airtech International is committed to equal employment opportunity. We do not discriminate based on an individual's race, religion, creed, color, sex (including gender identity, gender expression, pregnancy, or sexual orientation), age, national origin or ancestry, genetic information, disability, veteran status, or any other characteristic protected by applicable local, state, or federal law. #LI-DNI
    $26k-34k yearly est. 12d ago
  • Call Center Specialist - Part Time

    South Central Bank, Inc. 3.8company rating

    Customer support specialist job in Glasgow, KY

    South Central Bank, Inc. is seeking a qualified individual to fill the position of a Part-Time Call Center Specialist at the Operations Center in Glasgow, KY. The position of Call Center Specialist is the first line of exceptional customer service for customers who call into the bank. Call Center Specialist duties will provide customers with answers to questions regarding DDA, Savings, basic Loan Inquiries, Loan Payments, Electronic Banking, Overdraft Services, Wire Transfers, Debit Cards, Telephone Banking, Verification of Deposits, and Large Dollar Return Items. The minimum qualifications for the position are: Minimum high school education or equivalent. Work related experience should consist of a financial institution operations and/or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate experience, knowledge and training in deposit or loan operation activities, terminology and products and services. Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Intermediate skills in computer terminal and personal computer operation; word processing. Intermediate typing skills to meet production needs of the position. Basic math skills; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; negotiable instruments in a timely manner. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational, time management and decision-making skills. Ability to work with minimal supervision while performing duties. In addition to the minimum requirements listed above, the qualifications listed below are generally preferred. 1-3 years experience in Customer Service South Central Bank offers an excellent benefits package including medical, dental, vision and life insurance, paid holidays and time off, 401 K with company match and much more. EOE/M/F/Vet/Disability
    $32k-37k yearly est. Auto-Apply 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Steve Crisp-State Farm Agent

    Customer support specialist job in Greenville, KY

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers. Provide exceptional customer service in person, on the phone, through email and other communication channels. Help customers update and make policy changes as needed. Assist with customer retention strategies. Assist sales team with scheduling appointments. Help customers file claims and follow-up as needed. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 7d ago
  • Customer Service Rep(01381) - 30 shelton lane

    Domino's Franchise

    Customer support specialist job in Russellville, KY

    Job Description Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough. flexible hours great attitude high energy maintain all image standards set by DPI
    $25k-33k yearly est. 9d ago
  • Customer Service Representative #1910

    Fivestar Careers

    Customer support specialist job in Bowling Green, KY

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer's needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.
    $25k-33k yearly est. 60d+ ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer support specialist job in Hendersonville, TN

    Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Customer Service Rep(01381) - 30 shelton lane

    Domino's Franchise

    Customer support specialist job in Russellville, KY

    Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough. flexible hours great attitude high energy maintain all image standards set by DPI
    $25k-33k yearly est. 10d ago
  • Customer Service Representative #1930

    Fivestar Careers

    Customer support specialist job in Bowling Green, KY

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer's needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.
    $25k-33k yearly est. 60d+ ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Bowling Green, KY?

The average customer support specialist in Bowling Green, KY earns between $24,000 and $50,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Bowling Green, KY

$35,000
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