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Customer support specialist jobs in Carson City, NV

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  • Customer Experience Specialist I

    Solomonedwards 4.5company rating

    Customer support specialist job in Carson City, NV

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Customer Service Advisor

    Radius Recycling

    Customer support specialist job in Carson City, NV

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $31k-39k yearly est. 8d ago
  • Customer Success Associate

    Figure 4.5company rating

    Customer support specialist job in Reno, NV

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for driven, customer-focused teammates who are curious about innovative blockchain technology and financial services. As a Customer Success Associate (CSA), you'll work in a call center environment, where your primary responsibility is handling inbound phone calls, chats, and emails from customers. You'll be the voice of Figure, helping people understand our products, navigate the application process, and move confidently through each step of their experience. In this role, you'll gain deep knowledge of Figure by working in a fast-paced call center environment, by becoming an expert in our products to resolve issues, and move customers confidently through the application process. Your communication skills, problem-solving ability, and attention to detail will drive critical outcomes that support our business goals and elevate the customer experience. What You'll Do Champion the customer support experience as the first point of contact for prospective and existing customers managing inbound calls, chats, and emails to provide expert guidance on our products and their applications. Help customers navigate the application process, troubleshoot issues, and resolve concerns with empathy and efficiency. Promote brand trust and loyalty by delivering exceptional support to our customers via phone, chat interactions and email. Identify trends, gather key insights, and contribute ideas to improve customer support processes and product experience. Provide technical support and troubleshooting on a variety of platform issues. Conduct video notary sessions with attention to detail and professionalism. Participate in new training and licensing programs to grow your skills and support team goals. Contribute to a high-energy, collaborative team environment in the Customer Support Center. What We Look For 1+ years in a customer-facing role. BA/BS from an accredited university preferred. A dependable and reliable team player who thrives in a fast-paced, high-volume environment. Adaptable and open to change as processes evolve. Clear, confident, and compassionate communication skills. Ability to become a licensed e-notary, including passing the Figure and state required background checks. Successfully complete the required compliance training. A solutions-oriented mindset and commitment to providing an outstanding customer experience. Ability to build trust and rapport with customers over the phone and in writing. Process driven organizational skills A quick and flexible learning style with the ability to navigate new technology platforms. How We Operate This is a full time role based on a 40-hour work week. Schedules are assigned after training, and operate on a shift bid structure. In order to promote the best performance possible, top performers are able to bid for their preference in shifts first. Hours of operation are Monday-Friday 6am to 9pm and Saturday-Sunday 6am-5pm PST. Salary Compensation: $22/hr Monthly Bonus: Can range anywhere from $0 - $1,300/month Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-RF1 #LI-Hybrid
    $22 hourly Auto-Apply 2d ago
  • Customer Service Specialist

    Lisa M Koch Agency, LLC American Family Insurance

    Customer support specialist job in Minden, NV

    Benefits: 401(k) matching Bonus based on performance Opportunity for advancement Paid time off Training & development Full job description Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Competitive wages Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a independent agent with American Family Insurance may be the career for you! Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. What were looking for: A welcoming attitude and genuine desire to help others. Strong communication and problem-solving skills. Optimism and a team-oriented mindset. Previous customer service experience is a plus. Were dedicated to inspiring, protecting, and restoring dreams. Here, youll find a supportive team, opportunities for growth, and the chance to make a real difference in peoples lives.
    $28k-37k yearly est. 5d ago
  • Executive Customer Specialist

    The Hertz Corporation 4.3company rating

    Customer support specialist job in Carson City, NV

    _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional communication with customers contacting any Senior Management Team member, inclusive of the CEO's office. Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small business, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel. Communication may be handled via phone, email, postal mail, or through Social Media platforms._ _This is an entry level position with high visibility and various levels of core business knowledge, which provide a solid foundation for future growth within the organization._ .The minimum hourly salary for this role is $19.23. **What You'll Do:** + Utilize all resources materials to document and resolve customer inquiries + Communicate and follow up with customers to full resolution + Maintain documentation of all contacts, research, resolution, and follow up when necessary, with all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication with anyone contacting a Senior Management Team member/Executive Office in Estero, FL + Must be capable of multi-tasking + Must be a demonstrated self-starter + Cooperate with Management in maintaining goals and objectives + Criminal background check due to access of Personal Identifiable Data (PID) + For internal employees, all employees' files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application **What We're Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to internal candidates) + Well versed in both verbal and written communication skills; emphasis on written communication (test required) + Typing 30 wpm (test required) + Strong decision-making skills + Strong verbal communication skills + Must be able to work productively with minimal supervision + Must work well with others + Must be a demonstrated self-starter, quick learner, and capable of handling multiple tasks The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $19.2 hourly 60d+ ago
  • Part-Time Customer Relations Specialist

    Suburban Propane 4.5company rating

    Customer support specialist job in Sparks, NV

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. **Responsibilities** - Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times - Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service - Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities - Present a professional, confident and enthusiastic image to develop trusting relationships with all customers - Effectively manage customer account data which includes setting up new accounts and maintaining related data $18.12 - $22.64 an hour (dependant on experience) This position may be eligible for overtime pay based on business needs. **Why join the Suburban Propane team?** We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. Foreligibility anda full list of our benefit offerings please visit ****************************************** **Qualifications** - Minimum of 3 years of experience in a customer service role - Minimum of a High School diploma or GED preferred - Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports - Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit *********************** . _It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_ **Applications will be accepted until the position is filled.** **As part of our pre-employment hiring process, background checks and drug screens are performed.** **For more information about our hiring process, please visit:** ******************************************************** _At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._ _In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ************************************************************* (************************************************************* ) Email to a friend **Need help finding the right job?** We can recommend jobs specifically for you! **Job Location** _US-NV-Sparks_ **Posted Date** _2 months ago_ _(10/3/2025 8:46 AM)_ **_Job ID_** _2025-16449_ **_Category_** _Customer Service_ **_Position Type_** _Part-time Regular_
    $18.1-22.6 hourly 60d+ ago
  • Property & Casualty Customer Service Agent

    North Star Staffing Solutions

    Customer support specialist job in Carson City, NV

    An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must. If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses. Qualifications You will: Help maintain current client flow Help walk in customers/ and work appointments Prospect to generate new business through leads and referrals Generate quotes Provide “white glove” customer service/ Maintain our high retention rates Conduct policy reviews and renew policies Process payments Cross-sell/ up-sell Growing agency relationships with new and current customers Base plus Commissions Performance bonuses Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 60d+ ago
  • Customer Service Representative - Sparks/Reno

    Geary Pacific Corporation 4.5company rating

    Customer support specialist job in Sparks, NV

    Job Details 28 Sparks - Sparks, NV Full Time $18.00 - $22.00 DayDescription You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing. The position reports to the Branch Manager. Key Tasks: Inbound & Outbound calls Generating sales orders and quotes Product Merchandising Order Picking and receiving Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** $18-21/hour
    $32k-38k yearly est. 15d ago
  • Customer Service Logistics Coordinator

    Legacy Transportation Services 4.2company rating

    Customer support specialist job in Sparks, NV

    Pay: $20 - $24/hour + Benefits Schedule: Full-Time | In-Office | Monday-Friday, Day Shift About the Role Legacy Transportation is seeking a Customer Service Logistics Coordinator to join our growing team in one of our office locations. In this role, you'll be the primary contact for clients, managing time-sensitive shipments in product, tradeshow, event, and other specialized logistics. You'll ensure smooth coordination, accurate order entry, and excellent service under tight deadlines. What You'll Do · Serve as the main point of contact for customers. · Process and update transportation and storage orders. · Provide accurate and timely quotes. · Coordinate high-value and tradeshow freight. · Communicate proactively with customers and resolve exceptions quickly. · Collaborate with agents, customers, and internal teams. Perks & Benefits · 401(k) · Dental insurance · Health insurance · Paid time off · Vision insurance Experience: 1+ year in customer service or logistics Requirements Requirements What We're Looking For· Strong communication and customer service skills.· Proven problem-solving skills and ability to resolve issues quickly.· Ability to manage multiple accounts and deadlines with accuracy.· Highly organized, detail-focused, and dependable.· Fast and accurate data entry skills.· Proficiency with Microsoft Office (Excel, Word, Outlook).· Logistics/transportation software experience preferred.· Familiarity with tradeshow/event freight a plus. Salary Description $20.00-$24.00/hr
    $20-24 hourly 60d+ ago
  • Clinical Services Specialist 2 - West

    Hologic 4.4company rating

    Customer support specialist job in Reno, NV

    Reno, NV, United States Billings, MT, United States Seattle, WA, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing. Description Duties & Responsibilities: Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals Provide post-sales application support of Hologic imaging/interventional products (new hire year 1) Provides pre & post application support of Hologic imaging/interventional products after year 1 Provide competitive information/new product information to appropriate internal teams Provide competitive market information to corporate marketing Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner Training Customer on new product or product updates including system and functionality Provide continued customer service through post-applications support Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve Support various corporate initiatives as required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required: Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders Adept at connecting to a wide range of individuals and networking with the intent of growing business Must be able to operate in a fast-paced, dynamic environment Ability to be highly adaptable to complexity and change with accuracy and attention to detail Excellent verbal and written skills Ability to build stable working relationships both internally and externally with customers Maintain required ARRT qualifications as applicable Ability to lift and/or move up to 50lbs Education: Bachelor's degree preferred Graduate of an accredited Radiologic Sciences Program Licenses/Certifications (RT)(R)(M) for Mammography Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate. Experience: Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred. Additional Details: 100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. International travel may also be required. \#LI-KM3 Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
    $77.6k-121.3k yearly 39d ago
  • Customer Experience Specialist

    Mishimoto

    Customer support specialist job in Sparks, NV

    Job Description offers a base hourly rate plus a generous commission structure! Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, was created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience in working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application including, sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics. Mishimoto's corporate headquarters is located in a 67,610 sq. ft. office, warehousing facility and state of the art engineering studio, where we have assembled the industry's cutting-edge tools for evaluating Mishimoto test vehicles in Garnet Valley, PA. This one-of-a-kind facility allows us to maintain a leading position in our industry. With another office in Sparks, Nevada, as well as international locations in Stourbridge, UK and Yangzhou City, China, we have built an unprecedented global infrastructure for the benefit of all our worldwide customers. Benefits and Perks Our employees love our workplace because: It's a gearhead's dream - Design and develop performance automotive products for the car scene. The employee discounts rock - Get exclusive access to Mishimoto products and discounts from our partners. The bennies - Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance. Dog Days! Bring your dog to work everyday! Customer Experience Specialist Mishimoto is the world leader in performance cooling automotive parts. It is both our commitment to a quality product and excellence in customer service that sets us apart. Our Customer Experience Specialists are on the front lines every day ensuring that any customer question or concern is handled with the utmost professionalism and that a path forward is found. Our Customer Experience Specialists are Team Mishi's heroes. Every day, with every call, they create an experience that shapes our reputation in the community. What You'll Do Find solutions for our customers. "I do not know" is not in our vocabulary. Every interaction ends with a clear resolution of what is going to be done to help the customer. Answer patron general inquiries and provide technical assistance via chat, phone or email. Answer patron general inquiries and providing technical assistance via chat, phone or email. Sometimes you're helping a customer troubleshoot the installation of a radiator or helping select the best intercooler for a customer's build. Support sales by listening to customers' needs and suggesting appropriate products that will make the enthusiast happy. Monitor, research, and respond to industry forums. If an enthusiast voices a concern anywhere online, we want them to know that we are there for them. Assist Order Entry with website order verification. Protecting consumers and the company from credit card fraud is critical in today's economy. Oversee shipping claims. Sometimes travel snafus happen; we fix them. Process warranty claims. Our customers rely on our warranty program; we ensure a smooth experience. Your Creds High School Diploma/GED required. Demonstrated 1-3 years' experience in Customer Service Demonstrated 1-3 years' experience in the Auto industry You Must Have: A keen understanding of how automotive systems, namely cooling, work together and a versed knowledge of car part functionality. You need to be able to ask the right troubleshooting questions in order to offer a path forward. Mad multitasking skills. Most of the day you'll have a phone call coming in, a live chat support session, and three to four web pages open all at once. You are comfortable switching gears. A strong sense of empathy. You are attuned to hear the question behind a question. Customers must know that we are on their side and we are here to fix the problem. Excellent problem solving skills. You might not know all the answers but you know how to find and communicate the solution. An ability to diffuse a frustrated customer's emotion. It is about patience and immediate relationship building. Great typing skills. Everyone live chats now-a-days. The faster you can respond to a customer, the happier they'll be. Strong Microsoft Office and Internet skills and the ability to learn new software systems quickly. These are our key tools to getting our work done. Professional English writing and verbal communication skills. You'll be chatting with customers all day long. You are the voice of Mishimoto. Ability to give and receive constructive feedback to ensure the best customer experience possible. Teaming skills and positivity. We are Team Mishi, we collaborate, and we lift each other up. If the above describes you and your passions, we want to hear from you! Physical Demands & Working Conditions: While performing the duties of this job, our reps regularly: Sit for extended periods of time without being able to leave the work area Listen and understand verbal inquiries via the telephone and computer. Clearly express ideas and information by the spoken word. Occasionally required to stand; walk and climb or balance. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there's anything we can do to make the interview process better for you; we're happy to accommodate.
    $30k-50k yearly est. 4d ago
  • Customer Service Specialist

    Milan Institute 3.4company rating

    Customer support specialist job in Reno, NV

    Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
    $27k-33k yearly est. 60d+ ago
  • Customer Experience Specialist - Reno, NV

    Zline

    Customer support specialist job in Reno, NV

    Who are we? ZLINE Kitchen and Bath is a family-owned appliance company based in Reno, Nevada, with additional locations in Tennessee and Ohio. ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures at an attainable price. Each collection is meticulously designed and shipped in the United States, and we are proud to be a progressive American company that supports local communities through hiring locally and giving back. We've become a household name in the luxury appliance industry, partnering with The Home Depot, Lowe's, Costco, and Wayfair, among many reputable dealers and retailers nationwide, to market and sell luxury appliances such as range hoods, refrigerators, dishwashers, and ranges. We're known for our attention to detail and commitment to our customers and employees alike. We believe in innovation and honest business, and we're proud of the products we create, the services we offer, and the team that makes the ZLINE Attainable Luxury experience possible. ZLINE is forging its own path-will you help us tell our story? We are a three-time (2022, 2023, 2024) Certified Great Place To Work . Go here to learn more, and follow us @zlinekitchencareers on Instagram for a behind-the-scenes look at what it's like to work for ZLINE. ======= As a Customer Experience Specialist, you will be the first voice our customers hear over the phone that represents ZLINE! Our CE Specialists are positive, upbeat individuals who value knowledge, customer satisfaction and helping others. We are seeking someone who wants to excel in their career, push boundaries, create new strategies and work their way up! The potential for growth at ZLINE is limitless, so bring a dedicated and hungry attitude to get in on the ground floor. We enjoy watching your skill sets, education, personable skills, and computer literacy skills grow alongside ZLINE! Being a CE Specialist is so much more than answering phones and emails, being a CE Specialist for ZLINE means you are spreading knowledge of our product, empowering our customers, and being a great team player that aims to grow and spread their positivity! This is not a typical call-center role. It is a technical role where you are able to problem-solve and build strong relationships at the same time! Job Duties Connect with customers via phone calls, emails, and live chats Provide customers with product details to find the best fit for their home Assist customers with questions during the installation process Walk customers through troubleshooting steps to ensure proper functionality In-depth product & system training Collaborate with team members to create the best solutions for customer issues Requirements A high school diploma or equivalent required Excellent verbal and written communication skills Ability to multitask by handling a variety of customer experience cases Ability to be on the phone, email, and chat communication for about 8 hours/day Great organizational and follow-up skills Literacy with Mac OS computer systems Familiarity with the Google Suite (ie. Docs, Sheets, Calendar, Mail) Familiarity with CRM platform a plus! Great retention of computer programs Patience and understanding of customer needs and the ability to de-escalate when necessary Dedicated to being a forever learner of Product Knowledge (We create new SKU's every day!) Bilingual is a plus! Compensation: Starting at $42,000+ annually DOE Pay dates are bi-weekly Working Hours: Monday - Friday, 8:00am - 4:30pm with a 30-minute lunch What You'll Get: Benefits are available to all full-time employees after 90 days Medical, dental, vision, and life insurance Company 401k match at 6% Access to a Health Savings Account or Flexible Spending Account Professional development assistance Paid time off Get in on the ground floor Ample opportunity for advancement; we want to see you grow Dog-friendly office space … because dogs make everything better, right? EEO ZLINE Kitchen and Bath, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ZLINE makes hiring decisions based solely on qualifications, merit, and business needs at the time. Check out our website and social media to learn more about ZLINE: zlinekitchen.com Instagram Youtube LinkedIn X Facebook Pinterest
    $42k yearly 56d ago
  • HVACR Specialist 1 - Facilities Maintenance Services Department

    University of Nevada Reno 4.6company rating

    Customer support specialist job in Reno, NV

    The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment. If you need assistance or have questions regarding the application process, please contact our recruitment helpline at ************** or ************. For UNR Med professional job postings, please contact the Office of Professional Recruitment at **************. Job Description The University of Nevada, Reno is recruiting for an HVACR Specialist 1 for the Facilities Maintenance Services Department. This position is responsible for performing journey-level skilled work in the installation, operation, maintenance and repair of a wide variety of heating, ventilation, air conditioning, and refrigeration equipment including water treatment. Duties include (but are not limited to): Respond to work orders assigned by the supervisor to University buildings for temperature problems, leaks, smells and repairs; Troubleshoot and repair chillers, cooling towers, air conditioning units, fan coils, valves, associated pumps and related cooling equipment, boilers, heat exchangers, hot water pumps, pneumatic and DDC controls, valves and related heated equipment, as well as performing water treatment services on associated heating and cooling systems and pools; Utilize building management software system to analyze, diagnose and troubleshoot HVAC equipment and systems; Perform backup duties for the Central Heat Plant Operator when required; and Other duties as assigned. To see the full Class Specifications, visit: ************************** Files/hrnvgov/Content/Resources/ClassSpecs/09/09-404spc(1).pdf Required Qualifications Completion of a recognized HVACR apprenticeship program; OR An equivalent combination of education and experience Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A valid Class “C” driver's license or higher operator's license is required at the time of appointment and as a condition of continuing employment. Physical Demands This position requires walking or standing to a significant degree and pushing and/or pulling. Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. This position requires working with and around hazardous building materials containing asbestos and solvents; frequent lifting, climbing, and moving of heavy objects, many in awkward or high locations; exposure to extreme heat, cold, noise, vibration and electrical hazards; and exposure to hot and cold temperatures when working outside. This position requires the ability to see, hear, and communicate through speech. Preferred Qualifications Applicants with an Environmental Protection Agency Refrigerant Certificate are encouraged to apply. Schedule The typical work schedule is Monday through Friday from 7:00 am to 3:30 pm; this is subject to change based on organizational needs. This position may be able to elect an alternative work schedule. This position is part of the Facilities Services Weather Essential Personnel and may be required to report to work for their regularly scheduled shift without any phone/cell phone notification; and is subject to a variable workweek schedule. This position is designated as Essential Personnel. In the event of a campus emergency, special event, closure to maintain campus safety or building operations, this position may be required to work outside of regularly scheduled hours. Compensation Grade Grade 32 In classified service, salary is in Grade and Step. The Step is determined based on the Nevada Administrative Code. Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate's qualifications, internal equity and budgets. A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code. To view the classified compensation schedules, please visit: Classified Compensation. Select Salary Schedule, CBA/PP01A or PP02A For more information, visit the Classified Salary Calculator The Perks of PERS! Employees are enrolled in The Public Employees' Retirement System of Nevada (PERS) upon hire. For information on contribution rates, please visit: NV PERS Contribution Rates “I'm so thankful that I followed the path that lead me to a PERS retirement. I was able to retire at age 60 with a paycheck close to my full salary. I watched the solid performance of PERS funds for 25 years. Even in times of a poor economy, PERS kept it together! I'm completely secure and confident that my retirement will always be there for me.” - Robin F. Rich retirement plan - Retirement Calculator Perks of Working at UNR! Health insurance options including dental and vision - Health Insurance Life insurance, generous annual and sick leave - Classified Benefits E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues. Staff Employees' Council (SEC) represents all Classified employees. SEC holds monthly meetings to provide a forum for employees to participate. SEC Grants-in-aid for Classified Employees The University encourages employees to pursue training and educational opportunities available to them through the Nevada System of Higher Education institutions. Tuition is paid in full when Classified employees enroll in a course that can apply toward the completion of a degree or is job-related. Classified Staff Grants-In-Aid Benefit Classified Employee Family Opportunity Program The University offers this program for spouses, domestic partners, and dependents of Classified employees (working at least 50%). The Classified Employee Family Opportunity Program may be used for undergraduate and graduate state-supported courses. Classified Employee Family Opportunity Program Department Information The Facilities Services Department is an organizational unit of the Division of Administration and Finance, and includes Planning and Construction Services, Parking and Transportation Services, and Maintenance Services. For more information, please visit: ****************************** No Full-Time Equivalent 100.0% Required Attachment(s) Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to review of applications, please contact the candidate helpdesk at ************. Attach the following attachment(s) to your application Resume/CV - (required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented. Cover Letter - (optional) Contact Information for Three Supervisory References - (required) Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position. Transcripts - (optional) If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the position. Veteran Interview Consideration - (optional) - To receive interview consideration for veterans and veterans with a service-connected disability, proof is required at the time of application. Please attach proof electronically to your application under the Veteran Document(s) section. (Examples of acceptable documents include DD-214, disability letter from Veteran's Administration, etc.). This posting is open until filled Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. Posting Close Date 10/23/2025 Note to Applicant A background check will be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. Applicants hired on a federal contract may be subject to E-Verify. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. Schedules are subject to change based on organizational needs. The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). About Us The University of Nevada, Reno is a leading public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada's original land-grant university, the University serves more than 23,000 undergraduate and graduate students from all 50 states and 63 countries. Classified by the Carnegie Classification of Institutions of Higher Education as an R1 (“Very High Research”) university, it is also recognized in the Carnegie Community Engagement classification. The University is also ranked by U.S. News & World Report among the “Best National Universities” and “Best National Public Universities.” It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times' “Top Colleges for Economic Diversity.” Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada's first medical school - the University of Nevada, Reno School of Medicine and the Wayne L. Prim Campus at Lake Tahoe, where education, research, and creative work thrive in a stunning mountain setting. The University delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics. The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe, the beautiful, 290-acre main campus is also a Nevada State Arboretum. The University's physical infrastructure is expanding with ongoing construction of the newly named John Tullock Business Building, set to open in fall 2025. Groundbreaking is also planned for a new State Public Health Laboratory Building on campus, alongside the recent acquisition of 16 parcels near campus, known as “University Village,” to provide affordable housing for graduate students and early career faculty. Collaborating with world-renowned organizations, the University fosters innovation through initiatives such as the Digital Wolf Pack partnership with Apple, which ensures equitable access to technology for students, providing new incoming freshman or transfer students with an iPad Air and accessories. Google's TechWise initiate is an 18-month program that fully supports undergraduate students in becoming entry-level software engineers by graduation. In 2023, the U.S. Department of Commerce's Economic Development Administration (EDA) announced that Nevada - led by the University of Nevada, Reno - was named one of the inaugural 31 Regional Technology and Innovation Hubs (TechHubs). Nevada was selected from a competitive pool of 489 applicants from across the United States and its territories. Nevada's Tech Hub will strengthen America's lithium batteries, critical elements and other electric vehicle materials industry sectors within the state. Through its commitment to high-impact education, world-improving research and creative activity, and outreach that's transforming Nevada's communities and businesses, the University continues its 150-year tradition of benefitting our state, nation and world. The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience. Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students' cognitive growth and academic achievement - all while remaining one of the best values in American higher education. For more information, please visit the University's website. University of Nevada, Reno
    $46k-58k yearly est. Auto-Apply 60d+ ago
  • Client Advisory Associate

    Whittier Trust 3.8company rating

    Customer support specialist job in Reno, NV

    Whittier Trust is the oldest privately owned multi-family office headquartered on the West Coast, providing exceptional client service and highly customized investment solutions for high-net-worth individuals and their families. Our dedicated professionals work with clients and their families to deliver a broad array of services including investment management, fiduciary, philanthropic, and family office. Our founding family's century-long history of entrepreneurship continues to guide our activities for clients today. Entrusted with private family assets, our teams employ a consulting approach to tailor solutions for complex family situations. Whittier Trust attracts professionals who have a desire to grow while building their skills in the service to our clients. Our organization is flat, nimble, and uniquely attuned to the needs and desires of both today's entrepreneurs as well as legacy family members who may be several generations removed from the wealth creators. Our corporate culture is one of client-focus, collaboration, performance and accountability, family orientation and long-term career satisfaction. Employee turnover is low because of a high level of engagement and career fulfillment. The position offers a competitive compensation package including base salary, performance bonus, equity consideration, excellent medical, and retirement plans. Position Summary The Client Advisory Associate supports Client Advisors with account management and business development responsibilities on personal trust and investment management accounts. In this role, it is critical to meet the needs of clients, trust beneficiaries and their advisors, co‐fiduciaries, and internal department personnel. The candidate will be a key member of the Client Advisory team responsible and will support their manager in providing Whittier Trust's high touch service delivery model in the Western region, nationally focusing and within their local community. PRIMARY RESPONSIBILITIES Direct the Trust Operations Department regarding daily account transactions such as wire and cash transfers, ACH disbursements, bill paying, fund redemptions and purchases, and the opening and closing of accounts. Monitor transactions for completion and accuracy. Coordinate investment transactions with the Investment Department including but not limited to monitoring cash balances on a daily basis for purchases, transferring sales proceeds to money market accounts, and following up on client's requests for purchases, sales, or gifting. Coordinate the transfer of incoming assets to new or existing accounts, as well as the transfer of outgoing assets for terminating accounts. Prepare correspondence, Excel spreadsheets (i.e., miscellaneous reports for client budget worksheets, income projections, and gifting schedules), assist with the production of PowerPoint presentations, mass mailings, and marketing materials. Calculate Unitrust, total return, and other payments to trust beneficiaries. Coordinate tax-related payment information with the Tax Department and client-directed outside professionals. Provide information to Client Advisors for annual account reviews. Organize with Client Advisors to maintain client, beneficiary, and advisor information in client files and account records on database management and trust accounting systems. Assist with contact management input, sales, expense, and other internal reports. Perform special projects and additional tasks as assigned. DESIRED EDUCATION Bachelor's degree from an accredited 4-year university Industry certification an advantage but not essential - (CTFA or CFP) Willingness to continue education (CTFA, CFP, MBA) DESIRED EXPERIENCE Understanding of trust accounting and/or estate planning concepts preferred but not essential Superior skills and experience with Microsoft Office, especially Word, Excel, and PowerPoint. Excellent written and oral communication skills. Superior organizational skills with the ability to multi-task and to manage and prioritize multiple projects and competing deadlines. General office administration and clerical experience. Excellent attention to detail with the ability to exercise independent judgment. Aptitude to understand and perform basic mathematical calculations such as fee calculations, and other percentage-based calculations. Ability to learn new processes and programs and desire to grow with the company. PERSONAL CHARACTERISTICS Strong people skills Client service focus Effective verbal and written communication skills High integrity with a diligent work ethic Team/people-oriented Highly organized with good time management skills Meticulous attention to detail Valid driver's license and the ability to travel by airplane. COMPENSATION Base salary range $65,000 - $90,000 annually Salary may vary depending on job-related factors including, but not limited to, skills and experience. Full-time employees may be eligible for a comprehensive benefits package that includes: medical, dental and vision coverage, 401(k), life insurance, paid time off and a Wellness Program. Annual bonus, incentive pay and/or equity may also apply depending upon the role.
    $65k-90k yearly 60d+ ago
  • Cash Support Representative

    Renown Health

    Customer support specialist job in Reno, NV

    This position is responsible for initiating all duties associated with the processing of payments, denials or correspondence from insurance payors and patients in compliance with Renown policies. This position analyzes payments for identification of the appropriate patient account and to apply the payment and denial, along with any applicable contractual allowance to that account. Corrections to patient account balances and transfers of balances between accounts are also a part of this analysis. Nature and Scope: This position is responsible for processing all insurance payor and patient payments and denials, along with corresponding adjustments to reflect an accurate balance on patient accounts, while supporting effective management of accounts receivable. The challenges of this position are interpreting the numerous and varied insurance payment remittances; accurate and timely researching and reconciling of payments and adjustments. The position may be responsible for making decisions regarding application of payments and adjustments to patient accounts and the coding of payments and adjustments on all daily transactions, except those that need special consideration. This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications: Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Requires one year of general business office or cash handling experience. Math skills must be accurate and consistent and can operate 10-key by touch. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
    $23k-30k yearly est. 34d ago
  • Reservation Agent - $20/Hour & $1,000 Hiring Bonus

    Peppermill Reno

    Customer support specialist job in Reno, NV

    has up to a $1,000 hiring bonus The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department. only. Duties: * Promptly answer calls and greet guests with friendly and sincere service. * listen to and understand requests, respond with appropriate action, and provide accurate information. * Manage and create room reservations. * Effectively communicate with guests, coworkers and management via email and profile notes * Maintain a high level of attention and accuracy. * Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs. * Maintain an environment of respect for every guest. Qualifications: * Must be at least 18 years of age. * High school diploma or G.E.D. required. * Minimum one year of customer service experience preferred. * Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more. * Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input. * Must be able to communicate clearly in English.
    $26k-32k yearly est. 60d+ ago
  • Reservation Agent - $20/Hour & $1,000 Hiring Bonus

    Peppermill & Western Village

    Customer support specialist job in Reno, NV

    Job Description has up to a $1,000 hiring bonus The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department. This is an in person position only. Duties: Promptly answer calls and greet guests with friendly and sincere service. listen to and understand requests, respond with appropriate action, and provide accurate information. Manage and create room reservations. Effectively communicate with guests, coworkers and management via email and profile notes Maintain a high level of attention and accuracy. Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs. Maintain an environment of respect for every guest. Qualifications: Must be at least 18 years of age. High school diploma or G.E.D. required. Minimum one year of customer service experience preferred. Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more. Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input. Must be able to communicate clearly in English.
    $26k-32k yearly est. 23d ago
  • Outreach Representative

    Unitek College 4.3company rating

    Customer support specialist job in Carson City, NV

    At Unitek College, we are dedicated to our students' success and committed to providing them with our best service from start to finish. Our helpful admission representatives will help students define their goals and choose a program. Our experienced instructors will educate their students and provide hands-on training. Our devoted staff will support and help every student complete their program, and once they graduate, they'll assist the student with their job search. Regarding our career opportunities, we promote advancement for students as well as our employees! Job Description Under direct supervision of the Director of Admissions, : We are looking for a dynamic and driven Outreach Representative to represent and promote our nursing programs through live presentations at hospitals. This role combines delivering informative presentations to prospective students with strategic networking and relationship-building with hospital department leaders. The ideal candidate will be a proactive communicator, skilled at engaging both individuals and groups, and able to forge strong partnerships within healthcare organizations to drive recruitment and enrollment efforts. All activities will be monitored to ensure consistency with company standards. Conduct Live Presentations: Lead a minimum of 5 events per month of compelling, informative live presentations about nursing programs at hospitals, targeted to potential students, including hospital staff and employees interested in furthering their education. Communicate the benefits, program details, career paths, and application processes clearly and effectively. Engage with prospective students by answering their questions and providing personalized guidance on the program offerings and career opportunities in nursing. Strategic Networking & Relationship Building: Establish and maintain relationships with hospital department leaders (HR, nursing, education, and management teams) to foster partnerships and encourage enrollment among hospital employees. Identify key decision-makers within hospitals and healthcare facilities to effectively communicate the value of nursing programs. Develop opportunities for collaboration with hospital leadership to enhance recruitment efforts, including scheduling presentations, events, and recruitment initiatives. Cultivate ongoing relationships with hospital department heads and leadership to understand workforce needs and tailor recruitment efforts accordingly. Recruitment & Outreach: Organize and schedule live presentations, ensuring alignment with hospital staff schedules and the needs of prospective nursing students. Proactively identify and reach out to hospital staff and department employees who may benefit from advancing their nursing education. Attend hospital-based career fairs, networking events, and healthcare-specific conferences to further engage prospective students. Student Advising & Support: Provide personalized guidance and support to prospective students, answering questions about program eligibility, admissions requirements, financial aid resources, and career opportunities. Assist prospective students in navigating the application process, ensuring all documentation is submitted on time and in accordance with program standards. Follow up with interested hospital staff to provide additional support, addressing any concerns and encouraging enrollment. Program Promotion & Marketing: Collaborate with the marketing team to ensure the creation and distribution of accurate and compelling promotional materials, including brochures, flyers, and digital content. Share success stories, program highlights, and outcomes to engage potential students and hospital partners. Distribute informational materials at hospital events and to department leaders to increase awareness of the partnership nursing programs. Tracking, Reporting, & Data Management: Maintain detailed records of contacts, leads, and presentations in the CRM system. Track and report on conversion rates, leads generated, and the effectiveness of networking efforts with hospital leadership. Provide regular updates to leadership on recruitment activities, including feedback from presentations and networking meetings. Collaborative Teamwork & Feedback: Work closely with the admissions team and leadership, marketing, and academic teams to ensure alignment on recruitment strategies and program offerings. Offer feedback from hospital department leaders and prospective students to improve the recruitment process and tailor outreach efforts. Continuous Professional Development: Stay up-to-date on trends in nursing education, hospital staffing needs, and healthcare industry developments to ensure accurate, relevant information is shared with prospective students. Participate in ongoing training related to admissions best practices, networking strategies, and healthcare industry knowledge. Qualifications Education: Bachelor's degree preferred; a combination of experience in education, healthcare, or sales may be considered. Experience: At least 2-3 years of experience in admissions, sales, or healthcare recruitment, preferably with a focus on nursing or related healthcare programs. Proven experience conducting live presentations and networking with department leaders, particularly in hospital or healthcare settings. Familiarity with the nursing education landscape and healthcare workforce needs is a strong plus. Physical Factors: Need to be able to work at a computer workstation for an extended period of time throughout the day with occasional breaks Location: Hybrid onsite at Hospital partnership and remote environment Additional Information We Offer: Medical, Dental, and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with the company 12 paid Holidays and 2 Floating Holiday 401K with a Company Match Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $26k-30k yearly est. 20d ago
  • Part-Time Customer Relations Specialist

    Suburban Propane 4.5company rating

    Customer support specialist job in Sparks, NV

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data $18.12 - $22.64 an hour (dependant on experience) This position may be eligible for overtime pay based on business needs. Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
    $18.1-22.6 hourly Auto-Apply 25d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Carson City, NV?

The average customer support specialist in Carson City, NV earns between $29,000 and $58,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Carson City, NV

$41,000
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