Customer support specialist jobs in Casper, WY - 46 jobs
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Customer Relations Representative - State Farm Agent Team Member
Megan Spence-State Farm Agent
Customer support specialist job in Casper, WY
Job DescriptionBenefits:
Wellness days
Team lunches and outings
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will support both the growth and retention of a successful insurance agency by combining strong customer service with consultative sales conversations. In this role, you will build lasting relationships, influence customer decisions through clear and confident communication, and take ownership of follow-through to ensure an excellent experience from start to finish. You will represent the agency with professionalism, collaborate closely with team members, and contribute to both service excellence and sales performance in a fast-paced environment.
We look forward to connecting with you if you enjoy helping customers, guiding conversations toward solutions, and taking responsibility for outcomes. This role offers growth opportunities for individuals who are relationship-driven, results-focused, and motivated to make a meaningful impact on both customers and the business.
RESPONSIBILITIES:
Build and maintain strong relationships with customers by understanding their needs and serving as a trusted point of contact.
Handle inbound and outbound customer conversations, providing policy information while identifying opportunities to recommend appropriate coverage.
Influence customer decisions through consultative discussions that balance education, trust, and value.
Own service and sales-related tasks from initial interaction through completion, ensuring timely follow-up and accurate execution.
Process policy changes, renewals, and claims while maintaining a high standard of care and attention to detail.
Collaborate with agency team members to align service efforts with sales goals and overall agency objectives.
QUALIFICATIONS:
Strong communication and interpersonal skills with the ability to influence outcomes while building long-term relationships.
Comfortable balancing service responsibilities with sales conversations and performance expectations.
Results-oriented and accountable, with the ability to manage tasks, meet deadlines, and follow through consistently.
Organized, detail-focused, and able to adapt in a fast-paced, customer-driven environment.
ABOUT OUR AGENCY:
I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner.
Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, Casper Junior Football League, and helping secure a $25,000 grant for Project Kenny in Casper.
Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.
$27k-35k yearly est. 22d ago
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Casper - Relationship Specialist 1 - Onsite (WY)
Nuvision Credit Union
Customer support specialist job in Casper, WY
Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts).
The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards.
An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer.
RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved.
The RS I may also be called upon to assist with daily balancing.
Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans).
The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.
Responsibilities:Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
Performs a wide variety of account maintenance; change of address and name change.
Recommends other products and services appropriately with each member transaction.
Required to complete compliance training and all other training offered to RS I.
Balances cash drawer.
Supports and participates in continuous improvement activities.
Represents the Credit Union in a positive and professional manner.
Other related duties as assigned.
Maintains member and other sensitive information with confidentiality.
Treats all co-workers and members with respect.
Qualifications:1-yr related branch operations experience.
Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
Comprehensive knowledge of all deposit account products and all services.
Basic knowledge of all applicable Federal, State and NCUA regulations.
Demonstrated ability to follow written and verbal instructions.
Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates.
Demonstrated ability to operate office machines to include; copier, 10-key and PC.
Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
Knowledge of Internet / IntranetKnowledge of SharePointGood verbal / written communication, problem solving, member service, and organizational skills.
Attention to detail.
Must present a professional demeanor.
Capable of working under pressure and with frequent interruptions.
Successful completion of all compliance related coursework NMLS Registered Education: High School or EquivalentWebsite: nuvisionfederal.
com/careers Pay scale by applicable geographic location:Wyoming: Min $16.
53 - Mid $20.
67 - Max $24.
80The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc.
Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement
$35k-56k yearly est. 6d ago
Casper - Relationship Specialist 1 - Onsite (WY)
Nuvision Federal Credit Union
Customer support specialist job in Casper, WY
Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.
Responsibilities:
Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
Performs a wide variety of account maintenance; change of address and name change.
Recommends other products and services appropriately with each member transaction.
Required to complete compliance training and all other training offered to RS I.
Balances cash drawer.
Supports and participates in continuous improvement activities.
Represents the Credit Union in a positive and professional manner.
Other related duties as assigned.
Maintains member and other sensitive information with confidentiality.
Treats all co-workers and members with respect.
Qualifications:
1-yr related branch operations experience.
Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
Comprehensive knowledge of all deposit account products and all services.
Basic knowledge of all applicable Federal, State and NCUA regulations.
Demonstrated ability to follow written and verbal instructions.
Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates.
Demonstrated ability to operate office machines to include; copier, 10-key and PC.
Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
Knowledge of Internet / Intranet
Knowledge of SharePoint
Good verbal / written communication, problem solving, member service, and organizational skills.
Attention to detail.
Must present a professional demeanor.
Capable of working under pressure and with frequent interruptions.
Successful completion of all compliance related coursework
NMLS Registered
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic location:
Wyoming: Min $16.53 - Mid $20.67 - Max $24.80
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc.
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
$35k-56k yearly est. 6d ago
Technical Service Representative I
Championx
Customer support specialist job in Casper, WY
Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.
We are looking for a Technical Service Representative I located in Casper, Wyoming. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
What's in it For You:
Access to best-in-class resources, tools, and technology
Opportunity for a long term, advanced career path
A culture that values safety first, including training and personal protection
Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!
What Will You Do:
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
Possible travel within assigned sales territory 10%
Minimum Qualifications:
High school diploma or equivalent
Must have a valid Driver's License and acceptable Motor Vehicle Record
Must be 21 years of age or older to operate a company vehicle
1 years of successful technical service or field sales support experience
No immigration sponsorship offered
Preferred Qualifications:
Associate's Degree or Trade School Certification
2+ years of successful technical service or field sales support experience
Must have a strong mechanical aptitude
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater treatment systems
Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
History of working in a field that required autonomy and self-motivation
Prior experience that demonstrates a strong work ethic and ability to multi-task
Physical Demands:
Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.
Role is deemed safety-sensitive and may be subject to employer or customer drug testing.
About Us:
ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
For more news and information, visit SLB.com Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.
Our Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
$29k-45k yearly est. Auto-Apply 60d+ ago
Sales Customer Representative (Remote, No experience needed)
Truevantage Solutions
Customer support specialist job in Casper, WY
TrueVantage Solutions is redefining how individuals access smart, reliable financial solutions. We are a fast-growing organization seeking motivated Sales Customer Representatives who are driven, coachable, and ready to grow a high-earning career from home.
Why Work With Us?
High-Earning Potential - Uncapped commissions with top performers earning well above industry averages.
Work-From-Home Flexibility - Enjoy a fully remote schedule and the freedom to build your business from anywhere
Warm, Pre-Qualified Leads - No cold calling. We supply exclusive inbound leads ready for consultation.
Career Growth & Training - Professional development, sales coaching, and advanced digital tools provided.
Supportive, Collaborative Team Culture - Work with a team that shares winning strategies and celebrates your success.
Health & Wellness Options - Access to life insurance solutions and healthcare exchange plans.
What You'll Do (Key Responsibilities):
Conduct virtual consultations with warm leads to understand customer goals and financial needs.
Present customized life insurance, Indexed Universal Life (IUL), and annuity solutions.
Deliver clear, confident product education via Zoom, phone, or online presentations.
Provide high-quality customer service from first contact through implementation.
Use our CRM to manage your pipeline, track outreach, and maintain accurate client records.
Build long-term relationships with clients through trust, value, and exceptional service.
What We're Looking For (Qualifications):.
Strong communication, customer service, and virtual presentation skills.
Self-starter with a goal-oriented, entrepreneurial mindset.
Excellent time-management and the ability to work independently.
Passion for helping clients improve their financial futures.
Sales experience is a plus but not required - trainings provided.
Note:
This is a 1099 independent contractor role, giving you the freedom to run your business on your terms while still having full access to our training, mentorship, and lead system. Compensation is commission-only, but top performers consistently earn well above traditional salaried roles. If you want unlimited income potential and true flexibility, this structure is perfect for you.
$33k-43k yearly est. Auto-Apply 2d ago
Customer Service Representative - Douglas
Wyoming Downs, LLC 3.6
Customer support specialist job in Douglas, WY
Job Description
Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.
Reports To: Site Manager
Major Duties and Responsibilities:
Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, clearing empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations.
Perform additional duties and responsibilities as assigned.
Qualifications, Education and Experience
Required:
Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn pari-mutuel equipment, rules and regulations
Basic understanding of, and experience using computers and computer programs
At least 21 years of age
Flexible availability in order to work a variety of shifts, weekends, holidays and weekends
Ability to obtain and maintain required credentials required by the Wyoming Gaming Commission
Professional appearance and personal hygiene as deemed appropriate by the supervisor
Ability to lift 50 pounds
Ability to communicate effectively in English, including both written and verbal forms
Ability to pass a pre-employment drug screening and background report
Preferred:
High school diploma or equivalent
Previous experience in customer service role
Previous pari-mutuel experience
$26k-30k yearly est. 29d ago
Customer Service Representative - Casper, WI
Kedia Corporation
Customer support specialist job in Casper, WY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 9h ago
Customer Service Representative
Domino's Franchise
Customer support specialist job in Casper, WY
About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
Flexible schedule: Part-time and full-time hours are available.
Competitive wages
Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
Supportive team: Work alongside a great team and have fun while getting the job done.
Employee discounts
Key Responsibilities:
Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
Accurately enter and process customer orders using our point-of-sale (POS) system.
Handle cash and credit card transactions, including accurately counting change.
Help resolve customer complaints and issues effectively and with a smile.
Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
Prepare food items according to Domino's quality standards.
Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
Math skills: The ability to perform basic math and accurately handle monetary transactions.
Team player: Punctual, reliable, and willing to work as part of a team.
Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
How to Apply:
If you're a people-person with a great attitude, we want to hear from you! Apply online today to start your career journey with Domino's.
$27k-35k yearly est. 14d ago
Customer Service Representative
Rory Shogren Farmers Insurance
Customer support specialist job in Casper, WY
Job Description
Our office is
quickly growing
and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to
exceed customer service standards
to current clients while also
assisting prospects as they call in
.
No prior experience is necessary Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Life Insurance
Health Insurance
Hands on Training
Responsibilities
Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
$27k-35k yearly est. 1d ago
Service Representative
Uniwyo Federal Credit Union
Customer support specialist job in Casper, WY
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SERVICE REPRESENTATIVE
Service Representative
Hiring Range: $16.16 per hour
Benefits: Yes
FLSA Status: Non-Exempt
Employment Status: Full Time
Location: Plaza Branch, Casper
EXAMPLES OF DUTIES:
Receives, responds to and assists members visiting the credit union. Promotes and sells products and services in person. Establishes, maintains, and closes a variety of financial savings accounts within established boundaries. Issues debit cards and pre-paid cards. Enthusiastically promotes UniWyo products and services. Ensure Credit Union policies and procedures are adhered to. Assist in the development of new business by being familiar with all products and services, including associated rates and parameters.
Performs a variety of member transactions. Accepts deposits and loan payments. Assist members with withdrawals, cash advances, transfers, check cashing and check withdrawals. Balances assigned teller drawer on a daily basis. Assists with the security and monitoring of cash, money orders and confidentiality of members' information. Understands member relationship management for the purposes of identifying potential sales opportunities for referral to the sales team. Responsible for the generation of a threshold number of product and service referrals.
Responds to member's requests, concerns problems, and complaints regarding their accounts. Communicates and conveys information to members. Identifies member's needs and directs them to appropriate departments. Responds to member's questions in a timely fashion accurately and concisely.
Performs a combination of correspondence related functions. Compiles information and routes to appropriate departments. Prepares, updates, and maintains files. Enters data into electronic and/or manual recording systems. As required assists the Branch Manager. Responds to inquires made in writing, by phone and/or in person.
Assists with the training of new service representatives. Recommends changes to existing policies and procedures.
Responsible for compliance with the Bank Secrecy and Anti Money Laundering Acts including monitoring for such illegal activity as it applies to this position.
Performs other duties as assigned or required.
KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS:
Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law and other governing rules and regulations.
Knowledge of the Credit Union's policies and procedures.
Knowledge of the principles of file and records management.
Knowledge of the principles of customer service.
Skill in assessing and prioritizing multiple tasks, projects and demands.
Skill in working within deadlines to complete projects and assignments.
Skill in assessing, analyzing, identifying, and recommending solutions to problems.
Skill in establishing and maintaining effective working relations with co-workers, other UniWyo employees, representatives from other credit unions, general public and/or others having business with UniWyo.
Skill in operating a personal computer utilizing a variety of software and operating systems/applications.
MINIMUM QUALIFICATIONS:
A high school diploma or GED AND one (1) year of relevant accounting, banking, service or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
ADDITIONAL REQUIREMENTS:
Must be proficient in word processing and current spreadsheet software.
May be required to move and/or transport heavy, bulky supplies, materials and/or other items weighing up to 40 pounds.
May be exposed to potential physical harm and infectious diseases.
May be required to work outside the traditional work schedule.
May be required to stand for extended periods of the day.
HOW TO APPLY:
An application is required through the UniWyo CU Human Resources, 2020 Grand Ave. Suite 100, or *************** Interested applicants in need of reasonable accommodations may call Human Resources at ************. Application deadline: 02/05/2026. EOE/ADA employer.
Notice of E-Verify ParticipationThis organization participates in E-Verify. The employer will provide the federal government with the form I-9 information to confirm an employee's authorization to work in the U.S. Notice of Participation and the Department of Justice "Right Work" are available here and here .
Most communication will be done electronically. Please check email, including spam folders.
$16.2 hourly Auto-Apply 6d ago
Rental Service Rep
Wyoming MacHinery Company 4.1
Customer support specialist job in Casper, WY
ESSENTIAL DUTIES/RESPONSIBILITIES The RSR will facilitate all aspects of the rental or sales transaction including rental planning from delivery to pick up. This individual will also help identify potential equipment users in Wyoming Rents service territory. Build and maintain relationships with customers at assigned store. Communicate customer information, sales-calls, leads, opportunities and rental transactions to Rental Store Manager. Contact prospective customers to determine needs and present product information or services. Quotes and closes sales/rental transactions as well as all required documentation. The RSR will travel to customer location to check on condition of rental equipment, collect machine hours and assess any customer needs that Wyoming Rents can address. The RSR will be responsible to collect relevant data so a Right to Lien document can be filed on new projects. The RSR will also represent the Company at community events such as trade shows, fairs, open houses etc. as needed.
OTHER DUTIES/RESPONSIBILITIES
Effectively represent the company in appearance, attitude and work habits. The RSR is the face of the company to the customer. Establish relationships of trust with current and potential customers. Keep store manager apprised of potential rental opportunities in the territory. Work with the collections department in assisting customers in keeping accounts current. Develop a database of customer, company, and project information. Prompt completion of required paperwork.
JOB QUALIFICATIONS
KNOWLEDGE, SKILL AND ABILITY
Knowledge of machine operation, application, selection, acquisition, maintenance, repair and disposal. Basic knowledge of mechanical, electrical and hydraulic systems. Ability to work effectively with others, both inside and outside the company. Ability to communicate effectively in writing and verbally. Business math proficiency. Basic public speaking skills. Basic computer (PC) skills. Utilize basic selling skills (communication style, questioning, listening, call planning, territory management, etc.) to effectively win the available business. Able to organize one's time, resources and territory. Self-motivated. Able to operate equipment. Valid driver's license.
EDUCATION/ FORMAL TRAINING/ LICENSING
Bachelor degree or equivalent experience in Marketing, Communications or Business related field. Valid drivers' license required (driving record must meet company insurance standards; driving record is reviewed annually).
EXPERIENCE
Three years sales experience preferred. Experience with equipment industry preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Company forms for quotes, rental contract, invoicing, call reporting, expense accounting and the like. Product literature and reference material. PC. Company files. Operating company vehicles. Operate rental equipment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Company facilities, customer offices and job sites. Physical activities include normal office work, driving, climbing on and operating machines, capability to see, hear and feel machine condition indications. Able to work long days. Some travel required.
$26k-34k yearly est. 1d ago
NCHS Education Support Specialist/Education Support Personnel
Natrona County Schools
Customer support specialist job in Casper, WY
Position is 5.5 HOUR EDUCATION SUPPORTSPECIALIST - BASE CLASSROOM ($18.40-$23.86HR) & 2.5 HR EDUCATION SUPPORT PERSONNEL ($16.86 - $21.61HR) NCSD offers new classified employees previous experience credit as follows for verified and approved experience:
0-3 Years = Step 1
4-6 Years = Step 4
7-10 Years = Step 6
11-15 Years = Step 8
Our 2025-26 School Year Hourly Rate of Pay is as follows:
Education SupportSpecialist
Step 1 - $18.40
Step 4 - $19.25
Step 6 - $19.85
Step 8 - $20.48
Education Support Personnel
Step 1 - $16.86
Step 4 - $17.60
Step 6 - $18.12
Step 8 - $18.66
For more information on pay, please call or email Mackenzie Stephenson, HR Generalist at ************ or Mackenzie_*****************************.
Education Support Personnel
Purpose Statement
The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs.
This job reports to the Administrative Manager or Principal
Essential Functions
* Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities.
* Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning.
* Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment.
* Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions.
* Implements learning processes for the purpose of ensuring recovery student learning as required.
* Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records.
* Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community.
* Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans.
* Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned.
* Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution).
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education SupportSpecialist
Purpose Statement
The job of Education SupportSpecialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff.
This job reports to the Principal
Essential Functions
* Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc.
* Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school.
* Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes.
* Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements.
* Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community.
* Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff.
* Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development.
* Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution).
* Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location.
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education: High school diploma or GED
Certificates: Highly qualified status
$18.4-23.9 hourly Easy Apply 60d+ ago
Customer Service Representative
U-Haul 4.4
Customer support specialist job in Casper, WY
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule
two
hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driver's license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
$25k-31k yearly est. Auto-Apply 3d ago
Pro Customer Service/Sales
Home Depot 4.6
Customer support specialist job in Casper, WY
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.
Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store.
Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.
Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.
The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.
Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
$23k-28k yearly est. 55d ago
Customer Service Representative - State Farm Agent Team Member
Megan Spence-State Farm Agent
Customer support specialist job in Casper, WY
Job DescriptionBenefits:
Wellness days
Team lunches and outings
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ABOUT OUR AGENCY:
I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner.
Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, and the Casper Junior Football League.
Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.
If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs.
We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way.
RESPONSIBILITIES:
Answer customer inquiries and provide clear, confident policy information.
Build strong relationships with customers by understanding their needs and recommending appropriate coverage options.
Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts.
Process insurance claims and follow up with customers to ensure a smooth and supportive experience.
Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service.
QUALIFICATIONS:
Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions.
Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions.
Ability to stay organized and focused while managing multiple priorities and customer interactions.
Detail-oriented, reliable, and accountable for follow-through and outcomes.
Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.
$27k-35k yearly est. 17d ago
Customer Service Representative
Domino's Franchise
Customer support specialist job in Casper, WY
Job Description
About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
Flexible schedule: Part-time and full-time hours are available.
Competitive wages
Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
Supportive team: Work alongside a great team and have fun while getting the job done.
Employee discounts
Key Responsibilities:
Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
Accurately enter and process customer orders using our point-of-sale (POS) system.
Handle cash and credit card transactions, including accurately counting change.
Help resolve customer complaints and issues effectively and with a smile.
Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
Prepare food items according to Domino's quality standards.
Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
Math skills: The ability to perform basic math and accurately handle monetary transactions.
Team player: Punctual, reliable, and willing to work as part of a team.
Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
$27k-35k yearly est. 1d ago
Customer Service Representative - Casper, WI
Kedia Corporation
Customer support specialist job in Casper, WY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 60d+ ago
Customer Service Representative - Casper locations
Wyoming Downs 3.6
Customer support specialist job in Casper, WY
Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.
Reports To: Site Manager
Major Duties and Responsibilities:
Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, clearing empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations.
Perform additional duties and responsibilities as assigned.
Qualifications, Education and Experience
Required:
Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn pari-mutuel equipment, rules and regulations
Basic understanding of, and experience using computers and computer programs
At least 21 years of age
Flexible availability in order to work a variety of shifts, weekends, holidays and weekends
Ability to obtain and maintain required credentials required by the Wyoming Gaming Commission
Professional appearance and personal hygiene as deemed appropriate by the supervisor
Ability to lift 50 pounds
Ability to communicate effectively in English, including both written and verbal forms
Ability to pass a pre-employment drug screening and background report
Preferred:
High school diploma or equivalent
Previous experience in customer service role
Previous pari-mutuel experience
$26k-30k yearly est. 36d ago
Manor Heights Education Support Specialist BASE Support
Natrona County Schools
Customer support specialist job in Casper, WY
There are two positions available. NCSD offers new classified employees previous experience credit as follows for verified and approved experience: 0-3 Years = Step 1 ($18.40) 4-6 Years = Step 4 ($19.25) 7-10 Years = Step 6 ($19.85) 11-15 Years = Step 8 ($20.48)
For more information on pay, please call or email Amy Aguillar, HR Generalist at ************ or amy_**************************.
Purpose Statement
The job of Education SupportSpecialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff.
This job reports to the Principal
Essential Functions
* Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc.
* Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school.
* Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes.
* Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements.
* Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community.
* Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff.
* Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development.
* Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution).
* Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location.
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education: High school graduation or GED
Certificates & Licenses: Highly qualified
$31k-43k yearly est. Easy Apply 60d+ ago
Customer Service/Sales
Home Depot 4.6
Customer support specialist job in Casper, WY
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
How much does a customer support specialist earn in Casper, WY?
The average customer support specialist in Casper, WY earns between $30,000 and $54,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Casper, WY