Customer Support Specialist jobs in Castro Valley, CA

Job Title: Customer Service Associate Contract Salary Range / Rate: $30/hr W2 (USD) About the Role: This role requires a proactive, detail-oriented individual who thrives in customer-centric environments and is eager to make a real impact. Required Qualifications 1-2 years of professional work experience, or 2 years of post-graduate education. Strong verbal and written communication skills. Fluent in English; Spanish or French is a plus. Proficient in Microsoft Office (Excel, Outlook, Word). Experience with ERP systems (SAP preferred) and CRM tools (Salesforce preferred). Strong time management, attention to detail, and interpersonal skills. Ability to handle customer interactions professionally in a high-volume environment. Key Responsibilities Respond to customer inquiries related to orders, product complaints, returns, and service requests. Enter and process sales orders in SAP/Neptune, ensuring compliance with purchase terms and company policies. Manage service request tracking and logging in CRM systems (Salesforce preferred). Maintain accurate and up-to-date customer data in SAP and CRM. Ensure high-quality communication through email and phone support. Coordinate with internal teams to resolve order issues and enhance service experience. Understand and apply standard processes; suggest improvements for efficiency. Support continuous improvement initiatives and best practices in customer service operations. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at **************************** Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Ultimate Staffing Services is seeking a dedicated and knowledgeable International Customer Service Representative to join the team in Mountain View, California. This position is a vital part of the Global Customer Care Group and reports to the Supervisor of Customer Service. The role focuses on providing exceptional administrative support to international and domestic sales managers and distributors. The successful candidate will help facilitate smooth operations by maintaining accurate records and ensuring compliance with company policies and regulations. Responsibilities Order Management and Shipments: Handle and execute domestic and international orders and shipments, including completion of pertinent documentation such as commercial invoices and letters of credit. Track shipments and update records of end-users. Reporting and Analysis: Prepare required reports and analyses of sales order data and sales forecasts for management review. Customer Communication: Review and prepare correspondence to international distributors and customers, respond to inquiries, send quotations, and provide product literature. Compliance: Adhere to company-wide policies, U.S. Export Administration Regulations, and ISO procedures, including SOX regulations. Audit Support: Collaborate with auditors for revenue recognition by providing all necessary details. Ensure that all customer interactions align with the company's standards and policies. Maintain a professional and supportive attitude when addressing customer inquiries and concerns. Qualifications Education: Bachelor's degree in business administration with an emphasis on international business or equivalent, or at least five years of experience in sales or administrative functions related to working in an international arena. Personal Qualities: Initiative to locate answers to inquiries in a relatively unstructured environment. Must be a team player with the ability to work independently and shoulder responsibility. Technical Skills: Proficiency in Microsoft Excel and Word is required. Preferred Qualifications: Knowledge of Business Central ERP System and foreign language skills. Required Work Hours Monday - Friday, 1st shift. Benefits The position offers a competitive salary range from $31 to $36 per hour. Additional Details This job description is subject to change and may be updated as business needs evolve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III enabling you to have a Tier 4 Public Trust Background investigation. in San Francisco, CA. Duties / Responsibilities: Greet and check-in applicants. Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance. Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person. Notify the Government inspection staff of any information which could adversely affect a person's application for acceptance into the program. Check applicant-supplied information by accessing government databases. Provide performance reports. Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff. Schedule interview appointments in the Trusted Traveler Programs Internal. Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information. Assist the public with membership card activation. Minimum Requirements: U.S. Citizen. Willing to go through an intense background check Active Tier 4 Clearance, or the ability to obtain and maintain one. High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education. Two (2) years of general administrative experience with customer interface. Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio). Two (2) years of related undergraduate study may substitute for experience. Able to disclose COVID-19 vaccination status and abide by contract/department's COVID-19 guidance when accessing any facility. About TeleSolv Consulting: Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv Consulting offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan. In addition to the hourly rate, you will be eligible to receive an hourly Health and Welfare (H&W) benefit, for the first 40 hours worked in any work week. The H&W rate of $4.93 is an amount provided to offset the cost of the company providing fringe benefits. Background Investigation: This position requires that you obtain a background investigation from our client. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.

Dated: 06/24/2025 Title: Telecommunications Attendant I Duration 3 months On w2 (contract) Note: • How many years of experience are required? 4- years in a call center • Will this role extend or possibly convert to a CLIENT'S FTE? Yes • Top 3 requirements to hire? Call center experience, flexibility, type 35 wpm Position Summary: Under general supervision, Telecommunications Attendants act as the primary point of public contact to answer, process, page and direct calls serving the faculty, staff and students of the University, Medical Center and SLAC. This includes handling the critical calls associated with the Medical Center and Lucile Packard Children's Hospital. Telecommunications Attendants report directly to the Supervisor of the Operator Services Unit (OSU) and work under the daily routine direction of the shift Lead. Attendants work independently as well as share group responsibilities with other employees as needed. Requirements: Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls, preferably in a university or medical center setting. ∙ Polished telephone etiquette and manner, and ability to communicate clearly and effectively in English; reading, writing and spelling skills. ∙ Ability to interface effectively with high-level professionals, managers, supervisors, and other clients. ∙ Ability to exercise tact and diplomacy under pressure. ∙ Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute). Hands-on experience with MAC or DOS systems and console operations. ∙ Familiarity with automated paging systems. ∙ Ability to work in a team environment and effectively contribute as a member of a team. ∙ Have a thorough knowledge of CLIENT'S (University, Medical Center, SLAC), of dispatch procedures and routines, and a knowledge of medical terminology and disciplines. Job responsibilities The duties listed under the Duties/Responsibilities section are designed to provide a representative sampling of key tasks and/or responsibilities associated with the job. They are not intended to be a complete list of all the duties performed by employees in the classification.∙ Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls. ∙ Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems. ∙ Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy. ∙ Dispatch medical emergency teams for the Medical Center in response to medical alert notifications (e.g., cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies). ∙ Provide off-hours coverage and support for Client's entities. Utilize call centre and collaboration applications and systems to ensure first call resolutions. ∙ Carry out various administrative tasks, including maintaining information and paging directory databases, creating internal reports, reference material and archives, performing system diagnostics, test routines or system searches, and processing internal forms. ∙ Participate in process and performance improvement efforts: This includes regularly acting as a mentor to co-workers in the effort to improve call handling and customer services skills, assisting with training of co-workers, and reviewing, updating, and suggesting improvements to processes and process documentation. ∙ Adhere to safety rules.

The Global Order Processor acts as the primary resource between Humanscale and our internal and external customers for submitting purchase orders. The Global Order Processor will be responsible for providing timely and accurate entry of all global purchase orders, as required. The ideal candidate masters the Humanscale order entry process and adheres to Humanscale's policies to meet and exceed established goals and metrics. Responsibilities: Process orders using Humanscale's order management system (OMS) & ordering system (Infor) Manage individual pending log of orders that require additional information for processing Provide clear and professional written communication to customers when resolving order issues Build system expertise with order management systems to better serve customers Maintain acceptable performance metrics such as accuracy, productivity and efficiency Collaborate with other departments as required to resolve customers' issues and questions. Maintain a positive and professional demeanor when solving complex customer issues Actively seek solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions Qualifications: 2+ years of related experience or training Language: English proficiency High school diploma or equivalent Experience in suggesting process improvements to leaders Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures Capacity to prioritize multiple tasks with urgency Demonstrate appropriate sense of urgency and adaptability in response to changing business needs Ability to maintain a positive and professional attitude Experience following up on customer issues Attention to detail and maintaining accurate records Company Overview: Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 26 Humanscale products certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for 40 years. COMPUTER SKILLS: Proficiency in Microsoft Office and internet Infor experience a plus WHAT WE OFFER: Competitive base Medical Benefits (Medical, Dental, Vision) HSA, FSA, Commuter Benefits Medical Discounts Ancillary Benefits Accident, Critical Illness, Hospital Insurance Voluntary, Spouse, and Child Life Insurance Pet Insurance Employee Discount Programs 401k matching Paid time off (including 15 PTO days and 10 holidays) Hourly Range: $18.76 - $27.36 Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer. Humanscale is an Equal Opportunity Employer (Disabled/Veteran) Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Humanscale. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Humanscale will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.

Start your next career chapter with a leading innovator in imaging and technology solutions. This is more than just a job-it's an opportunity to work in a vibrant university setting, support high-tech operations, and grow your skills in customer service, logistics, and office support. Join a team that's redefining what exceptional service looks like, where your contributions directly impact customer success and satisfaction. What You'll Do: Respond promptly to client needs, service requests, and supervisor communications (email, phone, in person). Provide excellent customer service while assisting with print production, copier maintenance, and office support tasks. Set up conference rooms with beverages and supplies; accept and process deliveries. Deliver support across functions including mail/courier services, shipping/receiving, inventory, file room, and records. Travel daily to Redwood City to service over 50 devices (paper, toner, service calls); What You Bring: High school diploma, GED, or equivalent experience. Less than one year of related experience (entry-level friendly). Customer service, communication, and multitasking skills. Valid driver's license and clean driving record required. Why You'll Love It Here: You'll work in a dynamic university setting alongside passionate professionals. Every day is different-problem-solving, customer engagement, and hands-on tasks keep the workday moving. You'll gain cross-functional training to grow your skills and increase your career mobility. Schedule: Monday to Friday, Typical business hours Ready to be the go-to person who keeps things running smoothly? Apply now and become part of a team that values reliability, initiative, and outstanding service.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm PST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 5003 Commercial Circle Concord, CA. We offer 2 weeks of on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: Answers questions after patient billing is completed Talk to patients and explains billing questions Understands how the billing process takes place Takes insurance and applies in system and bills Add/delete insurance on patient's files Set up payment plans and take payments You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1+ years of customer service experience 1+ years of healthcare billing and/or collections experience Experience with EPIC (EMR) Ability to work onsite full time at 5003 COMMERCIAL CIRCLE CONCORD, CA Ability to work Monday - Friday, 8:00AM - 4:30PM PST Preferred Qualifications: 1+ years of healthcare customer service experience Experience with NICE Experience with health plan terminology Hospital customer service experience Physician customer service group experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $17.74 - $31.63 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Regular Your opportunity As a International Client Service Specialist, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign language as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.” NOTE: This position is based in Phoenix, AZ OR San Francisco, CA and available for a Hybrid schedule post training. What you have Required Qualifications: · Must be able to read, write, and speak in Mandarin/Cantonese. · Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time. · Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication · Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need. · Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics. · Willingness and desire to learn in a fast-paced and evolving environment. Preferred Qualifications: · 2+ years of college study in finance, economics, business administration, or related area; bachelor's degree is preferred. · 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails. · Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone. · Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email. · Flexible and able to work on emails/chats/phones as business needs change. · High flexibility in shift times especially early in the morning as business needs. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our flexible work options, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - both today and in the future: Base salary + annual bonus 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance In addition to the salary range, this role is eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 👶 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and functional areas, including life sciences, energy, supply chain operations, finance, and talent management. Why Choose Us? Global Exposure: Work on international projects and gain invaluable insights into diverse cultures and business practices. Specialized Development: We don't just work across broad spectrums; we ensure you develop deep expertise in specific areas of management consulting, enhancing both your professional value and expertise. Dynamic Work Environment: Our work is fast-paced and challenging, pushing you to grow quickly and continuously improve. It's not just about meeting expectations; it's about exceeding them and making a significant impact. Innovation at the Core: At the Global Network, innovation isn't just a buzzword-it's a fundamental part of how we operate. We leverage cutting-edge technologies and innovative strategies to solve complex problems and deliver novel solutions that keep our clients ahead in a rapidly changing world. We are driven by a commitment to excellence and a passion for delivering results that matter. If you are ambitious, talented, and ready for a challenge, we want to hear from you. Reach out, join our network, and start a conversation that could lead to your next big opportunity. Practice: Strategy & Consulting Global Network Song Areas of Work: Customer Data Platform, MarTech Location: San Jose, Costa Rica The key responsibilities as Customer Data Platform Consultant will include the following: * Conduct assessment of client's current data management and Customer Data Platform (CDP) capabilities. Provide recommendations on optimizing the current stack and develop use cases to improve utilization. * Gather business requirement and strategize and build client's digital marketing data management program that delivers high performance profiles for segmentation, personalization & activation across Digital channels. * Identify different data sources, approaches to enrich customer profiles/segments in CDP (customer data platforms) and define use cases across multiple channels/destinations. Design Data cleaning, transformation, and integration approach from various data sources into CDP. * Evaluate and recommend new ways of data management through CDP and how it connects into the broader marketing technology landscape (campaign management and insight generation). * Identify, scope and partner with technology solution providers, client's IT, BU teams, compliance, and marketing agencies to deliver the best solution meeting the needs of our clients. * Plan, design, implement & integrate CDP solutions such as Adobe Experience Platform - RT CDP and work with partners to leverage various data management capabilities offered these solutions. * Understand and convey the impact of regulations like CCPA, GDPR and client's own internal or industry regulation on data gathering and management. Should be able to guide towards privacy by design, consent management for customer profile activation across digital marketing channels. * Understand and design integrations (including API based/ file-based integrations) b/w tools/platforms of different vendors/ MarTech/AdTech components/ data sources. * Stay abreast of MarTech landscape & engage ecosystem players/vendors to ensure best in class digital audience management capabilities for clients. Propose and conduct pilots as needed. * Develop and manage a team of CDP specialists by managing key tasks such as work allocation, time management, project SME support, hiring, training etc. * Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the Martech, CDP and other digital marketing platform space. Key Skills: * Excellent oral and written communication skills * Creating and maintaining client relationships * Strong understanding of Marketing processes, data management, data strategy, data integration, marketing & Advertising technologies and their integrations with other technologies * Partner with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients. * Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Qualification Your experience counts! * Availability to travel may be required. * Bachelor's degree completed; MBA is highly desirable. * Proven working experience (between 6 to 10+ Years) in Marketing and digital data management/ audience management with tools like Adobe experience platform (RT CDP), Oracle unity, salesforce CDP, Tealium etc. and relevant marketing technology solutions (including implementations), particularly within the industry (E-Commerce, Retail, Telecom, Pharma, Banking etc.) * Profile & segmentation: Experience building Data management platform capability preferably with tools like Adobe Audience Manager to generate profiles & segments for onsite and paid media activation. * Data Partnerships: Identify and build capabilities that enable access to 2nd as well as 3rd party data for activation. This may typically include building secure 2nd party data exchange and activation capabilities, partnership automation platforms, etc. * Analytics & Insights: Experience with CDP inbuilt analytics and modelling capabilities to drive insights/ enriched profiles. Experience of integrating external model outputs into the CDPs. * MarTech ecosystem: Able to guide and deliver integration of customer profiles and segmentation across MarTech tools like SFMC, Google 360, Adobe Marketing cloud, Real time interaction management tool, Sprinklr for social media, etc. to build end to end customer focused MarTech stack. * Experience in ad tech & web/app analytics & their implementations such as cross device and omnichannel consumer experience, paid media (E.g. DSPs, Google, FB etc.) and owned media platform integrations, web/app analytics tools, Omniture, campaign tracking & attribution tools, firebase, Appsflyer also beneficial. * Working knowledge of ad serving tools, programmatic channels, tag management platforms (GTM, Launch, Tealium etc.) * Experience working with Ads data hub, ad platforms and their API' s i.e., Google API, Facebook conversion API etc. What's in it for you? * An opportunity to work on transformative projects with key G2000 clients * Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. * Ability to embed responsible business into everything-from how you service your clients to how you operate as a responsible professional. * Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities * Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization #LI-LATAM Locations

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We're starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we're customer-obsessed? Every decision, large and small, is driven by one question - how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We're a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality! We are seeking highly motivated and skilled Customer Support Agents to join our growing team. As the first point of contact for our customers, you will play a critical role in delivering an exceptional support experience across multiple channels including calls and text. You'll work closely with cross-functional teams to resolve customer issues, contribute to knowledge base documentation, and drive continuous improvement in our support processes. Key ResponsibilitiesDeliver exceptional customer service by responding to support requests via phone, text, and chat in a timely and professional manner Escalate unresolved issues to the appropriate internal teams while ensuring follow-through and customer satisfaction Collaborate across business functions (engineering, product, field teams) to resolve complex technical queries Assist in reporting and analyzing support statistics to identify trends, gaps, and areas for improvement Create and maintain accurate, user-friendly product documentation for Dexterity's Online CommunityTranslate customer-reported issues into clear technical terms for efficient resolution and escalation Employee will be expected to travel to office 1 week per quarter Required Skills & Qualifications1-2 years of experience in customer support, ideally within industrial automation, robotics, or technology sectors Exposure to Linux environments (basic troubleshooting, navigation, and log analysis preferred) Excellent verbal and written communication skills in EnglishStrong analytical and problem-solving abilities with an aptitude for understanding technical products Ability to multitask effectively in a high-pressure, fast-paced environment Eagerness to learn new technologies and work in a constantly evolving team structure High level of professionalism, empathy, and a customer-focused mindset AAS in an engineering discipline related to robotics (CS, EE, ME, etc.) or relevant work experience Nice to HavePrior experience supporting robotics, automation, or IoT platforms Familiarity with support ticketing systems (e.g., Zendesk, Freshdesk, Jira) Experience in writing or editing technical documentation or SOPs $50,000 - $70,000 a year Our Total Rewards philosophy is designed to recognize contributions toward meaningful innovation. Base pay is one component of a broader compensation package that may include equity grants, benefits, and other incentives, depending on role and eligibility.For this position, the expected base salary range is $50,000 to $70,000 annually. Actual compensation will be determined based on skills, experience, education, and market factors, and may vary accordingly.Final compensation decisions are made individually and take a number of factors into consideration. Eligible employees may be considered for equity awards as part of their overall compensation. Access to benefits and wellness resources is provided in accordance with company policies and may vary based on role and location. Equal Opportunity Employer We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Contra Costa Crisis Center is seeking to fill two (2) full-time 988 Contact Specialists on-site positions. The 988 Contact Specialist primary responsibility is to respond to calls, text or chat as assigned by the Shift Supervisor and/or Center Manager. Responsibilities include: • Respond to 988 calls/text/chats as assigned on the 24/7 Crisis Lines and National Suicide Prevention Lifeline & 988 Ca Text Line Platform. • Maintain accurate call/text/chat recordkeeping. • Respond to callers on the After-Hours lines. • Provide clinically based, culturally relevant crisis counseling to minimize traumatic experiences and increase callers' successful connection with community resources. • Establish rapport, build connections with callers, and take responsibility for caller feedback. • Communicate effectively and compassionately with callers, staff and volunteers. • Work collaboratively with teammates including sharing feedback and support in the spirit of community building. • Willingness to continuously improve skills and individual development through continued education, training and certification (e.g., American Association of Suicidology certification). • Coach and support crisis line peers and volunteers to ensure effective services from a multicultural perspective (recognizing, understanding, and appreciating differences). Required Qualifications: • Commitment to working within Contra Costa Crisis Center's Code of Ethics and Policies and Procedures • Experience and demonstrated ability to work with racially, culturally, and economically diverse populations • Commitment to personal accountability, active participation in team building and maintenance of a healthy work community • Computer/software/database literacy • Excellent verbal and written communication skills • Ability to apply the structure of a call/text/chat including transitional phrases • Ability to direct callers to available non law enforcement referrals • Continued growth in knowledge on relevant subjects including grief and loss, Isolation and loneliness, mental health conditions - including symptoms, coping skills and treatment, trauma informed care, boundary setting and providing support to regular callers. Strongly Preferred: • BA/BS in psychology, social welfare, or related field • Spanish language skills - written and spoken • Flexible schedule to allow for evening and weekend availability Salary & Benefits: The Contra Costa Crisis Center is an equal opportunity employer. We offer competitive wages and comprehensive benefits package including medical, dental, vision, life, AD&D, LTD, paid vacation, holidays and sick time, and 403B Retirement Savings Plan. Commitment to Diversity and Anti-Racism Contra Costa Crisis Center is deeply committed to principles of diversity, equity, inclusion, and anti-racism. We provide equal employment opportunities to all applicants without regard to race, ethnicity, religion, creed, color, nationality, gender, gender identity, genetic information, sexual orientation, age, ancestry, physical or mental disability, medical condition, and marital status. We do not tolerate discrimination or harassment in any form. We strive to ensure that our staff and our volunteers - including volunteer leadership on our Board of Directors and its committees - reflect the diversity of the communities we serve. Our policy is to treat all with dignity and respect. This includes (but not limited to) staff, volunteers, clients and prospective clients, colleagues at other non-profits, donors, employees of government agencies and businesses, people attending our events, and members of the public in general. View all jobs at this company

: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. JOB SUMMARY: The main responsibilities of a Call Center Operator include transferring and redirecting phone calls, checking patient insurance eligibility, and collaborating with medical staff to ensure efficient patient services. It is crucial to have complete knowledge of clinic operations and procedures and to provide outstanding customer service to maintain a positive image for Axis Community Health. ESSENTIAL DUTIES/RESPONSIBILITIES: * Transfer and redirect phone calls to appropriate staff and departments. * Check patient insurance eligibility. * Have complete knowledge and understanding of clinic operations and procedures. * Collaborate with medical records, nurse and clinical staff to efficiently handle patient services. * Provide outstanding customer service to clients and to ensure a positive image for Axis Community Health. * Participate in staff meetings, and attend other meetings and training events as assigned. * May be required to perform other related duties, responsibilities, and special projects as assigned. QUALIFICATIONS: * High School Diploma or equivalent. * Minimum one (1) year experience with medical office duties. * Appointment scheduling skills a plus. * Excellent telephone etiquette. * Proven ability to build relationships with patients and staff; must be service oriented. * An optimistic personality that sees opportunities, not just problems. * Proficient in medical terminology. * Knowledge in OCHIN Epic a plus. * Experience with alpha/numerical filing. * Bilingual fluency in Spanish, Farsi, Hindi, or Mandarin Chinese highly preferred. * Excellent time management skills to meet goals and objectives. * Process and deadline driven. * Ability to multi-task effectively; dependable, organized and self-motivated individual. * Able to conduct yourself and answer patient inquiries in a courteous and professional manner. * Bilingual fluency in Spanish, Farsi, Hindi, or Mandarin Chinese highly preferred. * Strong analytical, employee relations, and interpersonal skills. * Excellent writing, business communication, editing, and proofreading skills. * Ability to interact effectively and in a supportive manner with persons of all backgrounds. * Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. * Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. * Ability to establish and maintain positive and professional working relationships. * Ability to organize and set priorities and be able to adjust priorities quickly as circumstances dictate. * Must be able to be at work regularly and on time. * Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. * A can-do attitude with attention to detail. * Ability to type a minimum of 35 WPM with minimal errors. * Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. * Must be able to use office equipment (i.e. copier, fax, etc.). BENEFITS: * Employer paid health, dental, and vision benefits to the employee. * Option to participate in a 403(B) retirement plan with employer matching contribution. * Partial educational reimbursement. * 12 paid holidays. * Accrued paid time off with each pay period. * Employee discount programs. * Colleague Referral Bonus Program CONNECT WITH AXIS: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Customer service, call handling, inbound calls, outbound calls, call routing, issue resolution, order processing, appointment scheduling, account management, active listening, verbal communication, high-volume calls, remote support, customer satisfaction, first call resolution, #LI-Onsite

Transdev in San Jose, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Starting Pay of $21.41/hour with progression to $23.21 at 5 years. (Union Collective Bargaining Agreement) + Starting pay effective 7/1/25: $22.48/hour with progression to $24.37 at 5 years. Benefits include: + + Vacation: * 1 week ( 40 hours) paid vacation after 1 full year of service * 2 weeks (80 hours) paid vacation after 2 full years of service * 3 weeks (120 hours) paid vacation after 5 full years of service * 4 weeks (160 hours) paid vacation after 20 full years of service + Paid Sick Leave: 5 days accrued per year of employment + Medical, dental, and vision benefits available following 60 days of employment, life insurance, 401k, and 10 paid company holidays. + All Benefits are subject to Union Collective Bargaining Agreement Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 5231 Pay Group: QQP Cost Center: 352 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 2208 Station Address: 949 Del Presidio Blvd, San Rafael CA, 94903 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.75 - $19.75 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.

The Customer Service Representative (CSR) serves as the first point of contact for customers, providing assistance with inquiries, resolving issues, and ensuring a positive customer experience. This role involves handling communications across phone, email, chat, or in-person channels while maintaining professionalism and efficiency. Key Responsibilities: Respond to customer inquiries promptly via phone, email, chat, or in person. Provide product and service information to customers. Resolve customer complaints and issues with patience and professionalism. Process orders, forms, applications, and requests. Maintain customer records by updating account information. Escalate complex issues to the appropriate departments or supervisors. Follow communication procedures, guidelines, and policies. Identify and assess customers' needs to achieve satisfaction. Participate in training sessions to stay updated on products, services, and policies. Meet or exceed customer service performance metrics. Desired Skills and Experience Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred. Proven customer support experience or experience in a client service role. Strong communication and interpersonal skills. Ability to stay calm and professional under pressure. Familiarity with CRM systems and practices. Strong problem-solving and multitasking abilities. Basic computer literacy and proficiency with standard office software. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Regular Your opportunity As a International Client Service Specialist, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign language as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.” NOTE: This position is based in Phoenix, AZ OR San Francisco, CA and available for a Hybrid schedule post training. What you have Required Qualifications: · Must be able to read, write, and speak in Mandarin/Cantonese. · Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time. · Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication · Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need. · Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics. · Willingness and desire to learn in a fast-paced and evolving environment. Preferred Qualifications: · 2+ years of college study in finance, economics, business administration, or related area; bachelor's degree is preferred. · 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails. · Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone. · Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email. · Flexible and able to work on emails/chats/phones as business needs change. · High flexibility in shift times especially early in the morning as business needs. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our flexible work options, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - both today and in the future: Base salary + annual bonus 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance In addition to the salary range, this role is eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance