Customer Service and Sales Advisor Trainee
Customer support specialist job in Chattanooga, TN
The Customer Service and Sales Advisor Trainee is responsible for providing exceptional customer service while learning the skills necessary to become a fully-trained Customer Service and Sales Advisor. The trainee will progress through various phases of training, gaining proficiency in systems, basic skills, complex orders, product positioning, and handling customer calls.
DUTIES & RESPONSIBILITIES
This is a training position with a structured progression. Successful completion of each phase is required to advance.
Phase I: Foundations of Customer Service (6 Weeks)
* Learn basic systems and skills related to customer accounts, outages, payments, and service reconnections.
* Develop a strong understanding of company policies and procedures.
* Participate in limited phone training to familiarize with customer interactions.
Phase II: Advanced Product Knowledge (4 Weeks)
* Acquire in-depth knowledge of complex electric and fiber orders.
* Receive training on product positioning and sales techniques.
* Continue with limited phone training to enhance customer service skills.
Phase III: Full-Time Customer Service (60 Days)
* Begin taking calls full-time under direct coaching and supervision.
* Apply learned skills to provide effective customer service and support.
* Receive ongoing feedback and coaching to improve performance.
Phase IV: Transition to Customer Service and Sales Advisor (90 Days
* Move to the call center floor to work a typical shift as a Customer Service and Sales Advisor.
* Apply all acquired skills and knowledge to deliver exceptional customer service and drive sales.
* Successfully complete the trial employment period to transition into the permanent role.
EDUCATION & EXPERIENCE
* High school diploma or equivalent is preferred, but relevant experience will be considered.
* Previous customer service experience and/or training.
* Basic knowledge of office tools provided on each PC (Word, Excel, Access, and Powerpoint).
* Working knowledge and experience in Intranet software and Microsoft.
CERTIFICATIONS & OTHER REQUIREMENTS
* Successfully pass sales and call center pre-employment assessments.
* Excellent written, verbal, and listening skills.
* Ability to adjust to changing situations and work effectively in a dynamic environment.
May perform other duties as assigned.
All employees, pursuant to their job duties, should demonstrate the behaviors of Professional Empowerment and comply with all EPB policies, standards, and guidelines.
EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support this critical infrastructure and may be required to work onsite or in the field to maintain these services.
Customer Care Coordinator
Customer support specialist job in Chattanooga, TN
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders.
JOB SUMMARY:
The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders.
EDUCATION:
Required: High school diploma or GED; or equivalent combination of education, training, and experience.
Preferred: Associate Degree in Business or related field preferred; or equivalent combination of education, training, and experience.
EXPERIENCE:
Required: One to two years of previous customer service and data entry experience.
Preferred: Working knowledge of Microsoft Outlook, Word, and Excel highly preferred.
POSITION REQUIREMENT(S): Specialized Skills/License/Certification
Required: Must possess strong customer service focus, social and interpersonal skills, and active listening skills. Ability to address concerns and communicate clearly and efficiently. Ability to excel in a fast paced environment and meet time-sensitive deadlines. Attention to detail and and the ability to follow through are required skills.
Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Ability to convey a positive, customer- friendly disposition.
CORE COMPETENCIES (Essential Job Functions)
Receive and process incoming orders from both sales team members and directly from the customer.
Insert customer and account data by inputting text based and numerical information from source documents within time limits.
Compile, sort and verify the accuracy of data before it is entered.
Demonstrate high-level communication skills by expressing thoughts and information clearly and succinctly using proper business English and correct grammar.
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays.
Make changes to or cancel orders/backorders.
Receive and respond to customer complaints.
Verify customer and order information for correctness, checking it against previously obtained information as necessary.
Direct specified departments or units to prepare and ship orders to designated locations.
Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
Work closely with accounts payable to see that customer accounts are kept current.
Cross-train with team members to develop the capability to act as a backup for other team members.
Completes special projects upon requests, and other duties may be assigned.
Pay: $16.00 - $18.00 per hour
VIN123
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplySr. Asst, Customer Service
Customer support specialist job in Chattanooga, TN
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The CSR receives and processes routine customer orders, inquiries, and/or customer issues related to orders. The CSR maintains the ongoing relationship with multiple customers and sales staff, utilizing knowledge of products, logistics, production planning, and inventory management.
Major Job Responsibilities: Business Excellence
* Provide pricing, inventory availability and production schedule information to customers
* Track warehouse inventories and update customers on order status
* Run customized reports and share data with customers
* Review customer credit information to ensure necessary credit is established for customer orders
* Track order activity and alert appropriate staff of any potential delivery problems
* Suggest alternative products or services to meet customer needs when appropriate
* Support the development of corrective action plans to enable the Quality Manager to research and troubleshoot quality issues
* Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact
* Obtain pricing for services and materials required for the manufacturing of customer items that must be manufactured at a different facility People and Culture
* Serve as a connection between customers and sales staff to ensure responsiveness and customer satisfaction
* Collaborate and negotiate viable solutions to maintain customer satisfaction while delivering on WestRock values
* Partner with Quality Manager to resolve routine customer issues
* Partner with Pre-Pricing specialist to build customer specifications and review with production team to ensure efficient production
* Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution
2 Critical Skills / Capabilities:
* Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind
* Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively
* Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively
* Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach
* Growth and Results Oriented: Demonstrates an interest, willingness and drive to learn new things; seeks to understand concepts, processes, and ideas within area of functional expertise; naturally inquisitive; sets meaningful goals for personal work productivity
* Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives Technical Skills:
* Microsoft Office - Excel, Outlook, PowerPoint
* Order entry system experience (e.g. AS/400)
Other Qualifications: To perform the duties of the job, this role requires:
* Frequently using fingers to type with two hands
* Occasionally reaching by extending fingers on one hand
* Occasionally reaching by extending two arms
* Occasionally using fingers to grasp with two hands
* Occasionally using fingers to pinch with two hands
* The spoken exchange of ideas to be performed loudly 50-75% of the time
* The spoken exchange of ideas to be performed quickly 50-75% of the time
* The safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts Work Environment:
* Constantly works indoors, in an environment that is climate controlled
* The role is frequently sedentary, which entails sitting or being stationary
* Occasionally stands or walks for 1-2 hours at a time
* Noisy work environment; maintain strict adherence to safety rules and regulations
Job Description 3 Experience:
* Required: 3+ years of customer service-related work experience in manufacturing environment or other industries
Preferred: 3 to 5 years of manufacturing industry experience Education:
Required: High School diploma or G.E.D
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Traditional Deposit Service Specialist
Customer support specialist job in Chattanooga, TN
We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
* Account Services: Processing account documentation and performing maintenance to accounts on our core system
* Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
* Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
* Above all, offering exceptional service to both internal and external customers.
Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team.
The successful applicant will be responsible for a combination of the following:
* Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
* Account Services: Processing account documentation and performing maintenance to accounts on our core system
* Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
* Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
* Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
* High school diploma or equivalent
* Ability to work independently, accurately and with attention to detail
* Strong time management skills and ability to meet daily deadlines
* Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
* Ability to communicate and interact with a variety of people both within the team and other departments
* Ability to handle and resolve recurring issues
* Excellent verbal and written communication skills
Hospital Services Specialist 1st Shift (7:00AM-3:00PM)/ $16.00
Customer support specialist job in Chattanooga, TN
Blood Assurance is seeking a full time Hospital Services Specialist to work in our downtown Chattanooga locations. This is a 1st shift position working 7am-3pm, Monday- Friday with rotating Saturdays.
Hospital Services Specialist Job duties include but are not limited to:
Answering phone to take orders from area hospitals that are in need
Filling orders
Packing blood and/or blood products for shipment according to standard operating procedures.
Notifying Courier when shipment is ready pick up.
Distributing and receiving blood components to and from multiple inventory locations.
Receiving and documenting receipt of incoming reagents and supplies
Helping prepare blood and blood components
Qualified Hospital Services Specialist candidates will need to:
Be detailed oriented
Have excellent customer services skills (both verbal and written)
Have computer skills
Be able to lift 50lbs on a routine basis
We offer many benefits including:
Health/Dental/Vision Insurance
Flexible Spending Account
Employee Assistance Program for you and your family
Generous Paid Time Off
401K with Company Match
Wellness Program
Uniform Allowance
Blood Assurance is a non-profit organization with a workforce of more than 300 employees. At Blood Assurance, our values are centered around LIFE: Laughter, Integrity, Family and Excellence. These values are embedded in our company culture. Come and join our team to be a part of this rewarding environment!
Qualified candidates are encouraged to submit an online employment application for consideration.
Blood Assurance is an Equal Opportunity Employer and a Tobacco Free Workplace.
Auto-ApplyPest Control Solutions Specialist
Customer support specialist job in Chattanooga, TN
Job Description
We are seeking a motivated and personable Pest Control Solutions Specialist to join our growing team. In this role, you will be responsible for educating customers about pest control services, conducting assessments, and providing tailored solutions to protect homes and businesses. The ideal candidate is confident in sales, skilled in customer service, and passionate about helping people create safe, comfortable, and pest-free environments.
Key Responsibilities
- Promote pest control services through direct sales, community outreach, and customer education.
- Meet with homeowners and business owners to discuss pest issues, recommend solutions, and provide service
estimates.
- Clearly explain service plans, treatment options, and preventive care to customers.
- Achieve monthly and quarterly sales goals while maintaining high customer satisfaction.
- Develop and maintain positive client relationships to encourage repeat business and referrals.
- Stay informed on industry standards, pest control methods, and safety practices.
- Collaborate with service technicians to ensure accurate scheduling and seamless customer service.
- Represent the company professionally in all customer interactions and community events.
Qualifications
- Prior experience in sales, customer service, or pest control is preferred, but not required.
- Strong communication and interpersonal skills with the ability to educate and persuade.
- Goal-oriented with a proven track record of meeting or exceeding sales targets.
- Ability to work independently and as part of a team.
- Comfortable working in residential and commercial environments.
- Valid driver's license and reliable transportation required.
Compensation & Benefits
- Uncapped commission structure with unlimited earning potential.
- Performance bonuses and incentive programs.
- Paid training on products, services, and sales techniques.
- Company-provided tools, technology, and marketing resources.
- Career growth opportunities within the organization.
- Employee discounts on pest control services.
Why Join Us?
As a Pest Control Solutions Specialist, you'll not only sell services but also educate customers, build trust, and
provide peace of mind. You'll be part of a supportive team that values growth, innovation, and customer
care-helping families and businesses live pest-free with confidence.
Library Services Specialist- East Gate
Customer support specialist job in Chattanooga, TN
Library Hours: Monday - Saturday, 9:00 am - 6:00 P.M. (EST) *Hours may vary due to work assignments, or projects.* 5705 Marlin Road .
Salary: GS.06 $18.92- $22.86/ hour
Department: East Gate Public Library
CLASSIFICATION SUMMARY:
Incumbents in this classification are responsible for representing the Chattanooga Public Library by applying specialized knowledge to provide excellent internal or external customer service in assisting patrons or executing Library operations. Work requires limited supervision.
SERIES LEVEL:
The Library Services Specialist is a stand-alone position.
ESSENTIAL FUNCTIONS:
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Delivers consistently excellent customer service while supporting the Library mission to be the community's catalyst for lifelong learning through inspiring communication, integrity, and passion.
Displays professional acumen by being knowledgeable about Library industry practices, services; and patron-facing consumer and prosumer hardware, software, and other technology.
Internalizes the mission by taking the initiative to self-educate in professional development and skills.
Advances the mission using common sense and critical thinking to achieve goals while amplifying team coherence.
Proposes improvements to Chattanooga Public Library operations and services.
May serve as designated shift leader on duty to coach and motivate other Library staff while upholding a culture which builds exceptional internal and external customer experiences.
Cross-trains in all Library Departments.
Enforces policies and procedures while balancing patron needs with administrative requirements.
Proposes, develops, promotes, implements, administers and evaluates specialty programs and services; relates materials and displays to promote the library and associated programs.
May process forms for passport application processes, following established guidelines and regulations set forth by the U.S. government. May operate as Notary Public.
Operates any necessary devices and machines in the course of Library operations including postage processing and foodservice equipment.
Participates in operation-wide inventory management.
Assists patrons by providing solutions to informational requests and evaluating resources in order to match information needs with reference and/or advisory materials.
Performs circulation desk activities including checkout and renewal of material, issuing library cards and collecting money for fines.
Processes inter-library loans for patrons with applicable state or national libraries; manages and maintains related databases.
Trains patrons in the use of electronic reference sources by providing guidance and instruction for both general and specific requests; enables patrons to operate equipment and meet their informational needs; troubleshoots problems or instructs patrons in the use of software and hardware.
Evaluates the informational utility of various online sources for referral to library patrons including researching relevant professional literature.
Plans, prepares, and maintains displays/exhibits to promote the circulation of materials, books and/or other related items.
Sorts and shelves library material; reads shelves; weeds and discards library material; empties book drop and processes returned material.
Recommends material to be purchased.
Ensures completeness and accuracy of the bibliographic record.
Monitors and maintains databases in assigned area of responsibility.
Prepares and compiles a variety of statistics related to library operations in assigned area of responsibility.
Understands performance metrics and makes an effort to improve them.
Participates in a variety of meetings, committees and/or other related groups in order to receive and convey information.
Travels to various locations to present programs and services. Listens to feedback and takes constructive action.
Gives basic direction and feedback to other Library employees.
Prioritizes patrons and tasks with attention to detail. Communicates effectively at all levels.
Considers the impact of actions on an individual, team and the organization.
Actively participates in Library Safety Program.
Promotes, collaborates with and directs patrons to other public and community resources.
Performs regular cleaning of building facilities, including sanitizing work surfaces, cleaning shelves, sanitizing children's toys, vacuuming, emptying trash and recycling bins.
Participates in Staff/Summer Picks program to select annual titles for inclusion; this is a yearlong process and includes staying abreast of current practices and trends in publishing; reading new or forthcoming titles for nomination process; reading and evaluating nominated titles; finalizing language for publication of booklists.
Prepares daily cash register drawers, processes daily deposits, processes weekly coin-operated deposit, and other financial processes.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
May be assigned or reassigned to any division within the department.
Performs other duties as assigned.
DEPARTMENT SPECIFIC DUTIES (if any):
When Working in the Collection Services Department:
Answering online patron-submitted requests for purchases of library materials. Creating and submitting purchase orders of library materials to vendors.
Receive deliveries from various vendors and services such as USPS, UPS, and Fedex. Process invoices for library materials purchased.
Ensure completeness and accuracy of bibliographic and item records through original and/or copy cataloging with the use of cataloging software.
Deprocess damaged library materials and maintain reports for deleted items.
Evaluate, clean, and create reports of library materials with infestation.
Fill out asset disposition forms for surplus of inventory materials.
Updates inventory records as needed. Travel to various library locations to assist library staff with surplus materials or inventory of programming/office supplies.
May verify the accuracy of funds that accompany daily deposits from all library locations, and prepare documentation for the purpose of reporting to the City Treasurer and Finance Department.
Manage library supplies to be distributed to other library locations.
When Working in the Makerspace:
Makerspace Specialists demonstrate the creativity, curiosity, and collective knowledge of the 4th Floor Makerspace.
Stays on top of current trends in maker technology and equipment, as well as educational trends to incorporate into hands-on, accessible public training.
Trains on how to maintain and demonstrate makerspace equipment and software. Learns and maintains proficiency in complex technical systems through formal and informal training methods.
When Working in the Local History Department:
Ensures broad access to unique collections by participating in digitization efforts, including scanning collection materials and generating metadata according to established standards and specifications, and working with content management systems to maintain and deliver digital content.
May provide support for collections accessioning, processing, and cataloging activities.
When Working in the Outreach Department:
Must be willing to complete training for and operate City Designated Vehicles including the Pop-Up Library van. Support outreach requests that include, but are not limited to, the following: Library Resource Presentations, Off-site Programs, Event Tabling, and Pop-Up Library services.
The Outreach LSS will be responsible for supporting outreach requests as assigned by the Outreach Coordinator. This may include attending outreaches without another staff member, depending on attendee expectations.
MINIMUM QUALIFICATIONS:
High School Diploma or GED and at least four (4) years of any combination of relevant education, training or experience sufficient to perform the essential duties of the job will be considered.
Preferred experience for Library Service Specialist positions include one to two years serving the public, working with children, in ordering and cataloging materials, instructing the public in the use of makerspace equipment, and creating and delivering library programming.
Depending on the assigned area, must be qualified to become a passport agent within six (6) months of hire.
Depending on the assigned area, examples of preferred experience for Library Service Specialist positions include one (1) to two (2) years serving the public, working with children, or in ordering and cataloging materials.
HOURS AND SCHEDULE:
The Outreach LSS may be required to work outside of normal hours of operation. Schedule and location of work assignments will vary and are contingent on outreach requests.
LICENSING AND CERTIFICATIONS:
A valid Driver's License, depending on assigned area.
KNOWLEDGE AND SKILLS:
Knowledge of library science practices; customer service principles, middle to advanced level knowledge of the use of cloud computing, teleconferencing, and media production software and devices; advisory and reference resources; bibliographic formats and standards; general knowledge of professional librarianship cataloging rules and resources including databases; database management principles; educational concepts and standards, reference materials, techniques and practices; print and online reference sources. Skill in prioritizing work; the use of computers and mobile devices; significant accuracy and strong attention to detail; conceiving and creating technical training and educational content; managing and maintaining databases; providing customer service; evaluating information sources for reliability, accuracy and appropriateness; performing computer and device troubleshooting; retrieving, organizing and disseminating information; conducting informational searches; prioritizing, organizing and managing multiple simultaneous projects; reading, applying and explaining rules, regulations, policies, and procedures; preparing clear and concise reports; gathering and analyzing information; skill in interpersonal communication with coworkers, supervisors and patrons sufficient to provide a high level of customer service receive complex work direction, and collaborate at a high level.
Knowledge of emerging trends in technology, industry, and the arts. Skill in translating complex systems and processes into easy to follow instructional lessons in person and through documentation.
Collaborative and engaging communication, internal and external. Ability to learn new skills quickly and troubleshoot problems, foreseen and unforeseen. Ability to train on, update, and maintain software for use with makerspace equipment including the entire Adobe Creative Suite, equipment-specific software for specialty printers and cutters, and any new software downloaded to makerspace computers and tablets. Excellence in hands-on and self-directed learning.
PHYSICAL DEMANDS:
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
WORK ENVIRONMENT:
Medium Work: Exerting up to 45 pounds of force occasionally, and/or up-to 20 pounds of force frequently or constantly.
SPECIAL REQUIREMENTS:
Safety Sensitive: N
Department of Transportation - CDL: N
Child Sensitive: Y
SUPPLEMENTAL INFORMATION:
This position requires pre-employment screening(s) that include: background check / drug screening / lift test / TB screening questionnaire / TB Skin Test / Complete Physical screening / DOT Clearinghouse / HepB Titer / fingerprinting / CJIS check.
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.
KNV 8/13/25
Auto-ApplyCustomer Service and Office Coordinator
Customer support specialist job in Chattanooga, TN
Job Description
We are seeking a Customer Service and Office Coordinator who is driven, resourceful, and eager to learn. This is a hands-on role for someone who thrives in a fast-paced, growing industrial business and takes pride in turning operations into a well-oiled machine.
You'll be at the heart of our administrative and customer service operations: ensuring every order, shipment, and customer interaction runs smoothly while also identifying opportunities to improve our systems and processes. The ideal candidate is a self-starter who combines meticulous attention to detail with the ability to see the bigger picture and drive continuous improvement.
Key Responsibilities
Customer Operations:
Manage all customer service functions including order documentation, sales and work order entry, shipment processing, freight coordination, and invoicing.
Operational Reporting:
Prepare and distribute daily, weekly, and monthly reports on order status, backlog, outside services, and invoicing performance to support proactive decision-making.
Purchasing & Inventory Management:
Handle purchasing of outside services, shop inventory, and supplies. Maintain a reliable safety stock system for critical items and perform monthly cycle counts with reconciliations.
Process Improvement & Systems Development:
Identify inefficiencies or bottlenecks in administrative workflows and implement practical, scalable improvements to streamline operations.
Compliance & HR Administration:
Maintain OSHA documentation and reporting, manage MSDS records, and handle new hire paperwork, employee benefits administration, and other HR-related duties.
Customer Credit & Vendor Coordination:
Perform credit checks, manage vendor relationships, and ensure alignment with company credit policies and customer-first standards.
General Office Support:
Provide administrative support including answering phones, managing correspondence, filing, and assisting leadership with special projects as needed.
Who You Are
A self-directed, proactive problem solver who takes initiative and follows through.
Highly organized with strong attention to detail and time management.
Comfortable managing multiple priorities in a dynamic environment.
Curious and eager to learn, improve, and grow within an entrepreneurial company.
A team player who values integrity, accountability, and customer satisfaction.
Qualifications
3-5 years of experience in a self-managed office, customer service, or operations coordination role.
Strong computer skills, including Microsoft Office Suite; experience with JobBOSS/E2 or similar ERP software a plus.
Bachelor's degree preferred (or equivalent experience in manufacturing, business, or operations).
Excellent communication and problem-solving skills.
Legally authorized to work in the U.S. without company sponsorship.
About Industrial Plating Company
Founded in 1963, Industrial Plating Company has built a strong reputation for innovation and technical excellence in surface finishing and industrial coatings. Our expertise helps Fortune 1000 manufacturers and growing industrial customers alike improve production efficiency, reduce costs, and enhance product quality. As we continue to grow, we're looking for team members who share our entrepreneurial mindset, commitment to integrity, and passion for helping customers succeed.
Why Industrial Plating Company
Be part of a growing, entrepreneurial industrial business with a strong legacy and forward-looking vision.
Work directly with company leadership and influence operational improvements that drive growth.
Join a team committed to ethics, customer success, and continuous learning.
Competitive compensation and benefits, with opportunities for professional development.
You should be proficient in:
Customer Service
Bachelor's Degree
Business-to-Business (B2B)
Sourcing and Procurement Experience
Pest Control Service Specialist
Customer support specialist job in Chattanooga, TN
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Pest Control Service Specialist
Customer support specialist job in Chattanooga, TN
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
Centralized Customer Service Specialist - Part Time
Customer support specialist job in Chattanooga, TN
This is a part time opportunity, must be available to work Mon-Thurs. 9:45a-3:45p EST
Works to support caller/client needs by effectively and efficiently taking inbound calls and handling caller/client questions with professionalism and empathy. Understanding of NSM processes, systems, training materials are required to appropriately respond to questions and give the caller/client the best experience possible.
Company Description:
At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.
Duties and Responsibilities / Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers phone calls and manages phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls. Communicates with clients, clinicians and caregivers to provide status on pending orders as directed by branch leadership.
Completes follow up phone calls efficiently and professionally.
May coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery, and repair appointments.
May assist in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary.
Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders.
Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSM's current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA.
Performs any directly related job duties as assigned by Centralized Customer service leadership. Carries out all position expectations in a professional manner.
Must maintain regular and predictable attendance.
Position may be measured using the following performance standards:
Client satisfaction.
Compliance with CSR Queue reports and timeliness of follow up.
Scheduling performance - percentage of total available orders scheduled.
Phone metrics - percentage of calls answered.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.
Required Education, Experience, & Competencies:
High School Diploma or G.E.D.
Communication Proficiency
Computer Proficiency
Organizational Skills
Customer/Client Focus
#NSMT1
Account Support Representative
Customer support specialist job in Chattanooga, TN
Account Support Representative
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Compensation:Salary + Commission Incentives
Want to be a key player in keeping logistics running smoothly for a fast-growing freight brokerage? As an Account Support Representative at KCH Transportation, you will support our day-to-day operations by managing scheduling, tracking, and account data while ensuring shipments and customer communications stay on point. You will partner closely with the Account Management team to keep operations seamless and customers informed. This role is ideal for someone organized, proactive, and detail-oriented, and someone who thrives on keeping processes running smoothly and making a visible impact every day.
Why Youll Love Working Here:
Team Collaboration:Be part of a supportive, forward-thinking team that values your input and ideas.
Make an Impact:Your work will directly contribute to the growth and success of the company.
Dynamic Environment:Experience a fast-paced, constantly evolving industry where every day is different.
Benefits:Health, Dental, Vision, 401k Matching, PTO, Paid Holidays, & More!
Essential Duties and Responsibilities:
Coordinate Scheduling:Manage pick-up and delivery scheduling to ensure shipments move efficiently.
Provide Tracking Updates:Communicate relevant tracking information to Operations teams and customers as needed.
Maintain Accurate Data:Keep TMS portal information up to date for both internal systems and external customer boards.
Organize Documentation:Retrieve, organize, and manage required shipping and billing paperwork.
Support Account Management:Assist the Account Management team with all back-end account tasks to ensure smooth operations.
Communicate Effectively:Collaborate with internal teams and customers to maintain account accuracy and timely service.
Core Competencies:
Highly Organized:Keeps tasks and information structured and accurate.
Detail-Oriented:Ensures precision in scheduling, data entry, and documentation.
Multitasker:Manages competing priorities effectively without losing focus.
Dependable:Shows initiative and reliability in completing tasks and supporting the team.
Communicator:Delivers clear, professional written and verbal communication.
Coachable:Open to feedback and eager to improve skills and processes.
Team-Oriented:Works collaboratively with others and brings a problem-solving mindset.
Tech-Savvy:Proficient in Microsoft Office and able to pick up new systems quickly
Education / Experience:
High School Diploma or equivalent required.
Some college or relevant coursework preferred.
1-2 years of experience in logistics, operations, or administrative support roles.
Sales and Customer Service Agent
Customer support specialist job in Chattanooga, TN
We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to businesses that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, sales development strategies, and an opportunity for advancement within this role. As a Sales and Customer Service Agent, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily.
Sales and Customer Service Agent Key Responsibilities:
Interact with new and existing customers of AT&T's services to understand their needs and recommend suitable products and services
Educate customers on our telecommunication product offerings, promotions, and new technologies through a guided sales presentation
Work with customers one-on-one to process any sales orders they have shown interest in and want to purchase
Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction
Achieve daily and weekly sales metrics by effectively presenting product benefits
Continuously update product knowledge to stay informed about AT&T's evolving portfolio
Participate in training and development sessions to enhance sales and service skills
Sales and Customer Service Agent Skills:
Must be 18+ years of age and eligible to work in the US
Proven experience in customer service, retail, or sales is a plus
Genuine desire to help people
Comfortable working in am in-person environment
Ability to work independently and as part of a team
Proficiency in basic computer applications and willingness to learn new systems
A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on commissions earned with every sale. Average total compensation is reflected in the estimated earnings.
Auto-ApplyCustomer Service - Winner's Circle
Customer support specialist job in Chattanooga, TN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
7.25
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCHOICES Care Coordinator- Cocke, Hamblen, Greene and Jefferson Counties
Customer support specialist job in Chattanooga, TN
Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you.
As a Care Coordinator, you will make a lasting impact on members' lives by ensuring their safety at home or within a community setting. In this role, you'll travel to member's homes for visits, while managing various demands and requests from both internal and external stakeholders. We're seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities.
You will be a great match for this role if you have:
• 3 years of experience in a clinical setting
• Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
• Exceptional customer service skills
• Must live within the following counties: Cocke, Hamblen, Greene and Jefferson Counties
• Available for an 8:00am - 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year.
Job Responsibilities
Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
Valid Driver's License.
TB Skin Test (applies to coordinators that work in the field).
Position requires 24 months in role before eligible to post for other internal positions.
Various immunizations and/or associated medical tests may be required for this position.
Job Qualifications
Experience
2 years - Clinical experience required
Skills\Certifications
PC Skills required (Basic Microsoft Office and E-Mail)
Effective time management skills
Excellent oral and written communication skills
Strong interpersonal and organizational skills
License
Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.
Number of Openings Available
1
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
Auto-ApplyMaterial Handling Service Support Specialist
Customer support specialist job in Chattanooga, TN
Job DescriptionDescriptionTake Your Career to New Heights as a Service Product Support Specialist! ️ Why WMH? Because
Your Career Deserves More
! At WMH (********************** we don't just offer jobs-we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL-and we're just getting started.
We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career.
What sets us apart? We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact-because here, your career moves forward.
As a Service Product Support Specialist, your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.✨
Your Mission?
To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions. As a key player in our team, you'll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues-all while upholding WMH's high standards of performance and reliability.
Key Responsibilities
Customer & Technical Support
✅ Deliver exceptional customer service to both internal and external clients with professionalism and efficiency.
✅ Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams.
Service Coordination & Efficiency
️✅ Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery.
✅ Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards.
✅ Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations.
✅ Continuously improve service efficiency, productivity, and quality, driving results within the Service Department.
Operational & Administrative Support
✅ Maintain detailed service documentation, including work orders, reports, and customer communications, ensuring compliance with policies.
✅ Support rental equipment contracts, shipping, and receiving coordination to streamline external and internal processes.
✅ Manage data entry, warranty claims, & fleet processing, ensuring timely and accurate resolution.
✅ Prepare & contribute to monthly departmental reports, fueling data-driven decisions.
Collaboration & Industry Partnerships
✅ Strengthen relationships with vendors & manufacturers, ensuring seamless communication and support.
✅ Support internal teams by fostering a collaborative and productive work environment.
Growth & Continuous Improvement
✅ Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices.
✅ Identify opportunities to enhance service processes, customer support, and product performance, driving company success.
Join the Revolution:
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.
Power Up:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️
Skills, Knowledge and Expertise ️️✔ Education - High School Diploma or GED required.
✔ Experience: 3-5 years in technical support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.)
✔ Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
✔ Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
✔ Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions.
✔ Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure.
✔ Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations.
✔ Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite.
✔Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence.
✔Attention to Detail - Precision is your superpower, ensuring accuracy and efficiency in every task.
✔Strong Communication - Exceptional verbal and written skills to build relationships and drive results.
✔Leadership & Coaching - The ability to guide, mentor, and elevate those around you.
Perks of Being a WMH Team Member: Premium Health Coverage - We take care of you with top-tier medical, dental, and vision insurance.
Exclusive Training & Career Growth - Gain cutting-edge technical skills through our in-house training programs.
Competitive Pay + Performance Opportunities - Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!
Paid Time Off & Holidays - Recharge and spend time with loved ones with generous PTO & paid holidays.
Cell Phone Allowance - Stay connected with a monthly phone allowance for business needs.
Retirement & Profit Sharing - Secure your future with a 401(k) plan & profit-sharing benefits.
⚖ Work-Life Balance - We understand that flexibility matters and offer schedules that help you thrive.
Collaborative & Inclusive Team - Work with driven, like-minded professionals in an innovative, people-first environment.
Ongoing Professional Development - We invest in your success with mentorship, leadership programs, and skill-building opportunities.
Your Cue: Take the Wheel of Your Future!
This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights.
Don't wait. Don't watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning!
The future is calling-ignite yours today! Apply now.
Outpatient Care Coordinator - PRN - Days
Customer support specialist job in Dalton, GA
Job Details HAMILTON MEDICAL CENTER - DALTON, GA PRN Days OncologyDescription
The Outpatient Care Coordinator is responsible for collecting, and processing patient information that will contribute to safe, efficient, compassionate, and competent care delivery in a timely manner. This position requires complex assistant skills, clinical knowledge, and sensitivity to patients needs including assessment of needs for referral to other care team members such as social worker, clergy, dietician, physical/occupational therapy, American Cancer Society, other outside agencies and Medical Practices. The Outpatient Care Coordinator also facilitates communication and workflow within and between the infusion center, radiation department and other departments of HMC as well as with external referral sources and medical practices. The Outpatient Care Coordinator performs various duties assisting in the treatment and care of patients in accordance with established methods and procedures of HMC. This position requires knowledge of scheduling, pre-registration, registration, check out, pre-authorization procedures as well as a thorough knowledge of procedure coding for order entry and billing. The Outpatient Care Coordinator collaborates with the Central Business Office to ensure correct charges are filed with insurance providers and works to correct and resolve denied claims, which may include the transcription of clinical notes or Letter of Medical Necessity. The Outpatient Care Coordinator should possess the ability to facilitate physician/patient interactions within and outside of the medical center on behalf of the Oncology Service Line. Requires the ability to obtain and interpret information appropriate for the age group of the patient served. This position includes maintaining supplies and equipment within the department, calling in work orders (Facility Ops/EVS) and submitting orders to replenish supplies.
Qualifications
JOB QUALIFICATIONS
Education: High School Graduate or equivalent preferred.
Experience: A minimum of 2 years working in an outpatient clinical setting or related setting preferred. Applicant should be familiar with medical terminology, coding and preauthorization processes, as well as with hospital policy and procedures in the outpatient health care work environment.
Skills: This position requires use of medical equipment in direct/indirect patient care and communication equipment to include patient equipment, computer, copier, fax, phones, printer, and pagers. Must have effective organizational skills, possess written and verbal communication skills; utilizing interpreters as needed. Position requires communication with diverse types of ethnic and socioeconomic groups of people and behavior that projects responsible and personal interaction. Able to utilize EHR/EMR software.
Customer Experience Coordinator
Customer support specialist job in Calhoun, GA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
466 Highway 53 E
Location:
USA Marshalls Store 1626 Calhoun GAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Service Representative
Customer support specialist job in Fort Oglethorpe, GA
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************ . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Customer Service Agent
Customer support specialist job in Bridgeport, AL
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Bridgeport, 48809 Al-227
Division: Solutions
Job Posting Title: Customer Service Agent
Time Type: Full Time
Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
* Interact with management and warehouse personnel to establish service criteria and meet customer requirements
* Follow up with customers and other departments to resolve invoice problems and discrepancies
* Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
* Accurately input into and retrieve information from the system
* Audit air bills for completeness and accuracy. Research and maintain filings of air bills
* Reconcile driver pickup and delivery manifests
* Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
* Record damaged shipments and misrouted freight on applicable reports
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.
Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion.
Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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