Customer support specialist jobs in Cherry Hill, NJ - 1,730 jobs

Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.

Outside Sales Representative - Multifamily & Builder Channel (Philadelphia Region) Location: Philadelphia, King of Prussia, Bryn Mawr, West Chester, Media, Conshohocken, Cherry Hill, Moorestown, Camden About the Role: Our client is seeking a dynamic Outside Sales Representative to spearhead growth in the Philadelphia region. This role focuses on selling interior building products and supplies directly to multi-family builders and developers, offering a highly customizable experience for large-scale projects. Key Responsibilities: Develop and manage relationships with regional builders, developers, and GCs. Sell a curated portfolio of products including cabinetry, countertops, millwork, tile, and fixtures. Execute a consultative sales approach for mid-market, high-velocity projects-think apartment complexes and condos. Identify new business opportunities and drive revenue growth in a competitive market. Ideal Candidate Profile: 4+ years of outside sales experience in building materials or related sectors. Direct experience selling to builders/developers (not wholesalers or supply houses). Familiarity with multi-family construction and ability to manage complex, design-forward projects. Background with cabinetry or similar interior products strongly preferred. Why This Role? Join a company that's redefining builder partnerships with customized solutions and exceptional service. Competitive pay, benefits, and career advancement opportunities await. Ready to Apply? If you thrive in a fast-paced, relationship-driven environment and want to make an impact in the multi-family builder market, we'd love to connect. BrainWorks is a leading executive search firm that excels in delivering top-tier talent to drive sales and marketing success. Our Sales & Marketing Practice specializes in identifying high-performing professionals who can elevate your business outcomes. From mid-level managers to C-suite executives, we partner with clients across industries to place leaders in key roles, including sales, marketing, business development, and product management. BrainWorks prides itself on quality, speed, and results, powered by our proven process refined over 30 years. Partnering with BrainWorks means gaining a trusted ally who is passionate about your success. Visit us at brainworksinc.com. #LI-AG1 #LI-Remote

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Handle a high volume of phone calls, chats, and emails in a Call Center environment. Solve problems of limited scope and complexity, taking ownership of customer issues and resolutions. Place phone and written customer orders. Grow and maintain custo Customer Service, Service, Manufacturing, Retail, Customer

About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: An Associate within the Client Accounting Services Consulting Team is responsible for providing accounting and financial reporting support services to clients. This role works as part of a team to complete deliverables for clients in a timely manner, with high quality and accuracy. This role works on several clients across various industries and geographies. Provide best in-class basic accounting and financial reporting support services to clients under direct supervision and with an emphasis on being responsive, timely, professional and accurate Provide accounting related services to our clients including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly and year end reporting Provide team with basic support to accomplish client deliverables Prepare client statements and reports for next level review Proactively communicate status of work, ask timely questions and seek clarity from lead on client engagement when needed in order to keep work progressing Answer basic accounting and software questions, escalating as needed Meet client service expectations through adhering to quality and timely client deliverables, and meeting time budget expectations Responsive to questions/concerns from team members and clients (internal and/or external) Execute on defined processes and procedures and share ideas or recommendations for improvements Promptly communicate roadblocks and inefficiencies as they arise Maintain and expand knowledge base of accounting principles and practices Apply learning from one client engagement to the next and share learning with fellow team members where relevant Stay current with updates and improvements on applicable technology platforms and obtain certifications as directed by supervisor Qualifications Bachelor's degree in accounting or related field required 0-2 years of experience in accounting, bookkeeping, or related field desired. Professional services experience a plus. Knowledge of accounting, bookkeeping and payroll principles related to classifying, recording, and summarizing data and making computations to compile and keep financial records preferred Experience in Sage Intacct, QuickBooks and/or Bill.com a plus Experience and knowledge working within MS Office Suite

The Plasma Center Specialist will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Quality Assurance Manager and Physician Substitute on site. The Plasma Center Specialist ensures donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards. Essential Duties and Responsibilities (the following list is intended to be a guideline. Other duties and responsibilities may be assigned): Duties to include but not limited to: Greet and register donors Administer health history questionnaire to donors Assess and record donor weight and vitals Ensure facility and equipment are clean and maintained according to regulations Set up, operate, and maintain instruments used for donor qualification and donation, as well as for the processing and storage of donor samples and products. Perform and document Quality Control and routine maintenance, and report any equipment issues as required Communicate delays and other issues to center management, nurse and/or other necessary parties Assess supply inventory; order and restock, as needed Document activities and issues Answer donor inquiries Read, write, and understand the English language Document operational and maintenance activities when necessary Quarantine and discard unacceptable samples and products Pack, label and ship samples and products to meet suppliers' requirements Store products in and maintain organization of large, walk-in, sub-zero freezer Prepare site and perform phlebotomy Attend to donor's needs, including donor reactions Promote customer satisfaction through appropriate interaction and responsiveness to customer needs Report all unsafe situations or conditions to supervisor Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs Other duties, as assigned Requirements Education and Experience: High school diploma or the equivalent (must show proof). Previous experience or education in a health-related field helpful. Phlebotomy certification preferred. Required Skills/Abilities: Must be able to operate accurately the following equipment: Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.) Nexsys PCS Hematastat II Refractometer Safepette Spot Vitals Signs monitor (Blood Pressure/Pulse & Thermometer) Memory Monitoring Thermometer Relative Humidity Monitor Scale Stadiometer Freezer Sealer Centrifuge Thermometer Tachometer Stop watch Physical Requirements: Read computer screens, procedure manuals and other documents. Hear doorbells, alarms, telephone, and other mechanical devices. Work confidently while being observed during frequent quality inspections. Work in walk in - Sub zero freezer(s) Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms. Vision abilities required by this job, including close vision Required to stand for extended intervals, walk, climb and balance; stoop, kneel and crouch. Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity. Ability to read while standing or sitting in front of a computer for short periods of time. Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves B Positive Plasma Offers: Competitive Wages Flexible scheduling Positive Work Environment Paid training opportunities Comprehensive Medical and Dental Benefits Paid Time Off 401(K)

Customer Service Specialist - B2B Schedule: Full-time | On-site | 8:00 AM - 5:00 PM Compensation: $60,000-$70,000 base + bonus This is not a call-center role. We're hiring a Customer Service Specialist to join a growing B2B organization that designs and manufactures structural steel pallet racking and warehouse storage systems for customers across the U.S., Canada, and Mexico. This role supports a blended team and works closely with multiple internal functions, including sales, operations, and logistics. This position is ideal for someone who communicates clearly, works independently, and understands how to add value beyond basic customer support. What You'll Do Serve as a primary point of contact for customer inquiries via phone and email Resolve issues and follow requests through to completion Coordinate with internal teams to ensure accurate order processing and timely delivery Support multiple business functions within a blended team environment Educate customers on additional products and services when appropriate Identify trends, recurring issues, and opportunities for process improvement Maintain accurate documentation and updates within CRM systems What You'll Bring Strong written and verbal communication skills Experience in a B2B customer service or support role Comfort working independently without micromanagement Ability to manage multiple priorities in a fast-paced environment Experience using CRM systems Degree preferred Why This Role Not a high-volume call center Direct exposure to multiple areas of the business Trusted autonomy and ownership of your work Opportunity to grow within a stable, well-established manufacturing organization

Plumbing Careers at Benjamin Franklin Plumbing Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARY This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager. JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls MINIMUM REQUIREMENTS High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey . Visit us at *************** to learn more about our company. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference. Benefits: We offer a generous benefit package including: Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance. Employee Assistant Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount Location: Bergey's Truck Center, Pennsauken NJ Pay: $22.00 - $25.00 per hour based on experience Shift: Full Time Essential Duties: Follow-ups: Proactively follow up with customers to ensure they are satisfied with the work done, and address any additional questions or concerns. Record Keeping: Maintain accurate customer records and service history in the database. Problem Solving: Resolve customer issues or concerns with professionalism and tact, ensuring customer satisfaction and loyalty. Team Collaboration: Work closely with the service technicians, parts department, and management team to ensure smooth operations and clear communication. Manage and sustain efficient workflow processes ensuring customer satisfaction through clear communication and accurate billing. Tracking and Reporting: Maintain internal service reports, track customer feedback, and monitor performance metrics. Training & Development: Attend company-provided training and keep up to date on industry trends and advancements in truck service and repair. Maintains professional appearance and a neat work Other tasks as assigned Qualifications: High School Graduate or GED Valid Driver's License Successful completion of pre-employment background checks and drug screening Bergey's is an Equal Opportunity Employer.

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. DUTIES The Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product. QUALIFICATIONS At least one year of experience in a call center of a credit union or financial institution preferred. Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m. Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required. Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.) Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Retention Specialist Sales & Service Focus Albert Reyes State Farm Agency Job Type: Full-Time (In-Office) Compensation: Base Salary + Commission + Performance Bonuses Retain. Cross-Sell. Grow the Book. Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth. Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process. Bilingual Spanish is a bonus, but not required. What Youll Do Proactively contact existing customers to support renewals and strengthen relationships Conduct policy reviews and identify coverage gaps or opportunities to improve protection Cross-sell and upsell additional products using a needs-based approach Assist with policy updates, billing questions, endorsements, and account changes Resolve customer concerns with empathy, urgency, and professionalism Maintain accurate documentation of customer interactions and follow-up activity Collaborate with team members to meet retention, outreach, and growth goals What Were Looking For Strong relationship-building skills with a service-first mindset Ability to confidently pivot from service to sales and ask for the business Excellent communication, listening, and problem-solving skills Organized, detail-oriented, and consistent with follow-up Comfortable working in a fast-paced, goal-driven environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided) Bilingual Spanish is a plus (not required) What We Offer Base salary plus commission and performance bonuses Licensing support and guidance to help you meet requirements Ongoing training, coaching, and professional development A results-driven culture that rewards performance and consistency Long-term career growth opportunities within the agency Ready to Grow Your Career in Insurance? If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you. Apply today to join Albert Reyes State Farm Agency.

Under the direction of the Program Manager, the Customer Relations Specialist is responsible for delivering exceptional customer service and maintaining positive customer relationships in a fast-paced call center or corporate support environment. This role serves as a frontline representative, resolving customer inquiries, concerns, and escalations while ensuring compliance with company policies and service standards. DUTIES AND RESPONSIBILITIES · Handle inbound and outbound customer communications via phone, email, and chat · Resolve customer issues, complaints, and inquiries with professionalism, empathy, and efficiency · Accurately document customer interactions, resolutions, and follow-ups in the CRM system · Escalate complex or unresolved issues to leadership or appropriate internal departments · Partner with internal teams (Billing, Sales, Operations, and Management) to ensure timely resolution · Meet or exceed established performance metrics, including call quality, resolution time, and customer satisfaction scores · Identify recurring customer concerns and provide feedback to leadership for process improvement · Maintain knowledge of company products, services, policies, and procedures · Adhere to attendance, schedule adherence, and compliance requirements Qualifications: · Valid driver's license preferred, with a good driving record / motor vehicle report · High school diploma or equivalent required; Associate's or Bachelor's degree preferred · Minimum of 2 years of customer service or customer relations experience, preferably in a call center or corporate environment · Strong verbal and written communication skills · Ability to handle high call volume and difficult customer situations calmly and professionally · Proficiency with CRM systems and Microsoft Office · Strong attention to detail and organizational skills · Ability to multitask and prioritize in a fast-paced environment · Able to learn and work with new technology (e.g. handheld data devices) · Must be able to pass criminal background check and drug screening MINIMUM REQUIREMENTS · Customer-focused mindset · Conflict resolution and problem-solving · Time management and adaptability · Professional judgment and discretion · Team collaboration · Ability to communicate effectively with team members, supervisors, and customers

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.

Job DescriptionCustomer Relations Specialist (CRS) is based in our current office in Mount Laurel, but this office is expected to move to Burlington, NJ in the spring. : Our company is a leading provider of specialized engineering and environmental services, helping clients across various industries achieve their goals through innovative solutions and exceptional customer support. Job Summary:As a Customer Relations Specialist (CRS), you will be responsible for delivering exceptional customer service and support, serving as the primary point of contact for our valued clients. Your role will involve handling inquiries, resolving issues, and fostering strong relationships to ensure a positive customer experience. Key Responsibilities: - Provide prompt and courteous responses to customer inquiries and concerns via phone, email, and other communication channels - Accurately document customer interactions and maintain detailed records in our customer relationship management (CRM) system - Collaborate with cross-functional teams to address customer needs and provide timely resolutions - Identify opportunities to enhance the customer experience and recommend process improvements - Participate in ongoing training and development to stay informed of industry trends and best practices in customer relations Qualifications: - Minimum 2 years of experience as a Call Center Representative, Customer Relations Specialist, or in a similar customer-facing role - Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds - Strong problem-solving and critical thinking skills to identify and resolve customer issues - Proficiency in using customer relationship management (CRM) software and other relevant technology - Demonstrated commitment to providing exceptional customer service and a positive customer experience Working Conditions: This is an office-based role with minimal physical demands. The work environment is comfortable and well-equipped, and the schedule is primarily Monday through Friday, with occasional flexibility as needed to support our clients. Compensation and Benefits: The target pay rate for this position is $20 per hour. We offer a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and opportunities for professional development. Equal Opportunity Employer Our company is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.

Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: • Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. • Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. • Maintain team folders• Create Kit to mirror updated quote • Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. • Train new staff members on policies, practices and NAV program • Maintain national account customer cards to include accurate information for accounting contacts • Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. • Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. • Create/Send monthly Invoices for all national accounts • Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. • Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly • Create/ Send Credit Memos, and Apply or Move Payments when needed • Research leads and pass on to Account Manager to pursue • Other duties requested by Account Manager as needed SKILLS: •Oral and written communication skills •Customer relations, customer service and interpersonal relation skills •Organization, planning, time management skills •Professionalism and diplomacy skills Qualifications EDUCATION/TRAINING: Degree: Bachelor's or Equivalent EXPERIENCE: Prior Installation experience required