Customer support specialist jobs in Coeur dAlene, ID

Join Our Team as Customer Service Clerk III at the Assessor's Office! Are you passionate about helping others and delivering exceptional customer service? Do you enjoy a dynamic work environment that allows you to play a vital role in supporting the community? If so, we want you to apply for the Customer Service Clerk III position with the Kootenai County Assessor's Office! As the first point of contact for the Assessor's Office, you'll become the "face" of the department, ensuring a positive and professional experience for residents and professionals alike. Your expertise and dedication will directly contribute to our office's success in achieving important goals, projects, and objectives. This is your opportunity to make a meaningful impact while advancing your career in local government! Why You Should Apply: * Competitive Salary: $20.60 to $21.54 per hour, based on qualifications and experience. * Amazing Benefits: Enjoy an exceptional Benefits Package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more. * Generous Paid Time Off: Full time employees earn up to 8 hours of vacation per month increasing with years of service and a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI). * Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility. What You'll Be Doing: * Providing exceptional front-counter customer service to the public and assisting with inquiries related to property assessments and valuations. * Interpreting assessment records and appraisal notes to guide customers through property ownership and assessment procedures. * Coordinating with Appraisers, Land Records, and Mapping staff to resolve complex inquiries. * Handling a high-volume phone system, multitasking, and staying organized in a fast-paced, customer-focused environment. Do You Qualify? We're looking for someone with: * A high school diploma (or GED) and at least six months of related experience or training (no degree required). * Excellent customer service skills and the ability to communicate effectively. * A good understanding of administrative and secretarial procedures, real estate, property ownership transfers, or title chains is a plus. * The ability to maintain composure and professionalism in a high-pressure environment. * A valid driver's license and a clean driving record (must be insurable). * Click here to view the full job description. This Is the Job for You If: * You thrive in busy office environments and enjoy providing front-line support to people. * You're organized, detail-oriented, and excel at managing multiple tasks simultaneously. * You handle stressful situations with calmness and professionalism. * You love contributing to the community and providing crucial services that make a real difference. About Kootenai County: Located in beautiful northern Idaho, Kootenai County offers an unmatched quality of life surrounded by scenic mountains and over 20 pristine lakes. If you enjoy outdoor activities like hiking, boating, and skiing, this is the perfect place to call home! With a low crime rate, a welcoming community, and the city of Coeur d'Alene offering a vibrant atmosphere, it's an ideal location for both work and play. Apply Today! To apply, visit Kootenai County Employment Opportunities and submit your online application. Be sure to attach your cover letter and resume with your application to be considered for this position. For questions, please contact Human Resources at ************** or email *************. Equal Opportunity Employer/Vets Preference/Drug-Free Workplace We look forward to hearing from you!

Heritage Health is seeking a full-time (1.0 FTE) Customer Service Representative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Schedule: 7:00am to 5:30pm Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. The Client Services Representative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience. Requirements Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit Strong organizational, communication, and customer service skills Proficient in the use of standard office software and equipment Ability to maintain confidentiality and adhere to HIPAA regulations Essential Functions: Greet and check in clients, ensuring demographic information and insurance details are updated at each visit Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors Schedule appointments for new and existing clients using three electronic practice management systems Make appointment reminder calls for all scheduled clients Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team Assist with client check-out as needed Create and maintain client charts in accordance with documentation standards Audit counselor charts for clinical documentation compliance based on funding source requirements Track and document No Show appointments; follow established No Show protocol Process all scheduled self-pay clients through the Medicaid system to verify potential coverage Maintain a clean and organized waiting area throughout the day Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail Maintain regular and predictable attendance Perform other duties as assigned to support clinic operation Key Success Factors: Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks Consistently professional phone etiquette and effective verbal communication skills Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment Solid organizational skills with attention to detail and accuracy Working knowledge of insurance processes, including Medicaid and third-party payer systems Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations Job Overview: Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time) Reaching with hands and arms occurs approximately one-third of the workday Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time) Requires frequent verbal communication and active listening (over two-thirds of the time) Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time Rarely required to lift more than 41 pounds Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Salary Description $19.81 to $28.20 an hour

Are you looking for an opportunity to be part of a great sales team and a strong company that believes in their people? Do you want to use your industrial rubber and application knowledge to help solve customer problems, answer their questions to build sales and customer satisfaction? As a Technical Sales & Service Representative (TSSR) at Applied Industrial Technologies, you will use your strong customer service and technical skills to respond directly to customer requests and support our Applied Account Manager team regarding applications, product selection, and installation of our industrial rubber product selection. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results! Responsibilities Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates Professional point of contact for customer quotes and product sourcing Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfaction Timely and accurate reporting Requirements 2+ years proven customer service or sales experience Use of proper English grammar, written and verbal Ability to read / understand technical drawings Work independently and as part of a team Listening, negotiating, and effective questioning skills Ability & desire to quickly learn new processes and systems HS Diploma or Equivalent Ability to pass a DOT medical and drug screen Industrial rubber products application knowledge (conveyor belting, fabrication, splicing), preferred When you join the Applied team, you will enjoy: Base salary and bonus opportunities Comprehensive benefits package including health care, vision, & dental, 401(k) with company match Personalized training & development program Career development opportunities Work for a corporation that believes in developing its people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded. #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

We're hiring in both Colville and Spokane for our Customer Service Team! As a Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers rely on-whether over the phone or through other channels. You'll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human. In this entry-level role, you'll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We're looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters. Service Specialists start at $19.57/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans. We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities. At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. * Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures. * Deliver accurate, professional, and customer-focused support via phone and written correspondence. * Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed. * Accurately document all interactions for tracking and analysis. * Understand and contribute to departmental and operational goals. * Escalate concerns appropriately and professionally. * Manage workloads effectively by multitasking and prioritizing tasks. * Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally. * Embody our OneTeam Values-Accountable, Courage, Curious, Inclusive, and Integrity-in every aspect of your work. * Perform other duties as needed. Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position. * Clear, friendly, and professional communication skills in both verbal and written communication * Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences * Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track * Motivated and growth-minded, with a strong desire to excel and continuously develop new skills * Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes. * Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers. * Authorized to work for any employer in the United States * Ability to pass a criminal background check * High school diploma or general education degree (GED) with customer service-related experience preferred Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.

SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events. This is a temporary position from September, 2021 to June 30, 2023 PRIMARY DUTIES AND RESPONSIBILITIES: Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation. Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations. Build relationships with parents and families that fosters their ongoing engagement. Partner with school and community partners to develop impactful parent outreach and engagement strategies. Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready. Serve as a resource for families in need of support regarding the college readiness and enrollment process. Develop and support parent's access to college and career resources and materials. Work with school administrators and community partners to identify opportunities for collaboration. Work in partnership with school staff, college partners and other college access programs to deliver services to parents. Use work and time management tools to strengthen and maximize the delivery of services. Collect and enter data to document college and career activities completed. Performs other duties as assigned.

Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.

Job DescriptionDescription: Renewal by Andersen is the largest national start-to-finish window replacement company. We are looking to add a customer experience specialist to our dynamic and growing operations team! The Customer Experience Specialist's primary responsibility is to welcome & update customers on next steps of the project. Complete all back-office steps to move the project through to install scheduled. Collaborate with homeowners to ensure a smooth and efficient window and door completion project while delivering world-class customer experience. You will communicate with our internal TEAM (Together Everyone Achieves More) prior to the installation scheduled. Ensure all open/pending obligations have been met. Maintain accurate information within our internal database. What You'll Be Doing: Provide signature service by being the first point of accountability for customer fulfillment. Get assigned projects completed through install scheduled. Monitor back orders and notify order owner when applicable. Troubleshoot and resolve issues to avoid escalation. Coordinate with other departments to solve problems. Maintain detailed notes on customers to remain updated on past and current situations. Provide exceptional customer service and multi-tasking skills that thrive in a fast-paced environment. Manage and maintain internal communication on rForce and Status Buckets. Perform any other related, unrelated, unassigned, unspecified, out of the ordinary or special duties that may be assigned. Stay up to date on RBA and Andersen product knowledge and process adjustments Requirements: What We're Looking For: You have 2+ years of experience as a project coordinator in a fast-paced, high-volume environment, preferably in the construction industry. You have a strong knowledge of project management best practices, methodologies and tools. You are a strategic thinker who identifies opportunities to expand project scope. Excellent communication skills (written and verbal). You have the ability to clearly communicate a project process to internal stakeholders and clients. You can prioritize and manage multiple projects in a fast-paced, deadline-driven environment. Understanding of LEAN methodology and implementation is a plus. Ability to work with customers through escalated situations to find win/win solutions. Attention to detail. Excellent customer service skills. What We Offer Medical, dental and vision insurance Life and Accidental Death & Dismemberment (AD&D) Insurance Disability Insurance Identity Theft Protection Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) 401K PTO / Sick Time 8 Paid Holidays plus 1 Flex Holiday Discount on our windows and doors Employee discounts on travel, apparel, electronics, restaurants and more! #MARKETING

Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus based on experience Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $55,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Responsive recruiter Benefits: * 401(k) * Bonus based on performance * Company parties * Free food & snacks * Paid time off * Training & development * Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 85+ franchises around the country and we support them from our main headquarters office in downtown Spokane. Our growing team of Support Center representatives work together to support our franchisees nationwide. We are working every day to build a great culture of supporting one another and helping our franchise owners succeed. In this role, you would be answering phones, emails, and Teams messages from our franchisees and their customers, creating work orders, and helping to schedule them. This can be a fast-paced environment, while also staying low stress because our team is working together to stay consistent and support each other. Role and Responsibilities: * Answering inbound calls, emails, and Teams messages from customers and franchise owners * Scheduling jobs for technicians * Assisting franchise owners with administrative tasks * Using online software to manage details * Working closely with the Support Center Team * Answering questions from customers about repairs * Supporting salespeople in the field nationwide * Taking part in regular meetings and trainings Required Qualifications: * High School Diploma, or GED equivalent * Experience working in a fast-paced environment * Call Center Experience is a plus Benefits include: * Full time - 40 hours * Variety of shifts offered, between 6:00 am and 5:00 pm * No nights or weekends * Paid holidays, sick leave, and vacation days * Health Reimbursement Account with monthly company contributions * Monthly performance-based bonuses, in addition to base pay * Paid parking at our downtown location * Paid lunch breaks * Advancement opportunities & internal growth * Welcoming, open-minded, and low stress office environment * Consistent customers that are happy with our services and book with us often * Helping small business owners (our franchisees) - not just a huge corporate company We are looking for a detail-oriented person who enjoys working with a team and has a heart to serve others. If you feel like you would be a good fit, please check us out on our website - ********************** and apply, or apply on here! Physical Requirements: * Prolonged periods sitting at a desk and working on a computer. * Ability to communicate orally. Hearing and vision within normal ranges with or without an assisted hearing device. * No heavy lifting is expected, though occasional exertion of up to 25 lbs. of force may be required. * The position is full-time in-person/on-site. * The job is primarily performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal. Surface Experts is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, citizenship, sex (including gender identity, gender expression and pregnancy), sexual orientation, age, national origin, military or veteran status, political preference, marital status, mental or physical disability including medical condition), genetic information or other status protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at ************************** Compensation: $20.00 per hour About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. * Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. * Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others * Put Relationships First * Be Humble Be a Problem Solver * Be Curious * Seek to Understand the Cause of the Problem * Work Smart * Constantly Improve Trust the Process * Be Organized * Be Teachable * Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Responsive recruiter Benefits: 401(k) Bonus based on performance Company parties Free food & snacks Paid time off Training & development Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 85+ franchises around the country and we support them from our main headquarters office in downtown Spokane. Our growing team of Support Center representatives work together to support our franchisees nationwide. We are working every day to build a great culture of supporting one another and helping our franchise owners succeed. In this role, you would be answering phones, emails, and Teams messages from our franchisees and their customers, creating work orders, and helping to schedule them. This can be a fast-paced environment, while also staying low stress because our team is working together to stay consistent and support each other. Role and Responsibilities: · Answering inbound calls, emails, and Teams messages from customers and franchise owners· Scheduling jobs for technicians· Assisting franchise owners with administrative tasks· Using online software to manage details· Working closely with the Support Center Team· Answering questions from customers about repairs· Supporting salespeople in the field nationwide· Taking part in regular meetings and trainings Required Qualifications: · High School Diploma, or GED equivalent· Experience working in a fast-paced environment· Call Center Experience is a plus Benefits include: · Full time - 40 hours· Variety of shifts offered, between 6:00 am and 5:00 pm· No nights or weekends· Paid holidays, sick leave, and vacation days · Health Reimbursement Account with monthly company contributions· Monthly performance-based bonuses, in addition to base pay· Paid parking at our downtown location· Paid lunch breaks· Advancement opportunities & internal growth· Welcoming, open-minded, and low stress office environment· Consistent customers that are happy with our services and book with us often · Helping small business owners (our franchisees) - not just a huge corporate company We are looking for a detail-oriented person who enjoys working with a team and has a heart to serve others. If you feel like you would be a good fit, please check us out on our website - ********************** and apply, or apply on here! Physical Requirements: · Prolonged periods sitting at a desk and working on a computer.· Ability to communicate orally. Hearing and vision within normal ranges with or without an assisted hearing device. · No heavy lifting is expected, though occasional exertion of up to 25 lbs. of force may be required. · The position is full-time in-person/on-site. · The job is primarily performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal. Surface Experts is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, citizenship, sex (including gender identity, gender expression and pregnancy), sexual orientation, age, national origin, military or veteran status, political preference, marital status, mental or physical disability including medical condition), genetic information or other status protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at ************************** Compensation: $20.00 per hour About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others Put Relationships First Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Domino's in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry. Job Description Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza. Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: Competitive salary Free food & snacks Opportunity for advancement Organized. Personable. Detail-Oriented. Does This Sound Like You? At Handyman Connection, our Customer Service Representatives (CSRs) are the heart of our business. You're often the first voice customers hear when they reach out to us, and you play a key role in delivering our brand promise. From scheduling jobs and managing customer relationships to supporting our Craftsmen in the field, this is a fast-paced, rewarding role where no two days are the same! We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If you're someone who thrives in an organized, customer-driven environment and enjoys helping people, we want to hear from you! Why Join Handyman Connection? Be the Backbone of a Successful Business - You'll play a crucial role in keeping our operations running smoothly. Competitive Pay + Performance Bonuses - We offer $19-$22 per hour (depending on experience), plus incentives based on goals you can control. Enjoy a Fast-Paced & Rewarding Role - If you love variety, talking to people, and organizing schedules, this job will keep you engaged. Gain Valuable Experience in Business Operations - Work with industry professionals, develop sales and customer service skills, and grow within the company. Flexible Scheduling - Full-time or part-time options available, with work-from-office opportunities. Supportive Team Environment - Our office staff, Craftsmen, and franchise owner work as a team, and you'll be a vital part of that success. Technology That Works for You - Use state-of-the-art scheduling and customer management software to stay organized. What You'll Do as a CSR: Answer & Manage Incoming Calls - You'll be the first point of contact for customers, handling questions, job requests, and appointment scheduling. Schedule & Coordinate Jobs - Work with customers and craftsmen to schedule work orders efficiently, ensuring the right craftsman is matched to the right job. Outbound Customer Calls (Sales & Follow-Ups) - Follow up on estimates, incomplete jobs, and customer satisfaction to help convert leads into booked jobs. Use Approved Call Scripts - Ensure a consistent and high-quality brand experience for every customer interaction. Track & Maintain Job Scheduling Data - Use Dispatch & ClientTether software to enter accurate customer and job details. Handle Customer Service Requests & Complaints - Address customer concerns professionally and efficiently to maintain positive relationships. Support Craftsmen & Office Team - Communicate job details to craftsmen in the field, keeping operations running smoothly. Keep Data Clean & Organized - Maintain accurate customer records, job notes, and scheduling information to ensure seamless follow-ups and reporting. Meet or Exceed Sales & Customer Satisfaction Goals - Work towards monthly booking goals and customer satisfaction targets that contribute to business success. What We're Looking for in a CSR: Strong Communication & People Skills - You're a great listener and communicator, both over the phone and in writing. Friendly & Professional Demeanor - You make customers feel welcome and help them feel confident in choosing Handyman Connection. High Attention to Detail & Organization - You're able to juggle multiple tasks, keep schedules organized, and enter accurate data. Comfortable Making Outbound Calls - You don't mind following up with customers, confirming job details, and encouraging booked estimates to turn into paid jobs. Proficient with Basic Software & Technology - Experience with Microsoft Outlook, Excel, Word, and CRM/scheduling software (training provided). Ability to Work in a Fast-Paced Environment - You thrive in a busy setting and can adapt to changing priorities. Self-Motivated & Independent - You take initiative, work efficiently, and stay on task without constant supervision. Experience in a Customer Service, Office Admin, or Call Center Role (Preferred, but Not Required) - Prior experience in a construction-related or service business is a plus. Familiarity with Home Repairs & Remodeling (Preferred, but Not Required) - Basic knowledge of home services and repairs helps you communicate more effectively with customers. Who Thrives in This Role? Customer Service Pros Who Love Helping People - If you genuinely enjoy talking to customers and problem-solving, you'll excel here. Detail-Oriented Multi-Taskers - If you're great at keeping schedules organized, following up on tasks, and ensuring nothing falls through the cracks, this role is for you. Sales-Savvy Communicators - If you're comfortable making outbound calls, booking estimates, and converting leads, you'll enjoy this role's goal-oriented approach. Organized Professionals Who Like a Fast-Paced Job - If you like staying busy, handling multiple responsibilities, and keeping operations on track, you'll thrive in this position. Apply Today! We'd love to hear from you and see how you can help Handyman Connection grow! Handyman Connection is an equal-opportunity employer committed to building a strong, professional, and customer-driven team. Compensation: $19.00 - $22.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. If you're interested in: high earnings potential a flexible schedule that you control using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

Description Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? * At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. * Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. * At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. * Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Elder & Adult Services provides in-home and agency clinical assessments and services to clients (Medicaid/Non-Medicaid) 21 years of age or older. Elder & Adult Services utilizes the Gatekeeper Case Finding Model to proactively locate, identify, and serve clients in need of support and assistance in their home. Elder Services serves as the primary access point for services and resources that promote independence and enhanced quality of life for vulnerable older adults who are at risk or isolated. Services include: * Case management * Outreach to clients in their homes * Individual therapy * Group therapy * Psychiatric medication management * Peer support services Peer Support Specialists promote community integration, resiliency and quality of life objectives with clients and/or family members. When appropriate and helpful to the client, Peer Support Specialists share relevant personal experiences that foster hope, resiliency and decrease stigmatization of mental illness. Peer Support Services are provided to individuals and families of all ages. These services may be provided on an individual or group basis. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: * As a member of a multi-disciplinary team, assist clinicians in the development of treatment objectives and interventions for clients enrolled in mental health services; * Provide peer counseling and support, drawing on common experiences as a peer, to clients, parents, caregivers, and natural/community supports by encouraging them to regain hope in, and control over, their own lives. * Identify services and activities that promote recovery and resilience, assisting clients to identify strengths, recognize successes, and to build hope. * Mentor clients to build self-advocacy skills, navigate health systems, build natural supports, and find meaningful activities that promote a sense of purpose, structure and inclusion in the community. * Promote personal responsibility for recovery as the individual client and/or mental health service provider defines recovery. * Mentor clients to explore networking through existing advisory groups and client-run organizations; if applicable, help clients become involved as an advocate for others. * Provide individual and group services (appropriate to scope) for enrolled clients including facilitating recovery groups * Mentor clients to build and maintain community living skills and access community resources; * Support clients who are pursuing educational, vocational, or volunteer services; * Engage with assigned clients prior to discharge from inpatient psychiatric care, participate in discharge planning, as directed and assigned, and accompany clients as they transition into the community as appropriate. * Assist clients in need or in times of personal crisis with finding appropriate resources for stabilization in the least restrictive environment appropriate. * Contact clients referred by a clinician that are not attending scheduled appointments in order to identify barriers and problem solve solutions to client attendance. * Work with clients in preparation of graduating from services. * Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. * Provide after-hours coverage on a schedule rotation, if applicable. * Requires travel to see clients in the community and travel between work sites. * Other duties as assigned. QUALIFIED CANDIDATES WILL HAVE: REQUIRED: 1. Self-identify as having one or more years in recovery from a mental health condition, substance use disorder or both. 2. Must apply for Agency Affiliated Counselor Registration (RAAC) from the WA State Dept. of Health within 30 days of hire date unless the Applicant has an active Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist TRAINEE (CPSST) credential from the WA State Department of Health as outlined in WAC Chapter 246-929. * In addition to the RAAC credential requirement above, if an Applicant does not have either of the above CPSS or CPSST credentials, active or pending, with the WA State Dept. of Health, then must apply for the Certified Peer Support Specialist TRAINEE credential within 90 days of Hire. * For more information about Certified Peer Support Specialist Credentials from the WA State Dept. of Health, please visit: ************************************************************************************************************* 3. High School diploma or equivalent. 4. Employees must have an unrestricted and valid driver's license, active car insurance and must be willing to use their personal vehicle in the course of work. PREFERRED: * Two years' experience working in a community behavioral health setting. PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * This position provided client services in community settings on a daily basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large. * Some environments may not be ideal in terms of cleanliness or being habitable. * Daily travel between locations is required. * The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required. * Daily use of a computer is required. * May be required to lift 10 - 20 pounds. * Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. PAY INFORMATION: 1. Applicants will be hired as a Certified Peer Support Specialist, if at the time of offer, has an ACTIVE Certified Peer Support Specialist Credential from the WA State Dept. of Health 2. Applicants will be hired as a Certified Peer Support Specialist Trainee, if at time of offer, the Applicant has an ACTIVE Certified Peer Support Specialist TRAINEE credential from the WA State Dept. of Health. 3. Applicants will be hired as a Peer Support Specialist Trainee, if at time of offer, the Applicant: * Has not yet applied for either the Certified Peer Support Specialist or the Certified Peer Support Specialist TRAINEE credential with the WA State Dept. of Health. OR * Has a PENDING Certified Peer Support Specialist Credential from the WA State Dept. of Health OR * Has a PENDING Certified Peer Support Specialist TRAINEE credential from the WA State Dept. of Health. 4. Pay is based on whether an Applicant is hired one of the three credential options listed above. PAY RANGE (Hourly/ Non-Exempt): * Peer Support Specialist TRAINEE- $20.79-$25.33 * Certified Peer Support Specialist TRAINEE- $20.79-$25.33 * Certified Peer Support Specialist: - $22.00-$26.81 All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay for these positions are: * Peer Support Specialist TRAINEE: $20.79 * Certified Peer Support Specialist TRAINEE: $20.79 * Certified Peer Support Specialist: $22.00 Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: * Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! * Plus 9 Paid Federal Holidays! * Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. * Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: ****************************** * Medical, Dental and Vision * Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. * Flexible Spending Accounts * Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: *************************** * Signing Bonus! * No-cost licensure supervision for those pursuing clinical licensure. * Federal and State Loan Forgiveness Program for qualifying Programs. * Reimbursement of License/Certification application fee that is required for the position. * Free Employee Assistance Program * Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus. Salary20.79 - 25.33 Hour Listing Type Jobs Position Type Full Time Salary Min 20.79 Salary Max 25.33 Salary Type /hr.

* The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. * Answers telephone and directs calls to appropriate department. * Processing incoming and outgoing parts. * Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. * Compares data entered with source documents to detect errors. * Processes purchase orders. * Take orders for residential install/service customers. * Assist in scheduling and dispatching. * Provides backup support for office staff. Skills/Education Qualifications * High School Diploma or GED. * One to three years related experience or training; or equivalent combination of education and experience. * Mathematical, Reasoning, and Language skills are required. * Proficiency in Microsoft Office including Word and Excel.

Responsive recruiter Benefits: 401(k) matching Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in the historic Steam Plant building in downtown Spokane. Our growing team of customer service representatives work together in our Support Center, to support our franchisees nationwide. We are working every day to build a great culture of supporting one another and helping our franchise owners succeed. We are looking for a bilingual (English and Spanish speaking) person who enjoying working with a team and has a heart to serve others. In this role, you would be answering phones, emails, and Teams messages from our franchisees and their customers, creating work orders, and helping to schedule them. This can be a fast-paced environment, while also staying low stress because our team is working together to stay consistent and support each other. Role and Responsibilities: · Answering inbound calls, emails, and Teams messages from customers and franchise owners· Scheduling jobs for technicians· Assisting franchise owners with administrative tasks· Using online software to manage details· Working closely with the Support Center Team· Answering questions from customers about repairs· Supporting salespeople in the field nationwide· Taking part in regular meetings and trainings Required Qualifications: · English and Spanish Speaking · High School Diploma, or GED equivalent· Experience working in a fast-paced environment· Call Center Experience is a plus Benefits include: · Full time - 40 hours· Variety of shifts offered, between 6:00 am and 5:00 pm· No nights or weekends· Paid holidays, sick leave, and vacation days · Health Reimbursement Account with monthly company contributions· Monthly performance-based bonuses, in addition to base pay· Paid parking at our downtown location· Paid lunch breaks· Advancement opportunities & internal growth· Welcoming, open-minded, and low stress office environment· Consistent customers that are happy with our services and book with us often · Helping small business owners (our franchisees) - not just a huge corporate company If you feel like you would be a good fit, please check us out on our website - ********************** and apply, or apply here! Physical Requirements: · Prolonged periods sitting at a desk and working on a computer.· Ability to communicate orally. Hearing and vision within normal ranges with or without an assisted hearing device. · No heavy lifting is expected, though occasional exertion of up to 25 lbs. of force may be required. · The position is full-time in-person/on-site. · The job is primarily performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal. Surface Experts is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, citizenship, sex (including gender identity, gender expression and pregnancy), sexual orientation, age, national origin, military or veteran status, political preference, marital status, mental or physical disability including medical condition), genetic information or other status protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at ************************** About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others Put Relationships First Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Responsive recruiter Benefits: * 401(k) matching * Company parties * Competitive salary * Free food & snacks * Opportunity for advancement * Paid time off * Training & development * Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in the historic Steam Plant building in downtown Spokane. Our growing team of customer service representatives work together in our Support Center, to support our franchisees nationwide. We are working every day to build a great culture of supporting one another and helping our franchise owners succeed. We are looking for a bilingual (English and Spanish speaking) person who enjoying working with a team and has a heart to serve others. In this role, you would be answering phones, emails, and Teams messages from our franchisees and their customers, creating work orders, and helping to schedule them. This can be a fast-paced environment, while also staying low stress because our team is working together to stay consistent and support each other. Role and Responsibilities: * Answering inbound calls, emails, and Teams messages from customers and franchise owners * Scheduling jobs for technicians * Assisting franchise owners with administrative tasks * Using online software to manage details * Working closely with the Support Center Team * Answering questions from customers about repairs * Supporting salespeople in the field nationwide * Taking part in regular meetings and trainings Required Qualifications: * English and Spanish Speaking * High School Diploma, or GED equivalent * Experience working in a fast-paced environment * Call Center Experience is a plus Benefits include: * Full time - 40 hours * Variety of shifts offered, between 6:00 am and 5:00 pm * No nights or weekends * Paid holidays, sick leave, and vacation days * Health Reimbursement Account with monthly company contributions * Monthly performance-based bonuses, in addition to base pay * Paid parking at our downtown location * Paid lunch breaks * Advancement opportunities & internal growth * Welcoming, open-minded, and low stress office environment * Consistent customers that are happy with our services and book with us often * Helping small business owners (our franchisees) - not just a huge corporate company If you feel like you would be a good fit, please check us out on our website - ********************** and apply, or apply here! Physical Requirements: * Prolonged periods sitting at a desk and working on a computer. * Ability to communicate orally. Hearing and vision within normal ranges with or without an assisted hearing device. * No heavy lifting is expected, though occasional exertion of up to 25 lbs. of force may be required. * The position is full-time in-person/on-site. * The job is primarily performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal. Surface Experts is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, citizenship, sex (including gender identity, gender expression and pregnancy), sexual orientation, age, national origin, military or veteran status, political preference, marital status, mental or physical disability including medical condition), genetic information or other status protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at ************************** About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. * Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. * Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others * Put Relationships First * Be Humble Be a Problem Solver * Be Curious * Seek to Understand the Cause of the Problem * Work Smart * Constantly Improve Trust the Process * Be Organized * Be Teachable * Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Job DescriptionBenefits: Competitive salary Free food & snacks Opportunity for advancement Organized. Personable. Detail-Oriented. Does This Sound Like You? At Handyman Connection, our Customer Service Representatives (CSRs) are the heart of our business. Youre often the first voice customers hear when they reach out to us, and you play a key role in delivering our brand promise. From scheduling jobs and managing customer relationships to supporting our Craftsmen in the field, this is a fast-paced, rewarding role where no two days are the same! We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If youre someone who thrives in an organized, customer-driven environment and enjoys helping people, we want to hear from you! Why Join Handyman Connection? Be the Backbone of a Successful Business Youll play a crucial role in keeping our operations running smoothly. Competitive Pay + Performance Bonuses We offer $19-$22 per hour (depending on experience), plus incentives based on goals you can control. Enjoy a Fast-Paced & Rewarding Role If you love variety, talking to people, and organizing schedules, this job will keep you engaged. Gain Valuable Experience in Business Operations Work with industry professionals, develop sales and customer service skills, and grow within the company. Flexible Scheduling Full-time or part-time options available, with work-from-office opportunities. Supportive Team Environment Our office staff, Craftsmen, and franchise owner work as a team, and youll be a vital part of that success. Technology That Works for You Use state-of-the-art scheduling and customer management software to stay organized. What Youll Do as a CSR: Answer & Manage Incoming Calls Youll be the first point of contact for customers, handling questions, job requests, and appointment scheduling. Schedule & Coordinate Jobs Work with customers and craftsmen to schedule work orders efficiently, ensuring the right craftsman is matched to the right job. Outbound Customer Calls (Sales & Follow-Ups) Follow up on estimates, incomplete jobs, and customer satisfaction to help convert leads into booked jobs. Use Approved Call Scripts Ensure a consistent and high-quality brand experience for every customer interaction. Track & Maintain Job Scheduling Data Use Dispatch & ClientTether software to enter accurate customer and job details. Handle Customer Service Requests & Complaints Address customer concerns professionally and efficiently to maintain positive relationships. Support Craftsmen & Office Team Communicate job details to craftsmen in the field, keeping operations running smoothly. Keep Data Clean & Organized Maintain accurate customer records, job notes, and scheduling information to ensure seamless follow-ups and reporting. Meet or Exceed Sales & Customer Satisfaction Goals Work towards monthly booking goals and customer satisfaction targets that contribute to business success. What Were Looking for in a CSR: Strong Communication & People Skills Youre a great listener and communicator, both over the phone and in writing. Friendly & Professional Demeanor You make customers feel welcome and help them feel confident in choosing Handyman Connection. High Attention to Detail & Organization Youre able to juggle multiple tasks, keep schedules organized, and enter accurate data. Comfortable Making Outbound Calls You dont mind following up with customers, confirming job details, and encouraging booked estimates to turn into paid jobs. Proficient with Basic Software & Technology Experience with Microsoft Outlook, Excel, Word, and CRM/scheduling software (training provided). Ability to Work in a Fast-Paced Environment You thrive in a busy setting and can adapt to changing priorities. Self-Motivated & Independent You take initiative, work efficiently, and stay on task without constant supervision. Experience in a Customer Service, Office Admin, or Call Center Role (Preferred, but Not Required) Prior experience in a construction-related or service business is a plus. Familiarity with Home Repairs & Remodeling (Preferred, but Not Required) Basic knowledge of home services and repairs helps you communicate more effectively with customers. Who Thrives in This Role? Customer Service Pros Who Love Helping People If you genuinely enjoy talking to customers and problem-solving, youll excel here. Detail-Oriented Multi-Taskers If youre great at keeping schedules organized, following up on tasks, and ensuring nothing falls through the cracks, this role is for you. Sales-Savvy Communicators If youre comfortable making outbound calls, booking estimates, and converting leads, youll enjoy this roles goal-oriented approach. Organized Professionals Who Like a Fast-Paced Job If you like staying busy, handling multiple responsibilities, and keeping operations on track, youll thrive in this position. Apply Today! Wed love to hear from you and see how you can help Handyman Connection grow! Handyman Connection is an equal-opportunity employer committed to building a strong, professional, and customer-driven team.

Heritage Health is seeking a full-time (1.0 FTE) Customer Service Representative to join our team in St. Maries, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Schedule: Monday through Friday 7:00am to 5:00pm Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary up to $200k (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. The Customer Service Representative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience. Requirements Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit Strong organizational, communication, and customer service skills Proficient in the use of standard office software and equipment Ability to maintain confidentiality and adhere to HIPAA regulations Essential Functions: Greet and check in clients, ensuring demographic information and insurance details are updated at each visit Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors Schedule appointments for new and existing clients using three electronic practice management systems Make appointment reminder calls for all scheduled clients Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team Assist with client check-out as needed Create and maintain client charts in accordance with documentation standards Audit counselor charts for clinical documentation compliance based on funding source requirements Track and document No Show appointments; follow established No Show protocol Process all scheduled self-pay clients through the Medicaid system to verify potential coverage Maintain a clean and organized waiting area throughout the day Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail Maintain regular and predictable attendance Perform other duties as assigned to support clinic operation Key Success Factors: Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks Consistently professional phone etiquette and effective verbal communication skills Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment Solid organizational skills with attention to detail and accuracy Working knowledge of insurance processes, including Medicaid and third-party payer systems Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations Job Overview: Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time) Reaching with hands and arms occurs approximately one-third of the workday Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time) Requires frequent verbal communication and active listening (over two-thirds of the time) Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time Rarely required to lift more than 41 pounds Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Heritage Health is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Description $19.81-28.20