Customer support specialist jobs in College Station, TX - 170 jobs
All
Customer Support Specialist
Customer Service Representative
Customer Service Specialist
Solution Specialist
Customer Associate
Customer Service Expert
Customer Care Coordinator
Customer Service Agent
Customer Service Associate
Reservation Specialist
Customer Specialist
Technical Service Representative
Customer Service Clerk
Support Representative
Service Representative
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Customer support specialist job in College Station, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Customer support specialist job in College Station, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-124k yearly est. 29d ago
Part-time Support Representative
Reynolds and Reynolds Company 4.3
Customer support specialist job in College Station, TX
":"$15. 00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK As a Part-time Support Representative, you will assist our KEY control product customers and field engineers with technical issues and general support questions. Some of your duties could involve activating software licenses or special features on their systems and answering support calls from customers then routing them to the appropriate support groups, as required.
Associates in this position develop valuable problem resolution and customer service skills while supporting a diverse customer base ranging from automotive dealers to government agencies.
","job_category":"Administrative and Clerical","job_state":"TX","job_title":"Part-time Support Representative","date":"2026-01-14","zip":"77840","position_type":"Part-Time","salary_max":"0","salary_min":"0","requirements":"PC skills~^~Troubleshooting skills~^~Professional verbal communication skills~^~Technical documentation skills, a plus","training":"On-the-job paid training that appeals to various learning styles is provided and includes: instructor-led courses, reference documentation, hands-on training with labs, and shadowing current support representatives.
Training lasts approximately 6 weeks.
","benefits":"At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$15 hourly 60d+ ago
Technical Service Representative
Description This
Customer support specialist job in College Station, TX
The Technical Services Representative interacts with customer or SHW facility traveling in the field to sites in person to provide product and application support, information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance including application and equipment. Converses with customers to obtain information, identify problem, and provides technical assistance and solutions. Liaises between technical, sales, and operations (plants and facilities). The TSR trouble shoots and/or refers complaints of product or service issues to appropriate functions for investigation and resolution. Coordinates customers' service needs with other departments as required to ensure customer centric focus. Resolve complaints about product and application, explains how to use product or service correctly. Is familiar with technical processes, business processes and current trends in the industry.
FORMAL EDUCATION:
Required:
High School or GED Equivalent
Preferred:
Associate or Trade Degree
Bachelor's Degree
KNOWLEDGE & EXPERIENCE:
Required:
1-2 years of related experience
1+ years of “meeting expectations” or better performance appraisals
Preferred:
Prior experience in one or more of the following areas: Blender, Application Engineering, R&D Lab, Manufacturing Team, Facility or Branch Management, Sales, Collision repair, Refinish Technician, System Operator, Line Manager
TECHNICAL/SKILL REQUIREMENTS:
Required:
Must be able to tint paint, therefore, must be able to distinguish one or more chromatic colors.
Must be able to pass a respirator fit test
Must be able to use a laptop (or tablet) and demonstrate proficiency in common applications such as Office Programs (Word, Excel, PowerPoint), Outlook, etc.
Must be able to use a phone
Must have valid drivers license and ability to drive company vehicle as part of duties if provided with one
Must have demonstrated knowledge of and proficiency in Salesforce
TRAVEL REQUIREMENTS:
50% or more
Ensure customer product, equipment and service expectations are met
Carries out all core tasks with a focus on creating value proposition when able/applicable
Help achieve or exceed sales goals.
Help achieve or exceed profitability goals.
Help increase gallon growth.
Work with Tech Services team & other functions (e.g., Sales, R&D, etc.) to proactively eliminate or reduce customer complaints.
Be available to interact with and supportcustomers, such as taking customer calls when there is an issue or participating in annual customer account plans
Position interfaces with cross functions related to incoming color QC, oversee color quality in production and new color developments which leads to elimination or reduction in customer complaints.
Position is responsible for training customers on use of color matching equipment and development of colors.
Recommend optimal product or service to customer to drive value selling of product and services
Perform customer line audits and line surveys
Maintain and upload accurate records of all demonstrations and line surveys
Maintain customer technical service issues on file for follow-up via Field Service Reports (FSRs) & SFDC logged entries.
Assist sales reps by preparing samples, panels, etc. for presentations.
Operate all material handling, color matching, tinting, mixing and lab testing equipment as required and in a safe manner.
Shade product batches or leverage local blending facilities to adjust product as needed.
Assist customers with set-up and implementation of products.
Evaluate product complaints and decide the best way to resolve the problem, including escalating to others/other teams as needed.
Familiarize self with all products & procedures, including product preparation & application
Maintain expertise in equipment use and surface preparation.
Execute product test runs at designated customer facilities.
Assist in color verification and field color formulations
Troubleshoot product quality issues that may occur and implement solutions
Troubleshoot on-line technical problems such as correcting batches and formulation of products.
Train customers on product knowledge.
Conduct technical training seminars at customers' facilities.
Advise customers of product line changes and improvements.
Document and refer potential sales leads to appropriate sales rep.
Provide technical support for product demos as directed.
Assist sales reps and Account Management (KEY, KAM, SAM, GAM) in calling on prospective customers/target accounts
Maintain contact with laboratory on current technical issues.
Coordinate technical service issues between SHW facilities and plants, sales reps and product service room.
Implements procedures that will help the customer in avoiding issues or allow them to improve their process
If needed, assist customers with product inventory control/re-ordering.
Participate in Corporate initiatives and projects aimed at improving the Technical Services organization as needed
Maintains a high degree of professionalism and customer service orientation when interacting with customers
Other duties as assigned.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
$34k-59k yearly est. Auto-Apply 9d ago
Customer Experience Specialist
Atrium Staffing
Customer support specialist job in College Station, TX
Our client is a rapidly growing technology leader in the beverage, medical, and industrial gas industry that is redefining how customers experience supply chain and account support. They are now hiring Customer Experience Specialists in their College Station office to support B2B customers and deliver exceptional service.
Salary/Hourly Rate:
$16/hr - $17/hr plus 5% Annualized Bonus
Position Overview:
The Customer Experience Specialist serves as a trusted partner to B2B customers, ensuring every interaction is efficient, professional, and solution-driven. The role involves supportingcustomers across beverage, industrial, and medical gas services while collaborating closely with Retail Managers, Vendors, Key Account Managers, and business owners. This position is ideal for relationship-oriented, proactive candidates who are passionate about delivering elevated customer experiences.
Responsibilities of the Customer Experience Specialist:
* Deliver a consistently exceptional customer experience via phone, email, and chat. Act as a customer advocate, ensuring questions and concerns are resolved accurately and efficiently.
* Supportcustomers with account inquiries, product questions, and technical assistance related to the website and dashboards.
* Collaborate with internal teams to ensure seamless service delivery and issue resolution.
* Conduct outbound calls to onboard and support new customers as needed.
* Identify trends, issues, and opportunities to improve the overall customer journey.
* Multi-task effectively in a fast-paced, high-volume environment while maintaining attention to detail.
* Escalate complex issues appropriately while maintaining ownership and follow-through.
Required Experience/Skills for the Customer Experience Specialist:
* 5+ years of customer service, call center, or customer-facing experience preferred.
* Hospitality or retail experience highly valued and transferable.
* Strong data entry and system navigation skills.
* Outgoing, empathetic, and customer-focused with a sense of urgency.
* Passion for creating positive, lasting customer experiences.
Education Requirements:
* Associate's Degree preferred
Benefits:
* Full benefits package + 401(k)
* Hybrid work flexibility
$16-17 hourly 17d ago
Care Coordinator Brazos County
Unbound Now
Customer support specialist job in Bryan, TX
Job DescriptionSalary: Salary + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CSEY Care Coordinator - Brazos County
Job Status:Full-time, exempt, grant-funded
Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802
Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY Care Coordinator are to implement Unbound Nows care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to
participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible.
Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Nows care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote care coordination line with co Care Coordinator
Complete CSE-ITs as needed
Secure and retain the release of information and consent for care coordination services.
Encourage engagement of CSEY advocacy services.
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings.
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent.
Support the regional care coordination team in promoting and hosting awareness events and education/training events.
Facilitate case analyses by the regional care coordination team
Facilitate data evaluation sessions by the regional care coordination team
Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop
Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team.
Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives.
Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol.
Be prepared to share about Unbound Nows care coordination services as needed.
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office.
Facilitate partner commitment, consistency, and accountability.
Seek and review feedback from regional partners
Share 50/50 responsibility for 24/7 crisis line with co-care coordinator
Following CCT protocols, obtain consent and contact the CSEY Advocate Agency
Alert the medical provider receiving the victim from LE or DFPS
Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT
Start a case management file for the survivor
Share 50/50 responsibility for RRM-C and RRM-NC duties
After a case management file has been opened
Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed.
Coordinate RRM with CCT
Notify, schedule, facilitate, and document RRM to capture all decisions and action plans.
Perform all follow-up activities for any RRM conducted by the coordinator
Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming
If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency
Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT.
Send out the action plan to all CCT members.
Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load)
Facilitate information sharing with MDT to provide updates for upcoming SSMs
responsible for facilitation, coordination, documentation, and management of assigned cases
Manage community relations and nurture, and develop advisory council partner relations
Host education/training events
Promote education/training events
Co-Host advisory council meetings
Conduct data evaluation sessions with the advisory council
Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately
Complete all Unbound Now required training on time
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalismand compassion.
Compliance with CSTT expectations for care coordination was upheld in the service regions.
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Nows care coordinationservices, with strong public presentations and written materials available as needed
Working Relationships:
Supervisor: Care Coordination Program Director
Works with: Regional partner agencies and Unbound Now HQ staff
Experience and Education:
Bachelors degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and training
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church.
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check.
Pass employment eligibility verification.
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem-solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
Physical and Driving Requirements
Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel.
Demands the ability to respond on scene during all hours of the night.
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
$32k-44k yearly est. 27d ago
Customer Service
Arrow Mirror & Glass
Customer support specialist job in College Station, TX
Arrow Glass Industries in College Station, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative. Must be able to multi-task, with attention to detail in an environment of changing deadlines and priorities, act as a liaison, provide product and services information and provide excellent customer service with professionalism, accuracy, and efficiency. Assist customers before, during and after a sale. The candidate should be able to work in a fast-paced environment and can remain patient and professional when working with customers.
Must have excellent verbal and written communication skills. Knowledge of Excel, scheduling, invoicing, and collections a plus.
Experience in the glass industry, construction industry or service/trade industries.
Customer service preferred but not required.
Must pass a background check and drug test. Serious inquiries need only apply.
Schedule: Mon- Fri 8am-5pm
Starting Pay: DOE
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Work Location: In person
$23k-30k yearly est. 19d ago
Customer Service Associate II
Texas A&M International University 4.0
Customer support specialist job in College Station, TX
Job Title
Customer Service Associate II
Agency
Texas A&M Agrilife Extension Service
Department
Soil & Crop Sciences
Proposed Minimum Salary
Commensurate
Job Type
Staff
Job Description
Works under general supervision, supervises daily service area activities and provides customersupport to a service area. The Customer Service Associate II, under general supervision, provides support for the laboratory data assembly, development of customer statements
and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and
attention to documented service laboratory's standard operating procedures and agency policies.
Responsibilities:
- Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and
developing client invoices/statements and reports.
- Provide first person contact with visiting clients and offer limited client phone support.
-Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR
spectrophotometers for non-destructive forage/plant tissue analyses.
-Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation.
-Greets customers and responds to difficult customer inquiries and complaints.
-Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures.
-Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service.
-Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments.
-Other duties as required.
Required Education and Experience:
-High school diploma or equivalent combination of education and experience.
-Three years of related experience.
Required Knowledge, Skills and Abilities:
-Knowledge of word processing, spreadsheet, and database applications.
-Strong verbal and written communication skills.
-Strong customer service skills and detail-oriented.
-Ability to type accurately and use Word, and Excel documents.
-Ability to multitask and work cooperatively with others.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
$25k-29k yearly est. Auto-Apply 60d+ ago
Customer Service Rep(06631) - 900 Harvey Rd Ste #6
Domino's Franchise
Customer support specialist job in College Station, TX
MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family!
To learn more about MAC Pizza, check out *******************************
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers.
As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities.
To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description
Qualifications
Smiling face and a great attitude
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-34k yearly est. 6d ago
Customer Service Representative
Atlas Credit Co
Customer support specialist job in Bryan, TX
History
Atlas Credit Company is a family-owned and operated financial institution. We have helped millions of customers with their financial needs and have provided over three billion dollars of financial assistance since 1968. Our core values are community and family-driven, which is the backbone of our company. Here at Atlas Credit, we hold a strong sense of value to our employees and customers because they represent our company's foundation and future. These values are very important to our continuous growth as one of the most reputable, transparent, and responsible consumer lending companies. Our mission is to treat every customer and employee with honesty and respect while providing exceptional customer service and an excellent team-building culture.
Job Description:
We are looking for a customer service representative (CSR) to give customers an extraordinary customer experience that puts a smile on their faces. CSRs must be genuinely excited to help customers. The person who will succeed most at this job will have to be patient, empathetic, and passionately communicative. Customer service representatives will need to put themselves in the customers' shoes and advocate for them when necessary. CSRs are confident in troubleshooting and investigating if they do not have enough information to resolve customer requests or needs. The target goals for CSRs at Atlas Credit are to have and maintain high customer service standards, respond or contact customers efficiently, be a team player, and become passionate about your team, new and existing customers, and your job.
Responsibilities:
· Build sustainable relationships and trust with customer accounts through open and interactive communication.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution.
· Keep records of customer interactions, process customer accounts, and file documents
· Follow communication procedures, guidelines, and policies
· Take the extra mile to engage customers
· Provide accurate, valid, and complete information by using the right methods/tools.
· Provide exceptional service to all customers.
· Data entry of loan applications/documents.
· Maintain office cash with accuracy and proper security.
· Grow the office by marketing to new and existing customers.
· Minimize delinquency through appropriate collection activities.
· Make a large number of outgoing calls.
· Manage incoming calls.
· Identify and assess customers' needs to achieve satisfaction.
Skills
· Proven customer service or financial service experience
· Track record of over-achieving quota
· Strong phone contact handling skills and active listening
· Familiarity with CRM systems and practices
· Customer orientation and ability to adapt/respond to different types of characters
· Excellent communication and presentation skill
· Ability to multi-task, prioritize, and manage time effectively.
· Effective reasoning skills
· Willingness to learn new skills.
Benefits:
· 401(k) Plan with matching
· Bonuses
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Language:
English (Required)
License/Certification:
Driver's License (Preferred)
$25k-34k yearly est. 10d ago
Customer Service Representative - State Farm Agent Team Member
Jimmy Thompson-State Farm Agent
Customer support specialist job in Willis, TX
Job DescriptionBenefits:
Paid time off
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jimmy Thompson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-33k yearly est. 16d ago
BDC Service Representative
USA Automotive Partners 4.0
Customer support specialist job in Caldwell, TX
Job Description
Be able to identify sales leads among new and existing customers and maintain client relationships. They develop new business by scouting leads via the internet, phone, mailings, and tradeshows. They promote sales and implement marketing campaigns to increase revenue in chosen market areas.
Responsibilities
Must be able to work in a fast-paced environment, ability to converse with customers to discuss needs.
Quick thinker, learner, and detailed oriented.
Ability to actively listen and deliver 110% customer experience.
Project a professional company image through telephone interactions and written communications with customers. Respond to inbound customer requests via internet and phone, handling all incoming internet and phone leads. Check email frequently and respond to inquiries immediately.
Interest in the automotive industry is preferred.
Basic knowledge of company products (labor rates, menu item prices, models, series, options, warranties, vehicle maintenance, standard equipment and specifications.)
Present initial financing options based on customer needs.
Deliver inquiries/messages intended for other sales personnel and departments promptly.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management.
Follow up with leads that are not ready to make an appointment or no-show.
Contacting clients prior to appointment date to confirm appointment.
Mailing marketing letters to provided leads.
Following up post visit to ensure customer satisfaction.
Qualifications
Previous experience in BDC sales (Preferred not required)
Bilingual in Spanish/English (Preferred not required)
Phone - Customer service experience
Must maintain 100% of all factories required training, including being 100% compliant within the first 30 days of hire
Skill Sets
Strong negotiation skills
Deadline and detail-oriented
Ability to build rapport with clients
Customer relations
Administration sales and marketing ability
Maintain product and industry knowledge
Interdepartmental relations
Core Competencies
· Customer service and excellent verbal communication skills- via phone, or experience in hospitality/retail- 40%
· Proficient in written communication- emails- 20%
· Critical thinking with the ability to come up with creative solutions- 20%
· Driven to exceed established goals (goal awareness)- 10%
Joining our team as a BDC Sales Representative will provide you with an opportunity to utilize your sales skills, develop a strong understanding of our products/services, and contribute to the growth and success of our organization. If you are a results-driven individual with a passion for sales and customer satisfaction, we'd love to hear from you. Apply today!
Job Type: Full-time
Pay: $15.27 - $18.39 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: In person
$15.3-18.4 hourly 22d ago
Customer Service Representative - State Farm Agent Team Member
Daniela Pratt-State Farm Agent
Customer support specialist job in Montgomery, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Training & development
Bonus based on performance
Competitive salary
Paid time off
ABOUT OUR AGENCY:
With 13 years of experience as a State Farm agent and a total of 20 years with the company, Daniela leads a dedicated team of six professionals. Our office fosters a supportive and inclusive culture, offering paid time off to ensure a healthy work-life balance. Beyond our professional commitments, we am actively involved in the community through the Rotary Club of Lake Conroe, participating in various charitable initiatives and community service projects. This involvement reflects our agency's commitment to giving back and making a positive impact locally.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$25k-33k yearly est. 28d ago
Logistics Solutions Specialist 2
Daikin Comfort
Customer support specialist job in Waller, TX
The Logistics Solutions Specialist 2 analyzes the supply chain, transportation, and distribution network to develop recommendations for reducing freight costs, creating material efficiencies, and improving on-time delivery. This role is responsible for developing and maintaining inventory levels across a multitiered distribution system with hundreds of locations and thousands of products, supporting sales while minimizing lost opportunities. The Specialist manages deployment planning across multiple regions and divisions, balancing local needs, regulatory controls, product transitions, and corporate targets.
Position Responsibilities
May include:
Extract data and generate custom reports to assist in performance improvement and decision-making.
Analyze market data, regulatory changes, and product transitions alongside manufacturing and logistics processes to develop distribution and stocking plans for regions.
Conduct research to supportcustomer growth and assess risks and opportunities in aggregate sales and inventory plans.
Perform analysis to identify and simulate potential pitfalls and gaps, providing solutions to address them.
Develop and implement solutions across customer service, inventory planning, warehouse operations, and product procurement to improve service and reduce costs.
Create reporting, analyses, dashboards, and project plans using analytical tools and software to support organizational needs.
Maintain and improve system datasets for product, customers, and processes to support ERP and Deployment Systems and process improvements.
Mentor and support newer team members by sharing experience and skills.
Collaborate with cross-functional teams on work-related projects and activities.
Follow established processes, procedures, and company policies.
Perform additional projects/duties to support ongoing business needs.
Nature & Scope
Applies advanced knowledge of job areas obtained through education and work experience.
Manages projects and processes independently with limited supervision.
Coaches and reviews the work of lower-level professionals.
Faces difficult and sometimes complex problems, applying a new perspective to existing solutions.
Knowledge & Skills
Knowledge of supply chain/logistics best practices, standards, and procedures.
Strong written and verbal communication skills.
High attention to detail and compliance-oriented mindset.
Demonstrated analytical, quantitative, and creative problem-solving skills.
Proficiency with analysis/reporting/development tools such as Excel, Access, SQL, R, Python, PowerBI, and Tableau.
Effective organizational, time management, and prioritization skills.
Strong ability to manage multiple inputs and directions to deliver desired results.
Effective collaboration skills; professional and diplomatic team builder.
Results-oriented with a dedication to excellence and urgency in achieving business objectives.
Good judgment, decision-making skills, and strong ethics.
Ability to work independently on multiple tasks and projects with various teams, including engineers and supply chain personnel.
Experience
2+ years of complex and competitive analytics, procurement, fulfillment, or logistics experience required.
5+ years of experience in analytics, procurement, fulfillment, logistics, accounting, programming, project management, or process improvement preferred.
Education/Certification
Bachelor's degree in Supply Chain, Business, Mathematics, Engineering, or Data required.
Master's degree in Supply Chain, Business, or Analytics preferred.
People Management
No
Physical Requirements / Work Environment
Must be able to perform essential responsibilities with or without reasonable accommodations.
Reports To
Manager, Logistics Planning
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Equal Employment Opportunity
The Company provides equal employment opportunities to all employees and applicants regardless of race, color, religion (including religious dress or grooming practices), creed, national origin, veteran status, ancestry, disability, genetic information, marital status, sex, pregnancy, age, sexual orientation, gender identity, political affiliation, or any other characteristic protected by law. The Company complies with all federal and state regulations and statutes regarding individuals with disabilities.
$43k-92k yearly est. 6d ago
Customer Care Clerk
Grocery Supply Company 4.2
Customer support specialist job in Brenham, TX
Summary: To answer incoming calls from customers to ensure quality, accuracy, and timely solutions to their problems or complaints. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for answering incoming calls from customers regarding all aspects of delivery, inventory, merchandise credit and return policies and procedures, customer problems and complaints and other inquiries that arise from day to day operations.
Responsible for authorization numbers to customers to return merchandise to GSC.
Key information for line item credits.
Prepare messages for sales to ensure prompt follow-up concerning customer request or complaints.
Receive calls and secure information in detail for sales concerning potential customers.
Responsible for in house printing of labels for customers including stock labels, update labels and special request labels.
Responsible for quick billing and shipping supply items related to labels and resetting of stores.
Other clerical duties as needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
GSC provides on the job training. One- year prior office experience preferred.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add and subtract, multiply and divide. Ability to compute percent.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written and oral form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Order processing systems; Spreadsheet software and Word Processing Software.
Other Qualifications:
Knowledge of general office procedures
Satisfactory work record and attendance
Good verbal communication and telephone etiquette
Ability to remain calm when dealing with an irate individual
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the Job, the employee is regularly required to stand, walk and use hands to handle or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is frequently required to sit, and occasionally stand, stoop, kneel and crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. ,
$19k-29k yearly est. 15d ago
Reservation Specialist / Front Desk
Bentwater Yacht & Country Club
Customer support specialist job in Montgomery, TX
**part time 20-25 hours a week**
Responsible for daily operations of the Front Desk providing attentive and courteous service to all members and guests of Bentwater Yacht & Country Club.
Duties and tasks:
Answer telephones and route calls to appropriate departments.
Distribute faxes to appropriate persons, departments or members.
Receive and deliver messages for members, guests and other employees.
Copy and/or fax items for members, guests and other departments.
Confirm reservations for: Villas, Bridge & Canasta, Special Events, Country Club Dining and Yacht Club Dining.
Confirm all reservations with members.
Responsible for checking guests in and out of Villas.
Receive payments for stays in Villas and member statements.
Maintain Villa occupancy report.
Complete daily night audit reports.
Maintain supply of guest check-in packages.
Responsible for folding, stuffing and mailing monthly member statements.
Post and mail all outgoing mail for both club and member.
Dispatch maintenance, housekeeping and other departments to areas as needed.
Provide information on activities and special events to members and guests.
Distribute office supplies for all departments.
Complete miscellaneous typing and projects for other departments.
Prepare labels for mailings.
POS charges in membership billing.
Assist members and guests with special needs/requests in the Villas.
Other duties as assigned by the Clubhouse Manager and Front Desk Supervisor.
$29k-40k yearly est. Auto-Apply 60d+ ago
Logistics Solutions Specialist 2
Daikin 3.0
Customer support specialist job in Waller, TX
Job Description
The Logistics Solutions Specialist 2 analyzes the supply chain, transportation, and distribution network to develop recommendations for reducing freight costs, creating material efficiencies, and improving on-time delivery. This role is responsible for developing and maintaining inventory levels across a multitiered distribution system with hundreds of locations and thousands of products, supporting sales while minimizing lost opportunities. The Specialist manages deployment planning across multiple regions and divisions, balancing local needs, regulatory controls, product transitions, and corporate targets.
Position Responsibilities
May include:
Extract data and generate custom reports to assist in performance improvement and decision-making.
Analyze market data, regulatory changes, and product transitions alongside manufacturing and logistics processes to develop distribution and stocking plans for regions.
Conduct research to supportcustomer growth and assess risks and opportunities in aggregate sales and inventory plans.
Perform analysis to identify and simulate potential pitfalls and gaps, providing solutions to address them.
Develop and implement solutions across customer service, inventory planning, warehouse operations, and product procurement to improve service and reduce costs.
Create reporting, analyses, dashboards, and project plans using analytical tools and software to support organizational needs.
Maintain and improve system datasets for product, customers, and processes to support ERP and Deployment Systems and process improvements.
Mentor and support newer team members by sharing experience and skills.
Collaborate with cross-functional teams on work-related projects and activities.
Follow established processes, procedures, and company policies.
Perform additional projects/duties to support ongoing business needs.
Nature & Scope
Applies advanced knowledge of job areas obtained through education and work experience.
Manages projects and processes independently with limited supervision.
Coaches and reviews the work of lower-level professionals.
Faces difficult and sometimes complex problems, applying a new perspective to existing solutions.
Knowledge & Skills
Knowledge of supply chain/logistics best practices, standards, and procedures.
Strong written and verbal communication skills.
High attention to detail and compliance-oriented mindset.
Demonstrated analytical, quantitative, and creative problem-solving skills.
Proficiency with analysis/reporting/development tools such as Excel, Access, SQL, R, Python, PowerBI, and Tableau.
Effective organizational, time management, and prioritization skills.
Strong ability to manage multiple inputs and directions to deliver desired results.
Effective collaboration skills; professional and diplomatic team builder.
Results-oriented with a dedication to excellence and urgency in achieving business objectives.
Good judgment, decision-making skills, and strong ethics.
Ability to work independently on multiple tasks and projects with various teams, including engineers and supply chain personnel.
Experience
2+ years of complex and competitive analytics, procurement, fulfillment, or logistics experience required.
5+ years of experience in analytics, procurement, fulfillment, logistics, accounting, programming, project management, or process improvement preferred.
Education/Certification
Bachelor's degree in Supply Chain, Business, Mathematics, Engineering, or Data required.
Master's degree in Supply Chain, Business, or Analytics preferred.
People Management
No
Physical Requirements / Work Environment
Must be able to perform essential responsibilities with or without reasonable accommodations.
Reports To
Manager, Logistics Planning
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Equal Employment Opportunity
The Company provides equal employment opportunities to all employees and applicants regardless of race, color, religion (including religious dress or grooming practices), creed, national origin, veteran status, ancestry, disability, genetic information, marital status, sex, pregnancy, age, sexual orientation, gender identity, political affiliation, or any other characteristic protected by law. The Company complies with all federal and state regulations and statutes regarding individuals with disabilities.
$32k-66k yearly est. 7d ago
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Customer support specialist job in Rockdale, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Customer Service Specialist
Palm Beach Tan-LST Austin I, Ltd.
Customer support specialist job in College Station, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$26k-34k yearly est. 16d ago
Customer Service Rep(06844) - 2650 Hwy 36 South
Domino's Franchise
Customer support specialist job in Brenham, TX
Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.
Job Description
As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.
Responsibilities:
Greet customers warmly and assist them with their orders in-person and over the phone.
Accurately enter customer orders into the system and handle payment transactions.
Provide product recommendations and promotions to enhance customer satisfaction.
Resolve customer complaints efficiently and professionally.
Assist in food preparation, including making pizzas and other menu items when needed.
Maintain store cleanliness, including workstations, lobby, and restrooms.
Ensure compliance with health and safety standards.
Work effectively as part of a team to meet service goals.
Assist with stocking and inventory management.
Qualifications
Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Basic math skills for handling transactions.
Ability to stand for extended periods and perform physical tasks.
Team-oriented with a positive attitude.
Must be at least 16 years old
How much does a customer support specialist earn in College Station, TX?
The average customer support specialist in College Station, TX earns between $27,000 and $54,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in College Station, TX