Customer support specialist jobs in Colorado Springs, CO - 381 jobs

**University Advancement, Communications, and Engagement** **Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!** **Who We Are** The University of Colorado Colorado Springs (******************************************************* URL=********************************* (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs (******************************************************* URL=************************** is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. **Salary Range** : $56,449 - $60,000 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. **Work Location:** On Site with Hybrid Options Benefits at a Glance (******************************************************* URL=************************************** At UCCS, our employees are our most valued asset. We're proud to offer: + Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. + Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. + Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. + Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. + Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. + Want to know your total compensation? Use our calculator (******************************************************* URL=********************************************************************************************************** to get the complete picture! **Summary** University Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission. The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university. This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact. · UCCS Advancement · Career Center · System Advancement · College and unit leaders **The role will be located as follows:** · 8 hours a week - UCCS Downtown · 8 hours a week - UCCS Career Center (UCCS Main Campus) · 8 hours a week - Main Hall (UCCS Main Campus) · Up to 16 hours remote/hybrid, but with the flexibility for programmatic components **Essential Functions** The duties and responsibilities of the position include, but are not limited to: **Alumni Engagement & Programming (50%)** + Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals. + Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences. + Collaborate with university departments to promote alumni involvement in career development efforts within the colleges. **Resource Development (20%)** + In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages + Coordinate with the T. Rowe Price Career and Innovation Center to align alumni needs with institutional career services + Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests **Data (15%)** + Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends. + Support Council for Advancement and Support of Education (CASE) reporting initiatives. + Track participation and feedback from events, workshops, and learning programs + Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems. **Relationship Management (15%)** + Cultivate and sustain relationships with alumni to encourage ongoing involvement and support. + Serve as a liaison between the UCCS T. Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries. + Partner with other campus units to align alumni career engagement efforts and share insights. + Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned. **T** **entative Search Timeline** + Priority will be given to applications submitted by: December 5, 2025 + Potential interview dates: December 12-17,2025; January 5-19, 2026 + Potential start date: February 1, 2026 CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices. **Qualifications** + A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education. + Experience with constituent engagement and/or similar transferable skills is preferred. + Experience in alumni relations and engagement is highly desirable. + Experience in writing and communication strategy is preferred. + Experience in event planning is ideal. + Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred. Application Materials Required: Cover Letter, Resume/CV **Job Category** : External Relations **Primary Location** : Colorado Springs Department: C0001 -- Colorado Springs Campus - 40250 - VCUA-University Development **Schedule** : Full-time **Posting Date** : Nov 20, 2025 **Unposting Date** : Ongoing Posting Contact Name: Christine Iacobbo Posting Contact Email: ***************** (******************************************************* URL=*****************) Position Number: 00002987 Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (***************************** jeid-cbb524335ecad843bb32216f7a2560a3 The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.

Job Description Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.

Collect past due consumer loans to minimize Ent's exposure to risk and loss and ensure maximum return to its members by following Collection Department policies and procedures as well as adherence to State and Federal Laws. Furthermore, the Member Solutions Specialist is responsible for making timely collection calls per performance standards in a professional and non-aggressive manner to correct the pattern of delinquency for our members. This position will undergo development to enhance and training on more advanced collection techniques in order to work with delinquent consumer loans not only to collect the past due payments but also explore pre-determined ways to help our members through loan modifications, deferment \ requests, referral to Green Path or credit counseling and payment arrangements. Essential Functions * Perform early stage consultative collection role utilizing various resources to collect on past due accounts such as negotiating payment arrangements and negotiating payment options (i. e. automatic transfers / bill pay / payment by phone etc. ). * Interview members by phone, to determine financial hardships, find resolutions, and present payment options. * Provide support to co-workers. * Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act. This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position. Minimum Formal Qualifications for this Position * High School Diploma/G.E.D. or equivalent. * 1+ years' combined Customer Service, Collections and/or Consultative Financial experience. Required Technical or Specialized Knowledge/Skills: * Professional, diplomatic, and courteous communication skills are of critical importance. * Strong attention to detail and accuracy of all transactions is of critical importance. * Proficient in basic math (addition, subtraction, multiplication, and division). * Ability to learn and retain relevant collections law and policy in a short amount of time. * Predisposition for Creativity and Problem Solving as applied to individual situations within relevant laws and guidelines. * Exposure to Microsoft Office programs (Outlook, Excel, Word, etc.) and web-based transactional systems to complete day-to-day member requests. * (preferred) Able to use 10-Key by touch.

Customer Support Specialist S2Technologies is currently sourcing for qualified candidates to join our team. We are currently looking for candidates having training and experience performing as a Customer Support Specialist. As a Customer Support Specialist, you will provide helpdesk, system, and network operations support in a 24×7 NOC environment. This position is responsible for monitoring, Tier-I and Tier-II diagnostics support, and escalation of operational issues including triage and information gathering for support resources and establishment of communications. This includes hardware and applications and will leverage standard & custom tools and techniques to identify solutions to system and client issues. The qualified candidate shall perform the following tasks: Required Knowledge, Skills, and Abilities Experience: Possess 1-2 years of Helpdesk Support Experience. Basic understanding of networking, including OSI model concepts, a basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint). 24×7 monitoring and support of hardware and software supporting critical operations of a global network. Understand and adhere to the Standard Operating Procedures (SOP) of the organization, and adhere to all site-specific policies and procedures. Assist personnel in the field with real-time troubleshooting of system and network issues via Phone, E-Mail, and live chat systems. Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, and provide Tier 2 support for the Blue Force Tracker family of systems. Accurately document all customer contact via an online Ticketing system within the Network Operations Center (NOC) to include detailed issues reported, who reported the issue, unit/company with the issue, location, and complete history of the issue being worked. Monitor all network capabilities, functions, and performance utilizing means as provided by PM Mission Command such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources and create trouble tickets on all issues observed. Ability to work in a fast-paced environment. Ability to work with people and varied organizations via email or telephone and calmly extract knowledge of the issue to determine real root of problem. Education: N/A Certifications: N/A Security Clearance: Secret Clearance Required Other Position Requirements: Shift Work 24/365 Helpdesk Location: Fort Carson, CO Salary: $30,000 - $50,000 Full Time Medical, Dental, Vision, Short Term and Long Term disability and Life Insurance. 401K with company contributions. Paid Time off includes Vacation, Sick leave and Federal Holidays. S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.

Tony's Market Job Description Title Meat Customer Service Department(s) Meat Department Reports to Meat Department Manager Job summary Responsible for offering extraordinary customer service to all customers. Summary of essential job functions Immediately greet all customers and ensure extraordinary customer service. Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints. Solicit sale of new or additional services or products by educating customers and offering suggestions. Take customers' orders and write ordered items on tickets. Prepare food using recipes or following directions. Wrap items according to Tony's standards. Label items sold using scales or other pricing methods. Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability. Fulfill special orders and requests utilizing all tools provided. Replenish foods in demos and display cases. Abide by safety, health and security rules. Complete specials projects and other duties as assigned Regular and consistent attendance is essential for this position. Standard job functions Upholds the 7 guiding principles of the company Support goals and vision of General Manager Consistently presents a professional personal image and uphold the company's uniform policy Maintain safe, clean and well-organized working and shopping environment Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws. Ability to work a flexible schedule including evenings, holidays and weekends Knowledge, skills and abilities required Strong interpersonal and verbal communication skills Ability to multitask and use organizational skills

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $14.42 - $16 per hour Salary Range: 14.81 - 16.31 We are an equal opportunity employer and participate in E-Verify in states where required.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

The **Sales and Service Specialist** , **TNC** is an essential member of the **Hertz Local Edition** team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers + Ensure optimal operational efficacies to provide customers the best rental car experience + Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. + Assist customers with various post rental inquiries that involve the rental and billing process + Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience. + Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. + Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. + Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. + Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. Wages: $22.00/hr. **Professional Experience:** + Ability to work in a fast-paced environment with a variety of tasks. + Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. + Previous customer service. + Strong time management and organizational skills are required + Computer literate and detailed orientated. + Must have a valid driver's license with an acceptable driving record **Knowledge:** + Customer service resolution practices + Excellent communication techniques + Sales Management/Coaching ability **Skills:** + Demonstrate good written and oral communication skills. + Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. + Demonstrate professionalism and interpersonal skills. + Show a high level of ownership, accountability and initiative. + Proven experience of working well within a team. + Ability to work flexible shifts including weekends and holidays; and work overtime as required. + Willing to work outdoors during all weather conditions. + Assist with special administrative projects when needed. + Ability to stand for long periods of time. + Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Indianapolis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Job DescriptionSalary: $18.50/hour About Us At Around The Block Health Care, were not your average clinic. We provide primary care, addiction medicine, psychiatry, ketamine therapy, and counseling in a warm, inclusive, and supportive environment. Our mission is simple: give patients the dignified care they deserve while making sure our team feels valued, respected, and encouraged to grow. The Role Were looking for a detail-oriented, compassionate Insurance Services Specialist to support our growing clinic and help ensure patients can access care without unnecessary barriers. In this role, youll be the go-to person for insurance verification, benefits education, and coordination with our billing and clinical teams. Youll work closely with patients, providers, and our biller to make sure insurance information is accurate, coverage is clearly explained, and issues are resolved efficiently. If you enjoy problem-solving, staying organized, and supporting patients through sometimes-confusing insurance processes, youll fit right in at Around The Block Health Care. What Youll Do Verify patient insurance benefits and eligibility prior to appointments Assist patients in understanding coverage, copays, deductibles, and authorization requirements Maintain accurate, up-to-date insurance information in the EHR Coordinate with insurance companies and our billing team to resolve coverage or billing issues Support claims follow-up and assist with denied or outstanding claims Help obtain prior authorizations and referrals when needed Answer phone calls, emails, and text messages in a timely and professional manner Route messages, faxes, and insurance-related documents to appropriate team members Collaborate with front desk and clinical staff to ensure a smooth patient experience Provide administrative support as needed What Were Looking For At least 1 year of experience with insurance verification, benefits coordination, or medical billing Familiarity with major insurance providers and medical billing terminology Strong communication, organization, and problem-solving skills High attention to detail and ability to manage multiple tasks in a fast-paced environment Comfort working independently while supporting a collaborative team Practice Fusion and Tebra experience preferred (training provided for the right candidate) Professional, compassionate, and patient-centered approach Schedule Tuesday Saturday, 8:00 AM 5:00 PM with an hour lunch (12:00 PM - 1:00 PM) Perks & Benefits Health, dental, and vision insurance Group supplemental insurance: hospital indemnity, accident expense, critical illness, and cancer coverage Group life insurance Lyric Virtual Health package (virtual primary & urgent care, mental health support, wellness services) Paid sick leave, vacation, and mental health days (for full-time team members) Paid holidays (for full-time team members) One-on-one mentorship and continuing education opportunities Why Youll Love Working Here Were a people-first workplace where inclusivity, support, and growth are integral to our culture, for our patients and each other. If youre looking for a team that values compassion, collaboration, and a good sense of humor, youll fit right in at Around The Block Health Care.

Job Title: Reservation Specialist About Evermore Travel LLC: We are a growing travel services company that helps clients plan unforgettable vacations through personalized service and partnerships with top-tier travel vendors. We specialize in cruises, all-inclusive resorts, custom itineraries, and group travel planning. As part of our team, you'll support clients in booking their dream getaways all while working remotely with flexible hours. Role Overview: We are seeking a Reservation Specialist to assist clients with travel bookings including flights, accommodations, cruises, tours, and vacation packages. This is a position ideal for individuals who enjoy customer service, are detail-oriented, and have a passion for travel. No prior experience is necessary comprehensive training and support are provided. Key Responsibilities: Assist clients with booking travel arrangements tailored to their preferences Provide accurate and helpful travel recommendations using approved supplier systems Monitor and share current travel promotions and industry offers Use digital platforms to research and secure discounted travel rates Deliver exceptional customer service and maintain consistent client communication Participate in ongoing training and certification opportunities Required Qualifications: Strong communication and organizational skills A passion for travel and helping others Comfortable working independently and remotely Basic computer skills and the ability to learn booking platforms Must be 18+ and authorized to work in the U.S. What We Offer: Work-from-anywhere flexibility Onboarding training, certification, and ongoing mentorship Access to exclusive supplier platforms and discounted travel rates Eligibility for FAM (familiarization) trips and complimentary travel opportunities after certification Supportive and collaborative team environment Equal Opportunity Statement: Evermore Travel LLC is proud to be an equal opportunity organization. We do not discriminate based on race, color, religion, national origin, age, gender, sexual orientation, disability, or any other protected status. How to Apply: Click Apply Now to submit your resume. A brief cover letter is optional but encouraged to share more about your interest in the travel industry. In order To qualify, you must be based and authorized to work in one of the following locations: United States, Australia, Bahamas, Brazil, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Italy, Mexico, Saint Kitts & Nevis, Saint Lucia, Spain, or Trinidad and Tobago.

The Health & Welfare-COE Solution Specialist designs, implements, and administers DPR's employee health and welfare benefits plans, ensuring regulatory compliance and plan effectiveness. This role is pivotal in driving business outcomes by supporting the design, implementation, administration, and continuous improvement of employee benefits programs. This role will serve as the subject matter expert for all matters related to benefits, communication and integration of benefits programs across the enterprise, vendor management, and providing data-driven strategic insights to align benefits offerings with organizational goals. Responsibilities: * Design, implement, and oversee the overall strategy for all health and welfare benefits programs, ensuring alignment with the company's mission and budget. * Improve benefits communication by using multiple channels, including AI-powered tools, for year-round education to ensure employees understand the value of their benefits and how to use them. * Develop and implement a multi-channel benefits communication strategy that demonstrates increasing employee understanding of their benefits. * Implement advanced data analytics to identify trends in employee usage, forecast costs, and an input on plan redesigns to optimize benefit effectiveness and support talent retention. * Create a fully predictive and personalized benefits experience by building a predictive model using AI to be used in the analysis of employee data, to anticipate future health and life needs and proactively present personalized benefits options before they are requested. * Build an executive-level dashboard that provides real-time insights into benefits costs, utilization, and employee feedback to inform critical business decisions beyond the PP function, such as a talent acquisition strategy. * Manage relationships with benefit providers, negotiate contracts, and ensure vendors deliver maximum value and service to optimize plan design, ensure cost-effectiveness, and enhance service quality. * Target a negative cost trend to decrease per-employee benefit costs through innovative plan design, strategic vendor/broker negotiations, and /or implementing innovative programs that proactively improve employee health. * Create a framework for measuring the true value across all benefits, going beyond calculating ROI to measure the impact on employee well-being, engagement, and retention. * Develop a strategy to integrate wellness programs and predictive modeling to identify employees at elevated risk of chronic conditions in support of improving employee health and a quantifiable reduction in overall company healthcare spend. * Develop a new company-wide effectiveness metric that tracks total employee well-being by combining health outcomes, financial wellness metrics, and engagement data. * Develop and execute a three-to-five-year strategic plan that aligns the benefits strategy with the company's long-term business and talent acquisition goals. * Interact with Leaders across the enterprise to understand the generational demographics, those challenges/opportunities and introduce innovative benefits inclusive of financial/retirement planning benefits. * Conduct a comprehensive market analysis to understand top-tier benefits offerings in the industry, regularly interact with key contacts/consultants with direct/real time insight into market and competitive demands, continuously monitor market shifts and market trends. The goal is to design and implement a new, differentiated benefits package that elevates the company to a differentiated top-tier employer ranking within two years. * Collaborate with Talent Acquisition Operations Leader and People Practices Leaders to identify critical talent gaps for hard-to-fill roles and support increased acceptance rates through the consideration/development of benefits offerings that mitigate those gaps. * Occasional travel may be required for workshops, industry events or off-site sessions. Requirements: * Bachelor's degree in Human Resources, Business, Finance or a related field. * 7+ years of progressive experience in employee benefits management or consulting. * Deep knowledge of all aspects of employee benefits programs. * In-depth knowledge of U.S. benefits regulations and compliance requirements. Global knowledge is a plus. * Experience working with HRIS/benefits systems (Workday). * 4+ years of project management experience. Certifications and Licenses: * CEBS, PHR/SPHR, or SHRM-CP/SCP certification. Work Environment: * Inside - inside environmental conditions or standard office environment Constantly, 67% - 100%. * Hearing - receiving detailed information through oral communication and making fine distinctions in sound, such as when making fine adjustments on machined parts. Constantly, 67% - 100%. * Repetitive Motions - substantial movements (motions) of the wrists, fingers, and/or hands. Frequently, 34% - 66%. * Sitting - particularly for extended periods of time. Frequently, 34% - 66%. * Talking - expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions to other workers must be conveyed accurately, loudly or quickly. Frequently, 34% - 66%. * Vision - distinguishing characteristics of objects using the eyes. Ability to receive detailed information through visual contact. Constantly, 67% - 100%. Anticipated starting pay range: $155,000.00- $215,000.00 Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs for skilled craft and labor or experienced professionals and recent graduates. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 8672 Park Meadows Center Drive Location: USA Marshalls Store 0773 Lone Tree COThis position has a starting pay range of $16.16 to $16.66 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position will be open and accepting applications until at least .

Where You'll Work St. Thomas More Hospital, a 25-bed Critical Access Hospital, is the cornerstone of health care services for Fremont County and surrounding southern Colorado communities. St. Thomas More offers 24 hour emergency and trauma services; inpatient acute care; intensive care; labor, delivery, and nursery care; multi-modal diagnostic imaging; inpatient and outpatient surgical services; rehabilitation services; cardiopulmonary rehab and diagnostics; sleep studies; an infusion center; wound care; and a community blood bank. We are on a mission to provide high quality care with zero harm to patients and employees. Our board-certified physicians specialize in emergency medicine, internal medicine, urology, bariatric services, obstetrics/gynecology services, general surgery, orthopedic surgery and osteopathic treatment. Employees of St. Thomas More enjoy the camaraderie of a close-knit community hospital, the relaxed feel of small-town life and an affordable cost of living in a town rich in culture and historic architecture. Located about 50 miles from Colorado Springs at the foothills of the Rocky Mountains and the mouth of the Royal Gorge, locals and visitors alike enjoy this area for some of the state's best hiking, wildlife, rafting, camping, fishing, climbing, and mountain biking. Canon City has an assortment of restaurants, and breweries, and Farmer's Markets in the summer months. Job Summary and Responsibilities You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. To provide clerical/office support for the center, including, but not limited, to reception, telephone, medical records; surgical scheduling, insurance verification, computer data entry, referrals, retrieval of medical and demographic information from internal and external systems and sources. Job Requirements In addition to bringing humankindness to the workplace each day, qualified candidates will need the following: High School Diploma/G.E.D.- Required One year's experience in an outpatient clinic, physician office, or health care setting. Previous work history that demonstrates competent office and computer skills, filing, telephone answering, reception. Proficient knowledge of computer software (EPIC, Google drive experience). Knowledge of Medical Terminology and Medical Insurance payers. Attention to detail. Critical thinking and problem solving.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Operations Worker helps with the day-to-day operations of the facilities; setting up and tearing down of events, along with housekeeping duties. This role pays an hourly rate of $15.16 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. This position will remain open until April 17, 2026. Responsibilities Helps the Operation department with event changeovers, i.e. dance floors, stage risers, table, chairs, and signs Performs routine to moderate tasks maintaining facility and equipment along with other inventory as needed. Oversees housekeeping services for the facilities Maintain an accurate record keeping system for hazardous materials communication program Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties. Performs moderate to difficult set-ups in a convention center setting. Performs operation of machinery, included fork lifts and scissor lifts Review and coordinate and changeover work plan, facility maintenance and operations Qualifications Possess superior interpersonal and strong written and oral communication skills Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines Must be self-motivated with strong leadership abilities and organizational skills Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging. Ability to follow written instruction, interpret floor plans and event work orders Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas. Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days Forklift certification is preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Alumni Engagement Specialist University Advancement, Communications, and Engagement Elevate Your Career at UCCS\: Innovate, Inspire, and Impact in the Rockies! Who We Are The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. Salary Range\: $56,449 - $60,000 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. Work Location: On Site with Hybrid Options Benefits at a Glance At UCCS, our employees are our most valued asset. We're proud to offer: Generous Time Off\: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. Robust Health Coverage\: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. Financial & Retirement Benefits\: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. Further Your Education\: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. Wellness & More\: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. Want to know your total compensation? Use our calculator to get the complete picture! Summary University Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission. The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university. This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact. · UCCS Advancement · Career Center · System Advancement · College and unit leaders The role will be located as follows: · 8 hours a week - UCCS Downtown · 8 hours a week - UCCS Career Center (UCCS Main Campus) · 8 hours a week - Main Hall (UCCS Main Campus) · Up to 16 hours remote/hybrid, but with the flexibility for programmatic components Essential Functions The duties and responsibilities of the position include, but are not limited to: Alumni Engagement & Programming (50%) Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals. Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences. Collaborate with university departments to promote alumni involvement in career development efforts within the colleges. Resource Development (20%) In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages Coordinate with the T. Rowe Price Career and Innovation Center to align alumni needs with institutional career services Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests Data (15%) Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends. Support Council for Advancement and Support of Education (CASE) reporting initiatives. Track participation and feedback from events, workshops, and learning programs Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems. Relationship Management (15%) Cultivate and sustain relationships with alumni to encourage ongoing involvement and support. Serve as a liaison between the UCCS T. Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries. Partner with other campus units to align alumni career engagement efforts and share insights. Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned. Tentative Search Timeline Priority will be given to applications submitted by\: December 5, 2025 Potential interview dates\: December 12-17,2025; January 5-19, 2026 Potential start date\: February 1, 2026 CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices. A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education. Experience with constituent engagement and/or similar transferable skills is preferred. Experience in alumni relations and engagement is highly desirable. Experience in writing and communication strategy is preferred. Experience in event planning is ideal. Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred.

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position. Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, here . Job Description Collect past due consumer loans to minimize Ent's exposure to risk and loss and ensure maximum return to its members by following Collection Department policies and procedures as well as adherence to State and Federal Laws. Furthermore, the Member Solutions Specialist is responsible for making timely collection calls per performance standards in a professional and non-aggressive manner to correct the pattern of delinquency for our members. This position will undergo development to enhance and training on more advanced collection techniques in order to work with delinquent consumer loans not only to collect the past due payments but also explore pre-determined ways to help our members through loan modifications, deferment \ requests, referral to Green Path or credit counseling and payment arrangements. Essential Functions Perform early stage consultative collection role utilizing various resources to collect on past due accounts such as negotiating payment arrangements and negotiating payment options (i. e. automatic transfers / bill pay / payment by phone etc. ). Interview members by phone, to determine financial hardships, find resolutions, and present payment options. Provide support to co-workers. Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act. Qualifications This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position. Minimum Formal Qualifications for this Position High School Diploma/G.E.D. or equivalent. 1+ years' combined Customer Service, Collections and/or Consultative Financial experience. Required Technical or Specialized Knowledge/Skills: Professional, diplomatic, and courteous communication skills are of critical importance. Strong attention to detail and accuracy of all transactions is of critical importance. Proficient in basic math (addition, subtraction, multiplication, and division). Ability to learn and retain relevant collections law and policy in a short amount of time. Predisposition for Creativity and Problem Solving as applied to individual situations within relevant laws and guidelines. Exposure to Microsoft Office programs (Outlook, Excel, Word, etc.) and web-based transactional systems to complete day-to-day member requests. (preferred) Able to use 10-Key by touch. Additional Information This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position. The pay range for this position is: $21.24 to $23.48 per Hour (S11) and monthly incentive plan eligibility. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. BENEFITS: Generous 401(k) match 401k Discretionary Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term and Long Term Disability Health Savings Account with company contribution Employee Assistance Program Paid Vacation, Sick, Floating Holidays and Volunteer Time Off Paid Holidays Tuition Reimbursement Paid Parental Leave We anticipate this position to close on 01/29/2026. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Job Description Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.

The Compensation & Retirement - COE Solution Specialist is a pivotal role to ensure the total rewards programs are competitive, compliant, and aligned with organizational goals. This role will develop and manage the base compensation plan, the non-qualified deferred compensation plan, and is responsible for the development and compliance of the 401k and profit-sharing plans. This role acts as a fiduciary ensuring the plan(s) are in the best interest of participants and meets employee needs. This role will provide deep subject matter expertise in compensation best practices, benchmarking, deferred compensation and retirement plans. Responsibilities: * Establish and update compensation and benefits strategies and programs, including salary structures, that evaluate the market competitiveness of compensation by comparing the average company salary to the industry average. * Conduct ongoing market analysis and benchmarking to ensure pay practices are competitive and research new compensation trends including regular audits on job responsibilities, FLSA classification, job leveling oversight. Measure fairness in compensation across different demographic groups, such as gender and ethnicity. * Ensure all compensation and benefits programs comply with federal, state, and local laws and regulations. Implement technology that provides real-time pay analysis and automatically flags potential compliance issues. * Leverage compensation data and analytics to inform a proactive retention strategy, identifying and mitigating flight risks for top performers. Implement AI for predictive compensation analytics to predict future talent compensation needs, flight risks, and market fluctuations. Partner with People Practices Leaders to monitor turnover/attrition, retention, offer acceptance rates, and internal mobility rates. * Develop an executive-level dashboard that provides real-time insights into base salary, salary range and changes, full-time employee activity within a workgroup, changes in the market, changes in compensation costs, employee feedback and inform leaders of changes in local markets. * Lead a compensation think tank across the construction market/companies that explore future-of-work compensation trends, such as travelers/mobility impact on pay, flexible compensation, and emerging technologies, to understand innovative trends that are forming and position DPR as an industry innovator. * Fulfill the legal and fiduciary duties in managing the 401(k) plan and oversee risk management strategies related to financial operations. * Ensure the 401(k) plan complies with all relevant laws and regulations, and that operations like contribution processing and distributions are handled correctly. * Establish a benchmark to measure effectiveness and regularly review third-party administrators (TPAs), investment advisors, and other vendors to ensure they provide high-quality, effective cost-effective services. * Develop and implement ongoing campaigns and events that keep the compensation plan front-of-mind and give employees convenient opportunities to review and adjust their strategy. * Conduct and review annual testing, such as non-discrimination and top-heavy tests, to maintain compliance providing an approach on balance with deferrals in a qualified plan vs non-qualified plan (NQDC). * Research, recommend and develop an overall financial literacy program and leverage innovative technology and data analytics to offer personalized guidance and investment advice for employees to make informed decisions and improve retirement readiness. * Improve 401(k) plan design, offer solutions to improve 401(k) performance and stay current on legislative changes and remain up to date on compliance requirements related to reporting, disclosures, and eligibility rules. * Design and lead development of NQDC plan(s) that are flexible and tailored to meet the specific needs, risk tolerances, and goals of targeted group(s), offering benefits beyond standard 401(k) plans. * Apply understanding of the tax rules for both qualified 401(k) and nonqualified (NQDC) plans ensuring the company can meet its payment obligations. Apply understanding of different funding vehicles like a "rabbi trust" or corporate-owned life insurance (COLI) to informally fund the NQDC plan and be able to recommend the best vehicle to fund. Ensure NQDC plans comply with Section 409A of the Internal Revenue Code and mitigate the inherent risks of NQDC plans. * Develop and implement a comprehensive communications channel to provide adequate education to eligible employees providing awareness of additional risks of participating in a NQDC plan. Requirements: * Bachelor's degree in Human Resources, Finance, Business, or related field required. * 7+ years of progressive experience in compensation and retirement benefits, with subject matter expertise in 401(k) plan management. A background working with both qualified and non-qualified plans is preferred. * In-depth understanding of compensation structures, job leveling, FLSA determination and market pricing tools (ej.Radford, Mercer). * In-depth understanding of retirement planning concepts, investment strategies, and relevant laws and regulations, particularly ERISA and tax rules related to non-qualified plans, is critical. * Strong knowledge of 401(k) plan rules, compliance, and operations. * Excellent communication and interpersonal skills to interact effectively with employees and providers. * Knowledge of human resources and benefits administration best practices. * Industry experience preferred. * Strong analytical, problem solving and quantitative skills. Proficient in Excel, Statistical modeling, HRIS systems (Workday is preferred), and reporting tools. Certifications and Licenses: * CCP (Certified Compensation Professional), CEBS, or similar certification preferred. Work Environment: * Inside - inside environmental conditions or standard office environment Constantly, 67% - 100%. Physical Activity: * Hearing - receiving detailed information through oral communication and making fine distinctions in sound, such as when making fine adjustments on machined parts. Constantly, 67% - 100%. * Repetitive Motions - substantial movements (motions) of the wrists, fingers, and/or hands. Frequently, 34% - 66%. * Sitting - particularly for extended periods of time. Frequently, 34% - 66%. * Talking - expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions to other workers must be conveyed accurately, loudly or quickly. Frequently, 34% - 66%. * Vision - distinguishing characteristics of objects using the eyes. Ability to receive detailed information through visual contact. Constantly, 67% - 100%. Anticipated starting pay range: $155,000.00- $215,000.00 Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs for skilled craft and labor or experienced professionals and recent graduates. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************