Customer support specialist jobs in Columbia, MD - 2,413 jobs

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs, and playbooks that enable AWS teams and partners to unlock value for customers through optimal adoption of AWS generative AI services. This role combines strategic thinking with operational excellence and generative AI focused technical aptitude to create repeatable, scalable mechanisms, and assets, that transform how AWS and our partners deliver customer success. You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the "why" and "what" of generative AI use case and technical solutions at a 200-level, with the detailed "how" being provided by solution architects. IMPORTANT NOTE: This role requires specific experience leading organizational AI transformation. While valuable, experience as an AI practitioner (e.g., data scientist, ML engineer, AI researcher) without transformation leadership experience does not meet the requirements for this position. Key job responsibilities Strategic customer engagement: - Develop and execute customized success plans with customer's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through respective service domain teams and partner success team. - Engage with customer employee personas to understand their unique needs and challenges; design and deliver tailored technical workshops and enablement programs to accelerate adoption. - Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains. - Track and analyze adoption metrics to measure effectiveness and identify areas for improvement. - Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards and proactively address potential risks or adoption barriers to customer business value realization. - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams. - Analyze trends in customer requests and pain points to identify potential product improvements. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Bachelor's degree in mathematics, engineering, statistics, computer science or a related field, or experience as a product manager or owner - 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience - Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies - Travel up to 15% of the time - 6+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics - Understanding of the Software Development Life Cycle Preferred Qualifications - Master's degree, or a PhD and experience building machine learning models or developing algorithms for business application - Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI. - Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Summary: The Washington Nationals are seeking individuals who have a passion for serving others and are committed to excellence. Our mission is to create exceptional and memorable experiences for our guests. As a team member, you will develop your customer service and leadership skills while serving stadium guests at Nationals Park. The Washington Nationals are currently seeking two Ballpark Experience Associates for the 2026 season. The primary responsibilities will be to assist with the day-to-day operations of the Ballpark Experience department. This program will provide associates with an opportunity to gain valuable experience in fan experience and ballpark operations with a professional baseball organization. This is a part-time position with an expected commitment of 25 hours per week. Day to day leadership is provided by the Senior Manager, Ballpark Experience. The two open positions limited terms are: One (1) Associate Position running from February - November of 2026. One (1) Associate Position running from March - October of 2026. Essential Duties and Responsibilities: Assist with the execution of the TEAM Service Program including gameday staff training and the rewards & recognition program Assist Coordinator, Ballpark Experience with all inbound customer support emails including categorizing and sorting, responding to customer questions and concerns; dispatching emails to other departments when appropriate in order to resolve all customer issues Serve as key representative for Guest Support phone line; provide customer service and friendly assistance in helping guests with their inquiries, work collaboratively with and direct calls to appropriate departments when needed With direction of Senior Manager, Ballpark Experience, evaluate all guest feedback to document trends and identify areas for improvement in the stadium experience Support Ballpark Experience team with review and follow up of VoC (Voice of Consumer) survey results Track, record and respond to fan mail and Fan Pack requests Provide operational support in game at Hospitality Hub to assist GE representatives with first game certificates, birthday pins, MLB Passport books, and providing assistance to guests; assist with Ballpark Experience driven activations including "How Can I Help" signs and other in-park opportunities for experience enhancement Assist with other gameday operational elements when necessary, including gate giveaways, Kids Run the Bases, postgame concerts, etc. Act as department representative in stadium command center during games and other ballpark events; monitor and respond to all guest inquiries in real time; collaborate with other representatives to quickly and effectively resolve issues Assist with the research and implementation of new technologies that enhance the ballpark experience Review audit reports and conduct assessments on existing ballpark experience and identify ways to enhance it; work with associate to present recommendations to executive team and implement changes Perform ballpark checks and audits as required General clerical office duties, data entry, and perform other duties as assigned Minimum Education and Experience Requirements Currently enrolled as an undergraduate or graduate student at an accredited college or university or is a recent graduate (within 12 months of application date) Available for the entire term of the internship: (1) Full Year Associate: February- November, (1) Season Associate: March- October Knowledge, Skills, and Abilities necessary to perform essential functions Must be team-orientated, and able to work well in team environment Attention to detail including excellent time management and organizational skills Highly proficient in the following software programs: (Word, /Excel/PowerPoint, databases) Strong communication skills as well as very strong interpersonal skills for guest feedback and inquiry responses High degree of emotional intelligence and ability to communicate professionally with others in a high stress environment Equipped to handle customer conflicts with diplomacy; ability to use resources to find resolutions to guest issues Ability to prioritize appropriately and work on multiple simultaneous projects Strong work ethic and passion to build a career in professional sports Present self in professional manner, and show ability to interact with all levels of the organization Ability to multi-task and function under stressful conditions Display high level of integrity, positivity, and accountability in all aspects of the job Uphold Core Values: Innovation, Integrity, and Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction - Together. Physical/Environmental Requirements Office: Working conditions are normal for an office environment. Work to require weekend and/or evening work Must be able to work 80% of the game days at Nationals Park during the season Game day: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employees will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds. Compensation: The projected wage rate for this position is $17.95 per hour. Equal Opportunity Employer: The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply

Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2000 after starting my career in the claims side of the insurance industry, which gave me a strong foundation for helping customers when they need it most. Family is a huge part of my life - I'm a proud father of three, and I'm about to become a grandfather for the first time. Over the years, I've spent a lot of time coaching youth sports, which has shaped my leadership style and passion for mentorship. Our office is a close-knit, family-oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. You'll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie. If you're someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in people's lives, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Bryan Michaels - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the Bel Air, MD branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4:30 p.m. This is a full-time office position. Position Description: In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch. Areas of Responsibilities include, but are not limited to: Customer Service Promptly and professionally handle telephone calls and visitors. Assist callers with routine inquiries and requests. Promptly and professionally handles telephone calls and visitors. Promotes Business Management Solutions and convenience products to members. Accounting Process incoming payments and make deposits. Disburse loan funds. Complete noncash forms as needed for internal adjustments and transfers to Finance. Initiates outgoing past due notices and routine delinquency phone calls to customers. Loan Servicing Assist in the printing and mailing of loan packages. Ensures loan documents are properly scanned in AgDocs promptly once executed. Supports loan officers' account servicing efforts including the collection of customer financial information. Additional Administrative Duties Prepare special reports and correspondence as required. Assist in system maintenance to ensure accurate reporting. Education Customer service experience preferred or training/experience in the banking or finance industry. Experience Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus. REQUIREMENTS Excellent communication & interpersonal relations skills. Moderate knowledge of software applications and proven self-starter. Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments. Ability to initiate, organize, and prioritize work and maintain confidentiality. Basic knowledge and ability to promote convenience products and Business Management Solutions. Ability to work in the office during branch hours of operation (typically Monday - Friday from 8 a.m. to 4:30 p.m.) Adaptable and flexible to a changing work environment. Prolonged periods of sitting at a desk and working on a computer. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401 (k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Fun and inclusive work environment Salary Range: $40,000 - $50,000, depending on experience. Equal Opportunity Employer including veterans and individuals with disabilities.

A leading investment bank in Baltimore is seeking an Investment Banking Associate to support the Industrial & Rental Services Group. The role involves industry research, financial modeling, pitch preparation, and mentoring Analysts. Candidates should have 2-4 years of investment banking experience and possess strong quantitative and interpersonal skills. A competitive salary between $150,000 - $170,000 along with a comprehensive benefits package is offered. #J-18808-Ljbffr

Description of the role: The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business. Responsibilities: Assessing customer needs and guiding them through service options Scheduling appointments and coordinating service timelines Communicating vehicle maintenance recommendations clearly Collaborating with service technicians to ensure timely completion of work Resolving customer concerns and complaints professionally Requirements: Prior experience in customer service or automotive industry preferred Strong communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Attention to detail and problem-solving abilities Knowledge of automotive terminology and maintenance practices Benefits: Competitive compensation: Salary plus commission Opportunity for career growth and development Medical, Dental and Vision insurance options Paid time off and holidays Employee discounts on automotive services and products About the Company: Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.

We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Proficiency in Microsoft Office Requirements Must be available to travel Must be available to work occasional weekends/evenings Must have a driver's license and car Must be available to work overtime

AVAILABLE UPON CONTRACT AWARD Primary Location: Ft Bragg, NC Clearance Requirement: Active Top-Secret Clearance with SCI Eligibility BTS Software Solutions is seeking Foreign Disclosure Representatives to prepare and process foreign disclosure requests and propose recommendations to the Government per U.S. disclosure and release policies and guidance. The FDR reviews various products for release, ensuring All-Sources have been identified and appropriate security classification markings are applied and verifies sources against product content. The FDR maintains record archives of disclosure requests and adjudications and responds to requests for data; proposes disclosures or releases of information after technical and substantive reviews of information; advises on foreign disclosure policy and procedures in accordance with the Foreign Disclosure program; and tracks and maintains records for decisions concerning disclosure. The FDR possesses in-depth knowledge and experience in IC and DoD policies and procedures for determining the releasability of classified information. These positions support the J2 both CONUS at Ft Liberty, NC and OCONUS/TDY at a fixed location, on a 6-month rotational basis. Required Qualifications: Minimum of eight (8) years intelligence analyst or intelligence operations experience is highly desirable. Minimum of two (2) years working as a Foreign Disclosure Representative experience is highly desirable. Provide foreign disclosure recommendations after analyzing release requests for Classified Military Information (CMI) and Controlled Unclassified Information to support US Government information/intelligence sharing requirements. Manage actions related to facilitate foreign visit requests, provide, and assist in foreign disclosure training, provide foreign disclosure/technology security review of technology, TTPs and operational/intelligence products across CAT 1-8 areas IA W NDP-1. Conduct FDR duties IAW National Disclosure Policy One (NDP-1), CJCSI 2110.0 IE, DoDD 5230.11, ITAR, and USSOCOM policies. Collaborate with Government individuals responsible for foreign disclosure, technology transfer, and export control. Operate designated foreign disclosure database/management systems (i.e., Foreign Disclosure Management System, iDisclose, etc.) to log and provide foreign disclosure review and recommendations from varied sources, as directed by the Government. Provide recommendations on use of DoD National Sharing Policies in support of the SOF enterprise to ensure maximum sharing with key partner nations. Provide recommendations to Chief and/or Deputy Chief regarding foreign disclosure policies of controlled unclassified and classified information IAW applicable directives and policies per ICPG 403.1. Prepare responses to Freedom of Information Act (FOIA) requests. Company Overview: BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives. We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich peoples lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks. BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

About Us Renken Remodeling is a growing leader in home remodeling services, dedicated to delivering exceptional quality and customer satisfaction. We remodel bathrooms and our team helps homeowners bring their vision to life. We're looking for a detail-oriented, organized, and outgoing team player to join our Fort Pierce warehouse office and support our company's continued growth. Position Overview We are seeking a Customer Service Representative / Administrative Assistant to manage front-end communication with customers, scheduling, and office operations at our Frederick, MD warehouse. This is a full-time role that combines customer interaction with critical back-office support. The right candidate will be someone who thrives in a fast-paced environment, enjoys working with systems and processes, and has excellent communication skills. Key Responsibilities Serve as the first point of contact for incoming calls, emails, and customer inquiries. Schedule appointments, manage calendars, and confirm customer consultations. Provide administrative support to project managers, sales staff, and leadership. Update and maintain files, CRM systems, and project documentation. Track and process incoming leads, ensuring proper handoff to sales teams. Participate at local home shows to represent our company, educate customers, and set appointments. Support warehouse office operations with ordering supplies and coordinating deliveries. Ensure professional, timely, and courteous communication with clients and partners. Qualifications 2+ years of administrative, customer service, or office management experience (construction/remodeling industry a plus). Strong organizational skills with attention to detail. Proficient in Microsoft Office, Google Workspace, and CRM/project management systems. Excellent phone and email communication skills. Ability to prioritize and manage multiple tasks in a deadline-driven environment. Positive attitude and team-oriented mindset. What We Offer Competitive hourly pay based on experience. Full-time, stable position with growth opportunities. Supportive team environment in a reputable, growing company. Health and PTO benefits (if planned to be provided).

Field Service Rep We are in search of a Field Service Representative who works with customers in the multi-family housing industry to provide operational solutions for their maintenance supply needs. The FSR supports inventory management, placing orders, product consultation and problem solving. He or she will serve as the customer's primary operational contact and will ensure complete satisfaction with deliveries, products, and services. Responsibilities Include: Provide stellar customer service as the primary contact for the inventory and service needs of Onsite Properties customers (property managers, service managers, engineers, etc.) Travel daily throughout MD, DC, and VA to assigned customer locations. Manage inventory levels at customers' shops including cycle-counting inventory, and either ordering product from Daycon Products or T2 vendor as required to bring inventories back in line or placing 'pick-up' orders to fix any overstock positions or incorrect product. Provide order information in a timely fashion, to allow the highest level of coordination with the Daycon distribution team. Support with ensuring timely and accurate deliveries. Execute the Onsite Properties script to include review of seasonal items, review of special projects and special orders; Partner with Outside Sales as needed to ensure alignment and opportunities for account growth. Work with Onsite Properties detailer team to set up new client shops as required. Partner with Daycon Procurement team to ensure the accuracy of stocking positions on hardware. Maintain and update the accuracy of onsite labels. Provide reports and information as requested in a timely manner. Provide ongoing feedback to Daycon/Onsite leadership regarding customer trends or process improvement. The Ideal Candidate Will Have: 1-3 years of experience with trade work, such as plumbing, electrical, HVAC Ability to professionally engage with customers in the field and by phone. Willingness to spend the majority of your workday with local travel throughout MD, DC and VA Computer proficiency includes Outlook, Word, and basic Excel. Keen attention to detail and organizational skills Basic math skills - multiplication, division, fractions Effective oral and written communication skills Ability to work independently and as a team. A valid Driver's License and safe driving history Frequent sitting, standing, and walking. Occasional lifting of up to 50lbs, rare push/pull of up to 75lbs. stand Compensation & Benefits The pay range for this role is $50,000-$55,000/year. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ***************** . BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. Principal Duties and Responsibilities: Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. Respond to all customer requests in a timely manner. Support and follow all safety and security initiatives. Ensure proper cash handling with the operations of the POS and cash bank procedures. Adhere to all store operations procedures, policies and guidelines. Properly execute up-selling initiatives and provide a value to the customer. Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience. Replenish product and supplies, while keeping the store in the highest quality stocked position at all times. Effectively communicate with store management and team members. Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management. Adhere to all Food Service Program procedures, standards and sanitation requirements. #cashier#retailjobs#ind HM Minimum Knowledge, Skills and Abilities: Must be at least 16 years old Strong focus on customer service and working with people Strong commitment to teamwork Strong communication skills, including the ability to professionally communicate verbally to customers Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Working Conditions: Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or dealing products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Customer Service Tax Specialist $51,456.00 - $80,032.00 The Office of the Chief Financial Officer (OCFO), whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia, is in search of a Customer Service Tax Specialist. This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Customer Service Administration (CSA). Duties include, but are limited to: Assisting individual, business, and real property taxpayers via face-to-face, e-mail, written correspondence, fax, chat, and telephone Analyzing, determining, and resolving tax processing problems and responding to taxpayer inquiries ranging from tax delinquency to providing general tax return preparation information. Performing other related duties as assigned Minimum Qualifications: For the DS-7 level: A bachelor's degree* or two (2) years of general work experience performing related duties and responsibilities such as: providing prompt and courteous customer service to external and internal customers in a high-volume, fast-paced environment. Qualified candidates must also possess a working knowledge of Microsoft Office suite (i.e., Outlook, Word, Excel) good listening, multi-tasking, attention to detail and documentation skills. Incumbent must possess excellent written and verbal communication skills. For the DS-9 level: In addition to the DS-7 level general work experience qualifications, an additional one (1) year of experience performing duties related to investigating and resolving tax processing discrepancies; assembling and reviewing tax transactions to make recommendations and account adjustments; and providing general information to taxpayers. *If qualifying based on education, applicants must submit an official transcript that verifies a Bachelor's degree. If applicable, your application package must include a U.S. evaluation of all foreign transcripts. Acceptable foreign credential equivalency reports must be provided by organizations that have current membership with the National Association of Credential Evaluation Services NACES) or the Association of International Credential Evaluators (AICE). Must be flexible to work an 8-hour shift, Monday - Friday, between the hours of 7:00 a.m. to 7:00 p.m. (First 6 weeks of training hours are 8:30 a.m. to 5:00 p.m.) For initial review submit your resume to the Office of the Chief Financial Officer, Office of Human Resources, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024. To complete an application or for additional details related to this vacancy, please visit careers/dc and reference announcement number: 25-AD-OTR-0012. The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

About BankFund: BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BankFund maintains three full-service branches downtown with our headquarters located near Farragut West metro station. This position is classified as a full-time on-site role which means that on-site work will be expected for each scheduled workday. Summary: Provides in-person service to members, including opening accounts, performing account transactions, providing information on products and services, resolving account problems, providing ancillary services and recommending appropriate products and services. Runs a teller window or assists in branch settlement, as needed. Responsibilities: Opens new accounts and/or new services, assisting members in completing and signing the necessary documents to open new accounts or related products. Receives initial deposit and ensures new accounts are properly processed. Operates within accuracy, policy and procedural guidelines. Develops proficiency in tasks related to branch operations and participates in branch meetings. Resolves routine problems for members pertaining to products and services provided by the Credit Union. Serves as a liaison between the member and the Credit Union, ensuring members are served in a timely and complete manner. Collects pertinent data, finds out the answers and reports findings to the inquiring party. Refers members to a supervisor, manager or director if unable to solve the problem or provided requested information. Achieves individual sales goals and sets an example in the area of sales for the Account service Representatives to follow. Creates and maintains a Sales PACT Culture by cross-selling to enhance and secure customer relationships. Uses needs-based selling to meet members' financial objectives and refers sales opportunities to other departments, when appropriate. Summarizes and documents all member interactions in the Customer Relationship Management (CRM) system and handles all documents in accordance with Credit Union procedures. Issues new plastic cards to members following all procedures for each type of card. Initiates investigation of lost/stolen ATM, credit, or check card from members and refers to appropriate department for completion. Must ensure all BSA training is updated and in compliance with all NCUA regulations. On a rotational or as needed basis, serves as the initial point of contact on the Branch Information Desk, assisting members and/or directing them to other individuals, as appropriate. Participates in outbound Relationship Calling and identifies and refers sales opportunities to other departments, when appropriate. Assists with branch promotions. Maintains supplies and promotional materials, ensuring display racks are adequately stocked with the most current brochures, bulletins and newsletters. Participates in branch meetings. Provides notary services and directs members to authorized staff for signature guarantee. Generates letters and miscellaneous communications as needed. Participate in annual Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) training and demonstrate knowledge and understanding of the BSA and OFAC, including the immediate reporting of unusual or suspicious activity to the Risk Management Department. Undertake additional training specific to daily responsibilities and as required to ensure continued compliance with all applicable regulations. Ensure the Credit Union's safe harbor protections as allowed by the BSA. Understand that if confronted with knowledge of existence of a Suspicious Activity Report (SAR), an obligation exists to preserve the confidentiality of that SAR, as well as any information that may reveal the existence of a SAR. Maintain awareness of, and immediately report to the Compliance Officer, any unauthorized disclosure of a SAR, or unauthorized disclosure of information related to a SAR. Understand that failure to do so is a violation of federal law and may lead to both civil and criminal penalties for SAR disclosure violations. Successfully participate in annual Information Security refresher training. Comply with the Information Security Policy, including the immediate reporting of unusual or suspicious activity to management and the Information Security Officer. Follow all procedures to protect company computers from viruses, and to maintain the security and confidentiality of Credit Union data. Adheres to Service PACT philosophy and standards, including standing while serving members at the Information and or Resource Center or by walking the branch floor. Runs a teller window or assists with branch settlements, as requested. Performs other work-related duties as assigned by the Manager and or Assistant Branch Manager. Requirements Minimum Qualifications or Knowledge, Skills and Abilities Required Education: College Degree in related field or equivalent combination of Education and Experience and or sales experience preferred. Without college degree: one year teller experience or 2 years customer service/sales. Additional Qualifications: Strong problem-solving abilities with the ability to think independently. Excellent Customer Service and Communications Skills Aptitude for working with numbers Problem solving ability Basic knowledge of personal computers and related office software. Ability to work flexible schedule as required. For internal purposes, this position is graded as NE-6. The anticipated annualized base salary range for this position is $50,000 to $62,000. Final base salary for this role will be based on the individual's job-related experience, skillset, training, certifications and market demands. The benefits available for this full-time position include but are not limited to: medical, dental, and vision insurance, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and paid time off, including paid parental leave benefits. In addition to base compensation salary, this role position is eligible for an annual incentive plan.

Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, Client Service, Floater, Representative, Service, Retail, Business, Client

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** **CUSTOMER SERVICE** · Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships **MAIL/PACKAGES/POUCHES** · Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations · Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) · Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames · Log outgoing and incoming items as required and review for accuracy/completeness **SUPPLIES/COPYING/FAXING/ADMINISTRATION** · Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers) · Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc · Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs · May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings · Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary · Prepare monthly production and volume reports in order to measure productivity and prepare billing charges · Performs other administrative duties from inserting, copying and photocopying to faxing as needed **May possibly perform any of the following functions at the direction of the Site Manager:** · Set up and maintain client's kitchen areas and conference rooms, order food and make coffee · Provide reception work such as answering telephones, taking messages and greeting visitors · Move boxes, supplies or furniture; replace light bulbs · Document scanning · Prepare outgoing items for shipping · Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site · Additional duties as assigned **Qualifications** + High school Diploma or equivalent + 2-5 years' experience working in a mailroom or professional office environment + Knowledge of metering, weighting, logging and other shipping procedures + Proficiency in computer skills preferred + Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) + Excellent customer service, professional attitude and appearance are a must + Ability to work overtime & meet deadlines **PHYSICAL DEMANDS** + Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking. + May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs + May occasionally lift up to 50 lbs + Frequent use of hand and foot controls + May occasionally need to climb stairs **What We Offer:** Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! **_Come Join Our Team!_** **Job Locations** _US-DC-WASHINGTON_ **Posted Date** _2 days ago_ _(1/5/2026 1:34 PM)_ **_Requisition ID_** _2025-20549_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_ **_Fixed Salary_** _USD $19.82/Hr._ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Position Responsibilities Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Minimum Education and Experience One year of college education or equivalent work experience One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union Detail oriented Commitment to the delivery of superior customer service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services Industry Willingness to work at other locations when necessary Technical Knowledge and Skills Microsoft office software suite (Word and Excel) Excellent oral and written communication skills. Compensation Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance Working Arrangements This role is expected to work in office Monday through Friday at assigned work location. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers. Essential Functions (not all inclusive): Receives incoming calls from customers, educational representatives and managers in the field. Researches issues brought to light whether they are from questions, faxes, or emails etc. Participates in mail processing on a weekly basis. Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified Processes billing for the department. Researches and processes incoming repair tickets for an assigned area. Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Experience/Knowledge/Skills High School Diploma or GED required. Bachelor's Degree in Accounting preferred. 2 - 4 years of relevant work experience (in addition to degree or years of previous experience) Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Must be able to work independently, prioritize and manage tasks. Excellent written and verbal skills. Detail oriented. Standard office and computer equipment including MS Office software. Develops relationships with external vendors with frequent interaction with relevant internal department Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Pay Rate: $17.00-19.00/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.

Benefits: License reimbursement 401(k) Opportunity for advancement Paid time off Bonus based on performance Competitive salary Flexible schedule Health insurance Training & development ABOUT OUR AGENCY: I opened my agency in 2000 after starting my career in the claims side of the insurance industry, which gave me a strong foundation for helping customers when they need it most. Family is a huge part of my life - I'm a proud father of three, and I'm about to become a grandfather for the first time. Over the years, I've spent a lot of time coaching youth sports, which has shaped my leadership style and passion for mentorship. Our office is a close-knit, family-oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. You'll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie. If you're someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in people's lives, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative with Bryan Michaels, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.