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  • Airport Customer Service Agent

    GAT Airline Ground Support 4.5company rating

    Customer support specialist job in Columbia, MO

    GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 16.00 per hour Flight Benefits Company-provided uniforms Daily pay options Paid training Paid Time Off (PTO) 401(k) matching Opportunities for career advancement into leadership roles and other positions within the company Position Overview: As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned. Key Responsibilities: Greet and assist customers promptly, courteously, and professionally both in person and over the phone. Announce incoming and outbound flights clearly and accurately. Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed. Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling. Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors. Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking. Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort. Work independently, manage tasks without direct supervision, and consistently meet service standards. Display a professional and positive image, adhering to company grooming and uniform standards at all times. Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs. Requirements: Must be at least 18 years of age. Must have a high school diploma or equivalent (GED) Strong attention to detail and accuracy in handling transactions, baggage, and flight information. Must be able to read, speak, and understand the English language fluently. Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment. Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone. Proficiency with entry-level computer systems and technology to manage flight information and process transactions. Ability to lift and move items weighing between 50-70 lbs. occasionally. Flexibility to work nights, weekends, and holidays as required by operational needs. Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law. Must successfully complete and pass a pre-employment drug test. Equal Opportunity Employer Statement: GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion. #INDGATUSHIGH
    $24k-29k yearly est. 5d ago
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  • Customer Relations Specialist Float - Dental

    Compass Health Network 4.0company rating

    Customer support specialist job in Columbia, MO

    Department Dental Employment Type Full Time Location Columbia - Worley Street Workplace type Onsite Compensation $18.89 / hour Reporting To Patty Brill Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
    $18.9 hourly 60d+ ago
  • ALL POSITIONS FROM MGMT TO CUSTOMER SERVICE!!

    Elevated Integrated Consultants

    Customer support specialist job in Columbia, MO

    We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing. Job Description Now Hiring - Paid Training ELEVATED IC HIRING ALL POSITIONS ASAP! OUR INTERVIEW PROCESS IS BEGINNING IMMEDIATELY! GET YOUR RESUME IN NOW FOR ONE OF OUR OPEN POSITIONS. ENTRY LEVEL POSITIONS CUSTOMER SERVICE ROOKIE MANAGERS MARKETING AND SALES REPRESENTATIVE PR/ADVERTISING ASSISTANTS EVENT COORDINATORS PROMOTIONS ASSISTANTS EVENT MARKETING CUSTOMER SERVICE REPS! ARE YOU TALENTED & HARDWORKING? Our ideal employee will be a self-starter with strong organizational and leadership qualities. WE OFFER: UNPARALLELED WORK ENVIRONMENT UNLIMITED GROWTH FROM WITHIN STABILITY PAID TRAINING CONTINUED DEVELOPMENT BEYOND ENTRY LEVEL WEEKLY PAY & BONUS INCREASES IN PAY TRAVEL OPPORTUNITIES CAREER ADVANCEMENT GROWTH INTO MANAGEMENT AVAILABLE! Ideal candidate must be able to work in a team oriented job environment. Sharing ideas and creativity, you become an integral part of a winning team. Local candidates that are available ASAP will only be considered. No experience is required! We offer paid training. BECAUSE OF THE IMMEDIATE NATURE OF THE POSITION, ONLY LOCAL RESIDENTS WILL BE CONSIDERED! Qualifications Requirements ALL APPLICANTS MUST BE LOCAL & AVAILABLE IMMEDIATELY AND POSSESS THE FOLLOWING QUALITIES: BE A FLUENT ENGLISH SPEAKER (BILINGUAL A PLUS) FULL TIME AVAILABILITY TEAM PLAYER GREAT COMMUNICATION SKILLS ENERGETIC PERSONALITY DEGREE IS NOT NECESSARY: AMBITION, LOYALTY, AND MOTIVATION IS. HAVE RELIABLE TRANSPORTATION MUST BE 18 YEARS OF AGE HS DIPLOMA OR GED Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-55k yearly est. 1d ago
  • Customer Service

    Langley Management 4.5company rating

    Customer support specialist job in Columbia, MO

    Full-time Description Courtesy Loans is looking for top talent for a role in our installment finance company. We offer excellent pay with great bonus opportunities and benefits. Courtesy Loans is a regional finance company looking for a positive, energetic, team player to join our company. Duties include customer service, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business. No prior finance experience required. Benefits Include: * Holiday Pay * PTO * Paid Vacation * Monthly Bonus (based on office performance) * Friendly Hours (no nights or weekends) Requirements Attention to Detail Great Customer Service Ability to Multitask Salary Description 16.00-20.00
    $34k-41k yearly est. 60d+ ago
  • Advisor, Enterprise & Medical Customer Master Data

    Cardinal Health 4.4company rating

    Customer support specialist job in Jefferson City, MO

    **_What Data Management and Governance contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling. Data Management and Governance provides direction of data assets and is responsible for data strategy, quality, standards and service levels. Data management acquires, validates, standardizes, enriches, protects and publishes structured, third party and unstructured data for use by the business. Governance defines and implements policies, standards and metrics that ensure the effective and efficient use of trusted data and statistical models to support regulatory and business goals. **_Accountabilities in this role_** + Serves as a trusted resource for broad and deep Customer Master Data subject matter expertise in the context of developing new business processes and technology solutions + Leverage skills to drive efficiencies for Cardinal Health related to the understanding, review, extraction, correction, or provision of Master Data to consumers of Master data. + Will be an expert consulting on data integrity related to customers and how information flows between teams and systems to drive decisions + Consults directly on data-driven solutions for gaps in visibility & enabling proper reporting + Work with cross-functional partners across our highly matrixed organization to understand both upstream inputs to, and downstream impact of, current and future customer master data processes + Able to capture and communicate clearly how the work being done brings value to Cardinal Health and its customers + Other duties as assigned **Proficiencies desired:** + Ability to comfortably and confidently manipulate large-volume data sets to extract insights and drive action + Ability to write complex SQL queries, understand database schemas, and optimize performance for data extraction and manipulation + Demonstrated ability to develop, implement, and maintain data automation workflows using Python. + Experience with relevant Python libraries for database interaction (e.g., SQLAlchemy, Psycopg2), data manipulation (e.g., Pandas), and API integrations + Ability to analyze complex data problems, design efficient solutions, and troubleshoot automation workflows. + Proficiency in data ingestion procedures + Understanding of data layering concepts within a database + Proven ability to build and manage data automation and reporting solutions using open-source tools and programming languages, minimizing reliance on proprietary software + Ability to explain complex work in a way that will resonate with partners regardless of technical acumen. + Experience with process improvement methodologies + Proficiency in stakeholder management + Ability to create clear process and automation documentation + Ability to advise in strategic business initiatives on the requirements from Customer Master Data to protect or improve customer experience or efficiency of service + Ability to build and maintain positive relationships with many functional partners and stakeholders + Ability to comfortably and confidently consult on risk to service levels resulting from new process(es), in or outside our team **Familiarity with these is helpful:** + Understanding business concepts as they apply to various Cardinal Health functions and providing expertise on how Customer Master Data contributes to those functions + Experience working with Data Governance to identify opportunities for data cleanup that may deteriorate our ability to provide effective service efficiently + Experience as a leader, formally or informally, including direct or influential leadership + Familiarity with data visualization techniques and tools + Familiarity with Artificial Intelligence concepts and their practical application in the business + Understanding of data governance, quality, and remediation procedures + Familiarity with various factions of medical services or administration and their customers in the medical industry (Labs, 3rd party billers, nursing services, management services, GPOs, RPCs etc.) + Experience pursuing enhancements and defects for technology solutions (SAP, IBM, SFDC, etc.) + Understanding of contracts, liability, and risk mitigation + Familiarity with standard accounting practices + Knowledge of data standardization and classification + Adaptability to an ever-changing market **Qualifications** + 3-5 years of industry experience preferred + Process oriented, with experience in process mapping + Effective communication and facilitation skills to collaborate across various teams and leadership + Strong knowledge of Cardinal Heath business processes and systems preferred + Ability to manage multiple priorities and meet deadlines + Personal courage and resiliency + Self-driven and eager to learn + Trusted to do the right thing **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $103,950 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $32k-38k yearly est. 41d ago
  • Customer Experience Specialist I

    Solomonedwards 4.5company rating

    Customer support specialist job in Jefferson City, MO

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Client Relations Agent

    HCC Life Insurance

    Customer support specialist job in Columbia, MO

    Columbia, MO Full-time (40+ hours/week) Base Salary starting at $50,000 with bonus potential Client Relations Agents are the relationship builders for SuretyBonds.com. This position adds value to the overall customer experience for acquisition and retention purposes. Primary responsibilities include guiding customers through the application process, answering customer questions to ensure accuracy and qualification, and closing sales. What We're Looking For Team players who have internal passion, drive, and work ethic Goal-oriented producers who take pride in delivering tangible results Multitaskers who can prioritize tasks in a fast-paced environment Curious minds with an inherent eagerness to learn and adapt It Would Be Great If You Have These Skills Already Property and Casualty Insurance License* Customer service Basic data entry Bachelor's or Associate Degree (not required) *Within 60 days after hire, all Account Managers must pass the Missouri Property & Casualty Insurance Producer Licensing Exam. The company sponsors training and the first exam fee. Key Responsibilities Identify and qualify new sales opportunities. Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements. Assist clients in completing bond applications Collaborate with other team members, including underwriters and sales managers, to ensure seamless bond processing and customer satisfaction.
    $50k yearly Auto-Apply 6d ago
  • Automotive Customer Service Advisor-3268

    Tupeloms

    Customer support specialist job in Columbia, MO

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 14h ago
  • Customer Service Hiring

    Software Hiring Website

    Customer support specialist job in Columbia, MO

    aka Bagel slinger Slinging the best bagels in Missouri to our customers with a smile. We have an incredible team. We not only have one of the busiest restaurants in town, but we continue to grow. No nights, no grease!
    $27k-34k yearly est. 60d+ ago
  • Future Opportunities - Customer Service Specialist

    Goodhouse

    Customer support specialist job in Columbia, MO

    About Us Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is made up of a diverse talent pool of tradesmen (and women), tech gurus, and all-around doers. If you aren't afraid to roll up your sleeves and consider yourself a solution-oriented individual, we would love to have you join our team. 🚨COMPANY UPDATE🚨 While we are not actively hiring for this position at this time, we are building a pool of qualified candidates for future opportunities. This is a great chance to express your interest and be among the first to be considered when a position becomes available. Please review the and requirements below, and if it matches your skills and career goals, we encourage you to apply. Job Description The Customer Support Specialist will work closely with the Customer Support Service Center Manager to handle customer inquiries, manage ticket distribution, and assist with follow-ups on billing and payment-related matters. This entry-level role offers an excellent opportunity to develop skills in customer service, communication, and operations within a supportive team environment. Key Responsibilities Customer Service Respond to customer inquiries via phone, email, and chat in a professional, polite, and timely manner. Provide accurate information about services, resolve questions, and escalate complex issues as needed. Manage and prioritize customer tickets to ensure all inquiries are addressed within service level agreements (SLAs). Ticketing and Documentation Create, update, and close tickets in the ticketing system, ensuring accurate and thorough documentation of all interactions. Track and follow up on unresolved tickets to ensure timely resolution. Billing and Payment Support Assist in verifying billing and payment details with customers, ensuring accuracy and clarity. Follow up on outstanding invoices and payments, maintaining professional and respectful communication. Support the team in processing account updates and resolving discrepancies. Collaboration Work closely with the Customer Service Center Manager and other team members to share updates, identify issues, and improve processes. Provide feedback on recurring customer concerns to help refine service procedures. Operational Support Gain familiarity with customer support platforms and systems, becoming proficient in their use. Contribute to maintaining an organized and efficient support center by adhering to team protocols. Qualifications High school diploma or equivalent required; some college coursework or degree preferred. Strong communication skills, both written and verbal, with a customer-focused attitude. Excellent organizational and time-management skills. Collections experience is preferred Basic understanding of billing and invoicing Proficiency with common software tools such as Microsoft Office; experience with CRM or ticketing systems is a bonus. Problem-solving mindset with the ability to handle multiple tasks in a fast-paced environment. Positive attitude and eagerness to learn and contribute to the team's success. Benefits Offered Health Coverage: Comprehensive medical, dental, and vision plans. Savings: Offers a Health Savings Account (HSA)
    $26k-34k yearly est. 19d ago
  • Front Counter Customer Service

    Midas Columbia 5750

    Customer support specialist job in Columbia, MO

    Benefits: Employee discounts Health insurance Paid time off Free food & snacks About the Role: Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment. Responsibilities: Greet customers warmly and assist them with their service needs. Manage front counter operations, including scheduling appointments and processing payments. Provide information about services and promotions to enhance customer satisfaction. Handle customer inquiries and resolve issues promptly and professionally with management Maintain a clean and organized front counter area. Collaborate with team members to ensure smooth service delivery. Promote a positive and welcoming atmosphere for all customers. Requirements: High school diploma or equivalent; customer service experience preferred. Must have a minimum of 1 Year of automotive parts or repair experience Excellent communication and interpersonal skills Ability to work in a fast-paced environment and multitask effectively. Basic computer skills for scheduling and payment processing. Reliable and punctual with a positive attitude. About Us: Midas of Columbia is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company. Compensation: $16.00 - $17.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $16-17 hourly Auto-Apply 60d+ ago
  • Customer Service Representative (Full-Time) - Afternoon Shift

    XPO, Inc. 4.4company rating

    Customer support specialist job in Columbia, MO

    Business Unit: LTL **What you'll need to succeed as a Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office + Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: + Transportation experience + Excellent verbal and written communication skills **About the Customer Service Representative job** Pay, benefits and more: + Pay starts at $21.46 + Shift: Afternoon + Full health insurance benefits on day one + Life and disability insurance + Earn up to 13 days PTO your first year + 9 paid company holidays + 401(k) option with company match + Education assistance What you'll do on a typical day: + Bill shipments according to applicable tariffs and pricing agreements + Recognize and resolve documentation errors + Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions + Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing + Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: + Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (********************************************************************* .
    $21.5 hourly 4d ago
  • Customer Service Representative - April 2026 Start - Inbound Only

    Principle Choice Solutions

    Customer support specialist job in Columbia, MO

    Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You'll Do Answer incoming calls and assist customers with their questions. Provide excellent service with a positive approach. Document call details in our systems. Solve problems and help customers find solutions. Work with a variety of people and build positive relationships. Stay up-to-date on our processes and procedures. What We Offer Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97 Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time Comprehensive health, dental, and vision. Paid time off, paid sick time and paid holidays (11) 401(k) with employer matching Tuition assistance and employee support programs Paid training and all equipment provided Opportunities for advancement Friendly, business casual work environment What You'll Need High school diploma or GED Great communication skills and a desire to help others Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) Attention to detail and reliability Ability to adapt and work well in a team Preferred 1 year of call center experience General office skills and knowledge of standard office computer equipment Ability to obtain and pass a VA government background check Two forms of valid ID (one must be a REAL ID or U.S. passport U.S. citizenship (work sponsorship not available) Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
    $17.2-22 hourly Auto-Apply 7d ago
  • CPC Processer Customer Support

    Datavant

    Customer support specialist job in Jefferson City, MO

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center) + Full-Time: Mon-Fri 8:30am-4:00 pm EST + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status + Documenting information on multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **You will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release of information related telephone calls and inquiries accurately and timely. + Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence. + Document all calls, inquiries and resolution in detail in appropriate areas of our software systems. + Follow all department and/or site specific processes and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company policies and procedures as posted or communicated by management. + Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence. + Maintains a high level of professionalism and good rapport with co-workers and members of management + Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. + Performs work in accordance with the training and direction provided and adheres to facility specific procedures + Attends mandatory employee in-service meetings and/or training sessions, if so directed + Maintain an acceptable attendance record and reports to work as scheduled. + Performs other duties as assigned. **What you will bring to the table:** + High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone systems is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial. + Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents + Ability to stay organized while working quickly. Strong attention to detail is also required. + Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.) + Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. + To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 7d ago
  • Customer Service Representative - Columbia, MO

    Kedia Corporation

    Customer support specialist job in Columbia, MO

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 1d ago
  • Customer Service Rep(01619) - 3102 Green Meadows Way

    Domino's Franchise

    Customer support specialist job in Columbia, MO

    Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction. Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor Process customer transactions accurately and efficiently, handling cash and other forms of payment Prepare and make pizzas according to company standards and customer specifications Maintain a clean and organized work environment, adhering to food safety and hygiene protocols Collaborate with team members to ensure smooth operations during busy periods Assist with various cleaning tasks to uphold the store's cleanliness standards Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude Adapt to changing priorities and multitask effectively in a fast-paced environment Qualifications Excellent customer service skills with a friendly and professional demeanor Strong communication abilities, both verbal and written Proven ability to follow directions and adhere to company policies and procedures Basic math skills for handling cash transactions and processing orders Ability to multitask efficiently in a fast-paced environment Physical capability to lift up to 25 lbs. and stand for extended periods Flexibility to work weekends, holidays, and various shifts as needed Previous customer service experience preferred, but not required Team-oriented mindset with a willingness to collaborate and support colleagues Ability to remain calm and composed under pressure Detail-oriented approach to ensure order accuracy and customer satisfaction Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 20d ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Customer support specialist job in Columbia, MO

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $27k-35k yearly est. Auto-Apply 13d ago
  • Customer Service Representative

    Central Bancompany

    Customer support specialist job in Columbia, MO

    Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned College degree or high school education with relevant work experience preferred Previous banking experience not required, but strongly recommended One year sales experience and two years service experience preferred Ability to learn a great deal of information in a short time Great deal of initiative to sell and cross-sell products Possess the flexibility to accept and help promote changes Excellent problem solving and analytical skills Strong commitment to customer service Self starter requiring minimal supervision Professional phone skills
    $27k-35k yearly est. 1d ago
  • Customer Success Executive

    Lumen 3.4company rating

    Customer support specialist job in Jefferson City, MO

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Onsite **What to Expect Next** Requisition #: 341108 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $25k-30k yearly est. 1d ago
  • Customer Service Representative

    Quaker Windows 4.0company rating

    Customer support specialist job in Freeburg, MO

    The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team. Duties and Responsibilities * As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers * Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction * Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team * Communicate order updates as needed * Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction * Build an ongoing relationship and trust with customer accounts * Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team * Work with Sales Representatives to support the sales process * Communicate with Lumberyards, Specialty Dealers and Sales Representatives * Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System * Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products * Prompt and regular attendance at an assigned work location. * Interact and communicate with employees and customers in an appropriate manner. * Availability on site to confer with staff members with whom the employee must interact on a regular basis. * Communicate via email, prepare reports and work schedules. * Review and analyze data and information concerning Return Merchandise Authorizations. * Plan, prioritize and monitor order activities. * Complete assigned tasks/projects in a timely manner. Supervisory Responsibility No direct management or supervisory responsibilities. Safety Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly. Travel Minimal travel is required for professional development, dealer visits or to commute between the Quaker campuses. Qualifications An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Proficient with Microsoft Office software: Excel, Word, Outlook * Professional phone etiquette * Basic math skills including the ability to convert decimals to fractions * Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred * Basic knowledge of Quaker's Residential Window and Door Products preferred Preferred Education and Experience The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position. * High School Diploma or a passed General Education Development test * 3-6 Months related Customer Service Experience * Lumberyard, Building Industry or Retail Sales Experience preferred Competencies and Skills * Customer Service Focused * Communication Proficiency & Listening * Team Based Mindset * Problem Solving * Attention to Detail * Accuracy * Organization * Flexibility * Reliability * Time Management Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand. Physical Demands The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds. Work Environment Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or required for prolonged visits to certain parts of the factory. Other Duties and Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time. Equal Employment Opportunity Statement Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.
    $28k-34k yearly est. 8d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Columbia, MO?

The average customer support specialist in Columbia, MO earns between $26,000 and $50,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Columbia, MO

$36,000

What are the biggest employers of Customer Support Specialists in Columbia, MO?

The biggest employers of Customer Support Specialists in Columbia, MO are:
  1. EquipmentShare
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