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Customer support specialist jobs in Columbus, OH - 1,007 jobs
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Route Service Representative - UniFirst
Unifirst Corporation
Customer support specialist job in Columbus, OH
At UniFirst, we Always Deliver-for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily. Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed. Qualifications What You Bring to UniFirst Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. Educational Requirements: High school diploma, GED, or military service required. Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. Training & Development: Formal training through our SCP program to set you up for success as an RSR Career Development: Continuous training and growth opportunities Company Culture: A supportive and inclusive workplace rooted in a strong sense of community Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! The estimated weekly base compensation for this position is $800 weekly guaranteed pay with additional earned commissions. Additionally, geographic differentials may apply based on the location where the position is ultimately filled, which could affect the final compensation. Please note that there is no application deadline for this role, and the recruitment process will continue until the position is filled. About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.$800 weekly 4d agoTSAM-CCR PUR Logistics Admin - (1597)
TS Tech Americas, Inc.
Customer support specialist job in Reynoldsburg, OH
Our Company TS Tech Americas, Inc. (TSAM) is a leading global automotive tier one supplier with 72 locations in 14 countries. We have an immediate need for a Logistics Administrator in our Reynoldsburg, OH corporate office. Excellent benefits package, flex-time program, matching 401(k) plan and relocation package are available for qualifying candidates. We are unable to sponsor employment visas for this position. Position Summary The Logistics Administrator will coordinate and manage domestic and cross-border logistics activities across group companies, balancing daily operational execution with long-term cost reduction and standardization initiatives. This individual serves as the primary point of contact for routing and shipment issues, manages carrier relationships and invoicing, and drives continuous improvement projects to support efficiency, cost savings, and business plan objectives. Qualifications / Essential Skills & Experience Bachelor's Degree preferred or equivalent work experience Proficient in Microsoft Office (Excel, Word, PowerPoint, SharePoint) Excellent written and verbal communication skills Strong organizational and problem-solving abilities with attention to detail Familiar with USMCA (NAFTA) requirements and import/export processes Ability to travel domestically and internationally as needed Primary Responsibilities Daily Logistics Coordination Plan and execute daily inbound/outbound routing schedules, including milk runs, expedites, and special requests. Serve as the first point of contact for routing emergencies (e.g., blowouts, mis-shipments, paperwork recovery). Coordinate holiday logistics schedules and communicate requirements with plants, suppliers, and carriers. Monitor and manage shipments to domestic plants and cross-border locations (e.g., Mexico, Canada). Cost Reduction & Continuous Improvement Consolidate routes and identify opportunities for efficiency improvements and cost savings. Assist with RFQs for carriers and evaluate rate reduction opportunities. Drive Kaizen and other cost-down initiatives in alignment with company objectives. Shipment Investigation & Resolution Investigate and resolve mis-shipments by reconciling pallet counts, reviewing supplier/plant documentation, or using warehouse monitoring systems. Ensure timely recovery and delivery of parts to maintain production continuity. Financial & Reporting Responsibilities Verify, reconcile, and approve carrier invoices, addressing discrepancies as needed. Manage weekly invoicing for logistics activities. Prepare month-end accruals and maintain accurate shipment and cost records. Collaboration & Communication Work closely with plants, suppliers, carriers, and group company associates to align logistics activities. Support the achievement of the business plan objectives and provide updates on open projects and improvement initiatives. Perform other duties as assigned. Physical Requirements: It is an essential function of this position that the Associate be on the work site in person to perform their job duties throughout each scheduled work week. TSAM operates most effectively with the kind of teamwork, personal interaction, and supervision that cannot be achieved in a home office environment. Environmental conditions - Open office environment. May be exposed to moderate noise levels. Vocal Communication - Required to express or exchange ideas by means of concise (clear, correct and timely) discussion with coworkers, customers, suppliers, etc. Hearing Perception - Ability to recognize information at normal spoken levels and/or ability to receive detailed information through oral communications and/or make fine distinctions in sound. Sensory Utilization - Prepare and analyze written or computer data. Physical Activities - Required to stand, walk and sit, as well as using hands to pick up, handle or feel objects. May occasionally reach with hands and arms. May be required to lift up to 50 lbs. unassisted. Visual Acuity - There are no special vision requirements. As an equal employment opportunity employer, TS Tech provides employment opportunities based on an individual's qualifications and abilities without regard to race, color, religion, sex, age, disability, national origin, sexual orientation, military/veteran status, genetic information, citizenship, or any other characteristic or status protected by Federal, state, or local laws.$28k-34k yearly est. 4d agoCall Center Customer Service Representative
Russell Tobin
Customer support specialist job in Columbus, OH
We're Hiring: Call Center Customer Service Representative 📅 Contract: 6-12 months (Contract-to-Hire) 💲 Pay: $19.00-$19.16/hour Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment? This is an opportunity to support clients at a leading financial services organization, delivering high-quality account support and building long-term career stability. ✅ What We're Looking For: 1+ year of call center or customer service experience Experience handling high-volume inbound calls Strong communication, active listening, and problem-solving skills Comfort working with account information and following procedures Banking, financial services, or regulated industry experience is a plus Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required 💼 What You'll Do: Handle inbound calls to support customers with account-related inquiries Provide accurate, professional, and timely service Research, troubleshoot, and resolve customer issues Document all interactions clearly and accurately Meet individual and team performance metrics 🌟 Why Join Us? Work with a well-known financial institution Structured training and ongoing support Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 👉 Apply now to take the next step in your customer service career!$19-19.2 hourly 1d agoCustomer Service and Sales Support
Vitric 7
Customer support specialist job in Columbus, OH
📋 Customer Service and Sales Support | Customer Service, Marketing, Sales | 🚨 Start ASAP 📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future. 📋 Job Summary: This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience. ✅ Key Responsibilities: Promote products, services, and promotions to customers one on one. Greet and assist customers with a friendly and professional attitude. Provide in-depth product knowledge and recommendations to meet customer needs. Meet or exceed retail sales goals and performance targets. Participate in product training and stay up-to-date on promotions and new arrivals. Collaborate with team members to ensure a smooth and effective retail operation. 🎯 Who We're Looking For: High school diploma or equivalent; post-secondary education is a plus. Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. 📋 Why This Role? This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you! Competitive hourly wage plus commission/bonuses (if applicable) Employee discounts Opportunities for growth and advancement Supportive and inclusive team environment Ongoing training and development$22k-30k yearly est. 3d agoRoute Service Rep
Krispy Kreme
Customer support specialist job in Columbus, OH
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a Route Sales Driver here at Krispy Kreme, you are responsible for the delivery of our iconic doughnuts from our shops to our A-Glazing customers. Our drivers are one of the most important parts of our organization! Route Sales Drivers should have a commitment to safety, teamwork, customer-focused behaviors, and a high energy level. A TASTE OF WHAT YOU WILL BE DOING: Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations. Load and unload products; merchandise products correctly and maintain a neat display. Follow the established route map to ensure the timely delivery of the product. Adhere to safety, food safety, and Good Manufacturing Practices regulations. Verify daily preventative maintenance of vehicle and maintain proper operator documentation while also maintaining cleanliness of truck. YOUR RECIPE FOR SUCCESS: At least 2 years of box truck or light freight driving experience. Must be 21 years of age or over. Valid driver's license. Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. MUST have a clean driving record (minimum of 3 years) Able to meet DOT Medical Examiner Card eligibility requirements. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Exposure to internal and external environmental conditions Shop - fluctuating temperatures and noise levels Exposure to known allergens including but not limited to nuts. Adherence to dress code policy applicable to role Noise of a production and/or processing area The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process. BENEFITS: Weekly Pay Career opportunities- we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at ****************** WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: * Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. * Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: * We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. * We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and **************************** Route Service Representative wage is $18.00 per hour.$20k-27k yearly est. 4d agoCustomer Service Specialist
Insight Global
Customer support specialist job in Commercial Point, OH
Insight Global is seeking a Client Service Lead for one of our premier clients to sit at a new warehouse location in Commercial Point, OH (outside of Colombus). The Client Service Lead will act as the primary point of contact with the client at a particular site and work as an intermediary for communication between the client and their operations team. They will be responsible for tracking and coordinating shipment issues to the client to ensure prompt resolution and/or delivery and be responsible for purchase order accuracy, shipment tracking and fulfillment reliability. The Client Service Lead will provide data integrity and reporting updates to leadership as requested. Required Skills & Experience 1+ years of experience in a client facing role Logistics background understanding warehouse logistics and operations Experience being in a customer facing role and excellent customer service skills Proficiency within Microsoft Office, specifically Excel$27k-35k yearly est. 1d agoCustomer Service Representative
Randstad USA
Customer support specialist job in Columbus, OH
As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers. Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned. Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Experience: One year of experience in customer service, sales related occupations. Knowledge, Skills and Ability: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence.$28k-35k yearly est. 3d agoCustomer Service Representative
Thermoid
Customer support specialist job in Bellefontaine, OH
The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success. Principal Duties and Responsibilities: Customer Support & Order Processing • Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor. • Process customer orders and respond promptly to sales and service inquiries. • Provide accurate quotes and lead times for new and existing products. • Maintain customer records with up-to-date account information. • Assist in resolving customer credit issues and documentation needs. Customer Outreach Responsibilities • Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle. • Document all outreach interactions accurately in D365 per established company standards. • Support Thermoid's Customer Outreach Program by completing required weekly outreach activities. Issue Identification & Resolution • Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution. • Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up. • Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers. Administrative Responsibilities • Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments. • Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing. Performance & Team Responsibilities • Demonstrate strong time management and ensure daily tasks are completed consistently and accurately. • Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team. • Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve. Experience and Education: • Associate's Degree preferred; equivalent experience considered. • Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting. • Friendly, helpful, customer-focused approach with strong problem-solving skills. • Proven attention to detail, accuracy, and consistency in following procedures. • Strong time-management, task prioritization, and organizational abilities. Technical Skills: • Proficiency with Microsoft Office, especially Outlook and Excel. • Strong verbal and written communication skills; high comfort level handling phone-based customer interaction. • Ability to perform basic math and geometry calculations. • Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required). • Solid administrative and documentation skills. Organizational Relationships: • Reports to: Customer Service Manager • Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing. • External communication with: Customers and distributors to maintain strong partnerships and support coordination. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.$27k-35k yearly est. 2d agoTruck Service Advisor I
Travelcenters of America
Customer support specialist job in Jeffersonville, OH
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded Have extensive knowledge of the products we sell and the services we provide Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer Source parts from outside vendors and coordinate delivery Prepare end of shift drop and shift report; Understand various payment types Ensure the cleanliness of service counters, showroom, and customer restrooms Maintain the safety of both our customers and team members What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED Good verbal and written communication skills Previous cashier and customer service experience; experience in repair or parts shop preferred Presents self in a professional manner to customers, management, and coworkers. Strong suggestive selling skills Basic computer skills Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions A valid driver's license With us, you'll enjoy: Competitive wages Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.$30k-34k yearly est. 4d agoMember Enrollment Representative
Christian Healthcare Ministries
Customer support specialist job in Circleville, OH
At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.$27k-30k yearly est. 3d agoClient Success Specialist
STAQ Pharma Inc.
Customer support specialist job in Columbus, OH
Job Description This role is central to the full sales process, serving as the primary point of contact for the sales team and managing customer service needs to keep daily operations running smoothly. Success in this position requires strong organization, sharp attention to detail, excellent written communication, and solid IT capability. Experience in a pharmacy or cGMP facility is preferred. The role also handles tradeshow and travel coordination, partners with the Accounting Department to ensure timely billing, generates reports, manages customer follow-up, and maintains the Salesforce CRM system. Daily customer outreach is expected to uphold high service standards. This position supports the field sales team and provides inside-sales support as needed. Core Tasks Set up new customer accounts and verify DEA and state licensure. Onboard new customers and email login credentials Follow up on customer questions and concerns, including product availability and shipping timelines. Assist in packaging and shipping pharmaceutical products to clients. Communicate directly with customers and maintain accurate, detailed notes in the CRM system. Process and fulfill customer orders with accuracy and urgency. Coordinate customer order shipments and deliver high-quality service throughout the process. Maintain a clean, organized, and efficient work area. Values Demonstrates Innovation abilities by identifying and speaking up about possible improvements and identifying more efficient ways of doing things. Operates with Integrity by maintaining high ethical standards, cares, shows trust and respect with all employees Collaborates to create or participate effectively on diverse and high performing teams, Is open to new ideas and perspectives, communicates across shifts, and demonstrates a safe work environment Demonstrates a passion to Perform by meeting personal and departmental goals, gains knowledge to display increasing independence, instills confidence in ability to perform required tasks, and progresses on qualifications within reasonable timelines Demonstrates Courage by speaking up, accepts constructive feedback, and takes accountability for mistakes and make necessary corrections Preferred Skills/Abilities: Strong team-player mindset with the ability to collaborate across departments. Exceptional attention to detail. Experience in a highly regulated manufacturing environment or pharmacy preferred. Willingness to take on tasks outside standard responsibilities to support company needs. Background as a pharmacy technician or pharmacy buyer in a hospital setting is beneficial. Experience in sales support, cGMP environments, pharmaceuticals, customer service, or 503B outsourcing is a plus. MDS (Systems House) experience is a plus. Proficiency in Microsoft Excel is required. Education and Experience: High School Diploma or GED Required Certified Pharmacy Technician or College Degree, Preferred Minimum of 2 years of continuous work experience in customer service, pharmacy, warehouse, or other fulfillment related experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Lift up to 40 pounds and occasionally push or pull pallets or product containers. About STAQ Pharma STAQ Pharma is a 503B outsourcing facility that produces sterile injectable medications for hospitals and health systems. The company operates under strict regulatory standards and maintains offices in Denver, Colorado, and Columbus, Ohio.$45k-82k yearly est. 28d agoCUSTOMER RELATION SPECIALIST
Big Sandy Superstore
Customer support specialist job in Columbus, OH
Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES$25k-36k yearly est. 6d agoPhlebotomy Specialist-Client Office
Labcorp
Customer support specialist job in Columbus, OH
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. * QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: (32 Hours Weekly) Monday-Thursday 8:00am-5:00pm with 1- hour lunch break The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Columbus, GA This position does not require you to be fully vaccinated against COVID-19. Job Responsibilities: * Perform blood collections by venipuncture and capillary techniques for all age groups. * Collect specimens for drug screens, paternity tests, alcohol tests etc. * Perform data entry of patient information in an accurate and timely manner. * Process billing information and collect payments when required. * Prepare all collected specimens for testing and analysis. * Maintain patient and specimen information logs. * Provide superior customer service to all patients. * Administrative and clerical duties as necessary * Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, * Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, * Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, * Verifying or recording identity of patient or donor and converses with patient or donor. * Maintaining Refrigerator and Freezer temperatures. * Maintain a safe, secure, and healthy work environment, * Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. * Travel to additional sites when needed. Job Requirements: * High school diploma or equivalent * Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required * Proven track record in providing exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision * Reliable transportation required * Flexibility to work overtime as needed * Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.$28k-41k yearly est. Auto-Apply 12d agoPayroll Client Specialist
Consolidated Employer Services
Customer support specialist job in Columbus, OH
Consolidated Employer Services, Inc. Columbus, Ohio, United States (On-site) Here at CES, we're one of the fastest-growing companies in our industry. We're looking for a talented Payroll Client Specialist to join our growing team. If you're a results-driven, hard-working professional who's ready to take your career to the next level, CES has a great opportunity for you! The Payroll Client Specialist is responsible for completing all aspects of the daily payroll functions for their clients within the Payroll Department. This position implements and maintains payroll systems procedures and policies for the company as well as building and maintaining a professional rapport with clients. This position is highly dependent on attention to detail and great customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: · Complete day to day payroll functions, including but not limited to entering data, running payroll, producing applicable reports. · Reviewing and maintaining accurate payroll records. · Operating multiple email outlets and ensuring accurate and effective communication. · Ability to be a self-starter and thrive in a fast-paced environment. · Maintaining a high rate of client retention through quality service. · Work with our partners regarding payroll items and issues. · Establishing and maintaining a positive working relationship with clients, agencies, and coworkers to promote a quality service. · Performing other duties as assigned. MINIMUM QULAIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES) Qualified candidates will have: · Working knowledge of PEO/ASO payroll software is desirable. · Self-Starter and ability to troubleshoot issues. · Professional, friendly personality for regular communication with clients. · Preferably with prior experience in PEO and/or ASO industry. · Associate's degree in related field or equivalent experience. · 4+ years of payroll, accounting or finance experience is required. · Strong organization, oral, and written communication skills. · Ability to work independently and manage multiple projects and deadlines. · Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with accounting software, is a must. · Ability to analyze data with particular attention to detail. · Excellent written, oral, and presentation communication skills. · Strong customer service orientation. · Excellent interpersonal skills. Job Type: Full-time Salary: $50,000.00 - $56,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work setting: Office Experience: Payroll: 4 years (Preferred) Ability to Relocate: Columbus, OH: Relocate before starting work (Required) Work Location: In person$50k-56k yearly 11d agoClient Engagement Specialist
Evolved Lighting & Energy
Customer support specialist job in Columbus, OH
Join Evolved Lighting & Energy as a Client Engagement Specialist, where you will play a pivotal role in fostering relationships and driving new business opportunities within your territory. We are seeking a proactive and enthusiastic individual who excels in connecting with clients and identifying their unique needs. If you are passionate about sustainability and new technology this role offers an exciting career path. What You'll Do: ● Identify and Qualify Prospects: Proactively seek out potential clients and assess their needs to ensure alignment with our offerings. ● Conduct Initial Consultations: Dive deep into client challenges and present tailored energy solutions that enhance their operations. ● Engage at All Levels: Build and maintain strong relationships with stakeholders, from operational teams to executive leadership. ● High-Volume Outreach: Confidently make 50+ calls a day to engage potential clients and build a robust sales pipeline. What We Expect: ● Eagerness to Learn: Embrace our business model and sales strategies, from comprehensive service packages to specialized energy solutions. ● Financial Savvy: Quickly adapt to financial-based selling techniques and understand our diverse range of services. ● Technical Proficiency: Leverage tools such as Microsoft Office Suite, LinkedIn, and CRM systems to enhance efficiency and achieve results. ● Independent and Team-Oriented: Thrive in a role that requires both self-motivation and collaboration with our operations and sales teams. ● Emotional Intelligence: Navigate client interactions with empathy and insight, understanding their needs and building strong rapport. ● Money Motivation: Driven by achieving financial success, with a focus on meeting and exceeding sales targets. ● Innovative Approach: Be creative in sourcing leads and expanding our client base through modern platforms like social media. Your Path to Success: Excellence in this role will lead to Senior Sales Representative or Account Manager. Key milestones include: ● Mastering Evolved Lighting & Energy's product offerings. ● Delivering innovative, financially justified solutions that meet client needs. ● Providing detailed cost analyses and demonstrating a thorough understanding of operational expenses. ● Showcasing outstanding communication skills and a customer-focused attitude. ● Demonstrating consistent drive and self-motivation over 6-24 months. What We're Looking For: ● Educational Background: A Bachelor's degree in Business, Sales, Marketing, or a related field. ● Sales Experience: 0-3 years of B2B sales experience, with a strong desire to learn and grow. ● Adaptability: Open to new ideas, mentoring, and thriving in a fast-paced environment. ● Communication Skills: Proven ability to deliver impactful presentations and engage effectively with clients. ● Digital Fluency: Proficiency in LinkedIn, CRM tools, and Microsoft Office Suite. This is a lucrative opportunity for those not afraid of hard work. At Evolved Lighting & Energy, we're committed to creating lasting partnerships and delivering exceptional energy solutions. If you're ready to elevate your career and make a difference, we'd love to hear from you!$30k-52k yearly est. 60d+ agoCustomer Relation Specialist
Brandsource
Customer support specialist job in Columbus, OH
Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES Compensation: $14.00 - $16.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.$14-16 hourly Auto-Apply 60d+ agoClient Success Specialist
Leading EDJE
Customer support specialist job in Dublin, OH
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company. We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you. This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in March 2026. CONSULTING ENVIRONMENT As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items. RESPONSIBILITIES Keep Things Moving Manage the CSO's calendar, meetings, and travel efficiently. Organize and maintain client-facing materials, SOWs, sales presentations, and reports. Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot). Run reports, track extensions, and maintain data hygiene in CRM systems. Client Engagement & Support Attend client meetings to capture notes, action items, and follow-ups. Support client onboarding, engagement, and experience initiatives. Serve as a trusted point of contact between clients, marketing, and delivery teams. Farm accounts, track interactions, and help advance B2B sales opportunities. Drive Sales & Operational Excellence Collaborate with Sales, Marketing, and Delivery to support strategic initiatives. Ensure the sales pipeline is accurate and actionable through CRM management and reporting. Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions. Contribute to high-completion, high-impact follow-through across all projects and engagements. QUALIFICATIONS 3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment. Solid understanding of technology and sales cycles; able to grasp technical concepts quickly. Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment. Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot). Strong communication skills, polished and personable, with the ability to add value in client-facing situations. Self-starter with a high “say-do” ratio; thrives on executing and following through. ADDITIONAL QUALIFICATIONS Experience supporting C-level executives in high-growth, fast-paced teams. Familiarity with proposals, RFPs, and sales enablement tools. Previous exposure to B2B sales strategy or client relationship management. Experience in a consulting environment with tech-focused solutions. COMPENSATION Base: $85,000-$105,000/year Bonus-eligible$25k-35k yearly est. 60d+ agoCustomer Service Representative (Banking)
Russell Tobin
Customer support specialist job in Columbus, OH
Customer Service Representative Duration: 6-12-month contract Pay: $18-$19/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role$18-19 hourly 1d agoCUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances
Big Sandy Superstore
Customer support specialist job in Dublin, OH
Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES$25k-36k yearly est. 19d agoCUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances
Brandsource
Customer support specialist job in Dublin, OH
Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES Compensation: $14.00 - $16.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.$14-16 hourly Auto-Apply 60d+ ago
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Learn more about customer support specialist jobs
How much does a customer support specialist earn in Columbus, OH?
The average customer support specialist in Columbus, OH earns between $27,000 and $63,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Columbus, OH
$41,000
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